Trunk Protocol Jobs – Apply to Latest Trunk Protocol Job Vacancies

3 - 8 years

1 - 6 Lacs

Bangalore Rural

Work from Office

What Youll Do Cisco Managed Services group seeks a Network Engineer with experience in Routing & Switching. As a Network Engineer you will gain hands-on experience and the ability to earn industry-leading certifications. You will be a strategic partner to our customers, saving their business from the impact of network incidents, solving, and preventing the recurrence of technical issues. All CMS team members are expected to add value in the following areas: 1. Incident Management and Troubleshooting: Responding to network incidents promptly and efficiently. Diagnosing and resolving technical issues related to Cisco networking products. Ensuring timely incident closure and customer satisfaction. 2. End-User Support: Providing technical support to end-users. Ensuring end-users have a positive experience with network services. 3. Documentation and Reporting: Maintaining accurate records of incidents, resolutions, and network changes. Creating and updating documentation for network configurations and procedures. 4. Collaboration and Communication: Collaborating with cross-functional teams. Communicating effectively with colleagues and customers. Who You’ll Work With CX is a team of extraordinary technical guides whose #1 focus is to deliver world-class customer experience. We help tackle the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, growing customer happiness metrics, industry recognition, and employee happiness scores. As part of the Cisco CMS organization, you will be part of a dynamic, fast paced and encouraging team, where you’ll learn and grow as you run the technical support for some of Cisco's biggest customers. You will be given the opportunity to work alongside many of Cisco's Technical and Advanced Service organizations and will receive unusual insight into the IT services industry all the way from pre-sales to day 2 support , focused on some of Cisco’s key customers. Who You Are Required Technical Skills/Qualifications Knowledge in foundation enterprise Routing (SDWAN , Wireless, BGP, EIGRP, OSPF and IPSec etc.) Knowledge in foundation enterprise Switching (STP, VTP, HSRP, VRRP, Trunk Protocol, Stack etc.) Knowledge & Troubleshooting on Cisco IOS,IOS-XR, IOX-XE platforms devices Required Professional Qualifications Graduate with 3+ years of related experience in IT industry Minimum 2 years of Enterprise Network troubleshooting experience in customer support CCNA certified professional with hands-on experience required Excellent written and verbal communications skills, ability to communicate technology strategy and architecture approach to engineers, executives, and Cisco customers. Self-driven with the curiosity to learn and work in a fast-paced changing environment. Preferred Technical Skills/ Qualifications ITIL Knowledge desired.

Posted 2 months ago

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