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Associate Support Consultant Veradigm Asia

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: Welcome to Veradigm! As an Associate Support Consultant, you will play a crucial role in delivering exceptional client support and driving impactful healthcare solutions. Your primary responsibility will be to provide first-line support to clients by solving issues, answering questions, and ensuring smooth product usage via phone, email, or chat. Your role will involve resolving client issues related to product functionality and system setup, logging, tracking, and documenting support cases, collaborating with product teams to escalate bugs or feedback, reproducing client issues, assisting in root cause identification, and continuously learning through mentorship and knowledge...

Posted 1 month ago

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