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0.0 - 2.0 years
1 - 2 Lacs
Guwahati, Kolkata, Darjeeling
Work from Office
We are looking for an enthusiastic and responsible Tour Manager to oversee and manage travel programs in Guwahati, Kolkata, and Darjeeling. The ideal candidate will ensure seamless execution of tours, coordinate with various stakeholders, and deliver memorable experiences for our travelers. This is a great opportunity for fresh graduates or those starting their career in the travel and tourism industry. Key Responsibilities: Coordinate with hotels, transport providers, and local guides to ensure smooth tour operations Manage logistical aspects of the tour including scheduling, permissions, and on-ground coordination Address unexpected situations and emergencies in a professional manner, prioritizing company interests Ensure that travelers receive a high-quality experience throughout the trip Handle traveler inquiries, provide accurate information about destinations and tour details Communicate and coordinate with customers before and during the tour Obtain necessary permits and documentation required for the tour Liaise with drivers for timely pick-up and drop-off arrangements Provide real-time support and resolve any issues during the journey Required Skills: Excellent coordination and organizational abilities Strong communication and interpersonal skills Ability to handle pressure and think on your feet Customer-focused approach with attention to detail Familiarity with local travel logistics is a plus Proactive and solution-oriented mindset Note: Candidates must be open to traveling and staying on location as per tour schedules.
Posted 2 days ago
5.0 - 12.0 years
22 - 25 Lacs
Delhi, India
On-site
Jo title: SAP Travel Management Location: Any Wipro Location/ Hybrid Duration: Long term C2H Job Description: Must Have/Good to have Configuration of Travel Management Must Have Define Employee grouping Good to Have Define Trip activity Good to Have Define Expenses type Good to Have Define wage types Must to Have Assign wage types to Expenses Must to Have Posting to FI Must to Have
Posted 3 weeks ago
1 - 6 years
2 - 5 Lacs
Gurugram
Work from Office
About the Role: As a Pilgrimage Travel Consultant for EasyDarshan by EaseMyTrip , you will play a vital role in helping customers plan spiritually enriching journeys to India's most revered pilgrimage sites. This role demands a deep understanding of Indian religious culture, excellent interpersonal skills, and a passion for creating seamless travel experiences. You will be responsible for promoting and customizing pilgrimage packages, addressing customer needs, and ensuring a memorable and hassle-free travel experience for individuals and groups alike. Key Responsibilities Customer Engagement: Actively interact with potential customers through phone, email, or face-to-face to understand their pilgrimage plans, preferences, and spiritual goals. Package Presentation: Clearly explain EasyDarshans curated pilgrimage packages, showcasing key highlights, spiritual significance, and travel benefits. Travel Consultation: Provide comprehensive details about destinations, itineraries, accommodations, transport options, temple darshan arrangements, and rituals involved. Customization & Personalization: Tailor travel packages to suit individual or group needs, including elderly-friendly options, multilingual guides, or special pooja arrangements. Query & Issue Resolution: Address all customer inquiries, resolve concerns efficiently, and ensure a smooth pre-and post-booking experience. Sales Achievement: Meet and exceed monthly sales targets by converting leads into bookings and delivering outstanding consultation service. Relationship Building: Foster long-term relationships with customers to encourage repeat bookings and referrals, especially among family and religious groups. Market & Product Awareness: Stay informed about trending pilgrimage destinations, religious events, and new EasyDarshan offerings. Operational Coordination: Work with internal operations teams to ensure seamless travel arrangements, including transport, accommodation, and local coordination. Marketing & Feedback Loop: Participate in travel fairs, religious exhibitions, and local promotions. Share customer feedback to improve packages and marketing strategy. Preferred Candidate Profile Cultural Knowledge: Strong understanding of Indian religious traditions, rituals, and popular pilgrimage circuits (e.g., Char Dham, Jyotirlingas, Shaktipeeths, Tirupati, Vaishno Devi). Communication Skills: Fluent in Hindi and English. Knowledge of regional languages such as Telugu, Kannada, Marathi, Tamil is highly preferred. Customer-Centric Attitude: Passionate about delivering exceptional service, with empathy toward the spiritual and physical needs of pilgrims. Sales Acumen: Ability to identify customer needs and confidently present travel solutions that match their expectations. Interpersonal Skills: Friendly, approachable, and persuasive in guiding customers through their pilgrimage planning journey. Tech Familiarity: Comfortable using CRM tools, travel booking systems, and basic MS Office applications. Flexibility & Responsibility: Willing to work on rotational shifts or weekends when needed and able to manage multiple inquiries and bookings efficiently. Travel Enthusiasm: Prior experience or personal interest in visiting pilgrimage destinations is an added advantage. Experience: 1 to 6 years in a sales or customer service role in the travel or hospitality sector, preferably related to religious tourism. Educational Qualification: Graduate in any discipline, preferably in Travel, Hospitality, Tourism, or Religious Studies.
Posted 1 month ago
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