9338 Triage Jobs - Page 37

Experience: 2–3 years Compensation: 20–30L INR About Us At GigaML, we’re shaping the future of conversational AI, fully automating customer support to elite levels for enterprises. Our customers trust our agents to navigate complex, real-world conversations with clarity, accuracy, and scalability. We’ve deployed AI agents that resolve over 1 million support tickets monthly for one of our early customers alone. Now working with the most recognizable names in food delivery and crypto, we are gaining significant traction as a frontrunner in this space against our biggest competitors. Why Join Us? Momentum: Be part of a team that’s achieved validation from both customers and investors Impact: He...

Technical Support Engineering Manager Pune, Maharashtra, India Date posted Sep 11, 2025 Job number 1874290 Work site Fully on-site Travel 0-25 % Role type People Manager Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every i...

Technical Support Advisory Pune, Maharashtra, India Date posted Sep 11, 2025 Job number 1874286 Work site Fully on-site Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Advisory Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interac...

Associate Cloud Support Engineer Position Overview: We are looking for a motivated and technically curious Associate Cloud Support Engineer to join our cloud services team. As an Associate, you will be involved in supporting basic cloud infrastructure operations, learning on the job, and assisting with deployment and monitoring tasks. This is an entry-level role ideal for individuals looking to start a career in cloud technologies. Responsibilities: ·  Assist in monitoring cloud environments and performing health checks. ·  Support deployment, backup, and patching operations on cloud platforms. ·  Document and triage support tickets for cloud-related issues. ·  Participate in cloud confi...

Our Mission Fuel customer growth through meaningful, intelligent, and safe user-to-user (and now, user-to-agent) engagement. CometChat Overview CometChat is a full-stack conversational platform built to unify every layer of interaction — bringing together real-time conversations (chat, messaging, voice, and video), AI Agents, moderation, notifications, and analytics in one modular, developer-first solution. Our company has seen rapid growth, thanks to several market validations — including our participation in Techstars Boulder Accelerator in 2019, followed by investments from experienced investors such as iSeed Ventures, Range Ventures, Silicon Badia, and Matchstick Ventures. CometChat rais...

L1 Support Executive -JD Job Description We are looking for an enthusiastic and technically inclined L1 Support Executive to join our Customer Success team. You will be the first point of contact for customer queries related to our Voice, eSIM, and CPaaS platforms. Your role will involve troubleshooting basic issues, assisting customers with onboarding, and escalating complex problems to the appropriate technical teams. Role & Responsibilities Respond to user queries via chat, email, or VoIP. Assist customers with mobile app setup, call quality troubleshooting, and general usage. Support eSIM activation, QR code onboarding, and device compatibility checks. Provide basic guidance on CPaaS API...

Job Description What You Will Be Doing Triage issues across various departments and escalate appropriately. Manage incidents using ServiceNow and PagerDuty. Monitor and respond to basic security alerts in coordination with the Security Operations team. Assist in vulnerability management processes, including tracking and follow-up on remediation tasks. Maintain and update the status page to communicate incidents to our customer base. Follow defined escalation paths to ensure timely resolution in line with SLAs. Maintain and improve existing processes and documentation. Document, track, and monitor problems to ensure timely resolution. Support compliance with internal security policies and pro...

Description Job Description Role And Responsibilities Works closely with the Accelerator Product Leader to stay connected to the needs of the WTW Businesses and Functions, in order to enable them to articulate the business scenarios, leveraging prompt engineering and emerging AI trends to enhance product outcomes As a key member of a scrum team, the Product Owner is responsible for continuously grooming the backlog and working directly with Engineering and QA to facilitate software development and remove roadblocks Prioritizes Release backlog and Sprint backlog to ensure stories are ordered in a logical manner, incorporating feedback from Engineering and Accelerator Product Leader, taking in...

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. Preferred qualifications: Master's degree or PhD in Computer Science or related technical fields. 2 years of experience with data structures or algorithms. Experience developing accessible technologies. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're loo...

When you join Verizon You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What Youll Be Doing... Youll be leading multiple software engineering tea...

What You Will Be Doing Triage issues across various departments and escalate appropriately. Manage incidents using ServiceNow and PagerDuty. Monitor and respond to basic security alerts in coordination with the Security Operations team. Assist in vulnerability management processes, including tracking and follow-up on remediation tasks. Maintain and update the status page to communicate incidents to our customer base. Follow defined escalation paths to ensure timely resolution in line with SLAs. Maintain and improve existing processes and documentation. Document, track, and monitor problems to ensure timely resolution. Support compliance with internal security policies and procedures. Perform...

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed ...

Description Role and Responsibilities : Works closely with the Accelerator Product Leader to stay connected to the needs of the WTW Businesses and Functions, in order to enable them to articulate the business scenarios, leveraging prompt engineering and emerging AI trends to enhance product outcomes As a key member of a scrum team, the Product Owner is responsible for continuously grooming the backlog and working directly with Engineering and QA to facilitate software development and remove roadblocks Prioritizes Release backlog and Sprint backlog to ensure stories are ordered in a logical manner, incorporating feedback from Engineering and Accelerator Product Leader, taking into considerati...

Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world. Sphera is a portfolio company of Blackstone, a U.S.-based alternative asset investment company that focuses on private equity, technology and innovation, and more. Blackstone businesses succeed through strong partnerships, a personalized approach and a commitment to exceptional performance with uncompromising integrity. Sphera and Blackstone are leaders in the Environmental, Social and Governance (ESG) space. We are guided by our core values of Cust...

Overview About this role Join our distributed team of cyber security experts, protecting our business and developing exciting capabilities on the frontline of cyber defense. Apply your passion and knowledge of cyber security to assist in the investigation of incidents. This individual will be part of the Cyber Data Protection Operations team that is responsible for monitoring and investigating user activity data and alerts to identify indicators of data compromise or loss. This individual will work closely with other members of the Information Security team and partners across the enterprise to ensure the successful delivery of the Data Loss Prevention (DLP) program. The Data Protection Anal...

We’re reinventing the market research industry. Let’s reinvent it together. At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it. Data Science Analyst, Triage Numerator is a data and technology company reinventing market research. Headquartered in Chicago, IL, Numerator has over 1,600 employees worldwide. The company blends proprietary data with advanced technology to create unique insights for the market research industry. The majority of Fortune 100 companies are Numerator clients. What are you waiting for, join us on this amaz...

We are seeking fresh graduates B tech with CSE or IT 1 to 2 years of experience to join our L1 Production Support team where you will play a critical role in ensuring the stability and performance of enterprise applications and infrastructure This is a great opportunity to build a strong foundation in IT operations and support Key Responsibilities Monitoring Continuously monitor application and infrastructure health using tools like Nagios Grafana Splunk or custom dashboards Incident Management Acknowledge log and categorize incidents perform initial triage and resolution for known issues Alert Handling Respond to system alerts and take predefined actions or escalate as necessary Job Monitor...

We are seeking fresh graduates B tech with CSE or IT 1 to 2 years of experience to join our L1 Production Support team where you will play a critical role in ensuring the stability and performance of enterprise applications and infrastructure This is a great opportunity to build a strong foundation in IT operations and support Key Responsibilities Monitoring Continuously monitor application and infrastructure health using tools like Nagios Grafana Splunk or custom dashboards Incident Management Acknowledge log and categorize incidents perform initial triage and resolution for known issues Alert Handling Respond to system alerts and take predefined actions or escalate as necessary Job Monitor...

Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What You’ll Do Perform general application development activities, including unit testing, code deployment to development environment and technical documentation. Work on one or more projects, making contributions to unfamiliar code written by team members. Diagnose a...

Position Overview Job Title: Senior Engineer, AVP Location: Pune, India Role Description Team / Division overview: The COO division is central to DWS and contributes significantly to the future success of the company by delivering best-in-class services in several key functions. It covers essential technological and operational capabilities, including our data programs and digital transformation. The COO's goal is to deliver an efficient, scalable, resilient and flexible platform. As COO Office, we are focusing on the overarching strategic direction for the COO division across all functions and take responsibility for the coordination of key projects in cooperation with the COO Leadership Te...

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job S...

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Specialist, Legal Services The GBSC (Global Business Solutions Center) is the shared services organization for Mastercard. Consistent with the One LFI model, GBSC is partneri...

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. Experience with Generative AI, Generative AI Agent, Software Architecture. Preferred qualifications: Master's degree or PhD in Computer Science or related technical field. 2 years of experience with full stack development, across back-end such as Java, Python, GO, or C++ codebases, and front-end experience including JavaScript or TypeScript, HTML, CSS, etc. 2 years of experience with data structures or algorithms in either an academic or industry setting. Experience with Large Scale...

Minimum qualifications: Bachelor's degree in a technical field, or equivalent practical experience. 5 years of experience in technical projects or program management. Preferred qualifications: Experience developing and reviewing technical requirements, design documents, the Product Life Cycle processes, bug triage, setting technical goals and resolving technical trade-offs between teams. Experience working cross-functionally and managing multiple technical programs. Excellent communication skills, with the ability to produce documents that communicate strategy, planning, risks, program dependencies, and roll-out planning to audiences across levels. About The Job Google's projects, like our u...

About the projects: We are building LLM evaluation and training datasets to train LLM to work on realistic software engineering problems. One of our approaches, in this project, is to build verifiable SWE tasks based on public repository histories in a synthetic approach with human-in-the-loop; while expanding the dataset coverage to different types of tasks in terms of programming language, difficulty level, and etc. About the Role: We are looking for experienced software engineers (tech lead level) who are familiar with high-quality public GitHub repositories and can contribute to this project. You should have experience working with well-maintained, widely-used repos with 500+ stars. This...