12.0 - 16.0 years

0 Lacs

delhi

On-site

You will have the opportunity to work with one of the world's leading travel and hospitality platforms, a Global MNC with a presence in over 100+ countries. As a leader in the Travel & Tourism industry, our client is seeking an individual to lead the strategy and execution of supplier quality programs focused on Host policy compliance and service delivery. Your responsibilities will include ensuring that third-party partners and internal teams meet Airbnb's quality standards through performance monitoring and auditing. You will be translating Host policy into measurable quality standards, processes, and controls, while also driving continuous improvement initiatives across policy enforcement and partner management workflows. Collaboration with Trust, Legal, Product, and Operations teams will be essential to roll out policy initiatives with clarity and quality at scale. Developing dashboards, KPIs, and feedback loops to address risk proactively and drive accountability will be a key aspect of your role. Additionally, you will lead the quality input for incident response, corrective actions, and policy refinements. To be successful in this role, you should have at least 12 years of experience in supplier quality, trust & safety operations, or global compliance, preferably in a tech or marketplace environment. Operationalizing policies through partners and internal teams, as well as building and scaling quality systems such as audits, metrics, and continuous improvement, are crucial skills required. Strong communication skills, strategic problem-solving abilities, and comfort in managing change across global teams are essential qualities. Familiarity with regulatory, content moderation, or trust/safety frameworks would be advantageous. In return, you will enjoy a great work-life balance and the opportunity to join a global leader in the travel and tourism space. For further details, please contact Abhay Gadhvi.,

Posted 3 days ago

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