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0.0 - 5.0 years
0 - 2 Lacs
Kolkata
Work from Office
SUMMARY Looking Both Fresher/Exp candidates ready to work in A VOICE Process in Leading KOLKATA MNC. Excellent Communication Skills. WORK FROM OFFICE. Salary up to 5lpa for EXP(more than 1 year) Freshers Salary : 3.6 LPA CTC. NOTE: Only Kolkata location candidates can apply. Requirements Requirements. * Any Undergraduate / Graduate fresher and exp with excellent English communication can apply * Should have excellent communication (read/write/speak) * Should be smart and have convincing skills * Doing outbound calls and providing information * Selling products and promos * Helping customer * Comfortable to work in rotational shift Benefits Benefits. PF+ESIC+HEALTH INSURANCE+ GREAT MNC CULTURE+ LUXURIOUS OFFICFE+ CABS + IJP.
Posted 1 week ago
7.0 - 12.0 years
20 - 30 Lacs
Hyderabad, Bengaluru
Hybrid
Required Technical Expertise Appropriate knowledge on Salesforce standard objects Leads, Account, Contacts, Opportunity, Products, Lead process, Sales process, is required. Hands-on experience in Salesforce Experience Cloud, Sales Cloud and Lightning. Hands experience with Salesforce development, administration, system integrations, Lightning Design System, and bug fixes. Experience in configuration, integration, APIs creation, testing and deployment of Salesforce.com functionality. Eloquent verbal and written communication skills. Familiar with Agile framework. Role and Responsibilities Assists clients in the design, process development, functional implementation, integration of Salesforce CRM Applications. Adequate knowledge on salesforce best practices, coding standards, deployment, Apex, LWC, salesforce integration, security implementations. Awareness on classic to lightning migration challenges. Adaptive to change technology/role in relevance with company directives. Knowledge on integration with salesforce and other legacy systems using REST / SOAP and Bulk APIs. Illustrate strong knowledge of enterprise issues related to IT architecture. Involve in business discussions and scrupulously share your technical expertise when and where needed. Understanding clients business challenges and offering solution to address using salesforce.com platform/ offerings. Keen understanding on software life cycle development. Handful experience on integration and deployment tools like Copado, Ant. Provide experience in designing workflow rules to implement business processes. Being familiar with executing system and user acceptance testing, user adoption, managing change and training methods. The ability to support Technical Consultants and leads in building solutions and providing technical mentoring and guidance. Thorough understanding on the Life Cycle of Development including Deployment/Packaging effectively using Metadata API, Change Set and Ant. Effectiveness to run business user design and user experience sessions. Demonstrable experience in Agile, Scrum and Waterfall methods for Software Development Life Cycle (SDLC). Must have: Good to have: Applicant should have Salesforce Certified Developer 1 (PD1), Administrator (ADM201) etc. MuleSoft experience (Good to have) Prior experience with CRM platforms. Adequate experience with apex, LWC, integrations is preferred.
Posted 1 week ago
11.0 - 15.0 years
35 - 45 Lacs
Noida
Hybrid
As part of the Salesforce COE team, candidate will be responsible to support various Salesforce activities which includes enhancing, maintaining and supporting various Salesforce Instances used by Bureau Veritas business units across globe. Key Qualities : Enthusiasm in customer and internal interactions Excellent written and verbal communication skills Excitement while troubleshooting customer problems Willingness to help customers become more knowledgeable Ability to triage high profile and/or urgent customer issues Works well with other team members and individually with minimal supervision Key Responsibilities: Translate functional requirements into technical requirements. Design and build high-performance, reusable, and reliable Apex code with best practices. Ensure the best possible quality of the application. Support the Salesforce COE Support & Development team to implement a tailored and scalable Salesforce solution. Take ownership of project work and developing client relationships (Should be a confident self-starter). Identify bugs and align with requirements during debugging. Good problem-solving skills and ability to give optimal solutions. Serve as mentor to less-experienced team members. Test bug fixes to make sure they work as per requirements, then deploy them to production. Good problem-solving skills and ability to give optimal solutions. Serve as mentor to less-experienced developers. Both process and technically oriented, understanding business implications of technical choices. Development and implementation of programming interfaces and custom integrations from a variety of different app-exchange modules within the Salesforce.com. Produce Requirements and associated Design Documents for assigned application features/enhancements, as well as necessary production support materials. Skills: Salesforce Functional & Technical knowledge with over 7 + Years of relevant experience in Salesforce. Experience in implementing and running data governance initiatives is necessary. Apex code development. Should have worked with an editor such as Visual Source Code , MavensMate or Eclipse for force.com Salesforce certifications ADM 201 (required), Salesforce PD 1 (required) , Salesforce PD 2 (desired) ,Sales & Service Cloud Consultant (desired). • Experience in Salesforce administration, Data Migration, Integration (Supporting / debugging existing) Integration. • Excellent Communication (Written & Verbal) Skills. • Experience in mentoring the Development team and provide solution to business problems / Platform limitations. • Ability to communicate with customers and provide consultation on Salesforce solutions. • Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements. • Should have good working knowledge of CI/CD/SFDX. • Exposure to Big Objects / LDV is big plus. • Worked on Salesforce Lightning for 3 – 4 projects and good understanding on design principles. • Experience with the development and integration of Salesforce with other enterprise systems (Both on Premise and Cloud based systems). • Good working knowledge of design patterns and should guide team to implement best practices. • Deep understanding of Visualforce, SFDC APEX, Lightning Components, Package Development, SQL/SOQL, XML, HTML, Eclipse, Java, Javascript, SOAP and REST techniques. • Worked on Salesforce Lightning for 3 – 4 projects and good understanding on design principles. • Experience with the development and integration of Salesforce with other enterprise systems (Both on Premise and Cloud based systems). • Programming Languages – APEX, Visual Force, Familiarity with ANT and Eclipse tools for working with the IDE. • Good working knowledge of design patterns and should guide team to implement best practices. • Familiarity with multiple implementation standards and methodologies. • Deep understanding of Visualforce, SFDC APEX, Lightning Components, Package Development, SQL/SOQL, XML, HTML, Eclipse, Java, Javascript, SOAP and REST techniques. • Working Knowledge of FSL (Field Service Lightning), CPQ, Marketing Cloud is big plus. • Understanding of CSS, XLS, repositories (SVN/CVS). • Very strong work ethic with a customer service focus (high intensity).
Posted 1 week ago
2.0 - 8.0 years
0 Lacs
karnataka
On-site
As a Salesforce B2B Commerce Developer, you will be responsible for designing and implementing robust and scalable B2B Commerce solutions customized to meet client requirements. With 4 to 8 years of relevant Salesforce development experience, including a minimum of 2+ years in Salesforce B2B Commerce (CloudCraze), you will utilize your expertise in Salesforce development to enhance and optimize B2B Commerce functionality. Your key responsibilities will include customizing Salesforce B2B Commerce features using metadata and Apex, collaborating with business analysts and client stakeholders on solution design, and conducting unit testing, system testing, and supporting UAT. Troubleshooting technical issues across integrations, data flows, and UI behavior will also be a crucial part of your role. To excel in this position, you must have strong skills in Salesforce technologies such as Apex, Lightning Web Components (LWC), Aura Components / Visualforce, as well as experience with Custom metadata types, triggers, batch classes, and asynchronous processing. Your proficiency in B2B Commerce Cloud (CloudCraze) and web development within Salesforce, including HTML, JavaScript, and CSS, will be essential for implementing and configuring Salesforce B2B Commerce features. Additionally, you should be familiar with integrations using REST/SOAP APIs, Platform Events, and middleware, and have experience with data migration tools like Salesforce Data Loader and dataloader.io. DevOps & Code Management skills, including Git, Pull Requests, CI/CD tools (e.g., Copado, Jenkins, Azure DevOps), and participation in code reviews and deployment best practices, will also be required. Your soft skills, such as strong written and verbal communication, ability to engage in client-facing discussions, gather requirements, and document solutions, will be valuable in this role. Experience with Agile Scrum teams, Salesforce B2B Commerce Cloud Accreditation, Salesforce Experience Cloud, mentoring junior developers, and performance optimization techniques for Salesforce B2B storefronts are considered good-to-have skills. If you are looking to join a dynamic team where you can contribute to the design, development, and maintenance of Salesforce B2B Commerce solutions while ensuring project delivery timelines are met, this role offers an exciting opportunity for growth and learning.,
Posted 2 weeks ago
2.0 - 7.0 years
5 - 15 Lacs
Noida
Remote
Job Title: EDI Specialist (Oracle R12) Experience: 2-10 years Location: Noida / NCR / Remote Department: IT Employment Type: Full-time Job Summary: We are looking for a highly skilled EDI Specialist with strong expertise in Oracle Applications R12 and advanced PL/SQL development . The ideal candidate will be responsible for the implementation, monitoring, and troubleshooting of EDI transactions that integrate with Oracle R12. You must be proficient in EDI standards (X12, EDIFACT), understand R12 data structures, and be capable of building PL/SQL packages, procedures, and functions to support seamless B2B transactions. Key Responsibilities: Manage and support all EDI transactions (inbound and outbound) with trading partners. Design, develop, and maintain EDI mappings and integrations with Oracle Apps R12. Write efficient and optimized PL/SQL packages, procedures, functions, triggers , and SQL queries to support business logic. Coordinate with trading partners and internal business/IT teams to ensure successful EDI onboarding and processing. Monitor EDI workflows, investigate and resolve failed transactions, and implement corrective actions. Maintain documentation for all EDI processes and technical setups. Ensure data consistency and compliance with business rules and trading partner specifications. Required Skills & Qualifications: B.Tech / MCA or equivalent qualification. 4+ years of hands-on experience in EDI development and support . Strong expertise in Oracle R12 (Order Management, Shipping, Inventory, AR) tables and data flows. Deep knowledge and hands-on experience with PL/SQL (procedures, functions, packages, views, indexes, etc.) . Experience with EDI standards (ANSI X12, EDIFACT) and document types such as 850, 855, 856, 810. Experience working with EDI tools/platforms like SPS Commerce , Sterling Integrator , or BizTalk . Strong SQL skills and understanding of ERP data models. Analytical, detail-oriented, and able to work independently in a fast-paced environment. Excellent communication and documentation skills. Preferred Qualifications: Experience with AS2, SFTP, and VAN-based EDI . Prior experience working in manufacturing or logistics domain. Familiarity with Oracle EBS workflow and concurrent processing. Exposure to EDI testing tools and environments. What We Offer: Exciting projects integrating global trading partners with Oracle ERP. Opportunity to grow and lead in a specialized EDI-Oracle integration space. Competitive compensation and benefits. Remote work flexibility and collaborative culture. Continuous learning and development opportunities.
Posted 2 weeks ago
9.0 - 13.0 years
0 Lacs
pune, maharashtra
On-site
We are looking for an experienced Senior Salesforce Architect to spearhead the design, development, and deployment of scalable and secure Salesforce solutions. As a pivotal member of our technology team, you will play a crucial role in harmonizing Salesforce architecture with business goals, enforcing top-notch practices in system design, and guiding development teams. Your primary focus will involve collaborating closely with stakeholders, product managers, and fellow architects to establish a robust Salesforce ecosystem that aligns with enterprise-grade standards. The ideal candidate should possess a minimum of 9 years of total and relevant experience, with a strong expertise in coding and a current designation as an Architect. In addition, the candidate must have at least 8 years of experience in developing within the Salesforce.com environment, with a minimum of 3 years in a leadership role. Extensive experience in solutioning and designing Salesforce Applications is a must. Key skills required for this role include: - 6+ years of hands-on experience in SFDC Development utilizing Visualforce, Apex classes, Triggers, SOQL, SOSL, Apex Design patterns, among others. - Proficiency in Salesforce Configuration and Administration, including User, Role, Profile, Permission Set, Page Layout, and related aspects. - Substantial programming experience in JavaScript, HTML/CSS, with at least 4 years of hands-on practice. - In-depth knowledge and at least 4 years of experience in Sales Cloud and Service Cloud Implementation, with a solid grasp of Salesforce.com products such as Sales Cloud, Service Cloud, Experience cloud, Health Cloud, and Force.com offerings. - Familiarity with OO languages like Java, C#, with a minimum of 2 years of programming experience. - Applied understanding and experience in Lightning Web Component (LWC) or Lightning Aura Component. - Proficiency in Web Services Integration (SOAP and REST), API, SSO, unit testing frameworks, Salesforce.com's SOQL and SOSL, Web Services, security model, database concepts, and data modeling. - Quick learning ability in a dynamic setting, adept at taking ownership of projects and multitasking in a fast-paced environment. Experience in Solid Java is advantageous. - Knowledge of Selenium, JUnit, or any other testing automation framework is a plus, along with a solid understanding of deployment processes, Jenkins, Ant deploys, SFDX. This is a Full-time role, with Contractual/Temporary or Freelance options available for a contract length of 12 months. Health insurance benefits and the flexibility of working from home are provided. The work schedule is a Day shift, with the work location being in person.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As a Developer at our company, you will be responsible for creating and implementing the technical detailed design (Low-Level Design) of systems for medium to large projects. Your duties will include hands-on development of external-facing web applications, writing Store Procedures, conducting unit testing, and assisting in the deployment of code changes. Your responsibilities will be divided between code development, debugging, analysis, and designing solutions for high-priority and complex systems within projects. Additionally, you will need to provide status updates on your work and review the work of Engineers within the team. In this role, you will have the opportunity to work on challenges such as requirements elicitation, understanding, analysis, and management. You will contribute to project planning, tracking, and reporting by estimating tasks and resources required for module design and testing. Collaboration with tech managers to ensure compliance with Guardian standards on technology, tools, and processes is also a key aspect of the role. You will be involved in the development and support of high-priority and complex systems, ensuring code meets functional specifications, detailed design, maintainability, and efficiency standards. Peer reviews of code, testing, debugging, and documentation will also be part of your responsibilities. To excel in this role, you should have 2-4 years of experience in application analysis, design, and development. Proficiency in C#, Asp.Net MVC, HTML/CSS/Javascript, SQL, OOPS concepts, react, SOAP/REST APIs, Visual Studio, and other relevant technologies is required. Experience with code versioning tools, creating interfaces for communication between applications, and knowledge of application architecture and design patterns will be beneficial. You should possess a strong understanding of OOPS concepts, relational database concepts, and application performance management. Experience in Agile/DevOps models, cloud-related technologies, and microservices development will be advantageous. Additionally, having experience with SQL Server, automated testing, XML, JSON, and continuous integration is desirable. Education requirements for this role include a degree in B.E. Computers, IT, MCA, MSc IT, or Computer Science. This position is available in locations such as Chennai and Gurgaon. If you are a proactive individual with a passion for developing efficient and high-quality applications, we encourage you to apply for this challenging opportunity.,
Posted 2 weeks ago
3.0 - 5.0 years
5 - 9 Lacs
Gurugram
Work from Office
As a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner, maintaining customer satisfaction, and adhering to service level agreements. Roles & Responsibilities: Provide support to customers through various channels such as phone, email, and chat. Resolve customer issues and escalate issues to the appropriate teams when necessary. Maintain accurate records of customer interactions and issues. Familiarity with customer service software like Salesforce Service Cloud, Zendesk, and Freshdesk. Technical Skills Skills Requirements: Strong customer service skills and experience in providing technical support. Proficiency in voice, chat, and email communication channels. Familiarity with ticketing systems such as Zendesk, ServiceNow, or Salesforce. Ability to troubleshoot technical issues and provide effective solutions. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Nice-to-have skills Qualifications Qualifications 3-5 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred
Posted 2 weeks ago
8.0 - 10.0 years
14 - 19 Lacs
Mumbai
Work from Office
Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. Do 1. Responsibilities: Meeting with the IT manager to determine the companys current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. 2. Technical Architect Requirements: Bachelors degree in information technology or computer science. Previous work experience as a technical architect. 3. Managerial experience. In-depth knowledge of enterprise systems, networking modules, and software integration. Knowledge of computer hardware and networking systems. Familiarity with programming languages, operating systems, and Office software. Advanced project management skills. Excellent communication skills. Ability to see big-picture designs from basic specifications. Ability to problem solve complex IT issues. Mandatory Skills: Salesforce Platform Development.: Experience: 8-10 Years.
Posted 2 weeks ago
5.0 - 8.0 years
5 - 9 Lacs
Mumbai
Work from Office
Roles and Responsibility Design, develop, and test high-quality Java applications using best practices. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain large-scale Java-based systems with scalability and performance. Troubleshoot and resolve complex technical issues efficiently. Participate in code reviews and contribute to improving overall code quality. Stay updated with the latest Java technologies and trends to enhance skills. Job Requirements Excellent understanding of object-oriented programming concepts and design patterns. Experience with Java development tools such as Eclipse or NetBeans. Strong problem-solving skills and attention to detail. Ability to work collaboratively in a team environment and communicate effectively. Familiarity with agile development methodologies and version control systems like Git.
Posted 2 weeks ago
5.0 - 10.0 years
5 - 12 Lacs
Chennai
Work from Office
• Good Knowledge in creating stored Procedures in optimized level,Triggers, Packages, Functions, Views, Jobs , Database design and Performance Tuning. • Strong T-SQL Development experience and also exp in SSMS Required Candidate profile Skill Set SQL Server 2014 & above SQL Server Management Studios SQL Profiler SQL Data Tools(BI) Database tuning adviser
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Amritsar
Work from Office
Max Life Insurance Company Limited is looking for Senior Officer to join our dynamic team and embark on a rewarding career journey The Senior Officer plays a crucial role in the organization, responsible for overseeing and executing various tasks and projects to ensure the smooth functioning of operations This role requires strong leadership, analytical skills, and the ability to collaborate effectively with team members and stakeholders Key Responsibilities LeadershipProvide leadership and guidance to team members, fostering a positive work environment Lead by example, demonstrating professionalism, integrity, and dedication to the organization's goals and values Project ManagementManage and coordinate projects from initiation to completion, ensuring adherence to timelines and budget constraints Develop project plans, allocate resources, and monitor progress to achieve project objectives Identify and mitigate risks to project success, implementing appropriate solutions as needed Operational EfficiencyStreamline processes and procedures to improve operational efficiency and effectiveness Identify opportunities for automation or technological enhancements to optimize workflow and productivity Collaborate with cross-functional teams to implement process improvements and best practices Data Analysis and ReportingAnalyze data to identify trends, patterns, and insights relevant to the organization's objectives Generate reports and presentations to communicate findings and recommendations to key stakeholders Utilize data-driven insights to inform decision-making and drive continuous improvement initiatives Stakeholder EngagementBuild and maintain relationships with internal and external stakeholders, including clients, partners, and vendors Collaborate with stakeholders to understand their needs and requirements, ensuring alignment with organizational objectives Effectively communicate project updates, issues, and resolutions to stakeholders, fostering transparency and trust Compliance and Risk ManagementEnsure compliance with relevant laws, regulations, and internal policies and procedures Proactively identify and address potential risks and compliance issues, implementing appropriate controls and safeguards Keep abreast of industry developments and best practices to inform risk management strategies
Posted 2 weeks ago
0.0 - 1.0 years
1 - 5 Lacs
Kolkata
Work from Office
Peetel Solutions Pvt. Ltd. is looking for Trainee Salesforce Developer to join our dynamic team and embark on a rewarding career journey Meeting with project managers to determine CRM needs. Developing customized solutions within the Salesforce platform. Designing, coding, and implementing Salesforce applications. Creating timelines and development goals. Testing the stability and functionality of the application. Troubleshooting and fixing bugs. Writing documents and providing technical training for Salesforce staff. Maintaining the security and integrity of the application software
Posted 2 weeks ago
2.0 - 6.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Hiring for PL SQ DEVELOPER- BANGALORE DDL / DML SQL, PL-SQL Procedures / functions / Triggers Oracle DB Object relational mapping (ORM) Prepare abstract data layer on top of transactional data Integrate / test / debug data flows/ processing with other web services Exposure to front-end tech - JavaScript and HTML5
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Chennai
Work from Office
Voltech Engineers Global is looking for Marketing Executive to join our dynamic team and embark on a rewarding career journey Researching and brainstorming each stage of the project. Delegating assignments to members of the graphics and advertising departments, as needed. Supervising employees' work, providing direction and clarification, as needed. Ensuring adherence to clients' specifications. Coordinating efforts to ensure that campaigns are completed. Adhering to time and financial restrictions. Tracking changes in consumer engagement following the roll-out of each marketing campaign. Compiling reports detailing the effects exerted by each campaign, and sharing these with clients.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Mandatory Skills: Salesforce Service Cloud Experience : 5-8 Years.
Posted 2 weeks ago
7.0 - 12.0 years
30 - 35 Lacs
Mumbai, Pune, Bengaluru
Work from Office
6 yrs Salesforce experience, 3 yrs in CPQ Strong in Salesforce architecture Hands-on with CPQ config, pricing & product rules Exp in quote templates, approvals & renewals Proficient in Lightning, Apex, Visualforce, SOQL
Posted 2 weeks ago
5.0 - 8.0 years
9 - 14 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Cloud App Dev Consulting. Experience: 5-8 Years.
Posted 2 weeks ago
8.0 - 13.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Job Overview: Develops, creates, and modifies general computer applications software or specialized utility programs. Analyzes user needs and develops software solutions. Designs software or customizes software for client use with the aim of optimizing operational efficiency. Modifies existing software to correct errors, allow it to adapt to new hardware, or to improve its performance. Analyzes user needs and software requirements to determine feasibility of design within time and cost constraints. Confers with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces. Stores, retrieves, and manipulates data for analysis of system capabilities and requirements. Designs, develops, and modifies software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design. The responsibilities of this role include Working independently with no supervision. Making decisions that are significant in impact, influencing overall program or project success, finances, and/or the ability to meet objectives; errors are not readily apparent due to the complexity of work process/product or time between decisions and results; errors typically result in significant expenditure of time, resources, and funds to correct. Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents. Having a great degree of influence over key organizational decisions (e.g., is making or directly making key decisions that have substantial impact on the organization). Completing tasks that require multiple steps that can be performed in various orders; tasks require simultaneously executing multiple cognitive abilities and maintaining information in short or long-term memory. Regularly determines what needs to be done and is involved with sharing innovative solutions to achieve broad policies and objectives. Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required. Occasionally participates in strategic planning within own area affecting immediate operations. PRINCIPAL DUTIES AND RESPONSIBILITIES Seeks information within and outside of team to identify and manage overarching technical issues and wide-ranging solutions. Resolves design and technical issues related to technical area of expertise. Serves as a technical expert for technology related to an overall large system. Determines best strategies to solve current and future technical challenges associated with area of expertise. Collaborates with others inside and outside of project team to accomplish project objectives. Solves highly complex technical problems that affect multiple software layers or teams. Makes significant decisions as it pertains to the approach in coding large features or modules. Acts as a tech lead and on major projects to ensure they are driven to completion. Consults with other large project team leaders to determine how best to address a new or unique problem. Analyzes project requirements to determine time and resources required. Reviews and advises on coding efforts to ensure that projects are completed to specification. Works with high-level representatives from other functions (e.g., testing group, product group, customers) to integrate plan for software design of large initiative. Networks with customers and colleagues within and outside of Qualcomm to gain insight, ideas, and connections. Discusses state of software solution, approach, or other information with customers and others outside of Qualcomm. REQUIRED COMPETENCIES (All competencies are required upon entry) Analyzing Complex Information - The ability to collect information from a variety of different sources (e.g., platform level performance, resource constraints, performance dashboards, etc.), and identify fundamental patterns/trends across sets of highly complex data. This includes the ability to gather, integrate, and interpret high level information from multiple sources. Building Trusting Relationships - The ability to build trusting, collaborative relationships and rapport with different types of people and businesses. This includes delivering on commitments and maintaining confidential information, as well as being approachable, showing interest in the other person, and relating well to people regardless of personality or background. Communicating Effectively - The ability to compellingly communicate one's perspectives and ideas to all levels of the organization. This includes the ability to convey complex information in an engaging way, adapt the message, delivery, and point-of-view based on the audience's real-time or anticipated reactions. This also includes active listening, and eliciting questions, participation, and buy-in from the audience. Communication - The ability to convey information clearly and accurately, as well as choosing the most effective method of delivery (e.g., email, phone, face-to-face). This includes using a technically sound communication style both verbally and in writing. Creating the New and Different - The ability to be creative. This includes the ability to produce breakthrough ideas, being a visionary, managing innovation, seeing multiple futures, having broad interests and knowledge, and gaining support in order to translate new ideas into solutions. This also includes the ability to plan and implement unconventional ideas and speculate about alternative futures without all of the data. Dealing with Conflict - The ability to quickly and directly address problems, find common ground, and persevere on tough assignments. This includes having the willingness to be centrally involved in debates and facilitating conflict discussion and resolution. Decision Making - The ability to make quick, accurate decisions. This includes the ability to weigh alternatives and take into account the impact of the decisions on people, equipment, or other resources. Demonstrating Personal Flexibility - The ability to demonstrate resourcefulness and resilience in the face of change, obstacles, and adversity. This includes adapting to competing demands and shifting priorities. This also includes improving adaptability, pursuing new skills and knowledge, and regularly seeking feedback from others. Getting Organized - The ability to be organized, resourceful, and planful. This includes the ability to leverage multiple resources to get things done and lay out tasks in sufficient detail. This also includes the ability to get things done with fewer resources and in less time, work on multiple tasks at once without losing track, and foresee and plan around obstacles. Mentoring and Coaching - The ability to develop, coach, and mentor associates. This includes the ability to provide development experiences and network opportunities, advise, and teach to prepare associates for effective job performance. Software Engineering - Knowledge of the overall process for developing new software. This includes knowledge of the roles and responsibilities of software engineering and other functions, major phases, checkpoints and deliverables. This also includes the ability to identify common issues and considerations for bringing a new product to the marketplace. Software Optimization - Knowledge of techniques and approaches to optimize software for specific hardware platforms. This includes basic practices in software optimization and the interaction between software and the hardware platform. Taking Initiative - The ability to attack work activities with drive and energy, understanding the impact of work on key metrics, and making decisions that are in the company's best interest. This includes not being afraid to initiate action before all the facts are known, and driving value-added work tasks to completion. Technical Troubleshooting - Knowledge of systematic approaches to solving common technical problems (e.g., hardware, software, application, operational). This includes the ability to identify problems and report and escalate problems according to established procedures. This also includes the ability to identify available resources for troubleshooting. Time Management - The ability to quickly prioritize mission-critical from less important or trivial work activities. This includes sensing what the next most useful thing is to work on, and focusing on the critical few tasks that add value while putting aside or delaying the rest. Minimum Qualifications Bachelor's degree in Engineering, Electronics and Communication Engineering, Information Systems, Computer Science/Engineering or related field. 8+ years Software Engineering or related work experience. 4+ years experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications Strong knowledge and hands-on experience with the OS concepts, Linux Device Driver, and other RTOS, Hypervisors, Containers etc Experience with the wireless Modem technologies such as 4G/5G, DSDA, DSRC/CV2X, Antenna & Compensator SW design and Validation. Experience with the Telematics Modules architecture, SW Design and Development and commercialization. Knowledge on the Automotive systems and experience with the SW development according to ASPICE and other agile methodologies. 4+ years experience with Programming Language such as C, C++, Java, Python, etc. 15+ years Software Engineering or related work experience. 5+ years experience working in a large matrixed organization. 3+ years of work experience in a role requiring interaction with executive leadership (e.g., Director/ Sr Director or Vice President level and above). Master's Degree in Engineering, Electronics and Communication Engineering, Information Systems, Computer Science/Engineering or related field. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 7+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience. 4+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 2 weeks ago
12.0 - 17.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Salesforce Platform Development Competency Head" is responsible for leading a Center of Excellence (CoE) focused on developing and maintaining Salesforce solutions within an organization, overseeing the design, implementation, and governance of all Salesforce platform development activities, ensuring adherence to best practices, and acting as the technical authority on the platform, while collaborating closely with business stakeholders to align Salesforce capabilities with strategic goals. Key Responsibilities: Strategic Leadership: Establish and manage the Salesforce CoE vision, strategy, and roadmap, aligning with overall business objectives. Define and enforce Salesforce development standards, best practices, and governance guidelines. Identify opportunities to leverage Salesforce platform capabilities to optimize business processes. Technical Expertise: Deep understanding of Salesforce development tools including Apex, Visualforce, Lightning Web Components, Flows, Process Builder, integration, and data management features. Design and architect complex Salesforce solutions, ensuring scalability, performance, and security. Lead technical design sessions, providing guidance on solution development, integration, and data migration strategies. Team Management: Lead and mentor a team of Salesforce developers, providing technical guidance and career development opportunities. Manage project timelines, resource allocation, and quality assurance processes for Salesforce development initiatives. Collaborate with cross-functional teams including business analysts, project managers, and system administrators to deliver successful Salesforce solutions. Implementation and Maintenance: Oversee the implementation of new Salesforce features, customizations, and integrations. Conduct code reviews, ensure adherence to coding standards, and address technical issues. Monitor Salesforce system performance, identify bottlenecks, and implement optimization strategies. Change Management and Training: Build a strong community of Developers, Dev leads, Tech Leads, Architects. Develop and deliver training programs to educate users on new Salesforce functionalities and best practices. Facilitate user adoption and manage change related to Salesforce updates and upgrades. Required Skills and Experience: 12+ years of Salesforce Platform Development Experience. Proven experience in leading Salesforce development teams, including managing complex projects and delivering high-quality solutions. Expertise in Salesforce development technologies like Apex, Visualforce, Lightning Components, Flows, Integration and data manipulation. Strong understanding of Salesforce platform architecture, security, and data governance best practices. Experience with Salesforce configuration, customization, and integration with external systems. Excellent communication and collaboration skills to effectively work with business stakeholders and technical teams. PD1, PD2, Salesforce JavaScript, Sales and Service cloud certified Ability to work closely with key stakeholders including but not limited to Clients, Leads, Sales and pre-sales, Delivery and Practice teams Open to travel (25%)
Posted 2 weeks ago
8.0 - 11.0 years
18 - 22 Lacs
Bengaluru
Work from Office
The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. TitleTechnical Architect (.NET) Reporting ToManager Working LocationBangalore Primary Responsibilities: Technical Architect will be responsible for the design and refactoring of software components to address architecture concerns related to performance and reliability and reduce the technical debt. Produce technical design for the architecturally significant requirements (ASRs) and non-functional requirements (NFRs); assess that their implementation is matching the design. Requirement : Min 10-year experience in a .NET software development with Min. 3-year experience working as a technical architect in a .NET and SOA/Microservices architecture style software product. Produce technical design (using UML) with focus on application performance, reliability, and resiliency and explain same to the development team. Contributes to the technical and structural evolution of the application by identifying needs, gaps, and new requirements timely. Lead code and design reviews to enforce engineering best practices and technical standards. Makes recommendations to improve operating efficiency and functionality of assigned systems areas. Personal Skills: Excellent problem-solving, communication, negotiation, and interpersonal skills. Ability to balance short-term demands with long-term scalability. Preferred: Strong orientation towards Performance tuning and optimization with Microsoft technologies Experience in Cloud technologies, preferably Azure Education Qualifications : Computer Science and Engineering Background (Full-time BE/MCA or any other equivalent degree)
Posted 2 weeks ago
10.0 - 14.0 years
18 - 22 Lacs
Mumbai, Hyderabad, Bengaluru
Work from Office
Your role Designing and delivering capabilities to fulfill business requirements Hands-on experience in Installing/Upgrading and Setting up CyberArk (EPM, CPM, PSM, PSMP, AIM, PVWA, EPV) to customizing/configuring it for given Policies and procedures Design, architecture, and migration experience on CyberArk Provisioning, creating workflows, custom connectors, policies Integrating various platforms with CyberArk, such as different LDAP providers, Windows servers, UNIX servers, Databases, and networking Devices Creation of automation scripts using PACLI and REST API Experience on customization of CyberArk Platforms Custom PSM Connectors/CPM Plugins (with AutoIT/Shell Scripting) and good knowledge on auto-detection configuration and usage of Discovery Scanning tools Experience on AIM (CP and CCP) CP agents installation/upgradation Experience on CyberArk version upgrade Experience on DR Drill activities Your profile CyberArk technical delivery/Architect and advisory work, designing and delivering capabilities to fulfill business requirements Hands-on experience in Installing/Upgrading and Setting up CyberArk (EPM, CPM, PSM, PSMP, AIM, PVWA, EPV) to customizing/configuring it for given Policies and procedures Design, architecture, and migration experience on CyberArk Provisioning, creating workflows, custom connectors, policies Integrating various platforms with CyberArk, such as different LDAP providers, Windows servers, UNIX servers, Databases, and networking Devices Creation of automation scripts using PACLI and REST API Experience on customization of CyberArk Platforms Custom PSM Connectors/CPM Plugins (with AutoIT/Shell Scripting) and good knowledge on auto-detection configuration and usage of Discovery Scanning tools Location - Bengaluru,Hyderabad,Mumbai,Pune,Chennai,Coimbatore
Posted 2 weeks ago
4.0 - 9.0 years
10 - 20 Lacs
Navi Mumbai
Work from Office
Job Title: SQL Developer (4+ Years) We are looking for a skilled and detail-oriented SQL Developer to join our dynamic team. As a SQL Developer, you will be responsible for designing, developing, and maintaining SQL Server databases. You will work closely with cross-functional teams including application developers, analysts, and business stakeholders to ensure data accuracy, optimize database performance, and deliver reliable database solutions in a fast-paced Agile environment. This role plays a key part in ensuring data integrity and providing support for application development and business intelligence initiatives. Responsibilities: Database Design and Development: Design, implement, and document database schemas, tables, relationships, constraints, and indexes. Create and maintain stored procedures, functions, and triggers based on business and technical requirements. Collaborate with developers and analysts to ensure the database structure supports application requirements and business rules. Database Optimization: Optimize and fine-tune SQL queries for performance and scalability. Conduct regular maintenance tasks, such as indexing, statistics updates, and database cleanup. Monitor server resource usage and proactively resolve performance bottlenecks. Apply best practices to ensure efficient and high-performing database systems. Conduct code reviews for SQL scripts, stored procedures, and database changes to ensure the best practices are followed. Ensure compliance with internal standards, data governance policies, and change management processes. Troubleshooting and Support: Troubleshoot and resolve database-related issues quickly and effectively. Ensure data security, accuracy, and integrity across environments. Implement and maintain appropriate error handling and logging mechanisms. Collaboration and Communication: Work closely with application development teams to embed efficient and scalable database logic. Reporting And Analysis: Develop custom reports and queries to support business intelligence and operational needs. Education and Experience: Bachelor's degree in related fields. 4+ years of experience in SQL Server. proficiency in SQL database designing, writing complex queries, and effective communication abilities. Knowledge and Skills required: Strong expertise in SQL Server and T-SQL/PL-SQL scripting. Skilled in designing and optimizing complex queries and stored procedures. Knowledge of Azure SQL and cloud-based database environments. Familiarity with version control systems such as Azure DevOps and Git. Understanding of NoSQL databases, SSRS, ETL Tools, Power BI is a plus. Effective interpersonal, problem-solving, and communication skills. Experience working within Agile/Scrum frameworks. Benefits: Opportunity to lead dynamic software development projects and teams. Room for career growth and advancement within the organization. Competitive compensation package. Additional Information: This is a full-time position located in Navi Mumbai. Inevia is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Posted 2 weeks ago
5.0 - 10.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Administrator, configure, and maintainSalesforce platform including profiles, roles, permission sets, sharing rules,record types, page layouts, and validation rules. Implement and manage complex sharingmodels, including manual sharing, criteria-based sharing rules, and org-widedefaults (OWDs). Lead advanced administration taskssuch as Flow automation, approval processes, complex reports dashboards,Einstein Activity Capture, Sandbox management, and metadata deployments. Design and develop custom solutionsusing Apex classes, triggers, batch jobs, and Lightning Web Components (LWC). Collaborate with business users togather and analyse requirements, translating them into scalable and efficientsolutions. Support integration of Salesforcewith third-party systems via APIs. Monitor system performance, performroutine maintenance, and troubleshoot issues proactively. Assist with Salesforce releases evaluating new features and preparing for release management activities. Ensure compliance with Salesforcebest practices, security policies, and governance standards. Provide training, support, anddocumentation to end-users and internal teams. Additional Skills: 5+ years of experience in Salesforceadministration, Development. Strong expertise in profiles, roles,permission sets, sharing rules, and security models. Experience in advanced adminactivities: Flows, Process Builder, reporting, deployment, and Sandboxes. Proficient in Apex (classes,triggers, batch) and Lightning Web Components (LWC). Familiarity with REST/SOAP APIs andintegration techniques. Salesforce Administrator (ADM 201)certification (required). Platform App Builder and/or AdvancedAdministrator certifications (preferred). Platform Developer I certification(preferred).
Posted 2 weeks ago
0.0 - 2.0 years
1 - 5 Lacs
Lucknow
Work from Office
CytoGene Research & Development is looking for Marketing Executive to join our dynamic team and embark on a rewarding career journey Researching and brainstorming each stage of the project. Delegating assignments to members of the graphics and advertising departments, as needed. Supervising employees' work, providing direction and clarification, as needed. Ensuring adherence to clients' specifications. Coordinating efforts to ensure that campaigns are completed. Adhering to time and financial restrictions. Tracking changes in consumer engagement following the roll-out of each marketing campaign. Compiling reports detailing the effects exerted by each campaign, and sharing these with clients. Eligibility : Graduate (Life Sciences / Biotechnology) Basic knowledge of MS Office
Posted 2 weeks ago
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