Azure Technical Writer / Documentation specialist PradeepIT Consulting Services

5.0 - 9.0 years

0 - 0 Lacs

karnataka

On-site

You are looking for a Technical Writer / Technical documentation specialist with a strong knowledge of Azure to join our team in Bangalore on a contract basis for a duration of 6 months. As an experienced Documentation Engineer, you will focus on Microsoft Azure environments, creating, maintaining, and enhancing documentation related to our Azure-based systems. Your role will involve developing clear and comprehensive documentation for Azure-based applications, infrastructure, and network configurations, collaborating with various teams to gather information, updating existing documentation, implementing version control, ensuring compliance with industry standards, facilitating knowledge sharing, and creating troubleshooting guides. Your responsibilities will include creating user-friendly documentation that can be easily understood by technical and non-technical audiences, utilizing documentation tools efficiently, and ensuring that documentation reflects changes in Azure resources, configurations, and deployments. You will work closely with application developers, infrastructure engineers, and network specialists to ensure that documentation aligns with the actual environment and supports the organization's goals. To qualify for this role, you should have a Bachelor's degree in a related field or equivalent work experience, proven experience working with Microsoft Azure, excellent written and verbal communication skills, proficiency in documentation tools, strong attention to detail and organizational skills, knowledge of version control systems and documentation management tools, the ability to work independently and as part of a team, strong problem-solving and analytical skills, and Azure certifications would be a plus. If you are passionate about documentation, have a deep understanding of Azure services, network configurations, and infrastructure components, and enjoy collaborating with cross-functional teams to create high-quality documentation, we would like to hear from you.,

Posted 1 month ago

Apply

Senior L2 Engineer AV & VC Support Leviathan Systems Pvt Ltd

5.0 - 9.0 years

0 Lacs

haryana

On-site

The Senior L2 Engineer AV & VC Support will manage, troubleshoot, and maintain Audio-Visual (AV) and Video Conferencing (VC) systems across enterprise environments. You will be responsible for providing Level 2 (L2) support for AV & VC setups in meeting rooms, auditoriums, and collaboration spaces. Your expertise in AV hardware, software integration, network configurations, and resolving AV/VC-related issues will be crucial in ensuring the seamless operation of meeting rooms, collaboration spaces, and digital signage systems. You will handle escalations from L1 engineers, collaborate with clients, and troubleshoot issues related to AV/VC infrastructure such as displays, projectors, audio systems, microphones, and VC units like Logitech, Poly, Cisco, Extron, Crestron, etc. Additionally, you will support AV automation, room scheduling systems, and digital signage solutions, and perform firmware upgrades, configuration changes, and system optimizations for AV devices. In terms of Video Conferencing & Collaboration Tools, you will be responsible for ensuring the smooth operation of platforms like Zoom, Microsoft Teams, Google Meet, and Webex. This includes troubleshooting camera tracking, microphone audio quality, and video feed synchronization issues, as well as configuring VC codecs, network settings, and room automation controls. You will also support hybrid meeting setups, including BYOD and soft codec integration. Your role will also involve working with IT teams to configure AV-over-IP, VLANs, QoS, and firewall rules for AV/VC traffic. It will be essential to ensure low-latency streaming, multicast configurations, and network security compliance. You will troubleshoot cloud-based conferencing bridges and integrate them with corporate IT infrastructure. As a Senior L2 Engineer, you will manage incident escalations, perform root cause analysis (RCA), and implement preventive measures. You will maintain AV asset inventory, technical documentation, system diagrams, and troubleshooting guides. Additionally, you will track service requests, escalate to vendors when necessary, and document firmware updates, maintenance schedules, and system health reports. Collaboration and leadership will be key aspects of your role. You will act as a mentor for L1 engineers and junior AV technicians, collaborate with cross-functional teams such as IT, facilities, project managers, and vendors, and participate in new AV project deployments, system upgrades, and proof-of-concept (POC) testing. The ideal candidate should have 5+ years of experience in AV/VC system integration, support, and troubleshooting, hands-on experience in enterprise AV environments, and large-scale deployments. Strong problem-solving, communication, and client-handling abilities are essential, along with the ability to work independently and collaborate effectively across teams. Time management and multitasking skills will be required to efficiently handle multiple escalations. A Bachelor's degree in Electronics, IT, AV Engineering, or a related field (or equivalent experience) is preferred. Certifications such as CTS, CTS-D, CTS-I, Crestron, Extron, QSC, or relevant AV industry certifications are a plus. This is a full-time position that involves on-site support at corporate offices and client locations, with remote troubleshooting as needed. The benefits include cell phone reimbursement, paid time off, and a day shift schedule from Monday to Friday with weekend availability required for work.,

Posted 1 month ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.