AppsDynamics Administrator Randstad India

4.0 - 8.0 years

0 Lacs

karnataka

On-site

You will be expected to perform independently and become a Subject Matter Expert (SME) in the field. You are required to actively participate and contribute to team discussions, providing solutions to work-related problems while ensuring timely resolution of technical issues. Collaboration with cross-functional teams to address system and software issues will be a key aspect of your role. It will be essential to maintain documentation of system configurations and troubleshooting procedures, as well as implementing system upgrades and patches. Additionally, you will be responsible for providing training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in AppDynamics Administration. - Good To Have Skills: Experience with Splunk Administration. - Strong understanding of system administration principles. - Knowledge of network protocols and configurations. - Experience in troubleshooting hardware and software issues. The candidate should possess a minimum of 4 years of experience in AppDynamics Administration.,

Posted 1 week ago

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Jr Technical Support Voxbay

1.0 - 5.0 years

0 Lacs

kochi, kerala

On-site

You will be responsible for providing first-level technical support to customers through phone, email, and chat. Your role will involve diagnosing customer issues related to our product, documenting and tracking customer interactions in the support system, and escalating complex technical issues to senior support staff. It is essential to stay updated with product knowledge and telecommunications industry trends to effectively assist customers. To qualify for this position, you must have a Bachelor's degree in a related field or equivalent experience. A strong understanding of telecommunications technologies and products is required, along with excellent verbal and written communication skills. Proficiency in troubleshooting software and hardware issues, the ability to work independently and as part of a team, strong problem-solving skills, and attention to detail are also crucial. Prior customer service experience is preferred, and a minimum of one year of experience is required for this role. This is a full-time position with a day shift schedule. The work location is in person. Females are preferred for this role.,

Posted 2 weeks ago

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IT Support Lead Engineer Artesian Software Technologies LLP

1.0 - 5.0 years

0 Lacs

punjab

On-site

As an IT Support Lead at Artesian Software Technologies, you will be a key member of our team, responsible for providing technical support and leadership to ensure the smooth functioning of IT operations. You will need a Bachelor's degree in Information Technology, Computer Science, or a related field along with a minimum of 5 years of experience in IT support, including at least 1 year in a lead role. Your excellent communication skills, both verbal and written, will be crucial as you collaborate with team members and interact with our clients, particularly those based in the US. A strong knowledge of Windows and Linux operating systems, networking, and cloud services will be essential for success in this role. Experience with the ITIL framework and best practices in incident and problem management will also be beneficial. In this position, you will lead and mentor the IT support team, providing hands-on technical support for hardware, software, and networks. You will oversee incident management, ensuring timely resolution, and manage and maintain our IT infrastructure, including servers and networks. Troubleshooting and resolving complex IT issues, liaising with vendors, and managing service delivery will be part of your responsibilities. Your strong organizational skills and attention to detail will aid you in managing multiple tasks and prioritizing effectively. Certifications such as CompTIA A+, Network+, ITIL, or Microsoft Certified: Azure Administrator Associate are considered a plus. You will be responsible for creating and maintaining IT documentation, implementing strategies for continuous process improvement, and ensuring that our IT systems are secure and compliant. At Artesian Software Technologies, we specialize in developing efficient mobile applications and web platforms for clients across various industries. We value a healthy work-life balance and maintain a flexible, employee-friendly environment. Join our team and work closely with skilled professionals to deliver tailored solutions while enjoying the opportunity for growth and development. Shift timings for this position are from 6:00 pm to 3:00 am. If you are passionate about IT support, possess the required skills and experience, and are looking to take on a leadership role in a dynamic and collaborative environment, we encourage you to apply for this exciting opportunity at Artesian Software Technologies.,

Posted 1 month ago

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