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Network Operations Center Engineer Frontline Managed Services

2.0 - 6.0 years

0 Lacs

goa

On-site

As a NOC Engineer at our company, you will be the first point of contact for all customer queries, providing the initial level of service. You will be part of the 24x7 infrastructure surveillance team, ensuring maximum service availability and performance for Managed Infrastructure Services. Your role will involve working from the office with shift times ranging from 5:30AM - 2:30PM, 1:30PM - 10:30PM, and 9:30PM - 6:30PM. **Key Responsibilities:** - Manage and maintain the Monitoring Systems - Handle fault identification and escalation, liaising with 3rd party suppliers for issue resolution - Respond to user-reported issues within defined time frames - Provision customer network services on ...

Posted 3 months ago

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