5771 Triage Jobs - Page 9

Job Summary: Functional & Automation Test Engineer We are seeking a highly skilled Functional & Automation Test Engineer to support testing initiatives across our Oracle Opera Cloud Property Management System (PMS) and Windsurfer Central Reservation System (CRS) platforms, along with a broad ecosystem of integrated systems. This is a hands-on role requiring deep functional understanding and technical proficiency in modern testing practices, including automation frameworks. The ideal candidate will possess a strong understanding of hospitality distribution platforms, experience with property and central reservation systems, and the ability to translate business requirements into platform configurations. Familiarity with interfacing systems such as PMS, IBE, GDS, and channel managers are essential. Overlapping 3-4 hours in US time. Position: Automation Engineer 5+ years of combined experience in functional and automation testing Remote Budget : 1lpm Responsibilities: Design, develop, and execute test plans for Oracle Opera Cloud PMS and Windsurfer CRS,covering: o Unit, functional, system integration, and end-to-end testing  Validate configurations in alignment with documented hotel operations, finance, marketing,and IT requirements Build and maintain automated test scripts using modern frameworks (e.g., Selenium, Cypress,Playwright, REST Assured) Collaborate with cross-functional teams and vendor representatives to test integrations with: Trisept, SAP Commerce, Oracle Simphony POS, Saflok Key System, in-room systems,payment gateways, and more Enterprise platforms like Snowflake, SailPoint, and SAP BRIM Perform defect triage and root cause analysis across multiple interconnected systems Ensure full test coverage across API layers and UI components Support performance, regression, and data validation testing where applicable Contribute to CI/CD pipeline integration for automated test execution and reporting Requirements: Hands-on experience with test automation tools and frameworks (e.g., Selenium WebDriver,TestNG, Postman, JMeter) Experience testing system integrations involving REST APIs, enterprise service buses, and third-party vendor system Solid understanding of test case management tools (e.g., Jira/Xray, Zephyr, TestRail) Familiarity with CI/CD tools (e.g., Jenkins, GitHub Actions, Azure DevOps) Excellent communication and collaboration skills to work with global and cross-functional teams Joining: Immediate Job Type: Full-time Pay: ₹50,000.00 - ₹100,000.00 per year Schedule: Day shift Work Location: In person Speak with the employer +91 6393722524

Job Description below: Location: Gujarat Experience: 5-9 Years Notice Period: Immediate 5 to 9 Analyze the NFR for Performance testing and identify the scope. Prepare Perf. testing effort estimation for the applications in scope Prepare Performance plan/strategy for applications in scope. Create test script for Perf. Testing using tool e.g. Load runner, Jmeter, Neo load etc. Execute the test script and monitor the server performance and capture various performance metrics Analyze the performance metrics and identify issues. Log defects for the identified issues and coordinate with dev team for the fix. Retest the defect after fix. Participating in daily stand-up call & triage calls Update all stake holders (onsite/offshore) on current perf. testing status. Prepare the Performance Test Execution Summary report.

JD - SOC Analyst We are looking for 1-3 years of SOC Analyst Essential Responsibilities: Splunk Deployment Splunk implementation and configuration Correlation rules Performance Optimization / Performance Tuning Monitors alerting tools and also handles escalated incidents from the Helpdesk, Physical Security, Network Team, and Customers. Triages alerts as they come in and act appropriately. Respond to common alerts in a consistent and repeatable manner from multiple alerting sources. Responsible for triage of a variety of alerts stemming from C2 beaconing, malware, or phishing attempts. Provide escalations of unknown threats to Level 2. Identify abnormal security events and trigger the call list/distribution list. Qualifications/Requirements: Minimum IT Diploma Holder or equivalent. Ability to work in rotating shifts and also be on-call outside of shift hours on a regular and recurring basis. Possess personal and professional integrity. Individuals will be required to submit to a background examination. Good oral and written communication skills. Possess a desire to solve problems logically. Desired Characteristics: Ability to perform logical problem-solving. Possess a basic understanding of enterprise-grade technologies including operating systems, databases, and web applications. Ability to read and understand primary system data including security event logs, system logs, application logs, and network traffic. Demonstrate understanding of basic internet traffic concepts (e.g. DNS, HTTPS, HTTP). Network infrastructure knowledge (e.g. router, switch, firewall). Security best practices for operating systems such as Microsoft Windows or Redhat. Experience working in high-performing teams and understanding the dynamics of teamwork in a SOC environment. Desired Characteristics: Ability to perform logical problem-solving. Possess basic understanding of enterprise grade technologies including operating systems, databases and web applications. Ability to read and understand basic system data including security event logs, system logs, application logs, and network traffic. Demonstrate understanding for basic internet traffic concepts (e.g. DNS, HTTPS, HTTP). Network infrastructure knowledge (e.g. router, switch, firewall). Security best practices for operating systems such as Microsofot WIndows or Redhat. Experience of working in high performing teams and understand the dynamics of teamwork in a SOC environment. About TechDefence. Techdefence Labs is Information Security Consulting Company based out of Ahmedabad with 200+ Customers on Board. We master into Cyber Security Assurance & compliance program, Threat and vulnerability Management and Security Operation Center Services.

WAF (Radware) L1 and L2 Analyst Location: Noida, India Experience Required: L1: 1–3 years L2: 3–5 years Job Type: Full-Time /On-site/Hybrid Key Responsibilities: L1 Responsibilities: Monitor Web Application Firewall (Radware) alerts and logs.Perform initial triage and basic troubleshooting of security incidents. Escalate complex issues to L2 team with detailed incident documentation. Regularly check policy violations and suggest tuning recommendations. Perform health checks of WAF systems and ensure uptime. Maintain shift handover logs and ensure seamless communication. L2 Responsibilities: Manage WAF policy configurations and rule tuning for Radware WAF. Analyze web traffic and logs to detect and mitigate application-layer attacks (OWASP Top 10). Collaborate with application and network teams to implement protection strategies. Conduct RCA (Root Cause Analysis) of incidents and fine-tune policies to reduce false positives. Lead WAF upgrades, patching, and performance tuning. Provide mentorship and support to L1 analysts. Skills & Qualifications: Strong understanding of Radware AppWall or equivalent WAF platforms.Familiarity with HTTP/HTTPS, SSL certificates, DNS, Load Balancers, and Web Servers. Experience with threat analysis and mitigation of SQLi, XSS, CSRF, etc. Working knowledge of ITIL processes and incident management tools (like ServiceNow). Hands-on with packet analysis tools (e.g., Wireshark) is a plus. Security certifications such as CEH, CompTIA Security+, or vendor-specific Radware certifications (preferred). Job Type: Full-time Pay: Up to ₹700,000.00 per year Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): How many years of experience in WAF (Radware)? Are you an Immediate Joiner? Experience: minimum: 1 year (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person

Req ID: 329819 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Testing and Quality Assurance Services to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Senior Quality Engineer Senior Quality Engineer Who we are: NTT DATA America’s strive to hire exceptional, innovative and passionate individuals who want to grow with us. Launch by NTT DATA is the culmination of the company’s strategy to acquire and integrate the skills, experience, and technology of leading digital companies, backed by NTT DATA’s core capabilities, global reach, and depth. How You’ll Help Us: Our clients need digital solutions that will transform their business so they can succeed in today’s hypercompetitive marketplace. As a team member in our Quality Engineering practice, you will help make these digital solutions come to life by ensuring every deliverable is defect-free. You will routinely deliver automated testing solutions to clients that will impact their products, customers, and services. How We Will Help You: Joining our Quality Engineering practice is not only a job, but a chance to grow your career. We will make sure to equip you with the skills you need to implement enterprise-grade test automation and help your teams produce robust, defect-free applications that you can be proud of. Whether it is providing you with training on quality assurance practices, a new programming language, test automation tools, or helping you get certified in a variety of areas, we will help you grow your skills so you can continue to deliver increasingly valuable work. Roles & Responsibilities: Maintain an automation-first mindset and approach. Primary point of contact for the QE team and responsible for all QE deliverables Enforce testing best practices and guide the team to follow those standards. Finds opportunities for automation in lieu of manual testing and enforces the Automation First, Contract First approach. Design & develop test automation frameworks and customize test automation framework on project needs. Understand and follow business requirements, identify gaps in the business requirements, advice the client accordingly and helps the team in covering all business use cases. Able to define test strategy and leads the team in implementing it. Guide QEs on test plan, approach, tools, and test automation scripting needs. Identify, define, and manage tools and processes for the team. Mentor team members on Scrum and Agile framework. Effectively use and guide the team on test management tool (test design, execution, reporting, traceability matrix) Assist in implementation of the test management tool within the team. Establish, generate, and publish test execution & bug reports, testing metrics, trends etc. Effectively use and guide the team on defect management process (Create, set priority/severity, retest, close, root cause analysis, defect prevention) Guide team members on identifying the root cause of bugs (e.g. API/BE, data, UI, logs, or environment issues etc.) Generate and guide team members on bug metrics and reports. Coordinate bug triage between business, dev, and test teams across all kinds of bugs. Drive and train team members to execute automated test cases (happy path, edge cases, negative, complex business scenarios) for browser-based or mobile applications. Drive and train team members to create and execute test cases (happy path, edge cases, negative, complex business scenarios) for REST or SOAP APIs. Train team members to write and execute complex SQL queries and commands. Lead internal team meetings and drive communication with clients. Actively participate in client meetings, project-wide reviews of requirements, system architecture and detailed design documents Manage and perform load and stress tests using enterprise level test automation tools. Manage, lead, and maintain physical, virtualized, and simulated test environments. Basic Qualifications: 8+ years of experience in designing and developing a new test automation framework from scratch using a test automation tool like Playwright /Selenium/Cucumber/Java 8+ years of hands-on experience in software testing and writing test automation code in at least one programming language like Java 4+ years of hands-on experience in developing and executing test scripts for REST or SOAP based APIs. 4+ years of experience in intercepting and mocking complex HTTP API calls in UI and API tests. 2+ years of experience in messaging systems (AMQ, WMQ or Kafka). 4+ years of experience in writing and guiding teams on complex end-to-end tests automation. 4+ years of experience on test management and defect tracking tools like Jira, Azure DevOps, HP ALM, etc. 4+ years of experience in driving defect management strategy (create, set priority/severity, retest, close, traceability, reporting etc.) 2+ years of experience in driving the team to implement automated test suites for all testing types (unit, component, API, UI, UAT, E2E, etc.) 3+ years of hands-on experience in writing and executing complex SQL queries and understands concepts like indexing, schemas, views, etc. 2+ years of experience in training team members to understand version control concepts. 2+ years of experience in guiding the team on version control concepts, tools and hands-on experience on commands and operations (like commit, fetch, push, pull, squash, resolve merge conflicts etc.) 3+ years of hands-on experience on at least one of the performance testing tools (e.g., JMeter, K6, LoadRunner, NeoLoad, etc.). 1+ years of experience in analyzing performance testing requirements and implementation of load, stress, endurance, volume testing etc. 2+ years of experience in leading the team on CI/CD pipeline implementation for automated tests suites. (in coordination with DevSecOps team) 2+ years of experience in creating test plan for accessibility and security testing. 2+ years of hands-on experience on cloud platforms (e.g., Azure, AWS, GCP) 1 year of understanding of Gen AI, Gen AI tools (e.g., GitHub CoPilot) and experience in leveraging Gen AI in quality engineering space. Language requirement: English Preferred Skills: Mobile test automation development is a big plus. Experience leading and working with cross-functional teams in fast-growing environment. Strong organizational skills and eager to tackle new challenges. Experience planning, designing, and implementing testing strategies and automation infrastructure for large scale system software. Ideal Mindset: Lifelong Learner. You are always seeking to improve your technical and nontechnical skills. Team Player. You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need. Communicator. You know how to communicate your design ideas to both technical and nontechnical stakeholders, prioritizing critical information and leaving out extraneous Please note Shift Timing Requirement: 1:30pm IST -10:30 pm IST About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Highly skilled Network Professional with deep expertise in SD-WAN, Ethernet, IP, MPLS, BGP , and other core enterprise network technologies. The candidate will have hands-on experience in designing, implementing, and optimizing large-scale enterprise networks, ensuring high availability, performance, and security. A strong understanding of routing protocols, WAN optimization, and service provider environments is essential. Responsibilities Act as a customer-facing technical lead for the design and migration of enterprise network services, including SD-WAN and MPLS-based solutions. Conduct customer solution audits and maintain post-sales design documentation to ensure it accurately reflects the live and in-life service status. Provide support for in-life MACDs (Moves, Adds, Changes, Deletes), including complex and commercial design changes, by working as part of a triage and delivery team to assess the impact of requests and evaluate incremental business proposals. Collaborate with service assurance teams to drive improvements in customer service experience and ensure consistent service quality. Attend service review meetings to assess customer feedback and perceived pain points, providing technical recommendations and driving actions to improve service quality and performance. Work in close collaboration with cross-functional teams (CFTs) to enhance the customer experience by driving the execution of actions identified through Service Improvement Planning (SIP) initiatives. Lead repeat ticket analysis for enterprise customers by conducting thorough Root Cause Analysis (RCA) and implementing Preventive and Corrective Actions (PCA) to reduce recurring incidents and network faults. Act as the L4 escalation point for complex network design issues, ensuring timely and effective resolution of critical service-impacting problems. Provide strategic advisory to enterprise customers, recommending network enhancements to optimize current operations and ensure scalable, future-proof architecture. Validate and approve critical network changes, ensuring seamless rollouts with minimal disruption to customer services. Drive post-sales technical design modifications by collaborating with cross-functional teams to deliver customized network improvements aligned with evolving customer requirements. Desired Skill sets CCIE/CCNP/SD-WAN Certified Excellent customer handling ability. Should have dealt with large team sizes. Experience on building process efficiency Expertise on implementation, installation, integration troubleshooting and overall functionalities.

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your Primary Responsibilities Include Envision, design, and build the Software infrastructure that keeps the solutions running. Challenge ideas, identify problems and create efficient solutions. Develop flexible, maintainable, and scalable application components. Collaborate with development peers and lead the way staying up to date with tools and technology trends Preferred Education Master's Degree Required Technical And Professional Expertise Min 4 yrs of exp. We are seeking a skilled Telecom Operations Specialist / Support Engineer to join our team. The ideal candidate will have a strong background in Linux Shell Scripting, SQL Database Querying, and hands-on experience with OSS/BSS systems in the telecommunications sector. Familiarity with Cramer tools, defect triage, and incident management processes are key to ensuring optimal performance and efficient resolution of network and service-related issues. Exposure to COTS products used in telecom operations is highly desirable Preferred Technical And Professional Experience Manage and monitor system resources, databases Develop and maintain shell scripts for automating repetitive tasks. Streamlining system operations in a Linux environment

Job Description Job Description and Responsibilities Job title Don’t use acronyms, keep it short, simple and meaningful for the external market, approved from the list Planning Systems SME (BTC) Work location Pune/India Shift Pattern Confirm regular shift pattern (in local time) for this role if applicable The Global Supply Chain Function is building a new Business Technology Centre (BTC) which has its main hub in Pune, India. This is an exciting opportunity to play a key role in a new global organisation that has a customer-centric and streamlined design at its core, and that seeks to fully integrate multiple geographies and the many internal functions that sit within Supply Chain. The global function is focused on standardisation and digitalisation with the goal being the creation of a digitalised end-to-end supply ecosystem that empowers teams to make data-driven decisions and share and leverage consistent data seamlessly. The BTC will bring together Sales & Operations Planning activity and decision-making delivering greater agility, reducing duplication and enabling Global Supply Chain to respond to business and customer needs more quickly, and to improve crisis management responsiveness. The Planning Systems SME will support the onboarding of a team of planners and provide day to day management and guidance to the team. They will be responsible for creating an open and supportive environment where people can learn and develop in their roles and contribute to the growth and success of the Business Technology Centre. Good communication, decision-making and problem-solving skills are crucial for this role. You will support our global planning community to maximize the effectiveness of our digital planning system (Kinaxis Maestro) across our global business teams. The role plays a key part in ensuring consistent planning practices are maintained whilst leveraging our global operating templates, supporting end users, troubleshooting system issues, and driving the adoption of new processes and continuous improvement initiatives. The role will guide and nurture a global community of functional experts who will work closely with the Global Planning Centre of Excellence (CoE) and the Information Technology (IT) teams to triage and prioritize ongoing process or technical defects, and crucially to drive approved enhancements within the system and across the business landscape. This position requires Kinaxis Maestro experience as a contributor or author, together with strong analytical skills and expertise in digital planning tools (e.g. Kinaxis) and recognised Enterprise Resource Planning (ERP) systems (e.g. SAP ECC or /S/4). The role holder must be skilled at fostering collaborative working relationships across the global supply chain function and cross-functionally with IT colleagues in Pune and other markets. What you will deliver (responsibilities) Articulate key outcomes and accountabilities that this person will deliver to be successful in this role. Ensure you describe the deliverables the results you want the job holder to deliver and not the process you expect them to apply to get to these outcomes Team Leadership Demonstrable experience leading and developing teams; given that this will be a new team recent experience in building and supporting teams as they grow would be highly valued. · Experience in managing and measuring performance and conducting employee performance reviews. · Highly skilled at fostering open and supportive communication that meets the needs of all team members, and adept at creating inclusive and open work environments. · Adept at providing guidance and support to individuals and understanding when there is a need to be more hands-on and involved. · Skilled at providing feedback and coaching their teams. System Expertise & User Support · Be the Subject Matter Expert for Kinaxis Maestro for the Supply Chain community, providing hands-on support, training and guidance to team members. · Respond proactively and collaboratively to user queries related to system functionality, troubleshooting, and best practices; act as the first line of support for system defects, triaging and escalating through a defined process based on criticality and business impact. · Identify potential systems challenges and constraints, as well as opportunities for enhancement based on feedback and insights gained · Responsible for gathering potential systems changes and for clearly articulating the business needs when planning future enhancements and ensuring any prioritisation decisions support the business and the user community. Training & Adoption · Create and deliver Kinaxis training sessions for users to enhance their proficiency and grow their knowledge of the tool and the impact their system activities have on other teams. · Actively participate in the global community of Planning System SMEs, led by the Planning Centre of Excellence; work collaboratively with the group to share trends, discuss challenges and identify and prioritise enhancement opportunities across different geographies. · Develop and maintain Planning training materials, Standard Operating Practice documentation, and share best practice ideals that are aligned to the Global Planning Operating Model. · Accountable for the smooth onboarding of new users, guiding them through the system driven end-to-end planning processes. · Support and encourage adoption of new system capabilities, ensuring effective change management. Process Optimization & Governance · Identify gaps or inefficiencies in how planners leverage the planning process functionality within Kinaxis and drive a mindset of continuous improvement and curiosity. · Collaborate with the CoE to drive ongoing improvements in planning practices in Kinaxis. · Ensure adherence to global standards, policies, and governance frameworks. · Delivery of agreed authoring and any minor enhancements within the system to meet prioritised business needs and requests. What you will need to be successful (eexperience, job requirements & qualifications) · These are the essential requirements of the job description and should focus on quantifiable criteria · Consider whether a degree and/or professional qualification is required to succeed in the role. If not a direct requirement for the role, academic achievements and professional qualifications should not be listed Education: · Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field. Professional Experience : · 8+ years of experience in Supply Chain Planning, with an excellent understanding of the end-to-end planning cycle (preferably gained from working within a global business environment) from demand, supply to inventory planning. The role holder must possess solid hands-on experience as a Contributor using Kinaxis RapidResponse / Kinaxis Maestro (and/or other similar advanced planning systems). Team leadership experience is a requirement and experience of building and developing teams and creating supportive and inclusive working environments would be highly valued. Requirements : · Demonstrated ability to lead, motivate and develop a team of planners (ideally within a global environment) including performance management and fostering an inclusive and supportive work environment. · Prior line management experience is essential. · Experience in performance management, including setting objectives, providing feedback and conducting performance reviews. · Skilled at setting clear goals and priorities for the team. · Proven experience in Supply Chain planning with hands on experience leading teams with a digital E2E tool · Strong analytical and problem-solving skills with a clear ability to analyse complex data and identify trends. · Excellent Communication and Interpersonal skills – both written and verbal. · Highly proficient in Digital Planning tools (Kinaxis Maestro) and ERP systems (SAP ECC, S4 Hana). · Expertise in documenting and standardising complex business processes – ideally in the planning domain. · Ability to foster a culture of innovation and continuous improvement within the team and a clear understanding of how systems can drive process innovation and success. · Excellent process and digital problem-solving and troubleshooting abilities. · Strong coaching and mentoring skills to enhance team members’ capabilities and to support the growing team in Pune. · Experience with recruiting and onboarding teams (desirable) · Experience participating in system implementation and change projects (desirable). You will work with Describe the team, key stakeholders, and any unique selling points of team culture

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role. CCNA certification in must, CCNP in Security or PCNSE or checkpoint certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

4-7 years of experience software testing with min 2-3 years of automation testing using Selenium or open- source testing software like Robot framework. ·Thorough understanding of the business/functional scope. ·Experienced with testing web and CRM applications. ·Design, create and maintain test plans and test cases. ·Perform functional, integration, regression, and end-to-end testing. ·Experience testing integration/APIs using SoapUI/Postman. ·Work closely with development and business teams. ·Provide recommendations on testing strategies. ·Analise and identify test cases for test automation. Should have automation mindset. ·Design and develop automated reuseable test scripts using Selenium/Robot Framework ·Analyse results of test runs and determine the reason of failures. ·Lead the design and implementation of testing processes, tools, and frameworks. ·Participate in design reviews and provide feedback on user story acceptance criteria. ·Perform system integration testing, including API testing for integrated third-party applications ·Communicate with the team on bug triage, perform defect management, and work with development team to verify defect fixes through release cycle ·Leads, guides and mentors the analysis, design, implementation and execution of the test cases, test procedures into suites. ·Ensures proper configuration management of data and tools used for testing, and traceability of the test to the test basis ·Automation testing experience on Salesforce CRM will be an advantage.

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience with software development in one or more programming languages. 3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture. Preferred qualifications: Master's degree or PhD in Computer Science or related technical field. 5 years of experience with data structures/algorithms. Experience working on Linux, APIs and Services. Knowledge of programming languages such as Java, scala and C++. Ability to define software architecture, components, modules, interfaces, and data for a system to meet requirements, validating for correctness, functionality and reliability. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. The Google Home team focuses on hardware, software and services offerings for the home, ranging from thermostats to smart displays. The Home team researches, designs, and develops new technologies and hardware to make users’ homes more helpful. Our mission is the helpful home: to create a home that cares for the people inside it and the world around it. Responsibilities Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Develop scalable, reliable, and high-performance solutions that cater to the growing needs of the customers. Manage all technical aspects of development, unit testing, integration and deployments. Collaborate with peers and work with teammates to identify opportunities to make the Product/Features scalable. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Line of Service Advisory Industry/Sector FS X-Sector Specialism Risk Management Level Associate Job Description & Summary In-depth knowledge of application development processes and at least one programming and one scripting language (e.g., Java, Scala, C#, JavaScript, Angular, ReactJs, Ruby, Perl, Python, Shell). Knowledge on OS security (Windows, Unix/Linux systems, Mac OS, VMware), network security and cloud security. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: We are seeking a professional to join our Cybersecurity and Privacy services team, where you will have the opportunity to help clients implement effective cybersecurity programs that protect against threats. Responsibilities L1 - Minimum 2 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/ Vulnerability Management/ SOC platform management/ Automation/Asset Integration/ Threat Intel Management /Threat Hunting. L2 - Minimum 4 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/Vulnerability Management/ SOC platform management/ Automation/ Asset Integration/ Threat Intel Management/Threat Hunting. Round the clock threat monitoring & detection Analysis of any suspicious, malicious, and abnormal behavior. Alert triage, Initial assessment, incident validation, its severity & urgency Prioritization of security alerts and creating Incidents as per SOPs. Reporting & escalation to stakeholders Post-incident Analysis Consistent incident triage & recommendations using playbooks. Develop & maintain incident management and incident response policies and procedures. Preservation of security alerts and security incidents artefacts for forensic purpose. Adherence to Service Level Agreements (SLA) and KPIs. Reduction in Mean Time to Detection and Response (MTTD & MTTR). Mandatory Skill Sets Certified SOC Analyst (EC-Council), Computer Hacking Forensic Investigator (EC-Council), Certified Ethical Hacker (EC-Council), CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), GIAC Certified Incident Handler (GCIH) or equivalent. Product Certifications (Preferred): - Product Certifications on SOC Security Tools such as SIEM/Vulnerability Management/ DAM/UBA/ SOAR/NBA etc. Preferred Skill Sets SOC - Splunk Years Of Experience Required 2-5 Years Education Qualification B.Tech/MCA/MBA with IT background/ Bachelor’s degree in Information Technology, Cybersecurity, Computer Science a Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Bachelor of Engineering Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills SOC Operations Optional Skills SoCs Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Line of Service Advisory Industry/Sector Not Applicable Specialism Risk Management Level Senior Associate Job Description & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: We are seeking a professional to join our Cybersecurity and Privacy services team, where you will have the opportunity to help clients implement effective cybersecurity programs that protect against threats. Job Position Title: Associate /Senior Associate Level_SOC_Skill_Managed Services_ Competency_Advisory LOS Ahmedabad Location Responsibilities L1 - Minimum 2 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/ Vulnerability Management/ SOC platform management/ Automation/Asset Integration/ Threat Intel Management /Threat Hunting. L2 - Minimum 4 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/Vulnerability Management/ SOC platform management/ Automation/ Asset Integration/ Threat Intel Management/Threat Hunting. Round the clock threat monitoring & detection Analysis of any suspicious, malicious, and abnormal behavior. Alert triage, Initial assessment, incident validation, its severity & urgency Prioritization of security alerts and creating Incidents as per SOPs. Reporting & escalation to stakeholders Post-incident Analysis Consistent incident triage & recommendations using playbooks. Develop & maintain incident management and incident response policies and procedures. Preservation of security alerts and security incidents artefacts for forensic purpose. Adherence to Service Level Agreements (SLA) and KPIs. Reduction in Mean Time to Detection and Response (MTTD & MTTR). Mandatory Skill Sets Certified SOC Analyst (EC-Council), Computer Hacking Forensic Investigator (EC-Council), Certified Ethical Hacker (EC-Council), CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), GIAC Certified Incident Handler (GCIH) or equivalent. Product Certifications Product Certifications on SOC Security Tools such as SIEM/Vulnerability Management/ DAM/UBA/ SOAR/NBA etc. Preferred Skill Sets SOC - Splunk Years Of Experience Required 2-7 Years Education Qualification B.Tech/MCA/MBA with IT background/ Bachelor’s degree in Information Technology, Cybersecurity, Computer Science Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Bachelor of Engineering Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills SoCs Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Intellectual Curiosity, Learning Agility, Managed Services, Optimism, Privacy Compliance, Regulatory Response, Security Architecture {+ 8 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Line of Service Advisory Industry/Sector Not Applicable Specialism Risk Management Level Senior Associate Job Description & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: We are seeking a professional to join our Cybersecurity and Privacy services team, where you will have the opportunity to help clients implement effective cybersecurity programs that protect against threats. Job Position Title: Associate /Senior Associate Level_SOC_Skill_Managed Services_ Competency_Advisory LOS Ahmedabad Location Responsibilities L1 - Minimum 2 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/ Vulnerability Management/ SOC platform management/ Automation/Asset Integration/ Threat Intel Management /Threat Hunting. L2 - Minimum 4 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/Vulnerability Management/ SOC platform management/ Automation/ Asset Integration/ Threat Intel Management/Threat Hunting. Round the clock threat monitoring & detection Analysis of any suspicious, malicious, and abnormal behavior. Alert triage, Initial assessment, incident validation, its severity & urgency Prioritization of security alerts and creating Incidents as per SOPs. Reporting & escalation to stakeholders Post-incident Analysis Consistent incident triage & recommendations using playbooks. Develop & maintain incident management and incident response policies and procedures. Preservation of security alerts and security incidents artefacts for forensic purpose. Adherence to Service Level Agreements (SLA) and KPIs. Reduction in Mean Time to Detection and Response (MTTD & MTTR). Mandatory Skill Sets Certified SOC Analyst (EC-Council), Computer Hacking Forensic Investigator (EC-Council), Certified Ethical Hacker (EC-Council), CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), GIAC Certified Incident Handler (GCIH) or equivalent. Product Certifications Product Certifications on SOC Security Tools such as SIEM/Vulnerability Management/ DAM/UBA/ SOAR/NBA etc. Preferred Skill Sets SOC - Splunk Years Of Experience Required 2-7 Years Education Qualification B.Tech/MCA/MBA with IT background/ Bachelor’s degree in Information Technology, Cybersecurity, Computer Science Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills SoCs Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Intellectual Curiosity, Learning Agility, Managed Services, Optimism, Privacy Compliance, Regulatory Response, Security Architecture {+ 8 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Line of Service Advisory Industry/Sector Not Applicable Specialism Risk Management Level Senior Associate Job Description & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: We are seeking a professional to join our Cybersecurity and Privacy services team, where you will have the opportunity to help clients implement effective cybersecurity programs that protect against threats. Job Position Title: Associate /Senior Associate Level_SOC_Skill_Managed Services_ Competency_Advisory LOS Ahmedabad Location Responsibilities L1 - Minimum 2 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/ Vulnerability Management/ SOC platform management/ Automation/Asset Integration/ Threat Intel Management /Threat Hunting. L2 - Minimum 4 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/Vulnerability Management/ SOC platform management/ Automation/ Asset Integration/ Threat Intel Management/Threat Hunting. Round the clock threat monitoring & detection Analysis of any suspicious, malicious, and abnormal behavior. Alert triage, Initial assessment, incident validation, its severity & urgency Prioritization of security alerts and creating Incidents as per SOPs. Reporting & escalation to stakeholders Post-incident Analysis Consistent incident triage & recommendations using playbooks. Develop & maintain incident management and incident response policies and procedures. Preservation of security alerts and security incidents artefacts for forensic purpose. Adherence to Service Level Agreements (SLA) and KPIs. Reduction in Mean Time to Detection and Response (MTTD & MTTR). Mandatory Skill Sets Certified SOC Analyst (EC-Council), Computer Hacking Forensic Investigator (EC-Council), Certified Ethical Hacker (EC-Council), CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), GIAC Certified Incident Handler (GCIH) or equivalent. Product Certifications Product Certifications on SOC Security Tools such as SIEM/Vulnerability Management/ DAM/UBA/ SOAR/NBA etc. Preferred Skill Sets SOC - Splunk Years Of Experience Required 2-7 Years Education Qualification B.Tech/MCA/MBA with IT background/ Bachelor’s degree in Information Technology, Cybersecurity, Computer Science Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills SoCs Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Intellectual Curiosity, Learning Agility, Managed Services, Optimism, Privacy Compliance, Regulatory Response, Security Architecture {+ 8 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date

Key Responsibilities: Vulnerability Triage & Risk Assessment Review and analyze vulnerability findings from tools (e.g., Snyk, Trivy, Aqua, Qualys, etc.). Prioritize vulnerabilities based on severity, exploitability, and business impact. Maintain a backlog of security issues and actively track remediation progress. Code-Based Remediation Support Partner with developers to remediate vulnerabilities across multiple languages including TypeScript, Python, JavaScript, Java, Ruby, Go, HCL, Shell, and SQL variants. Provide secure coding guidance and implement secure development patterns. Assist in refactoring insecure legacy code. Container Security & Infrastructure Hardening Remediate vulnerabilities in Docker images, base OS layers, and Kubernetes (AKS) configurations. Harden CI/CD pipelines and container orchestration using IaC (Terraform, HCL). Manage and maintain secure container images in registries. Pipeline Integration & Automation Integrate security tools into CI/CD workflows (e.g., GitHub Actions, Azure DevOps). Automate remediation suggestions and enforce policy gates for critical vulnerabilities. Write scripts and automation in Shell, Python, and Go for security enforcement. Cross-Team Collaboration Act as a bridge between development, security, and DevOps teams. Host working sessions and knowledge transfers on remediation strategies and DevSecOps best practices. Drive secure SDLC adoption across engineering teams. Documentation & Reporting Maintain clear documentation on remediation strategies, architecture decisions, and tool configurations. Provide metrics and reports to leadership on vulnerability trends and remediation velocity.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Performance Testing . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description Role - Product Consultant Shift - Flexible (24*5) The Role - Customer Support – ESG Domain We are looking for a client representative to join our Client Support team to support accounts globally in the ESG Domain . The team empowers investors to make more sustainable investment decisions. The Client Support team works alongside a diverse range of asset owners, asset managers, and some of the leading financial institutions around the world. We operate in a lively and collaborative environment where no one day is the same. You will support clients from the onboarding to daily technical and operational inquiries and other account management-related tasks, including account permissions and deliverable set up, as well as support on content-related questions on our research data and methodologies . All of these will be in the ESG Domain . You will: Gain exposure to an international team, working closely with both Client Success and Sales across regions in the ESG Domain Escalate to the account owner where appropriate. Support the team to maintain and improve client retention and client satisfaction, Understanding ESG Methodology and Data. Providing quick resolution on client Queries with strict adherence to SLA’s Key Responsibility: Support the management of client relations in APAC, EMEA and AMERICAS involving a portfolio of asset owners, asset managers, banks, insurance companies, and other financial institutions. Support clients in accessing and understanding Sustainalytics’ suite of research products and ESG data for the purpose of incorporation into their investment processes and escalating appropriately. Ensure that clients have access to their subscribed research through our online platform and/or receive recurring or one-off standard services, reports, or deliverables. Respond quickly to client queries to resolve problems and ensure an effortless customer experience. Administrate client information in our internal relationship management system; and Understanding, Interpreting and Analyzing client requests whether Data or Methodology. Having skills to Triage new cases while multi-tasking with client calls and existing cases Being familiar with ESG data sets and parameters Requirement: 1-3 years of relevant work experience, especially related to customer service and ESG domain understanding. Undergraduate degree in a related discipline (business, finance, environment, and/or social sciences); Strong customer service skills and process focus Ability to understand and process client inquiries efficiently. Excellent interpersonal, communication, and writing skills. Meticulousness and attentiveness to detail. Efficient, well-organized team-player with a high level of integrity. Ability to handle pressure. Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint Alignment with Sustainalytics Mission Vision and Values Willingness to support global clients in their time zones Fluent in English (writing and speaking) is a hard requirement. Morningstar is an equal opportunity employer Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! About the product: Adobe Creative Cloud is a software as a service offering from Adobe Systems that gives users access to a collection of software developed by Adobe for graphic design, video editing, web development, photography, and cloud services. The Creative cloud team works on the latest innovative technologies and continuously evolves through innovation to reinvent itself for new way of thinking in products. What you will do and what we expect: Drive, define and evolve automation tools and strategies for testing components, work with product owners to identify and generate test data Timely partner concern of any anticipated delays, blockers and issues Timely execution of test scenarios Identify gaps and suggest process improvements Develop and implement test strategies to ensure product quality Design/test from customer viewpoint to ensure a good product experience. Have to be good at customer advocacy. Work closely with development team to design and deliver the key product features Sense of complete ownership - own, complete end to end testing and delivery of assigned features Think out of the box to identify both functional and non-functional test scenarios Triage defects raised and prepare consolidated defect reports Develop and maintain acceptance test cases, regression test suites and other relevant testing documents Strong background in Exploratory Testing, with good lateral and critical thinking skills. Providing technical expertise to the projects and mentor junior team members Growing the overall technical knowledge & expertise of the team What you need to succeed: Bachelors/Masters or equivalent experience in Computer Science or any related field. Overall experience 1-2.5 years in software testing and quality engineering domain Expertise in automation framework - like JUnit, NUnit, Selenium etc Exposure to any scripting language (Python,Perl etc) Experience with REST based web service is desired Knowledge of programming languages C/C++/Java is added advantage Excellent problem solving and decision-making skills Meticulous with a focus on processes and strong follow-up skills Knowledge of agile processes and standard methodologies Experience in desktop and web application testing Understanding of Agile/Scrum methodology and working experience in agile environment is strongly desired. Great attention to detail and ability to identify, isolate and defects in complex software features Excellent communication skills required Product based testing experience is added advantage Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Oracle Fusion HCM - Global HR . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Description Aderant has an extensive cloud portfolio across multiple cloud providers with a high requirement for operational visibility and responsive remediation. We are looking for capable and motivated engineers to join the team to participate in continued maturity of our platform observability and monitoring development to achieve high levels of production service management. Responsibilities: Familiarity with technical architecture patterns of systems and applications to understand dependencies, points of failure, impacts, and external and internal interfaces, to provide monitoring recommendations for applications and infrastructure. Facilitate observation of platform health through various monitoring platforms and frameworks and resolve service impacting issues through execution of triage, runbook execution and remediating actions. Communicate with all stakeholders, ensuring that they are aware of critical incidents and any observed patterns of occurrence. Champion monitoring processes and tools. Ensure that monitoring principles, processes, and tools are established and adhered to. Encourage teams to adopt these processes and tools by demonstrating best practices and giving presentations to groups or creating/updating documentation. Consult with and advise Senior Management and Engineers on monitoring topics. Create, refine, implement, document, and maintain appropriate monitoring policies and processes. Manage observability costs through architecture insight and operational reporting. Skills & Qualifications: A minimum of two years of experience with monitoring with the AWS cloud platform preferred. A minimum of three years of Windows administration experience. Proven skillset in the use of AWS Cloudwatch, Cloudtrail and Log Insights. The ability to analyze and understand complex technical systems built from many separate software and hardware components, specifically web application architectures. Intermediate Powershell skills. Understanding of basic web application architecture resources such as IIS, SQL, Fileservices, etc. Understanding of basic AWS resources such as EC2, S3, Load Balancers, EBS, etc. Evidence of improving monitoring or other processes across a medium to large organization. Excellent verbal and written communication skills. Excellent time management and organizational skills. Ability to work effectively independently and in a team-oriented environment. Culture: Our purpose is to help law firms excel and to improve people’s lives. Our commitment to each other is to foster a culture of innovation, collaboration, and personal growth where challenging the norm is celebrated. Culture unites and defines our global company. We encourage our diverse workforce to bring their whole selves to work – ideas, experience, and passion to drive our business forward. From entry level to experienced professional, our environment supports connection, the human kind. Category IT Supports (Customer Service and IT Operations)Technical Supports (Customer Service and IT Operations)System and Network Administrators (Hardware Engineering)Cloud Architects (Software and Web Development)Technical Specialists (Information Design and Documentaion)Technical Consultants (Information Design and Documentaion) Expertise AWS - 2 Years AWS Cloud Watch - 1 Year IT Management - 3 Years

Games2win World : Games2win is a leading global mobile games publisher. Our games have over 500 million downloads and are played by over 10 million monthly active players. We take pride in building our own Intellectual Property (IP) and using the strength of our consumer love to market our games! That’s why most of our downloads are generated without advertising support or paid installations. A few of our global hit titles are Driving Academy, Decisions, International Fashion Stylist, and many more. To learn more about us, visit https://games2winmedia.com/company-profile/ Role: Project Manager – Mobile Games Location : Bangalore - Kannakapura Road Reporting to: CTO (Co-Founder of the Company) Experience Required: 5+ Years of Experience Who do we need? We are looking for an experienced Project Manager to ensure the timely delivery of the games we release. You will need to understand a game release’s requirements, ensure the right resources are aligned at the right time and verify that the release is on track through regular checks. You will need to have an eye for detail, be able to spot dependencies and be willing to imbibe best practices in delivering creative projects such as games. What do you need to do? (Role and Responsibilities) Understand the scope of the release and WHY it is being developed. This is vital to be able to triage and escalate issues effectively. Work closely with the Product Manager / Producer to plan resources and dependencies for each release, delivering a project plan as the outcome. Work with the various HODs and partner managers to ensure all resources are in sync. Be actively involved during the production phase and work with the creative, art, development & QC teams across projects to ensure projects are on track. This involves reviewing progress periodically, with an actual hands-on review of builds, tracking checklists and updating project timelines. If you cannot resolve problems or concerns on your own, escalate them immediately and clearly, with possible options for management to decide on. Be adept with scheduling tools such as MS Project, SmartSheets, or Trello. Who could you be? Background and Experience: Someone with a minimum of 5 years of experience in a similar role. You have launched or updated products (games, preferably) regularly, at least 8 releases of an app in 12 months. You need to love playing games. Have strong communication skills, both written and verbal. A background in mobile app development, if not in mobile game development, will be very helpful so that you are aware of the teams involved in the game development process. Familiarity with Android and iOS devices and stores will be an added benefit. Educational Qualification: Bachelor’s degree from an accredited university, preferably with additional formal qualifications in Project Management

Role: Technical Support Engineer - IT Infrastructure Specialist(DAAS) Experience: 3 + years Location: Visakhapatnam Roles & Responsibilities: Answer incoming calls from end user, create a ticket in ITSM applications and Triage the Issue reported (or) Work on the requested service Triage Simple to Intermediate complexity hardware faults and software defects• Work on Service Requests related to End-user configuration requests Proactively assign email tickets and make outbound calls to end customers on their Service Requests Work with end users on issues related to Windows Application & Software Troubleshooting hardware and computer peripherals such as printers and fax machines Perform password resets and provides required access to end users Diagnose and Isolate problems based on the nature of the Issue and raise Service request with vendors as needed Provide Complete management of Service Request from Case creation to Resolution Suggest improvements to process and workflow in the support center Identify problems related to chronic cases and work with Senior Engineering resources to identify the root cause Support multiple different customer’s environments and ticketing systems. Technical Skillset Requirements Knowledge of OSI reference model and Protocols Understanding of a Domain/corporate IT environment including PC & Laptop setup Provide technical support on Windows OS and MACOS platform Troubleshoot system specific issues related to PC & Laptop Working knowledge of Windows Active Directory and ability to add, remove users and perform password resets Work on issues related to DNS and ability to isolate Network issues with Service Provider Troubleshoot issues related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Troubleshoot system specific issues around peripherals - Printer, Fax and peripherals Knowledge of DHCP and troubleshoot issues related to Network Configuration and troubleshooting skills related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Experience with Intel Endpoint Management Assistant, Microsoft Office 365 Admin Center Management, Intune and BitLocker. Role Qualifications and Requirements: The following are minimum qualifications and requirements required for this role. Able to work independently with limited supervision and be successful in a team environment. 2-3 years of relevant work experience. Understanding of Operating systems and Desktop hardware. Ability and desire to quickly learn new technologies and concepts. Strong Oral and Written communication skills. Strong Interpersonal & Analytical skills. Adherence to QA Program. Ability to work well in a team environment. Work a flexible work schedule including nights and weekend shifts (24/7) Job Type: Full-time Pay: ₹600,000.00 - ₹650,000.00 per year Shift: Night shift Rotational shift Application Question(s): How many years of experience do you have with Active Directory? How many years of experience do you have with Windows OS? Experience: Technical Support Engineer: 2 years (Required) Location: Hyderabad, Telangana (Preferred) Work Location: In person

WAF (Radware) L1 and L2 Analyst Location: Noida, India Experience Required: L1: 1–3 years L2: 3–5 years Job Type: Full-Time /On-site/Hybrid Key Responsibilities: L1 Responsibilities: Monitor Web Application Firewall (Radware) alerts and logs.Perform initial triage and basic troubleshooting of security incidents. Escalate complex issues to L2 team with detailed incident documentation. Regularly check policy violations and suggest tuning recommendations. Perform health checks of WAF systems and ensure uptime. Maintain shift handover logs and ensure seamless communication. L2 Responsibilities: Manage WAF policy configurations and rule tuning for Radware WAF. Analyze web traffic and logs to detect and mitigate application-layer attacks (OWASP Top 10). Collaborate with application and network teams to implement protection strategies. Conduct RCA (Root Cause Analysis) of incidents and fine-tune policies to reduce false positives. Lead WAF upgrades, patching, and performance tuning. Provide mentorship and support to L1 analysts. Skills & Qualifications: Strong understanding of Radware AppWall or equivalent WAF platforms.Familiarity with HTTP/HTTPS, SSL certificates, DNS, Load Balancers, and Web Servers. Experience with threat analysis and mitigation of SQLi, XSS, CSRF, etc. Working knowledge of ITIL processes and incident management tools (like ServiceNow). Hands-on with packet analysis tools (e.g., Wireshark) is a plus. Security certifications such as CEH, CompTIA Security+, or vendor-specific Radware certifications (preferred). Job Type: Full-time Pay: Up to ₹700,000.00 per year Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): How many years of experience in WAF (Radware)? Are you an Immediate Joiner? Experience: minimum: 1 year (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person