Job description This is a full-time work-from-home position. We are an IT service company based in Abu Dhabi, UAE. Our back office will focus on all our sales, customer service, operations & remote IT support. All our current clients are based in UAE. Timings: IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday. ONLY APPLY IF YOU CAN MEET THE ABOVE TIMINGS. Responsibilities: Monitoring & replying to sales emails & inquiries. Learn details about our product and service offerings. Address any questions or issues customers may have. Communicate with customers to understand their requirements and needs. Schedule & Coordinate meetings of potential clients with the manager. Coordinate with suppliers for pricing, procurement, and deliveries. Preparing Quotations & costing. Following up with clients to close quotes successfully. Increase Company client base with quality customers. Entering, updating & maintaining clear & correct data into CRM. To retain existing customers and upsell services to achieve customer retention. Assisting in achieving and exceeding company total monthly sales targets. Skills: Excellent phone & email communication and interpersonal skills. The ability to manage your time and plan your day effectively. Good Command over the English Language is a must. Demonstrated track record of performance and commitment. Cool-tempered and able to handle rejection. Good organizational skills. Willing to be trained and acquire knowledge in less time. Job Types: Full-time, Permanent Pay: Up to ₹25,000.00 per month Application Question(s): IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday. (Only UAE declared public holidays are off.) Are you willing to work on the above-mentioned timings? Experience: Sales Coordinator: 3 years (Required) Handling emails & enquiries: 3 years (Required) Preparing quotations for clients: 2 years (Required) Procurement: 2 years (Required) Following & Winning quotations sent to clients: 2 years (Preferred) Invoicing: 2 years (Required) Language: English (Speak, Read Write) (Required)
We are an IT service and solutions provider based in Abu Dhabi, UAE. All our current clients are based in the UAE. This is a FULL-TIME WORK FROM HOME POSITION. Responsibilities: Monitoring & responding to client's IT support requests on time. Monitoring & replying to helpdesk & support emails & inquiries. Provide Remote IT technical support to clients computer systems (Desktops/Laptops/Servers/Networks/Email/WiFi/Printer). Diagnose software, networking, or hardware issues and fix them remotely. Monitor and maintain Windows Servers, Networks, backups, Desktops and Laptops under a support contract using RMM. Monitor and maintain Antivirus and Email security under a support contract. Coordinating with on-site support team to fix issues and provide top-notch support service to clients. Track & Monitor ongoing jobs & support. Manage, Maintain, Update & Monitor the HELP-DESK Ticketing system daily with accurate and timely information. Preparing BOQ/SOW & reports as required. Managing & compiling job reports. Processing of all jobs with accuracy and timeliness. Understand & resolve customer requirements/issues and close tickets within time. Maintaining good client relations & ensuring a high level of Client satisfaction. Responding to complaints/suggestions from customers and giving after-sales support. Increase Company reputation with quality on-time support & services. Timely Invoice to the clients in coordination with the sales & finance department. Required Technical Skills: Remote IT Support & Helpdesk experience. Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Desktops and Laptops (Windows and Mac). Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Email Services (outlook). Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Basic networks (DHCP,DNS,TCP/IP). Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Basic Routers. Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Firewalls. Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Windows Servers. Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - MS Active Directory. Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - NAS devices. Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Backup softwares. Other Required Skills: Good Knowledge of IT Technologies & products. Good written & oral command of the English Language is a must. Excellent phone & email communication skills. The capacity to work well on your own or in a team. Ability to manage your time and plan your day effectively. Min 3 years of IT Support Experience in a similar job role. Demonstrated track record of performance and commitment. Cool-tempered and able to handle rejection. Good organizational skills. Ability to hit deadlines and work under pressure. Can easily adapt to new environments. Job Types: Full-time, Permanent Pay: Up to ₹45,000.00 per month Application Question(s): IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday. (Only UAE declared public holidays are off.) Are you willing to work on the above-mentioned timings? Experience: Desktop Support: 4 years (Required) Help Desk Ticketing System: 2 years (Required) Server Support: 3 years (Required) Remote IT Technical Support: 3 years (Required) Technical Support: 4 years (Required) Language: English (Read, Write, Speak) (Required)
Job description This is a full-time work-from-home position. We are an IT service company based in Abu Dhabi, UAE. Our back office will focus on all our sales, customer service, operations & remote IT support. All our current clients are based in UAE. Timings: IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday. ONLY APPLY IF YOU CAN MEET THE ABOVE TIMINGS. Responsibilities: Monitoring & replying to sales emails & inquiries. Learn details about our product and service offerings. Address any questions or issues customers may have. Communicate with customers to understand their requirements and needs. Schedule & Coordinate meetings of potential clients with the manager. Coordinate with suppliers for pricing, procurement, and deliveries. Preparing Quotations & costing. Following up with clients to close quotes successfully. Increase Company client base with quality customers. Entering, updating & maintaining clear & correct data into CRM. To retain existing customers and upsell services to achieve customer retention. Assisting in achieving and exceeding company total monthly sales targets. Skills: Excellent phone & email communication and interpersonal skills. The ability to manage your time and plan your day effectively. Good Command over the English Language is a must. Demonstrated track record of performance and commitment. Cool-tempered and able to handle rejection. Good organizational skills. Willing to be trained and acquire knowledge in less time. Job Types: Full-time, Permanent Pay: Up to ₹25,000.00 per month Application Question(s): IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday. (Only UAE declared public holidays are off.) Are you willing to work on the above-mentioned timings? Experience: Sales Coordinator: 3 years (Required) Handling emails & enquiries: 3 years (Required) Preparing quotations for clients: 2 years (Required) Procurement: 2 years (Required) Following & Winning quotations sent to clients: 2 years (Preferred) Invoicing: 2 years (Required) Language: English (Speak, Read Write) (Required)
As a Sales Coordinator at TRUTECH INFORMATION TECHNOLOGIES LLC in Kazhakoottam, Kerala, you will be an integral part of our dynamic sales team. Your responsibilities will include coordinating sales activities, processing orders, managing customer inquiries, and preparing detailed reports to support the sales department effectively. The ideal candidate for this role will have exceptional communication and organizational skills, as well as the ability to multitask efficiently in a fast-paced environment. Prior experience in sales or customer service would be advantageous. If you are passionate about achieving sales targets and enhancing customer satisfaction, we invite you to apply for this position. In return, we offer professional training, skill development, opportunities for promotion, a collaborative work environment, valuable work experience, recognition and performance awards, professional networking opportunities, work-life balance, access to the latest technology, and chances to contribute to business growth. To be considered for this role, you should be physically and mentally healthy, at least 18 years old, with no criminal record. Experience in a related field is preferred, along with good communication skills and a minimum education level of a high school diploma. You should also be able to work effectively in a team, thrive under pressure, and be willing to work at the designated location.,