5821 Triage Jobs - Page 39

Do you like working on identifying and preventing potential cybersecurity risks? Are you ready for the next step in your career? Join our Digital Technology Team! Our Digital Technology business provides intelligent, connected technologies to monitor and control our energy extraction assets. We provide customers with the peace of mind needed to reliably and efficiently improve their operations. Our team creates business value through continuous improvement in up-time, resilience, performance, time to market, security and compliance Partner with the best As an Incident Response Analyst you will play a crucial role in safeguarding Baker Hughes information systems by analyzing a wide range of cybersecurity events. Your primary focus will be on identifying, investigating, and interpreting security incidents and trends, and making recommendations on appropriate containment and remediation steps. You will be at the forefront of detecting potential threats and vulnerabilities, providing critical insights that drive our cybersecurity defense strategies. As a Incident Response Analyst you will be Responsible for : Leading technical aspects of digital security incident detection and response, focusing on very unstructured incidents and high-risk events. Specializing in network-centric analysis (NSM), host-centric analysis (live response, digital forensics), malware analysis, and/or log-centric analysis (SIEM) Performing daily response operations with a schedule that may involve nontraditional working hours - act as escalation points for Event Triage Analysts Mentoring and train Event Analysts as required. The best candidates for the role work well with other people and have strong verbal and written communication skills, a sense of diplomacy, and decision making skills to handle the often fast-paced role of an incident handler Fuel your passion Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math). A minimum 4 years of professional experience in STEM related degree, Political Science/Government/International Affairs. The best candidates for the role work well with other people and have strong verbal and written communication skills, a sense of diplomacy, and decision making skills to handle the often fast-paced role of an incident handler Strong verbal and written communication skills Detailed understanding of APT, Cyber Crime and other associated tactics Strong track record of understanding and interest in recognized IT and OT security-related standards and technologies, demonstrated through training, job experience and/or industry Knowledge of and/or working on Baker Hughes OT products Professional experience with Cyber Security, Operations Security, Product Security, Industrial Control Systems (ICS), Information Assurance, and Information Technology Experience with host based detection and prevention suites (Microsoft Defender, OSSEC, Yara, MIR, Carbon Black, Tanium, etc.) Experience with host-centric tools for forensic collection and analysis (Microsoft Defender, Sleuth Kit, Volatility Framework, FTK, Encase, etc.) Experience with Network Forensics and/or Network Security Monitoring (NSM) tools (Snort, Bro-IDS, PCAP, tcpdump, etc.) and analysis techniques (alert, flow/session and PCAP analysis) Experience with malware and reverse engineering (Dynamic and static analysis) Strong IT infrastructure background including familiarity with the following: Networking (TCP/IP, UDP, Routing) Applications (HTTP, SMTP, DNS, FTP, SSH, etc.) Encryption (DES, AES, RSA) and hashing algorithms (MD5, SHA-1, etc.) System/Application vulnerabilities and exploitation Operating systems (Windows, *Nix, and Mac) Cloud technology (SaaS, IaaS, PaaS) and associated digital forensics and incident response techniques CISSP, CISM or related SANs certifications preferred Active US government security clearance Working knowledge of secure communication methods, including Secure Shell, S/MIME and PGP/GPG Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Occasionally working remotely from home or any other work location Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. R147718

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Microsoft PowerApps . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Company overview: TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. Overview As a member of the Enterprise Business Applications team, TraceLink EBA-IT is seeking a ServiceNow Developer to establish, execute and manage TraceLink’s growing ServiceNow platform capabilities and operations across multiple business units. As the Developer resource and business partner, you will work across business units to define, develop and test new best practice-based capabilities and to meet rapidly evolving business goals. You will work on business requirement gathering, showcase best practices and help in operational work managing releases and iterative enhancements. In parallel, you will have operational and administrative responsibilities for the global deployment working in close coordination with Security and other IT groups. Collaborating on a daily basis with many cross-functional business partners, the position calls for outstanding hands-on technical development, customer service and written/verbal communication skills. Equally as important are agile work methodology skills, project management expertise and the ability to thrive in a fast-paced, growing and compliance-based cloud-first technology company. Responsibilities Serve as core developer in the delivery of ServiceNow design, development and implementation projects as well as ongoing administration and operations ensuring availability, performance, security and quality objectives As a trusted business partner work directly with global groups and stakeholders to manage and define development requirements translating them into technical objectives Orchestrate and balance development work across multiple business units releasing value-add capabilities on a regular basis Develop and manage all integrations with other platforms via API or vendor provided connectors or iPaaS platforms Define requirements and implement ITIL based, industry best practices Establish and drive Service-Now configuration standards Facilitate the implementation and integration of all modules Manage agile development processes and backlog items As a fellow data steward,deeply understand business goals and develop a strategy focused on these goals that enables a rapid, iterative framework for continuous platform development and integration Lead business teams through complex, multi-phased delivery projects and provide hands-on delivery guidance Work to resolve escalated business unit issues in a timely manner coordinating non-department resources as required Actively promote and educate teams and stakeholders on ITIL frameworks and best practices Create and influence proper standards for development, governance and operational life cycle on the ServiceNow platform Be a team player with ability to drive for win-win solutions across multiple competing interests Manage HI request and core platform upgrades and patches with ServiceNow Orchestrate and execute technology evaluations, RFPs and POCs relating to new capabilities and integrations Collaborate with Security and Regulatory & Quality Compliance teams to drive IT compliance programs; define and promote IT policies, procedures and standards that align with all regulatory requirements and industry best practices. Ensure comprehensive and effective controls are implemented, maintained, and monitored in support of data protection Qualifications 3-5 years progressing ServiceNow platform development and scripting 3-5 years JavaScript experience on ServiceNow 3-5 years hands-on experience with: Business Rules, Client Scripts, UI Policies, Script Includes, Database Views, ACLs 2-3 years ServiceNow API integration experience with other SaaS platforms Demonstrated project experience in each of the following areas: ITSM, Service Portal, CMDB, Request, Incident, Problem, Change, KB, Asset, Security Operations and Vulnerability Response Hands-on experience on Self service portal, Service Catalog development, workflows, flow designers, schedule jobs, transform maps, transform scripts for data loads and event management, working with update sets Hands-on ServiceNow IntegrationHub and RPA desired Bachelor’s degree in Computer Science, related fields or commensurate work experience ITIL certification; Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards ServiceNow developer certification Experience in releasing update sets across multiple environments Experience conducting ServiceNow 6-month platform/”city” upgrades Experience managing projects using Agile methodologies Proven experience participating in global IT development projects consisting of onsite resources, contractors, consultants and managed services providers Strong project management experience especially with roll-outs and technology proof-of-concept (POC) initiatives and integrations Excellent problem-solving, triage and troubleshooting skills coupled with the ability to work well both in teams and independently Proven ability to flexibly adapt to rapidly changing business priorities and operational challenges Pharma, Healthcare or other security/compliance regulated industry experience preferred Experience in compliance to relevant data protection regulations and frameworks (HIPAA, GDPR, Privacy Shield, ISO 27001, SOC1/2 requirements and controls) Excellent oral and written communication skills including the ability to explain technical concepts to non-technical audiences Additional Requirements Ability to break down complex problems to make decisions and drive progress; strong strategic planning, project management and collaborative leadership skills Possesses exceptional interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences Ability to work collaboratively with diverse leaders, communicate an IT vision and strategy across all levels of the organization, and build consensus around key initiatives and projects High level of organization, attention to detail, and aptitude for planning/managing deadlines Excellent interpersonal and project management skills with ability to work effectively with multiple functional areas Strong commitment to a team approach, and awareness of team and individual success dependencies Ability to successfully manage multiple projects with competing priorities and tight deadlines Proven experience in exercising sound judgment and working independently with minimal supervision and/or guidance. Proactive problem-solver, and one who presents problems and recommendations simultaneously Self-motivated, highly-driven, independent, and results-oriented. Ability to work within a fast-paced environment Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact Candidate-Privacy@tracelink.com.

Do you like working on identifying and preventing potential cybersecurity risks? Are you ready for the next step in your career? Join our Digital Technology Team! Our Digital Technology business provides intelligent, connected technologies to monitor and control our energy extraction assets. We provide customers with the peace of mind needed to reliably and efficiently improve their operations. Our team creates business value through continuous improvement in up-time, resilience, performance, time to market, security and compliance Partner with the best As an Incident Response Analyst you will play a crucial role in safeguarding Baker Hughes information systems by analyzing a wide range of cybersecurity events. Your primary focus will be on identifying, investigating, and interpreting security incidents and trends, and making recommendations on appropriate containment and remediation steps. You will be at the forefront of detecting potential threats and vulnerabilities, providing critical insights that drive our cybersecurity defense strategies. As a Incident Response Analyst you will be Responsible for : Leading technical aspects of digital security incident detection and response, focusing on very unstructured incidents and high-risk events. Specializing in network-centric analysis (NSM), host-centric analysis (live response, digital forensics), malware analysis, and/or log-centric analysis (SIEM) Performing daily response operations with a schedule that may involve nontraditional working hours - act as escalation points for Event Triage Analysts Mentoring and train Event Analysts as required. The best candidates for the role work well with other people and have strong verbal and written communication skills, a sense of diplomacy, and decision making skills to handle the often fast-paced role of an incident handler Fuel your passion Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math). A minimum 4 years of professional experience in STEM related degree, Political Science/Government/International Affairs. The best candidates for the role work well with other people and have strong verbal and written communication skills, a sense of diplomacy, and decision making skills to handle the often fast-paced role of an incident handler Strong verbal and written communication skills Detailed understanding of APT, Cyber Crime and other associated tactics Strong track record of understanding and interest in recognized IT and OT security-related standards and technologies, demonstrated through training, job experience and/or industry Knowledge of and/or working on Baker Hughes OT products Professional experience with Cyber Security, Operations Security, Product Security, Industrial Control Systems (ICS), Information Assurance, and Information Technology Experience with host based detection and prevention suites (Microsoft Defender, OSSEC, Yara, MIR, Carbon Black, Tanium, etc.) Experience with host-centric tools for forensic collection and analysis (Microsoft Defender, Sleuth Kit, Volatility Framework, FTK, Encase, etc.) Experience with Network Forensics and/or Network Security Monitoring (NSM) tools (Snort, Bro-IDS, PCAP, tcpdump, etc.) and analysis techniques (alert, flow/session and PCAP analysis) Experience with malware and reverse engineering (Dynamic and static analysis) Strong IT infrastructure background including familiarity with the following: Networking (TCP/IP, UDP, Routing) Applications (HTTP, SMTP, DNS, FTP, SSH, etc.) Encryption (DES, AES, RSA) and hashing algorithms (MD5, SHA-1, etc.) System/Application vulnerabilities and exploitation Operating systems (Windows, *Nix, and Mac) Cloud technology (SaaS, IaaS, PaaS) and associated digital forensics and incident response techniques CISSP, CISM or related SANs certifications preferred Active US government security clearance Working knowledge of secure communication methods, including Secure Shell, S/MIME and PGP/GPG Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Occasionally working remotely from home or any other work location Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. R147718

Candidates who are ready to come for Face to face interview -Open to apply 5 Days Working from office RESPONSIBILITIES * Architect and implement REST APIs. * Design and implement low-latency, high-availability, and performant applications. * Lead integration of GenAI-powered capabilities into backend systems, including prompt-based APIs and tool-using agents. * Test software to ensure responsiveness, correctness and efficiency. * Collaborate with front-end developers on the integration of elements. * Take initiatives to build better and faster solutions to the problems of scale. * Troubleshoot application-related issues and work with the infrastructure team to triage Major Incidents. * Experience in analyzing/researching solutions and developing/implementing recommendations accordingly. REQUIREMENTS * Bachelor’s Degree in Computer Science or a related field. * 4+ years of professional experience. * Expertise in JavaScript (ES6) and Node JS is a must. * Strong knowledge of algorithms and data structures. * In-depth knowledge of frameworks like Express JS and Restify. * Experience in building backend services for handling data at large scale is a must. * Ability to architect high-availability applications and servers on cloud adhering to best practices. Microservices architecture is preferable. * Experience working with MySQL and NoSQL databases like DynamoDB and MongoDB. * Experience with LangChain, LangGraph, CrewAI, or equivalent GenAI agentic frameworks is a strong plus. * Experience writing complex SQL queries. * In-depth knowledge of Node JS concepts like the event loop. * Ability to perform technical deep-dives into code. * Experience building and deploying GenAI-powered backend services or tools (e.g., prompt routers, embedding search, RAG pipelines). * Understanding of communication using WebSockets. * Good understanding of clean architecture and SOLID principles. * Basic knowledge of AWS and Docker containerization is preferable. * Experience in Python is a plus. * Experience with AI-assisted development tools (e.g., Cursor, GitHub Copilot) to accelerate development, assist in code reviews, and support efficient coding practices is a plus. * Familiarity with Git.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Preferred Qualifications SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift timings - 12PM -9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Bonus Points SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift Timings: 12PM - 9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Job Title: Service Desk L1 Analyst Location: Chennai Shift: 24/7 Rotational Shifts (Mandatory) Certifications: ITIL Foundation Certified (Mandatory or must be willing to obtain) Skills: Excellent verbal and written communication skills. Prior International call handling experience is mandatory. Proficient in handling inbound and outbound customer calls . Clear and structured email communication with internal teams and external clients. Familiarity with ticketing tools such as ServiceNow (preferred), Jira etc. Basic understanding of ITIL framework , especially Incident and Request Management . Foundational knowledge of networking, infrastructure , Exchange Administration and O365 suite. Strong problem-solving skills with the ability to triage and escalate issues effectively. Ability to prioritize tasks and manage multiple open tickets simultaneously. Attention to detail with consistent and accurate reporting and documentation . Comfortable with remote troubleshooting and accessing customer systems securely. Key Responsibilities: Serve as the first point of contact for customers seeking technical assistance via phone, email, or ticketing tools. Take ownership of user-reported issues and see them through to resolution or escalation. Diagnose and troubleshoot basic technical issues, providing timely and effective solutions. Escalate complex or Key unresolved issues to higher-level support teams while maintaining ownership until resolution. Document all interactions and troubleshooting steps clearly and accurately in the ticketing system. Use internal knowledge base and external resources to provide precise and effective technical support. Conduct follow-ups to ensure customer satisfaction and issue closure. Contribute to knowledge base development by creating or updating FAQs and troubleshooting guides. Ensure all assigned tickets are properly logged and accounted for in end-of-shift reports. Maintain adherence to SLA timelines and ensure quality in customer interactions. Collaborate with team members to share knowledge and improve service quality.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Preferred Qualifications SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift timings - 12PM -9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Job Title: QA Tester Experience: 3–5 Years Location: Noida Employment Type: 6 month contract Key Responsibilities: * Analyse business and technical requirements to prepare and maintain detailed, structured test cases. * Perform manual testing across components, including functional, regression, and system integration testing. * Execute test cases, document results, and log issues using JIRA. * Collaborate with developers, product managers, and other QA team members throughout the Agile development lifecycle. * Use SVN for version control and Docker for build/deployment assistance. * Participate in test planning, test reviews, and defect triage meetings. * Ensure high-quality product delivery through thorough test coverage. * Optionally contribute to test automation, performance, or security testing initiatives. Required Skills: * 3–5 years of manual QA experience in a software testing role. * Strong hands-on experience in: o Functional Testing o Regression Testing o System Integration Testing o Test Case Design and Execution * Proficiency with JIRA for defect tracking and test management. * Familiarity with SVN for managing documents or code repositories. * Basic understanding of Docker for build and deployment tasks. * Good communication skills, team collaboration, and analytical thinking. Desirable/Plus Skills: * Exposure to test automation tools or scripting (e.g., Selenium, Postman, or similar). * Knowledge of performance testing (e.g., JMeter, LoadRunner) or security testing is a strong advantage. * Prior experience or understanding of the surveillance and security domain. * Familiarity with Agile/Scrum methodologies. * Knowledge of basic scripting or programming (Java, Python, etc.). Qualifications: * Bachelor’s degree in computer science, Information Technology, Engineering, or

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Preferred Qualifications SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift timings - 12PM -9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Bonus Points SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift Timings: 12PM - 9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Preferred Qualifications SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift timings - 12PM -9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Bonus Points SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift Timings: 12PM - 9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Preferred Qualifications SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift timings - 12PM -9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

We are looking for 10+ years of experience Database Administrator (DBA) to provide production support for Amazon RDS, Amazon Aurora, Cassandra, and Document-based databases . This role will support the ongoing operations, performance, and availability of our cloud-based and NoSQL database environments. The ideal candidate will be adept at managing large-scale distributed systems, cloud-native services, and hybrid data platforms in a 24/7 production environment. Technical Skills Proven experiene in Amazon RDS, Amazon Aurora, Cassandra, and Document-based databases Administrator or similar role in production support environments. 10+ years of experience in database administration and production support roles. Hands-on experience managing and supporting Apache Cassandra in a production environment. Strong knowledge of Cassandra internals, architecture, data modeling, replication, and consistency levels. Proficiency in troubleshooting cluster issues, performance tuning, and capacity planning. Strong hands-on experience with: Amazon RDS (PostgreSQL, MySQL, or SQL Server). Apache Cassandra (including setup, scaling, repairs, and performance tuning). Document Databases (e.g., MongoDB, Amazon DocumentDB, Couchbase). Experience with cloud infrastructure (preferably AWS ), including EC2, S3, IAM, and VPC. Proficiency in Linux/Unix environments and shell scripting. Strong SQL and NoSQL data modeling and query optimization skills. Familiarity with backup/recovery tools, high availability, and disaster recovery strategies. Strong troubleshooting and problem-solving skills. Excellent communication and collaboration abilities. Ability to work in a 24/7 support rotation and handle urgent production issues. Responsibilities Production Support & Monitoring Provide 24x7 production support for RDS (PostgreSQL/MySQL/SQL Server), Cassandra, and Document databases. Monitor database health, availability, and performance using AWS CloudWatch, Prometheus, Grafana, or similar tools. Triage and resolve database-related incidents and s in a timely manner. Perform root cause analysis and implement preventive measures for recurring issues. Database Maintenance & Administration Manage database configurations, backup, restore, and disaster recovery for all supported platforms. Perform software upgrades, security patches, and maintenance tasks with minimal downtime. o Maintain cluster integrity and support scaling operations for Cassandra and DocumentDB . Performance Tuning & Optimization Tune queries, indexes, and configurations for optimal performance across RDS, Cassandra, and Document stores. Analyze workloads and suggest improvements to data access patterns and schema design. Security & Compliance Support audits, compliance checks, and data protection policies across environments. Implement and enforce database security best practices (encryption, IAM policies, VPCs, RBAC, etc.). Automation & CI/CD Integration Automate operational tasks and deployments using scripts (Bash, Python) and IaC tools like Terraform or CloudFormation. Collaborate with DevOps teams to integrate database changes into CI/CD pipelines. Collaboration & Documentation Work closely with development, SRE, and infrastructure teams to support application rollouts and releases. Maintain detailed runbooks, SOPs, and incident post-mortem documentation. Qualification Experience with AWS-native database services : Amazon DocumentDB, Keyspaces (for Cassandra), or DynamoDB. Familiarity with container orchestration (e.g., Kubernetes) and cloud-native application patterns. Hands-on experience with automation tools like Ansible, Terraform, or Jenkins. Certifications such as AWS Certified Database – Specialty, or AWS Solutions Architect Associate. Exposure to monitoring/logging tools like CloudWatch, DataDog, ELK stack, or Prometheus/Grafana. Skills PRIMARY COMPETENCY : Data Engineering PRIMARY SKILL : Amazon RDS PRIMARY SKILL PERCENTAGE : 60 SECONDARY COMPETENCY : Data Engineering SECONDARY SKILL : Amazon Aurora SECONDARY SKILL PERCENTAGE : 20 TERTIARY COMPETENCY : Data Engineering TERTIARY SKILL : Cassandra TERTIARY SKILL PERCENTAGE : 20 Skills: amazon rds,,amazon aurora,nosql,ci/cd integration,cassandra,document-based databases,automation tools (bash, python, terraform, cloudformation),amazon rds,sql,document-based,cloud infrastructure (aws),linux/unix,monitoring tools (aws cloudwatch, grafana, prometheus),shell scripting

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Preferred Qualifications SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift timings - 12PM -9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Preferred Qualifications SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift timings - 12PM -9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Bonus Points SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift Timings: 12PM - 9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

We are looking for 10+ years of experience Database Administrator (DBA) to provide production support for Amazon RDS, Amazon Aurora, Cassandra, and Document-based databases . This role will support the ongoing operations, performance, and availability of our cloud-based and NoSQL database environments. The ideal candidate will be adept at managing large-scale distributed systems, cloud-native services, and hybrid data platforms in a 24/7 production environment. Technical Skills Proven experiene in Amazon RDS, Amazon Aurora, Cassandra, and Document-based databases Administrator or similar role in production support environments. 10+ years of experience in database administration and production support roles. Hands-on experience managing and supporting Apache Cassandra in a production environment. Strong knowledge of Cassandra internals, architecture, data modeling, replication, and consistency levels. Proficiency in troubleshooting cluster issues, performance tuning, and capacity planning. Strong hands-on experience with: Amazon RDS (PostgreSQL, MySQL, or SQL Server). Apache Cassandra (including setup, scaling, repairs, and performance tuning). Document Databases (e.g., MongoDB, Amazon DocumentDB, Couchbase). Experience with cloud infrastructure (preferably AWS ), including EC2, S3, IAM, and VPC. Proficiency in Linux/Unix environments and shell scripting. Strong SQL and NoSQL data modeling and query optimization skills. Familiarity with backup/recovery tools, high availability, and disaster recovery strategies. Strong troubleshooting and problem-solving skills. Excellent communication and collaboration abilities. Ability to work in a 24/7 support rotation and handle urgent production issues. Responsibilities Production Support & Monitoring Provide 24x7 production support for RDS (PostgreSQL/MySQL/SQL Server), Cassandra, and Document databases. Monitor database health, availability, and performance using AWS CloudWatch, Prometheus, Grafana, or similar tools. Triage and resolve database-related incidents and s in a timely manner. Perform root cause analysis and implement preventive measures for recurring issues. Database Maintenance & Administration Manage database configurations, backup, restore, and disaster recovery for all supported platforms. Perform software upgrades, security patches, and maintenance tasks with minimal downtime. o Maintain cluster integrity and support scaling operations for Cassandra and DocumentDB . Performance Tuning & Optimization Tune queries, indexes, and configurations for optimal performance across RDS, Cassandra, and Document stores. Analyze workloads and suggest improvements to data access patterns and schema design. Security & Compliance Support audits, compliance checks, and data protection policies across environments. Implement and enforce database security best practices (encryption, IAM policies, VPCs, RBAC, etc.). Automation & CI/CD Integration Automate operational tasks and deployments using scripts (Bash, Python) and IaC tools like Terraform or CloudFormation. Collaborate with DevOps teams to integrate database changes into CI/CD pipelines. Collaboration & Documentation Work closely with development, SRE, and infrastructure teams to support application rollouts and releases. Maintain detailed runbooks, SOPs, and incident post-mortem documentation. Qualification Experience with AWS-native database services : Amazon DocumentDB, Keyspaces (for Cassandra), or DynamoDB. Familiarity with container orchestration (e.g., Kubernetes) and cloud-native application patterns. Hands-on experience with automation tools like Ansible, Terraform, or Jenkins. Certifications such as AWS Certified Database – Specialty, or AWS Solutions Architect Associate. Exposure to monitoring/logging tools like CloudWatch, DataDog, ELK stack, or Prometheus/Grafana. Skills PRIMARY COMPETENCY : Data Engineering PRIMARY SKILL : Amazon RDS PRIMARY SKILL PERCENTAGE : 60 SECONDARY COMPETENCY : Data Engineering SECONDARY SKILL : Amazon Aurora SECONDARY SKILL PERCENTAGE : 20 TERTIARY COMPETENCY : Data Engineering TERTIARY SKILL : Cassandra TERTIARY SKILL PERCENTAGE : 20 Skills: amazon rds,,amazon aurora,nosql,ci/cd integration,cassandra,document-based databases,automation tools (bash, python, terraform, cloudformation),amazon rds,sql,document-based,cloud infrastructure (aws),linux/unix,monitoring tools (aws cloudwatch, grafana, prometheus),shell scripting

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Preferred Qualifications SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift timings - 12PM -9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Bonus Points SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift Timings: 12PM - 9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Bonus Points SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift Timings: 12PM - 9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Preferred Qualifications SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift timings - 12PM -9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Bonus Points SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift Timings: 12PM - 9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.