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Technical Application Specialist Abbott Laboratories

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Customer Support Specialist at Abbott Diagnostics, you will play a vital role in providing superior customer service. Your key responsibilities will include: - Applying effective communication skills to build customer loyalty and proactively manage high-stress situations. - Delighting customers by providing support such as training, TOR troubleshooting, and following up on calls according to Abbott Diagnostics quality system standards. - Collaborating cross-functionally and internally to maintain positive relationships and efficiently resolve issues to exceed customer needs. - Achieving established business metrics including service sales, cost of service, and key performance indicators...

Posted 2 months ago

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