15 Truesight Jobs

Must Have : Prinicples of BMC TrueSight Operations Management installation,Upgrade,integration,Administration,configuration (Especially with version 10.x & later) Good experience in installation of Patrol Agents on Windows,RHEL,AIX,Solaris OS BMC Helix migration experience , including planning, execution, and validation of migrations from on-premises TrueSight environments to the BMC Helix platform Basics in working on knowledge modules like DB,Websphere,Exchange,Sentry hardware,Sentry monitoring studio etc. along with basic KMs like OS,LOG,URL Good to have working knowledge of custom KMs Troubleshooting skills to resolve Patrol Agent, TrueSight server compoenent issues Knowledge in Event Management policy Administration,configuration Working knowledge of MRLs,custom classes Knowledge of Datacenter IT Infrastructure components, Unix, Windows OS,Virtualization Good to Have : Infrastructure knowledge on Operating system and Database Good communication skills set, Understand and clear communication to the business on impact of major incidents Excellent problem analysis skill set Technical Skills Certtification on TrueSight Role & responsibilities

Were Hiring: BMC TrueSight Admin (L2 Level) Are you skilled in BMC TrueSight Operations Management and monitoring tools Join our team in Bangalore to provide L2 support for enterprise-scale IT monitoring environments. Location: Bangalore Experience: 5+ Years What Youll Do: Administer & support BMC TrueSight (10.x & later) Install & configure Patrol Agents on Windows, RHEL, AIX, Solaris Work with KMs DB, WebSphere, Exchange, Sentry, OS, LOG, URL Manage Event Management policies, MRLs & custom classes Troubleshoot TrueSight & Patrol Agent issues What Were Looking For: Strong experience in installation, upgrade, integration & configuration of TrueSight Good troubleshooting & problem analysis skills Knowledge of Data Center infrastructure (Unix, Windows, Virtualization) TrueSight certification (preferred)

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Mandatory Skills: BMC Truesight Orchestrator .Experience: 5-8 Years .

Job Title: Consultant BHOM/TSOM As an BHOM/TSOM Consultant , you deliver critical implementation and operational support for enterprise software solutions, helping BMC clients maximize value and ensure platform stability. In this role, you: • Provide L2/L3 operational support for BMC Helix Operations Management (BHOM) and TrueSight Operations Management (TSOM) , ensuring platform availability and performance per SLAs. • Administer, configure, and customize BHOM/TSOM environments to meet evolving client needs and ensure system efficiency. • Monitor system health, performance metrics, and events to proactively detect, troubleshoot, and resolve anomalies and issues with minimal service impact. • Analyze capacity and usage trends to implement performance improvements and ensure long-term stability. • Manage patching, upgrades, releases, and the deployment of new features with minimal disruption to operations. • Oversee integrations with third-party tools to enable seamless data flow and crosssystem interoperability. • Maintain clear, up-to-date documentation of configurations, customizations, and resolution procedures. • Deliver training and knowledge sharing to stakeholders and end-users, promoting tool adoption and operational best practices. • Align to ITIL practices and internal standards to ensure service quality, compliance, and consistency. • Collaborate with Service Owners and internal teams to drive continuous improvement in service delivery. • Operate in dynamic, fast-paced environments, managing incidents, enhancements, and support tasks simultaneously. Skills/Experience: Mandatory: • Candidate must possess a Bachelors Degree. • Should have 5-7 years of IT experience. • Should have worked in Applications Managed Services and Consulting Services environment • Extensive experience in the implementation, administration and configuration of BMC BMC Helix Operations Management (BHOM) /TSOM Application Support, Administration, Integrations and, Customizations • Excellent in troubleshooting BHOM/ TSOM applications, integrations, customizations. • Extensive experience maintaining BHOM /TSOM within a high distributed complex environment. • Effective communication skills in English (verbal and written). Good to Have: • Good knowledge of Cloud Technologies, networking, and database concepts • Well Organized with a positive attitude, ability to work in customer facing env & should be able to communicate with Customers, Vendors, and other internal groups as required. • Exercises independent judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Mandatory Skills: BMC Truesight Orchestrator. Experience: 5-8 Years.

Motadata is a leading IT monitoring and management software company that is dedicated to transforming how businesses manage their IT operations. Since our inception, we have been committed to revolutionizing how organizations extract valuable insights from their IT networks. Our cutting-edge solutions enable enterprises to make informed decisions, optimize infrastructure, and ensure seamless IT operations. As a Lead Implementation Engineer at Motadata, you will be responsible for the end-to-end deployment, integration, and optimization of Motadata's solutions for enterprise clients. This role requires a strong technical foundation, hands-on expertise in monitoring and service desk tools, and the ability to collaborate closely with customers and internal teams to ensure smooth implementation. In addition, you will serve as a mentor to junior engineers and act as a trusted technical advisor to clients. Your key responsibilities will include designing service desk architectures for infrastructure and applications, developing logging frameworks for effective data collection and analysis, and ensuring the successful deployment and integration of solutions across client environments (on-premise and cloud). You will also assess, recommend, and implement monitoring, logging, and event management tools, as well as integrate new tools with existing systems and networks for unified monitoring. Collaboration and leadership are essential aspects of this role, as you will work closely with DevOps, Product, Support, and Security teams to deliver cohesive monitoring strategies. You will lead project delivery, ensuring governance and compliance, and mentor junior engineers while guiding cross-functional teams. Additionally, you will create and maintain delivery documentation, architectural diagrams, and standard operating procedures, as well as establish best practices for monitoring and service desk implementation. Client engagement and training are also key components of this role, as you will conduct SRS workshops and technical training for partners and customers. You will act as a trusted technical advisor, aligning solutions with business goals. To be successful in this role, you should have proven experience with monitoring and service desk tools such as ManageEngine, Broadcom, Microfocus, Dynatrace, Grafana, ELK Stack, TrueSight, ServiceNow, Kibana, and Zoho Service Desk. Proficiency in data visualization and dashboarding tools such as JasperBI, PowerBI, and Tableau is also required. A strong understanding of network architecture concepts, familiarity with ITIL processes (ITIL certification preferred), experience with both on-premise and cloud deployments, and excellent communication, collaboration, problem-solving, and leadership skills are all essential for this position.,

You have an exciting opportunity to join our team as a BMC Helix Operations Management Specialist in Pune with Onsite work mode. With 4-8 years of experience, you will be responsible for the installation, configuration, administration, and support of BMC Helix Operations Management. Your key responsibilities will include having a strong understanding of Event Management concepts, integrating TrueSight with other 3rd party products, and managing Patrol Agent KMs for various components. Your role will involve configuring and designing reports using TSOM Smart Reporting in Truesight OM, configuring events using MRL/BAROC, and analyzing environment and event data to optimize performance. You should be proficient in generating performance and capacity reports, with a good knowledge of Datacenter IT Infrastructure Architecture and Components. As a part of the team, you will work closely with application teams to provide solutions for various requirements and problems. Your experience in client-facing Implementation and Support assignments will be valuable in this role. If you have strong experience with Helix Operations Management version 11 and later and are passionate about working with cutting-edge technology, we encourage you to apply. Key Requirements: - Strong experience with Helix Operations Management version 11 and later - Experience in integrating TrueSight with other 3rd party products - Hands-on experience in configuring and designing reports using TSOM Smart Reporting - Proficiency in configuring events using MRL/BAROC - Ability to analyze environment and event data to optimize performance - Good overall knowledge of Datacenter IT Infrastructure Architecture and Components If you are ready to take on this exciting opportunity, please send your job applications to hiring@emergys.com. We look forward to welcoming you to our team!,

Key Skills: BMC Discovery, Helix CMDB, Cloud Services (AWS, Azure, Kubernetes), Outpost Configuration, Discovery using REST API, CMDB Jobs Configuration, Entuity, Network Monitoring, TrueSight, BladeLogic, Server Automation, Infrastructure Discovery, Application Mapping, Event Management, Service Impact Management, Server Patching, Network Audit and Compliance Management. Roles & Responsibilities: Conduct workshops, gather and analyze requirements, and design solutions for Discovery and CMDB implementations. Administer BMC Discovery and Helix CMDB, including configuration, scheduling infrastructure discovery, application mapping, and CMDB sync. Lead the discovery process for various operating systems, databases, networks, and storage systems. Manage the discovery of cloud services/resources on platforms like AWS, Azure, Kubernetes, and Mainframe environments. Configure Outpost, Disc, and integrate third-party credential managers like CyberArk or HashiCorp. Implement discovery using REST APIs and ensure smooth data flows across environments. Configure CMDB Jobs for identification, reconciliation, and synchronization of data. Provide expertise in Start Anywhere Application Modeling and Business Applications for more efficient discovery operations. Collaborate with teams to generate discovery reports and implement discovery solutions based on client needs. Experience Requirements: 5-8 years of experience with BMC Discovery administration, Helix CMDB, and related discovery processes. Experience with cloud services discovery (AWS, Azure, Kubernetes). Proficiency in configuring Outpost, Disc, and integrating with third-party credential managers such as CyberArk or HashiCorp. Strong experience with CMDB Jobs Configuration and understanding of Identification and Reconciliation processes. Hands-on experience in configuring and managing tools like Entuity, TrueSight, and BladeLogic. Education: Any Graduation.

Here is how, through this exciting role, you will contribute to BMC's and your own success : Provides courteous, efficient, and professional technical support by phone and email to customers across a broad range of industries. Develops competence and expertise in routine tasks, gaining specialized knowledge of the relevant BMC technologies. Troubleshoots intermediate to a complex range of problems, recommends appropriate actions and manages competing priorities, develops expertise in use of sophisticated tools, analysis of logs, and coordination with all available resources to resolve issues.. Uses professional concepts and company policies and procedures to solve a variety of problems of moderate - advanced scope, where analysis of situations or data requires a review of identifiable factors. Provides support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues. Uses written communication skills to update case documentation, manage customer expectations, consume, modify and create knowledge base articles. Escalates issues and works directly with Research and Development to resolve complex support problems. May work on customer support-related projects and other initiatives as assigned. Periodic weekend work will likely be required once appropriate levels of expertise are reached. To ensure youre set up for success, you will bring the following skillset & experience : 5+ years of related experience supporting software products, ideally in a Truesight, Netreo or Helix ITOM environment, with demonstrable knowledge of support processes and procedures, as well as a proven ability to describe and practical solutions to technical support problems. Highly motivated, independent and flexible, with strong team-directed abilities and a collaborative attitude. Ideally, exposure to the installation, configuration, administration and troubleshooting, or otherwise advanced use of, relevant BMC products like TrueSight Operations Management, Netreo or BMC Helix Operations Management, AIOps, Intelligent Integration, Intelligent Automation or any other BMC ITOM Products. The Ability to duplicate a customer's specific software error to define the cause. Experience debugging with software development tools. Strong verbal and written communication skills (English, with the possibility of other languages) and the ability to interpret and answer complex technical questions, provide customer follow-up and contribute to knowledge base content Key Skills Bachelors Degree (BE/B.Tech/BCA/MCA) with 5-10 years of hands-on experience in IT. Minimum of 6+ years working directly in a Technical Support Role. - Unix/Linux System/security, Networking concept and basic scripting and Container/K8 knowledge (Support Profile) Added Advantage Working knowledge (hands-on experience) of BMC Products TrueSight/Helix Operations Management, ITOM, Intelligent Integration, Intelligent Automation or AIOps (Service Monitoring), TrueSight Server Automation, Network Automation or TrueSight Orchestration or Netreo Hands-on experience in troubleshooting operating systems-related issues.

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment Mandatory Skills: BMC Truesight Orchestrator. Experience5-8 Years.

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. Venue details Date: 14th June 2025 Timing: 10:00 Am-2:00 PM Location: Tata Consultancy Services, Sahyadri Park (SP1) , Phase 3, Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Maharashtra 411057 Carry updated resume, any govt ID printout and one passport size photo. Required Information Details 1 Role BMC TrueSight Developer 2 Required Technical Skill Set BMC TrueSight Suite (TSIM, TSOM, TSPS, Patrol) Desired Experience Range Minimum 5 years' experience in development Location of Requirement -Pune Desired Competencies (Technical/Behavioral Competency) Must-Have 1. BMC TrueSight configuration and administration 2. Event Management and Montoring configuration 3. Support for for TrueSight integrations 4. ITIL knowledge Good-to-Have 1. Remedy Experience 2. TrueSight (mrl) alert handling development 3. Application Monitoring tools (e.g. TrueSight Synthetic, Application Dynamics,New Relic,DataDog) 4. Automation tools (e.g. TrueSight Orchestration) 5. Server support knowledge Responsibility of / Expectations from the Role 1 L2 and L3 Break/fix Support and service request configurations 2 Custom development integrations and event handling 3 Integration Support - SNMP, email, msend, APIs 4 Pactching and Lifecycle upgrades

About The Role Role Purpose The purpose of this role is to support delivery through development and deployment of tools. ? Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget ? Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment ? ? Mandatory Skills: BMC Truesight Orchestrator. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Description of Tools Engineer Do Deploy the release of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Troubleshooting problems as reported by users, supporting Web access and electronic messaging services and maintaining a secure systems environment Provide infrastructure solutions based on application needs and anticipated growth, install new servers and maintain the infrastructure. Able to work collaboratively with clients and other technical colleagues. Individuals work across all functional areas. Able to diagnoses and resolves complex hardware, software and connectivity problems. Enhanced knowledge of production monitoring and additional capability, may support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility Mandatory Skills: BMC Truesight Orchestrator. Experience1-3 Years.

Exp - 7-9 yrs Location - Pune, Kochi CBR- 160K Band B3 BMC TrueSight OrchestrationDesign, develop, and maintain workflows in BMC True sight Orchestrator (AO) to automate ITSM, infrastructure, and business processes.Integrate BMC AO with tools such as Remedy ITSM, True Sight, ServiceNow, CMDB, SCCM, Active Directory, etc.Create, test, and deploy modules and adapters to support customized use cases.Collaborate with service delivery, infrastructure, and support teams to identify and automate repeatable tasks.Ensure orchestration environments are secure, scalable, and performing optimally.Maintain detailed documentation of workflows, integrations, and technical designs.Provide troubleshooting, performance tuning, and ongoing maintenance of AO components.Support upgrades and patching of the AO platform and adapters.Work closely with BMC support and product teams to resolve issues and implement enhancements.Required Skills & Qualifications:Strong hands-on experience with BMC Truesight Orchestrator (AO)/Helix Orchestration.Proficiency in XML, XSLT, JavaScript, and shell scripting.Experience developing custom modules and adapters.Solid understanding of ITIL processes and automation use cases.Web Service (SOAP, REST) conceptsBasic Java conceptsOS basic conceptsNetwork basic conceptsSSL conceptsBasic systems concepts (DB, File, Email)Basic protocols knowledge (Telnet,SSH,RDP,SFTP,FTP,SCP)TSO ArchitectureTSO Adapters (Basic and Application)TSO componentsTSO installationTSO developmentTSO Log file analysisXML, XPATH, XSLT (basic , advanced)Licensing ConceptsLDAP,SAML, local user managementIntegration concepts (BMC, 3rd Party)TSO Grid AdministrationBMC OOTB RunbooksBMC OOTB Modules/UtilitiesThread ConceptsRegex Concepts. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment Mandatory Skills: BMC Truesight Orchestrator. Experience5-8 Years.

About The Role Role Purpose The purpose of this role is to support delivery through development and deployment of tools. ? Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget ? Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment ? ? Mandatory Skills: BMC Truesight Orchestrator. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.