About Nap ChiefNap Chief is a premium kids' lifestyle brand focused on creating lasting family memories through fashion-forward designs. As we continue to scale, we seek a highly organized and proactive Executive Assistant (EA) to support our leadership team.Role SummaryThe EA will work directly with the founder, acting as the right hand to manage schedules, ensure task execution across teams, and streamline business and personal responsibilities. The ideal candidate must be exceptional at follow-ups, highly detail-oriented, and able to ensure smooth operations across departments such as Marketing, Social Media, Customer Support, and HR.Key Responsibilities1. Follow-ups & Execution Across DepartmentsTrack key deliverables and ensure completion across teams (Marketing, Growth, Social Media, Customer Support, HR, etc.).Follow up rigorously with department heads to ensure deadlines are met.Maintain a Delegation & Follow-up Sheet to track progress and bottlenecks.Handle escalations and keep the founder informed.2. Calendar & Task ManagementManage and organize the founders schedule, meetings, and daily priorities.Ensure all commitments, appointments, and follow-ups are met on time.Act as a gatekeeper, prioritizing urgent matters and filtering non-essential tasks.3. Communication & ReportingServe as a liaison between the founder and different teams.Draft and manage emails, reports, presentations, and meeting notes.Consolidate updates from various departments and provide structured summaries.Organize weekly/monthly review meetings with clear agendas and action points.4. Research & Strategy SupportConduct research on business expansion, competitor analysis, and market trends.Prepare briefing materials, reports, and executive summaries for decision-making.Assist in drafting strategy documents and presentations.5. Office Administration & Personal AssistanceOversee office coordination and support operational tasks.Arrange travel bookings, appointments, and vendor management.Handle personal tasks such as scheduling, household coordination, and other administrative support.Key Skills & RequirementsOutstanding Follow-up Skills This is the most critical skill.Proficiency in MS Office Strong skills in Excel, Word, and Google Suite. Experience with tools like Asana, Notion, or Trello is a plus.Strong Communication Skills – Excellent written and verbal English.Highly Organized & Detail-Oriented – Ability to manage multiple priorities effectively.Tech-Savvy – Quick learner with good online research skills.Problem-Solving Mindset – Ability to take charge and resolve challenges proactively.Trustworthy & Reliable – Capable of handling confidential information with discretion.Preferred Candidate ProfileExperience: 3-5 years as an EA, PA, or Office Coordinator, preferably in a fast-paced startup or e-commerce environment.Background in E-commerce or Digital-first Businesses is a plus.Highly proactive, self-motivated, and comfortable managing multiple stakeholders.Ability to work independently and take ownership of responsibilities.