9 Troubleshooting Software Jobs

As a Technical Writer 2 at Hyland Software, you will play a crucial role in creating and maintaining software documentation for company products. Your responsibilities will include: - Working collaboratively with global Engineering and Product Management teams to create clear, concise, and accurate documentation using DITA structured writing technologies and principles in a fast-paced continuous delivery environment. - Writing documentation for usage, configuration, and installation of user interfaces and collaborating with Engineering teams to maintain API documentation. - Researching, using, and building knowledge about products, services, technology, or concepts to be documented. - Creati...

As a Printer Engineer at Emites India Private Ltd., your role will involve installing, maintaining, and repairing various types of printers in Delhi, India. You will be responsible for ensuring optimal performance of printer systems by troubleshooting hardware and software issues, conducting regular maintenance checks, and providing technical support to clients. Your key responsibilities will include: - Installing, maintaining, and repairing printers - Troubleshooting hardware and software issues - Performing regular maintenance checks - Providing technical support to clients - Training users on proper printer operations - Maintaining inventory of printer supplies and spare parts To excel in...

As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of IT systems within the organization. Your primary responsibilities will include: - Incident management - Service request fulfillment - Ticketing system management - User communication - Escalation of issues - Documentation - Remote troubleshooting - Hardware and software troubleshooting - Collaboration with other IT teams - Adherence to service level agreements - Maintaining a strong focus on customer service You will be the first point of contact for users reporting IT issues and will be responsible for troubleshooting hardware, software, network, and system problems. Handling service requests such ...

As a Technical Support Specialist, you will be responsible for providing first-level technical support to customers through phone, email, and chat. Your key responsibilities will include: - Diagnosing customer issues related to our product - Documenting and tracking customer interactions in the support system - Escalating complex technical issues to senior support staff - Staying up-to-date with product knowledge and telecommunications industry trends To qualify for this role, you should meet the following requirements: - Bachelor's degree in a related field or equivalent experience - Strong understanding of telecommunications technologies and products - Excellent verbal and written communic...

In this role as a Technical Writer 3 at Hyland Software, you will be responsible for creating and maintaining software documentation for company products. Your main tasks will include the following: - Working collaboratively with global Engineering and Product Management teams to produce clear, concise, and accurate documentation using DITA structured writing technologies and principles in a fast-paced continuous delivery environment. - Writing documentation for usage, configuration, and installation of user interfaces. Collaborating with Engineering teams to maintain API documentation. - Researching, using, and building knowledge about products, services, technology, or concepts to be docum...

Role Overview: As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of IT systems within the organization. Your primary responsibilities will include incident management, service request fulfillment, ticketing system management, user communication, escalation of issues, documentation, remote troubleshooting, hardware, and software troubleshooting, collaboration with other IT teams, adherence to service level agreements, and maintaining a strong focus on customer service. Key Responsibilities: - Act as the first point of contact for users reporting IT issues - Troubleshoot hardware, software, network, and system problems - Handle service requests such as ...

You will be expected to perform independently and become a Subject Matter Expert (SME) in the field. You are required to actively participate and contribute to team discussions, providing solutions to work-related problems while ensuring timely resolution of technical issues. Collaboration with cross-functional teams to address system and software issues will be a key aspect of your role. It will be essential to maintain documentation of system configurations and troubleshooting procedures, as well as implementing system upgrades and patches. Additionally, you will be responsible for providing training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skill...

You will be responsible for providing first-level technical support to customers through phone, email, and chat. Your role will involve diagnosing customer issues related to our product, documenting and tracking customer interactions in the support system, and escalating complex technical issues to senior support staff. It is essential to stay updated with product knowledge and telecommunications industry trends to effectively assist customers. To qualify for this position, you must have a Bachelor's degree in a related field or equivalent experience. A strong understanding of telecommunications technologies and products is required, along with excellent verbal and written communication skil...

As an IT Support Lead at Artesian Software Technologies, you will be a key member of our team, responsible for providing technical support and leadership to ensure the smooth functioning of IT operations. You will need a Bachelor's degree in Information Technology, Computer Science, or a related field along with a minimum of 5 years of experience in IT support, including at least 1 year in a lead role. Your excellent communication skills, both verbal and written, will be crucial as you collaborate with team members and interact with our clients, particularly those based in the US. A strong knowledge of Windows and Linux operating systems, networking, and cloud services will be essential for ...