6 Troubleshooting Guides Jobs

As an experienced IT Asset Management (ITAM) professional with expertise in Flexera One and ServiceNow, you will be responsible for driving end-to-end software and hardware asset lifecycle, license compliance, and vendor management. Your key responsibilities will include: - Leading administration and configuration of Flexera One, SAM/HAM Pro modules to ensure end-to-end visibility, compliance, and lifecycle management of software and hardware assets. - Managing visibility of IT Inventory through Beacon server infrastructure and Flexera agents across multiple platforms like Windows, Unix, AIX, Solaris, and macOS platforms to ensure accurate inventory collection and health monitoring. - Drivin...

As the main technical writer for our client's flagship investment management platform, you will play a crucial role in the success of the product by creating high-quality documentation. Your Responsibilities will include: - Writing technical documentation, internal documentation, end-user documentation, online help, API documentation, tutorials, knowledge base articles, and troubleshooting guides, and release notes. You will work collaboratively with developers, quality engineers, product owners, and UX designers to enhance product usability. Additionally, you will learn about the investment management domain, how our customers invest their clients" capital, and gain comprehensive knowledge ...

As a Knowledge Base Analyst with our partner, a technology-led manufacturer, your primary role will involve bringing structure, accuracy, and scalability to the internal technical support knowledge base. Your goal is to consolidate internal content into a reliable source within Salesforce, enabling Tech Support agents to resolve customer issues efficiently. You will be responsible for organizing content, identifying gaps, and ensuring that troubleshooting guides and SOPs are clear and reliable. Your efforts will directly contribute to improving agent response time, customer satisfaction, and operational efficiency. Key Responsibilities: - Own and manage the internal knowledge base in Salesfo...

Requirements Domain knowledge of automotive/defence vehicle systems, preferably ATVs. In-depth understanding of ATV subsystems such as powertrain, chassis, suspension, braking, steering, transmission, electrical & electronic systems. Strong knowledge of industry standards, compliance, and safety requirements related to defence vehicles. Understanding of user requirements and ability to translate them into technical documentation. Proficiency in creating technical documents such as operation manuals, service manuals, and maintenance guides. Strong technical writing and editing skills with the ability to write for international defence/automotive clients. Knowledge of documentation tools, tech...

You are looking for a Technical Writer / Technical documentation specialist with a strong knowledge of Azure to join our team in Bangalore on a contract basis for a duration of 6 months. As an experienced Documentation Engineer, you will focus on Microsoft Azure environments, creating, maintaining, and enhancing documentation related to our Azure-based systems. Your role will involve developing clear and comprehensive documentation for Azure-based applications, infrastructure, and network configurations, collaborating with various teams to gather information, updating existing documentation, implementing version control, ensuring compliance with industry standards, facilitating knowledge sha...

The Senior L2 Engineer AV & VC Support will manage, troubleshoot, and maintain Audio-Visual (AV) and Video Conferencing (VC) systems across enterprise environments. You will be responsible for providing Level 2 (L2) support for AV & VC setups in meeting rooms, auditoriums, and collaboration spaces. Your expertise in AV hardware, software integration, network configurations, and resolving AV/VC-related issues will be crucial in ensuring the seamless operation of meeting rooms, collaboration spaces, and digital signage systems. You will handle escalations from L1 engineers, collaborate with clients, and troubleshoot issues related to AV/VC infrastructure such as displays, projectors, audio sys...