Product Support Engineer - Night Shift(US Working Hours) - Remote Work Sureify

3.0 - 6.0 years

5 - 8 Lacs

hyderabad

Hybrid

As a Product Support Engineer, you will be responsible for monitoring, troubleshooting application software issues, and coordinating with customers and internal teams to resolve issues. Product Support team is a 24x7 function and this role is specifically for the night shift overlapping with the US hours (10 pm - 6 am IST) working remotely. Responsibilities: As on-call engineer monitor alerts during the shift. This role is specifically during the night shift overlapping with the US hours (10 pm - 6 am IST) working remotely. At least 50% of the responsibilities include troubleshooting and triaging production software application issues. Manage and resolve incidents within contractual SLAs. Th...

Posted 2 months ago

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Product Support Engineer - Night Shift(US Working Hours) - Remote Work Sureify

3.0 - 6.0 years

5 - 8 Lacs

Hyderabad

Hybrid

Posted 5 months ago

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