56727 Troubleshooting Jobs - Page 47

: Lead - Maintenance Electrical Date: 12 Jun 2025 Location: Vadodara, India Company: Sterlite Power Transmission Limited Position Title Lead - Electrical Maintenance (M7) Position Summary We are seeking a proactive and skilled Lead Electrical Maintenance to oversee and improve the reliability, efficiency, and safety of production machinery and systems in our metal conductor manufacturing plant. The ideal candidate will possess strong knowledge of mechanical, electrical, and instrumentation systems related to continuous and batch manufacturing processes. Key Accountabilities / Responsibilities Equipment Maintenance Expertise Deep understanding of machines like wire drawing, annealing, stranding, extrusion, and coiling units. Skilled in mechanical, electrical, hydraulic, and pneumatic systems. Troubleshooting & Root Cause Analysis Ability to diagnose complex equipment failures and implement effective solutions. Use of tools like fishbone diagrams, 5 Whys, or FMEA. Preventive & Predictive Maintenance Knowledge of scheduling, executing, and improving PM programs. Experience with vibration analysis, thermography, ultrasonic testing, etc. CMMS Proficiency Experience using Computerized Maintenance Management Systems for logging work orders, managing spares, and tracking equipment history. Instrumentation & Controls Familiarity with sensors, PLCs, SCADA, HMIs, and variable frequency drives used in conductor manufacturing processes. Safety & Compliance Understanding of machine safety standards, LOTO procedures, and compliance with OSHA or local regulations. Documentation & Reporting Ability to read technical drawings, manuals, and generate accurate maintenance reports and logs. Utilities & Support Systems Knowledge of plant utilities like compressors, chillers, HVAC, and electrical distribution panels. Energy Efficiency & Cost Control Ability to analyze energy consumption and propose energy-saving improvements. Competencies Behavioural - Impact and Influence Behavioural - Information Seeking Behavioural - Initiative Behavioural - Innovative Thinking Functional - Financial Functional - Operational Functional - People Functional - Strategic About Us About Sterlite Sterlite is Indias leading integrated power transmission developer and solutions provider, focused on addressing complex challenges in the sector by tackling the key constraints of time, space and capital. We believe that electricity access transforms societies and delivers long-lasting social impact. Sterlite is uniquely positioned to solve the toughest challenges of energy delivery. We Are Guided By Our Core Purpose Of Empowering Humanity By Addressing The Toughest Challenges Of Energy Delivery. Our Four Core Values Form The Pillars Of Our Organization Respect: Every one counts Social Impact: We work to improve lives Fun: Thank God its Monday! Innovation: A new way today Sterlite is a leading global developer of power transmission infrastructure with projects of over 10,000 circuit km and 15,000 MVA in India and Brazil. With an industry-leading portfolio of power conductors, EHV cables and OPGW, Sterlite also offers solutions for upgrading, uprating and strengthening existing networks. The Company has set new benchmarks in the industry by use of cutting-edge technologies and innovative financing. For more details, visit: www.sterlitepower.com Show more Show less

Lead - Maintenance Mechanical Date: 12 Jun 2025 Location: Vadodara, India Company: Sterlite Power Transmission Limited Position Title Lead - Mechanical - Maintenance Position Summary We are seeking a proactive and skilled Lead Mechanical Maintenance to oversee and improve the reliability, efficiency, and safety of production machinery and systems in our metal conductor manufacturing plant. The ideal candidate will possess strong knowledge of mechanical, electrical, and instrumentation systems related to continuous and batch manufacturing processes. Key Accountabilities / Responsibilities Ensure optimal performance of all plant machinery, including wire drawing machines, annealing units, stranding machines, extrusion lines, and related utilities. Conduct routine and preventive maintenance of mechanical and electrical equipment. Troubleshoot and resolve equipment breakdowns with minimal production downtime. Develop and implement predictive maintenance strategies (using vibration analysis, thermal imaging, etc.). Maintain records of maintenance activities, equipment history, and spare parts inventory. Coordinate with the production and quality teams to support uninterrupted operations. Ensure all maintenance activities comply with safety, health, and environmental regulations. Assist in planning and executing machine upgrades, installations, and plant expansions. Manage external contractors and vendors for specialized maintenance tasks. Continuously analyze equipment performance data to recommend improvements. Position Demands Equipment Maintenance Expertise Deep understanding of machines like wire drawing, annealing, stranding, extrusion, and coiling units. Skilled in mechanical, electrical, hydraulic, and pneumatic systems. Troubleshooting & Root Cause Analysis Ability to diagnose complex equipment failures and implement effective solutions. Use of tools like fishbone diagrams, 5 Whys, or FMEA. Preventive & Predictive Maintenance Knowledge of scheduling, executing, and improving PM programs. Experience with vibration analysis, thermography, ultrasonic testing, etc. CMMS Proficiency Experience using Computerized Maintenance Management Systems for logging work orders, managing spares, and tracking equipment history. Instrumentation & Controls Familiarity with sensors, PLCs, SCADA, HMIs, and variable frequency drives used in conductor manufacturing processes. Safety & Compliance Understanding of machine safety standards, LOTO procedures, and compliance with OSHA or local regulations. Documentation & Reporting Ability to read technical drawings, manuals, and generate accurate maintenance reports and logs. Utilities & Support Systems Knowledge of plant utilities like compressors, chillers, HVAC, and electrical distribution panels. Energy Efficiency & Cost Control Ability to analyze energy consumption and propose energy-saving improvements. Competencies Behavioural: Achievement Orientation Behavioural: Altrocentric Leadership Behavioural: Analytical Decision Making Behavioural: Customer Service Orientation Functional: Financial Functional: Operational Functional: People Functional: Strategic About Us About Sterlite Sterlite is Indias leading integrated power transmission developer and solutions provider, focused on addressing complex challenges in the sector by tackling the key constraints of time, space, and capital. We believe that electricity access transforms societies and delivers long-lasting social impact. Sterlite is uniquely positioned to solve the toughest challenges of energy delivery. We Are Guided By Our Core Purpose Of Empowering Humanity By Addressing The Toughest Challenges Of Energy Delivery. Our Four Core Values Form The Pillars Of Our Organization Respect: Every one counts Social Impact: We work to improve lives Fun: Thank God its Monday! Innovation: A new way today Sterlite is a leading global developer of power transmission infrastructure with projects of over 10,000 circuit km and 15,000 MVA in India and Brazil. With an industry-leading portfolio of power conductors, EHV cables, and OPGW, Sterlite also offers solutions for upgrading, uprating, and strengthening existing networks. The Company has set new benchmarks in the industry by use of cutting-edge technologies and innovative financing. For more details, visit: www.sterlitepower.com Show more Show less

We are intending to hire Data engineer to handle day-to-day activities involving data ingestion from multiple source locations, help identify data sources, to troubleshoot issues, and engage with a third-party vendor to meet stakeholders’ needs. Work Location: Chennai or Hyderabad or Pune WFO. Shift hours: 2.00pm to 11.00pm IST. Required Immediate Joiners. Required Skills : Python Processing of large quantities of text documents Extraction of text from Office and PDF documents Input json to an API, output json to an API Nifi (or similar technology compatible with current EMIT practices) Basic understanding of AI/ML concepts Database/Search engine/SOLR skills SQL – build queries to analyze, create and update databases Understands the basics of hybrid search Experience working with terabytes (TB) of data Basic OpenML/Python/Azure knowledge Scripting knowledge/experience in an Azure environment to automate Cloud systems experience related to search and databases Platforms: DataBricks Snowflake ESRI ArcGIS / SDE New GenAI app being developed Scope of work : 1. Ingest TB of data from multiple sources identified by the Ingestion Lead 2. Optimize data pipelines to improve on data processing, speed, and data availability 4. Make data available for end users from several hundred LAN and SharePoint areas 5. Monitor data pipelines daily and fix issues related to scripts, platforms, and ingestion 6. Work closely with the Ingestion Lead & Vendor on issues related to data ingestion Technical Skills demonstrated: 1. SOLR - Backend database 2. Nifi - Data movement 3. Pyspark - Data Processing 4. Hive & Oozie - For jobs monitoring 5. Querying - SQL, HQl and SOLR querying 6. SQL 7. Python Behavioral Skills demonstrated: 1. Excellent communication skills 2. Ability to receive direction from a Lead and implement 3. Prior experience working in an Agile setup, preferred 4. Experience troubleshooting technical issues and quality control checking of work 5. Experience working with a globally distributed team in different Show more Show less

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: ServiceNow CMDB Experience Range: 6 - 10 years Location: Chennai Interview Mode: Friday Virtual Drive Must Have: Discovery Overview · Discovery Schedules Creation · Pre-requisites for Discovery and its configurations · Discovery Issues Troubleshooting · Discovery Reconsolidation Rules for Effective CMDB · Complete Hands-on Experience on Developing CMDB using different end points like Private/Public cloud, Intune, NOC, Matrix 42, On-Prem customer environment. · Service Mapping Overview · Pre-requisites for Service Mapping and its configurations · Service Mapping Configuration Via Manual · Service Mapping Configuration Via Automatic · CI Relationships · Reports and Dashboards Good to Have: Minimum 2 mandate details are mandate with two or 3 liners CSDM, Mobile Application and Performance Analytics in ServiceNow · Knowledge of the ITIL framework, vocabulary and best practices Essential: Work with customers and understand the current scope for this transformation and come up with a detailed plan with clear timelines. Work closely with the team for this new implementation until successful Go-live. Should technically lead, handle the issues, front end customer for status meeting and drive this implementation team. Ensures that all requests from users for assistance are handled promptly and effectively Minimum Qualification: •15 years of full-time education •Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable) Show more Show less

Company Description Helo Health aims to address the lack of access to primary diagnostic facilities in underserved areas by equipping Primary Health Centers with an innovative medical device capable of conducting 75 tests, ranging from vital checks to specialized assessments. The model not only provides essential diagnostic services but also generates employment opportunities and enhances the health and well-being of citizens in these areas. This is a full-time on-site Production Engineer role located in Thane. Experience: 1-2 years (Electronics/Embedded Systems/Production) Education: Graduate from Tier 2/3 Engineering College (Electronics/Electrical/Biomedical) Role Summary Seeking a dynamic junior Engineering & Production Manager to oversee device development and production activities. The role involves coordination of hardware assembly, embedded system programming, and active use of AI tools (e.g., ChatGPT, GitHub Copilot) to streamline software and firmware development. Key Responsibilities • Manage assembly line operations and ensure timely device manufacturing. • Oversee hardware integration, quality assurance, and performance testing. • Leverage AI-driven tools (ChatGPT, Copilot, etc.) for code assistance, debugging, and documentation. • Support firmware and software integration tasks for embedded diagnostics systems. • Maintain clear documentation and ensure adherence to ISO 13485 and regulatory standards. • Collaborate effectively across teams (product, operations, QA, and regulatory compliance). Must-Have Qualifications • Bachelor’s Degree (Electronics, Biomedical, Electrical Engineering) from a Tier 2/3 institution. • 1-2 years of relevant experience in hardware assembly, embedded systems, or electronics production. • Familiarity with embedded programming (C/C++) and basic hardware debugging. • Comfortable using AI tools (ChatGPT, GitHub Copilot) for code optimization, documentation, and troubleshooting. • Prior exposure to medical device production or regulatory standards (ISO 13485, CDSCO). • Experience with production management software or ERP tools. • Basic understanding of IoT, connectivity protocols (Bluetooth, Wi-Fi). Why Join Us • Fast-paced, growth-oriented environment. • Direct impact on healthcare innovation in India. • Opportunity to rapidly learn and take on responsibilities. Show more Show less

Greetings from TCS!! TCS is hiring for Pega Developer **Walk-in-Drive** Job Title : Pega Developer Location: PUNE/ MUMBAI/NCR Experience Range : 4 to 13 years Date- 21- June-25 (Saturday) Please apply only if you can attend a In Person drive at TCS Office on 21- June-25 (Saturday). Job Description Work on developing and maintaining applications built on the Pega platform. Understand the requirements and design of the applications. Test and debug the applications. Deploy applications on the servers Coordination with the project manager to ensure that the business architecture meets the customer's needs. Monitor the performance of the applications and make necessary changes Bringing company databases, legacy software, and online services together. Troubleshooting application problems, code errors, and bottlenecks; Performing system performance tests. Inviting applications with updated resume. Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Microsoft Management Level Senior Associate Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities: · Experience as a Data Analyst with high proficiency; · Expertise in writing and optimizing SQL Queries in SQL Server and/or Oracle; · Experience in Data Extraction, Transformation and Loading (ETL) using SSIS and ADF; · Experience in PowerBI and/or Tableau for visualizing and analyzing data; · Having knowledge in Database Normalization for optimum performance; · Excellency in MS Excel with proficiency in Vlookups, Pivot Tables and VBA Macros; · Knowledge about data warehousing concepts · Performance optimization and troubleshooting capabilities · Good Project Management Skills- Client Meetings, Stakeholder Engagement · Familiarity with Agile Methodology · Strong knowledge in Azure DevOps Boards, Sprint, Queries, Pipelines (CI/ CD) etc. Mandatory skill sets: ADF, Power BI Preferred skill sets: Devops/CI/CD Years of experience required: 3-7 years Education qualification: B.Tech/B.E Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Power BI Optional Skills Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Creativity {+ 46 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Fullstack Java Enterprise . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Role Description This is a full-time, on-site role for a Senior Validation Engineer located in Telangana, India. The Senior Validation Engineer will be responsible for developing and executing validation protocols for pharmaceutical manufacturing. Daily tasks will include ensuring compliance with Good Manufacturing Practices (GMP), coordinating with cross-functional teams, conducting process validation, equipment validation, and cleaning validation. The role also involves troubleshooting and debugging validation issues to maintain production efficiency and quality. Qualifications Experience in Good Manufacturing Practice (GMP) and Validation Proficiency in RTL Design and Functional Verification Strong debugging skills Bachelor's degree in Engineering, Science, or a related field Excellent analytical and problem-solving skills Effective communication and teamwork abilities Prior experience in the pharmaceutical industry is a plus Show more Show less

Are you ready for a new beginning? We need your talent, knowledge and dedication to better our world with biology. Our purpose points the way In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless. We’re here to better our world with biology. Directing and Communicating Plan and propose strategic initiatives with existing facilities which results in increasing the production capacity in the most cost competitive way and in accordance with the OSQ strategy. Acquire related technologies and trends in production and process prevailing worldwide and implement as applicable Have futuristic views in accordance with the values, vision and mission of the organization Develop and retain key competencies and strong succession management Monitor, record, analyse and report on activities, trends, results and recommendations relating to production/process activities Execution and validation of process and equipments, preparation and review of technical reports, writing and reviewing GMP documentation Maintaining GMP of manufacturing operations and supporting process and technology Development Investigate, plan and implement strategically effective and relevant process methods, which meet optimally the need of the department Executing manufacturing procedures that involve upstream manufacturing downstream purification from microbial sources Implement cost-saving ideas and projects Establish and support a work environment of continuous improvement that supports the companies Quality policy, Quality System and the appropriate regulations for the area Manage stock control (finished goods and raw materials), warehousing and Production planning activities Responsible for shift schedule to include - workstation assignments / rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations. Secure the scheduling plan in line with master planning and meet demand order with different priority Comply with SCM demands to maintain product supply in flexible way Annual, Quarterly and monthly preventive maintenance scheduling for process equipments in co-ordination with Engineering department Maintain and share with colleagues as appropriate personal knowledge of all relevant process and procedures Oversee talent management and employee development and promote constructive employee relations Ability to motivate others to meet demands established by the schedule. Maintains professional and technical knowledge by attending external Workshops, establishing personal networks and benchmarking state-of-the-art practices. Conducting performance evaluation for continual development Forecast the production need and plan resource including materials sourcing and manpower Formulate ambitious and clear department goals that support the continuous development of the business processes in the department and in accordance with OSQ global targets. Suggest and plan expansions and changes necessary to meet goals as required by the senior management Organizing Manage and lead the production team with primary focus on optimization of production processes to reduce the variable cost, liberate capacity and improve the product quality and yield Assign personnel and resource to meet goals, objectives and expectations of the department Support the department continuously to meet business strategy and goals Create and maintain good communication channels and close co-operation with other departments to share better practice and other information Guide to focused direction and communicate effectively to achieve key project goals Participate in discussions and constructive challenges by relevant decision groups at appropriate levels Ensure project reports and technical information are appropriately communicated and archived Co-ordinating Provide leadership and guidance to the individual staff members of the department and secure that they get information, general and specific, necessary to accomplish their tasks Coordinate and oversee the overall activities in the department and ensure good cooperation Controlling Ensure that all activities are done in accordance with legal, safety and quality requirements Prepare regular oral and written reports of progress and status on projects Accomplish preparation of Basis Direction and approval of QES procedures and production master recipe Execute production reports, including monthly report according to company systems Process and Optimization Secure Optimisation plans and better practice are implemented in department regards to economy, yield and capacity Suggest, capture and initiate new ideas and opportunities related to step changes and continual improvement of production process, product and quality Supervise the team to secure important technology and skill are developed Plan and implement small- and large-scale trials for optimization Supporting the introduction of new products and new strains Supporting process development and troubleshooting issues Cost Control Secure production is in good control to improve productivity and VC1 saving Initiates and captures new ideas and opportunities related to continuous improvement of equipment reliability and capacity cost reduction Ensure that the ODPC budget is managed in accordance with the given guidelines Quality Maintain the department quality system in accordance with QMS documents Secure that the daily operation is conducted according to the QMS System Ensure local compliance with legislation & regulations and standards for product quality and safety, including specified compliance requirements. Manage and Support FSSC 22000, ISO 9001/14001 and other relevant audits Ensure all departmental activities comply with NZ policies and standards Support and ensure use of methodical approach in effective troubleshooting and root cause analysis of issues related to the process Recommend equipment modifications to improve safety, environmental impact, cGMP and economy Ensure preventive maintenance is carried out to secure reliability efficiency Safety Ensure a safe working environment through development of relevant safety procedures Ensure that an efficient departmental safety program is in place Ensure that production and process are conducted in a safe manner and in accordance with internal safety procedures and regulatory requirements People Management In co-operation with HR, interview and hire people Assessment of employee’s performance for promotion and pay hikes Look after grievance handling, discharging for misconduct Training and Development Coach and develop personnel according to their individual needs and the scope of their job-related functions Supervise training activities and ensure that established performance standards are met. Carry out placement of trainees on completion of training Assess the training effectiveness from the feedback of employees Guide to cope up with target pressure Facilitate to adjust with production scheduled timings Organize for stress relieving events at periodic intervals Give counselling at crisis Could our purpose be yours? Then apply today! At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV. Novonesis is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability, or veteran status. Want to learn more? Learn more about Novonesis, our purpose, and your career opportunities at novonesis.com Not the right fit for you? Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral! Please check out our other open positions. The right fit for you could just be a few clicks away. Show more Show less

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Job Description: Skill- Salesforce Commerce Cloud Must have-Commerce Cloud OMS and Order Management Solution (OMS) Good to have- Marketing Cloud Total year of experience- 7+ years Shift Timings: 2 PM-11 PM IST POSITION SUMMARY: Owens & Minor is seeking an experienced and highly skilled Salesforce Technical Architect to join our team. This senior-level position will be responsible for designing, implementing, and maintaining complex Salesforce solutions that align with our business objectives and technical requirements. This position will be remotely based in India ESSENTIAL JOB FUNCTIONS: Architecture Design: •Collaborate with business stakeholders, project managers, and developers to understand business requirements and translate them into robust and scalable Salesforce architecture •Design and document Salesforce solutions, including data models, integration architectures, security models, and deployment strategies •Ensure that the proposed architecture adheres to best practices, industry standards, and Salesforce guidelines •Conduct architectural reviews and provide guidance to development teams on architectural decisions Solution Implementation: •Provide technical leadership and mentorship to the development team during the implementation of Salesforce solutions. •Oversee the implementation of complex Salesforce features, such as custom objects, Apex code, Visualforce pages, Lightning components, and flows. •Ensure the quality and performance of the implemented solutions through code reviews, testing, and optimization. •Collaborate with cross-functional teams to integrate Salesforce with other systems and external data sources Technical Governance: •Establish and maintain technical governance processes, standards, and best practices for Salesforce development and deployment •Ensure compliance with security, data privacy, and regulatory requirements •Develop and enforce coding standards, testing strategies, and deployment processes •Provide guidance and training to the development team on Salesforce best practices and emerging technologies Performance Monitoring and Optimization: •Monitor and optimize the performance of Salesforce solutions, including data storage, queries, and batch processes •Identify and resolve performance bottlenecks, implement caching strategies, and optimize data retrieval and processing •Conduct regular health checks and audits to ensure the stability and efficiency of the Salesforce environment Project Management: •Collaborate with project managers to estimate project timelines, resource requirements, and potential risks •Provide technical guidance and support throughout the project lifecycle •Ensure that projects are delivered on time, within budget, and in accordance with quality standards EDUCATION & EXPERIENCE: •Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience •Minimum of 7 years of experience in Salesforce architecture and solution design. •Relevant Salesforce certifications are preferred, such as Certified Application Architect, Certified System Architect, or Certified Technical Architect •Expert knowledge of Salesforce platform components, including Sales Cloud, Service Cloud, App Cloud, and Platform Developer tools •Proficiency in Apex, Visualforce, Lightning Web Components, and other Salesforce development technologies •Experience with integration technologies such as APIs, web services, and middleware solutions •Strong understanding of data modeling, database design, and data security principles •Excellent problem-solving, analytical, and troubleshooting skills. •Strong communication and collaboration skills, with the ability to coordinate with cross-functional teams •Proven experience in leading and mentoring development teams Deep understanding of the following Salesforce areas would be a plus Salesforce Cloud experience: •Marketing Cloud •Pardot •Commerce Cloud •Order Management Solution (OMS) If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Show more Show less

Job Description:- Skills: Experience on BY/JDA TMS 2+years Minimum Must have- Strong development experience either in ABPP/Java/.Net or similar languages. Strong understanding of BY TMS API operations TMS ABPP Development experience (Preferred) Good to have-JMS weblogic, Powershell scripts, BY TMS Incident Management. Position Summary: •Understand Owens & Minor business processes and recommend solutions that align with business needs. •Development, configuration, and implementation of BlueYonder TMS system including technology upgrades, handling configurations, data migration, and system integration. •Collaborate and communicate with operational stakeholders to address their concerns and guide them through technical challenges. •Involvement in developing ABPP functionalities within BlueYonder, which could include enhancing or tailoring transportation planning features. •Assist in aligning ABPP with business needs, ensuring smooth functionality and value delivery. •Support or lead the rollout of BlueYonder TMS, ensuring a smooth transition from legacy systems to the new solution. •Continuously identify opportunities to optimize user workflows within BlueYonder TMS (e.g., addressing pain points, implementing fixes, and introducing new enhancements). •Provide support and training to teammates for troubleshooting and resolving issues related to BlueYonder TMS. •Drive the adoption of best practices for utilizing the solution efficiently and Act as a bridge to ensure alignment between business needs and the system capabilities •Configure and customize Blue Yonder modules to align with business objectives, ensuring the system is optimized for efficiency and scalability. •Solution Development and Integration: Utilize technical skills to develop custom solutions within the Blue Yonder environment. Integrate Blue Yonder TMS with other business systems to ensure cohesive operations and data consistency. Skills: •Good technical knowledge in BlueYonder TMS and experience working with platforms PC Miler, SMC Rateware, JMS Weblogic and ABPP. •Good understanding of Supply chain management concepts. •Good programming skills in Java, *NET or similar languages and willingness to learn and work on ABPP development. •Impeccable integrity, passion for supply chain consulting, creative, and energetic. •Critical thinker with strong analytical and problem-solving skills •Development, configuration, and implementation of BlueYonder TMS systems using standard integration methods or ABPP customization. •Be innovative and deliver continuous improvements to business teams. •Ability to communicate effectively with external and internal stakeholders. Basic qualifications: •Minimum 2 years of BY TMS experience with understanding of the technical and functional aspects of TMS and ABPP within BlueYonder. •Ability and Willingness to learn ABPP. •Consulting skills to interact with business and other IT stakeholders, understand their needs, and tailor solutions accordingly. •Ability to troubleshoot and resolve complex issues that arise during support and development. •Proven work experience as a support analyst or similar role •Ability to write and support complex SQL queries. •High energy, self-motivated team player with strong interpersonal skills •Understanding of Agile and Waterfall methodologies for Project Management skillset •Proven analytical, problem-solving and process management skills Show more Show less

Greetings from DSRC!!! DSRC provides competitive compensation that is revised purely on performance , flexible work hours & friendly work environment . At DSRC you will have opportunity not only to learn but also explore your area of interest with respect to technology and also effectively use the skills acquired over few years of IT experience. Experience: 4 to 6 years Requirement: Linux System Administrator Working from home will be available on an optional basis. Key Responsibilities Linux System Administration Install, configure, manage and maintain Linux servers (Ubuntu, RHEL, CentOS, or similar) in production and staging environments. Perform server migrations, system upgrades, patches, and kernel tuning. Troubleshoot performance issues and resolve system-related incidents. Manage user accounts, permissions, and access control mechanisms in Linux environments. Virtualization and Containerization Management Deploy, Manage and maintain virtualization infrastructure such as VMware, Hyper-V etc. Perform capacity planning, resource allocation, and performance tuning for virtual machines and containers. Build, deploy, and orchestrate containerized applications using Docker and Kubernetes. Ensure seamless orchestration and scaling of container workloads in production environments. Design scalable container infrastructure with Helm charts, namespaces, and network policies. Networking Expertise Configure and manage networking services and protocols including TCP/IP, SSH, HTTP/HTTPS, FTP, NFS, SMB, DNS, DHCP, VPN. Configure and manage firewalls and routing. Troubleshoot network-related issues impacting Linux systems and virtual environments. Diagnose and resolve network connectivity issues and implement firewall rules and NAT. Security and Hardening Implement robust security measures including OS hardening, patch monitoring and management, firewall configuration, intrusion detection/prevention, and compliance adherence. Conduct regular security audits and vulnerability assessments. Harden operating systems using industry best practices (CIS benchmarks, SELinux, AppArmor). Implement and manage security tools like Fail2Ban, auditd, and antivirus solutions. Conduct regular vulnerability assessments and ensure system compliance. Automation and Scripting Develop and maintain automation scripts using Bash, Python, Ansible, Perl or similar tools to automate system installations, configuration, monitoring, provisioning virtual machines with required software and reporting. Streamline operational workflows through scripting and configuration management tools. Develop and maintain deployment pipelines for system provisioning and software rollouts. Backup and Disaster Recovery Design, implement, and test backup and disaster recovery strategies to ensure data integrity, high availability and business continuity. Monitoring & Logging Setup, Deploy and manage monitoring tools to track system and application performance. Analyze metrics and optimize resource utilization. Monitor and troubleshoot issues related to hardware, software, network protocols, and storage systems in multi-layered environments. Proactively monitor infrastructure health and implement solutions to ensure system reliability and uptime. Collaborate with cross-functional teams to assess system capacity, conduct performance tuning, and support application scalability. Provide technical support and root cause analysis for system-related incidents. Required Skills And Qualifications Bachelor’s degree in engineering 4 years of professional experience in Linux system administration. Strong proficiency with multiple Linux distributions (Ubuntu, RHEL, CentOS etc.). Extensive experience with virtualization technologies (VMware, KVM, libvirt, QEMU etc). Proven expertise with container technologies: Docker and Kubernetes. Solid understanding of file systems, storage environments, and network protocols (TCP/IP, SSH, HTTP/HTTPS, FTP, DNS, DHCP, VPN). Solid experience in Linux security best practices, OS hardening, and compliance. Hands-on scripting experience with Shell scripting or Python; experience with automation tools like Ansible or Puppet. Familiarity with system monitoring and logging tools like ELK Stack, Fluentd, Graylog etc. Experience with backup and disaster recovery planning. Experience in configuring monitoring tools like Nagios, Prometheus, Grafana, Zabbix etc. Experience in system documentation, providing technical support to users, and collaborating with IT teams to improve infrastructure and processes. Knowledge of cloud platforms (AWS, Azure, GCP) is a plus. Strong analytical and troubleshooting skills. Experience in database tuning and capacity planning is a plus. Excellent verbal and written communication skills. Self-motivated, organized, and capable of managing multiple priorities simultaneously. Show more Show less

Job Title: Application Support Lead Location: Mumbai (Onsite) Experience Required: 8+ Years Joining: Immediate or Short Notice Preferred Key Tool: Grafana (Mandatory) About the Role: We are seeking a highly skilled and proactive Application Support Lead with a proven track record in leading production support teams, identifying and resolving issues, and continuously improving systems performance. This role will be responsible for managing mission-critical applications, driving RCA/CAPA, mentoring teams, and collaborating with cross-functional stakeholders. Key Responsibilities: - Lead end-to-end application support for enterprise platforms in a 24/7 production environment. - Use Postman to troubleshoot APIs and debug integration issues. - Identify, track, and optimize KPIs for business performance . - Collect, analyze, and interpret performance data to proactively tune applications. - Perform technical analysis on incidents/bugs reported in production. - Identify process gaps , implement automation , and suggest improvements. - Define and enforce SOPs/SLAs , train new joiners, and monitor performance compliance. - Conduct RCA (Root Cause Analysis) and CAPA (Corrective and Preventive Action) for critical issues. - Collaborate with development, QA, DevOps, and business teams to deliver seamless solutions. - Maintain knowledge documentation and enable team members to support efficiently. - Lead and mentor a team of 3–5 support engineers, managing daily tasks and escalations. Must-Have Skills: ✔ 8+ years of experience in Application Support / L2 or L3 Support roles. ✔ Expertise with Grafana for monitoring, dashboards, and alerting. ✔ Strong skills with Postman and REST API troubleshooting . ✔ Experience in debugging production issues and working with real-time monitoring tools. ✔ Hands-on in performance analysis, KPI tuning , and application health monitoring. ✔ Excellent leadership, communication, and client-facing skills. ✔ Detail-oriented with excellent documentation and analytical skills. ✔ Strong organizational and task prioritization skills. Good to Have: - Experience with cloud platforms such as AWS. - Familiarity with Coralogix , Datadog , ELK Stack , or Splunk . - Ability to configure alerts, logs, tracing using APM/log management tools. - Experience in Agile environments , using Kanban, Jira , and CI/CD practices. - Automation or scripting experience to reduce manual efforts is a strong plus. Why Join Us? -Work on high-impact, real-time production environments. -Be part of a collaborative and skilled engineering culture. -Fast-track growth with leadership opportunities. - Competitive compensation and benefits. Interview Process: Initial Technical Screening – Virtual Final Technical/Leadership Round Virtual Apply Now If you’re an experienced Application Support Leader looking to make an impact and thrive in a dynamic environment, we want to hear from you! Send your resume to: dimple.patel@neosofttech.com Job Types: Full-time, Permanent Pay: ₹11,468.77 - ₹21,540.24 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Life insurance Paid time off Provident Fund Shift: Day shift Work Days: Monday to Friday Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: Appliaction Support Lead: 8 years (Required) Grafana: 5 years (Required) Jira: 5 years (Required) KPI: 5 years (Required) Location: Mumbai, Maharashtra (Required) Willingness to travel: 100% (Required) Work Location: In person

Job Description FLEXCUBE Technical Support lead to manage and provide environment support for FLEXCUBE non production environment 6+ years of Experience in latest version of FLEXCUBE v 12.3 and above and OBPM 14.5 and anove with expertise in FLEXCUBE database design Understanding and monitoring of FLEXCUBE EOD batches Experience in troubleshooting FLEXCUBE issues and providing solutions Career Level - IC3 Responsibilities manage and provide environment support for FLEXCUBE non production environment Understanding and monitoring of FLEXCUBE EOD batches Troubleshoot FLEXCUBE issues and providing solutions Provides application database support in complex situations as well as partners with Development teams for coordination of team / project work. Monitors real time transactional data from Accounting applications through the Information Delivery architecture for exceptions. Lead troubleshooting during production. Ensures that expected application performance levels are achieved by coordinating stability efforts with Development and the program team. Leverage existing products/functionality and promote reuse. Work alongside other engineers on the team to elevate technology and consistently apply best practices. Collaborate closely with all the other members of the team to take shared responsibility for the overall efforts that the team has committed to. Collaborate cross-functionally with data engineers, business users, project managers and other engineers to achieve elegant solutions. Utilize local meetups to gain and share knowledge. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description As a Software Engineer of the Infrastructure Delivery Engineering (IDE) team, you will take an active role in the automation and acceleration of infrastructure delivery. We are looking for a highly talented and experienced APEX engineer to help lead the most critical functions of our Cloud business, skilled in the design, delivery and ongoing support of Oracle APEX Applications. The ideal candidate will be energized and driven by solving problems in new and innovative ways. Candidates must be comfortable working in an ever-changing environment and have the ability to engage with stakeholders to identify minimal viable product for rapid delivery of new technology solutions. BS or MS degree in CS or equivalent experience relevant to functional area Strong knowledge of Oracle APEX and SQL/PLSQL, with 3+ years experience Experience with CI/CD pipeline for APEX development cycle Hands on experience building Java API integrations with APEX is preferable JavaScript, and CSS will be essential in optimizing performance and ensuring the robustness of applications Demonstrable knowledge of data structures, algorithms, operating systems, distributed systems fundamentals. Experience with clouds is a plus! Strong troubleshooting and performance tuning skills Cloud fundamentals are plus: understanding the building blocks of critical IaaS services, such as Compute, Block Storage, Networking. Career Level - IC3 Responsibilities As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Company Description PSI is India’s largest venture studio in AI and Deep Tech, headquartered in New Delhi. We’re committed to building science-backed, tech-enabled ventures that address high-impact, emerging market opportunities. We operate at the intersection of innovation, research, and business execution, launching bold, founder-led companies from the ground up. We’re currently building one of our stealth ventures, a next-gen media-tech company that uses AI to supercharge storytelling, public engagement, and digital performance at scale. As part of the founding execution team, we are hiring a Program Manager – Technical who can lead the orchestration of our AI-powered campaign stack from tools to data pipelines to automation. Role Description This role is for a hands-on technical program manager with strong experience in data workflows, AI tools, and marketing automation . You will own the delivery of complex digital campaign infrastructure ensuring that AI-driven solutions are deployed reliably, tracking is accurate, platforms talk to each other, and every campaign runs with full technical clarity. You’ll work with creative, strategy, content, and media teams but your job is to make the stack work, scale, and evolve . Key Responsibilities Campaign Infrastructure Setup: Lead the tech setup of digital campaigns landing pages, event tracking, automation flows, attribution logic Tool Integration: Own the configuration and integration of marketing tools (CRM, email automation, ad tech, AI platforms, analytics) Data Pipeline Management: Ensure data flow across systems is clean, validated, and usable from ad platforms to CRMs to dashboards AI-Driven Marketing Execution: Coordinate the deployment of AI tools (e.g., audience segmentation, chatbot automation, content engines) within active campaigns Automation Workflows: Build and monitor automated campaigns using tools like Zapier, Make, HubSpot, or custom scripts Technical QA: Own quality assurance for all campaign tech — links, tags, load times, UTM structures, lead routing, error handling Cross-Team Collaboration: Work with analytics, strategy, content, and media buying teams to ensure campaigns have the technical foundation they need to succeed Troubleshooting & Debugging: Act as first-line tech responder when something breaks and proactively prevent it from happening again Skills & Qualifications 8+ years of experience in technical project management or campaign technology roles Proven experience in MarTech or AdTech environments — setting up, managing, and scaling digital campaign stacks Hands-on experience with tools like GA4, Tag Manager, HubSpot, Segment, Zapier, Airflow, Data Studio, Looker Familiarity with scripting and query languages: JavaScript, Python (basic), SQL Deep understanding of campaign-level data analytics , attribution modeling, and CRM-integrated funnels Experience working with AI-powered tools for automation, content generation, audience prediction, or personalization Comfort in working with APIs, webhooks, integrations, and marketing systems Bonus: Experience with low-code/no-code platforms and building internal utilities Why Join PSI Work on real, AI-first use cases in media-tech and public engagement Be the technical architect behind some of the most watched campaigns of this decade Access to India’s most advanced campaign tooling, internal AI stack, and creative intelligence networks Flat hierarchy, founder-led culture, and a team that genuinely values competence Show more Show less

About PanScience Innovations PSI is India’s largest venture studio in AI and Deep Tech, headquartered in New Delhi. We’re committed to building science-backed, tech-enabled ventures that address high-impact, emerging market opportunities. We operate at the intersection of innovation, research, and business execution, launching bold, founder-led companies from the ground up. We’re now building a stealth media-tech company and looking for an execution-first Program Manager – Online Marketing to lead digital campaign delivery across paid channels. Role Description This role demands strong hands-on experience with digital media execution across platforms like Google, Meta, Instagram, X and YouTube. You’ll be responsible for managing multi-platform media campaigns end-to-end ensuring alignment across creatives, content, tracking, and optimization workflows. You'll coordinate across internal teams (creative, tech, analytics) and external stakeholders to ensure campaigns run on time and deliver measurable outcomes. The ideal candidate is detail-obsessed, tool-savvy , and able to move from high-level planning to low-level troubleshooting in the same hour. Key Responsibilities Campaign Execution: Manage campaign launches across Google Ads, Meta Ads (Facebook/Instagram/X), YouTube, and other paid digital platforms. Cross-Team Coordination: Collaborate with creative, tech, data, and media planning teams to ensure campaigns are launched with all assets, tracking, and approvals in place. Performance Monitoring: Track and optimize campaigns on a daily basis for pacing, creative rotation, and CTR/CPA/ROAS targets. Stakeholder Reporting: Deliver sharp performance updates, pacing charts, and insights to campaign leadership and clients. Issue Resolution: Proactively identify campaign issues (creative rejection, budget pacing, tracking mismatches) and troubleshoot them in real-time. Process Ownership: Improve campaign operations by refining QA processes, task tracking, and SOPs. MarTech Integration: Ensure correct tagging, attribution, and analytics setup across platforms and tools (e.g., GA4, Tag Manager, CRM sync). Skills & Qualifications 8+ years of experience in managing paid digital campaigns (agency or in-house) Deep expertise with Meta Ads, Google Ads, LinkedIn Campaign Manager , and programmatic platforms is a plus Hands-on experience with analytics, tracking, and attribution tools: GA4, Tag Manager, Looker Studio, or similar Strong project management skills, ability to drive timelines, dependencies, and feedback loops Familiarity with working in fast-moving, cross-functional environments Bonus: Experience with campaign delivery for public engagement, political, or issue-based campaigns Why Join PSI? Be part of a venture-backed stealth initiative with access to bleeding-edge media, tech, and analytics infrastructure Opportunity to work with top-tier strategists, technologists, and creators Fast-paced, founder-led culture focused on experimentation and rapid execution Competitive compensation, tools budget, and performance-linked growth path Show more Show less

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. 10+ Years’ experience as Oracle Database engineer/ Exadata Very thorough and clear understanding of Oracle Database Architecture - including the latest version of Oracle 12c & 19c) Extensive knowledge and solid troubleshooting experience in the following areas RAC, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker Experience in handling complex database recovery scenarios Experience in troubleshooting various installation and patching issues Experience in Oracle engineered systems like Exadata, ZDLRA, ZFS etc. Experience in Oracle Golden Gate. Exposure & good knowledge in Cloud technologies- Oracle Cloud Infrastructure (OCI/ExaCC), AWS and MS Azure will be an added advantage. Ability to work under pressure - quick thinking and remaining calm during stressful situations. Ability to quickly grasp complex technical issues. Excellent written and verbal communication skills. Willingness to work in shifts (including Night shifts as part of 24X7 rota) and on weekends as needed. Appetite to learn new technologies (OCI/ExaCC/AI) and constantly improve technical skills Good academic background and Oracle Certifications is a must. Career Level - IC4 Responsibilities As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice. 10+ Years’ experience as Oracle Database engineer/ Exadata Very thorough and clear understanding of Oracle Database Architecture - including the latest version of Oracle 12c & 19c) Extensive knowledge and solid troubleshooting experience in the following areas RAC, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker Experience in handling complex database recovery scenarios Experience in troubleshooting various installation and patching issues Experience in Oracle engineered systems like Exadata, ZDLRA, ZFS etc. Experience in Oracle Golden Gate. Exposure & good knowledge in Cloud technologies- Oracle Cloud Infrastructure (OCI/ExaCC), AWS and MS Azure will be an added advantage. Ability to work under pressure - quick thinking and remaining calm during stressful situations. Ability to quickly grasp complex technical issues. Excellent written and verbal communication skills. Willingness to work in shifts (including Night shifts as part of 24X7 rota) and on weekends as needed. Appetite to learn new technologies (OCI/ExaCC/AI) and constantly improve technical skills Good academic background and Oracle Certifications is a must. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description This job will require you to design and deliver a new set of enterprise and end user-facing applications across a broad range of functional areas that This job will require you to design and deliver a new set of enterprise and end user-facing applications across a broad range of functional areas that will serve a vast community of users across the globe. You will design and develop a highly scalable digital government application that will deliver hundreds of services to hundreds of millions of residents. Experience with software architecture, cloud infrastructure, frontend/backend development, agile methodologies, and clean code principles is a must. We are a startup team with huge plans, a large vision, and a determination to move fast. We are starting a new team in India, and you will be part of the journey to build a brand-new team and deliver a high-impact product. You will work with the rest of the development team in the US and Canada. We believe in “Done is better than perfect”. We also believe in “Continuous Improvement”. Put these two together, and we strive to get things done faster. You will also apply your learnings from your experience, especially from your mistakes and the challenges you've faced - e.g. technical debt, developer productivity issues, troubleshooting and diagnosability issues, usability problems, performance issues, reliability challenges, etc. You and your teammates will bring a broad range of perspectives, experience, and knowledge to help build outstanding applications that will serve our community! You will be working with hundreds of specialists across Oracle in areas of Payments, CX, HCM, Digital Identity/Biometrics, Gen AI, Workflow/Process automation, etc. You will be building a 0-1 product that will change how governments operate and transform the lives of people. Minimum Qualifications BS or MS degree or equivalent experience relevant to functional area. 3+ years of software engineering or related experience. Strong system design knowledge and distributed systems architecture best practices Knowledge of clean code principles and experience writing great code in Java or other OO languages. Strong expertise in System Design, REST, SQL, and Data model design Experienced in any of the computing platforms, such as OCI, AWS, GCP, or Azure Experience with CI/CD Hands-on experience working with incident management, monitoring, observability, and testing methodologies Preferred Qualifications Practical experience in building digital government solutions Good understanding of authentication, authorization, and access control mechanisms Working experience with different payment gateways Development experience in any of these domains - HCM, Financials, CX, SCM Experience with Gen AI and working with Data Scientists. You will be working very closely with our Data Science team to build Gen AI and business automation capabilities within our product. This is a high-priority area. Worked in Agile environments and with Agile methodologies - We are an agile development team. Career Level - IC3 Responsibilities You will Work with Product managers to understand and refine requirements. Build prototypes - we are at the very early stages with lots of unknowns. Quick prototyping to answer questions will help you make faster decisions and move quickly. Think large scale - The applications you will architect and build will be used across the globe. Build, Deliver, and Own applications - your experience with the entire software development lifecycle will come in handy. Deliver increments in sprints - we will follow Agile development. Do root cause analysis to improve the quality of the product, simplify the development process, and improve the developer productivity - think continuous improvement This is a startup team building a suite of 0-1 applications. The success of this initiative will depend on your ability to collaborate with a broad range of teams, and your enthusiasm to assist others and manage ambiguity - Think low ego, high empathy, and bias for action! Success Measures In 3 months, you'll be fully onboarded and helped with completing a proof of concept for our new product. In 6 months, You will come up with a detailed design for this new product. You'll be part of the team in deciding the right architecture, tools, frameworks, and processes to build, release, and support the product. You'll have a working product that will be available for our demo to our early adopters. 9 months - See our product go live About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description OAS Developer / Sr Developer About Oracle FSGIU - Finergy: The Finergy division within Oracle FSGIU is dedicated to the Banking, Financial Services, and Insurance (BFSI) sector. We offer deep industry knowledge and expertise to address the complex financial needs of our clients. With proven methodologies that accelerate deployment and personalization tools that create loyal customers, Finergy has established itself as a leading provider of end-to-end banking solutions. Our single platform for a wide range of banking services enhances operational efficiency, and our expert consulting services ensure technology aligns with our clients' business goals. Mandatory Skills: 7+ years of experience in OAS Strong expertise in Oracle Analytics Server (OAS) or Oracle Analytics Cloud (OAC) Proficiency in OBIEE (Oracle Business Intelligence Enterprise Edition) Experience in developing interactive dashboards, reports, and data visualizations. Strong understanding of building RPD (Repository Development) - Physical, Business Model, and Presentation layers. Expertise in data modeling, performance tuning, and metadata management. Experience in working with Oracle SQL, PL/SQL, and database optimization techniques. Hands-on experience in Data Blending, and Data Preparation Knowledge of Security and Access Control (Row-Level Security, Object-Level Security) Experience integrating OAS/OAC with various data sources such as Oracle databases, cloud data sources, and APIs. Proficiency in BI Publisher for developing pixel-perfect reports. Preferable to have experience in Banking and Financial Services Industry. Job Responsibilities Design, develop, and implement Oracle Analytics dashboards, reports, and data visualizations Develop and maintain the RPD model, ensuring efficient query performance and scalability Optimize query performance by applying best practices in data modeling and report development Work closely with business stakeholders to gather and analyze reporting requirements Implement security configurations (object-level, row-level, and role-based security) Integrate OAS/OAC with multiple data sources and ensure seamless data flow Develop and enhance data preparation, transformation, and analytics workflows Support troubleshooting and performance tuning of OAS/OAC reports and dashboards Ensure adherence to best practices and industry standards in OAS/OAC development Provide technical documentation and user training on OAS/OAC solutions Career Level - IC3 Responsibilities Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a CSS Apps DBA, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the CSS Apps DBA is sought by customers and Oracle employees to provide expert technical advice.Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. A Bachelors degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools. As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). Career Level - IC4 Responsibilities Principal/Senior Principal CSS Apps DBA Are you a creative engineer who loves a challenge? Solve the complex puzzles you’ve been dreaming of as our CSS Apps Engineer. If you have a passion for innovation in Application , we want you on our team! Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. Join the team of highly skilled technical experts who build and maintain our clients’ technical landscapes through tailored support services. What you will do Perform standard DBA support tasks for multiple instances, multiple servers, multiple customers, and multiple interfaces Meet service level agreements for production support response and resolution. Experience with Oracle EBS Apps cloning , upgrades , implementation and maintenance (versions 11i,12.1,12.2). Experience with Oracle EBS Apps installation , implementation (versions 11i,12.1,12.2) Manage EBS instances on the Oracle Public Cloud. Utilize core database skills to maintain key processes like archiving, monitoring, replication, integrity and security. Ensure Data backup, recovery policies, Database Security and Production support. Implement and test disaster recovery plan. Follow documentation, software development methodology, version control and testing, and migration standards. Creation, update, resolution of Oracle service requests (SRs) Ability to manage time across multiple, simultaneous projects Must demonstrate the ability to work effectively as a member of a team, as well as the maturity to work independently Required Qualifications Analyze performance issues in the application, concurrent manager and database tiers of E-Business Suite installations. Install, patch, upgrade, migrate, configure, tune and maintain the Oracle E-business Suite 11i,12 (single tier & multi Tiers) and Oracle databases (all versions) Strong hands-on technical knowledge of ORACLE RAC architecture, Backup & recovery, database cloning, Grid installation and upgrade. Work on Data guard setups for both applications and databases. Fail-over capabilities testing of E-Business Suite and database. Strong experience in Parallel Concurrent Processing (PCP) Setups. Strong experience in Cluster setups for both applications and databases. Strong experience in DMZ setups to E-Business Suite. Integrating E-Business Suite with other environments such as (SOA, OSB, OBIEE, OTM, IPM …). Experience in Advanced EBS Technologies, SSO, EBS Security , standard & Advanced Security (DB Vault, Data Masking ,TDE … ). Education: Bachelor's degree in a technical or related field Computer Science, Engineering or equivalent. What we will offer you A competitive salary with exciting benefits Flexible and remote working Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance An inclusive culture that celebrates what makes you unique At Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before. https://www.oracle.com/corporate/careers/diversity-inclusion/ About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements. 10+ years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed. Career Level - IC3 Responsibilities Preferred Qualifications 10-18 years of industry experience working on BRM/ECE/PDC with good domain knowledge on Telecom Industry and Business Support System. Mandatory Skills: More than 8+yrs of total experience working on Telecom domain on the configuration and release management of Oracle BSS product like BRM/ECE/PDC/OCOMC. Hands on experience on Oracle BRM/ECE/PDC configuration management tools such as GIT, SVN etc and policies. Good understanding on Branching, Merging releases, version control, posting releases to various environments including non-production and production envrionments. Good to have experience on installation of Oracle BRM/ECE/PDC/OCOMC. Good to have experience and knowledge on CNE concepts, dockers, kubernetes, understanding on helm chart updates, and knowledge on BRM/ECE CNE. Exposure to one of the configuration and release management tool like SVN, GIT, CVS etc. Exposure to any of defect tracking tool like Jira, Redmine etc.. Desirable Functional/Technical Skills: Domain knowledge on Pre-paid, Post-paid Billing areas for Broadband/Wireless Voice/SMS/Data service provider. Good problem solving, troubleshooting & communication skills. 3 Should have customer-facing skills and should be able to drive workshops with the customer using Oracle tools, technologies, products, and methodologies. Strong communication skills to deal with internal stakeholders, customers, and partners. Willingness to Travel About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements. 2-5 years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed. Career Level - IC2 Responsibilities Minimum 2- 8 years of working experience on OSM 7.3,x and above order managemnet system (preferable in Telecom domain) 2 to 8 years of experience in IT-Telecommunications industry Educational Qualifications: BE/BTech/MCA/MTech in any of this branch - Computer Science, Electrical, Electronics, Telecommunications Good knowledge of Communications and OSS domain Ability to implement the product and solutions involving OSS products, namely, RODOD, RSDOD, NRM. Have good knowledge on Implementation technologies, such as, Java, XML, XQuery, WebServices, WebLogic, RDBMS, etc. Should be able to perform code build and deployment of the completed codes into the development and testing environment. Should be able to translate the requirements in the HLD into effective solution. Good knowledge on preparing the Design documents like HLD, LLD and other project related documentation. Should possess hands-on in OSM installation and have good knowledge on troubleshooting the installation and configuration issues. Should have good working knowledge in UNIX / LINUX environment / Unix Shell Scripts. Should possess awareness of TMF/eTOM, SID Data Model & Oracle RODOD/RSDOD Solution Should be able to work both as an individual and in a team with Good communication and inter-personal skills Education - Should have done BE/BTech/MCA/MTech in any of this branch - Computer Science, Electrical, Electronics, and Telecommunications. Willing to travel About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Customer Operations - Process Manager India- Pune | Full-time (FT) | Customer Operations | Job ID_ Shift Timings – Flexible 24x7 |Management Level – Manager Specialisation – International BPO, eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 6+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications Graduation in Computer Science, Computer Applications or related subjects About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less