Company Description PSA International (PSA) is a leading global port operator with over 70 terminals in 45 countries. PSA collaborates with customers and partners to develop world-class port ecosystems and deliver innovative supply chain solutions. PSA India, an early participant in India’s container terminal privatization program, has investments in Mundra, Chennai and Navi Mumbai. PSA India is seeking a Cyber Security Engineer to play a key role in strengthening the organization’s cybersecurity posture through a combination of policy governance , risk management and security operations . This hybrid position requires a hands-on and collaborative professional who can balance governance and compliance needs with technical oversight of operational controls and processes. Role Description Drive the implementation and maintenance of cybersecurity policies, procedures, and standards aligned with ISO 27001, NIST CSF, and internal controls. Support internal, external, and third-party audits by providing evidence, validating controls, and coordinating remediation actions. Maintain the cybersecurity risk register, coordinate with stakeholders for risk assessments, and track treatment plans to closure. Guide and validate technical teams on implementation of security baselines, secure configuration templates, and infrastructure hardening. Participate in infrastructure and cloud architecture reviews, validate security design elements, and provide recommendations based on risk exposure. Review and advise on network architecture, segmentation strategies, firewall rulesets, and secure zone definitions. Work with engineering teams to review architectural diagrams, deployment plans, and ensure controls are mapped to technical designs. Coordinate and track operational cybersecurity tasks including patch compliance, endpoint health, logging, backup validation, and certificate lifecycle management. Assist business units during security incidents by coordinating initial triage, containment guidance, and post-incident documentation. Collaborate with IT and business leads to embed cybersecurity requirements into project governance, change management, and vendor onboarding. Manage access control processes, conduct periodic reviews, and ensure alignment with least privilege principles. Contribute to the development of security awareness programs and deliver periodic training and communication across functions. 4–6 years of experience in cybersecurity engineering, risk governance, or audit-aligned operations roles. Hands-on familiarity with network infrastructure, secure architecture principles, endpoint security, and foundational cloud security. Qualifications Information Security and Cybersecurity Governance expertise Experience in infrastructure security, network architecture validation and secure configurations Exposure to internal/external audit processes, compliance tracking, and risk assessments Understanding of vulnerability management lifecycle and operational control implementation Strong analytical, documentation, and stakeholder coordination skills Cybersecurity and Network Security expertise Strong analytical and problem-solving skills Knowledge of industry best practices in cyber security Professional certifications such as ISO 27001 LA, CEH, CompTIA Security+ or equivalent are preferred. Bachelor's degree in Computer Science, Information Technology, or related field Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Global Security Operations Center (GSOC) Senior Analyst assigned to a specific client is responsible for triage, quality assurance, and intelligence and threat analysis utilizing the Crisis Response tool, guaranteeing optimal business operations. The Senior Analyst will develop and coordinate implementing new services and best practices with the GSOC team. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Support senior management and line-of-business (LOB) stakeholders closely by triaging risks and ensuring the smooth continuance of business functions during an incident, crisis, or disaster. Drive and manage working and project management groups to enhance the GSOC’s technological and operational support. Manage the implementation of new services, tools, and applications to support GSOC operations. Implement & support GSOC operating procedures/best practices to drive business goals and objectives. Facilitate client’s crisis management response and coordinate incident escalations and emergency communications to the site, regional, and enterprise-level global security leadership. Conduct detailed written and verbal situation briefings to global security executives and higher. Draft & review concise notifications for the Client’s decision-makers and global security leader’s distribution. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. All other duties, as assigned. Qualifications Bachelor's degree in Security Studies, International Affairs, Intelligence Studies, Criminology, Crisis Management, or related field. At least five years of experience in a collaborative environment such as a government or corporate global security operations center, emergency operations center, or other transferable fields. Experience working with global risk intelligence and incident response software, emergency mass notification systems, travel risk management software platforms, and geographic information systems. Experience working in intelligence, geopolitical or security-related disciplines Demonstrated analytical and problem-solving experience providing business insights and recommendations from data sets. Excellent verbal, written, and interpersonal communication skills. Able to work in a fast-paced environment under multiple deadlines and competing priorities. Able to organize workload for effective implementation. Serve as an effective team leader. Attentive to details and accuracy. Able to build consensus and influence decision-makers. Maintain confidentiality when dealing with sensitive information. Computer skills; Microsoft Power BI, Tableau. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Show more Show less

Hi All, Greetings from Shivsys Softwares Pvt Ltd We are hiring for Product Security Engineer Role: Product Security Engineer Experience: 3+ Years Location: Noida Job Description: Security Specialist in areas of Security Vulnerability Assessment & Penetration Testing. Responsible for periodic assessment and implementation of remediation with the help of node owners. Job Key Tasks & Responsibilities: · Experience in developing trailored Vulnerability Assessment Profiles in collaboration with clients, outlining assessment scope, methodologies, risk assessment criteria, and reporting structures. · Have created and configured custom scan policies for vulnerability scanners, ensuring accurate, tailored scans to meet organizational needs and risk tolerance. · Configure scan policies for full network scans, application scans, compliance checks, and sensitive data exposure detection. · Performed both authenticated and unauthenticated scans across telecom networks and cloud environments (VNF, CNF). Troubleshooting and debugging scans. · Performed automated and manual scans against the CIS Benchmarks (e.g., CIS AWS Foundations, CIS Linux, CIS Windows) to ensure compliance with industry best practices. · Performed comprehensive risk triage by analyzing vulnerability reports, verifying false positives, and assigning accurate severity levels to vulnerabilities based on CVSS matrix. · Evaluate the impact of vulnerabilities and prioritize vulnerabilities based on CVSS scoring and considering exploitability in telecom environments (e.g., SS7, Diameter, GTP, VoIP, IoT, 5G). · Perform cloud-specific vulnerability assessments for containers and orchestration platforms (Docker, Kubernetes). · Provide remediation recommendations based on scan findings, including patching, work arounds, configuration hardening, and compensating controls. · Worked on remediation of non-compliant configurations and security issues based on CIS recommendations. · Experience in threat intelligence gathering to identify known exploits and determine the current exploitation risk of vulnerabilities (e.g., availability of exploit POC, exploit in wild). · Experience of working in ticketing tools i.e. ServiceNow, Jira. · Proficiency in Linux, Windows, and cloud security hardening. · Knowledge security frameworks and standards (e.g., NIST, ISO 27001, CIS) Experience & Certification: · Minimum 3+ years of relevant experience in a combination of security and operations technology jobs · Vulnerability Scanning tools: Nessus, Qualys, OpenVAS · Cloud Scanning Tools: Redhat ACS, Anchore, Trivy · Ticketing Systems: Jira, ServiceNow, Remedy Telecom Expertise: Telecom architecture(2G,3G,4G,5G), Nokia Nodes and functionalities You can also drop your updated CV at karan.prajapati@shivsys.com Show more Show less

About The Role Gartner Peer Community is an influential network of business leaders where they can discuss key issues and critical business decisions. Product Operations Specialist consistently drives client visits, participation and engagement within Gartner Peer Community, ensuring a valuable experience where clients can learn from each other and get answers to their questions in an online community. A successful candidate will have a deep understanding of both product and client management along with excellent content creation & communication skills. In this role, you’ll work closely with the product, engineering, and content teams to improve the client experience and internal support processes. What You Will Do Own and execute growth campaigns to increase traffic, registrations, and top-of-funnel conversions. Experiment with multiple acquisition channels (e.g., organic, email, referral, paid social). Encourage existing users to visit, contribute posts and share content through proactive outreach Track and report on key performance indicators (KPIs) related to community growth and engagement. Provide insights and recommendations based on data analysis to optimize community strategies. Provide recommendations based on the analysis resulting in improved processes and client experiences. Drive experiments to drive growth and contribution within the platform Triage unanswered questions and other community requests. Do Survey Setup & Planning on platform and proactive outreach to achieve desired number of survey responses Collaborate with cross-functional teams to identify growth opportunities and implement initiatives that drive platform expansion. Manage internal stakeholders and align business objectives through client engagement What You Will Need Bachelor’s degree or equivalent. Engineering or Business Studies or Economic/English Hons preferred Overall, 2-3 years of relevant industry experience in a Product, Marketing, Community or Growth team Demonstrated experience in developing and executing growth and marketing strategies for online communities or platforms across one or more channels: email, social, referrals, etc. Strong analytical & problem-solving skills with the ability to leverage data to substantiate campaign strategies and value propositions. Proficient in Excel and PowerPoint to prepare and present reports/analyses. Familiarity with marketing automation tools and platforms to drive outreach and engagement campaigns preferred. Familiarity with funnel metrics and top-of-funnel acquisition tactics preferred. Very Strong Oral & Written Communication skills. What We Offer In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including: Competitive base salary Generous performance-based rewards Opportunities to strengthen market research expertise Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com . Job Requisition ID:99308 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser. Show more Show less

About the role: Gartner Peer Community is an influential network of business leaders where they can discuss key issues and critical business decisions. Product Operations Specialist consistently drives client visits, participation and engagement within Gartner Peer Community, ensuring a valuable experience where clients can learn from each other and get answers to their questions in an online community. A successful candidate will have a deep understanding of both product and client management along with excellent content creation & communication skills. In this role, you’ll work closely with the product, engineering, and content teams to improve the client experience and internal support processes. What you will do: Own and execute growth campaigns to increase traffic, registrations, and top-of-funnel conversions. Experiment with multiple acquisition channels (e.g., organic, email, referral, paid social). Encourage existing users to visit, contribute posts and share content through proactive outreach Track and report on key performance indicators (KPIs) related to community growth and engagement. Provide insights and recommendations based on data analysis to optimize community strategies. Provide recommendations based on the analysis resulting in improved processes and client experiences. Drive experiments to drive growth and contribution within the platform Triage unanswered questions and other community requests. Do Survey Setup & Planning on platform and proactive outreach to achieve desired number of survey responses Collaborate with cross-functional teams to identify growth opportunities and implement initiatives that drive platform expansion. Manage internal stakeholders and align business objectives through client engagement What you will need: Bachelor’s degree or equivalent. Engineering or Business Studies or Economic/English Hons preferred Overall, 2-3 years of relevant industry experience in a Product, Marketing, Community or Growth team Demonstrated experience in developing and executing growth and marketing strategies for online communities or platforms across one or more channels: email, social, referrals, etc. Strong analytical & problem-solving skills with the ability to leverage data to substantiate campaign strategies and value propositions. Proficient in Excel and PowerPoint to prepare and present reports/analyses. Familiarity with marketing automation tools and platforms to drive outreach and engagement campaigns preferred. Familiarity with funnel metrics and top-of-funnel acquisition tactics preferred. Very Strong Oral & Written Communication skills. What we offer: In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including: Competitive base salary Generous performance-based rewards Opportunities to strengthen market research expertise Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com. Job Requisition ID:99308 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser. Show more Show less

Job Title: Senior Java Developer Experience: 5- 8 + Years CTC: Upto 20 LPA What you’ll do Perform general application development activities, including unit testing, code deployment to various environments using Java, Spring Boot on GCP Maintains and enhances high-scale applications from the backend to the UI layer, focusing on operational excellence, security, and scalability. Solves problems with medium complexity Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Triage product or system issues and debug/track/resolve them by analyzing the sources of issues and the impact on network, or service operations and quality. Work across teams to integrate our systems with existing internal systems, Data Fabric, and CSA Toolset. Documents code/processes so any other developer can dive in with minimal effort. Actively participates in the estimation process, project planning, user story grooming, sprint reviews, retrospectives, etc. Cloud Certification Strongly Preferred What experience Bachelor's degree or equivalent experience 5+ years of overall IT experience 4+ years’ experience working with Java, Spring Boot, and Microservices 2+ years’ experience with Cloud technology: GCP, AWS, or Azure 2+ years’ experience with source code management systems (e.g. SVN/Git, GitHub), CICD, Kubernetes, Infrastructure as Code 2+ years’ experience with software build management tools like Maven or Gradle What could set you apart Self-starter that identifies/responds to priority shifts with minimal supervision Awareness of the latest technologies and trends. Career graph shows a willingness to learn and grow UI development (e.g. HTML, JavaScript, Angular, and Bootstrap) Agile environments (e.g. Scrum, XP) Relational databases (e.g. SQL Server, MySQL) Atlassian tooling (e.g. JIRA, Confluence, and GitHub) Developing with modern JDK (v1.7+) Show more Show less

Job Title: GitHub Administrator Summary: The GitHub Administrator will be responsible for ensuring the smooth and efficient operation of our organization's GitHub environment. This role involves managing user access, teams, and repository permissions, implementing security best practices, and facilitating seamless collaboration for development teams. The ideal candidate will have a strong understanding of GitHub's features and administration capabilities, with a focus on maintaining a secure and productive environment for all users. Responsibilities: User and Team Management: Manage organization members, including adding users to specific teams and understanding team responsibilities and visibility. This includes the ability to filter teams by roles such as maintainer or member. Repository Permission Management: Understand and manage different repository permission levels, including read, triage, write, maintainer, and admin, and assign appropriate roles to team members and open-source contributors. This requires careful consideration of the destructive actions associated with admin privileges. Organization Hierarchy and Administration: Possess a strong understanding of organization hierarchy and how administration functions within it. This includes knowledge of permission levels at the organization level (owner, billing manager, security manager, outside collaborator, moderator, and member), enterprise level, and team level, as well as for individual repositories. Identity Provider Integration: Implement and manage the integration of GitHub with identity providers such as Microsoft Entra ID to enable a higher level of authentication and streamline organization management. This includes understanding the necessary installation permissions, such as "read all users' full profile" for Microsoft Entra ID team synchronization. Security and Compliance: Configure and manage repository protection rules to enforce workflows such as requiring pull requests before merging and ensuring status checks pass. This contributes to maintaining code quality and security. Single Sign-On (SSO) Implementation: Enable and manage Single Sign-On (SSO) to allow users signed into the corporate network to access the GitHub website without requiring a second sign-in. Troubleshooting and Support: Work towards the goal of keeping everything working smoothly for all GitHub users within the organization. This may involve answering questions related to user permissions and access. Required Skills and Experience: Demonstrated understanding of GitHub's user authentication methods, including personal access tokens and username/password login. Experience with creating and managing teams within GitHub organizations, including assigning responsibilities and managing capacity. Solid understanding of GitHub repository permission levels and the capabilities associated with each role. Familiarity with the concepts and benefits of integrating GitHub with external identity providers like Microsoft Entra ID for enhanced authentication and user management. Ability to configure and manage GitHub repository protection rules to enforce desired development workflows. Understanding of different permission levels within GitHub, including organization, enterprise, team, and repository levels. Knowledge of enabling and managing Single Sign-On (SSO) for seamless user access. Strong problem-solving skills and the ability to ensure a smooth working environment for GitHub users. Show more Show less

Description Amazon's IT Services support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer focused and motivated by team success. You will be innovative, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Provides comprehensive technical support to Amazon Corporate employees worldwide. Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team standards. Diagnose and troubleshoots end user computing problems including analyzing the problem, identification of appropriate resources, testing of proposed fixes and follow-up to ensure the problem has been resolved. Creates and submits detailed call logs documenting customer interactions that are accurate, thorough, and timely. Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. Follow all standard operating procedures (SOP) through the effective use of Knowledge management. Manage a case count between 15-25 tickets. Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users. Assists with activities to triage and escalate any system or network outage to reduce downtime. A day in the life About The Hiring Group Job responsibilities Amazon's IT Services support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer focused and motivated by team success. You will be innovative, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Provides comprehensive technical support to Amazon Corporate employees worldwide. Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team standards. Diagnose and troubleshoots end user computing problems including analyzing the problem, identification of appropriate resources, testing of proposed fixes and follow-up to ensure the problem has been resolved. Creates and submits detailed call logs documenting customer interactions that are accurate, thorough, and timely. Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. Follow all standard operating procedures (SOP) through the effective use of Knowledge management. Manage a case count between 15-25 tickets. Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users. Assists with activities to triage and escalate any system or network outage to reduce downtime. Basic Qualifications 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience Experience troubleshooting integrated and interdependent computer systems Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals Preferred Qualifications Bachelor’s degree in Computer Science or related field or experience equivalent. 1+ years of experience in help-desk or desk-side support environment Must have knowledge in Microsoft Windows 10 and additionally one or more of the following: Mac OS X, Linux. Strong verbal and written skills proven ability to communicate with technical and non-technical staff Ability to work both independently and within a team environment Display a commitment to quality and strong multi-tasking skills Adherence to shift schedules and timeliness are key requirements Willingness to work flexible shifts and scheduling, weekends, and holidays Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A3002733 Show more Show less

Description Amazon's IT Services support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer focused and motivated by team success. You will be innovative, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Provides comprehensive technical support to Amazon Corporate employees worldwide. Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team standards. Diagnose and troubleshoots end user computing problems including analyzing the problem, identification of appropriate resources, testing of proposed fixes and follow-up to ensure the problem has been resolved. Creates and submits detailed call logs documenting customer interactions that are accurate, thorough, and timely. Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. Follow all standard operating procedures (SOP) through the effective use of Knowledge management. Manage a case count between 15-25 tickets. Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users. Assists with activities to triage and escalate any system or network outage to reduce downtime. A day in the life About The Hiring Group Job responsibilities Amazon's IT Services support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer focused and motivated by team success. You will be innovative, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Provides comprehensive technical support to Amazon Corporate employees worldwide. Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team standards. Diagnose and troubleshoots end user computing problems including analyzing the problem, identification of appropriate resources, testing of proposed fixes and follow-up to ensure the problem has been resolved. Creates and submits detailed call logs documenting customer interactions that are accurate, thorough, and timely. Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. Follow all standard operating procedures (SOP) through the effective use of Knowledge management. Manage a case count between 15-25 tickets. Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users. Assists with activities to triage and escalate any system or network outage to reduce downtime. Basic Qualifications 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience Experience troubleshooting integrated and interdependent computer systems Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals Preferred Qualifications Bachelor’s degree in Computer Science or related field or experience equivalent. 1+ years of experience in help-desk or desk-side support environment Must have knowledge in Microsoft Windows 10 and additionally one or more of the following: Mac OS X, Linux. Strong verbal and written skills proven ability to communicate with technical and non-technical staff Ability to work both independently and within a team environment Display a commitment to quality and strong multi-tasking skills Adherence to shift schedules and timeliness are key requirements Willingness to work flexible shifts and scheduling, weekends, and holidays Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A3002733 Show more Show less

Tucows Domains is the world’s largest wholesale domain registrar, playing a crucial role in maintaining the health, neutrality, and openness of the Internet through the domain name system (DNS). We operate globally under trusted brands like Ascio, Enom, Hover, and OpenSRS. Our Registry Services division is at the forefront of managing and innovating the infrastructure for gTLDs, dotBrands, and ccTLDs. With a platform capable of supporting hundreds of top-level domains and millions of second-level domains, we deliver performance, stability, and resilience to registry clients worldwide. We are excited to establish a Registry Operations Center in India to serve the newly awarded NIXI .IN TSP (Technical Service Provider) contract. This center will also support our growing presence in ccTLDs, gTLDs, and dotBrand operations globally. Why Join Tucows? We embrace a people-first philosophy rooted in respect, trust, and flexibility. At Tucows, your work can be remote-first or hybrid, allowing you to thrive from wherever you’re most productive. Today, over 1,000 team members in 20+ countries collaborate to make the Internet better every day. If this sounds exciting, we’d love for you to be part of our journey. Join the herd! About The Opportunity We are seeking to hire a keen and self-motivated intermediate engineer who loves the Internet, and loves learning, sharing their knowledge and applying new technologies to complex problems. As a Full Stack Software Engineer, you will be responsible for implementing and maintaining the server-side code for our registry system including backend services, web applications, databases and APIs. You are capable of navigating and understanding existing codebases and feel well working on linux servers to troubleshoot problems in production environments to quickly triage issues and address them. You will work closely with our project managers, customer support and other stakeholders to improve and maintain our software solutions to meet the needs of our users and customers. Key Responsibilities: Improve and maintain secure, scalable and efficient backend services using existing and new technologies. Maintain the public website of our customer, cooperative with specialized website teams Write efficient SQL queries and ensure performance and reliability Write unit tests, integration tests and end-to-end tests, where needed, to ensure the reliability and stability of our software. Debug and troubleshoot issues in new and existing systems, both code based as well as operational issues in an on-call rotation Document code, participate in code reviews and deploy new versions via existing CI/CD pipelines as a key responsibility to deliver reliable services 3rd level technical support for questions of our customer support team Minimum Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience 3+ years of professional experience as a backend-, frontend- or full stack software engineer or similar role Strong understanding of web technologies, protocols, and standards (e.g., HTTP, REST, JSON, XML and DNS) be familiar with DevOps practices & methodologies, like CI/CD, monitoring systems, incident management Ability to debug and troubleshoot issues in backend services and web applications Experience in implementing Restful APIs, using Git as version control system and an understanding how to use, maintain and debug a relational database system round up your technical skills Ability to work independently as well as part of a team Experience working remotely with a distributed team Strong communication and collaboration skills in fluent English and Hindi (both spoken and written) Nice to have: Proficiency in Python and/or Golang programming languages Experience with message brokers, with a preference for RabbitMQ Experience with cloud services like AWS, containerization technologies like Docker and/or Kubernetes as deployment/orchestration system Knowledge in API security frameworks, token management and user access control including OAuth, JWT, OpenAPI, etc. Knowledge in system administration, operations and infrastructure Understanding of the importance of using collaboration tools like Jira You feel comfortable in the domain industry, knowing about the relationship between registries and registrars Knowledge of EPP - the Extensible Provisioning Protocol. Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing digital divide, and supporting fairness and equality. We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Tucows and its subsidiaries participate in the E-verify program for all US employees. Learn more about Tucows, our businesses, culture and employee benefits on our site here. Show more Show less

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Be involve in Business Requirement gathering, upcoming projects discussions with the onshore/offshore Business Partners for the Testing activities Analyze, develop, and implement efficient and effective Test Plans/Test Cases/Test Data for the new state specific requirements and enhancements for the OMMS program Test execution of Facets Online/Interfaces/Letters/Extensions/Reports and web services for the OMMS Program Conduct the defect triage meetings with all the stake holders and supporting onshore/offshore team with testing, issues and defect resolution Participate in the Release Gateway meeting, Code, Design reviews and production check outs Implement QA methodologies, processes using automation tools to develop and execute the new software solutions Review the test artifacts of the peers to ensure quality delivery Prepare the MOM's, Status reports, issue logs and defect logs for tracking and follow up Design, development and implement automated tests in an ATDD (Acceptance Test Driven Development) setting Write and execute automated tests using UFT, Selenium/Java, Cucumber or similar tools Deliver test automation solutions in accordance with enterprise standards and within development and operational guidelines Perform reviews of automation solution Engineer automated test and metric reporting solutions Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Graduate degree or equivalent experience Bachelors degree (or higher) OR 9+ years of Quality Engineering experience 8+ years of experience with front-end and back-end Quality Engineering tools and methodologies 8+ years of experience in Web Accessibility Testing (i.e. 508 compliance) 8+ years of experience with defect tracking applications 8+ years of experience data testing SQL database query tools 8+ years of experience creating, designing, and executing comprehensive tests plans 8+ years of experience developing high level and detailed test strategy, test plans, test cases, test scripts, defect tracking using various tools such as ALM, Jenkins, Rally, Java, etc 8+ years of experience STLC and functionality, system, regression, integration, Prod-Like, E2E Well versed with Test Automation Frameworks and Design patterns, Robot Framework, Selenium, Jenkins, Oracle, SQL, MongoDB, CI/CD Sauce labs & Github experience Blackbox and Whitebox testing experience Takes Initiative to solve complex problems Ability to work Eastern or Central daytime hours Preferred Qualification US Healthcare experience Saucelabs & Github experience Blackbox and Whitebox testing experience At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Show more Show less

Software Quality Assurance Engineer Job Descriptio n Not all companies are made equal, and at Next Gear Solutions this adage could not be more true. The team at Next Gear Solutions has reimagined restoration job management for contractors in a modern world and helps insurance carriers codify their best practices into actionable solutions. Restoration contractors and adjusters work in extreme conditions to service their customers, and we believe it’s our responsibility to help any way we can, so our tools that are as mobile as the phones they carry. We offer more than just software: we start with feature-rich products and back those up with five-star service and support. .Next Gear Solutions is looking for a Software QA Engineer well versed in developing, documenting, and executing tests to ensure the delivery of a quality business application software product. This position will involve testing and analysis of mobile applications and websites and their coding, writing test cases, test execution including identification and tracking issues through resolution. .This position may also involve the following: participation in developing and refining user requirements, working on cross-functional teams (both internally and externally), building/deployment of new code lines in a product, and releasing innovative software solutions to potential and existing customers. .Must develop and adhere to quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout the development lifecycle. . Job Qualifications Minimum Qualifications Relevant college course work or experience in engineering or related discipline Experience with testing web based applications Excellent written and oral communication skills Strong organizational, planning, and analytical skills The ability to manage multiple priorities and projects simultaneously Familiar with multiple web browsers and OS platforms Proficiency in diagnosing, reporting, tracking, and resolving quality issues Superb communication skills, with the ability to work independently as well as part of a team An ability to rapidly triage technical issues Experience with Windows services Ability to understand/translate business needs into appropriate testing of software solutions Ability to decompose internal and customer requirements into detailed test cases for functional and regression test execution Ability to provide occasional after-hours test and/or deployment support. Candidates must be professional team players who have a competitive fire and passion about quality and how business processes work and interact. In addition, candidates need to be quick learners who apply their testing skills while exhibiting leadership in process re-engineering and in the implementation of process, technological, and organizational changes. Skills preferred for this position Programming and/or database skills are a plus Experience with client-server architecture 2 or more years working with Windows SQL Server Agile methodologies (scrum) LINQ and/or SQL Show more Show less

Data Engineer Astreya offers comprehensive IT support and managed services. These services include Data Center and Network Management, Digital Workplace Services (like Service Desk, Audio Visual, and IT Asset Management), as well as Next-Gen Digital Engineering services encompassing Software Engineering, Data Engineering, and cybersecurity solutions. Astreya's expertise lies in creating seamless interactions between people and technology to help organizations achieve operational excellence and growth. Job Description We are seeking experienced Data Engineer to join our analytics division. You will be aligned with our Data Analytics and BI vertical. You will have to conceptualize and own the build out of problem-solving data marts for consumption by data science and BI teams, evaluating design and operational tradeoffs within systems. Design, develop, and maintain robust data pipelines and ETL processes using data platforms for the organization's centralized data warehouse. Create or contribute to frameworks that improve the efficacy of logging data, while working with the Engineering team to triage issues and resolve them. Validate data integrity throughout the collection process, performing data profiling to identify and comprehend data anomalies. Influence product and cross-functional (engineering, data science, operations, strategy) teams to identify data opportunities to drive impact. Requirements Experience & Education Bachelor's degree in Computer Science, Mathematics, a related field, or equivalent practical experience. 5 years of experience coding with SQL or one or more programming languages (e.g., Python, Java, R, etc.) for data manipulation, analysis, and automation 5 years of experience designing data pipelines (ETL) and dimensional data modeling for synchronous and asynchronous system integration and implementation. Experience in managing troubleshooting technical issues, and working with Engineering and Sales Services teams. Preferred qualifications: Master’s degree in Engineering, Computer Science, Business, or a related field. Experience with cloud-based services relevant to data engineering, data storage, data processing, data warehousing, real-time streaming, and serverless computing. Experience with experimentation infrastructure, and measurement approaches in a technology platform. Experience with data processing software (e.g., Hadoop, Spark) and algorithms (e.g., MapReduce, Flume). Show more Show less

Key Responsibilities Leadership and Team Management: Lead and mentor a team of QA engineers, providing guidance, training, and support to enhance their skills and performance. Coordinate and manage daily QA activities, including test planning, execution, and reporting. Foster a collaborative and high-performing team environment, promoting knowledge sharing and continuous learning. Test Strategy and Planning: Develop and implement comprehensive test strategies and plans for functional, regression, integration, performance, and automation testing. Collaborate with cross-functional teams, including developers, product managers, and business analysts, to understand requirements and ensure test coverage. Automation Development and Maintenance: Design, develop, and maintain robust automation frameworks and test scripts for web, mobile, and backend applications. Integrate automated tests into the CI/CD pipeline to ensure continuous testing and fast feedback loops. Identify opportunities for automation in testing processes and implement solutions to increase test efficiency and effectiveness. Quality Assurance Processes: Establish and enforce QA best practices, standards, and processes to ensure high-quality software delivery. Conduct regular reviews of test cases, test scripts, and defects to ensure adherence to quality standards. Lead defect triage meetings and work closely with the development team to resolve issues promptly. Performance and Load Testing: Plan, design, and execute performance and load tests to evaluate system scalability and reliability under various conditions. Analyse performance test results and provide recommendations for performance optimization. Reporting and Metrics: Develop and maintain test metrics and reports to track the quality and progress of testing activities. Present test results and quality status to stakeholders, highlighting risks and recommending mitigation strategies. Requirements B.E or Equivalent Skills Proficiency in at least one programming language (e.g., Java, Python, C#, JavaScript). Strong knowledge of QA methodologies, tools, and processes. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to work effectively in a team environment. Familiarity with CI/CD tools such as Jenkins, GitLab, or similar is preferred. Experience with cloud environments (AWS, Azure, GCP) and containerization (Docker, Kubernetes) is a plus. Locations Chennai, Tamil Nadu, India Show more Show less

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description In India, we operate as Next Gear India Private Limited, a fully-owned subsidiary of Cotality with offices in Kolkata, West Bengal, and Noida, Uttar Pradesh. Next Gear India Private Limited plays a vital role in Cotality's Product Development capabilities, focusing on creating and delivering innovative solutions for the Property & Casualty (P&C) Insurance and Property Restoration industries. While Next Gear India Private Limited operates under its own registered name in India, we are seamlessly integrated into the Cotality family, sharing the same commitment to innovation, quality, and client success. When you join Next Gear India Private Limited, you become part of the global Cotality team. Together, we shape the future of property insights and analytics, contributing to a smarter and more resilient property ecosystem through cutting-edge technology and insights. Not all companies are made equal, and at Next Gear Solutions this adage could not be more true. The team at Next Gear Solutions has reimagined restoration job management for contractors in a modern world and helps insurance carriers codify their best practices into actionable solutions. Restoration contractors and adjusters work in extreme conditions to service their customers, and we believe it’s our responsibility to help any way we can, so our tools that are as mobile as the phones they carry. We offer more than just software: we start with feature-rich products and back those up with five-star service and support. Next Gear Solutions is looking for a Software QA Engineer well versed in developing, documenting, and executing tests to ensure the delivery of a quality business application software product. This position will involve testing and analysis of mobile applications and websites and their coding, writing test cases, test execution including identification and tracking issues through resolution. This position may also involve the following: participation in developing and refining user requirements, working on cross-functional teams (both internally and externally), building/deployment of new code lines in a product, and releasing innovative software solutions to potential and existing customers. Must develop and adhere to quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout the development lifecycle. Job Qualifications Minimum Qualifications Relevant college course work or experience in engineering or related discipline Experience with testing web based applications Excellent written and oral communication skills Strong organizational, planning, and analytical skills The ability to manage multiple priorities and projects simultaneously Familiar with multiple web browsers and OS platforms Proficiency in diagnosing, reporting, tracking, and resolving quality issues Superb communication skills, with the ability to work independently as well as part of a team An ability to rapidly triage technical issues Experience with Windows services Ability to understand/translate business needs into appropriate testing of software solutions Ability to decompose internal and customer requirements into detailed test cases for functional and regression test execution Ability to provide occasional after-hours test and/or deployment support Candidates must be professional team players who have a competitive fire and passion about quality and how business processes work and interact. In addition, candidates need to be quick learners who apply their testing skills while exhibiting leadership in process re-engineering and in the implementation of process, technological, and organizational changes Skills Preferred For This Position Programming and/or database skills are a plus. Experience with client-server architecture 2 or more years working with Windows SQL Server Agile methodologies (scrum) LINQ and/or SQL Cotality's Diversity Commitment Cotality is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. Equal Opportunity Employer Statement Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, record of offences, age, marital status, family status or disability. Cotality maintains a Drug-Free Workplace. Please apply on our website for consideration. Privacy Policy Global Applicant Privacy Policy By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect with us on social media! Click on the quicklinks below to find out more about our company and associates Show more Show less

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary BizOps Engineer II The Biz Ops (Clearing/GCMS) team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works? Are you a CI/CD geek who loves all things automation? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. For all team members: Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement. Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources For Team Members Supporting The Dev Ops Pipeline: Design, implement, and enhance our deployment automation based on Chef. We need proven experience writing chef recipes/cookbooks as well as designing and implementing an overall Chef based release and deployment process. Use Jenkins to orchestrate builds as well as link to Sonar, Chef, Maven, Artifactory, etc. to build out the CI/CD pipeline. Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus." Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-249851 Show more Show less

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. We are looking for a talented and experienced Senior Software Engineer to join our dynamic team. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. As a Senior Software Engineer, you will be involved in the design, development, testing, deployment, and maintenance of software solutions. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services. Responsibilities Software Development: Write clean, maintainable, and efficient code or various software applications and systems. Design and Architecture: Participate in design reviews with peers and stakeholders and in the architectural design of new features and systems, ensuring scalability, reliability, and maintainability. Code Review: Diligent about reviewing code developed by other developers, providing feedback and maintain a high bar of technical excellence to make sure code is adhering to industry standard best practices like coding guidelines, elegant, efficient and maintainable code, with observability built from ground up, unit tests etc. Testing: Build testable software, define tests, participate in the testing process, automate tests using , tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide. Debugging and Troubleshooting: Triage defects or customer reported issues, debug and resolve in a timely and efficient manner. Service Health and Quality: Contribute to maintaining the health and quality of services and incidents, promptly identifying and escalating issues. Collaborate with the team in utilizing service health indicators and telemetry for action. Assist in conducting root cause analysis and implementing measures to prevent future recurrences. Dev Ops Model: Understanding of working in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production. Documentation: Properly document new features, enhancements or fixes to the product, and also contribute to training materials. Minimum Qualifications Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 2+ years of professional software development experience. Proficiency in one or more programming languages such as C, C++, C#, .NET, Python, Java, or JavaScript. Experience with software development practices and design patterns. Strong problem-solving skills and attention to detail. Familiarity with version control systems like Git GitHub and bug/work tracking systems like JIRA. Basic understanding of cloud technologies and DevOps principles. Strong analytical and problem-solving skills, with a proven track record of building and shipping successful software products and services. Good communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Preferred Qualifications Master’s degree in Computer Science, Engineering, or a related technical field. Experience with cloud platforms like Azure, AWS, or GCP. Familiarity with CI/CD pipelines and automation tools. Experience with test automation frameworks and tools. Knowledge of agile development methodologies. Commitment to continuous learning and professional development. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com Show more Show less

NSC Global is currently looking for a NOC Engineer (L1) to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization. Purpose of Role To be responsible for delivering in line to Network solutions ensuring fulfilment of SLAs for NSC Global managed service customers and to manage all aspects of the network in both the NSC Global data centres and remote local networks, with the main objective to minimise unplanned downtime to the production infrastructure. Key Competencies Autonomy - Perform day- to-day activities under routine and continuous supervision with minor discretion in resolving problems or enquiries without frequent reference to others. Influence - Ensure regular interaction with and may influence immediate colleagues and liaise with other teams as and when required. Ensure more influence in own domain including off-shore and on-shore team in network support to NSC Global end-users/clients. Complexity - responsible to perform a range of varied work activities in a variety of structured environments (24X7 supports, working outside of shift hours) including working towards/on monitoring and management, data updation, network security, auditable working practices and operational procedures and perform site health checks. Business skills - demonstrate ability to understand and use of appropriate methods, tools and applications having rational and organised approach to work. Able to plan, work in a team, schedule and monitor own work within short time horizons. To absorb technical information when it is presented systematically and applies it effectively. Awareness of health and safety issues. To implicate practical experience of service desk systems. To find and propose solutions to service impacting problems and documenting all activities within the corporate tool set. To ensure that all changes to production systems are made using appropriate Change Control in accordance with NSC Global procedures and changes are carefully considered and have appropriate back-out plans for regression. To maintain a high standard of technical project delivery and associated documentation. Primary Responsibilities To provide 1st level support and triage, taking ownership of Incident and Problem cases. To ensure prompt and efficient resolution of incidents, meeting SLA requirements. To maintain an up to date record of network diagrams, inventory databases and equipment specifications related to the customer's services, including updates to the knowledge base. To carry out technical investigations on user logged cases relating to user permission issues (TACACS), performance issues, investigating and service requests. To deliver audit and evidence requirements for shift routines, management configuration reviews, TACACS audits, Security Vulnerability audits, evidencing and remediation actions. To provide the capability to develop and deliver reporting to Service Management teams in line with Link Utilisation, availability and capacity reporting from ITNM, reporting- Switch port, Ad hoc, Cisco working, long running tickets and general case management. QualificationsSC - IT, BCS, BCA, Bachelor Degree, 3 years diploma (BSC - electrical preferred). Experience 1-3 Years of relevant experience Professional skills Basic Skill - Cisco Routing / Switching; Familiar - Checkpoint + Juniper, Load Balancer. Essentials - Cisco CCNA/CCDA or above. Desirable - VPN Technologies and Encryption, load balancer solution including F5, and Cisco CSS, ; Cisco PIX/ASA firewalls, Cisco VPN concentrators, Cisco Unified Call manager, Unity and UC products, Cisco Wireless portfolio, Microsoft Windows 2000/2003 Server/Exchange, Ciscoworks, Net usage, Cisco ACS, TACACS, RADIUS and MPLS & VRF’s, Checkpoint CCSA, GCSE's/O levels. Additional competencies Communication Clear, presentable and excellent communication skill orally and in writing at all levels to initiate and develop effective dialogue with colleagues. Working Together able to work in a team, plan, present, schedule & monitor own work according to team’s need and project requirement. Commitment well organised, disciplined and practical approach. Persuasiveness willing to work under routine supervision to identify and resolving complex issues and to advise and formulate strategies Analytical Ability able to grasp new concepts, approaches and systems. Identifies purpose and objectives & Implements decision and evaluates results. Good problem solving skills. Creativity willing to and motivated enough to develop new ideas, unique and novel solutions to problems and to absorb technical information when it is presented systematically and to apply it effectively. Job Motivation high level of interest and enthusiasm for job responsibilities and can do attitude. Show more Show less

What impact will you make? Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you will find unrivaled opportunities to succeed and realize your full potentiaL Deloitte is where you will find unrivaled opportunities to succeed and realize your full potential. The Team Deloitte’s practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning. Learn more about Analytics and Information Management Practice. Role Purpose Our purpose in the B&PB Data Engineering team is to develop and deliver best-in-class data assets and manage data domains for our Business and Private Banking customers and colleagues—seamlessly and reliably every time. We are passionate about simplicity and meeting the needs of our stakeholders, while continuously innovating to drive value. As a Data Engineer , you will bring strong expertise in data handling and curation to the team. You will be responsible for building reusable datasets and improving the way we work within BPB. This role requires a strong team player mindset and a focus on contributing to the team’s overall success. Job Title: Analyst Data Engineer Division: Business and Private Banking (BPB) Team Name: Data and Analytics, Data Analytics & Strategy Execution Reporting to (People Leader Position): Manager, Data Engineering Location: Gurgaon Core Responsibilities Manage ETL jobs and ensure data requirements from BPB reporting and business teams are met. Assist with operational data loads and support ongoing data ingestion processes. Translate business requirements into technical specifications. Work alongside senior data engineers to deliver scalable, efficient data solutions. Key Role Responsibilities Actively participate in the development, testing, deployment, monitoring, and refinement of data services. Manage and resolve incidents/problems; apply fixes and resolve systematic issues. Collaborate with stakeholders to triage issues and implement solutions that restore productivity. Risk Proactively manage risk in accordance with all policy and compliance requirements. Perform appropriate controls and adhere to all relevant processes and procedures. Promptly escalate any events, issues, or breaches as they are identified. Understand and own the risk responsibilities associated with the role. Accountabilities Build effective working relationships with BPB teams to ensure alignment with the overall Data Analytics Strategy. Deliver ETL pipelines that meet business reporting and data needs. Orchestrate and automate data workflows to ensure timely and reliable dataset delivery. Translate business goals into technical data engineering requirements. People Accountability People Accountability: Individual Contributor Number of Direct Reports: 0 Essential Capabilities Individuals with a minimum of 1–2 years of experience in a similar data engineering or technical role. A tertiary qualification in Computer Science or a related discipline. Critical thinkers who use networks, knowledge, and data to drive better outcomes for the business and customers. Continuous improvers who challenge the status quo and advocate for better solutions. Team players who value diverse skills and perspectives. Customer-focused individuals who define problems and develop solutions based on stakeholder needs. Required Technical Skills: Experience with design, build, and implementation of data engineering pipelines using: SQL Python Airflow Databricks (or Snowflake) Experience with cloud-based data solutions (preferably AWS). Familiarity with on-premises data environments such as Oracle. Strong development and performance tuning skills with RDBMS platforms including: Oracle Teradata Snowflake Redshift Our purpose Deloitte is led by a purpose: To make an impact tha t matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the Communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world. Show more Show less

Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends, we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But that's not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in S&P 500. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment. Job Description Join Strategy’s IT Security group as an Application Security Engineer and play a crucial role in safeguarding Strategy’s software applications while using modern security and AI tooling. In this position, you will be responsible for integrating security practices throughout the software development lifecycle, ensuring that our software products are resilient against vulnerabilities. Secure SDLC Integration: Work closely with development teams to integrate security into the SDLC, including threat modeling, secure code reviews, and security testing. Vulnerability Management: Identify, triage, and remediate security vulnerabilities through static and dynamic application security testing (SAST/DAST) and software composition analysis (SCA) tools. Security Assessments & Penetration Testing: Conduct manual and automated penetration testing of web, mobile, and cloud applications to detect security flaws. Secure Code Review: Analyze source code and provide security recommendations to developers to ensure adherence to secure coding best practices. Threat Modeling & Risk Analysis: Perform threat modeling to anticipate potential attack vectors and improve security architecture. DevSecOps Enablement: Support and enhance DevSecOps initiatives by integrating security automation within CI/CD pipelines. Incident Response & Remediation: Assist in investigating security incidents related to applications and work with engineering teams to remediate threats. Security Awareness & Training: Educate and mentor developers on OWASP Top 10, SANS 25, and other security best practices. Application Security Engineer Pune, India Full-time in person from Strategy Office a minimum of 4 days per week Qualifications Bachelor’s degree in Computer Science, Engineering, or related field Minimum 2 years of software development or software security experience in an agile environment Hands-on experience with SAST, DAST, IAST, and SCA tools (e.g., Checkmarx, Fortify, Veracode, SonarQube, Burp Suite, ZAP). Fluent in one or more programming languages, such as Python, Java, JavaScript Strong knowledge of secure coding principles and application security frameworks Familiarity with security tools (e.g., static and dynamic analysis tools, vulnerability scanners) Understanding of security standards and regulations (e.g., OWASP, NIST) Hands-on experience with Generative AI and/or ML in creating innovative applications that enhance productivity and efficiency, coupled with a strong eagerness to learn Experience with cloud security best practices in AWS, Azure, or GCP. Strong work ethic with a commitment to meeting business needs and effectively collaborating with global colleagues Effective interpersonal skills; ability to collaborate successfully with both technical and non-technical stakeholders Ability to articulate complex technical concepts with clarity, supported by effective written and verbal communication skills Additional Information Additional Information The recruitment process includes online assessments as a first step (English, logic, design, technical) - we send them via e-mail, please check also your SPAM folder Show more Show less

Description Subject Matter Expert at Amazon work on Manual Testing for the Amazon Relay products and Technology at the user level. They are pure Black Box Testers. They will perform audit on the work done by the Device Associates. SMEs also triage the bugs created by the DA team. Roles And Responsibilities Perform test case execution and report bugs accurately Provides floor support to DAs on clarifying their queries during execution Can deal with ambiguity in the system, has clear understanding of product/Project and is less dependent on work instructions Comes up with creative ways to reduce ambiguity by identifying training needs, work instruction simplification etc. Involved in creating test data and test execution in a timely, clear and concise manner Takes part in Adhoc testing like Exploratory testing, Bug Bashes and find customer centric bugs Give feedback on coverage, quality of test instructions, automation needs to the QA team. Key job responsibilities BE, BTech, Master of computer Applications (MCA), MSc Information Technology (IT) or graduate, preferably in a quantitative field of study with relevant exp of 1- 2 years. Basic Qualifications BE, BTech, BS in Computer Science, Master of computer Applications (MCA), MSc Information Technology (IT). Minimal relevant QA experience Strong knowledge of QA methodology Ability to understand technical specifications Preferred Qualifications BE, BTech, BS in Computer Science, Master of computer Applications (MCA), MSc Information Technology (IT). Minimal relevant QA experience of 1- 2 years Strong knowledge of QA methodology Ability to understand technical specifications Effective stakeholder communication Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu Job ID: A2997818 Show more Show less

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills. You will develop deep technology industry knowledge and become adept at building and leading diverse teams. This role is Microsoft onsite only. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. We are looking for candidates who demonstrate strong communication skills, a commitment to continuous learning, and a passion for customer success. You'll receive structured onboarding, mentorship, and access to technical training to support your career development in the Identity and Security space. Responsibilities People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people. Response and Resolution: You manage the customer relationship with regards to Technical Support and act as an escalation point for Support Engineers to remove roadblocks. Readiness: You ensure your team has the technical skills required to provide a great customer experience. Product/Process Improvement: You ensure your team understands the product feedback cycle and participate in case triage meetings. You identify the right resources to implement automation or tools. Business Integration: You establish engagement strategy to promote effective collaboration across other teams and organizations to enable a great customer experience. Qualifications Required Qualifications: 5+ years of operational excellence, delivery management, account management, sales, or vendor management experience OR a Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years operational excellence, delivery management, account management, sales, or vendor management experience OR equivalent experience 1+ year(s) of people management experience Language Qualification English Language: fluent in reading, writing and speaking. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Company Description McFadyen Digital is a global Digital Commerce Agency with a 30-year history of innovation for more than 250 of the world’s top brands. We deliver digital commerce, marketplace, digital marketing, and user experience services from our offices in North America, South America, and India. Across all practices, we help our clients reach their goals by ensuring that technology is implemented strategically and adopted in a way that meets their business objectives. Learn more about us at our website: www.mcfadyen.com Job Description Do you have a passion for technology and solving problems? Are you an innovative person? Are you self-directed, confident, and able to work without requiring a great deal of structure or supervision? Are you highly self-motivated and have a head full of ideas? If you answered yes to these questions, we want to talk to you!! McFadyen Digital is looking for a new A-player to join our team. We would love to share with you the amazing journey that is work for a great e-commerce company as McFadyen is. If you would like to work with the overseas team, Magento is your specialty and big challenges do not scare you, let’s talk about this amazing opportunity Top 5 Responsibilities Writing and maintaining the modules of Magento2 EE/Cloud Write clean, modular, robust code to implement the desired requirements with little or no supervision Create reusable components, which can be configured for different projects Writing unit test cases and unit testing of the code written Review business requirements working with other team members Additional Responsibilities Work with the QA and Customer Support teams to triage and fix bugs with rapid turnaround Contribute ideas for making the application better and easier to use; Research on new integration and plug-in capabilities. Build new capabilities through PoCs. Qualifications Top 5 Qualifications Strong PHP and Magento skills with an emphasis on Object Orientated Programming Strong experience on MYSQL DB Experience with Agile methodologies Strong understanding of the Magento System Architecture, Design, Theming, Functionality Enhancements, Configuration Experience in creating customizable plugins for Magento Additional Responsibilities Follow a user-centered design process, UI / UX integration experience Should have the knowledge to customize Magento Theme Experience in creating modules (payment, shipping, etc.) Good understanding of Zend framework preferable. Experience in UI development and integration for the web and mobile applications that scale to high-volume production quality Strong understanding of W3C compliant HTML and CSS Good HTML5, CSS3, AJAX, JSON skills & solid programming background in PHP for implementing web technologies Experience in creating responsive web applications using Bootstrap Experience in hand-coding JavaScript (ES5/ES6) and jQuery Conceptual and implementation knowledge of MVC framework. Knowledge and integration experience with server-side communication using Ajax and JSON; Experience developing sophisticated front-end applications and solving Cross-browser, Cross-platform, cross-mobile UI issues; Understand implement SEO and Accessibility compliance to the developed applications; Understanding of build tools like Web pack, Grunt, Gulp Good exposure to eCommerce is preferred. Exposure to Mirakl or other marketplace platforms is a huge plus. Experience in PWA is a plus. Additional Information Our Core Values: Client Focus, Owning the Outcome, Adaptable, Caring McFadyen’s goal is to ensure that our clients are able to maximize the return on their technology investment by providing better service to their clients, partners and internal teams. At McFadyen we truly believe our employees are our most valuable asset. Across our locations in the US, Brazil, and India, we offer a world class work culture that enables top notch delivery for some of the world’s most influential companies. McFadyen Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law, where applicable. Show more Show less

We are seeking a visionary Generative AI Architect with strong hands-on experience to lead the design and deployment of intelligent solutions leveraging Large Language Models (LLMs), agentic frameworks, and advanced NLP techniques. This role emphasizes deep expertise in LangChain, LangGraph, agentic workflows to build scalable, enterprise-grade generative AI systems across insurance, healthcare, and financial services. Key Responsibilities: Architect modular GenAI solutions using LLMs (e.g., GPT, Claude, LLaMA, Mistral) with a focus on LangChain , LangGraph and RAG. Design and implement agent-based systems capable of reasoning, tool use, API integration, and memory management using LangChain agents and LangGraph-based workflows. Design robust, cloud-native AI platforms capable of handling large-scale data pipelines and complex machine learning models (AWS/Azure/GCP) Develop and prototype intelligent assistants, document automation systems, and NLP tools. Build robust RAG architectures with vector databases (e.g., FAISS, Pinecone) and embedding models for domain-specific search and document intelligence. Translate complex business problems into generative AI use cases in areas such as underwriting automation, claims triage, policy analysis, and customer support. Collaborate with cross-functional teams including data scientists, engineers, and domain SMEs to drive successful AI solution delivery. Continuously evaluate and benchmark LLMs, agent orchestration tools, and GenAI platforms (e.g., OpenAI, Hugging Face, LlamaIndex). Optimize performance and scalability for LLM-based systems deployed in production, ensuring low latency, secure data handling, and ethical AI compliance. Evangelize GenAI innovations internally and with clients via PoCs, demos, and technical workshops. Good to Have: Develop structured AI pipelines using the MCP framework to clearly define model invocation logic (Model), contextual understanding and memory (Context), and input/output protocols (Protocol) for repeatable, enterprise-scale use cases Qualifications: 7 + years of experience in AI/ML, including 3+ years specializing in NLP and Generative AI. Proven hands-on expertise with LLMs such as GPT, Claude, LLaMA, Mistral, and BERT, including both open-source and commercial APIs (e.g., OpenAI, Anthropic). Deep understanding of LLM architecture and operations, including prompt engineering, function calling, tool use, memory management, context handling, and token optimization. Strong experience building Retrieval-Augmented Generation (RAG) pipelines using vector databases (e.g., FAISS, Pinecone, Weaviate) and embedding models. Proficient with GenAI frameworks including LangChain, LangGraph, and LlamaIndex, with a solid grasp of agent orchestration and workflow design. Advanced programming skills in Python, with hands-on experience using PyTorch, Transformers, and the broader Hugging Face ecosystem. Demonstrated ability to design, prototype, and deploy enterprise-ready AI solutions in production environments. Show more Show less

About the projects: We are building LLM evaluation and training datasets to train LLM to work on realistic software engineering problems. One of our approaches, in this project, is to build verifiable SWE tasks based on public repository histories in a synthetic approach with human-in-the-loop; while expanding the dataset coverage to different types of tasks in terms of programming language, difficulty level, and etc. About the Role: We are looking for experienced software engineers (tech lead level) who are familiar with high-quality public GitHub repositories and can contribute to this project. You should have experience working with well-maintained, widely-used repos with 500+ stars. This role involves hands-on software engineering work, including development environment automation, issue triaging, and evaluating test coverage and quality Why Join Us? Turing is one of the world’s fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. You’ll be at the forefront of evaluating how LLMs interact with real code, influencing the future of AI-assisted software development. This is a unique opportunity to blend practical software engineering with AI research. What does day-to-day look like: Analyze and triage GitHub issues across trending open-source libraries. Set up and configure code repositories, including Dockerization and environment setup. Evaluating unit test coverage and quality. Modify and run codebases locally to assess LLM performance in bug-fixing scenarios. Collaborate with researchers to design and identify repositories and issues that are challenging for LLMs. Opportunities to lead a team of junior engineers to collaborate on projects. Required Skills: Strong experience with at least one of the following languages: Python, JavaScript, Java, Go, Rust, C/C++, C#, or Ruby. Experience working with well-maintained, widely-used repositories with 500+ stars Proficiency with Git, Docker, and basic software pipeline setup. Ability to understand and navigate complex codebases. Comfortable running, modifying, and testing real-world projects locally. Experience contributing to or evaluating open-source projects is a plus. Note: Experience working with well-maintained, widely-used repositories (500+ stars) is required. Nice to Have: Previous participation in LLM research or evaluation projects. Experience building or testing developer tools or automation agents. Perks of Freelancing With Turing: Work in a fully remote environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Offer details: Commitment required: 20 hours per week with some overlap with PST Employment type: Contractor assignment (no medical/paid leave) Duration of contract: 1 month with expected start date as next week Show more Show less