Role Description Role Proficiency: Responsible for driving collaborating mentoring and coaching a small to medium sized team (with a minimum of 8 members) by providing technical expertise in coding debugging and content development. Self manages to deliver results with no guidance. Inspires team members; a lead who is looked upon by all members for technical assistance Outcomes Expert at bug monitoring tracking bug lifecycle triage and isolation Expert at coding modules libraries low level debugging code analysis and code review Perform component selection isolation RCA in the event of failure Adherence to the latest versions of feature document source code binaries w.r.t. testing development and debugging Adhere to project timelines and communicate effectively over emails and conversations Mentor teams in Automation/Debug to become more effective in their roles Complete awareness with all the technologies thoroughly especially the ones associated with automation debug and content development Develop overall team expertise on low-level coding debugging and content development Thorough analysis of requirements to provide measurable inputs in terms of ETA SLA TAT and milestones Train teams to analyse traces/core dump for defects reported internally or by customer to determine the root cause Flexible and adaptable to the changing varied working environments shifts and extended working hours Thorough understanding of tools and applications used in the process. Suggest new tools and process enhancements Measures Of Outcomes Completion of all mandatory trainings Adherence to testing methodologies and compliance process Adherence to project schedule and timelines Isolation debugging RCA time taken as per project KPIs Implement at least one impactful process/innovation Requirement Outputs Expected: Technical expert in debugging automation and content development hardware requirements and process changes for smart execution debug and development. Technical mentor and client management skills Ownership Ability to undertake challenging domains tasks projects platforms demanding clients complex processed project. Identify the project risks and planning mitigation action with clients Quality To ensure the quality of deliverables in-line with agreed standards guidelines fair and untampered. Analyse the test results and coordinate with the development teams for bug fixes. Define debugs strategies/standards and BKM Document Create documentation for one's own work requirement analysis project progress solutions designs best practices BKM and test reports Status Reporting Report status of tasks assigned comply with project related reporting standards and processes. Publish reports timely and periodically with utmost quality. Release Adhere to release management process for test/debug execution milestones ETA and test reports Compliance Adhere to lab trainings protocols coding standards test system setups test compliance and ESD strict delivery timelines Manage Knowledge Consume project related documents source code platforms features specifications and provide training to the team to upskill them. Train team members regularly on new features best practices BKMs and processes. Skill Examples Expert at code walkthrough and author of modules libraries Provide technical input to project management team Ability to troubleshoot boards/system and evaluate test results against system specifications Expert at rework/HW for automation environment Plans develops and implements best processes teams trainings Coordinates communication between technical architects and team A results driven self starter who anticipates initiates and implements solutions Able to work in a team environment Good written and verbal communication abilities Excellent aptitude analytical and problem-solving skills Proactively ask for and offer help The organizational mechanism to share coding debug content learning's across teams Ability to work closely and independently with client to perform tasks as per expectations Understand the criticality of the deliverables and perform accordingly Knowledge Examples Expertise in Hardware Engineering with strong knowledge of C C++ C# Python and relevant languages Strong Knowledge on Automation Programming or Strong knowledge on Debugging techniques and methodologies Knowledge in hardware design for automation purposes Understanding of microcontroller/processors 8/16/32 DSP/SoC based hardware architectures Knowledge in protocols interfaces I2C SPI UART USB Display PCIe Type-C Wi-Fi BT Experience with debugging tools like Function Generator Protocol analyser Oscilloscope Putty Tera term and Emulators Knowledge in hardware and product development lifecycles Knowledge in Agile methods for development debug testing implementation and execution Knowledge in electronic testing methodology and standards Experience with Source Code Management (SCM) tools like GIT Must be proficient with MS Office and Visio Understanding on automation framework or system debug lifecycle Additional Comments JD:- Should be having technical capabilities in understanding the Hardware IP for SSD controllers, Develop firmware and IP specific unit tests cases for end-to-end functionality. A Responsible to maintain the high-quality standards as per defined processes in firmware coding, design and unit tests. Skills C with firmware testing , Testing for NVMe/AHCI/SATA storage controllers,firmware developing Show more Show less

About Us: ArcelorMittal was formed in 2006 from the strategic merger of European company Arcelor and Indian-owned Mittal Steel. Over a journey of two decades, we have emerged as the world's leading steel and mining company, exerting our influence across 60+ countries with a robust industrial footprint in 18. We are a global team of 158,00+ talented individuals committed to building a better world with smarter low-carbon steel. Our strategies are not just about scale; they're also about leading a transformative change where innovation meets sustainability. We supply to major global markets—from automotive and construction to household appliances and packaging—supported by world-class R&D and distribution networks. ArcelorMittal Global Business and Technologies in India is our new hub of technological innovation and business solutions. Here, you'll find a thriving community of business professionals and technologists who bring together diverse and unique perspectives and experiences to disrupt the global steel manufacturing industry. This fusion ignites groundbreaking ideas and unlocks new avenues for sustainable business growth. We nurture a culture fueled by an entrepreneurial spirit and a passion for excellence, which prioritizes the advancement and growth of our team members. With flexible career pathways and access to the latest technology and business tools, we offer a space where you can learn, take ownership, and face exciting challenges every day. Job Title: Senior Analyst Job Overview: The Data Security Specialist is responsible for designing, implementing, and operating data protection solutions with a primary focus on Data Loss Prevention (DLP). This role ensures that robust data protection practices are integrated into business processes, IT systems, and user behavior. A key objective is to establish best-in-class data protection capabilities in an environment with lower data security awareness and cultural challenges, such as widespread data sharing or unauthorized data transfers. The specialist will act as a change agent, building a security-first culture while deploying effective technical controls. Experience 4 to 6 years Main responsibilities: Data Loss Prevention (DLP) Design & Operation Evaluate, select, and implement a DLP solution aligned with business needs and data protection risks. Define and maintain DLP policies and rules to detect and prevent unauthorized data access, transfer, or leakage. Monitor DLP alerts and ensure timely investigation, triage, and response. Continuously refine DLP configuration based on threat trends, user behavior, and business feedback. Data Protection by Design Collaborate with IT, process owners, and application teams to embed data protection controls into systems and workflows. Perform data flow analysis and risk assessments to identify sensitive data exposure points. Define and apply classification, access control, and encryption strategies where needed. Security Culture and Awareness Work closely with the awareness team to develop targeted campaigns focused on responsible data handling and the risks of data leakage. Engage with teams to understand behaviors and perceptions around data use and design appropriate behavioral change strategies. Actively contribute to the development of a data protection culture in units with low initial awareness and high risk of data misuse. Compliance Support Ensure that implemented controls align with data protection regulations and internal security policies. Support audits, assessments, and compliance reviews related to data security. Maintain documentation for data protection controls, configurations, and incident handling. Qualification: BE / BTech / Any Master's Degree Minimum requirements: 4+ years of experience in data protection, cybersecurity, as cybersecurity specialist or architect. Hands-on experience with DLP technologies (e.g., Microsoft Purview, Varonis, Forcepoint, etc.), with a track record of successful project delivery. Strong understanding of data protection principles (e.g., least privilege, data classification, access control). Experience working in environments with low data security maturity or resistance to change is a strong plus. Strong communication and interpersonal skills, with the ability to influence behavioral change. Knowledge of privacy regulations and ISO 27001 is beneficial. Good knowledge and strong interest in Cyber Security (best-practices, standards, technology) Good knowledge in IS/IT (network, endpoint, cloud, application) Excellent communication skills, teamwork, you will interact with various stakeholders of different levels and functions. Problem-solving skills. You are used to work in an international context, in complex/sensitive environment. Language skills: English (excellent level). Any otherlanguage is a plus (French, Spanish, Dutch, German, Polish) Show more Show less

Overview Role description Seasoned SOC Manager with over 13 years of experience in cybersecurity, including 8+ years of specialized expertise and more than 3 years in leadership roles within Security Operations Centers. Proven ability to lead high-performing SOC teams (L1–L3), drive operational excellence, and strengthen organizational security posture through strategic threat detection and incident response initiatives. Key Responsibilities Led 24x7 SOC operations, managing day-to-day activities and incident response efforts. Directed a multidisciplinary team of L1, L2, and L3 analysts to ensure effective threat monitoring and rapid response. Developed, implemented, and maintained SOC policies, playbooks, standard operating procedures (SOPs), and escalation workflows. Oversaw the end-to-end lifecycle of security incidents, including detection, triage, analysis, containment, eradication, and recovery. Acted as a key liaison between security teams, IT, application stakeholders, and executive leadership during incidents and investigations. Administered and optimized security technologies such as SIEM (Splunk, QRadar, ArcSight), SOAR platforms, EDR, IDS/IPS, and threat intelligence tools. Generated and presented regular reports on SOC performance metrics, threat trends, and incident outcomes to senior leadership. Led continuous improvement initiatives, including analyst training programs, process automation, and tool enhancements. Ensured SOC compliance with industry standards, security frameworks (MITRE ATT&CK, NIST, ISO 27001), and regulatory requirements (GDPR, HIPAA, PCI-DSS). Managed SOC staffing activities, including recruitment, onboarding, shift scheduling, and performance evaluations. Skills SOC, SIEM, Threat Monitoring Show more Show less

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Desktop Support Management Experience Range: 3 - 6 years Location: Mumbai Interview Mode: Telephonic Must Have: a strong Knowledge on managing end user issues Manage Meeting room and Video conf issues remotely Joiner and leaver management Analyzing OS and patching Triage & Coordinate with Service desk team Good to Have: Intune experience Essential: Manage end user issues on desktops Support desktop engineering team where required Manage Printers Managing issues with meeting room and conf room Triage & Manage incidents for desktop related issues Ensuring documentation and knowledge articles are accurate and maintained Support desktop engineering team for Patching Responsible for testing and deploying Win 10 Feature Updates Minimum Qualification: •15 years of full-time education •Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable) Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Contract Job Title: Incident & Operations Manager (DevOps Background) Responsibilities: 1. Incident Response & Triage Develop and maintain incident response plans for various types of incidents. Ensure timely resolution of tickets by Operations team within agreed SLAs. Assess and prioritize incidents based on severity and initiate response actions accordingly. 2. Incident Documentation & Analysis Maintain detailed incident records including impact, nature, and resolution. Perform post-incident analysis to identify root causes and preventive actions. 3. Customer Satisfaction & Reporting Monitor and improve customer satisfaction through efficient operations. Address customer complaints and conduct monthly SLA review meetings. 4. DevOps Background (Prior Hands-on Experience) Experience with Linux administration, shell scripting, and troubleshooting. Managed CI/CD pipelines, Kubernetes clusters, and cloud infrastructure. Knowledge of virtualization (VMware/KVM) and private cloud environments. Familiarity with tools like Docker, Jenkins, Ansible, and cloud monitoring. 5. Leadership & Coordination Lead cross-functional teams and bridge gap between DevOps and Operations. Ensure clear communication with stakeholders and technical teams. Location Pune, Maharashtra, India 24/7 Operations (Yes/No): Yes General Shift (Yes/No) : As per the client's requirement All Shift Timings: As per roster Rates including mark up - 130K/M Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category – Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion Bring in Service improvements to improve the overall Process maturity ͏ KEY SKILLS AND COMPETENCIES 8-10 years of ITSM experience in Change and other processes ITIL V3 / 2011 Foundation or Intermediate certification Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors Effective Communication skills ͏ ͏ ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About Us Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page. Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com. Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here. Overview We’re looking for a savvy developer to join our passionate engineering team as a Software Engineer and help us scale and grow our cloud-based systems and technologies with a keen eye towards software quality and operational excellence. As a tech “unicorn”, this is an amazing opportunity for the right person to play a major role in helping design and build essential core infrastructure of this pre-IPO software company, as we broaden our lead in the sales enablement space! You will work closely with our product leads, engineering leads, and the other members of the team to continue the extraction of business-critical components/logic out of a monolith into a extensible and thoughtfully orchestrated microservice-based design and data model that sets Seismic up for the next ten years Who You Are Seen as a major contributor in the team problem-solving-process – you aren’t afraid to share your opinions in a low-ego manner or roll up your sleeves and write critical path code, take on the refactoring of a significant piece of code. Deep experience across multiple software projects, driving the end-to-end software development lifecycle of an architecturally complex system or product. Ability to think tactically as well as strategically, respecting what came before you and always thinking longer-term. Highly focused on operational excellence and software quality, with experience in CI/CD and best operational practices. Your technical skills are sought after as you develop in a pragmatic and efficient manner. You enjoy solving challenging problems, all while having a blast with equally passionate and talented team members. What You’ll Be Doing Migrate important business functionality to a more robust design and ensure seamless integration to the rest of the Seismic platform. Be a major player on a new engineering team, while driving technical and architectural decisions and collaborating across multiple remote teams. Collaborate with technical product owners, architects, and other software engineers to rapidly build, test, and deploy code in the creation of a redesigned set of foundational core models and well-orchestrated services – allowing new features to be brought to the Seismic platform faster, without compromising robustness, quality or maintainability Explore new technologies and industry trends and bring your findings to life in our products. Participate in and contribute towards code reviews, monitoring and alerting, automated testing, bug/issue triage, and documentation. Contribute to troubleshooting and continuous quality improvements. What You Bring To The Team BS or MS in Computer Science, a related technical field, or equivalent practical experience. 3-5 years Strong experience with Node.js and TypeScript for back-end service development is required. Familiarity with .NET Core and C# is a plus. Familiar with microservice-based APIs (REST, GraphQL) and data structures and management (SQL, Kafka, JSON, NoSQL, S3/Azure blob storage). Experience with modern CI/CD pipelines and tooling (e.g., Jenkins, CircleCI, GitHub Actions, Terraform) is a big plus. Experience with HTML/CSS/JS and modern SPA frameworks (React, Vue.js, etc.) is a plus. Experience with SCRUM and the Agile development process. Comfortable working in cloud-based environments (Azure, AWS, Google Cloud, etc.) What We Have For You At Seismic, we’re committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here. Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement , backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft. Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Show more Show less

About Us Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page. Seismic, a rapidly growing Forbes Cloud 100 company, is the global leader in enablement, helping organizations engage customers, enable teams, and ignite revenue growth. The Seismic Enablement CloudTM provides continuous guidance to improve behavior, content, and skills to win more deals and deliver better experiences. More than 2,200 organizations around the globe including IBM and American Express have made Seismic their enablement platform of choice. Seismic integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, Australia and China. Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here. Overview Seismic is a leader in sales enablement technology, delivering integrated solutions that connect marketing, sales, and buyers to drive meaningful engagement. We develop cutting-edge SaaS solutions, ensuring innovation, quality, and global reach to meet our customer needs. We specialize in delivering modern, scalable, and multi-cloud solutions that empower businesses to succeed in today’s digital era. Leveraging the latest advancements in technology, including Generative AI, we are committed to driving innovation and transforming the way businesses operate. The Support Engineer I is a key member of the Customer Support team, directly assisting users of our software, which is utilized by some of the world’s largest brands and agencies. This individual will work collaboratively with customers and internal resources to field, research, diagnose, and resolve inquiries. Who You Are The ideal candidate is a self-starter with a positive, motivated attitude who thrives in dynamic environments. If you are someone who is passionate about technology, tech support, and customer service, capable of handling diverse situations effectively via customer support cases and chat conversations, we want to hear from you! The Tech Support Engineer – Deals with conflict constructively, seeks guidance and feedback from others, leans on senior team members to learn best practices. Communicates clearly and effectively with other engineers and external teams. Is able to communicate and interact well with manager, team members, and other professionals in the team as well as cross-functionally at the same level. What You’ll Be Doing Assist customers with primary issues and follow-up questions. Diagnose customer issues and perform initial bug triage to determine severity. Deliver an exceptional customer experience during all interactions. Utilize the Knowledge Base and other tools to provide answers to customer questions. Stay current on software updates by attending product and feature training sessions. Demonstrate a growing expertise in the system and assist with ongoing Support Team initiatives and projects as needed. Document and report bugs encountered during support interactions, ensuring they are logged accurately for engineering teams. Identify and escalate complex issues. Provide detailed and personalized support to customers, including best practices and preventive measures. Work closely with other support engineers and departments to resolve customer issues efficiently. Manage day-to-day case work and assigned tasks in a reliable manner. Produce high-quality work and resolutions with limited direction. Determine the best course of action for timely resolution. Provide timely response and escalation of customer issues in accordance with established SLAs and support processes. Regularly contribute to internal support meetings by taking ownership of cases and sharing insights on the cases reviewed. Occasionally, lead the L1 call. Follow best practices around queue management and stay within target queue size. Take ownership of cases comparable to other team members. Manage case and chats for high customer satisfactions scores with minimal backlog and low MTTR. Contribute to the support knowledge base for customers and internally. What You Bring To The Team 1-3 years of relevant work experience. Positive, motivated, and proactive attitude. Strong academic record, demonstrated success in achieving goals, and a Bachelor’s degree preferred. Ability to empathize with customer concerns and understand their key business objectives and challenges. Comfort and adaptability in dynamic environments with changing priorities. Excellent organizational, time management, multitasking, and attention to detail skills. Analytical mindset with the ability to recognize trends in customer submissions. Proficiency with written and oral communication, ensuring clarity and precision. Strong listening skills and the ability to interpret complex questions. Demonstrated interest in technology and solving challenging technical problems. Desire to work in a high-growth, fast-paced environment. Comprehensive understanding and technical knowledge across the different Seismic SaaS offerings. Ability to troubleshoot common customer issues using tools such as HAR files, New Relic logging, and browser session information. Experience with ServiceNow, Jira, Salesforce, or similar customer service systems is a plus. Familiarity with Google Apps, iOS and Android, Microsoft Office, and other business applications. Makes an impact on resolving customer issues while enhancing the ability to resolve issues requiring cross-departmental collaboration. May support multiple channels of support. What We Have For You At Seismic, we’re committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here. Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement , backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft. Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Show more Show less

When you join Verizon You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What Youll Be Doing... You'll be part of the "Verizon Global Infrastructure (VGI), Network & Information Security group working on security and automation tools to protect against cyber threats within the VGS Technology organization. You will work with a team of cybersecurity engineers with network & infrastructure background, threat intelligence analysts and risk management personnel to align common technologies and practices that fortify our applications, systems, IT network and infrastructure. Some Of Your Daily Responsibilities Would Be The Following Leveraging industry proven tools to identify and reduce Cyber Risks. Implementing next generation infrastructure architecture, create advanced policies and controls against future threats. Ensuring effectiveness and coverage of security, policies and controls of VGS Network & Infrastructure, prioritizing risk level. Ensuring Security posture of VGS Network & Infrastructure, e.g., access management, vulnerabilities remediation, etc. Developing awareness, training & compliance programs focused on Network & Infrastructure Cyber Security practices. Coordinating activities like network, penetration testing, incident response, data collection etc by partnering with the CISO teams. Assisting in Crisis Management, Ransomware Recovery and Business Continuity planning. Identifying, investigating and resolving global security breaches / incidents. Developing and maintaining network and infrastructure security reporting dashboards and scorecards used to measure our Cyber Practice. Identifying opportunities and use cases for automation to remediate vulnerabilities, implement controls, orchestrate between tools and automate security practices. What were looking for... You are passionate about network security and automation as a career. You are self-driven and motivated, with good communication and analytical skills. Youre a sought-after team member that thrives in a dynamic work environment. You will be working with multiple partners from the business groups, so networking and managing effective working relationships should be your top most priority. You have an understanding of industry trends in all areas of Information Security. You'll need to have some of the skills listed below: Bachelors degree in Computer Science / Information Technology Engineering with six or more years of work experience. Seven or more years of relevant work experience in Enterprise server/cloud, risk and compliance management. Strong working knowledge of enterprise scale server management. Knowledge of Private/Public Cloud infrastructure. Understanding of network fundamentals, switching, routing protocols, load balancers, web proxies, firewalls and software defined networking solutions. Understanding of security fundamentals Confidentiality, Integrity, Availability, access control, Authentication, Authorization, Auditing secure design concepts like. Experience working in any one of the SIEM / SOAR solutions like Splunk SOAR, Elastic, etc. Experience in managing public cloud infrastructure like AWS, Azure, GCP etc. Experience working in a SOC environment handling processes like Incident Management and Triage, Vulnerability Management, Threat Intelligence, Threat Hunting etc. Knowledge of common software vulnerabilities like OWASP Top 10 / Sans Top 25 and their relevant controls and safeguards for secure software will be an added advantage. Experience working on IT ticketing systems like JIRA, Service Now and ability to partner and collaborate with other teams in the organization. Experience with hosting security awareness campaigns, gamification and bug bounty programs will be an added advantage. Strong analytical problem-solving, communication and interpersonal skills. Passion to stay abreast with emerging technologies, network security trends, tools and techniques. Even better if you have one or more of the following: Industry relevant server certifications like MCSE, RHCE etc. Industry relevant security certifications Security , OSCP, CEH, CISSP, GIAC etc. Cloud relevant certifications CCSP, CCSK. Strong expertise in at least one operating system Window or Linux. Strong Scripting expertise in any one of Python, R, Perl, Javascript, Powershell, bash, VBScript etc. Experience in managing server infrastructure. Where youll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Locations Hyderabad, India Chennai, India Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: FullStack Microsoft .NET Smart Web App . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Dear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Cloud Devops Engineer (Azure) Location: Chennai Experience Range: 8 to 12 years Job Description: Good experience in Microsoft Fabric Strong understanding of DevOps processes & procedures & Tools Data Lake,Data Analysis ,Data Engineer Power BI Experience with Azure DevOps products (work item, Wiki, git, repos, pipelines, release manager) Experience with application and infrastructure operation monitoring (such as App Dynamic, Splunk, Azure Portal) and change management (such as ServiceNow) Azure Cloud experience deploy and using PaaS resources, such as ASE, SQL MI, Cosmos DB, Storage Account, AKS, ADF, etc. Hands on experience to create build & deployment automation with Application as a Code pipelines using YAML. Hands on experience to create Azure Data Factory pipelines using YAML. Knowledge in Azure infrastructure automation using PowerShell, Runbooks, and Terraform NuGet and NPM Packaging Containers/Docker, Repository manager Good communication skills (written & verbal) and Ability to present. Agile Scrum/Kanban experience Core experience in Azure services CI experience (Git, Jenkins, GitLab), Bash, PowerShell Build automation Container experience in Docker Azure DevOps CKA and CKAD Certifications Azure Developer who has worked extensively on CI image building with both Linux and Windows containers Should have the best standards knowledge on CI Image building process for both Linux and windows containers Significant experience with SaaS and web-based technologies Skilled with Continuous Integration and Continuous Deployments using Azure Devops Services. Skilled with PowerShell to automate Python, or Bash is an added advantage. Skilled with containerization platforms using Docker & Kubernetes Familiar with architecture/design patterns and re-usability concepts. Skilled with object-oriented analysis and design (OOA&D) methodology and micro-services. Skilled in SOLID design principles and TDD. Familiar with Application Security via OWASP Top 10 and common mitigation strategies. Very Familiar with source control systems (git) and Azure DevOps. Detailed knowledge of database design and object/relational database technology. Azure DevOps Implementation: Lead the design and implementation of CI/CD pipelines using Azure DevOps. Configure and manage build agents, release pipelines, and deployment environments in Azure DevOps. Establish and maintain robust CI processes to automate code builds, testing, and deployment. Integrate automated testing into CI pipelines for comprehensive code validation. Continuous Integration: Infrastructure as Code (IaC) Utilize Infrastructure as Code principles to manage and provision infrastructure components on Azure. Implement and maintain IaC templates (e.g., ARM templates) for infrastructure provisioning. Monitoring and Optimization: Implement monitoring and logging solutions to track the performance and reliability of CI/CD pipelines. Continuously optimize CI/CD processes for efficiency, speed, and resource utilization. Security and Compliance Implement security best practices within CI/CD pipelines. Ensure compliance with industry standards and regulatory requirements in CI/CD processes. Troubleshooting and Support Provide expert-level support for CI/CD-related issues. Working with Product teams to manage AZURE systems deployment, and lifecycle maintenance, including requests, determining action plans, Capacity planning, reporting, advising and parties involved. Responsible for triage and resolving service management system incidents and requests. Responsible for application monitoring, data manipulation for widgets and generating reports, problem identification and management. Responsible for system data manipulation- tuning agents and collectors to glean wanted information. Occasionally consult with individuals inside and outside of the team and provide general customer support Azure infrastructure mgmt. Create and manage check-in policies, and installation, configuration, troubleshooting and maintenance. Producing scripts for automation and report generation using Terraform, Tera grunt, Cloud formation templates, Ansible, GIT, PowerShell, Bash, Shell, python scripting, Linux and Windows operating system and scripting, azure Visual Studio Team Services. Maintain the applications within EKS, AKS, Dockers, Hub, and Docker Registry. Manage Networking protocols, network security in the cloud. Manage Cloudflare products as well as other equivalent tools. Monitoring Infrastructure. Virtual machines, Virtual Networks, autoscaling, storage, Key vault, Network Security Group, Load Balancer, Traffic Manager, Route Tables, storage accts, EFS, FSX, NetApp NAS, Recovery Services Vaults, Key Vault, Azure Backup, lambda, server less architecture components. Required Skills Azure Certified Solutions Architect or Sys Ops Administrator and Equivalent Azure certified. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: SDET . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Sales / Business Development Representative (BDR) 📍 Location: Remote / Hybrid (India) 📅 Experience: 1+ years in SaaS Sales About Company: We’re on a mission to automate incident response and debugging for engineering teams. Our AI-powered agents help platform and infrastructure engineers triage, debug, and resolve issues faster—minimizing escalations and downtime. We're also the team behind impactful open-source projects: 🔹 Playbooks – A runbook automation platform 🔹 Kenobi – An event analytics tool for debugging data pipelines With backing from Accel and Y Combinator , we’re building the future of on-call engineering in a post-GPT world. The Role: Sales / Business Development Representative (BDR) Are you passionate about technology, love a fast-paced environment, and thrive in the chase of new business? We’re looking for a high-energy BDR to drive our outbound efforts and be the first point of contact with potential customers. This is a high-impact, individual contributor role where you’ll work closely with the founding team to scale our go-to-market efforts from the ground up. What You’ll Do Identify ideal customer profiles (ICPs) and create target prospect lists Perform outbound outreach via cold calls, emails, and LinkedIn to engage decision-makers Qualify inbound and outbound leads and move them into the sales pipeline Book discovery meetings for the CEO and/or senior sales team Help build a scalable outbound sales playbook Maintain and update CRM systems with lead activity and outcomes What We’re Looking For 1+ years of experience in a SaaS BDR/SDR or outbound sales role at a high-growth startup Strong understanding of SaaS sales cycles and developer-facing tools (DevOps, Infra, AI tools is a plus) Excellent written and verbal communication skills A self-starter with a hunger to learn, adapt, and hustle Comfortable working in a startup environment — ambiguity, speed, and ownership are part of the job Tech-savvy mindset; ability to grasp and communicate technical products (coding skills not required) Why Join Us? Work with a deep-tech AI team redefining infrastructure operations Build with real impact — shape how engineering teams run on-call and debug production issues Backed by top-tier investors (Accel + YC) Flexible work mode (Remote/Hybrid) ESOPs — share in the upside Flat hierarchy, founder-facing role, rapid learning curve Interview Process 1:1 interview with the founding team Sample project (2-hour collaborative task) Final discussion with leadership Show more Show less

Technical Lead Qualification Science / Engineering Graduate Responsibility Requirement Gathering : Participate in requirement gathering JAD sessions and support documentation where applicable (business, functional, UI, usability, data, compliance, data migration, NFR, 3rd party tools & products). Raise queries and get query resolution on areas which are unclear, ambiguous and which need more information to the Technology Lead. Resource/ Efforts Estimation And Monitoring Understand how the estimation (effort, size etc) is done at task level in the area of work concerned, measure and report the actual effort against the estimated effort and ensure task progress reporting in C20 or any other applicable tool. Design & Analysis Create the HL Design and detailed design document with the support of architects for the assigned scope. Review all deliverables created by the Developer. Study non functional requirements and design for NFR as required. Understand the interdependencies of the various components in work packages being developed. Create detailed design and assign to developer. provide input to the Project Manager / Technical Lead to create the project plan from a technical perspective. support development of proof of concept as designed by Designer / Solution Architect. initiate development environment setup. Provide demo to customer for early feedback. create quality check points for all deliverables. Coding Develop tier coding, business layer coding, interface development, service development, creation of stored procedures, etc as applicable for the work package / project. CTS and customer spectific coding coding standards, guidelines and best practices. Understand the database concepts and write efficient queries. raise clarifications / issues / concerns regarding work output to the lead. Seek review from peer / technical lead periodically. participate in setup activities for required environment setup. deploy code build in testing environment. conduct peer review during design, coding and testing. Complete documentation as per the scope. prepare guidelines and checklist for development and testing activities. Provide feedback to design team. share feedback with developers to check if code is as per requirements. Incorporate changes as per feedback. provide necessary and timely status updates to the Supervisor / Technical Lead. Highlight any potential risks to the leads. Update traceability matrix for the work package developed. mentor the Developers to help them solve technical difficulties in the course of coding. Follow the SCM policies set for project. raise clarifications / issues / concerns regarding work output to the lead on time. provide necessary and timely status updates to the Supervisor / Technical Lead. Proactively highlight any potential risks to the lead. provide support on process audit activities. adhere to process and tools (usage of cognizant 20, awareness of Quality Management System). Testing Develop comprehensive unit testing cases and unit test plans. conduct comprehensive unit testing. create unit test logs. Prepare and support in preparation of unit test strategy. plan document and data requirements. automate unit testing and contribute to automation of unit testing. Conduct peer review of unit test cases. perform developer integration testing by integrating the components. Review test cases as prepared by the Developer. Defect Management Participate in defect triage meetings. conduct RCA for defects identified. Rework on the code based on review comments from code review / defects raised in unit testing, peer testing, SIT, UAT testing or any other relevant testing phases. Assist in transition of knowledge and to support organization with any defects raised post production as required. Process Improvements And Adherence Participate in innovation sessions. implement process improvements to reduce manual intervention (eg automation). support on process audit activities. Generate ideas to provide valueadd and share the same with the Technical Lead. Adhere to process and tools (usage of cognizant 20, awareness of Quality Management System, IDE etc). Knowledge Management Contribute towards updating knowledge assets, user manual, online help document, installation manual / scripts. Conduct knowledge transfer sessions for new joiners in the project team. conduct training through academy (if approved). Guide and mentor team junior members from a technical perspective to ensure quality delivery of the components. contribute / search / reuse all types of assets from repository. People Management Engage with team. resolve / conflict management within team. conduct internal trainings for developers within team. Must Have Skills Guidewire - PolicyCenter Guidewire - ClaimCenter Show more Show less

Overview Of Citi Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. Job Purpose We are looking to bring in Senior Consultant/Specialist under Enterprise Operations and Technology, to help the implementation of next generation Digital Automation Platform. Candidate needs to possess relevant design and development experience in process automation using BPM or RPA or low code automation tools. Candidate should be a strong collaborator. Exposure to Retail Banking products or Wholesale/Investment banking What We Offer Be part of Strategic team to develop, enhance, support, and maintain solutions for Finance Technology. Participate in technical discussions/brainstorming sessions and define ideas and strategies for existing and future platforms. Gain exposure to Wholesale, Retail business across data, risk, and finance. Work across diverse set of Finance platforms and have an opportunity to be part of re-architecture and re-platforming initiatives on low code automation platforms. Responsibilities Develop and Integrate solutions using Aspose Develop and automate workflows in Knime to process, transform and Analyze data efficiency. Maintain documentation for Aspose-related development and best Practices. Work on the Enhancement requests created on the remediated solution. Implementation of process automation use cases using low code platform. Requirement analysis including interaction with Business Users Participate with BAs in requirements analysis sessions and provide technical feasibility analysis and approach of the requirements to the team. Unit testing of the program under development Participate in SIT / UAT defect triage call. Bug fixing Participate in demo to the business users during UAT and Preprod together with BA and UAT testers. Review and analyze proposed technical solutions for projects. Contribute to formulation of strategies for applications development and other functional areas. Responsible for the creation of high-level designs to guide implementation faithful to architecture intent Ensure that application development and enhancement is in line with Citi’s Coding Standards. Solves / works a variety of high impact, high-profile problems / projects with considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards. Provides expertise in area and an advanced level of understanding of the principles of applications programming. Providing expertise in technical analysis and solving technical issues during project delivery. Flexible to work in development or BAU teams. Must Have Skills: At least 5+ years of Technology Experience Hands on experience working with Aspose API, Knime workflows. Minimum 3 years of process automation development/configuration experience Good understanding of Database concepts and working knowledge any one databases e g Oracle /SQL Server/ MySQL Ability to understand functional and non-functional requirement and convert them to configuration/ code Good To Have Skills Direct experience in design and development using Appian Experience using ALM and CICD tools like Bitbucket, TFS, Jenkins, BMC RLM or related tools in an agile methodology. Experience in SCMs like GIT; and tools like JIRA Experienced with automated build and test processes. Appian or any other low code technology Certifications in plus. Educational Qualification: Bachelor’s degree/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Role Description We are seeking a full-time Software Engineer for our client who is a IT service provider based in Ahmedabad. The Software Engineer will be responsible for designing, developing, and maintaining software systems. Daily tasks include writing clean, efficient code, debugging and troubleshooting issues, and collaborating with cross-functional teams to deliver high-quality software solutions. The role also involves participating in code reviews, mentoring junior developers, and staying updated with the latest industry trends and technologies. Qualifications Required Technical Expertise: Proficient in .NET, C#, EF, MSSQL, PostgreSQL, Angularjs, Blazor. Deep understanding of Azure and Azure DevOps. Hands-on experience in Azure Queue, RabbitMQ or similar message broker. Experienced in writing clean code and scalable solution architecture. Familiarity with OOPS principles and Object-Oriented Design. Strong aptitude in software engineering encompassing design, development, and testing. Proficiency in continuous integration, unit and functional testing practices, and continuous deployment systems. Extensive experience in constructing scalable web applications using clean code. Role Responsibilities/Expectations: Design, develop, test, and deploy high-quality software to meet escalating demands for availability, reliability, security, and performance of core tools. Engage in all stages of the software development lifecycle using Agile methodology, including design, coding, testing, Test-Driven Development, and CI/CD. Understand the application domain and implement requirements promptly and with high precision. Ensure adherence to standards from security and scalability perspectives throughout the development cycle. Perform initial triage, mitigate, and resolve issues (both non-prod and prod) within SLA. Collaborate and support the Engineering team when technical assistance is required. Communicate effectively to convey progress, risks, and assistance needed within the project team. Show more Show less

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job description:- Be the hands-on SME for the assigned product line with in-depth knowledge of business logic and workflows Responsible for setting up and maintaining the test environment and the test data Analyze requirements and test software solutions using agile methodology Understand project requirements, create test models for release testing (plans, data and scripts) including the identification, creation of test data and peer reviews with full test coverage Communicate effectively with Leads, Managers and Stakeholders. Attend all agile meetings (scrum, backlog, sprint planning) Follow standard testing methodology frameworks, testing processes as a standard Co-ordinate and execution testing specific release activities Writing optimized SQL queries using Joins, Sub Queries for integration with other applications Identify defects and questionable functionality; manage defects through to closure Resolve issues with unclear requirements and achieve a successful result Triage and solve complex problems using structured troubleshooting methodologies Manages people for projects involving cross-functional teams focused on the delivery of projects into a finished state. And mentor team members. Experience required: Minimum of 8 years of experience as Quality Assurance – Manual, API, Web Apps, Client/Server Experience with Agile application testing Understanding of Project Life Cycle and STLC Knowledge of healthcare domain is preferred. Exposure of ETL testing is added advantage Knowledge of automation is added advantage Should have good knowledge in writing SQL statements for data validations with exposure to database and Reports testing. Ability to design, develop, test and debug tests cases/Scripts/plans/strategy documents Good experience to interpret business and technical requirements for testing utilizing various development methodologies (e.g. Agile, Scrum, Iterative, Waterfall, etc.) Manage stakeholder communication (internal/external) with effective communication skills to articulate testing result data to multiple audiences. Lead client projects independently & should be able to handle multiple clients Experience in handling onshore/offshore team, timely delivery of the work items with the highest quality Qualification BCA, BE/ B Tech (CS), M Tech (CS), MCA or equivalent degree. Relevant certificates like ISTQB will be an added advantage Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent. Show more Show less

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your Role And Responsibilities Responsible for implementation partner to see project on track along with providing required reports to management and client Handle the project as well as BAU operations while ensuring high level of systems security compliance Coordinate with and act as an authority to resolve incidents by working with other information security specialists to correlate threat assessment data. Analyse data, such as logs or packets captures, from various sources within the enterprise and draw conclusions regarding past and future security incidents. Ready to support for 24/7 environment. Preferred Education Master's Degree Required Technical And Professional Expertise 7+ years of IT experience in security with at least 4+ Years in Security Operation Centre with SIEMs. B.E./ B. Tech/ MCA/ M.Sc. Maintaining SIEM/UEBA platform hygiene, Scripting, Automation SOAR Playbook Creation with Testing, with Change/Problem/Incident Management, with CP4S platform integration & dashboarding, Recovery Support. Expertise in Security Device Management SIEM, Arcsight, Qradar, incident response, threat hunting, Use case engineering, SOC analyst, device integration with SIEM. Working knowledge of industry standard risk, governance and security standard methodologies Proficient in incident response processes - detection, triage, incident analysis, remediation and reporting. Ability to multitask and work independently with minimal direction and maximum accountability. Preferred Technical And Professional Experience Preferred OEM Certified SOAR specialist + CEH Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications Show more Show less

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Lead BizOps Engineer The Treasury Services BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something works? Are you a CI/CD geek who loves all things automation? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources Qualifications BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Experience with algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Ability to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired." Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-248160 Show more Show less

Overview Of Citi Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. Job Purpose We are looking to bring in Senior Consultant/Specialist under Enterprise Operations and Technology, to help the implementation of next generation Digital Automation Platform. Candidate needs to possess relevant design and development experience in process automation using BPM or RPA or low code automation tools. Candidate should be a strong collaborator. Exposure to Retail Banking products or Wholesale/Investment banking What We Offer Be part of Strategic team to develop, enhance, support, and maintain solutions for Finance Technology. Participate in technical discussions/brainstorming sessions and define ideas and strategies for existing and future platforms. Gain exposure to Wholesale, Retail business across data, risk, and finance. Work across diverse set of Finance platforms and have an opportunity to be part of re-architecture and re-platforming initiatives on low code automation platforms. Responsibilities Develop and Integrate solutions using Aspose Develop and automate workflows in Knime to process, transform and Analyze data efficiency. Maintain documentation for Aspose-related development and best Practices. Work on the Enhancement requests created on the remediated solution. Implementation of process automation use cases using low code platform. Requirement analysis including interaction with Business Users Participate with BAs in requirements analysis sessions and provide technical feasibility analysis and approach of the requirements to the team. Unit testing of the program under development Participate in SIT / UAT defect triage call. Bug fixing Participate in demo to the business users during UAT and Preprod together with BA and UAT testers. Review and analyze proposed technical solutions for projects. Contribute to formulation of strategies for applications development and other functional areas. Responsible for the creation of high-level designs to guide implementation faithful to architecture intent Ensure that application development and enhancement is in line with Citi’s Coding Standards. Solves / works a variety of high impact, high-profile problems / projects with considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards. Provides expertise in area and an advanced level of understanding of the principles of applications programming. Providing expertise in technical analysis and solving technical issues during project delivery. Flexible to work in development or BAU teams. Must Have Skills: 5+ years of Technology Experience Appian or Knime or any other process automation tool Minimum 3 years of process automation development/configuration experience Good understanding of Database concepts and working knowledge any one databases e g Oracle /SQL Server/ MySQL Ability to understand functional and non-functional requirement and convert them to configuration/ code Good To Have Skills Direct experience in design and development using ALM and CICD tools like Bitbucket, TFS, Jenkins, BMC RLM or related tools in an agile methodology. Experience in SCMs like GIT; and tools like JIRA Experienced with automated build and test processes. Appian or any other low code technology Certifications in plus. Educational Qualification: Bachelor’s degree/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. We are looking for a seasoned software engineer to join the team that owns building Agent experience in support products. Someone who identifies as a JavaScript developer with good knowledge in frontend technologies and an interest in understanding back-end architecture for putting the holistic picture together. Ruby skills are a plus! Agent Workspace enables Zendesk Support agents to work seamlessly across Zendesk channels, all within a single ticket interface. It is a critical piece of how customers use Zendesk Support, the most important part of the overall product user experience, and fundamentally what makes our customers successful. As a team, we are a close-knit group that values inclusivity and diversity of backgrounds and opinions. We deliberately cultivate a highly collaborative and productive working style. The team has a proven history of developing highly reliable and scalable frontend and extending complex areas of the product. The features managed by our team powers some of the critical features in the support product. The work we do has a high impact on agents’ efficiency! What You Get To Do Every Day Modernize our largest monolithic application with frameworks such as React, Redux, TypeScript, and GraphQL. Develop and maintain continuous integration and continuous deployment (CI/CD) pipelines using tools like Jenkins, GitHub Actions, or Spinnaker, streamlining the deployment process. Document, evangelize, and communicate best practices in all our frameworks and tools. Work with fellow developers as your main customers, identifying and fixing issues in the development workflow, and guiding them through changes in frameworks and tooling. Triage, debug, and fix performance bottlenecks in both our React applications and CI/CD pipelines Influence good architectural decisions in product teams, with a view to sustainability, technical debt, and performance. What You Bring To The Role At least 4 to 6 years of experience in frontend software development, preferably in a SaaS environment. Excellent programming skills in Javascript & Typescript. Experience with React and its ecosystem, and Ember would be a bonus. Proficiency in cloud platforms such as AWS and Google Cloud and containerization technologies such as Docker and Kubernetes. Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing issues in the deployment pipeline. Sound understanding of web application development and agile development practices. Great communication skills, both written and verbal. Experience writing technical documentation and architecture diagrams for web applications. Strong verifiable contributions to open-source software would be nice to have. Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Show more Show less

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. Those in governance, risk, controls and compliance at PwC will be responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Summary Please briefly describe the following: “What is the purpose of this role?”. What is this job responsible for?” and “why does this role exist?” Reporting to the Sr. Manager Insider Risk, the Investigations Analyst is a member of a team responsible for the ongoing assessment, triage and investigation of Insider Risk events within the Insider Risk Platform. The Investigations Analyst is responsible for the identification of events involving training integrity matters, Data Loss, misuse of network access or breaches of the Acceptable Use Policy. The Investigations Analyst will work directly with the Sr. Manager of Insider Risk to assess and escalate incidents identified and collaborate with stakeholder to remediate the issues identified. The Investigation Analyst will also support ethics investigations by identifying and collecting digital forensic evidence within various platforms as required. Accountabilities Identify, assess, and escalate findings relating to insider risk events involving misuse of PwC assets, data exfiltration, mass deletion or aggregation of data. A key area of focus will be on training integrity alerting within the risk tool, which looks at behaviours consistent with answer sharing as well as technical investigation support. Work with the Sr. Manager, Insider Risk to escalate and remediate positive findings, recommend strategic security solutions and security control improvements specific to enhancing the identification of data security events. Major Responsibilities Provide 3 -5 major responsibilities of the role and identify key activities within each area. Indicate the percentage (%) of time normally spent on each major responsibility with the total equaling 100%. Investigation Management (70%) Review, triage and investigation system alerts for Training Integrity matters Review, triage and investigation endpoint alerts in the Insider Risk platform Monitor and assess potential Data Loss incidents as they arise Assess, summarize, and escalate potential breaches to management Assisting with related queries into high-risk employees for potential data loss, nefarious activities Assist with the development of other operational/project documentation Provide support to other teams within the broader Risk Management, as needed Document incidents in PwC’s case management system Participate in annual audit and compliance testing Generate monthly/quarterly reports and create dashboards for leadership Support Ethics investigations related to monitoring and evidence collection Project Management (20%) Manage Insider Risk platform and write scripts for correlation rules as required Develop and improve processes and procedures for data protection activities Provide support on ad-hoc project work Other Tasks and Responsibilities as assigned (10%) Assist with special projects for the team as required Educations & Professional Certification (Required And/or Preferred) What is the minimum required level of education? Please indicate if the professional certification(s) is required or preferred. Education / Experience Post-secondary education with studies focused in information/cyber security. Splunk Certified Demonstrate a current and working knowledge of Information Security best-practices, methodologies, and techniques. Understanding of Jira and SQL scripts Work Experience What is the minimum required level of experience in the incumbent would need to perform this job? 1 to 3 years of current and working knowledge in the field of Cyber/information security or Security Operations Centre. Technical skills & Specialized Knowledge Provide details on any specialized and technical skill set required to perform the job. Proficient within M365 products Must be able to create and manipulate Excel spreadsheets Understanding of Power BI Understanding of Jira and SQL script writing Splunk user knowledge General Attributes Any other characteristics or traits that are essential for the job (e.g. able to negotiate and influence effectively) English language, writing and reading skills a must Communication/ Interpersonal Skills Briefly Describe The Level Of Communication Skills Required. Consider the following: 1) type of contact (e.g. internal colleagues vs. clients); 2) type of communication (e.g. routine) Customer/ Client Service We depend on all employees to take an attitude of excellence in customer service. When describing the expectations of this role, consider the following: 1) level of understanding of clients’ needs; 2) level of anticipation/proactivity to meet those needs; 3) type of solutions (e.g. provide clarification vs. long term solutions) Ability to build and maintain professional relationships Be aware of the sensitivity of information received and treat it appropriately Problem Solving/ Judgement/Decision Making Describe the complexity of work and the degree of judgement required for this role. Also, take into consideration the level of innovation/ creativity required to solve the typical problem this job encounters. This position follows straightforward guidelines and established practices, major issues are deferred to the manager to resolve. Decisions are made mainly based on previous encounters with similar situations. Accountability/ Impact of Decisions Describe the types of decisions (e.g. budget, people, operations, etc.) the role is required to make and the extent to which the decisions, actions and results of work performed by the role contribute to, or have an impact on the performance of the organization (e.g. The immediate work unit, functional group, the firm or the clients). Decisions made by this role impacts their own work, Manager will directly supervise and act as an advisor on day to day workflow. Leadership and Coaching Describe any leadership or coaching responsibilities this role has. This role acts as a Subject Matter for the Insider Risk tool, which training will be provided. May provide guidance to coworkers but does not have any supervisory responsibilities. Sensory and Physical Efforts Describe the extent to which the work requires the incumbent to exert physical effort, and/or to apply sensory concentration and attention which results in physical or mental strain or fatigue. Please specify the frequency, intensity and the duration of effort required. Prolonged visual concentration on data entry up to 4 hours without any break. Working Conditions & Travel Requirements (if applicable) Describe any unpleasant or hazardous situations that may, under normal circumstances, be encountered on the job (e.g. irregular working hours, dealing with irate customers, travelling). Please specify the frequency with which the situation is likely to occur. Work location- Remote but would be required to attend the office when needed. Must be able to work independently and flexibly Travel not required Show more Show less

Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. INFC SME will help support our FC expansion. The responsibilities of role include Work on development of new fulfillment models Triage Sev 3-5 tickets and select priority tickets to allow FCSW to make the best use of their resources Participate in FCSW SME calls, advocating for the sites and driving best practice sharing in each functional area. Identify training gaps that require Learning support Improve end-user documentation to reduce associate and Manager learning curve Serve as the interface with the FCs to drive execution of software changes Serve as the interface with FCSW to provide input on software design to support lean processes and standard work Serve as gatekeeper for documenting software enhancements and feature requests submitted by the sites; prioritize when resources become available Assist FCs with understanding best use of software features Support tools deprecation & site communication The ideal candidate will demonstrate bias for action, have strong customer empathy, will think big, and embody a unique mix of artist and scientist. This candidate will have experience diving deep to gain customer insights, launching successful new products, and developing strong relationships with global internal stakeholders. The candidate will possess attention to detail, excellent communication skills, the ability to drive consensus across multiple stakeholders and be a great team player. The ability to work independently and deal with an ambiguous environment is a must. Basic Qualifications A completed Bachelor’s Degree is REQUIRED 3+ years Management experience in a manufacturing, production or distribution environment Cross-functional project management experience Process improvement experience via Kaizens and other LEAN tools Experience using and communicating performance metrics Candidates must be flexible to work weekends and/or overnight shifts Travel up to 40% within INFC required Preferred Qualifications MBA or Master’s degree in a related field Experience working in a fulfillment center Proven technical acumen with the Amazon WMS Strong analytical and data gathering skills, including the ability to translate large amounts of data into actionable insights Demonstrated bias for action and an ability to deal with ambiguity Proven ability to influence others without having positional authority Strong verbal and written communication skills are a must Company - ASSPL - Karnataka Job ID: A2839319 Show more Show less

The Company BetaNXT powers the future of connected wealth management infrastructure solutions, leveraging real-time data capabilities to enhance the wealth advisor experience. Combining industry expertise with the power of our proven Beta, Maxit, and Mediant businesses, we are focused on solving our customers’ most demanding integration challenges with flexible, efficient, connected solutions that anticipate their changing needs. Our comprehensive approach reduces enterprise cost, streamlines operations processes, increases advisor productivity, and enhances the investor experience. Together with BetaNXT, wealth management firms are transforming their platforms into differentiating assets that enable enterprise scale and stimulate commercial growth. For more information visit www.betanxt.com . Position Summary The Lead Associate, Release Management position is responsible for supporting the scheduling, coordination, and the verification of all Mediant’s technology/application releases. The [Site Reliability Engineer / Release Train Engineer] works collaboratively QA and Developer Leads to verify builds before deployment to Production and organize artifacts for release. The position works with IT management to continually improve the software engineering processes and practices associated with the building, deploying, and updating of software and maintaining environments. This position will also assist in triaging issues that arise in Production and perform Root Cause Analysis to determine where bugs are being introduced and provide guidance and feedback to improve engineering processes. Key Functions Implementing and managing release processes for software applications, APIs, and various IT initiatives Validate release features, prepare release instructions, and coordinate resources required for release deployment Assist with deployment in maintenance windows and release validation in Production Work closely with QA Leads to establish and maintain bug triage process, determine and prioritize bugs that must be fixed for releases and work with scrum team members to ensure bug fixes are resolved in a timely manner Work closely with Developers, QA, and DevOps team on identifying and evaluating risks related to releases Conduct Root Cause Analysis for discovered bugs in order to offer improvements to the software engineering processes Assist relevant teams with troubleshooting of production issues and coordinate resources to address issues Assist in managing projects and interdependencies to ensure production readiness for all production system updates Work with Engineering teams to understand impacts of code changes and test accordingly Manage risks and resolve issues that affect release scope, schedule and quality Communicate release details and schedules to the Business as required Manage Environments, system users, software versions, and database objects for various teams across the organization Document processes that need to be completed routinely and take detailed notes of environment configuration or setup Requirements At least 6+ Years of experience. Experience with Build, deployment, versioning software such as Bamboo, BitBucket Experience working in a Cloud environment. AWS preferred. Experience in the financial services and securities industry preferred Comfortable testing software applications, APIs and database objects/SQL Experience in DevOps, Site Reliability, or Release Management for a company experiencing fast-paced growth Familiarity with software development tools such as GIT, GitLab, Docker, Postman, Splunk Education B.S degree required / advanced degree preferred or equivalent experience Strong project management and communication skills Experience in Software Quality Assurance or Verification of Release Builds Experience with build and release processes. Experience deploying to a Cloud environment preferred Experience with Agile/Scrum development methodologies SQL skills to write queries and understand existing stored procedures and functions, preferred Show more Show less

OUR STORY Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. OUR VALUES Customer First. Customer satisfaction is our highest priority. High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about. Essential design. We don't chase trends, and we don't sell everything. We're expert curators that find the very best and bring it to you at the lowest prices. Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners. Environmentally and Socially conscious. We're committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers. OUR TEAM AND SUCCESS Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You'll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc. Responsibilities Technical Leadership Architect, design, and implement scalable and reusable test automation frameworks for UI, API, and performance testing. Drive shift-left testing by integrating automated tests early in the SDLC. Optimize existing automation frameworks for faster execution, stability, and reliability. Ensure comprehensive test coverage across functional, integration, regression, performance, and security testing layers. Establish best practices in test automation using modern tools and frameworks. Review and enhance CI/CD pipelines to include automated testing, test reporting, and quality gates. Provide technical mentorship to SDET-1 and SDET-2 team members, guiding them on automation, testing best practices, and debugging complex issues. Collaboration & Stakeholder Engagement Work closely with developers, DevOps, and product managers to define test plans, strategies, and quality metrics. Collaborate with development teams to implement unit and integration tests. Drive defect triage and resolution processes, ensuring timely identification and fixes. Partner with DevOps to enhance test execution in CI/CD pipelines. Advocate for quality-first development practices across engineering teams. Automation & Tooling Develop robust test scripts in Java, Python, or JavaScript using frameworks like Selenium, Cypress, Appium, or Playwright. Implement API automation testing using tools such as RestAssured, Postman, or Karate. Lead efforts in performance testing using JMeter, Gatling, or Locust. Ensure security testing is embedded within test pipelines. Maintain test execution reports, dashboards, and key quality metrics using tools like Allure, TestRail, and Datadog. Process & Best Practices Define and enforce test-driven development (TDD) and behavior-driven development (BDD) methodologies. Improve test data management strategies for stable and repeatable test execution. Introduce mocking and service virtualization where applicable. Conduct code reviews for automation scripts and provide constructive feedback. Lead test strategy discussions for microservices and distributed systems testing. Requirements 7-10 years of experience in software development, testing, and automation. Strong proficiency in one or more programming languages (Java, Python, JavaScript). Experience with test automation frameworks like Selenium, Appium, Cypress, TestNG, JUnit, Playwright. Solid knowledge of CI/CD tools (Jenkins, GitHub Actions, GitLab CI, Bamboo, or CircleCI). Hands-on experience with containerized environments (Docker, Kubernetes). Experience in testing microservices and RESTful APIs. Good understanding of AWS, GCP, or Azure for cloud-based testing. Exposure to performance and security testing methodologies. Strong analytical and problem-solving skills. Excellent communication and stakeholder management skills. Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you require reasonable accommodation during any part of the application or interview process, please contact accommodations@onequince.com. We are committed to ensuring an inclusive and accessible hiring process for all candidates. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means. Show more Show less

Description The REALM Team in Hyderabad is looking for a System Dev Manager with the experience to manage all aspects of a mission-critical engineering support organization and a strong delivery record to execute strategic, cross-functional operations and technology projects. This position involves regular communication with senior management on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential. As the Manager, you will have technical ownership of day-to-day application support operations. You will be responsible for software support functions in one of the most demanding departments within Amazon. Successful candidate for this role will have an established background in managing software support organisation, has a strong customer focus, excellent project management skills, great communication skills, and a motivation to achieve results in a fast paced environment. This manager will collaborate with business teams, program/project management teams, and software engineering teams to achieve Operational Excellence and scale our business. The role also involves driving internal development projects and building custom tools to enhance efficiency of support operations. Lead a team of ~7 highly talented Dev Ops engineers responsible for managing all aspects of mission-critical systems. Drive process and service improvements, and improve day-to-day operational efficiency. Investigate and recommend approaches and systems that meet quality, performance and sustainability criteria Create operational run-books for events and services. You'll lead them to create and efficiently use tools and processes to triage, track, and resolve customer issues within a rapidly growing development organisation. You’ll be serving as the customer ambassador in engineering. You will be accountable for performance of Amazon's core business functions, by partnering with development teams building reliability into code, make process investments helping Amazon scale its operations for current and next-generation systems. Other responsibilities include continuously raising the bar on operational excellence, waste elimination and continuous improvement for the large-scale distributed systems. You should be able to clearly articulate, through data, productivity gains achieved. Key job responsibilities As a System Development Manager you will: Play vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions Work with our other technical teams to ensure the design is effective and complements of our in house custom developed applications across platform stacks (including SQL, Java/Perl/Python) or SaaS Work on proactive detection mechanism to report dip in software performance by building efficient metrics/monitors/alarms using our in house tools Build tools and automations to optimize the system, simplify processes, etc. Basic Qualifications Bachelor's degree 3+ years as a tech manager Skilled in system design and Microservices technologies. Preferred Qualifications Managed a team of 8 or above for over 3 years Skilled in AWS Technologies and developed automations and tools that impacted large scale customer base. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A2907417 Show more Show less