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2.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Greetings from Synergy Resource Solutions, a leading Recruitment Consultancy. Our client, is an Environmental Solution Company. Started with a life-centric approach, Company builds data-driven solutions for natural resources like Air, Water, Soil, Energy etc. By evolving with technology and through extensive R&D, Company Instruments aspires to set a class apart in its measurement accuracy and precision. Position: Executive Assistant for Founders’ Office Location: Ahmedabad Experience: 2-5 years in startups, consulting, strategy, or founder-facing operations CTC: 4.50 - 5.50 LPA Location: Ahmedabad, India (Hybrid) Reports To: Founders (CBO & CTO) Function: Strategy, Execution, Ops Enablement, Cross-functional Support The Role: A high-leverage, execution-focused operator who will amplify the impact of the CBO and CTO by owning strategic execution, project tracking, internal governance, and cross-functional clarity. You’ll sit at the nerve center of decision-making and enable the founders to operate at maximum strategic bandwidth. This is not a typical support role — it's a mission-critical position for a high-agency individual who can drive clarity, unblock teams, and make things happen across the org. Required Skills and Qualifications: Prepare founders for high-stakes meetings with pre-reads, decks, and intel summaries Own the founder calendar — ruthlessly prioritize for strategic time allocation Draft internal and external communication, decision briefs, and thought leadership content Synthesize market trends, competitor activity, and industry signals for founder decision-making Maintain distributor pipeline hygiene and coordinate sales team follow-through Maintain live trackers of OKRs, review dashboards, and strategic initiatives Drive weekly leadership reviews with task follow-through Ensure founder-led projects move forward with clarity and accountability Run sprints for founder-priority projects (e.g., market entry, pricing pilots, strategic assessments) Scope and test ideas where founders need bandwidth support Manage execution of cross-functional experiments, pilots, or initiatives Convert vision to action plans, with owners and timelines clearly defined Proactively identify and resolve internal bottlenecks before escalation Prepare reports for weekly, monthly, and quarterly business reviews Standardize dashboards across functions for leadership and board visibility Support founders in strategic planning, OKR alignment, and roadmap reviews Maintain central knowledge bases of metrics, GTM updates, and success stories Deliver actionable competitive intelligence across hardware, SaaS, and regulation domains Manage founder task lists, triage emails, and delegate non-core asks Prevent overloads by flagging conflicting priorities in advance Systematically reduce founder involvement in high-frequency low-leverage tasks What Success Looks Like: Founders operate at 80%+ strategic bandwidth Distributor escalations drop by 70% Internal follow-through and OKR delivery increases significantly New initiatives move from idea to action without friction Stakeholders view you as the go-to for driving complex priorities Who You Are: A structured thinker with execution obsession Proven experience in founder-facing or strategic ops roles Comfortable with ambiguity and speed Excellent at communication, coordination, and pushing accountability Bonus if you’ve worked in B2B SaaS, hardware, or international markets Perks: Work directly with visionary founders across product, business, and tech Opportunity to shape a category-defining company in environmental intelligence Deep exposure to strategy, investor relations, product launches, and global scaling Ownership of meaningful, high-impact initiatives across the organization Benefits: ● Competitive salary and benefits package ● Opportunities for professional growth and development ● A dynamic and collaborative work environment If your profile is matching with the requirement & if you are interested for this job, please share your updated resume with details of your present salary, expected salary & notice period.
Posted 2 weeks ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Title: SOC Analyst Experience: 4 to 5 Years Location: Office Job Type: Full-Time Job Summary: We are seeking a skilled and experienced SOC Analyst to join our Security Operations Center. The ideal candidate will have 4–5 years of hands-on experience in security monitoring, threat detection, and incident response. You will play a critical role in identifying and mitigating cyber threats to safeguard our IT infrastructure. Key Responsibilities: Monitor security events and alerts using SIEM tools (e.g., Splunk, QRadar, LogRhythm). Perform real-time analysis and triage of security incidents and escalate as needed. Conduct initial investigations on potential security threats and anomalies. Manage incident response activities including containment, eradication, and recovery. Document and maintain incident reports, security logs, and response actions. Collaborate with IT, network, and infrastructure teams to ensure secure operations. Participate in threat hunting activities to proactively identify risks and vulnerabilities. Develop and maintain standard operating procedures (SOPs) for SOC activities. Stay updated with the latest cybersecurity trends, vulnerabilities, and threat actors. Support compliance audits and risk assessments as needed. Required Skills & Qualifications: Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or related field. 4 to 5 years of experience working in a SOC environment. Proficiency with SIEM, EDR, IDS/IPS, and log analysis tools. Strong understanding of network protocols, firewalls, and endpoint security. Familiarity with MITRE ATT&CK framework and threat intelligence platforms. Experience with incident response and digital forensics processes. Knowledge of cloud security monitoring (AWS, Azure, or GCP). Strong analytical and problem-solving skills. Certifications preferred: CEH, CompTIA Security+, CySA+, GCIA, or SSCP . Scripting skills (Python, PowerShell) for automation and analysis. Experience with SOAR platforms and playbook development. Knowledge of regulatory standards (e.g., GDPR, HIPAA, ISO 27001, PCI-DSS). Soft Skills: Strong communication skills (written and verbal). Ability to work under pressure and handle multiple incidents simultaneously. Detail-oriented with a proactive security mindset. Collaborative and team-oriented approach.
Posted 2 weeks ago
1.0 years
0 Lacs
India
Remote
About PathFactory PathFactory is a content intelligence platform that helps B2B marketing, sales, and support teams create personalized content experiences for their buyers. It uses AI to track user behavior and recommend the most relevant content to each individual. With our proprietary content intelligence data, we provide insights into how buyers are engaging with content, helping you optimize your content strategy, and connect with your buyers in a more personalized and meaningful way to drive pipeline and revenue. PathFactory has been recognized by Deloitte as one of North America’s 2020 Technology Fast 500 companies. PathFactory was also named the 2023 Top-Rated Content Marketing Software by TrustRadius, a 2023 Content Experience Leader by G2, and a Cool Vendor in Technology Marketing by Gartner. Visit PathFactory.com to see how we can supercharge your ABM, Partner Marketing, Web Personalization and Sales Interactions. Position Summary We’re hiring a Solutions Engineer, and we’re open to considering candidates at the Associate or Mid-Level depending on experience. Whether you're early in your career with strong technical aptitude or a seasoned professional who’s led customer-facing solutions work, we’d love to hear from you. If you are passionate about solving business and technical problems, delivering creative solutions, and driving customer success, this role offers the opportunity to make a direct impact. As a Solutions Engineer, you will play a critical role in driving product adoption and optimizing the use of PathFactory for our clients through your technical expertise and strategic problem-solving. You’ll bring your background in MarTech, CRM, and implementation best practices to design customized solutions that align with client goals. You excel at understanding and methodically handling new challenges, crafting creative and scalable solutions, and thinking outside the box. You possess the ability to develop a holistic understanding of client needs in every engagement, convey confidence in finding the right answers, and are proactive in self-educating and asking for help when needed. Upon joining, you might be asked to spend 1-2 months performing Support duties to help ramp up to the Solutions Engineer role. Beyond this period, you will continue to assist the Support team as needed. All members of the Solutions team may periodically be asked to help our Support team, so we are looking for someone who is ready to contribute where needed. Key Responsibilities Troubleshoot technical issues and triage them as needed with other teams as needed Configure the PathFactory platform for new clients in alignment with their strategic requirements, while remaining agile to changing requirements. Act as the strategic advisor for your assigned clients by developing a deep understanding of their use cases and combining business and technical skills to guide solutions Provide insights and feedback by supporting our customers’ use of the platform to help improve the product itself Demonstrate empathy and active listening in customer interactions, ensuring alignment with their goals and concerns. Collaborate with Customer Success Managers to design and develop scalable solutions that drive measurable value. Translate reports and analytics into actionable insights for our customers Participate in the execution of team quarterly goals and initiatives. Requirements 1+ years of experience in the MarTech industry in a marketing operations, support, associate consulting, or implementation role 1+ year of experience in HTML, JavaScript, CSS, Liquid Template Language, and APIs 1+ years of experience in the following platforms is highly desirable. If you do not have work experience in all of them, you should have worked with at least the Marketing Automation subset: Marketing Automation Platforms such as Eloqua, Pardot, Marketo, and HubSpot Client Relationship Management applications such as Salesforce or MS-CRM Dynamics Content Management Systems such as WordPress, AEM, Acquia Analytics platforms such as Google Analytics, Adobe Analytics, or Tableau Strong communication, time management, and task prioritization skills Ability to excel as both an individual contributor and a team player Curiosity and willingness to learn new software applications or Google new concepts Highly coachable and keen interest in growing their career at PathFactory, and willing to take steps to grow Excited about the prospect of this role but don’t meet all the requirements mentioned? Don’t hesitate to apply! We are eager to learn more about you and discover whether you could be a great fit at PathFactory. Location This is a remote role in India, preferably in Chennai, Bangalore, Delhi, Hyderabad, or Mumbai. Flexibility for other locations will be considered. Working hours are typically 9:00 AM to 5:00 PM EST, though flexibility may be required based on client needs. Our Interview Process We know that looking for a new role can be both exciting and time-consuming, and we want to thank you in advance for taking the time to apply to PathFactory. To help you understand our interview process, please see the potential next steps below: 30-minute audio screening with HR to introduce the role and learn about your background 60-minute video interview with the hiring manager to discuss your values, aptitude, and work experience, and for you to learn more about the day-to-day aspects of the role Take-home assignment to showcase your technical aptitude and experience 60-minute video panel interview to review the assignment, meet the team, and share more about yourself Interested? We’d love to hear from you. If you believe you have the right stuff, apply below. Attach your resume and a short cover letter telling us why you are the right person for this job! We are marketers, not HR people, so feel free to let a bit of your personality come through. PathFactory is an equal-opportunity employer. It prohibits discrimination based on age, colour, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. PathFactory is committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know. Powered by JazzHR 2HNfeR5cQo
Posted 2 weeks ago
0.0 years
0 Lacs
Noida, Uttar Pradesh
Remote
Technical Support Engineering Noida, Uttar Pradesh, India Date posted Jul 22, 2025 Job number 1832234 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 0% to 25% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications The Role Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE. Responsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Act as technical lead, mentor, and role model for a team of engineers; provide direction to others, review solutions and articles, mentoring existing & aspiring Tech leads. Write complex technical articles and sample programs for knowledge base. Partner with Managers on succession planning for Technical Leads for the business on a need basis. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Participate in highest-level technical discussions with product team to resolve product issues and represent customer segments. Focus is on future need. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. Practical experience in technical support or help desk roles within a Microsoft Office environment. Proficiency in Microsoft Office apps including Word, Excel, and PowerPoint, with the ability to support end-users and resolve productivity issues efficiently. Hands-on experience with M365 Apps for Office Deployment using tools such as the Office Deployment Tool (ODT), Configuration Manager, or Intune, including managing updates and troubleshooting installations. Solid understanding of Microsoft Entra ID (formerly Azure AD), including user authentication, troubleshooting sign-in issues, error codes, and basic integration scenarios. Familiarity with core Windows OS concepts such as Active Directory, operating system security, performance, and user account management. Basic knowledge of networking fundamentals including TCP/IP, network protocols, and devices. Understanding of DNS operations—ability to troubleshoot name resolution issues, configure DNS settings, and grasp how DNS interacts with Active Directory and Office apps. Exposure to mobile device management (MDM) concepts and troubleshooting app hang or sync issues on iOS/macOS/Windows platforms. Experience using diagnostic and monitoring tools like Netmon, Perfmon, Process Monitor, DebugDiag, Process Explorer, Fiddler, and Charles. Excellent problem-solving skills with the ability to analyze and resolve complex technical issues methodically. Strong communication skills, both written and verbal, to deliver technical guidance and interact effectively with stakeholders, peers, and end-users. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Senior Drug Safety Associate Category: Reg Affairs & Safety Pharmacovigilance Location: Bangalore, Karnataka, IN Novo Nordisk Global Business Services Senior Drug Safety Associate Are you driven by challenges and energized by a fast-paced, dynamic environment? Do you thrive in a role where strategic alignment, stakeholder collaboration, and continuous improvement are key to success? We are looking for a Senior Drug Safety Associate to join our growing team in an international setting. In this pivotal role, you will work closely with cross-functional teams to ensure the highest standards of patient safety and regulatory compliance throughout the drug development lifecycle. Apply now and become part of a collaborative, forward-thinking environment where your expertise truly makes an impact. About The Department: Global Patient Safety Bangalore (GPS-BLR) was set up in 2010 as one of the hubs for safety case processing. We handle case processing and medical review of Individual Case Safety Reports from different sources (spontaneous, literature, solicited and clinical trials). We are additionally engaged in safety surveillance, safety medical writing, safety report submission, training, quality control of ICSRs, Argus configuration and maintenance, information technology quality assurance, training co-ordination and literature surveillance activities, including medical literature monitoring. The Position : As a Senior Drug Safety Associate you will be responsible for the comprehensive management of both serious and non-serious adverse event reports from various sources. Your core duties will include initial medical evaluation, accurate case entry, and verification of safety data within the Novo Nordisk safety database (Argus). You will ensure consistent and precise coding using MedDRA, evaluate causality, seriousness, and listedness, and ensure that case narratives reflect accurate and relevant safety information. You will also assess the need for follow-up, issue appropriate queries in the EDC system and/or to affiliates, and actively participate in weekly literature surveillance activities. Responsible to conduct medical evaluation, coding, and case processing of serious and non-serious adverse events in compliance with GxP and regulatory requirements, using Argus and MedDRA. Liaise with global affiliates, partners, and internal stakeholders to clarify safety data, ensure timely follow-up, manage local literature, and support compliance activities. Collaborate with Safety Reporting and IT teams for data retrieval, custom reporting, and to assess system/process changes impacting pharmacovigilance operations. Ensure Support system optimization and data integrity, collaborating with Safety Reporting and IT for custom data retrieval, reporting, and assessing the impact of system or process changes on pharmacovigilance activities. Mentor and train colleagues, act as a buddy, and proactively contribute to continuous process improvement across global safety functions. Qualifications: We are looking for a candidate who can bring the following skills and experience to the role: Graduation and/or post-graduation in Life Sciences (e.g., Medicine, Pharmacy, Biotechnology, Nursing). Minimum experience of 4 years in processing of Individual case safety reports (ICSR). Experience in mentoring, training, quality trend analysis will be preferred. Sound knowledge and hands-on experience in Pharmacovigilance and adverse event reporting processes which includes triage/intake, data entry, Quality review within various case types. Knowledge of safety databases like Argus and familiarity with MedDRA coding. Strong understanding of medical terminology, clinical pharmacology, and global PV regulatory requirements. Familiarity with GxP as well as GDPR standards and compliance expectations within a pharmaceutical setting. Proficient in MS Windows applications, including Excel, Word, Outlook, and PowerPoint. Excellent written and verbal communication skills in English, with a strong ability to convey medical and scientific concepts clearly. Proven ability to work within cross-functional teams and collaborate across global departments and affiliates. Demonstrated ability to foresee and assess the impact of system/process changes on safety operations. Solid understanding of Novo Nordisk products, including mechanisms of action, safety profiles, and patient populations. Experience working in a pharmaceutical company or a similar organization. Working at Novo Nordisk Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 72,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we’re working toward something bigger than ourselves, and it’s a collective effort. Join us! Together, we go further. Together, we’re life changing. Contact To submit your application, please upload your CV online (click on Apply and follow the instructions). Deadline 29th July 2025. Disclaimer It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We’re not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.
Posted 2 weeks ago
0.0 years
0 Lacs
Bengaluru, Karnataka
Remote
Technical Support Engineering - Office Bangalore, Karnataka, India Date posted Jul 22, 2025 Job number 1849415 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 0% to 25% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications The Role Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE. Responsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. Practical experience in technical support or help desk roles within a Microsoft Office environment. Proficiency in Microsoft Office apps including Word, Excel, and PowerPoint , with the ability to support end-users and resolve productivity issues efficiently. Hands-on experience with M365 Apps for Office Deployment using tools such as the Office Deployment Tool (ODT), Configuration Manager, or Intune, including managing updates and troubleshooting installations. Solid understanding of Microsoft Entra ID (formerly Azure AD) , including user authentication, troubleshooting sign-in issues, error codes, and basic integration scenarios. Familiarity with core Windows OS concepts such as Active Directory, operating system security, performance, and user account management. Basic knowledge of networking fundamentals including TCP/IP, network protocols, and devices. Understanding of DNS operations —ability to troubleshoot name 1 Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 2 weeks ago
5.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Position Overview: We are seeking a highly skilled Senior Security Operations Analyst with significant hands-on experience in Microsoft Sentinel, as well as proficiency in Intune and Microsoft Defender for Endpoint. The ideal candidate will possess a minimum of five years’ direct experience with Sentinel, alongside a robust working knowledge of both Windows and UNIX operating systems. Familiarity with the Microsoft 365 E5 product suite, expertise in Kusto Query Language (KQL), experience developing workbooks and logic apps, and a proven history of collaboration with Security Operations Center (SOC) teams are essential. This individual will play a vital role in tuning security offenses, conducting threat hunting activities, and contributing to the proactive defense of our digital assets. Core Responsibilities: · Sentinel Expertise: Leverage at least five years of hands-on experience to manage, maintain, and optimize Microsoft Sentinel for security monitoring and incident response. Configure and fine-tune data connectors, analytics rules, and playbooks to increase detection capabilities and reduce false positives. · Intune and Microsoft Defender for Endpoint: Demonstrate medium-level experience implementing, administering, and troubleshooting Microsoft Intune and Defender for Endpoint. Collaborate with IT and security teams to ensure endpoint security policies are enforced and devices are correctly enrolled, monitored, and protected. · Cross-Platform Security Operations: Apply familiarity with both Windows and UNIX operating systems to monitor, assess, and respond to threats in a heterogeneous environment. Analyze operating system logs and security events across diverse platforms to ensure comprehensive threat coverage. · Microsoft 365 E5 Product Suite: Utilize knowledge of M365 E5 products, including advanced security, compliance, and collaboration tools, to support and enhance security operations. Integrate Microsoft 365 telemetry and intelligence into Sentinel for comprehensive monitoring. · Kusto Query Language (KQL): Develop and maintain complex queries and detection logic using KQL to drive advanced threat detection and analytics in Sentinel. Continuously refine query logic to improve incident triage and investigation workflows. · Workbooks and Logic Apps: Design, implement, and optimize Sentinel workbooks for custom dashboards, reporting, and visualization of security data. Build and maintain automation workflows using Azure Logic Apps to streamline response activities and efficiently remediate threats. · SOC Collaboration and Threat Hunting: Actively engage with the SOC team to tune alerting rules, reduce noise, and ensure offenses are actionable. Lead or support proactive threat hunting missions using Sentinel and Defender for Endpoint telemetry, providing detailed analysis, documentation, and recommendations on findings. · Continuous Improvement: Stay abreast of evolving threat trends and advancements in security technologies. Participate in internal and external training to maintain and enhance skills pertinent to Sentinel, Intune, Defender for Endpoint, and related security domains. · Documentation and Knowledge Sharing: Author and maintain comprehensive documentation covering detection rules, incident response procedures, tuning activities, and lesson-learned reports. Contribute to the team's knowledge base and mentor junior analysts as required. Required Qualifications: · Bachelor’s degree in Information Security, Computer Science, or a related field; or equivalent professional experience. · Minimum 5 years of direct, hands-on experience with Microsoft Sentinel, including configuration, rule development, alert tuning, and playbook automation. · Strong practical expertise in the use of Kusto Query Language (KQL) for security analytics and threat detection. · Medium-level experience with Microsoft Intune and Microsoft Defender for Endpoint in enterprise environments. · Demonstrated ability to design and maintain Sentinel workbooks and Azure Logic Apps. · Familiarity with both Windows and UNIX/Linux operating systems, including log analysis, system configuration, and threat response procedures. · Good understanding of Microsoft 365 E5 product features, especially advanced security and compliance capabilities. · Track record of working collaboratively with SOC teams for alert tuning, threat hunting, and incident response. · Strong analytical, troubleshooting, and problem-solving abilities. · Excellent written and verbal communication skills, including the ability to document processes and communicate findings to technical and non-technical audiences. Preferred Skills and Certifications: · Relevant certifications such as Microsoft Certified: Security Operations Analyst Associate, Microsoft Certified: Azure Security Engineer Associate, or similar. · Experience with additional EDR, SIEM, and SOAR platforms. · Background in scripting or programming (e.g., PowerShell, Python) for process automation. · Knowledge of compliance frameworks (e.g., SOC 2, ISO 27001, GDPR) and security best practices. · Experience in security incident investigation and digital forensics. Primary Duties and Day-to-Day Activities: · Daily monitoring and triage of security alerts within Sentinel and Defender for Endpoint. · Development and fine-tuning of analytic rules and automation playbooks to optimize threat detection and response. · Collaboration with SOC analysts and incident handlers to investigate and remediate security incidents. · Routine threat hunting using advanced queries and correlation of data from multiple sources. · Preparation and delivery of reports on security posture, incident trends, and detection efficacy to management and key stakeholders. · Continuous review and enhancement of security configurations in Intune, Defender for Endpoint, and associated infrastructure.
Posted 2 weeks ago
0.0 - 1.0 years
0 - 2 Lacs
Gachibowli, Hyderabad
On-site
Role: Management Intern / Associate – Product, Sales, and Customer Success Location: Hyderabad, India (Onsite / Hybrid) Company: EasyMembr (a Crag Studio–funded SaaS startup) Stipend / CTC: Competitive with growth-linked bonuses Experience: 0–1 year (Internship / Entry-Level) About EasyMembr EasyMembr is a SaaS platform built for gyms, studios, and community spaces to streamline membership management, improve retention, and enhance member experience. Backed by Crag Studio, we’re on a mission to bring India’s growing wellness and recreation ecosystem onto one smart, discoverable platform. Role Overview This is a dynamic, cross-functional role tailored for recent graduates or final-year students who want hands-on experience in the core functions of a SaaS business. You will work directly with the founding team and contribute across: Product Management: Feature tracking, usability testing, competitor benchmarking Sales: Prospecting, demos, CRM updates, funnel reporting Customer Success: Onboarding clients, resolving issues, gathering feedback for product improvement You will help build and support processes that directly impact growth, adoption, and customer delight. Key Responsibilities Product Assist in documenting product features, user feedback, and bug reports Conduct usability research and competitor analysis Help manage roadmap items, test releases, and maintain product FAQs Sales Identify and qualify leads from inbound/outbound channels Assist in creating pitch decks, demo scripts, and sales reports Update CRM (e.g., Zoho Bigin) and support campaign execution Customer Success Onboard new customers and provide feature walkthroughs Log and triage customer support issues to the product team Gather structured feedback for improving client retention Skills & Qualifications Recent graduate or final-year student in business, commerce, marketing, or related fields Strong communication skills – written and verbal (English + vernacular preferred) Proficiency with spreadsheets, CRM tools, and documentation platforms Curiosity about SaaS, early-stage startups, and customer-centric product thinking Bonus: Exposure to gyms, studios, or wellness businesses (as a customer or worker) What You’ll Gain Firsthand experience in how a SaaS product is built, sold, and supported A chance to grow into a full-time product/sales/customer success role Mentorship from startup founders with deep experience in tech, sport, and design Exposure to fitness/wellness tech – a rapidly growing segment in India To Apply Send your resume to careers@easymembr.com with the subject line: “Application – Management Intern | EasyMembr” Also attach a 1–2 minute video introducing yourself, covering: Who you are Why you’re interested in this role What you hope to learn or contribute Nothing fancy — a quick mobile video works great. We value initiative and clarity of thought more than production quality.
Posted 2 weeks ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Technical Consultant Location: Noida Company: RealCoderz About RealCoderz RealCoderz is a forward-thinking technology company dedicated to providing innovative solutions that empower businesses to optimize their workforce and enhance security. Our flagship product, skillaTracker, is a comprehensive workforce management and security platform that leverages cutting-edge technologies like AI-powered CCTV surveillance, facial recognition, and real-time location tracking. As we continue to expand our global footprint, we are seeking a highly motivated and technically proficient Technical Consultant to join our dynamic team. Job Summary The Technical Consultant for skillaTracker will play a pivotal role in the success of our customer engagements. This hands-on position is responsible for the entire technical lifecycle of the skillaTracker solution for our clients, from initial pre-sales demonstrations and proof-of-concepts (POCs) to full production deployment and ongoing support. The ideal candidate will be a technical evangelist, a problem-solver, and a trusted advisor to our global customer base, ensuring a seamless and successful adoption of our platform. Key Responsibilities Pre-Sales Technical Support: Collaborate with the sales team to understand customer requirements and articulate the technical value proposition of skillaTracker. Design and execute compelling product demonstrations and proof-of-concepts (POCs) tailored to specific client needs. Configure and set up both on-premise and cloud-based demo environments to showcase the full capabilities of the skillaTracker platform. Implementation and Deployment: Lead the technical implementation of skillaTracker for new customers, including on-premise and cloud deployments. Work closely with customer IT teams to set up and configure their environments for successful integration with our solution. Ensure all technical deliverables are completed on time and to the highest quality standards. Technical Support and Troubleshooting: Act as the primary technical point of contact for our global customers, providing timely and effective support. Triage, diagnose, and resolve a wide range of technical issues, including network and firewall connectivity problems, software configuration errors, and hardware compatibility issues. Proactively troubleshoot customer environments to identify and address potential issues before they impact performance. Customer Enablement and Training: Provide technical training to customers to ensure they are proficient in using and managing the skillaTracker solution. Develop and maintain technical documentation, including installation guides, troubleshooting manuals, and best practice documents. Required Skills and Experience Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Proven experience in a customer-facing technical role such as a Technical Consultant, Sales Engineer, or Implementation Specialist. Strong hands-on experience with both on-premise and cloud (AWS, Azure, or GCP) infrastructure and deployment. In-depth knowledge of networking principles, including TCP/IP, DNS, DHCP, and VPNs. Demonstrated ability to triage and troubleshoot complex network and firewall issues. Experience with setting up and managing server environments (Windows Server, Linux). Familiarity with database concepts (e.g., SQL, NoSQL). Excellent problem-solving and analytical skills, with a keen attention to detail. Strong communication and interpersonal skills, with the ability to explain technical concepts to both technical and non-technical audiences. Ability to work independently and manage multiple priorities in a fast-paced environment. Desired Qualifications Experience with CCTV systems, video management software (VMS), and IP cameras. Knowledge of facial recognition technology and biometric systems. Familiarity with REST APIs and software integrations. Industry certifications such as CompTIA Network+, Security+, or cloud-specific certifications are a plus.
Posted 2 weeks ago
1.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Minimum qualifications: Bachelor’s degree or equivalent practical experience. 1 year of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript). Preferred qualifications: Master's degree or PhD in Computer Science or related technical field. Experience developing accessible technologies. About the job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.The Google Home team focuses on hardware, software and services offerings for the home, ranging from thermostats to smart displays. The Home team researches, designs, and develops new technologies and hardware to make users’ homes more helpful. Our mission is the helpful home: to create a home that cares for the people inside it and the world around it. Responsibilities Write product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
Posted 2 weeks ago
0 years
0 Lacs
Gurgaon, Haryana, India
Remote
We’re AtkinsRéalis, a world class Engineering Services and Nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services company dedicated to engineering a better future for our planet and its people. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors. News and information are available at www.atkinsrealis.com or follow us on LinkedIn. Our teams take great pride in delivering some of the world’s most prestigious projects. This success is driven by our talented people, whose diverse perspectives, expertise, and knowledge set us apart. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise. When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about are work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer’. Background Job Description: This position sits within the Security Support Services Team, part of the IT Security function. The Security Support Services Team is a multi-disciplinary team to support the different products and services provided by the Security function. Job Details The Security Support Services Engineer position is a hands-on role providing a broad range of support services across the Security product set. Working within the team, you will provide support through proactive monitoring of our services, responding to alerts received via our monitoring systems, resolving incidents assigned to our queues, implementing customer requests, delivering on projects tasks, threat hunting and investigations, cloud management and system configuration. This role would suit an individual who is looking to gain experience within a 3rd line support environment and a career in Security. We are looking for someone who has experience troubleshooting issues within a large organisation. The successful candidate will be dynamic, inquisitive, analytical and be able to come up with smart solutions. We are looking for a real problem solver. Key Deliverables/Responsibilities Management and completion of catalogue requests and project tasks assigned to the team. Responding to incidents, including root cause analysis for a “Fix Once” approach. Monitoring and triage of security related alerts and events from different monitoring systems. Security and account investigations, routing out the true root causes. Collaboration with the broader Security team, other IT functions and OEM / vendors, for problem resolution and knowledge sharing. Perform Ad hoc tasks from the Security Practices; Security Architecture, Security Architecture, Connectivity and Endpoint, Identity and Access Management. Identify and make recommendations on improvements to security processes. Adhere to ITIL best practice procedure in relation to all aspects of change and configuration management. Essential Experience Required: Proactive work attitude, ability to work independently while still acting as part of a team. Problem solving, a desire to maintain a “Fix Once” approach. Experience with designing and writing troubleshooting guides, playbooks, knowledge base articles for support teams. Proven analytical and creative problem-solving abilities. Great communicator, ability to convey technical information in a non-technical way. Capable of providing support and training to upskill team members and support teams. Desirable Understanding of enterprise IT. Advanced Excel skillset and familiarity of manipulating data sets. Scripting with PowerShell. Automating administration-based tasks. Knowledge of monitoring & reporting based systems, ideally SCOM / SOC Tools. Experience of triaging security events in a SIEM and identifying / analysing phishing emails Networking fundamentals and troubleshooting. Familiarity with: Phishing, Cofense, Cloud Platforms (Azure), Zscaler, Varonis, Vulnerability Management, the concept of Zero Trust, Privilege Access Management, Multi-Factor Authentication, Elastic Security, and Active Directory. Behavioural Competencies Desire to broaden knowledge in Security technologies and practices. Focus on customer satisfaction. Strong analytical and investigative skills. Proven experience of delivering process efficiencies and improvements. Clear and fluent English (both verbal and written). Ability to build and maintain efficient working relationships with remote teams. Demonstrate ability to take ownership of and accountability for relevant products and services. Ability to plan, prioritise and complete your own work, whilst remaining a team player. Willingness to engage with and work in other technologies. What We Can Offer You Varied, interesting and meaningful work. A hybrid working environment with flexibility and great opportunities. Opportunities for training and, as the team grows, career progression or sideways moves. An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual. Why work for AtkinsRéalis? We at AtkinsRéalis are committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual’s abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions. Meeting Your Needs To help you get the most out of life in and outside of work, we offer employees ‘Total Reward’. Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview, and we’ll discuss any adjustments you might need. Additional Information We are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. We care about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. Link: Equality, diversity & inclusion | Atkins India (atkinsrealis.com)
Posted 2 weeks ago
8.0 years
0 Lacs
Ahmedabad, Gujarat, India
Remote
Job Description Your Opportunity We are looking for flexible and open-minded experts, able to work with different technologies, and address complex architectures, on premises, cloud, or Hybrid environments. We are looking for engineers who can quickly learn, who are willing to work with new and innovative products and solutions and who are capable of interacting and collaborating with people in different global teams to provide the best-tailored solution to Oracle customers. The engineer will join Fusion Middleware Global Expertise Center , a team that centrally delivers proactive and reactive services for any country across the world. We are offering a professional context where engineers can develop themselves constantly and where they can always be in touch with the most innovative technologies both in on-prem and in cloud environments. Customer Success Services (CSS) is an organization providing tailored mission critical support services for the full Oracle Product Stack. CSS understands the customer's needs and helps them to increase availability, improve performance, mitigate risk and save cost. Your Qualifications Minimum of 8+ years of working with Oracle FMW products, Experience with highly available environments in areas like: installation and configuration, patching, administration, monitoring, troubleshooting. Products knowledge where the candidate must have real hands-on experience (bold ones are a must): Oracle Unified Directory (Directory services and Proxy servers) LDAP Protocols LDAP Command Line Interface (CLI) Public Key Infrastructure (PKI) WebLogic Server Linux and Shell scripting ITIL Knowledge (Incident/Change/Problem) ITIL tool – SNOW – Creating Change requests and run sheets Oracle Identity Manager (OIM) and Oracle Access Manager (OAM) Additional Requirements University Degree, Excellent communication and technical documentation writing skills, Fluent in English (other additional languages like Spanish and German will be also valued), Development background will be considered added value, Availability to travel and work onsite at customers. Benefits A competitive salary, A stimulating environment where you create your own career path, Professional development, training and tools that enable you to grow, A collaborative team, An Employee Assistance Program to support your health, Employee resource groups that champion our diverse communities, An inclusive culture that celebrates what makes you unique, Core benefits such as medical insurance and access to retirement planning. Career Level - IC3 Responsibilities As a Senior Technical Engineer, you will interact with the customer's IT staff on a regular basis. Either from a remote location or at the client's site, you will be supporting the resolution of complex technical problems the customer faces. You should be highly experienced in the Oracle products mentioned in the Job Description. You will be expected to work with only general guidance from management, while advising management on progress/status. Here are some of the responsibilities you will be assigned, hands-on work on the customer environments: Monitoring Oracle Unified Directory (OUD) services using automated scripts and perform action/fix on notifications received, Troubleshoot user and application Authentication issues in OUD, Support for application off-boarding, Investigate issues related to SSL certificates, Initial diagnosis of any incident assigned. Analyze and fix, if issue is not related to OUD, redirect the issue to the relevant team, Extract evidence for Auditing, OIM/OUD synchronization issues when user account is not in sync, Planning and deployment of OUD patches in Non-Prod and Prod environments, Plan and perform SSL Renewals based on Notification received, Create change records and attend CAB meetings to review and approve change records, Execute change records, Participate in Incident triage, fix and participate in any follow-up problem management meetings, Provide support to any integrated application for connectivity issue to OUD, Password rotation for admin accounts, Apply latest OUD patch quarterly upon the CPU release, Recommend the downsize/expand the current environment as needed. Additionally, you will have to collaborate internally with the team, ensuring the below is done: Identify required/recommended actions as main output of service delivery, based on own knowledge and experience, Analyze, troubleshoot and solve, whenever feasible, the issues the customer may face using Oracle products, Deliver high quality technical results to CSS Customers, Escalate at the right time customer issues to Technical Account Manager where relevant, Ensure adherence to internal methodology, tools and quality standards, Actively participate on Services development, Stay updated with the latest security trends, threats and technologies, Actively collaborate with other engineers in the team or in other teams to share knowledge and experiences, which can benefit CSS Business results. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Posted 2 weeks ago
8.0 years
0 Lacs
Trivandrum, Kerala, India
Remote
Job Description Your Opportunity We are looking for flexible and open-minded experts, able to work with different technologies, and address complex architectures, on premises, cloud, or Hybrid environments. We are looking for engineers who can quickly learn, who are willing to work with new and innovative products and solutions and who are capable of interacting and collaborating with people in different global teams to provide the best-tailored solution to Oracle customers. The engineer will join Fusion Middleware Global Expertise Center , a team that centrally delivers proactive and reactive services for any country across the world. We are offering a professional context where engineers can develop themselves constantly and where they can always be in touch with the most innovative technologies both in on-prem and in cloud environments. Customer Success Services (CSS) is an organization providing tailored mission critical support services for the full Oracle Product Stack. CSS understands the customer's needs and helps them to increase availability, improve performance, mitigate risk and save cost. Your Qualifications Minimum of 8+ years of working with Oracle FMW products, Experience with highly available environments in areas like: installation and configuration, patching, administration, monitoring, troubleshooting. Products knowledge where the candidate must have real hands-on experience (bold ones are a must): Oracle Unified Directory (Directory services and Proxy servers) LDAP Protocols LDAP Command Line Interface (CLI) Public Key Infrastructure (PKI) WebLogic Server Linux and Shell scripting ITIL Knowledge (Incident/Change/Problem) ITIL tool – SNOW – Creating Change requests and run sheets Oracle Identity Manager (OIM) and Oracle Access Manager (OAM) Additional Requirements University Degree, Excellent communication and technical documentation writing skills, Fluent in English (other additional languages like Spanish and German will be also valued), Development background will be considered added value, Availability to travel and work onsite at customers. Benefits A competitive salary, A stimulating environment where you create your own career path, Professional development, training and tools that enable you to grow, A collaborative team, An Employee Assistance Program to support your health, Employee resource groups that champion our diverse communities, An inclusive culture that celebrates what makes you unique, Core benefits such as medical insurance and access to retirement planning. Career Level - IC3 Responsibilities As a Senior Technical Engineer, you will interact with the customer's IT staff on a regular basis. Either from a remote location or at the client's site, you will be supporting the resolution of complex technical problems the customer faces. You should be highly experienced in the Oracle products mentioned in the Job Description. You will be expected to work with only general guidance from management, while advising management on progress/status. Here are some of the responsibilities you will be assigned, hands-on work on the customer environments: Monitoring Oracle Unified Directory (OUD) services using automated scripts and perform action/fix on notifications received, Troubleshoot user and application Authentication issues in OUD, Support for application off-boarding, Investigate issues related to SSL certificates, Initial diagnosis of any incident assigned. Analyze and fix, if issue is not related to OUD, redirect the issue to the relevant team, Extract evidence for Auditing, OIM/OUD synchronization issues when user account is not in sync, Planning and deployment of OUD patches in Non-Prod and Prod environments, Plan and perform SSL Renewals based on Notification received, Create change records and attend CAB meetings to review and approve change records, Execute change records, Participate in Incident triage, fix and participate in any follow-up problem management meetings, Provide support to any integrated application for connectivity issue to OUD, Password rotation for admin accounts, Apply latest OUD patch quarterly upon the CPU release, Recommend the downsize/expand the current environment as needed. Additionally, you will have to collaborate internally with the team, ensuring the below is done: Identify required/recommended actions as main output of service delivery, based on own knowledge and experience, Analyze, troubleshoot and solve, whenever feasible, the issues the customer may face using Oracle products, Deliver high quality technical results to CSS Customers, Escalate at the right time customer issues to Technical Account Manager where relevant, Ensure adherence to internal methodology, tools and quality standards, Actively participate on Services development, Stay updated with the latest security trends, threats and technologies, Actively collaborate with other engineers in the team or in other teams to share knowledge and experiences, which can benefit CSS Business results. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Posted 2 weeks ago
2.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Title: L2 SOC Analyst – LogRhythm SIEM Location: Mumbai, India Employment Type: Full-Time | Onsite About the Role: We are looking for an experienced L2 SOC Analyst to strengthen our Security Operations Center in Mumbai. The ideal candidate will have 2 to 5 years of hands-on experience in security monitoring and incident analysis, particularly on LogRhythm SIEM. You will be responsible for in-depth analysis, incident investigation, escalation, and coordination with response teams. Key Responsibilities: • Monitor, analyze, and triage security alerts from LogRhythm SIEM and other security platforms • Investigate and validate security incidents with detailed analysis and impact assessment • Conduct threat hunting and advanced log correlation as per SOC playbooks • Respond to incidents as per defined escalation matrix and coordinate with internal/external teams • Perform root cause analysis, recommend containment and mitigation actions • Provide guidance and mentorship to L1 SOC Analysts for escalated incidents • Prepare incident reports, analysis summaries, and dashboards for management • Monitor and report SIEM health, log source integration issues, and tuning requirements • Participate in continuous improvement of detection rules and SOC processes • Work in 24x7 rotational shifts with readiness for critical incident handling Required Skills & Competencies: • 2 to 5 years of SOC operations experience, with a focus on SIEM monitoring and incident handling • Strong hands-on experience with LogRhythm SIEM (Mandatory) • Good understanding of security threats, attack vectors, malware behavior, and common vulnerabilities • Practical experience in analyzing logs from firewalls, IDS/IPS, endpoint security, and cloud platforms • Familiarity with MITRE ATT&CK framework and threat intelligence usage • Strong analytical thinking, incident response capabilities, and problem-solving skills • Good communication skills for incident reporting and escalation Preferred Certifications: • LogRhythm Certified Deployment Engineer (LCDE) or LogRhythm Certified SOC Analyst (LCSA) - Optional • CompTIA Security+, CEH, CySA+, or equivalent security certifications • Any threat hunting or incident response certification is a plus Work Mode: Onsite – Mumbai SOC Facility Shift: 24x7 Rotational Shifts (Including Nights and Weekends)
Posted 2 weeks ago
0.6 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Title: L1 SOC Analyst – LogRhythm SIEM Location: Mumbai, India Employment Type: Full-Time | Onsite About the Role: We are seeking a proactive and dedicated L1 SOC Analyst to join our Security Operations Center in Mumbai. The analyst will be the first line of defense, responsible for monitoring, triaging, and escalating security alerts using LogRhythm SIEM. This is an excellent opportunity for candidates looking to build a strong career in cybersecurity operations. Key Responsibilities: • Monitor security events and alerts through LogRhythm SIEM console • Perform initial analysis, classification, and triage of security incidents • Escalate genuine security incidents to L2 SOC team following defined procedures • Maintain incident logs, documentation, and shift handover reports • Support incident investigations by collecting relevant logs and evidence • Monitor health of SIEM log sources and report issues proactively • Follow SOC playbooks and response procedures with high attention to detail • Participate in shift-based operations (24x7 rotational shifts) Key Skills & Competencies: • 0.6 to 2 years of experience in SOC or cybersecurity monitoring role • Hands-on exposure to LogRhythm SIEM • Knowledge of security event types, log analysis, and basic networking concepts • Understanding of common security threats, malware, phishing, brute force, etc. • Good communication skills — both written and verbal • Ability to work effectively under pressure and as part of a team Preferred Qualifications: • Bachelor’s Degree in Information Security, Computer Science, or related field • LogRhythm Certifications– optional but desirable • Security certifications like CompTIA Security+, CEH – an added advantage
Posted 2 weeks ago
7.0 - 9.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Role: Customer Success Manager The Challenge Adobe is reinventing how brands succeed by changing the world through digital experiences. Join us and work with digital marketing leaders and innovators as a trusted executive advisor on how to create scalable, useful personalized customer experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! We are hiring a Customer Success Manager to join our Digital Experience Cloud team. To achieve the significant opportunity ahead, Adobe Customer Success needs to lead the post-sales customer experience, driving adoption and value for our customers. In this role, you will serve as an industry-specialized Customer Success manager passionate about helping your accounts achieve their goals for personalization at scale, unifying voices across Adobe for a cohesive plan of action and quantifying impact along the way. Industry Customer Success Managers deliver an outstanding experience for Adobe’s top customers, including responsibilities for strategic planning, use case adoption, advocacy and value realization. We hire dynamic, passionate, and creative individuals, adept at storytelling who thrive in fast-paced environments. What You’ll Do Adobe’s Digital Experience Customer Success team is looking for a Customer Success Manager to drive successful outcomes with Adobe customers. Customer Success Managers provide a best-in-class experience for customers focused on establishing and maintaining an actionable path to value. Customer Success Managers engage with customers through a combination of success programs and high touch services, delivering the right resources at the right point in the customer journey. Our Customer Success Managers are advisors, value realization storytellers, and passionate about the customers they support, creating strategic alignment between customer digital priorities and their Adobe solutions. Customer Success Managers should have an understanding of the capabilities Adobe’s Experience Cloud solutions drive for customers, and the ability to ask relevant questions to meet customers’ specific business objectives. Responsibilities include: Deliver an exceptional customer experience through proactive engagement, applying the right internal resources, and optimally using our Customer success engagement model to meet customer business goals. Act as the main point of contact throughout the customer engagement, defining a success plan with clear outcomes and organizing communication across customer executives, business partners and operational resources. Monitor customer engagement outcomes relevant to defined success metrics. Ensure customers employ best practices for achieving maximum value. Triage risk and create mitigation plans across customers, managing expectations both internally Drive adoption of Adobe Experience Cloud solutions, using data to provide insights and progress from baseline through, and up, the maturity curve Actively identify common customer challenges and suggest better solutions. Serve as the voice of your customers internally at Adobe, sharing process improvements and asks with the internal ecosystem. Act as a customer’s trusted advisor and partner. Test playbooks and customer success program ideas and monitor results based on defined customer metrics. Contribute to Customer Success thought leadership and share out best practices and feedback across the organization to continuously improve our approach What You Need To Succeed Bachelor’s Degree and/or relevant work experience. 7-9 years of customer success or technology consulting experience, preferred experience in digital marketing/digital experience Passion for partnering with customers to drive success and measurable outcomes. Creative problem solving and the ability to analyze data to spot customer risk. Highly motivated and proactive, with a passion for developing new skills and expertise Ability to prioritize, multi-task, and perform effectively under situations with multiple competing priorities. Effective member of a team and ability to collaborate across Adobe ecosystem Exceptional organizational, presentation, and communication skills, both verbal and written. Demonstrate passion for creative problem solving Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more about our vision here. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
Posted 2 weeks ago
2.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
What You’ll Do Perform general application development activities, including unit testing, code deployment to development environment and technical documentation. Works on one or more projects, making contributions to unfamiliar code written by team members. Participates in estimation process, use case specifications, reviews of test plans and test cases, requirements, and project planning. Diagnose and resolve performance issues. Documents code/processes so that any other developer is able to dive in with minimal effort. Develop, and operate high scale applications from the backend to UI layer, focusing on operational excellence, security and scalability. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.). Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit engineering team employing agile software development practices. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Able to write, debug, and troubleshoot code in mainstream open source technologies. Lead effort for Sprint deliverables, and solve problems with medium complexity What Experience You Need Bachelor's degree or equivalent experience 2+ years experience working with software design and Java and Spring Boot 2+ years experience with software build management tools like Maven or Gradle 2+ years experience with agile software development practices like CI/CD 2+ years experience with Cloud technology: GCP, AWS, or Azure What Could Set You Apart UI development (e.g. HTML, JavaScript, Angular and Bootstrap) Agile environments (e.g. Scrum, XP) Relational databases (e.g. SQL Server, MySQL) Atlassian tooling (e.g. JIRA, Confluence, and Github) Developing with modern JDK
Posted 2 weeks ago
25.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Tower Research Capital is a leading quantitative trading firm founded in 1998. Tower has built its business on a high-performance platform and independent trading teams. We have a 25+ year track record of innovation and a reputation for discovering unique market opportunities. Tower is home to some of the world’s best systematic trading and engineering talent. We empower portfolio managers to build their teams and strategies independently while providing the economies of scale that come from a large, global organization. Engineers thrive at Tower while developing electronic trading infrastructure at a world class level. Our engineers solve challenging problems in the realms of low-latency programming, FPGA technology, hardware acceleration and machine learning. Our ongoing investment in top engineering talent and technology ensures our platform remains unmatched in terms of functionality, scalability and performance. At Tower, every employee plays a role in our success. Our Business Support teams are essential to building and maintaining the platform that powers everything we do — combining market access, data, compute, and research infrastructure with risk management, compliance, and a full suite of business services. Our Business Support teams enable our trading and engineering teams to perform at their best. At Tower, employees will find a stimulating, results-oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential. As part of the Global Cybersecurity team, individual(s) will work to continually improve the security posture and service by monitoring, identifying and correcting security gaps and countermeasures. Location: Gurgaon, India Team: Global Security Operations Shift Timing: 6:00 AM IST – 3:00 PM IST with rotational weekend support as part of 24x7 operations Responsibilities Monitoring alerts for potential security incidents and requests for information. This includes, but not limited to monitoring of real-time channels, tools, dashboards, periodic reports, chat sessions, and tickets. Following incident-specific procedures to perform basic triage of said potential security incidents to determine their nature and priority and eliminate obvious false positives and process requests for information. Investigate and validate alerts to determine scope, impact, and root cause using available telemetry and threat intelligence. Escalate confirmed incidents with comprehensive evidence, impact assessment, and recommended containment/remediation actions. Coordinating with stakeholders with supporting third party security service providers to triage alerts, events or incidents. Monitoring and analyzing Security Information and Event Management (SIEM) to identify security issues for remediation. Write detection content, correlation rules, and queries in SIEM platforms to improve threat detection capabilities. Contribute to incident response playbooks, runbooks, and process improvements. Participate in threat hunting activities, adversary emulation exercises, and purple teaming efforts. Maintain accurate and detailed documentation of investigations, incidents, and actions in ticketing systems. Stay informed of current threat landscape, attacker tactics (MITRE ATT&CK), and vulnerabilities relevant to Tower’s environment. Interfacing with a variety of customers/users in a polite, positive, and professional manner. Requirements Bachelor’s Degree in Computer Science / Information Security / Information Technology 3+ years of hands-on experience in a Security Operations Center (SOC) or threat detection/incident response role in a mid to large-scale organization. Proven track record and experience of the following in a highly complex and global organization: Performing triage of potential security incidents Experience with the technologies including, but not limited to SIEM, EDR/NDR/XDR, Web proxies, Vulnerability assessment tool,IDS/IPS, Network/Host based firewalls, data leakage prevention (DLP). Solid understanding of: Linux OS, Windows OS and MAC OS TCP/IP, DNS, HTTP/HTTPS, and other common network protocols Malware behavior and attacker techniques (MITRE ATT&CK) Common attack vectors including phishing, malware, lateral movement, data exfiltration Early shift to provide round the clock support along with alternating weekend shift Soft Skills & Work Traits Strong analytical, investigative, and troubleshooting skills. Effective written and verbal communication skills; able to translate complex security issues into actionable guidance. Organized, detail-oriented, and capable of managing multiple priorities under pressure. Passionate about security, continuous learning, and operational excellence. Comfortable working in a rotating shift model including weekend support as needed. A strong desire to understand the what / why / how of security incidents. Benefits: Tower’s headquarters are in the historic Equitable Building, right in the heart of NYC’s Financial District and our impact is global, with over a dozen offices around the world. At Tower, we believe work should be both challenging and enjoyable. That is why we foster a culture where smart, driven people thrive – without the egos. Our open concept workplace, casual dress code, and well-stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win. Our benefits include: Generous paid time off policies Savings plans and other financial wellness tools available in each region Hybrid working opportunities Free breakfast, lunch and snacks daily In-office wellness experiences and reimbursement for select wellness expenses (e.g., gym, personal training and more) Volunteer opportunities and charitable giving Social events, happy hours, treats and celebrations throughout the year Workshops and continuous learning opportunities At Tower, you’ll find a collaborative and welcoming culture, a diverse team and a workplace that values both performance and enjoyment. No unnecessary hierarchy. No ego. Just great people doing great work – together. Tower Research Capital is an equal opportunity employer.
Posted 2 weeks ago
3.0 - 5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* The Global Payment Operations (GPO ) organization delivers global wire transfers and ACH payments for internal and external bank clients and supports end-to-end payment execution and investigations for transactions initiated through various channels. The team also provides sanctions screening on transactions for multiple products, in accordance with policies established by the Global Economic Sanctions Compliance team. Global Payments Support & Enablement (GPSE) CoE is responsible for various Testing / Change Management engagements encompassing Payment platforms for EMEA, APAC, US and Canada regions. GPSE resources ensure Enterprise Change documentation and procedures are followed for compliance to the Change MRA2 governance. Job Description* UAT team member will be responsible for preparing and executing functional test cases for each test phase/level and identifying valid defects during execution thus ensuring the quality of the platform under test. The ideal candidate would be someone who is having working knowledge of preferably on Payments & Investigations. On delivery front, the associate will be executing Test Cases, develop Test Plans, Test Scenarios and Test scripts for the aligned projects. The ideal candidate would be someone who can collaborate easily and effectively with a specific set of stakeholders, has the required hands-on Test planning, Test Approach, test design, test execution and defect logging skills, has deeper working knowledge of GBS/GIN (application), its supporting applications/interfaces, and is able to apply this skill on all applications under test (AUT). Responsibilities* Review requirements, user specifications and other project documentation to understand the application and perform effort estimation analysis. Develop and maintain functional scripts in QC/ QTest /JIRA Have Peer to Peer review on Test Scenarios/Test Cases. Coordinate with upstream testing team and development team to drive testing related activities. Create project deliverables including test plans, estimation, test reports and dashboards. Participate in project meetings, peer reviews and strategic initiatives. Responsible to log all test execution progress (e.g. test data required, testing results, defects) in the specified Test Management Tool like Quality Center (QC) / QTest. Ensure that all defects encountered are accurately described to facilitate the defect triage and process resolution Execute functional test cases and validate that the test results meet the expected results Ensure that all assigned test cases with defects fixes are re-executed, and provide accurate updates whether the expected result(s) are met or not Assist the Test Lead/Manager in managing day-to-day testing activities, such as test monitoring and status reporting at the end of the testing day Requirements* Education* Any bachelor’s degree Certifications If Any Experience Range* 5 to 10 Yrs Foundational skills* Minimum 3-5 years of strong work experience in Payments Domain, preferably on Payments Processing or Investigations Ability to work in international virtual teams and in matrix structures, and being a good team player Highly committed and able to work in fast paced environment against tight deadlines Positive attitude to resolve problems & able to work odd hours to support the business demands Desired skills: Good verbal and written communication skills. Education: Any bachelor’s degree Mandatory skills: Minimum 3-5 years of strong work experience in Payments Domain, preferably on Payments Processing or Investigations Work Timings* 07:30 to 22:30 PM (Any 9 Hours shift, but being flexible as per project requirements to work in other hours) Job Location* Chennai
Posted 2 weeks ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Position Overview Job Title : Full Stack developer Location : Pune, India Role Description Build and support applications as full stack developer - Java, React (Primary), micro services, Sql. Need strong React skills. End to end technical design, development, stabilization, and enhancement of distributed applications. Collaborate with architect, business analyst, developers, and SCRUM master to deliver suitable solution which can cope with the business need. Good understanding of Kafka and other messaging platforms. GCP experience – to help onboard apps to GCP. Ensure a high-quality standard of deliverables according to Industry standards and best practices. Prepare project-related documentation – Confluence, JIRA updates, provide support on compliance and audit checking Project relevant documentation, ensure compliance and audit policies are strictly followed. Provide professional consultancy and support in response to the queries from developers and business on security access Work closely with global and regional stakeholders and global development team on mandatory / regulatory / development projects. Ensure systems complying with group infrastructure and security policies and standards. Experience of working in a multicultural environment demonstrable ability to adapt to different cultures. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Lead developer full stack (Java, Microservices, React primarily). Should be able to review code and help the team. Integrate with CI/CD pipeline , sonar scan and unit test coverage. Hands on experience on various technologies and should be able to lead the team on technical architecture. Collaborate with global stakeholders and business partners for application /product delivery. Experience of grooming and leading the team. The role is expected to carry strong technical, programming, analytical and troubleshooting skills. Ability to bring in strong Engineering culture within the team with CI/CD, Sonar scans and one click deployments. Responsible for providing Level 3 production support, change management for the assigned applications. Need to be able to diagnose/triage/resolve production incidents. Need to work with vendor products within Bank and be able to design/develop/enhance applications/product. Responsible to help with hiring activities, talent management. Your Skills And Experience Hands on experience with technologies such as – Java and React JS primarily and knowledge of Springboot , Kafka, Cloud, DevOps , Unit testing tools like Junit. Strong agile skills with running app Dev , Dev Ops. Expertise on build tools – Jenkins , Git , TeamCity, GitHub Actions. Functional expertise working in a financial bank domain would be huge benefit. Strong team player who also can work under pressure, independently and proactively while balancing competing priorities to achieve results on complex new development and integrations. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 2 weeks ago
0 years
0 Lacs
Kochi, Kerala, India
On-site
Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your Primary Responsibilities Include Envision, design, and build the Software infrastructure that keeps the solutions running. Challenge ideas, identify problems and create efficient solutions. Develop flexible, maintainable, and scalable application components. Collaborate with development peers and lead the way staying up to date with tools and technology trends Preferred Education Master's Degree Required Technical And Professional Expertise Min 4 yrs of exp. We are seeking a skilled Telecom Operations Specialist / Support Engineer to join our team. The ideal candidate will have a strong background in Linux Shell Scripting, SQL Database Querying, and hands-on experience with OSS/BSS systems in the telecommunications sector. Familiarity with Cramer tools, defect triage, and incident management processes are key to ensuring optimal performance and efficient resolution of network and service-related issues. Exposure to COTS products used in telecom operations is highly desirable Preferred Technical And Professional Experience Manage and monitor system resources, databases Develop and maintain shell scripts for automating repetitive tasks. Streamlining system operations in a Linux environment
Posted 2 weeks ago
9.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Position Summary Job role The Global Delivery Services, Benchmarking Team Assistant Director (63) is part of a global team responsible for providing support to pursuits and engagements on the end-to-end delivery of process benchmarking. Having a functional understanding and expertise of business processes like Supply Chain, IT, Finance, Legal, Shared Services and Cyber Security, the Assistant Director partners with field practitioners to understand the project objective, identify relevant metrics for the clients and supports client data collection, validation and benchmarking analysis to identify the specific improvement areas. This position supports the management of the Benchmarking team, and is responsible for supervising, developing and mentoring benchmarking colleagues, collaborate with the development of sector/process area related benchmarking content and network with global colleagues within Benchmarking team to plan and execute on the functional objectives and goals in a consistent and seamless manner. Having a strong working knowledge of Benchmarking, analytic tools and processes, the incumbent works with client engagement teams to understand their needs and uses benchmarking tools to develop the required process metrics. The Benchmarking Team Assistant Director supports and participates in activities within the Benchmarking group identifying and capturing best practices for continuous improvement. Job Responsibilities Deliver client service(s): Manages the benchmarking request intake and triage process support to client teams Works with client teams to understand their needs and efficiently route requests to the right resources, within the team or across the network of relevant SMRs, to address request Leads process benchmarking engagement delivery; reviews data, tools and content resources available with client teams and supports benchmarking projects in a wide variety of processes like Finance, Supply Chain, IT, HR, Legal and Cyber Security Manages and drives content builds, leading all the activities involved (planning, risk mitigation, etc.) Serves as subject matter expert during customer interactions to understand the requirement and identify relevant metrics and peer groups; map client processes to benchmarking frameworks Relationship Management: Possesses strong executive presence. Builds and sustains enduring relationships with key stakeholders in the Functions as well as the knowledge community. Develops a network of key Service Lines or Sectors executives to develop benchmarking products/services to meet their needs Develops relationships with other functional teams and external vendors (e.g., APQC) to better understand how to leverage them on benchmarking projects Continuously drives awareness of the global benchmarking service offering with various service line stakeholders to ensure the team has a continuous stream of engagement support work Analytical/Decision Making Responsibilities: Manages content and data, while maintaining compliance with firm policy (e.g., data privacy, Q&RM, Independence). Must understand the parameters within which content can be shared (e.g. appropriate use of intellectual property) Leads multiple internal improvement efforts focusing on improving benchmarking efficiency and effectiveness Develops and/or reviews benchmarking deliverables incorporating insight from a content specialist, analytics team and client team Provides quality reviews to ensure highest quality client deliverables Actively works to enhance proprietary dataset by employing wide variety of techniques like client data collection and third-party data evaluation and purchase Supports multiple internal initiatives focusing on improving benchmarking efficiency and effectiveness as well as internal team initiatives Assesses appropriate use of firm branding, positioning and visual identity Team Management & People Management: Actively manages assigned team members, assigning tasks/projects and managing results Coaches’ analysts on benchmarking activities, relationship management, and project management approach and reviews their work Interfaces with team members across all global locations via regular and frequent interactions to ensure the team is effectively integrated and highly motivated Develops necessary reporting, oversight and training to ensure consistency in client team experience across global group of analysts Drives collaboration between GDS and global team members to ensure communication, information sharing and robust development of technology-based solutions Takes on people management/ counselling responsibilities Proactively promotes an inclusive work environment and flexibility to enable team members to achieve both their personal and professional goals Position requires minimal supervision to make knowledge integration decisions Knowledge and Skills Requirement Strong knowledge and understanding of Finance and Supply Chain functions. Exposure to other areas like IT, HR, Shared Services, Legal and Cyber Security is a value-add Strong working knowledge and understanding of analytics tool set like Low Code/No Code tools (PowerApps, Power Automate and PowerBI) Prior experience and hands-on in business process transformation tools and techniques Strong customer service skills to support request management and data collection Strong demonstrated ability of analytics, insight generation, data aggregation and excel capabilities Excellent data aggregation and problem-solving skills Ability to identify, research and synthesize large amounts of benchmarking data and deliver insightful solutions Demonstrates ability to identify new tools and technologies relevant for benchmarking operational and strategic priorities Proven ability to interact with leaders, stakeholders and staff; strong presentation skills; ability to present to a multicultural audience Ability to maintain and sustain relations with key sector and service line executives Proven ability to participate and work effectively as part of a team, including proactive collaboration in a globally distributed environment Demonstrated ability to plan and successfully execute multiple, complex projects across borders Strong time management, problem solving and organizational skills Self-motivated, with strong work ethics; proactive in identifying issues and opportunities Proactively promote an inclusive work environment by participating in BU, geography, area or national gender/diversity investment efforts Willingness to travel international, if required Education M.B.A. or related Master's degree preferred Other Requirements (Preferred) Knowledge of data sources like APQC, CapIQ, Avasant - Computer Economics, LESG/Refinitiv and others Knowledge of additional tools/platforms like Tibco Spotfire, Qualtrics, PowerBI, Excel/Access spreadsheets and databases) Basic Qualifications: 9+ years of professional experience applying benchmarking solutions to global professional services or related industries EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 2 weeks ago
0.0 - 1.0 years
0 - 1 Lacs
Koramangala, Bengaluru, Karnataka
On-site
Job Summary: We are seeking a proactive and detail-oriented Full Stack Developer for an L1 Support role with hands-on experience in Angular, Node.js, and MongoDB. The candidate will be responsible for monitoring production systems, identifying and resolving basic technical issues, escalating complex problems, and providing timely support for deployed applications. Key Responsibilities: Monitor and support production applications built with Angular and Node.js. Triage incoming tickets and debug front-end/back-end issues. Perform initial analysis of bugs, errors, and performance issues. Write scripts or minor code fixes for immediate production support. Coordinate with L2/L3 teams to escalate and resolve critical issues. Analyze MongoDB logs and queries to assist in issue resolution. Perform basic server health checks and API response monitoring. Document issue reports, fixes, and recurring incidents. Participate in release validations and smoke testing during deployments. Create and maintain support dashboards or monitoring alerts if needed. Required Skills: Strong understanding of Angular (v8+) with basic debugging skills. Proficiency in Node.js (Express.js preferred) for server-side issue analysis. Familiarity with MongoDB (including Compass and basic queries). Understanding of REST APIs, JSON, and common HTTP status codes. Basic shell scripting or command-line skills. Knowledge of tools like Postman, Swagger, and Git. Ability to read and understand logs for issue identification. Preferred Qualifications: 1–3 years of experience in full stack development or support. Experience with ticketing tools like Jira, Freshdesk, or ServiceNow. Exposure to monitoring tools like Grafana, Kibana, New Relic, or ELK Stack. Good communication skills for client coordination and documentation. Shift/Availability Requirements: Willingness to work in rotational shifts (if required). Available on-call for critical production issues or during deployment windows. Soft Skills: Strong problem-solving and analytical skills. Ability to work independently and under pressure. Quick learner with a focus on process adherence and documentation. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹100,000.00 per month Schedule: Day shift Morning shift Night shift Rotational shift Ability to commute/relocate: Koramangala, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Experience: Full-stack development: 1 year (Preferred) Work Location: In person Speak with the employer +91 9741246780
Posted 2 weeks ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Windows Platform Engineering . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
5.0 years
0 Lacs
Rajasthan, India
Remote
At GKM IT , we are seeking a QA Engineer (Manual + Playwright Automation) - Senior I with a balanced skill set in both manual testing and Playwright-based test automation. This is an individual contributor role, ideal for someone who enjoys getting hands-on with testing, identifying edge cases, and contributing to automation in a fast-paced Agile environment. You will be working closely with developers and product teams to ensure high-quality product releases. You will be responsible for designing, executing, and automating test cases to ensure robust product quality. You will work across both front-end and API layers, playing a critical role in our Agile development cycle by contributing to quality assurance from planning to deployment. Requirements 3–5 years of experience in software QA with hands-on exposure to both manual and automation testing Ability to review product requirements and technical documentation to create detailed and structured test cases Skilled in executing manual test cases for functional, regression, smoke, and exploratory testing Strong experience in automating test scenarios using Playwright with TypeScript/JavaScript Proficiency in maintaining and enhancing test automation suites for both front-end and API layers Ability to write and maintain API test scripts using Axios or similar tools Knowledge of backend validation and writing basic SQL queries Experience in reporting defects with detailed logs and verifying fixes Capable of collaborating with developers to triage and reproduce issues Actively participates in Agile ceremonies and sprint planning with QA input and estimates Ensures test coverage and quality standards are maintained during CI/CD deployments Comfortable using CI/CD tools like GitHub Actions Able to work independently and take ownership of assigned modules Familiarity with API testing tools such as Postman or Playwright fixtures Exposure to cloud platforms like AWS (bonus points) Basic knowledge of Docker or containerized applications (bonus points) Prior experience in startup or fast-paced environments (bonus points) Benefits We don’t just hire employees—we invest in people. At GKM IT, we’ve designed a benefits experience that’s thoughtful, supportive, and actually useful. Here’s what you can look forward to: Top-Tier Work Setup You’ll be equipped with a premium MacBook and all the accessories you need. Great tools make great work. Flexible Schedules & Remote Support Life isn’t 9-to-5. Enjoy flexible working hours, emergency work-from-home days, and utility support that makes remote life easier. Quarterly Performance Bonuses We don’t believe in waiting a whole year to celebrate your success. Perform well, and you’ll see it in your pay check—quarterly. Learning is Funded Here Conferences, courses, certifications—if it helps you grow, we’ve got your back. We even offer a dedicated educational allowance. Family-First Culture Your loved ones matter to us too. From birthday and anniversary vouchers (Amazon, BookMyShow) to maternity and paternity leaves—we’re here for life outside work. Celebrations & Gifting, The GKM IT Way Onboarding hampers, festive goodies (Diwali, Holi, New Year), and company anniversary surprises—it’s always celebration season here. Team Bonding Moments We love food, and we love people. Quarterly lunches, dinners, and fun company retreats help us stay connected beyond the screen. Healthcare That Has You Covered Enjoy comprehensive health insurance for you and your family—because peace of mind shouldn’t be optional. Extra Rewards for Extra Effort Weekend work doesn’t go unnoticed, and great referrals don’t go unrewarded. From incentives to bonuses—you’ll feel appreciated.
Posted 2 weeks ago
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