5821 Triage Jobs - Page 38

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Role Summary: Orchestrating Partner Project Success As a Partner Project Manager (PPM), you will serve as a key enabler for our Salesforce ecosystem partners. You'll drive project excellence and consistent implementation quality by providing strategic governance oversight, proactive risk mitigation, and operational guidance. This role is crucial for empowering partners to deliver seamless customer experiences and maximize value realization from their Salesforce investments. Key Responsibilities Your Impact & Key Responsibilities: Central Point of Coordination: Serve as the primary orchestrator across multiple partner-led projects, ensuring meticulous progress tracking, comprehensive status reporting, and unwavering alignment with Salesforce's stringent standards. Proactive Project Health & Governance: Conduct periodic, in-depth project reviews to assess health, evaluate risk posture, track milestone achievement, and ensure the highest standards of delivery quality. Provide actionable feedback, insightful recommendations, and industry best practices to continuously elevate partner project execution and governance. Risk Mitigation & Resolution: Monitor and actively manage project risks, critical issues, intricate dependencies, and escalations, ensuring rigorous documentation and diligent resolution follow-ups. Act as an advocate for customers during the triage and resolution of high-severity cases, facilitating timely resolution. Drive Standardized Delivery Excellence: Champion consistency in partner delivery practices by proactively identifying gaps and leading efforts to define or refine governance content, standardize project templates, develop robust Standard Operating Procedures (SOPs), and create impactful enablement materials. Strategic Partner Engagement: Facilitate regular cadence calls with partner teams to meticulously track delivery status, proactively surface key issues, and ensure alignment on implementation objectives and milestones. Cross-Functional Collaboration: Support Partner Sales Managers (PSMs), Partner Account Managers (PAMs), and other Salesforce internal stakeholders by providing invaluable project insights, identifying partner capability trends, and guiding advisory escalations. Portfolio Oversight & Strategic Alignment: Maintain comprehensive oversight across a diverse portfolio of multiple partners and engagements simultaneously, ensuring seamless alignment with broader partner enablement goals and Salesforce's strategic objectives. Reporting & Insights: Prepare and publish incisive reports and status updates for senior Salesforce leadership, contributing valuable data and insights that also support crucial partner maturity initiatives. Best Practice Development: Develop and maintain internal-facing documentation of project learnings, delivery quality benchmarks, and essential partner maturity indicators, fostering a culture of continuous improvement. Qualifications & Experience Educational Foundation: Bachelor's degree in Engineering, Business, or a closely related field. Extensive Project/Program Management: 10-15+ years of progressive experience in project or program management, with a strong preference for backgrounds within cloud/SaaS environments or professional services organizations. Salesforce Ecosystem Exposure: Prior direct exposure to Salesforce delivery projects or a related ecosystem is a non-negotiable requirement. Multitasking & Prioritisation Mastery: Proven expertise in concurrently managing multiple complex projects, demonstrating an exceptional ability to prioritise, execute with precision, and communicate effectively under pressure. Cloud Delivery Lifecycle Acumen: A profound understanding of cloud- based solution delivery lifecycles, methodologies (including Agile or hybrid models), and relevant tools. Governance & Influence: Demonstrated capability in leading high-level governance discussions, expertly managing diverse stakeholders, and influencing critical delivery outcomes, particularly at the C-level. Exceptional Organization & Detail: Highly organized, meticulously detail- oriented, with outstanding follow-through, documentation, and task tracking skills. Tool Proficiency: Expert proficiency in industry-standard project management tools, collaboration platforms (e.g., Slack, Quip, Jira, Trello), and comprehensive productivity suites (e.g., Google Workspace, MS Office— especially Excel/Sheets). Should be aware about DevOps tool sets required to deliver a project on cloud (hands on experience in setting up and use will be preferred). Communication & Collaboration: Excellent verbal and written communication skills, complemented by a consultative and highly collaborative working style that fosters strong partnerships. Analytical & Problem-Solving: Superior analytical and problem-solving skills, with the innate ability to dissect complex issues and rapidly identify robust solutions. Ownership & Customer-First Mindset: A high degree of personal ownership, a strong sense of urgency, and an unwavering customer-first mindset. Preferred Skills Familiarity with key Salesforce Clouds (Sales, Service, Experience, Marketing) and a deep understanding of their platform capabilities. Familiarity with DevOps tool sets required to deliver a project on cloud (hands on experience in setting up and use will be preferred). Ability to expertly construct or critically review project deliverables such as comprehensive staffing plans, detailed solution proposals, intricate milestone plans, or high-level architecture summaries. Exposure to partner enablement initiatives, partner lifecycle management, or channel operations is a significant advantage. Proven content creation experience for governance assets, comprehensive best practices documentation, or Standard Operating Procedures (SOPs). Examples Of Day-to-Day Activities Strategic Alignment: Consistently communicate and align with partner delivery leads on critical implementation objectives, key milestones, and emerging concerns. Performance Monitoring: Track and report meticulously on risk mitigation plans, precise delivery statuses, and comprehensive project health dashboards. Proactive Issue Resolution: Proactively identify and flag potential delivery challenges, then expertly coordinate cross-functional resolution efforts. Best Practice Adoption: Guide partners in the seamless adoption of standardised project governance practices and proven templates. Knowledge Management: Develop and meticulously maintain internal- facing documentation of project learnings, essential delivery quality benchmarks, and crucial partner maturity indicators. Why This Role Matters The success of Salesforce partners is intrinsically linked to outstanding customer experience and superior business outcomes. By guiding our partners toward robust delivery practices and fostering their governance maturity, the Partner Project Manager plays a vital and indispensable role in driving scalable success across our entire ecosystem, ensuring that every customer achieves maximum Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Job Description Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What You’ll Do Design, develop, and operate high scale applications across the full engineering stack Design, develop, test, deploy, maintain, and improve software. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit, globally distributed engineering team. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Manage sole project priorities, deadlines, and deliverables. Research, create, and develop software applications to extend and improve on Equifax Solutions Collaborate on scalability issues involving access to data and information. Actively participate in Sprint planning, Sprint Retrospectives, and other team activity What Experience You Need Bachelor's degree or equivalent experience 5+ years of hands-on professional experience in frontend development with a strong focus on Angular (versions 10+ preferred). Expertise in TypeScript, JavaScript, HTML5, and CSS3/Sass/Less. Proven experience with AWS/Cloud platforms , including deploying and managing frontend applications and understanding relevant services. Solid understanding of database concepts (relational and/or NoSQL) and experience interacting with data layers from the frontend. Proficiency with version control systems, specifically Git , and experience with collaborative workflows (e.g., GitFlow). Familiarity with Java basics for understanding backend integration points and debugging. Strong experience with unit testing frameworks (e.g., Jasmine, Karma) and a commitment to test-driven development. Experience consuming and integrating with RESTful APIs. Excellent problem-solving, analytical, and debugging skills. Strong communication and interpersonal skills, with the ability to collaborate effectively in a team environment. Ability to work independently and take ownership of projects. What Could Set You Apart Experience with other frontend frameworks or libraries (e.g., React, Vue.js). Knowledge of state management libraries (e.g., NgRx, Akita). Experience with CI/CD pipelines for frontend deployments. Familiarity with Agile development methodologies.

Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What You’ll Do Design, develop, and operate high scale applications across the full engineering stack Design, develop, test, deploy, maintain, and improve software. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit, globally distributed engineering team. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Manage sole project priorities, deadlines, and deliverables. Research, create, and develop software applications to extend and improve on Equifax Solutions Collaborate on scalability issues involving access to data and information. Actively participate in Sprint planning, Sprint Retrospectives, and other team activity What Experience You Need Bachelor's degree or equivalent experience 5+ years of software engineering experience 5+ years experience writing, debugging, and troubleshooting code in mainstream Java, SpringBoot, TypeScript/JavaScript, HTML, CSS 5+ years experience with Cloud technology: GCP, AWS, or Azure 5+ years experience designing and developing cloud-native solutions 5+ years experience designing and developing microservices using Java, SpringBoot, GCP SDKs, GKE/Kubernetes 5+ years experience deploying and releasing software using Jenkins CI/CD pipelines, understand infrastructure-as-code concepts, Helm Charts, and Terraform constructs What could set you apart Self-starter that identifies/responds to priority shifts with minimal supervision. Experience designing and developing big data processing solutions using Dataflow/Apache Beam, Bigtable, BigQuery, PubSub, GCS, Composer/Airflow, and others UI development (e.g. HTML, JavaScript, Angular and Bootstrap) Experience with backend technologies such as JAVA/J2EE, SpringBoot, SOA and Microservices Source code control management systems (e.g. SVN/Git, Github) and build tools like Maven & Gradle. Agile environments (e.g. Scrum, XP) Relational databases (e.g. SQL Server, MySQL) Atlassian tooling (e.g. JIRA, Confluence, and Github) Developing with modern JDK (v1.7+) Automated Testing: JUnit, Selenium, LoadRunner, SoapUI

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Job level P20 EMPLOYEE ROLE Individual Contributor About the product: Adobe Creative Cloud is a software as a service offering from Adobe Systems that gives users access to a collection of software developed by Adobe for graphic design, video editing, web development, photography, and cloud services. The Creative Cloud team works on the latest innovative technologies and continuously evolves through innovation to reinvent itself for new ways of thinking in products. What you will do and what we expect: Drive, define, and evolve automation tools and strategies for testing components Partner with product owners to identify and generate test data Complete test scenarios in a timely manner Identify gaps and suggest process improvements Develop and implement test strategies to ensure product quality Design and test from a customer viewpoint to ensure a flawless product experience Work closely with the development team to deliver key product features Take ownership of end-to-end testing and delivery of assigned features Think creatively to identify both functional and non-functional test scenarios Triage defects and prepare consolidated defect reports Develop and maintain acceptance test cases, regression test suites, and other relevant testing documents Provide technical expertise to projects and mentor junior team members Grow the overall technical knowledge and expertise of the team What you need to succeed: Bachelor's/advanced degree or equivalent experience in Computer Science or a related field 1-2.5 years of experience in software testing and quality engineering Expertise in automation frameworks like JUnit, NUnit, Selenium Exposure to scripting languages (Python, Perl) Experience with REST-based web services is desired Knowledge of programming languages C/C++/Java is an advantage Excellent problem-solving and decision-making skills Meticulous with a focus on processes and strong follow-up skills Knowledge of agile processes and standard methodologies Experience in desktop and web application testing Understanding of Agile/Scrum methodology and working experience in an agile environment is strongly desired Great attention to detail and the ability to identify and isolate defects in complex software features Excellent communication skills Product-based testing experience is an added advantage Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more about our vision here. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Software Engineer In this role, you will: Batch support and Automation. Triage, troubleshoot and resolve production support alerts and incidents Manage incidents and effectively communicate with Users, Application Service Owner and Senior Management and Stakeholders. Perform application support as necessary; participate in the Crisis Calls for production incidents Incident and Problem management communication and participation Identify and work on system performance improvement Should be a team player and should have ability in taking initiatives and maintaining congenial work Follow standards and controls to ensure quality of outcome Ensuring strict adherence to all regulatory issues and compliance of all internal controls. Implement and comply with Group Compliance Policy. Should deliver considering the operational risk associated with the role. Requirements To be successful in this role, you should meet the following requirements: 2+ experience in development and batch support activities. Strong knowledge of Vision Plus batch flow. Hands-on experience on Cobol Development, REXX, Ezytreives and good analytical skills. Strong knowledge of COBOL and CICS Strong knowledge of Jenkins Well versed with Mainframe technologies such as Endeavour, ChangeMan and batch scheduling activities. Experience in design and development of Small/medium problems Strong interpersonal and communications skills www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career We’re looking for a Principal Engineer to join the Cortex SRE Production team at our India Development Center (IDC). This is a high-impact role where you’ll collaborate with global SRE and DevOps teams to enhance visibility, reliability, and automation across our production infrastructure via tooling and platform development. Your Impact As a Principal Engineer in the Global SRE Automation group, you will shape the future of infrastructure reliability, scale, and developer productivity. You will lead the design and development of cloud-native automation tools, streamline operational workflows, and embed resilience into every layer of the platform. You will: Architect and build automation systems that support self-healing, observability, and service-level assurance Contribute to the developer experience and internal tooling ecosystem, driving reliability through code Influence the SRE strategy by introducing innovations in cloud-native backend services, Kubernetes automation, and platform engineering Partner with global teams to deliver reliable infrastructure, integrating AI models, event-driven systems, and data pipelines to unlock operational insights Set standards for code quality, system design, and operational excellence across the organization Qualifications Your Experience 10+ years of experience in Cloud Engineering, DevOps, or Infrastructure Software Development, with a strong focus on automation, reliability, and platform scalability Deep expertise in AWS and Google Cloud Platform (GCP), with strong understanding of networking, compute, serverless, and cost-optimization services Proficient in Python or Go, with a solid grasp of modern backend development frameworks (e.g., Flask, FastAPI, Gin) and cloud-native application design Hands-on experience building RESTful APIs, microservices, and cloud-native platforms supporting high availability and self-service Designed and integrated Generative AI and LLM-based pipelines, including Retrieval-Augmented Generation (RAG), into internal tooling and operational systems to enhance developer productivity and incident response Applied predictive analytics, anomaly detection, and MLOps for use cases such as cost forecasting, capacity planning, and proactive incident management Built and optimized Cloud FinOps tooling to monitor usage patterns, reduce waste, and provide actionable insights into cloud spend Developed AI-driven automation agents (bots) for cloud operations, alert triage, knowledge retrieval, and ticket deflection Strong experience with: Infrastructure-as-Code: Terraform, CDK Kubernetes: Cluster lifecycle management, Helm/Kustomize, GitOps (ArgoCD) CI/CD pipelines, observability frameworks (Prometheus, Grafana, ELK), and SRE tooling for incident automation Proficient in SQL and NoSQL databases, such as PostgreSQL and Elasticsearch Exposure to Kafka and event-driven architectures for real-time data streaming and integration. Excellent problem-solving, debugging, and systems design skills Demonstrated leadership in cross-functional engineering teams, including mentoring, architectural guidance, and influencing long-term platform direction Additional Information The Team To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest-growing cybersecurity company, the curve is the evolution of cyberattacks and access technology and the products and services that dedicatedly address them. Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks and enabling secure access to all on-prem and cloud applications. They are constantly innovating – challenging the way we, and the industry, think about Access and security. These engineers aren’t shy about building products to solve problems no one has pursued before. They define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment. Our engineering team is provided with an unrivaled chance to create the products and practices that will support our company growth over the next decade, defining the cybersecurity industry as we know it. If you see the potential of how incredible people and products can transform a business, this is the team for you. If the prospect of affecting tens of millions of people, enabling them to work remotely securely and easily in ways never done before, thrill you - you belong with us. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Who We Are HeadSpin is a global omnichannel digital experience testing platform that helps enterprises optimize application performance with its data science capabilities. With a strong infrastructure availability of real devices across 50+ locations, the HeadSpin Platform enables manual and automated app testing with a wide range of devices, including both screen and screenless devices, such as mobile phones, desktop browsers, media players, audio devices, and even automotive systems. The Platform has an extensive on-prem and cloud-hosted device infrastructure that uses data science-driven performance and quality of experience analytics to collect over 100+ performance experience KPIs out of the box and provide performance analysis and monitoring across the engineering cycle. The Platform's advanced capabilities enable leading global enterprises to achieve an improved digital experience, faster triage, and cost efficiency. Key Skills & Responsibilities QA Strategy & Lifecycle Management Owns the complete QA lifecycle including test strategy development, test planning, execution oversight, and defect management. Defines and enforces standardized QA processes, templates, entry/exit criteria, and best practices across projects. Ensures traceability from requirements to test cases and compliance with key quality metrics like test coverage, defect leakage, and test efficiency. Drives continuous process improvements through retrospectives, root cause analysis, and corrective action planning. Automation Testing & Tools Basic Knowledge in any of the automation frameworks using Selenium, Appium , with scripting in Python, Java, or JavaScript (Python preferred). Basic Knowledge in integrating automation test suites with CI/CD pipelines using Jenkins, GitHub Actions , or equivalent. Basic Knowledge of API testing using tools like Postman Theoretical knowledge of automation strategies for mobile and web applications. Project & Delivery Management Solid understanding of STLC and the full defect lifecycle. Demonstrated experience managing QA delivery in Agile, Scrum, Kanban , and hybrid project environments. Leads and participates in Agile ceremonies, including sprint planning, daily standups, retrospectives, and demos. Aligns QA plans with product roadmaps and release cycles, enforcing quality gates for every sprint and release. Experienced in managing QA-related aspects of scope, schedule, cost, risks, and resources within a PMP-aligned framework. Coordinates closely with cross-functional teams including Product Owners, Dev Leads, Scrum Masters, and Infrastructure teams. Reporting & Communication Develops and maintains QA dashboards and executive summaries using Jira, Excel , Grafana Reports on test execution status, defect trends, QA burndown charts, and release readiness. Manages communication and escalations effectively across business stakeholders, leadership, and technical teams. Leadership & Team Management Proven track record of leading geographically distributed QA teams across onsite-offshore models. Mentors junior team members and builds a high-performance, collaborative QA culture. Capable of conflict resolution, workload balancing, and driving QA excellence under pressure. Qualifications Minimum 8+ years of experience in QA and test project management roles. Strong understanding of Agile metrics like cycle time, throughput, and WIP. Familiar with Jira and Grafana Excellent stakeholder management, communication, and leadership skills. Bachelor's degree in Computer Science, Engineering, or a related field; commitment to ongoing professional development. Passion for quality, detail-orientation, and a mindset focused on learning, growth, and collaboration.

We are expanding quickly and are looking for an enthusiastic, hardworking, and determined individual with IT Technical experience to join the IT Team. This role requires hands-on software IT Help Desk experience to IT Infrastructure team. Good knowledge of IT ticketing tools and problem solving is essential. Good Knowledge of Windows, Microsoft 365, Active Directory, MS office products & Basic Networking. Required Skills: Experience with ticket SLA management and reporting. Basic knowledge of networking concepts (DNS, DHCP, VPN). Familiarity with collaboration platforms (Zoom, Microsoft Teams, Slack). Exposure to endpoint management tools (SCCM, Intune, JAMF). Ticket routing and triage the ticket. Follow up on pending tickets. Log and track support requests and incidents in the helpdesk system Serve as the first point of contact for users seeking technical assistance via phone, email, or IT ticketing system Provide timely and accurate solutions to end-users for hardware, software, and basic network issues. Ensure tickets are updated with the latest status, resolution, and documentation. Reset passwords, manage user accounts in Active Directory, and support identity management systems like Okta. Qualifications and Skills: ✔️ Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). ✔️ 2-4 years of experience in a technical support or helpdesk role. ✔️ Proficiency in Windows and macOS environments. ✔️ Strong knowledge of Office 365, Active Directory, and remote desktop tools. ✔️ Experience with ticketing systems like ServiceNow, Jira, or Zendesk. ✔️ Excellent problem-solving and troubleshooting skills. ✔️ Strong interpersonal and communication skills. ✔️ Ability to work under pressure and manage multiple tasks simultaneously. Education: Bachelor’s/master’s degree in software engineering, Computer Science, or a related area Benefits: Hybrid working arrangements Annual performance-related bonus 6x Flexi Anyday : knock 2.5 hours off your day Medical insurance coverage for extended family members. Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! Company Overview: MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, India, and Ireland with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer.

Job Title: Senior Software Engineer II (DevSecOps) Department: Technology Reports to: Software Engineering Manager / Infrastructure Manager Experience: 3+ years Location: Ahmedabad, India-Remote Overview As a DevSecOps Engineer at Genea, you will be a key player in shaping the secure delivery and operation of our SaaS products. You will ensure that security is embedded across our CI/CD pipelines, infrastructure, and software lifecycle while enabling developer productivity. You will champion secure-by-default practices and work closely with engineering teams to automate and monitor security controls, ensuring compliance and reliability at scale. Genea is an engineering company at heart. We hire people with a broad set of technical skills who are ready to take on some technology’s greatest challenges and make an impact on Genea’s end users. A DevSecOps Engineer’s approach should be customer-centric, security-focused, and results-driven. Transparency, teamwork, and dedication are essential qualities for this role. Duties and Responsibilities: Embed security best practices into CI/CD pipelines and infrastructure as code. Design, implement, and maintain security scanning and monitoring tools for vulnerabilities across containers, applications, and cloud environments. Work with developers to integrate security tools and policies without impacting delivery velocity. Develop and enforce policies for secrets management, IAM least privilege, and secure artifact storage. Support audits (e.g., SOC 2) by maintaining evidence of security controls. Monitor, triage, and respond to security events, coordinating with engineering and management. Drive incident response and post-mortem processes for security-related issues. Perform code and infrastructure reviews from a security perspective. Automate compliance checks and security benchmarks (CIS, OWASP, etc.). Contribute to documentation, runbooks, and internal knowledge sharing. Participate in or lead infrastructure and architecture reviews, advising on secure designs. Be available to support urgent production or security events outside of business hours. Qualifications: Bachelor’s degree in computer science, Information Security, or a related field. 3+ years of experience in DevOps, Cloud Infrastructure, or Security Engineering. Hands-on experience with AWS/Azure/GCP cloud security services and policies. Experience implementing vulnerability management (SCA, SAST, DAST) and container security tools (like Trivy, AWS Inspector, Aqua). Working knowledge of Infrastructure as Code (Terraform, CloudFormation, or similar). Experience managing CI/CD pipelines (GitHub Actions, Jenkins, or equivalent). Understanding of networking security, encryption, certificate management, and IAM. Familiarity with regulatory and compliance standards (SOC2, GDPR, etc.) is a plus. Strong scripting skills in Python, Bash, or similar. Experience with incident management and security monitoring tools (like GuardDuty, CloudTrail, ELK, etc.). Knowledge of Agile/Scrum development processes. Competencies: Security-First Mindset - Champions secure design and is vigilant about risk. Problem Solving - Identifies and resolves infrastructure or security issues quickly. Teamwork - Balances team and individual priorities; collaborates across teams to embed security. Adaptability - Handles shifting priorities, compliance changes, and evolving threat landscapes. Professionalism & Ethics - Upholds trust, integrity, and transparent communication. Technical Mastery - Continuously develops technical skills and shares knowledge. Oral & Written Communication - Clearly documents and explains security concepts to non-security teams. Perks and benefits we offer: ✨Work Your Way: Enjoy a flexible working environment that suits your lifestyle. ✨Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. ✨Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. ✨ Health & Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. ✨Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2024. ✨Balanced Workweek: Embrace a balanced life with our 5-day work schedule

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. NVIDIA is looking for a passionate member to join our DGX Cloud Engineering Team as a Sr. Site Reliability Engineer. In this role, you will play a significant part in helping to craft and guide the future of AI & GPUs in the Cloud. NVIDIA DGX Cloud is a cloud platform tailored for AI tasks, enabling organizations to transition AI projects from development to deployment in the age of intelligent AI. Are you passionate about cloud software development and strive for quality? Do you pride yourself in building cloud-scale software systems? If so, join our team at NVIDIA, where we are dedicated to delivering GPU-powered services around the world! What you'll be doing: You will play a crucial role in ensuring the success of the Omniverse on DGX Cloud platform by helping to build our deployment infrastructure processes, creating world-class SRE measurement and creating automation tools to improve efficiency of operations, and maintaining a high standard of perfection in service operability and reliability. Design, build, and implement scalable cloud-based systems for PaaS/IaaS. Work closely with other teams on new products or features/improvements of existing products. Develop, maintain and improve cloud deployment of our software. Participate in the triage & resolution of complex infra-related issues Collaborate with developers, QA and Product teams to establish, refine and streamline our software release process, software observability to ensure service operability, reliability, availability. Maintain services once live by measuring and monitoring availability, latency, and overall system health using metrics, logs, and traces Develop, maintain and improve automation tools that can help improve efficiency of SRE operations Practice balanced incident response and blameless postmortems Be part of an on-call rotation to support production systems What we need to see: BS or MS in Computer Science or equivalent program from an accredited University/College. 8+ years of hands-on software engineering or equivalent experience. Demonstrate understanding of cloud design in the areas of virtualization and global infrastructure, distributed systems, and security. Expertise in Kubernetes (K8s) & KubeVirt and building RESTful web services. Understanding of building AI Agentic solutions preferably Nvidia open source AI solutions. Demonstrate working experiences in SRE principles like metrics emission for observability, monitoring, alerting using logs, traces and metrics Hands on experience working with Docker, Containers and Infrastructure as a Code like terraform deployment CI/CD. Exhibit knowledge in concepts of working with CSPs, for example: AWS (Fargate, EC2, IAM, ECR, EKS, Route53 etc...), Azure etc. Ways to stand out from the crowd: Expertise in technologies such as Stack-storm, OpenStack, Redhat OpenShift, AI DBs like Milvus. A track record of solving complex problems with elegant solutions. Prior experience with Go & Python, React. Demonstrate delivery of complex projects in previous roles. Showcase ability in developing Frontend application with concepts of SSA, RBAC We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Receiving and assessing the patients. Deciding whether the patient needs can be addressed in the hospital or not, and acting accordingly. Transferring the patient to another healthcare centre / hospital if required. Categorizing them as per triage code. Coordinate with the concerned Consultant/s, if required. Arrange the admission of patients and counsel patients family/attendants regarding patients’ condition and plan of treatment. Try and keep the emergency/ward beds vacant by shifting the patients from emergency asap (if possible) after deciding the necessary course of treatment, and discharging the existing patients if found fit. Dealing with Medico-legal cases and reporting them according to the law of land. Prepare medical records of patients getting admitted or treated in emergency. NOTE: THE JOB LOCATION IS FOR DR. KNS MEMORIAL INSTITUTE OF MEDICAL SCIENCES, BARABANKI Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Education: Bachelor's (Required) Experience: duty doctor: 1 year (Required) total work: 2 years (Required) Work Location: In person

Role Description Key Responsibilities: Review, triage, resolve, and close tickets in the ServiceNow queue in a timely and efficient manner. Coordinate and arrange repairs with vendors, OEMs, and external repair facilities as needed. Perform hardware and software moves, adds, and changes (MACs) for all endpoint devices. Diagnose and resolve technical issues, ensuring thorough follow-up until full resolution. Install and troubleshoot software and system-related issues across a variety of equipment. Identify root causes of technical problems and recommend appropriate solutions or preventive measures. Skills Desktop Support, ITIL ,Windows Administration

Job Description for Automation QA Key Responsibilities ● Test web and mobile applications / services, ensuring they meet high-quality standards. ● Conduct thorough testing of e-commerce platforms in the automobile domain (e.g., carwale.com, cars24.com). ● Perform backend REST API testing, ensuring correct data in databases and debugging issues through logs, network responses, and database validations. ● Collaborate with cross-functional teams (developers, product managers, DevOps) to define and execute comprehensive test plans and strategies. ● Analyze and debug integration workflows, particularly with third-party services such as payment gateways and authentication providers. ● Ensure exceptional frontend UI/UX quality with meticulous attention to detail. ● Write, execute, and maintain detailed test cases based on user stories and business requirements. ● Conduct regression, integration, and user acceptance testing (UAT) to validate product functionality. ● Monitor and analyze test results, report defects, and collaborate with developers for resolution. ● Use tools such as Postman, browser developer tools, and bug-tracking systems like JIRA effectively. ● Coordinate testing activities across multiple releases and environments. ● Facilitate test preparation, execution, and reporting while ensuring alignment with Agile frameworks. ● Maintain and update test documentation following requirement changes. ● Participate in daily stand-ups and sprint planning discussions, contributing to feature validation and delivery goals. ● Monitor and triage issues in collaboration with cross-functional teams to resolve them efficiently. Required Skills & Qualifications ● 3-5 years of experience in automation testing with hands-on exposure on web and backend testing, preferably in the e-commerce/automobile industry. ● Strong proficiency in testing tools like Postman, browser developer tools, and bug-tracking systems. ● Solid understanding of SQL, PostgreSQL, Python or MongoDB for data verification. ● Familiarity with async communication in service (e.g., AWS SQS, Apache Kafka) and debugging issues therein. ● Excellent knowledge of the software testing lifecycle (STLC) and Agile testing methodologies. ● Experience with version control systems like Git. ● Proven ability to debug issues in API integrations, logs, and databases. ● Strong communication and documentation skills for reporting bugs and preparing detailed test reports. ● Understanding of regression testing frameworks and expertise in functional and integration testing. Additional Preferred Qualifications ● Experience with mobile testing frameworks and tools. ● Basic understanding of performance testing and debugging for optimized user experiences. ● Exposure to automation tools (not mandatory but advantageous). Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹1,100,000.00 per year Benefits: Flexible schedule Experience: QA: 3 years (Preferred) Postman: 2 years (Preferred) SQL: 2 years (Preferred) JIRA: 2 years (Preferred) Automation: 3 years (Preferred) Selenium with Java: 2 years (Preferred) Manual Testing: 3 years (Preferred) Work Location: In person

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Forgerock Access Manager . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Arctera is seeking a motivated and results-driven Manager of IT Operations to join our global team, based in the Pune office. This position plays a key role in supporting and enhancing IT services across the organization, engaging with multiple facets of a dynamic, fast-paced environment and leveraging modern technologies to meet the evolving needs of users and the business. The ideal candidate will lead IT service management, take ownership of ITSM tools (Jira Service Management), and oversee the offshore-managed Service Desk and daily IT operations at the Pune site. This role ensures the efficient performance of core systems and SaaS applications, proactively monitors operations, and resolves technical issues promptly. Additional responsibilities include vendor coordination, IT asset management, and ensuring compliance with security policies, standards, and procedures Responsibilities: User Experience and Support: Prioritize end-user experience by ensuring the highest quality of IT support and services. Continuously gather feedback from users to identify areas for improvement and implement changes to enhance their experience. Effectively triage and prioritize service desk incidents and provide regular status reporting to stakeholders and leadership. Be an escalation point of contact for 1st and 2nd level support. Ensure rapid resolution of high-priority incidents, minimizing system downtime and impact on business operations. Own global communications as incident commander for high-priority tickets and outages. Oversee IT support offshore desk side support specialists to provide exceptional support globally as well as worldwide remote office workers. Serve as the site owner for Pune Office (site operation, moves, adds, and changes). Develop and maintain knowledge center materials to support service desk staff and end-users. Operations and Performance: Provide technical leadership and expertise to ensure the smooth operation of IT systems and infrastructure at the designated site. Manage incident, problem, and change management processes to maintain application/infrastructure availability, stability, and performance. Drive process improvements to optimize efficiency, reduce incident response times, and enhance application performance. Escalation point monitoring of critical applications to ensure they meet service level agreements (SLAs) and performance targets. Produce weekly metrics reports covering key KPIs like response/resolution time SLAs, backlog reduction, monthly and annual ticket reduction targets, etc. Plan, communicate, and manage quarter-end support coverage. Oversee managed Service Desk team, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution. Manage Jira SM operational efficiency and the IT Service management process with a focus on excellent user experience. Technology and Innovation: Partner with internal service leaders of Front Office/Back Office applications and core Infrastructure teams to evaluate operational issues, provide recommendations, plan, and execute support enhancements. Identify and recommend new solutions to improve the Service Desk environment through self-service and automation, implementing shift-left opportunities for service improvement, cost optimization, and increased efficiency. Manage in-region IT purchases workflow for end-user compute and software. Qualifications: Overall 10+ years of experience and 6+ years of experience working in ServiceDesk/ IT Support Operations. Proven experience managing and working in a multi-region, multi-cultural environment. Strong understanding of IT Infrastructure and enterprise application lifecycle management and support processes. Experience in incident management, problem management, and change management frameworks (e.g., ITIL). Experience supporting and troubleshooting site-related infrastructure. BS Degree in Computer Science, Computer Engineering, or equivalent. Strong understanding of ITIL Foundations and prior administration of ITSM tools. Expertise in IT Service management tools, Jira SM preferred. Excellent technical documentation skills are a must. Strong reporting ( Power BI) , analytical, troubleshooting, and problem-solving skills. Must be a quick learner with exceptional communication skills.

Job Description We’re hiring an entry-level SOC Analyst – L1 to join our Information Security Group (ISG) at Grazitti Interactive. In this role, you’ll actively monitor security alerts, investigate incidents, and support threat prevention efforts within our Security Operations Center (SOC). If you’re passionate about cybersecurity, eager to build hands-on experience in incident handling, and want to work with modern security tools and frameworks, this opportunity is a perfect fit. Key Skills 1–2 years of experience in a SOC or similar cybersecurity role Strong knowledge of networking protocols, Linux/Windows OS, and system hardening Hands-on experience in incident response and digital forensics Familiarity with cybersecurity tools like ELK Stack, TheHive, Cortex, MISP, OpenCTI, and Jira Understanding of Active Directory architecture and attack vectors Working knowledge of OWASP Top 10 vulnerabilities and mitigation techniques Proficiency in query languages such as KQL and ESQL for log analysis Excellent written and verbal communication skills Relevant certifications such as CompTIA Security+, CEH, BTL1, OSDA (preferred) Familiarity with MITRE ATT&CK and NIST CSF (a plus) Roles and Responsibilities Continuously monitor security logs and alerts to detect potential threats Conduct triage, investigation, and documentation of incidents using forensic tools Harden Linux and Windows systems against known vulnerabilities Create and refine security use cases based on OWASP Top 10 and AD attack techniques Develop and maintain custom detection rules for enhanced SOC monitoring Optimize and manage security tools like ELK, Cortex, and MISP for effective response Collaborate with cross-functional teams to ensure compliance and integrate security best practices Simulate threat scenarios and participate in tabletop exercises Regularly communicate cybersecurity updates and incidents to internal stakeholders

Equifax is currently looking for an exceptional candidate to help with production support operations for Oracle Billing & Revenue Management platform. The candidate will be primarily responsible for production support and involved in all phases of SDLC including Detailed Design, Development, Unit/Dev Integration testing, QA support. The candidate is expected to help triage & be involved with any production issues that arise on a day-to-day basis. The candidate is expected to be hands-on in the production support area and should be able to perform with minimal supervision. Duties: Perform all production support activities, including analyzing any issue tickets, resolving issues, conducting root cause analysis as required Responsible for ensuring application systems are in compliance to security, audit policies, and procedures Be involved during the architecture phase of projects and provide technical input as required Provide support for Oracle BRM systems for various projects around the globe Provide support for detailed design (application/system/network/DB) as necessitated by the project while ensuring complete architectural compliance Provide support for ensuring proper unit testing and/or dev integration testing is carried out and is 100% automated to help with creating a continuous integration environment Set & maintain very high quality in design, code and build quality and continuously strive to improve on the standards Assist QA and Production Support in troubleshooting technical issues and develop code fixes. Prepare reports, manuals, and other documentation on the status, operation and maintenance of software Follow the SLA for issues with respect to the severity Establish a strategy of continuous delivery risk management that enables proactive decisions and actions throughout the delivery life cycle. Measure and improve delivery productivity for all P1 and P2 support engineers. Participate in architecture, design, and code reviews with the software development teams. Collaborate with other support engineers to plan and organize the development of our systems. Proactively identify issues within the system or within international BU operations and/or infrastructure, security concerns, data concerns, and create a remediation plan to solve the issue permanently. Proactively creating tickets/escalation when needs are identified to correct recurrent issues with BU's; as well as modernize technology in application stack. Support, Manage, Optimize and Monitor all profiles, rules, configuration, certificates and software licenses on all environments and take appropriate action in the event of non-compliance with security requirements. Other duties as assigned Qualifications: A Bachelor's degree in Computer Science or related discipline with a significant software development component. 5-7 years of Production Support/ Software development experience using C/C++ and/or Java. 6+ years of experience with Oracle BRM (Portal Infranet/Integrate Billing Solution) 7.x is a must. Experience with BRM PCM C/Java development and customizations. Experience configuring and using various tools like Oracle Mediation Controller and integrating with third party apps like Vertex (O Series), payment processing systems (Chase Paymentech preferred), Invoice extraction systems & Oracle EBS (R12) is required. Experience in automating the jobs is a big plus Knowledge of data model and experience working with data warehouse feeds is required Experience with Oracle RDBMS database software and Oracle Weblogic. Experience with Unix/Linux operating systems and Bash/Korn Shell Scripting. Solid communication, organizational, and project management skills are required. Experience with data migration, import, and legacy conversion is valuable. Proven debugging and problem solving skills.

Do you like working on identifying and preventing potential cybersecurity risks? Are you ready for the next step in your career? Join our Digital Technology Team! Our Digital Technology business provides intelligent, connected technologies to monitor and control our energy extraction assets. We provide customers with the peace of mind needed to reliably and efficiently improve their operations. Our team creates business value through continuous improvement in up-time, resilience, performance, time to market, security and compliance Partner with the best As an Incident Response Analyst you will play a crucial role in safeguarding Baker Hughes information systems by analyzing a wide range of cybersecurity events. Your primary focus will be on identifying, investigating, and interpreting security incidents and trends, and making recommendations on appropriate containment and remediation steps. You will be at the forefront of detecting potential threats and vulnerabilities, providing critical insights that drive our cybersecurity defense strategies. As a Incident Response Analyst you will be Responsible for : Leading technical aspects of digital security incident detection and response, focusing on very unstructured incidents and high-risk events. Specializing in network-centric analysis (NSM), host-centric analysis (live response, digital forensics), malware analysis, and/or log-centric analysis (SIEM) Performing daily response operations with a schedule that may involve nontraditional working hours - act as escalation points for Event Triage Analysts Mentoring and train Event Analysts as required. The best candidates for the role work well with other people and have strong verbal and written communication skills, a sense of diplomacy, and decision making skills to handle the often fast-paced role of an incident handler Fuel your passion Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math). A minimum 4 years of professional experience in STEM related degree, Political Science/Government/International Affairs. The best candidates for the role work well with other people and have strong verbal and written communication skills, a sense of diplomacy, and decision making skills to handle the often fast-paced role of an incident handler Strong verbal and written communication skills Detailed understanding of APT, Cyber Crime and other associated tactics Strong track record of understanding and interest in recognized IT and OT security-related standards and technologies, demonstrated through training, job experience and/or industry Knowledge of and/or working on Baker Hughes OT products Professional experience with Cyber Security, Operations Security, Product Security, Industrial Control Systems (ICS), Information Assurance, and Information Technology Experience with host based detection and prevention suites (Microsoft Defender, OSSEC, Yara, MIR, Carbon Black, Tanium, etc.) Experience with host-centric tools for forensic collection and analysis (Microsoft Defender, Sleuth Kit, Volatility Framework, FTK, Encase, etc.) Experience with Network Forensics and/or Network Security Monitoring (NSM) tools (Snort, Bro-IDS, PCAP, tcpdump, etc.) and analysis techniques (alert, flow/session and PCAP analysis) Experience with malware and reverse engineering (Dynamic and static analysis) Strong IT infrastructure background including familiarity with the following: Networking (TCP/IP, UDP, Routing) Applications (HTTP, SMTP, DNS, FTP, SSH, etc.) Encryption (DES, AES, RSA) and hashing algorithms (MD5, SHA-1, etc.) System/Application vulnerabilities and exploitation Operating systems (Windows, *Nix, and Mac) Cloud technology (SaaS, IaaS, PaaS) and associated digital forensics and incident response techniques CISSP, CISM or related SANs certifications preferred Active US government security clearance Working knowledge of secure communication methods, including Secure Shell, S/MIME and PGP/GPG Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Occasionally working remotely from home or any other work location Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. R147718

Job Title: QA Tester Location: Noida Experience: 3–5 Years Employment Type: Contract (6 Months) Work Mode: Onsite Industry: IT/Software Job Summary We are looking for a proactive and detail-oriented QA Tester with 3–5 years of hands-on experience in manual testing and a good understanding of testing tools and DevOps processes. The role is contract-based (6 months) and based in Noida , with the potential to contribute to automation, performance, or security testing. Responsibilities Analyze business and technical requirements to prepare detailed test cases Perform Functional , Regression , and System Integration Testing Execute manual test cases and log issues using JIRA Collaborate with developers and QA teams throughout the SDLC Support builds and deployments using Docker Use SVN for version control and documentation Participate in test planning, reviews, and defect triage meetings Ensure high-quality software delivery with proper test coverage (Optional) Contribute to automation or performance/security testing initiatives Required Skills 3–5 years of manual QA experience Proficiency in: Functional Testing Regression Testing System Integration Testing Test Case Design & Execution Tools: JIRA (Mandatory) SVN (Basic usage) Docker (Basic deployment understanding) Excellent communication and collaboration skills Preferred / Bonus Skills Exposure to automation tools like Selenium , Postman Knowledge of performance testing tools like JMeter , LoadRunner Familiarity with security testing Basic scripting in Java or Python Previous work in Agile/Scrum environments Understanding of the surveillance and security domain Education Bachelor’s degree in Computer Science , Information Technology , Engineering , or a related field Job Type: Contract Contract length: 6 months Schedule: Day Shift Location: Noida, Uttar Pradesh Expected Start Date: Immediate To apply, send your resume to: farheen@aliqan.com Job Type: Contractual / Temporary Contract length: 6 months Pay: From ₹150,000.00 per month Work Location: In person

About Us Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page. Seismic, a rapidly growing Forbes Cloud 100 company, is the global leader in enablement, helping organizations engage customers, enable teams, and ignite revenue growth. The Seismic Enablement CloudTM provides continuous guidance to improve behavior, content, and skills to win more deals and deliver better experiences. More than 2,200 organizations around the globe including IBM and American Express have made Seismic their enablement platform of choice. Seismic integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, Australia and China. Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here. Overview Seismic is a leader in sales enablement technology, delivering integrated solutions that connect marketing, sales, and buyers to drive meaningful engagement. We develop cutting-edge SaaS solutions, ensuring innovation, quality, and global reach to meet our customer needs. We specialize in delivering modern, scalable, and multi-cloud solutions that empower businesses to succeed in today’s digital era. Leveraging the latest advancements in technology, including Generative AI, we are committed to driving innovation and transforming the way businesses operate. As we embark on an exciting journey of growth and expansion, we are seeking a talented Information Security Analyst to join our team in Hyderabad, India. Who You Are You are a highly motivated and detail-oriented security professional with 1-2 years of experience in information security. You possess a strong understanding of security principles and are passionate about identifying and mitigating vulnerabilities. You are a strong communicator and collaborator, with the ability to effectively communicate technical information to both technical and non-technical audiences. You are a quick learner, eager to expand your knowledge in the ever-evolving cybersecurity landscape, and possess a strong work ethic with a focus on continuous improvement. What You’ll Be Doing This role is responsible for identifying, assessing and mitigating security vulnerabilities in software applications. They work closely with development teams to integrate security practices into the Software Development Lifecycle (SDLC) and help ensure that applications are secure and compliant with relevant standards and regulations. As part of this role, you will assist with the following: Review AppSec (SAST/DAST/SCA/Container/API) vulnerabilities, evaluate risk and verify vulnerabilities Respond to customer RFPs within SLAs. Proactively review and triage alerts related to our security tool set (CrowdStrike, Netskope, Snyk, Veracode, NoName) Communicate with our engineering department on potential risks within their applications, best practices, and fixes. Support technical security assessments to ensure services follow secure design principles across our engineering portfolio. Work with the security operations team to integrate security tooling into the CI/CD pipeline to automate security testing and vulnerability detection. Document and updating information security processes. What You Bring To The Team Must Haves Minimum 1 –2 years of Information Security experience. Knowledge of OWASP Top 10, and related CWEs and CVEs. Solid understanding of information security best practices related to: Application security Cloud security GRC Ability to read and understand at an analyst level at least one major programming language and framework (C#, .NET, JavaScript, Python, Ruby, Java.) Foundational Knowledge with Application Security (Software composition analysis, Static/Dynamic analysis, and API Security) Experience with a ticketing tracking system (e.g. Jira) Great communication skills, with the ability to collaborate across development, operations, and security teams. Highly proficient in spoken and written English Completed at least one security certification (e.g. SEC+, ISC2 CC or any others) Nice To Haves Proficiency with a scripting language such as Python, PowerShell or Bash Experience with answering Vendor Security Questionnaires Experience with an access management solution. Threat modeling experience following STRIDE methodology. What We Have For You At Seismic, we’re committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here. Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement , backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft. Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Sterling Integrator . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Troubleshoot and resolve Level 3 support tickets, including bot failures, exceptions, and performance issues. Work closely with L1/L2 support teams to triage and escalate issues appropriately. Perform bot health checks, log analysis, and implement preventive maintenance tasks. Participate in daily status meetings, incident reviews, and client stand-ups. Flexibly work during onshore business hours for effective communication and issue resolution. Make minor updates to UiPath workflows as per change requests or fix requirements. Maintain and update documentation for support processes and known issue repositories. Use GitHub or version control tools to manage support-related changes and ensure traceability. Collaborate with development teams to transition new automations into stable production support. Ensure SLAs and response/resolution times are consistently met. Coordinate bot redeployments, reprocessing of transactions, and schedule adjustments when needed. Apply best practices for bot recovery, resiliency, and exception handling. Provide feedback and suggest improvements for automation resilience and supportability. Basic understanding of Blue Prism or other RPA tools is a plus for hybrid environments.

Do you like working on identifying and preventing potential cybersecurity risks? Are you ready for the next step in your career? Join our Digital Technology Team! Our Digital Technology business provides intelligent, connected technologies to monitor and control our energy extraction assets. We provide customers with the peace of mind needed to reliably and efficiently improve their operations. Our team creates business value through continuous improvement in up-time, resilience, performance, time to market, security and compliance Partner with the best As an Incident Response Analyst you will play a crucial role in safeguarding Baker Hughes information systems by analyzing a wide range of cybersecurity events. Your primary focus will be on identifying, investigating, and interpreting security incidents and trends, and making recommendations on appropriate containment and remediation steps. You will be at the forefront of detecting potential threats and vulnerabilities, providing critical insights that drive our cybersecurity defense strategies. As a Incident Response Analyst you will be Responsible for : Leading technical aspects of digital security incident detection and response, focusing on very unstructured incidents and high-risk events. Specializing in network-centric analysis (NSM), host-centric analysis (live response, digital forensics), malware analysis, and/or log-centric analysis (SIEM) Performing daily response operations with a schedule that may involve nontraditional working hours - act as escalation points for Event Triage Analysts Mentoring and train Event Analysts as required. The best candidates for the role work well with other people and have strong verbal and written communication skills, a sense of diplomacy, and decision making skills to handle the often fast-paced role of an incident handler Fuel your passion Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math). A minimum 4 years of professional experience in STEM related degree, Political Science/Government/International Affairs. The best candidates for the role work well with other people and have strong verbal and written communication skills, a sense of diplomacy, and decision making skills to handle the often fast-paced role of an incident handler Strong verbal and written communication skills Detailed understanding of APT, Cyber Crime and other associated tactics Strong track record of understanding and interest in recognized IT and OT security-related standards and technologies, demonstrated through training, job experience and/or industry Knowledge of and/or working on Baker Hughes OT products Professional experience with Cyber Security, Operations Security, Product Security, Industrial Control Systems (ICS), Information Assurance, and Information Technology Experience with host based detection and prevention suites (Microsoft Defender, OSSEC, Yara, MIR, Carbon Black, Tanium, etc.) Experience with host-centric tools for forensic collection and analysis (Microsoft Defender, Sleuth Kit, Volatility Framework, FTK, Encase, etc.) Experience with Network Forensics and/or Network Security Monitoring (NSM) tools (Snort, Bro-IDS, PCAP, tcpdump, etc.) and analysis techniques (alert, flow/session and PCAP analysis) Experience with malware and reverse engineering (Dynamic and static analysis) Strong IT infrastructure background including familiarity with the following: Networking (TCP/IP, UDP, Routing) Applications (HTTP, SMTP, DNS, FTP, SSH, etc.) Encryption (DES, AES, RSA) and hashing algorithms (MD5, SHA-1, etc.) System/Application vulnerabilities and exploitation Operating systems (Windows, *Nix, and Mac) Cloud technology (SaaS, IaaS, PaaS) and associated digital forensics and incident response techniques CISSP, CISM or related SANs certifications preferred Active US government security clearance Working knowledge of secure communication methods, including Secure Shell, S/MIME and PGP/GPG Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Occasionally working remotely from home or any other work location Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. R147718

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. SOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. You are an educated professional at an early stage of your career. You have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems, while providing excellent customer service. If you are eager to prove your understanding of computer networking principles, your strong problem solving abilities in a fast paced environment, and you are willing to learn and grow, then this position offers numerous growth opportunities and a long-lasting career with SOTI. What You’ll Do: Provide telephone and email-based helpdesk support to the end users. Work in 24x7 Shifts to support our customers globally. Assist end users with their Mobile Device related issues. Work on ad-hoc projects, initiatives and other duties as assigned. Deliver high-quality customer service via our support platforms. Handle customer issues using our support tool. Triage issues and escalate them when necessary. Develop and maintain expertise across a range of subject areas, gaining sufficient familiarity with the associated processes to be able to process customer requests accurately and efficiently. Document customer issues. Continuous improvement of our self-service portal and knowledge base. Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution. Provide superior customer service regarding our MDM solutions. Diagnose and solve application queries and answer customer questions. Use various devices to reproduce customer environments to troubleshoot issues further. Endeavor to respond to all customer requests in a timely manner while improving customer experience. Experience You’ll Bring: Minimum experience of 2-3 years with good exposure in customer handling with different software products. Customer Service and technical skills are a top priority. Must have excellent phone and written communication skills to work with customers over the phone and with email. Prior experience in answering calls for the helpdesk, entering technical details into a ticketing / dispatch system, working with customers on technical issues, following up on closed calls, installing systems, etc. Hand-on of collecting and reading wire-shark logs. Knowledge of Various IP classes and difference between Public and Private IP. Overview of MDM technology. Soft Skills and Communication: Previous experience supporting English Speaking Customers in India, EMEA, NA or Australia. Good communication, documentation, and soft skills. Strong problem-solving abilities, strong team player (i.e., flexible, hard-working, fast-learner, self-motivated, results oriented) Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives. Ability to communicate technical issues clearly in person, on the telephone and in written documents. Strong customer focus and ability to manage client expectations. Key traits we’re looking for: Passionate Hunger to learn and develop. Team player Creativity Work hard play harder. Confident communication skills If you want to bring your ideas to life, apply at SOTI today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

Job Title: Senior Software Engineer II (DevSecOps) Department: Technology Reports to: Software Engineering Manager / Infrastructure Manager Experience: 3+ years Location: Ahmedabad, India-Remote Overview As a DevSecOps Engineer at Genea, you will be a key player in shaping the secure delivery and operation of our SaaS products. You will ensure that security is embedded across our CI/CD pipelines, infrastructure, and software lifecycle while enabling developer productivity. You will champion secure-by-default practices and work closely with engineering teams to automate and monitor security controls, ensuring compliance and reliability at scale. Genea is an engineering company at heart. We hire people with a broad set of technical skills who are ready to take on some technology’s greatest challenges and make an impact on Genea’s end users. A DevSecOps Engineer’s approach should be customer-centric, security-focused, and results-driven. Transparency, teamwork, and dedication are essential qualities for this role. Duties And Responsibilities Embed security best practices into CI/CD pipelines and infrastructure as code. Design, implement, and maintain security scanning and monitoring tools for vulnerabilities across containers, applications, and cloud environments. Work with developers to integrate security tools and policies without impacting delivery velocity. Develop and enforce policies for secrets management, IAM least privilege, and secure artifact storage. Support audits (e.g., SOC 2) by maintaining evidence of security controls. Monitor, triage, and respond to security events, coordinating with engineering and management. Drive incident response and post-mortem processes for security-related issues. Perform code and infrastructure reviews from a security perspective. Automate compliance checks and security benchmarks (CIS, OWASP, etc.). Contribute to documentation, runbooks, and internal knowledge sharing. Participate in or lead infrastructure and architecture reviews, advising on secure designs. Be available to support urgent production or security events outside of business hours. Qualifications Bachelor’s degree in computer science, Information Security, or a related field. 3+ years of experience in DevOps, Cloud Infrastructure, or Security Engineering. Hands-on experience with AWS/Azure/GCP cloud security services and policies. Experience implementing vulnerability management (SCA, SAST, DAST) and container security tools (like Trivy, AWS Inspector, Aqua). Working knowledge of Infrastructure as Code (Terraform, CloudFormation, or similar). Experience managing CI/CD pipelines (GitHub Actions, Jenkins, or equivalent). Understanding of networking security, encryption, certificate management, and IAM. Familiarity with regulatory and compliance standards (SOC2, GDPR, etc.) is a plus. Strong scripting skills in Python, Bash, or similar. Experience with incident management and security monitoring tools (like GuardDuty, CloudTrail, ELK, etc.). Knowledge of Agile/Scrum development processes. Competencies Security-First Mindset - Champions secure design and is vigilant about risk. Problem Solving - Identifies and resolves infrastructure or security issues quickly. Teamwork - Balances team and individual priorities; collaborates across teams to embed security. Adaptability - Handles shifting priorities, compliance changes, and evolving threat landscapes. Professionalism & Ethics - Upholds trust, integrity, and transparent communication. Technical Mastery - Continuously develops technical skills and shares knowledge. Oral & Written Communication - Clearly documents and explains security concepts to non-security teams. Perks And Benefits We Offer ✨Work Your Way: Enjoy a flexible working environment that suits your lifestyle. ✨Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. ✨Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. ✨ Health & Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. ✨Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2024. ✨Balanced Workweek: Embrace a balanced life with our 5-day work schedule