Description Quality Assurance Tech at Amazon test system applications and products at the user level, both manually and with automated tools. They are excellent individual contributors capable of taking up tasks from start to completion, with guidance. QAT would be responsible for understanding the features and components and detailed functional requirements well enough, coming up with the test cases with some guidance, test execution and reporting with high bar on quality. QATs are technically savvy in use of software, computers and devices, runs automated scripts, analyzes failures, support automation, can install and configure software, can use debug settings, have technical ability to gather logs, traces, etc. to add to bug reports when provided with instructions. They assist developers or other testers and maintain a high-quality test environment, recommends improvements to SOPs, tools and metrics. QATs at Amazon are excellent individual contributors capable of understanding and driving test execution with minimal help. They work towards understanding system performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure. QATs are highly accurate in performing test assignments and reporting the behavior ensuring that there is no ambiguity while reproducing issues. High quality and accuracy are maintained throughout software releases without compromising on deadlines. Key job responsibilities Quality Assurance Techs (QATs) will test applications and products at the user level, both manually and with automated tools. QATs at Amazon are individual contributors capable of taking on tasks of test case execution from start to completion with minimal help. QATs are responsible for understanding the product in detail, and updating the test case tool with test execution results. They automate, write and maintain black- box test cases based on well- defined feature requirements, writing tests cases (not test plans) that are high quality, high value, and maintainable. QATs will debug problems using log files and reproduce errant product behavior to assist developers or other testers and identify, track, and accurately report defects found. Run automated scripts, analyze failures, support automation. Assist developers or other testers and maintain a high-quality test environment, recommends improvements to SOPs, tools and metrics. A day in the life QATs create and execute test plans with high quality test cases for straightforward scenarios involving one or more product components and features. QATs perform initial defect triage and root cause analysis. QATs correctly log defects and provide relevant data to partner teams so they can address issues. QATs analyze test change requests (e.g., addition, removal, or modification to existing features etc.) and provide recommendations on how the change might impact test scope and/or product behavior. QATs works on internal tools and automation with basic knowledge in a scripting language. QATs use their knowledge to debug, troubleshoot, create and maintain test automation scripts . QATs create simple tools to reduce manual effort or more accurately audit component or improve feature quality. QATs train new team members on team procedures. About The Team Welcome to the Tablets QS-Software Testing Team! Our role is to ensure the delivery of robust, high-quality software by thoroughly validating different Tablet devices before they reach our customers. As a part of this team, you’ll collaborate closely with developers, QAs, TPMs, and cross-functional stakeholders to create seamless user experiences. Our vision is to champion quality at every stage of development, driving excellence and reliability. Our mission is to enable our customers to trust the Tablet’s software they use, empowering them to achieve their goals without interruptions or frustrations. You will play a critical role in validating different Tablet features, functionalities, working on innovative testing frameworks, automating test scenarios, and solving challenges that ensure end-to-end product reliability. Together, we will address issues before they occur, enhancing customer satisfaction and trust in our solutions. Join us in shaping the future of Tablet’s quality! Basic Qualifications BE, BTech, Master of computer Applications (MCA), MSc Information Technology (IT) or graduate with 3+ years of experience in software automation testing. Manual test experience in software or hardware products, testing expertise by working closely with QA/Dev teams. Should have good communication, ability to understand technical specifications and analyze log files. Knowledge of QA methodology and tools. Have good understanding of automation framework to maintain automation scripts, debug and trouble shoot failures as appropriate. Preferred Qualifications Automation Skills (like java, python, android automation, Machine Learning and selenium are good to have skills). Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu Job ID: A2982490 Show more Show less

Responsible for collaborating with advisors to define solution designs, developing scalable and high-performing code, ensuring code quality and security, leading code reviews, managing priorities, facilitating cross-team communication, acting as a demo content owner, mentoring junior developers, and supporting leadership and vendor teams. Collaborate with Full Stack Developer Advisors to breakdown epics into capability and business features, define the solution designs, iterate with domain and other solution architects, and help guide application architects for Program Level decomposition and robust architectures. Write and implement scalable, resilient, and high-performing code and microservices solutions. Ensure quality, performance, and security of code and developed solutions. Drive code reviews, provide constructive feedback, and enforce best development practices. Manage and triage competing priorities appropriately and provide effective status updates (incl. issue escalations) to the executive leadership team. Act as owner of software demo content and acceptances. Facilitate communication and problem-solving in large cross-group development efforts across multiple development teams and business owners. Articulate needs clearly to onsite and offshore vendor teams. Act as back-up for development lead in their absence. Mentor and train junior developers and ensure proper knowledge and practice transfer across development teams. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Relevant work experience in both front-end and back-end application design and development based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills And Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what’s previously been done on critical issues like climate change, digital transformation, and future-proofing our cities and infrastructure. We innovate at the intersection of community, creativity, and client relationships to advance communities everywhere, so that together we can redefine what’s possible. The Stantec community unites approximately 32,000 employees working in over 450 locations across 6 continents. Primary Purpose Of Job Participate in deep-dive analysis and maturity assessment of Test Automation practices across Products. Participate in designing Test Automation Architecture Principles and their application in building or re-working automation framework(s) and artefacts. Lead or support Automation delivery projects from technological and logistical perspective Develop Automation solutions for various application technologies including On-premises or Cloud (Azure) environments. Provide technical expertise in resolving Test Automation Engineering, Coding and Architecture issues. Interface with Test Data Management, Tools, Test Environment Management, Testing Standards, and QA/Dev teams on all Test Automation related issues. Participate as a major contributor to the selection of Test Automation tools and lead Test Automation Tools Proof of Concept (POCs) and provide analysis and recommendations. Create educational materials and conduct training and mentoring on all Test Automation related subjects. Establish, maintain, and oversee all aspects of QA processes and methodologies to ensure effectiveness and alignment to industry best practices. Prepare, review, and maintain testing documents (test plan, test cases, test reports,) to ensure complete test coverage. Manage proper execution by the QA team on different types of testing (functional, integration, end-to-end, performance, etc.) Facilitate and lead regular QA team meetings or triage call and prioritize testing activities. Efficient management of QA resources across multiple projects Knowledge on SharePoint and Azure based apps will be preferred. Key Accountabilities Manage risks and deliverables to ensure that the testing activities remain within agreed scope, schedule and quality standards Work with project manager and development team to report and escalate relevant testing issues and challenges that arise during testing activities Provide support, assistance, or decisions to QA, support engineer, and customer’s test teams (e.g., recreate issues reported by the customer in production, or in support of customer queries) Provide effort and estimates of testing activities required for the projects or deliverables when needed Manage or prepare customer demo presentations for project deliverables when needed. Good level of understanding of Architecture principles, Design methodologies and their applicability Deep understanding of Automation Framework types and their usage for creating sustainable automation solutions Broad knowledge of Cloud services (AWS, Azure, Browser Stack, etc.), SDLC Tools, specifically Test, Build and CI/CD Automation tools and their utility – Open-Source and commercial. Ability to define and enforce Coding Standards Proficiency in at least one of the standard programming languages – Java/JavaScript, C#, Python, or similar Object-oriented programming Hands-on automation experience in various phases, levels, and environments i.e., Unit, Integration, End-to-End, System, Functional, etc. Hands-on experience in one or more Automation Tools, e.g., Selenium, UiPath, RPA Test Automation (preferably), Cucumber, Integration Tester, SOAP UI, REST API, SonarQube, etc. 9+ years’ experience as Software QA including experience as Senior QA /Lead QA 5+ years of experience in OOPS Programming 6+ years of experience in Test Automation across various Technologies 5+ years of experience in working at an Enterprise organization implementing large scale, niche, end-to-end, advanced technology solutions. Degree in Computer Science, Engineering, or related qualifications Experience in people management / leading a team Solid experience in Agile testing methodologies and best practices. Hands-on and knowledge on automation framework is must. Primary Location: India | Pune Organization: Stantec IN Business Unit Employee Status: Regular Job Level: Midlevel manager Travel: No Schedule: Full time Job Posting: 05/06/2025 05:06:05 Req ID: 1000896 Show more Show less

About Us: AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with existing accounts payable, expense, and card workflows to read, understand, and make real-time decisions based on your unique spend profile, leading to faster processing times and fewer instances of fraud or wasteful spend. Global enterprises, including one-third of the Fortune 500, use AppZen’s invoice, expense, and card transaction solutions to replace manual finance processes and accelerate the speed and agility of their businesses. To learn more, visit us at www.appzen.com . About the Role: We are looking for a Senior Data Scientist to come and work on our growing AI stack. You will be working with a team of highly skilled and motivated data scientists and machine learning engineers. If you are excited about natural language understanding and machine translation, AppZen is the right place for you to apply and grow your skills. Must haves: Solid understanding of machine learning fundamentals, and familiar with standard algorithms and techniques. Expert knowledge of a statistical computing language such as Python , Knowledge of probability and statistics, including experimental design, predictive modeling, optimization, and causal inference. Lead the design, development, and implementation of state-of-the-art NLP algorithm s and models using Transformers and similar architectures. Good Understanding of MLOps tools/processes like ElasticSearch, Jenkins, Docker is a plus. Good knowledge of Deep Learning frameworks like PyTorch , Tensorflow is a must. Ensure data quality throughout all stages of acquisition and processing, including such areas as data sourcing/collection, ground truth generation, normalization, transformation, cross-lingual alignment/mapping, etc. Manage your own process: identify and execute on high impact projects, triage external requests, and make sure you bring projects to conclusion in time for the results to be useful. Excellent written and verbal technical communication skills; communicate proposals and results in a clear manner backed by data and coupled with actionable conclusions to drive business decisions. M.Tech/B.Tech. or equivalent experience in Computer Science, Engineering, Statistics, or other relevant technical field. Must have 4+ years of industry experience. You are a team player. Nice-to-Have: Track-record of having developed novel algorithms, e.g. publications in one or more of the following: KDD, WWW, NIPS, ISWC, NAACL, ACL, SIGIR, EMNLP, ICML etc. Expertise in building and fine-tuning LLM models using Transformers and RAG systems. Show more Show less

G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D. The whole world trusts us when it comes to physical or digital currencies. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry. As the market leader in advanced currency management, would you like to join us in shaping the future of payments? Senior Security Analyst will work as a member of the Cyber Defense Center team. The successful candidate must possess in-depth understanding & hands-on experience on a number of security technologies, eg: SIEM, IDS, IPS, EDR/ XDR, SOAR, Email Security Appliances etc., and should be well versed in performing security investigations and Incident Response. He/she will also assist in defining and documenting Standard Operating Procedures and knowledge sharing within the team. Tasks and Responsibilities Monitoring of the threat landscape and evaluation of applicability to the organization. Identification of risk scenarios and translation into Use Cases / Active Threat Hunting Triage of security events (end-to-end) Development of playbooks Support the local security management and service owners in case of IT security incidents (Incident Response) Optimization of Security systems, fine-tuning use cases and rules for the identification of potential attacks Create rules for compliance and audit requirements and create and manage Watch Lists for current threats. Create custom rules/rule modifications and custom reports/ report modifications as needed. Create custom documentation for internal and external needs. Responsible for mentoring and training of other team members. Assist with designing and documenting work processes within the CDC. Perform other duties as assigned. Education/Experience Bachelor's Degree or equivalent in Information Technology, Information Security/Assurance, Engineering or related field of study; at least 6+ years of related experience and/or training; or equivalent combination of education and experience required. Minimum 6-8 years of Managed Security Services or Information Security experience required. Minimum 4 years of security investigation/Incident Response experience required. Prior Experience as a Splunk Consultant or administrator with a strong understanding of Splunk Architecture Proficiency in scripting languages e.g. Python, Rest API, data query languages e.g. SQL, Splunk queries, KQL, and familiarity with various security tools. Excellent written and verbal communication skills are required. A good understanding of Information, Cyber & Network Security concepts is required. Time management and organizational skills are required. Strong Analytical thinking Risk Management Identifying organizational relevant Threat Intelligence information Expert knowledge in attack strategies (e.g. MITRE Attack Framework) Show more Show less

We are seeking an experienced professional to support our Market and Fundamental Data Content where you will facilitate delivering Index products to our clients. Our Market and Fundamental Data Content function sits between our internal users (R&D and Index Portfolio Management) and our Technology partners, playing a central role in delivering mission-critical data verification and monitoring. You will collaborate with stakeholders to identify opportunities to improve documentation and refine workflows. You will be a front-line product support specialist, tasked with ensuring data is accurately and efficiently delivered to our stakeholders, and fielding and triaging inbound support requests from Research, Client Services, and Production Development. This role is focused on operations support (timeliness, accuracy, and completeness). Domain knowledge of vendor aggregators (such as Refinitiv, Factset and Bloomberg), Equity and Fundamental Data, and data navigation with SQL and R are essential. Responsible for the quality (Completeness, Accuracy, and Timeliness) of data used in index development, rebalance, and reconstitution Resolution of security mapping conflicts with understanding of Corporate Actions Resolution of ad-hoc mapping requests from internal stakeholders Providing solutions for data-related requests Holding responsibility over scheduled jobs and various toolkits Providing support to our ETL processes Gather and triage issues for technical remediation on an ongoing basis Work cross-functionally to resolve systems and client issues Gather, understand, and analyze stakeholder pain points Create training materials Equity Index industry experience preferred Bachelor’s Degree and 5+ years professional experience Expert in financial industry data and data aggregators Understanding of financial instruments and statements Self-sufficient with programming languages (SQL & R) Exposure to big data technologies (SQL databases, Databricks, Apache Spark) Knowledge of Microsoft Excel Well-developed written and oral communication skills Analytical and problem-solving skills Excellent time management skillset Come as You Are Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. AS 400 Developer Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Candidate should be strong in AS400. Good customer interaction skills. Ability to individually handle multiple modules and complicated projects. 8+ Years of Development experience on core AS/400 technologies: DB2400, CL, RPG III/RPG IV/RPG LE. In-depth knowledge on SQL/400, QUERY/400, and other AS/400 utilities. Excellent understanding of Database Technologies: DDS Physical and Logical files, SQL files, Stored Procedures and Complex SQLs. Experience with Advanced ILE concepts – Procedures, Service programs, Functions. Good knowledge on RPG Upgrade / Migration from Fixed Format to Free Format. Good understanding of Application and Database Performance Best Practices and Tuning. Rich experience in creating Design and Estimation Document needed for a development change proposed by Business Users. Interact with business stake holders to get clarity on queries and prepare Technical Specification Document. Design and develop applications to the given Specifications using the Technical Specification document. ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: AS400. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing... You’ll be leading multiple software engineering teams internally and externally to design and develop complex software architecture for our machine-to-machine Management Center platform. This single, scalable system enables our customers to access one of the largest globally integrated networks. Your work will help us to stay at the forefront of technology and positively impact the customer experience. Working closely with external teams to define release content and ensure growth of the platform to meet competitive demands. Leading and mentoring engineering web and application programming interface teams through software platform releases, ensuring products are on spec, architecturally sound, and delivered on time. Supporting customers with major platform issues and coordinating triage efforts to solve them. Documenting and maintaining architectural guidance to ensure performance and scalability of the platform. Adhering to industry standards and best practices and understanding emerging technologies and trends to continuously improve the systems, application, infrastructure, and processes. What We’re Looking For... You get excited by the possibilities that technology creates and how it can improve the way we do business. Applying your analytical skills and expertise to solve complex problems is personally rewarding. With strong written and verbal communication abilities, you’re able to cut through technical jargon to describe complex concepts in a way everyone can understand. People know you for your strong leadership and the way you inspire teams to perform at their best. No stranger to working in a fast-paced environment, you convey a sense of urgency and handle multiple competing priorities with ease, never missing a deadline. You’ll Need To Have Bachelor’s degree or four or more years of work experience. Bachelor’s degree or four or more years of work experience. Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. Experience with .NET development including web design and architecture. Knowledge of application programming interface design (SOAP, REST). Even better if you have one or more of the following: A degree. Led a team. Strong understanding of database architecture and programming. Experience with service oriented architecture and messaging platforms. Java development experience. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: ETL Testing. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Position Summary As the Specialist for Global Product Quality Complaint Triage, you will be responsible for the accurate and timely review, evaluation, and assignment of incoming Product Quality Complaints (PQCs) in a dynamic, high-volume environment. Reporting to the Associate Director of Global Product Quality Complaints, you will work closely with various stakeholders across the organization to ensure compliant and efficient management of PQCs. Your role will involve maintaining a thorough understanding of applicable procedures and PQC intake routes, managing PQC mailboxes, and liaising with investigation sites to deliver high-quality, comprehensive investigation reports. You will apply critical thinking and risk-appropriate timelines to expedite the processing of critical complaints, ensuring timely escalations and accurate assessments. Your responsibilities will also include supporting continuous improvement initiatives, being audit-ready, and providing subject matter expertise during audits and inspections. Additionally, you will engage proactively with both upstream and downstream partners to resolve issues and support the overall quality management system. Your ability to prioritize, manage multiple tasks, and maintain collaborative relationships with stakeholders globally will be essential in driving the success of the PQC processes. Key Responsibilities Responsible for accurate & timely review, evaluation and assignment of incoming Product Quality Complaints (PQCs) in a fast-paced, high-volume, high-complexity environment within established performance requirements (within one business day, >99% Right First Time). Responsible to maintain high level knowledge and understanding of applicable procedures appropriate to processing of Product Quality Complaints for BMS products (Pharmaceutical, Biological, Devices, Combination products). Responsible to maintain expert knowledge and understanding of PQC intake routes and maintain collaborative partnerships with stakeholders for intake of PQCs. Responsible to manage PQC mailboxes as a source of intake for PQCs. Responsible to maintain knowledge of BMS product network, product portfolio, and PQC defect categories with respect to BMS products, commensurate to delivery of timely and right first time processing of Product Quality Complaints from receipt and through to investigation assignment. Ensure that critical thinking and risk-appropriate timelines are applied to the triage and processing of PQCs. Expedite category complaints will be managed with due urgency. Responsible to deliver timely escalations to investigation sites, market quality, and senior management as appropriate. Responsible to liaise with investigation sites to deliver high quality, on-time, comprehensive investigation reports for BMS Quality approval. Responsible to assess reported information for accuracy and completeness, and to facilitate the collection of required data and information to support timely assessments and investigations. Apply critical thinking in the receipt & review of sample photographs, and in the determination of sample return requirements in support of complaint investigations. Assess provided information and secure required additional information as required to support product replacement and/or reimbursement processes where applicable. Engage proactively, collaboratively & timely with upstream partners (Medical Information, Worldwide Patient Safety Case Intake & Processing, Third Party Service providers eg Call Centers etc) and with downstream partners (investigation sites, market Quality etc) to resolve triage assignment inaccuracies and issues to deliver timely resolution and support timely investigation processes. Use risk & time appropriate communication means to engage with and resolve issues with upstream & downstream partners (phone, TEAMs preferred over email). Escalate to PQC management unexpected/undesired trends observed during processing of PQC records. Job Type: Full-time Pay: ₹700,000.00 - ₹1,100,000.00 per year Work Location: In person

Minimum qualifications: Bachelor's degree in Computer Science, a related field, or equivalent practical experience. 3 years of experience within the security space including, security engineering, security analytics, risk quantification/measurement, or technical risk management. Experience in developing and contributing to the implementation of scaled global security risk programs and solutions. Experience landing security outcomes that focus on the end-user in the Identity and Access Management (IAM), platform security, and incident response domains. Experience with AI/ML and data analysis softwares like SQL, R, Python, Go. Preferred qualifications: Experience converting concepts into robust technology for security applications. Experience in partnership with technical and non-technical executive cross-functional stakeholders, and influence successfully across levels and organizational boundaries. Experience with converting data science principles into simple, consumable, outputs that alleviate the need to understand technical concepts for broad audiences. Understanding of the current and evolving landscape of security and insider risk for technology companies. About the job We're building out the fundamental infrastructure to measure and gain observability of risk and security surfaces in gTech, and to do that we need to ensure we’re building analytics, reporting, and control enforcement infrastructure. This role will be in the development of data and access infrastructure that contributes to the fundamentals of securing and improving observability for a large insider population and the associated threats. In addition, this role will drive the adoption of the infrastructure and controls developed within gTech’s operations. You will actively build and deploy these technical applications along with your peers, including external engineering teams, product teams, and non-technical stakeholders to assure a security posture that scales and improves business operations. Responsibilities Design, develop, and deploy technical solutions to improve the security posture of a large-scale user base. Automate pre-existing manual processes through technology to scale output and multiply effectiveness for the technical scope of large security programs and initiatives. Apply principles of secure access management practices, with insider risk and the associated threats, to access management systems and processes. Perform triage of security event tickets, contributing to an existing incident response framework, with identifying anomalous behavior. Translate sophisticated technical concepts into consumable data outputs that allow for interoperability of technical work and business operations. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Hyderabad, India Operations In-Office 10439 Job Description Job Purpose The ICE Cybersecurity DFIR team is responsible for defending critical financial infrastructure from Global Cyber threats. We leverage an evolving arsenal of controls that require technical proficiency as well as tenacity, professionalism, and strong communication skills. Responsibilities Email Triage - Evaluating staff reported emails for malicious intent Data Loss Prevention - Reviewing Daily DLP events for evidence of internal information leaving the network Operations - Handling end user support requests. Some examples of end-user requests: unblocking websites, permitting file uploads, modifying anti-virus policies, and testing email attachments. Incident Management – Detect, document, investigate, and resolve security incidents in an efficient manner Intrusion Detection - Develop and tune anomaly detection capability to produce reliable actionable data Behavioral Analysis - Develop and implement criteria to identify anomalous user behavior leading indicating insider threat activity Desirable Knowledge and Experience University degree in Engineering, CIS, or related discipline Hands-on experience with Systems Administration Deep understanding of networking and its application Relevant Information Security experience Advancement Opportunity Seniority is determined by experience and demonstration of exceptional competencies including: Automation - Automating simple tasks using python increasing efficiency and continuity Counter Measures - Ability to design and implement preventative and corrective controls to counteract emerging threats Security Analytics - Efficiently distill actionable information from large data sets for reporting, hunting, and anomaly detection Proactive Threat Hunting - Develop and execute focused plans to discover advanced threats that evade traditional security controls Serve as a responsible Subject Matter Expert (SME) on one or more tools or technologies via learning, testing, implementing, enhancing, and educating.

Job Duties (Summary): Senior Security SOC Analyst works in 24/7 team and in shifts which include nights and rotational weekends. The role is a key part of our Security Monitoring Incident Response team, involving in investigating alerts/events that trigger from MS Sentinel / SIEM and EDR Tools and other end point tools. Senior Analyst will be the internal escalation point for the Security analysts within the shift/team and will assist Security Analysts in responding to Security Incidents. This role also needs exceptional communication skills (verbal and written), and an ability quickly understand complex information while recognizing familiar elements within complex situations. Required Skills & Experience: Responsible for 24/7 monitor, triage, analysing security events and alerts. Including Malware analysis. Should have good hands-on in Microsoft Sentinel and should have ability to query using KQL [Mandatory] Familiarity with core concepts of security incident response, e.g., the typical phases of response, vulnerabilities vs threats vs actors, Indicators of Compromise (IoCs), etc... Strong knowledge of email security threats and security controls, including experience analysing email headers. Analysing Phishing emails and associated Threats and to remediate them by blocking the Url’s analysing the malware(s),link(s),IOC’s. Good understanding of Threat Intel and Hunting. Good hands on experience in investigating EDR alerts (Tanium, CrowdStrike, etc..) Good hands on experience in using XSOAR Platforms (Demisto, Phantom, etc..) Strong technical understanding of network fundamentals and common Internet protocols, specifically DNS, HTTP, HTTPS / TLS, and SMTP. Experience analysing network traffic using tools such as Wireshark, to investigate either security issues or complex operational issues. Experience reviewing system and application logs (e.g., web or mail server logs), either to investigate security issues or complex operational issues. Knowledge in investigating security issues within Cloud infrastructure such as AWS, GCP, Azure (Preferred not mandatory) Good knowledge and hands-on experience with SIEM systems such as SentinelOne/RSA Netwitness/Splunk/AlienVault/QRadar, ArcSight or similar in understanding/creating new detection rules, correlation rules etc... Experience In defining use cases for playbooks and runbooks (Preferred) Experience in understanding log types and log parsing Strong passion in information security, including awareness of current threats and security best practices. Basic Qualifications (Preferred not mandatory ? if Candidate has equivalent knowledge) Bachelor’s Degree in Computer Sciences or equivalent (Preferred not mandatory) Minimum of 3 years of experience in a Security Operations Centre (SOC) or incident response team (CSIRT Team member). Overall 3+ experience in Information Security/IT Security/Network Security. CEH, CISSP, OSCP, CHFI, ECSA, GCIH, GCIA, GSEC, GCFA certification (minimum One certification - Preferred not mandatory) A relevant specialist degree (e.g., information security or digital forensics). Knowledge in NIST CSF, MiTRE & ATTACK Framework. Active involvement in the Information Security community. Certified in Azure Security [SC-200, AZ-500, AZ-900] ? Either one or more [Mandatory]

Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What you’ll do Perform general application development activities, including unit testing, code deployment to development environment and technical documentation. Works on one or more projects, making contributions to unfamiliar code written by team members. Participates in estimation process, use case specifications, reviews of test plans and test cases, requirements, and project planning. Diagnose and resolve performance issues. Documents code/processes so that any other developer is able to dive in with minimal effort. Develop, and operate high scale applications from the backend to UI layer, focusing on operational excellence, security and scalability. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.). Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit engineering team employing agile software development practices. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Able to write, debug, and troubleshoot code in mainstream open source technologies. Lead effort for Sprint deliverables, and solve problems with medium complexity What experience you need Bachelor's degree or equivalent experience 2+ years experience working with software design and Java, Python and Javascript programming languages 2+ years experience with software build management tools like Maven or Gradle 2+ years experience with HTML, CSS and frontend/web development 2+ years experience with software testing, performance, and quality engineering techniques and strategies 2+ years experience with Cloud technology: GCP, AWS, or Azure What could set you apart Self-starter that identifies/responds to priority shifts with minimal supervision UI development (e.g. HTML, JavaScript, Angular and Bootstrap) Experience with backend technologies such as JAVA/J2EE, SpringBoot, SOA and Microservices Source code control management systems (e.g. SVN/Git, Github) and build tools like Maven & Gradle. Agile environments (e.g. Scrum, XP) Relational databases (e.g. SQL Server, MySQL) Atlassian tooling (e.g. JIRA, Confluence, and Github) Developing with modern JDK (v1.7+) Automated Testing: JUnit, Selenium, LoadRunner, SoapUI Cloud Certification Strongly Preferred

Hi, I'm Arpana D.R, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are looking for a Technical Support Analyst Sr who will: Provides Level 2 Support to customers - resolving technical issues / error messages encountered by customers in a live production environment. Appropriately handling of all customer issues including troubleshooting and providing feedback to the customer. Ensures CSG Support Tool is updated with the latest ticket details at all times Supports customers per the details contained in the customer maintenance and support contracts Maintain a high level of customer satisfaction through professionalism; timely response and resolution of issues Follow up on support issues, which include liaising with both the customer as well as Level 3 (PS) and Level 4 (R&D) team. Ensures compliance with SLAs and OLAs Delivers product installations according to internal procedures Escalates opportunities and/or issues according to established procedures Create customer specific Service Pack Installer for those who have development responsibility Works in different business times and on-call 24hrs / 7 days. Shift work, Standby support and working on weeknights/weekends/public holidays is required Ad-hoc occasional travel to customer sites may be expected Drives process improvement efforts to meet SLAs and expected levels of service to internal and external stakeholders Peer review on analysis and communication Demonstration of CSG Values.You will implement the feature independently or as part of a team, using the relevant programming languages with limited instructions Additional Responsibilities may also include In depth triage and analysis of customer defined configuration Daily/Weekly/Monthly/Ad-hoc Reporting on key outputs and status of investigations to internal stakeholders as well as customers Championing a customer and becoming the SME for said customer Creation, maintenance, validation and publication of Remedy Knowledge Management articles Gathers information for cost models, creates preliminary technical resource allocation plans, and provides technical input and consultation. Consults with customers on application and system sizing, performance requirements, application installation and deployment. Performs release promotions (including core upgrades) from development through to UAT Establishes and maintain system/database backup and recovery policies and procedures. Performs technical trouble shooting and consults with development teams to resolve issues Conducts Performance testing, tuning and backup recovery of the database Provides System Administration training on CSG product(s) to customers. Conducts testing of the product during release cycle Key Outputs & Accountabilities Advanced troubleshooting skills Works within defined objectives using internal procedures Able to work on own with minimum supervision Performs work under general direction on routine tasks and detailed instruction on new assignments Aids less experienced members of the team Specialized in one CSG product, in-depth knowledge and experience of more than one CSG product Desired Skills & Experience Driven, a go getter with a can-do attitude Able to quickly grasp new ideas and concepts Able to drive issues to resolution with minimal to no supervision Able to work under pressure Principles of SDLC and PMLC Basic knowledge of Telecommunication environment and customer services procedures Works well within a team environment Able to communicate effectively to convey and clarify information Solid written and verbal communication skills in English Able to communicate in English (Advanced) and one additional language is preferred Good understanding of client requirements and product implementation Experience in Ticket and queue management Experience In Telecommunication Industry Is Preferred Good knowledge of Microsoft Office Good knowledge and understanding of 3rd Party Software (Java, Oracle, Tuxedo…) Good understanding of complex software system architecture and operation Is this opportunity right for you? We are looking for candidates who: 3-5 years of work experience in software industry or related fields Degree or Diploma in Information Technology; Computer Science, Engineering ITIL accreditation will be an advantage. Knowledge in a development language will be an advantage AWS and knowledge of cloud technologies will be an advantage Understand principles of BI and data warehousing Technical Requirements (for all product families excluding Route) Unix skills: Create & modify shell scripts Basic system administration Monitor performance using standard utilities Setup and build a Unix environment View, analyze and understand system logs Intermediate Unix system administration skills Technical Requirements (specifically for WBMS position) Oracle skills: Knowledge of Oracle SQL command is necessary PL/SLQ Knowledge of SAP BO Reporting would be an advantage Oracle Discoverer would be an advantage Technical Requirements (specifically for TSM position) C/C++, Python Perl Technical Requirements (specifically for SV position) C/C++ [Proficiency Level: 2] HAC/RAC [Proficiency Level: 1] Java [Proficiency Level: 2] Apache [Proficiency Level: 2] Linux [Proficiency Level: 4] Unix [Proficiency Level: 4] Oracle databases & PL/SQL [Proficiency Level: 3] Perl [Proficiency Level: 2] SOAP [Proficiency Level: 2] Tuxedo [Proficiency Level: 3] XML [Proficiency Level: 1] MySQL Database – SQL [Proficiency Level: 2] AWS [Proficiency Level: 1] Technical Requirements (specifically for ICP) Admin - UNIX (Solaris) environment skills Admin - Linux – Red-hat, CentOS, Oracle Linux Environments Oracle Database - SQL Oracle Database Administration and maintenance Network Routing, Ports, Protocol (RADIUS, ICMP) Scripting (Perl, Bash) MySQL Database – SQL Telecommunication - Rating and Charging (PCEF and PCRF) – preferable Other programming knowledge (C, C++, Java, abstract data-layers) Technical Requirements (specifically for Route position) PL/SQL [ Proficiency Level: 4] Knowledge of SQL Server based reporting [ Proficiency Level: 1] Microsoft Windows [ Proficiency Level: 3] Microsoft Excel [ Proficiency Level: 3] SQL Server BI Platform [ Proficiency Level: 2] MS .NET framework, VB .NET, VB6, Visual Studio 2010 and above [ Proficiency Level: 2] Intermediate knowledge of Oracle Database [ Proficiency Level: 2] Windows Server build 2012+ [ Proficiency Level: 2] Perl, Python or other similar scripting languages [ Proficiency Level: 3] Version control tools like SVN, Accurev, GIT [ Proficiency Level: 3] Jira [ Proficiency Level: 1] Knowledge management tools [ Proficiency Level: 2] Infragistics [ Proficiency Level: 1] Our Guiding Principles Impact Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits Work from Home, in-office, or hybrid Paid Vacation, Volunteer, Compassionate, and Holiday Time Off Insurance coverage for the family including in-laws, group personal accident and term life insurance policy Employee Insurance Top-Up Tele consultation Emotional and Mental Well-being Support Parental Leave Education and Internet reimbursement Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here Follow us! LinkedIn | Facebook | Twitter Location(s): IN.Bangalore.Office Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description: Group Benefits API Team is responsible for APIs and Integrations supporting Web Applications enabling Guardian’s Group Business. We support our end-to-end Business with APIs for Quote, Policy, Customer, Eligibility and Claims. Group Business intake channels such as Customer-facing portal applications, call center applications, IVR and chatbots are all powered by our APIs and provide unified customer experience. Our team is growing, and we are looking for versatile people skilled in Java based technologies, who are driven, who want to make a difference and code with purpose. We are passionate about the Customer. We do the right thing, believe people count and go above and beyond for the people we serve. You are: An experienced backend Senior Lead Engineer who has experience leading high-performance teams with a track record of delivering quality software with speed to market Highly skilled engineer with strong foundation of Computer Science and Software Development Life cycle concepts An individual who is collaborative and can work across the firm with Enterprise Architects, Business Product Owners, Platform, Security and Production support to enable delivery of a cohesive customer centric product You will: Lead an agile team as part of an Agile Release Train Build well-designed, well-engineered, robust, scalable software integration solutions that are Production ready Engineer application integrations using messaging solutions, events, and REST APIs Work closely with the Business Teams and Solution Architecture to ensure alignment with the Product Roadmap and design blueprint Mentor and coach developers and analysts, assign tasks, follow industry standard processes, and perform code reviews Triage end to end system integration issues across various middleware systems and infrastructure You have: Bachelor’s degree in Computer Science or related field 12+ years of Experience as J2EE Software Engineer Understanding of Agile and SAFE Methodologies Industry experience with implementing Rest APIs, Data Driven Design, Microservices Architecture, Enterprise Integration Patterns and Event Driven Architecture Experience designing user friendly APIs using Open API Swagger Specifications Experience integrating with messaging platforms such as ActiveMQ, IBM MQ Experience with Docker containers and AWS Cloud services S3, Lambda, SQS/SNS, Redis Cache, Open search. Experience using SQL and NoSQL Databases Apache Camel, Tibco Business Works, MuleSoft or similar EAI framework Experience with Rules engines such as OpenL, Drools or Blaze Experience with version control and CI/CD automation tools such as Git, Bitbucket, Jenkins and Maven Experience with API Security frameworks, token management and user access control including OAuth 2.0, JWT Experience with logging and monitoring tools such as Splunk, AppDynamics, Zenoss Location: This position can be based in any of the following locations: Gurgaon Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: SDET . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What You’ll Do Perform general application development activities, including unit testing, code deployment to development environment and technical documentation. Works on one or more projects, making contributions to unfamiliar code written by team members. Participates in estimation process, use case specifications, reviews of test plans and test cases, requirements, and project planning. Diagnose and resolve performance issues. Documents code/processes so that any other developer is able to dive in with minimal effort. Develop, and operate high scale applications from the backend to UI layer, focusing on operational excellence, security and scalability. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.). Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit engineering team employing agile software development practices. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Able to write, debug, and troubleshoot code in mainstream open source technologies. Lead effort for Sprint deliverables, and solve problems with medium complexity What Experience You Need Bachelor's degree or equivalent experience 2+ years experience working with software design and Java, Python and Javascript programming languages 2+ years experience with software build management tools like Maven or Gradle 2+ years experience with HTML, CSS and frontend/web development 2+ years experience with software testing, performance, and quality engineering techniques and strategies 2+ years experience with Cloud technology: GCP, AWS, or Azure What could set you apart Self-starter that identifies/responds to priority shifts with minimal supervision UI development (e.g. HTML, JavaScript, Angular and Bootstrap) Experience with backend technologies such as JAVA/J2EE, SpringBoot, SOA and Microservices Source code control management systems (e.g. SVN/Git, Github) and build tools like Maven & Gradle. Agile environments (e.g. Scrum, XP) Relational databases (e.g. SQL Server, MySQL) Atlassian tooling (e.g. JIRA, Confluence, and Github) Developing with modern JDK (v1.7+) Automated Testing: JUnit, Selenium, LoadRunner, SoapUI Cloud Certification Strongly Preferred Show more Show less

Location: Gurgaon - Haryana, India Additional Location: Bangalore - Karnataka, India - EOIZ Industrial Area Job Family: General & Administration Worker Type Reference: Intern (Fixed Term) (Trainee) - Intern Pay Rate Type: Salary Career Level: P0 Job ID: R-45513-2025 Description & Requirements Skillsets for Zend and Dojo Toolkit Maintenance: Zend Developer: PHP 5.6- 7.x, UI/UX handling (ViewModel, Templating, Helpers), Security practices ( CSRF,XSS,SQL Injection), DB interaction ( SQL, Doctrine, TableGateway), Error Handling ( PHP Logs, Exception tracing,xdebug), PHPUnit, CI/CD familiarity, Zend/ Laminas awareness Dojo Developer: JavaScript (ES5/ES6), Dojo Toolkit awareness, DOM handling, Dijit event management,Security practices ( XSS, event spoofing, secure AJAX), DevTools, Dojo error tracing, Jasmin/QUnit, Maintenance of legacy UI, QA:Understanding of both frameworks for test plan development, Test coverage for module level functions, UI test case design, pixel match, security test cases, penetration basics, Bug Triage, log inspection, Regression, smoke and functional testing, Static and Dynamic testing standards. Common skillsets: Linux, Git, Jira Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Role Purpose Statement Manager Sustainability Analytics Services will be responsible Sustainability Analytics Business Engagement and stakeholder management including requirement gathering, prioritization, scoping & elicitation. Provide subject matter expertise and build functional solution architecture for multiple analytics products & working with various other teams, consultants and subject matter experts. Enable full visibility of Bunge’s Sustainability KPIs for Regulatory and Voluntary Disclosures ensuring the assurance standards . Enable business intelligence & analytics by transforming business and process data into actionable insights to improve business disclosures, decisions and opportunities partnering with data engineering and visualization teams. The incumbent is expected to be an expert in various ESG standards and frameworks, defining sustainability KPIs, Functionally Lead E2E Development of Analytics Tools and manage analysts to elicit business requirements, user stories and translate them to functional specifications for technical solutioning. Key Interfaces Global Sustainability Analytics, Environmental Team, Industrial Team, BBS Analytics Manager, Global Governance Lead, Global Process Owners, Global Transformation Lead and Sustainability Leads, Bunge Global IT and Business Intelligence teams, 3rd party ESG Consultants Key Performance Indicators (KPIs) Build & Enhance Sustainability Analytics Roadmap Deliver Epics as per Business Needs and priority Increased Automation and Improved Data Governance for Disclosures for Regulatory and Voluntary frameworks Positive change in Net promoter Score Main Accountabilities Acting Product Owner and Functional Expert in the practice area of Sustainability, ESG, International Disclosure frameworks and Sustainability Standards Influence, Coach & Lead Subject Matter Experts to build specifications for information systems Engage with business stakeholders, conduct workshops, and capture detailed business requirements Prioritize/Create user stories for Analytics Solution and work closely with Data & Visualization Teams for development. Own Functional Specifications and Global KPI Definitions Own SME Validation and QA Process of the developed stories against BRD and Functional Specs Design UAT Test Cases and facilitate business in conducting UAT in a timeboxed manner and ensure closure Provide clarifications to business users and triage items into change or issues to ensure closure as per workflow Agile-SCRUM Product Owner Participate and Contribute to SCRUM ceremonies like Sprint Planning, Stand-ups, Reviews, Backlog Grooming, & Retrospectives Documenting Agile artifacts such Product Vision, Goal, Roadmap, Milestones, Track Project Status, Risk Log & other artifacts required by governance framework Self-organize routine tasks and lead Workshops, Steer Cos, Governance Checkpoints, and stakeholder meetings Major Opportunities Define & Own ESG KPIs reporting & analytics suite and enable better business decisions & disclosures. Contribute, learn, and keep up with the latest in the ESG & Sustainability compliance frameworks and standards. Become an expert Agile practitioner and learn data and BI tools. Knowledge, Skills and Experience ESG, Sustainability and Industrial KPIs Mastery Extensive understanding of Sustainability Processes, Performance Metrics, and Governance Significant experience driving large projects to successful completion, and ability to work in a global Environment Agile Practitioner and Design Thinking expertise Ability to work in cross functional teams Ability to drive discussions with all levels of management and establish clarity on requirements and deliverables Identify and communicate risks in time and develop mitigation plans Strong communications and presentation skills Ability to make complex and detailed information clear and actionable Effective articulation of varied information in a relatable manner to business audiences Strong collaboration skills and integrity to hold self and others accountable to deliver against commitments Detailed knowledge and experience in BI, Reporting, Analysis, Data Visualization, Visual Storytelling Experience or Professional Certifications in GRI/SASB/IR/TCFD/CDP/BRSR Relevant experience for 7 to 12 years US CPA or Masters in ESG / Sustainability or equivalent from a premier institute/university Competencies Leadership Competencies: Excellent written and oral communication skills, proactive, action- and result oriented, team player, High-performing problem-solver, critical thinker, high degree of passion for establishing a customer-oriented mindset, manage a team of cross functional experts Functional Competencies: Strong working knowledge of sustainability/industrial/supply chain or finance domain, business intelligence/reporting, data analysis and visualization, high analytical capabilities, highly detail-oriented, clear, articulate communicator Technological Competencies: Strong competency in Jira, MS teams, MS PowerPoint, MS Excel, MS Word and working knowledge of other enabling tools for a business services command center. Competencies in Business Analysis and elicitation assisting and enabling tools and platforms Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world. Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: SAP HANA Analytics. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Mandatory Skills: Teradata. Experience: 5-8 Years. Please find the Teradata JD Below: Good understanding of DWH Good Experience in Teradata (Bteqs), Oracle and SQL Server ETL Knowledge like (Informatica) BI Knowledge (like Power BI or looker) Basic Shell scripting Scheduling tools like (Maestro) Good understanding of CICD in Azure DevOps or GitHub, with knowledge of Jenkin Jobs ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: Teradata. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. We are looking for a talented and experienced Senior Software Engineer to join our dynamic team. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. As a Senior Software Engineer, you will be involved in the design, development, testing, deployment, and maintenance of software solutions. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services. Responsibilities Software Development: Write clean, maintainable, and efficient code or various software applications and systems. Design and Architecture: Participate in design reviews with peers and stakeholders and in the architectural design of new features and systems, ensuring scalability, reliability, and maintainability. Code Review: Diligent about reviewing code developed by other developers, providing feedback and maintain a high bar of technical excellence to make sure code is adhering to industry standard best practices like coding guidelines, elegant, efficient and maintainable code, with observability built from ground up, unit tests etc. Testing: Build testable software, define tests, participate in the testing process, automate tests using , tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide. Debugging and Troubleshooting: Triage defects or customer reported issues, debug and resolve in a timely and efficient manner. Service Health and Quality: Contribute to maintaining the health and quality of services and incidents, promptly identifying and escalating issues. Collaborate with the team in utilizing service health indicators and telemetry for action. Assist in conducting root cause analysis and implementing measures to prevent future recurrences. Dev Ops Model: Understanding of working in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production. Documentation: Properly document new features, enhancements or fixes to the product, and also contribute to training materials. Minimum Qualifications Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 2+ years of professional software development experience. Proficiency in Java and good to have in other programming languages such as Python, NodeJS, or JavaScript. Experience with software development practices and design patterns. Strong problem-solving skills and attention to detail. Familiarity with version control systems like Git GitHub and bug/work tracking systems like JIRA. Basic understanding of cloud technologies and DevOps principles. Strong analytical and problem-solving skills, with a proven track record of building and shipping successful software products and services. Good communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Preferred Qualifications Master’s degree in Computer Science, Engineering, or a related technical field. Experience with cloud platforms like Azure, AWS, or GCP. Familiarity with CI/CD pipelines and automation tools. Experience with test automation frameworks and tools. Knowledge of agile development methodologies. Commitment to continuous learning and professional development. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com Show more Show less