168 Trouble Shooting Jobs - Page 3

Role & responsibilities Skillful & accurate analysis techniques, sampling for finish & raw materials, solvent analysis, SOP preparation, GMP documentation, calibaration of quality control equipment, knowlwedge of woking & GMP guidelines. Preferred candidate profile Masters in analytical industry Perks and benefits

You will be required to have a B.E in Mechanical Engineering and possess knowledge of Solidworks and other engineering software. Your responsibilities will include troubleshooting software issues, conducting demonstrations, and installing software as needed. Additionally, you will be expected to participate in customer meetings both online and offline. This is a full-time position with a day shift schedule from Monday to Friday. The work location will be in person.,

The Senior Integration Engineer is responsible for building and supporting reliable and scalable solutions that meet Enterprise Integration standards and design guidelines Responsibilities: Design, develop, test, and deploy integration solutions between Cloud and On-Premises applications using Boomi. This includes building new functionality, enhancing existing services, and triaging and defect resolution of production issues. Engineer complex Integrations with SaaS On-Premise applications via Boomi. Development in JavaScript, and Groovy. Perform maintenance activities for our integrations, including troubleshooting and resolving issues on demand. Provide production support, monitoring, and maintenance. Be an active member of a cross-functional Agile development team, collaboratively realizing features through the software development lifecycle. Participate in requirements, design, and development reviews. Analyze source system data to assess data quality. Work with technical and business representatives to determine strategies for handling identified data anomalies. Document technical requirements by working with the Business Analysts and/or business users. Assist in developing prototypes or proof of concept builds. Education Experience: Bachelors degree required. At least 5 years experience working in system integrations with at least 3 years working specifically with Boomi. Independent contributor with an excellent work ethic who would hold themselves accountable to effectively collaborate with other team members in delivering quality solutions. Deep understanding of data models and integration technologies like SOAP, REST, (S)FTP, HTTP(S), JSON, and XML. Exceptional integration architecture, design, and documentation skills. Knowledge of Java, JavaScript, SQL, and AWS preferred. Extensive experience in API management, Alert framework, Exception handling, Connectors, and Listeners. Working experience on Boomi Connectors including Disk, FTP, Mail, Database, Salesforce, AtomQueue, NetSuite, Workday, Amazon S3 REST, Web Services Listener, and HTTP Client. Experience in building and supporting exception handling framework in Boomi. The ability to express oneself effectively within a group and one-to-one conversations. The ability to convey information clearly and effectively through both formal and informal documents. Salesforce, Netsuite, or other CRM knowledge would be a huge advantage. Experience with monitoring tools like Grafana, Splunk, etc. is preferred. ModMed in India Benefit Highlights: High growth, collaborative, transparent, fun, and award-winning culture Comprehensive benefits package including medical for you, your family, and your dependent parents The company supported community engagement opportunities along with a paid Voluntary Time Off day to use for volunteering in your community of interest Global presence, and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability Company-sponsored Employee Resource Groups that provide engaged and supportive communities within ModMed

The ideal candidate for this position in Bangalore should hold a B.E./B.Tech. in EC with 4 to 10 years of experience. You will be required to possess good knowledge of testing, troubleshooting, and debugging complex PCBAs and electronics sub systems, along with FPGAs, processors, DDRs, and ADCs. Your role will involve analyzing and creating customized test procedures for FPGA, Processor, and ADC boards and subsystems. It is essential to have familiarity with testing equipment such as oscilloscopes, spectrum analyzers, function generators, and power meters. You must also showcase good problem-solving skills, the ability to think out of the box, and expertise in handling test instruments. As part of the responsibilities, you will handle complete Qualification and ESS tests in collaboration with engineering and customer teams. You should create quality-check procedures to ensure the peak performance of products. This role requires interaction with customers for queries and status updates, thus necessitating good communication skills. Furthermore, being a team player and having the ability to train your team will be crucial. A keen eye for detail, in-depth knowledge of engineering and product design, and the capacity to think innovatively are highly valued attributes for this position.,

Roles and Responsibilities Bridging the gaps b/w core infra, security, QA and development team. Owning the end-to-end Availability, Performance, and Capacity of applications and their infrastructure and creating/maintaining the respective observability with Prometheus/New Relic/ELK/Loki. Provide 24X7 infra & app support, build processes and document tribal knowledge around the same time. Mentor and train L1 engineers and continually improve the app and infra-support processes. Managing application deployment & GKE platforms - automate and improve development and release processes. Creating, managing and maintaining data stores & data platform infra using IaC. Owning and onboarding new applications with the production readiness review process. Managing the SLO/Error Budgets/Alerts and performing root cause analysis for production errors. Working with Core Infra, Dev and Product teams to define SLO/Error Budgets/Alerts. Working with the Dev team to have an in-depth understanding of the application architecture and its bottlenecks. Identifying observability gaps in application & infrastructure and working with stakeholders to fix them. Managing outages and doing detailed RCA with developers and identifying ways to avoid that situation. Automate toil and repetitive work. Experience & Skills 3+ Years of experience in managing high traffic, large-scale microservices and infrastructure with excellent troubleshooting skills. Experience in troubleshooting, managing and deploying containerized environments using Docker/containers, Kubernetes is a must. Must be proficient with the helm with experience in service mesh like Istio or Linkerd . Must be very hands-on in managing and troubleshooting the Kubernetes environment. Extensive experience with Linux administration and a good understanding of the various Linux kernel subsystems (memory, storage, network etc). Extensive experience in DNS, TCP/IP, UDP, GRPC, Routing and Load Balancing. Expertise in GitOps, Infrastructure as a Code tool such as Terraform etc.. and Configuration Management Tools such as Chef, Puppet, Saltstack, and Ansible. Expertise in Google Cloud (GCP) and/or other relevant Cloud Infrastructure solutions like AWS or Azure. Experience in building the CI/CD pipelines with tools such as Jenkins, GitLab, Spinnaker, Argo etc. Experience with multiple data stores is a plus (Kafka, RabbitMQ, Redis, Elasticsearch). Must be good in setting up Observability stack using open source tools like Prometheus, Thanos, Grafana, Loki, Open telemetry etc. Must be good in any of the DevOps scripting languages - python or Go. A collaborative spirit with the ability to work across disciplines to influence, learn and deliver. A deep understanding of computer science, software development, and networking principles.

DAZN Group is looking for Streaming Support Engineer Team Leader to join our dynamic team and embark on a rewarding career journey Lead a team supporting streaming and VOD services Manage troubleshooting and performance optimization Ensure uptime and service reliability Coordinate with stakeholders for technical improvements

Job description . Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities,personal experiencesand belief systems the ones thatcompriseus as individuals, shape who we are and make us unique.We believe your personal interests, identities, and desire to learn are part of your success here.Learn moreabout our diversity, equity, and inclusion efforts and the networks ZS supports toassistourZSersin cultivating community spaces, obtaining the resources they need to thrive, and sharing the ERP Engineer What youll do: Providing application support for SAP FICO module including troubleshooting and resolving production support issues & requests within targeted SLA Accountable for issue resolution on production support tickets and service requests assigned to the support team. Ensure that tickets are properly responded to, fixed, tested, and follow up promptly for closure according to defined SLA s Work closely with cross functional teams to ensure production support issues and requests are addressed timely Configure and maintain SAP FICO modules (and or other modules as the part of integration) to meet business requirements, including integration points with other SAP modules and/or other peripheral system applications Collaborate with business teams globally to gain a deep understanding of business processes and provide system support to fix, develop, and test system solutions to address business requirements. Work with vendor development team and partner on solutioning. Build relationship with client stakeholders and lead presentations related to project deliverables, design brainstorming / discussion, status updates, innovation/ improvements, etc. Collaborate with other ZS internal expertise teams - Finance, IT, HR, etc. to ensure best in class technology solution. Outlook for continuous improvement and innovation. Provide regular updates to team lead and ensure the communication is up to the mark. What youll bring: Bachelors/Masters degree with specialization in Computer Science, MIS, IT or another computer related disciplines. Minimum SAP FI/CO experience range 1 to 3 years. Must have worked in SAP support role. SAP Functional configuration expertise in General Ledger (FI- GL), Controlling (CO), Accounts Receivable (AR), Accounts Payable (AP), Asset Accounting (AA), Banking. Should have worked on Custom developments (WRICEF objects) SAP FICO Certification/work in SAP Project Systems is an added advantage. Flexibility to work on Multiple projects Experience on tools like JIRA/ ServiceNow etc. is an added advantage Ability to organize and co-ordinate diverse groups in complex situations Strong oral and written communication skills, ZS is a global firm; fluency in English is required. Perks & Benefits: Considering applying To Complete Your Application: Candidates mustpossesswork authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), isrequired to be considered. Role: ERP Developer Industry Type: Management Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Application support ERP Production support MIS Financial planning Management consulting Issue resolution Troubleshooting Continuous improvement

Roles and Responsibilities Network Support & Server Support Hardware Knowledge System Trouble Shooting Knowledge about all internal applications & router configuration Network Troubleshoot with LAN Environment Desired Candidate Profile - B. Sc IT/BCA/B.Tech. & We may consider Polytechnic 3 year's diploma holders also - Hardware & Software Knowledge - Only Male Candidates - Below 35 years Perks and Benefits Salary + Incentive + TA + Bonus

As a PLC Panel Design and Wiring Specialist, your primary responsibility will involve troubleshooting and ensuring the smooth operation of an Electroplating Plant's automatic work processes. You will be in charge of plant maintenance, particularly focusing on Anode Panel Wiring for rectifier operations. Your expertise in maintaining electrical equipment, specifically Fuji equipment, will be essential in this role. Additionally, you will be responsible for handling various equipment such as Chillers, Air Blowers, Scrubbers, Hot Water Generators, Compressors, and ASUs. Your knowledge of transporters and rectifiers will be crucial in maintaining the functionality of these systems. It is imperative that you are proficient in computer operations to effectively carry out your duties. Daily check-ups and inspections will also be part of your routine tasks to ensure the efficiency and safety of the plant's operations. If you are seeking a challenging role that combines technical expertise, maintenance skills, and a proactive approach to problem-solving, this position offers a dynamic and rewarding opportunity in the field of PLC panel design and wiring within an Electroplating Plant environment.,

As a Mechanical Maintenance Engineer, you will be responsible for maintaining and servicing various types of press machines, specifically Hydraulic Press Machines. You should have a minimum of 4 years of experience in maintenance tools, with a strong background in Press tool maintenance. Candidates with experience in handling Hydralic Presses such as DONGJIN, SORES, and KUKIL are highly preferred. Your role will involve troubleshooting and repairing both mechanical and hydraulic presses to ensure optimal functionality. The job is based in Ambattur and is a full-time, permanent position. The salary offered will be based on your previous salary. If you have the required experience and skills in press machine maintenance, we encourage you to apply immediately. Please note that the work schedule is in day shift, and candidates with at least 1 year of total work experience will be preferred. If you meet the above requirements and are passionate about mechanical maintenance in the press tool industry, we look forward to receiving your application.,

As a community engagement and mobilization specialist for the Digital Transformation Vehicle (DTV) project, you will play a vital role in increasing visibility and enrollment. Your responsibilities will include planning and executing outreach activities, meeting project goals, conducting training sessions, ensuring certification, and completion. Building strong relationships with internal and external partners will be a key aspect of your role. You will be responsible for implementing and reviewing processes to maintain high-quality standards for the Digibus, students, and team members. This will involve creating methodologies, metric-based requirements, dynamics re-engineering, and continuously reviewing and taking corrective actions. Identifying case studies, success stories, and executing promotional activities will also be part of your duties. Monthly and quarterly reporting will be essential to track progress and measure success. Your ability to manage the Digibus, with a focus on sales and marketing orientation, asset utilization, administration, and delivery management, will be crucial. Troubleshooting technical issues while the bus is in operation and ensuring day-to-day transactions and reporting are completed accurately are also part of the role. Connecting with local schools, colleges, NGOs, and other organizations for enrollment opportunities is a key responsibility. You will also be involved in coordinating with the head office for functional follow-ups, ensuring smooth operations at the center, and resolving any operational issues that may arise. This is a full-time position with a day shift schedule, requiring at least 2 years of experience in NGO work, 2 years in center management, and 1 year in training. The work location is in person, providing a hands-on and engaging environment for your contributions to the DTV project.,

7+years of experience in development using ASP.NET, C#, J Query, JavaScript, JSON, HTML, CSS , Restful APIs and Strong in SQL queries. should have Experience in team handling & good communication skills contact:6383838110 Mail:jobs.istarbs@gmail.com

The team you will be a part of is responsible for platform and software validation for the entire product portfolio, automation framework development, developing and delivering customer documentation and training solutions, ensuring compliance with technical certifications, and providing Level 3 technical assistance for customer escalations. You will work closely with PLM, HW and SW architects, sales, and customer account teams to innovate and develop network deployment strategies for a variety of networking products and software solutions. This role offers you the opportunity to validate, demonstrate, and influence new technologies to shape future optical, routing, fiber broadband, and wireless networks. As a Senior Engineer in Bangalore with 5 to 10 years of experience and an educational background in BE/B. Tech/M. Tech (ECE/Wireless/Mobile/CS) or equivalent, your responsibilities will include: - Interacting with Tejas Support team to provide assistance on reported issues. - Debugging, analyzing, and reproducing field issues in Tejas lab with customer database, and coordinating with product verification (PV)/SW team. - Tracking field bugs/enhancements with PLM (Product Line Managers). - Mentoring team members and providing regular training to field teams. - Ensuring response and resolution timelines are met for field issues as per committed SLA to customers. - Participating in field scenario test cases with PV team. - Implementing automation based on requirements. Skills required for this role include: - Deep working knowledge of Wireless standards. - Extensive hands-on experience in LTE/VoLTE/5G integration, deployment, and troubleshooting. - Strong exposure to improving 4G/5G KPI. - Good debugging skills and eNB/RRH L1/L2/L3 log analysis skills. - Proficiency with TM500 and E500 tools. - Passion for achieving excellence in process, product quality, and reliability. - Detail-oriented with excellent communication skills. - Knowledge of RF planning and optimization. - Understanding of TX Media connectivity, RAN, and Core Architecture. - Proficiency in Linux. If you are someone who is passionate about wireless technologies, troubleshooting field issues, mentoring team members, and ensuring customer satisfaction through timely issue resolution, this role offers you the opportunity to make a significant impact in the field of networking products and software solutions.,

We are seeking a skilled and motivated Maintenance Engineer to join our team in India. The ideal candidate will have a strong background in maintenance engineering with a focus on optimizing equipment performance and reliability. Responsibilities Conduct regular maintenance checks on equipment and machinery to ensure optimal performance. Identify and troubleshoot mechanical and electrical issues in a timely manner. Maintain accurate records of maintenance activities and repairs performed. Collaborate with other engineering teams to improve maintenance processes and reduce downtime. Implement preventive maintenance programs to extend the life of equipment and reduce repair costs. Ensure compliance with safety regulations and company policies during maintenance activities. SKILLS AND QUALIFICATIONS Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. 2-7 years of experience in maintenance engineering or a similar role. Strong understanding of mechanical and electrical systems. Proficiency in using maintenance management software and tools. Knowledge of safety standards and regulations related to maintenance work. Excellent problem-solving skills and attention to detail. Ability to work independently as well as part of a team. Strong communication and interpersonal skills.

As a Manufacturing Engineering Technician at our company, you will play a crucial role in the installation, qualification, and troubleshooting of systems to ensure smooth manufacturing operations. Your primary focus will be on material handling and automation equipment, with potential cross-training in other process tools. Your responsibilities will involve identifying and implementing system improvements to enhance throughput, yield, and product performance. To qualify for this position, you must have a High School Diploma or equivalent, along with one of the following criteria: - Associates degree in a technical discipline - Two or more years of machine or mechanic experience - One year of technical experience at First Solar - Six months of experience as a Temporary Manufacturing Engineering Technician at First Solar You should possess a safety-first mindset, along with a good understanding of electrical, electronic, automation, and mechanical systems. Being self-directed and able to work with minimal supervision is essential, as well as having strong written and oral communication skills in English. Your ability to troubleshoot and solve manufacturing line problems, handle administrative tasks, and work with AGV/Robotic/Automation/Material handling systems will be key to your success in this role. Your essential responsibilities will include solving production, equipment, and process issues, implementing improvements, analyzing data, maintaining process control, and providing training to production associates. You will also be responsible for developing and updating documentation, interfacing with internal associates and suppliers, and ensuring compliance with safety procedures and standards. In this role, you will need to be physically capable of standing, walking, and occasionally climbing stairs for up to 12 hours per day. You should also be able to lift, push, or pull objects weighing up to 50 pounds, with frequent lifting of up to 27 pounds. Maintaining good vision, using personal protective equipment, and complying with safety standards are essential requirements for this position. If you meet the education and experience requirements outlined in this job description and are ready to excel in fulfilling the responsibilities of this role, we encourage you to apply. Please note that successful candidates will undergo a background check, pre-employment drug screen, and any other tests required for the position.,

You will be part of the MAES Business Unit within the Circuitry Solutions Commercial Division at MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE: ESI). With a rich legacy of over a century, we are dedicated to transforming the electronics industry by setting new benchmarks for excellence, reliability, and sustainability in electronic materials. Your role will involve providing routine technical service and troubleshooting for business requirements in the Huangshi area. This includes onsite technical service for customers, solving product application problems, monitoring customers" production line performance, offering technical support for new line setup and process operation, providing product training, supporting sample building for new opportunities, monitoring chemical consumption for margin improvement, offering logistic support, and collecting relevant customer, industry, and competition information. To excel in this role, you should have high troubleshooting capability, professional industry knowledge, and relevant experience. Ideally, you should possess one to two years of related experience and/or training, or an equivalent combination of education and experience. If you believe you have the necessary knowledge and experience, we encourage you to apply even if you do not meet all the requirements listed. Key competencies for this role include good communication skills, strong interpersonal skills, and the ability to work effectively in a collaborative environment. As a member of the MAES Team, you will have access to opportunities for career growth, competitive compensation (including a base salary and performance-related bonus plan), and benefits packages such as health insurance, commercial insurance, paid time off, and holidays. You will work in an innovative environment as part of a dynamic and collaborative team that promotes teamwork, continuous improvement, and cross-functional partnerships to achieve our mission. Element Solutions Inc is an Equal Opportunity Employer committed to creating a diverse and inclusive workplace.,

The responsibilities and duties of the role include: - Performing software installation, operating system installation, computer hardware installation and maintenance, as well as network installation and maintenance - Ensuring periodical backup procedures are carried out - Conducting troubleshooting activities and providing technical support to customers The qualifications and skills required for the position are: - Maximum of 1 year of experience in hardware-related tasks - Possession of a two-wheeler and a valid license for it - Willingness to travel and interact with people - Graduation with technical skills This is a full-time, permanent job opportunity with benefits such as cell phone reimbursement, leave encashment, and paid time off. The working shift is during the day from Monday to Friday. The job location is in Ernakulam, Kerala, and candidates must be willing to reliably commute or plan to relocate before the start date. A Bachelor's degree is required for this position. The necessary experience includes 2 years in software installation and 1 year in hardware installation. The role involves 100% travel, and work is expected to be conducted in person. The application deadline is 25/07/2025, and the expected start date is 01/08/2025.,

You should have a minimum of 14 to 18 years of experience in the Beverage & food industry with an IIP background. As part of this role, you will support cross-functional teams by suggesting new design opportunities and studying innovations in the packaging and labeling industry. Your responsibilities will also include leading the design and development of end-to-end packaging solutions for products based on brand objectives and business briefs. In this position, you will be expected to consistently innovate in providing packaging solutions with a focus on optimizing cost and meeting business needs. You will closely work on packaging across the entire product range to identify opportunities for optimization based on evolving market and business needs. Additionally, you will lead and execute packaging initiatives with cross-functional team members, factories, and vendors. Your role will involve conducting travel tests to assess the transit performance of new packaging and establishing the machinability of packaging materials through packing line trials. You will be required to create detailed documentation on packaging material specifications for both new and existing products. Additionally, you will need to support factories by developing testing SOPs for incoming raw materials and defining acceptance rejection criteria for each packaging material. As part of this position, you will validate the technical competency of vendors in terms of machinery, quality, infrastructure, capacity, and processes. You will also provide assistance in troubleshooting activities related to packaging materials and machines. Moreover, you will offer support on export packaging and customize packaging designs for special trade channels as per their requirements. Furthermore, you will be responsible for providing technical solutions on design to enhance aesthetics. If you are interested in this opportunity, please share your CV with rupali.gavli@parleagro.com.,

A Junior SAP ABAP Developer is an entry-level position focused on developing and maintaining applications within the SAP environment using the ABAP (Advanced Business Application Programming) language. This role offers opportunities to work closely with senior developers and gain hands-on experience in SAP development. Key Responsibilities: Development and Coding : Assist in designing, developing, and implementing ABAP programs, reports, and enhancements based on business requirements. System Maintenance : Support existing SAP applications by troubleshooting issues, debugging code, and implementing necessary enhancements to improve functionality and performance. Collaboration : Work closely with cross-functional teams, including functional analysts and senior developers, to gather requirements and translate them into technical specifications. Documentation : Maintain thorough documentation of development processes, coding standards, and system configurations to ensure clarity and facilitate future enhancements. Qualifications : Educational Background : A bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field is typically required. Technical Skills : knowledge of ABAP programming language and familiarity with SAP development tools. Understanding of relational databases and SQL is beneficial. Analytical Skills : Strong problem-solving abilities with a keen attention to detail.Himalayas Communication Skills : Effective verbal and written communication skills to interact with team members and stakeholders. Team Orientation : Ability to work collaboratively in a team environment, demonstrating a willingness to learn and adapt. This role is ideal for individuals seeking to build a career in SAP development, offering a supportive environment to develop technical expertise and contribute to impactful projects.

THE ROLE: ?? We are looking for a dynamic, energetic Software Systems Design Engineer to join our growing team. As a key contributor to the success of AMD's products, you will be part of a leading team to drive and improve AMD's abilities to deliver the highest quality, industry-leading technologies to market. The Software Systems Design Engineering team fosters and encourages continuous technical innovation toshowcasesuccesses as well asfacilitatecontinuous career development.??? THE PERSON: ?? As a Software Systems Design Engineer, you will deliver our next generation of products in the computer graphics industry 3D Gaming, Display Technologies, Compute, Virtual Reality, etc. In this high visibility position, your systems engineeringexpertisewill be necessary to define products, develop solutions, assess root causes, and produce solution resolutions.?As a senior member of theteam,takinginitiativeinmentoringtoachievethe team's goalof on time delivery is expected.? KEY RESPONSIBILITIES: ?? Drivetechnical innovation to improve AMD's capabilities across product development and validation, including software tools and script development, technical and procedural methodology enhancement, and various internal and cross-functional initiatives.?? Convertfeature specifications into test cases (manual and automated) that will cover several types of testing - boundary, negative, functional, etc.? Workwith multiple teams and tracking test execution to make sure all features are validated and optimized on time. ? Workclosely with supporting technical teams to validate new software features and new OS (Operating System) introduction.? Leadcollaborative approaches with multiple teams.? Mentorothers to achieve integrated projects.? PREFERRED EXPERIENCE: ?? Excellent Programming skills in C++. Experience in developing profiling tools is a plus. Debug techniques and methodologies. ? Good knowledge and hands on experience in PC (Personal Computer)configurations (both Software and Hardware) with methods of Troubleshooting. Proven work on Windows and Linux operating systems.? Knowledge of system architecture, technical debug, and validation strategies. ? Detailed oriented; ability to multitask through planning/organizing.? Excellent Communication and Presentation skills.? ACADEMIC CREDENTIALS: ?? Bachelors or master's degree in electrical or computer engineering. ? Master's degree preferred.?

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals & Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals & Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Job description 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage : Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process