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0.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Job Description: Senior Associate Business Analyst, Claims Bangalore, Karnataka, India Senior Associate Business Analysts bridge the gap between business and IT by being able to communicate effectively with all stakeholders. The Senior Business Analyst will be responsible for supporting a product or multiple products within Claims Delivery Team and her/his core responsibilities include eliciting and documenting both business, functional, non-functional and technical requirements, supporting quality assurance testing and UAT, and triaging incoming issues, defects, and enhancement requests. Senior Associate Business Analysts will also provide senior level support of projects that impact the application(s) s/he supports. What you’ll be doing What will your essential responsibilities include? Collect, challenge, facilitate and document business requirements/features in an agile environment. Validate the overall IT answer to make sure alignment to business requirements, review requirements and/or specifications with the development and test teams. Extensive experience working in an Agile environment including creation and management of user stories. Experience working with senior stakeholders reviewing product epics/user stories and getting sign offs in a timely manner. Provide adequate technical and functional support on triage and resolution of any defects/control issues. Responsible for assisting with project vision through product delivery by maintaining requirements traceability. Perform deliverable reviews and manage measurement of deliverable quality. Work with the business users to facilitate user demos, testing, sign offs following the standard Agile process. Collaborate with Transformation & Change Delivery process resources to make sure requirements and answer fit into the process flow and do not create gaps and/or breakages. Help identify how requirements can help make the process more efficient. take part in daily scrums with technical teams and work in a Global environment. You will report to the Release Train Engineer (Delivery lead). What you will BRING We’re looking for someone who has these abilities and skills: Required Skills and Abilities: Bachelor’s degree in the field of computer science, information systems, business management, or a related field preferred. Ability to understand general business requirements and implement corresponding technical solutions. Excellent technical knowledge of all phases of applications systems analysis. Solid technical knowledge including ability to create and execute SQL queries in support of incident and problem analysis. Ability to work with data and complex systems. Significant experience in a P&C insurance field. Knowledge of Salesforce Financial Services Cloud is preferred. Knowledge of P&C Claims process is required. Experience with leading and owning financial control process across systems. Experience with multiple SDLC methodologies, particularly Agile principles. Experience creating business process workflows and support product owner with integrated road map reviews. Must have familiarity with Analyst methodologies e.g. Use Cases; Business Rule Development; User Interface Specs; Functional Specs. Desired Skills and Abilities: Must possess excellent interpersonal skills, effective communication skills (written and verbal), and be team oriented. Must be detail conscious, technically motivated, creative, and user oriented. Able to determine and expertly communicate impacts of system functionality and technical approach on performance, scalability and maintainability. Ability to present information in an influencing manner to leadership and all business stakeholders. Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales. Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions. Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides dynamic compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving. For more information, please see axaxl.com/sustainability.
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Veritas cluster Server . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 week ago
3.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What You’ll Do Perform general application development activities, including unit testing, code deployment to development environment and technical documentation. Work on one or more projects, making contributions to unfamiliar code written by team members. Diagnose and resolve performance issues. Participate in the estimation process, use case specifications, reviews of test plans and test cases, requirements, and project planning. Document code/processes so that any other developer is able to dive in with minimal effort. Develop, and operate high scale applications from the backend to UI layer, focusing on operational excellence, security and scalability. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit engineering team employing agile software development practices. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Write, debug, and troubleshoot code in mainstream open source technologies Lead effort for Sprint deliverables, and solve problems with medium complexity What Experience You Need Bachelor's degree or equivalent experience 3+ years experience working with software design and Java, Python and Javascript programming languages 3+ years experience with software build management tools like Maven or Gradle 2+ years experience with HTML, CSS and frontend/web development 2+ years experience with software testing, performance, and quality engineering techniques and strategies 2+ years experience with Cloud technology: GCP, AWS, or Azure What could set you apart Self-starter that identifies/responds to priority shifts with minimal supervision Experience with backend technologies such as JAVA/J2EE, SpringBoot, SOA and Microservices Source code control management systems (e.g. SVN/Git, Github) and build tools like Maven & Gradle. Agile environments (e.g. Scrum, XP) Relational databases (e.g. SQL Server, MySQL) Atlassian tooling (e.g. JIRA, Confluence, and Github) Developing with modern JDK (v1.7+) Automated Testing: JUnit, LoadRunner, Jmeter Show more Show less
Posted 1 week ago
3.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What You’ll Do Perform general application development activities, including unit testing, code deployment to development environment and technical documentation. Work on one or more projects, making contributions to unfamiliar code written by team members. Diagnose and resolve performance issues. Participate in the estimation process, use case specifications, reviews of test plans and test cases, requirements, and project planning. Document code/processes so that any other developer is able to dive in with minimal effort. Develop, and operate high scale applications from the backend to UI layer, focusing on operational excellence, security and scalability. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit engineering team employing agile software development practices. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Write, debug, and troubleshoot code in mainstream open source technologies Lead effort for Sprint deliverables, and solve problems with medium complexity What Experience You Need Bachelor's degree or equivalent experience 3+ years experience working with software design and Java, Python and Javascript programming languages 3+ years experience with software build management tools like Maven or Gradle 2+ years experience with HTML, CSS and frontend/web development 2+ years experience with software testing, performance, and quality engineering techniques and strategies 2+ years experience with Cloud technology: GCP, AWS, or Azure What could set you apart Self-starter that identifies/responds to priority shifts with minimal supervision Experience with backend technologies such as JAVA/J2EE, SpringBoot, SOA and Microservices Source code control management systems (e.g. SVN/Git, Github) and build tools like Maven & Gradle. Agile environments (e.g. Scrum, XP) Relational databases (e.g. SQL Server, MySQL) Atlassian tooling (e.g. JIRA, Confluence, and Github) Developing with modern JDK (v1.7+) Automated Testing: JUnit, LoadRunner, Jmeter We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks. Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference! Who is Equifax? At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What You’ll Do Perform general application development activities, including unit testing, code deployment to development environment and technical documentation. Work on one or more projects, making contributions to unfamiliar code written by team members. Diagnose and resolve performance issues. Participate in the estimation process, use case specifications, reviews of test plans and test cases, requirements, and project planning. Document code/processes so that any other developer is able to dive in with minimal effort. Develop, and operate high scale applications from the backend to UI layer, focusing on operational excellence, security and scalability. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit engineering team employing agile software development practices. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Write, debug, and troubleshoot code in mainstream open source technologies Lead effort for Sprint deliverables, and solve problems with medium complexity What Experience You Need Bachelor's degree or equivalent experience 4+ years experience working with software design and Java, Python and Javascript programming languages 4+ years experience with software build management tools like Maven or Gradle 4+ years experience with Angular 10+, HTML, CSS and frontend/web development 4+ years experience with software testing, performance, and quality engineering techniques and strategies 4+ years experience with Cloud technology: GCP, AWS, or Azure What could set you apart Self-starter that identifies/responds to priority shifts with minimal supervision UI development (e.g. HTML, JavaScript, Angular and Bootstrap) Experience with backend technologies such as JAVA/J2EE, SpringBoot, SOA and Microservices Source code control management systems (e.g. SVN/Git, Github) and build tools like Maven & Gradle. Agile environments (e.g. Scrum, XP) Relational databases (e.g. SQL Server, MySQL) Atlassian tooling (e.g. JIRA, Confluence, and Github) Developing with modern JDK (v1.7+) Automated Testing: JUnit, Selenium, LoadRunner, SoapUI We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks. Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference! Who is Equifax? At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Qualcomm India Private Limited Job Area Engineering Group, Engineering Group > Software Test Engineering General Summary Camera Execution / Automation Engineer : Title: Engineer Proven automation and programming expertise in Python, with 2–4 years of hands-on experience. Solid understanding of Camera ISP pipelines and hardware architectures (preferably Multimedia segments). Practical experience in test execution across Camera, Video, and Display domains. Understanding of AI-integrated camera solutions, including face identification technologies. Familiarity with camera sensors such as ToF and RGB-NIR is advantageous. A strong grasp of the camera processing pipeline from a systems perspective is a plus. Strong foundation in Computer Science fundamentals, including data structures, algorithms, and trees. In-depth knowledge of Linux Embedded systems, Android frameworks, HAL, and Camera features. Excellent triage, system-level analysis, and debugging capabilities. Experience in end-to-end use case design and feature implementation. Strong sense of ownership, with the ability to deliver results and thrive in large team environments. Exposure to IoT testing environments is a plus. Strong verbal and written communication skills. Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3076482 Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Qualcomm India Private Limited Job Area Engineering Group, Engineering Group > Software Test Engineering General Summary Proven automation and programming expertise in C, C++, Python, with 3–4 years of hands-on experience. Experience with Android APK development using Java, Kotlin and Linux apps development using C, C++. Experience with application development using the GStreamer framework is considered an advantage. Practical experience in test execution and test Automation across Multimedia including areas like Camera, Video, and Display domains. Strong foundation in Computer Science fundamentals, including data structures, algorithms, and trees. In-depth knowledge of Linux Embedded systems, Android frameworks, HAL, and Multimedia features. Excellent triage, system-level analysis, and debugging capabilities. Strong sense of ownership, with the ability to deliver results and thrive in large team environments. Strong verbal and written communication skills. Exposure to IoT testing environments is a plus. Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3076483 Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What You’ll Do Perform general application development activities, including unit testing, code deployment to development environment and technical documentation. Work on one or more projects, making contributions to unfamiliar code written by team members. Diagnose and resolve performance issues. Participate in the estimation process, use case specifications, reviews of test plans and test cases, requirements, and project planning. Document code/processes so that any other developer is able to dive in with minimal effort. Develop, and operate high scale applications from the backend to UI layer, focusing on operational excellence, security and scalability. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit engineering team employing agile software development practices. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Write, debug, and troubleshoot code in mainstream open source technologies Lead effort for Sprint deliverables, and solve problems with medium complexity What Experience You Need Bachelor's degree or equivalent experience 4+ years experience working with software design and Java, Python and Javascript programming languages 4+ years experience with software build management tools like Maven or Gradle 4+ years experience with Angular 10+, HTML, CSS and frontend/web development 4+ years experience with software testing, performance, and quality engineering techniques and strategies 4+ years experience with Cloud technology: GCP, AWS, or Azure What could set you apart Self-starter that identifies/responds to priority shifts with minimal supervision UI development (e.g. HTML, JavaScript, Angular and Bootstrap) Experience with backend technologies such as JAVA/J2EE, SpringBoot, SOA and Microservices Source code control management systems (e.g. SVN/Git, Github) and build tools like Maven & Gradle. Agile environments (e.g. Scrum, XP) Relational databases (e.g. SQL Server, MySQL) Atlassian tooling (e.g. JIRA, Confluence, and Github) Developing with modern JDK (v1.7+) Automated Testing: JUnit, Selenium, LoadRunner, SoapUI Show more Show less
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Main Responsibilities: Work with Team to provide End to End solution, including coding and defect fixes Work to build scalable solution and work with testers to analyze and fix issues Conduct Code Reviews, analyze issues identified by Static analysis tools and triage those Collaborate with DevOps team for troubleshooting deployment issues, if any Ensure that deliverables are self-certified prior to transitioning to the downstream consumers of the deliverable (QA and customers). Requirements: Strong hands-on experience in Object Oriented programming using C# Strong hands-on experience in developing REST services using Web API Strong hands-on experience in .Net Framework 4.6.2 or .NET CORE Strong hands-on experience to working with ASP.Net MVC Strong hands-on experience to working on MS SQL, MySQL, or any SQL DB Good hands-on experience to working with Front-end development using Angular 2+ with Typescripts Good hands-on experience to working with HTML, CSS, JavaScript, jQuery Experience in JavaScript framework like AngularJS, Vue.js Should be aware of design patterns Exposure to Agile software development Exposure in Test Driven Development (TDD) and a keen focus on unit testing and code coverage using mocking Frameworks like NUnit Strong debugging and problem-solving skills Works with the team architects and product owners/managers to design and implement innovative solutions to address specific business problems When necessary, works with the Software Security Assurance (SSA) program team to help identify and fix security vulnerabilities in the solutions developed Accepts ownership for accomplishing new and different requests; explores opportunities to add value to job accomplishments Other Skills: Solution Design, follow Code review practices, Application Architecture Show more Show less
Posted 1 week ago
5.0 - 8.0 years
3 - 6 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: Coupa Implementation. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
0 years
0 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏Java React AWS Developer Mandatory skills: Java+ Springboot + AWS + React 6-9yrs JD: 4+ yrs. of JAVA SpringBoot with Microservices development skills 4+ yrs of experience in Java Script and Node.js 3+ yrs of working experience on AWS, AWS Aurora/MySQL 2+ yrs of experience in developing and maintaining React.JS UI applicationsWork experience either of following CLOUD (AWS or Azure or GCP) will be an advantage. ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: Google BigQuery. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
5.0 - 8.0 years
5 - 7 Lacs
Mumbai
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: .NET. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
0 years
0 Lacs
Pune
On-site
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA?s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers? and clients? business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA?s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Team Leaders Performance review HR Hiring and employee engagement and retention TA, SEs Escalation and issue resolution Production Specialist Training, issue escalation/ resolution External Client Query Resolution Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Process Knowledge ? Knowledge of assigned process, tools and systems ? Competent Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization. Behavioral Competencies Domain Knowledge Collaborative working Problem solving and decision making Attention to Detail Execution Excellence Stakeholder Management Client (Internal) Centricity Effective Communication Deliver No. Performance Parameter Measure 1. Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2. Team Management Productivity, efficiency, absenteeism 3. Capability development Triages completed, Technical Test performance
Posted 1 week ago
7.0 years
3 - 4 Lacs
Bengaluru
On-site
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Summary An SAP Global Cyber Incident Response and Recovery Investigator plays a critical role in safeguarding SAP’s digital enterprise. As a front-line defender, the Investigator is responsible for triaging security events identified by monitoring tools, analyzing data to assess severity and urgency, and conducting initial evaluations to determine whether a cyberattack is underway. When a potential incident is identified, the Investigator works closely with Global Security Operations to scope the impact, coordinate containment efforts, and support forensic investigations to uncover the nature and details of the attack. What you'll do Our Global Cyber Security Incident Response and Recovery Investigator are our first line of response for security event and incidents with a global scope. They are responsible for triaging security alerts detected by Enterprise Detection and SIEM, analyzing available data to determine scope, severity, and priority to determine follow on actions, which could include escalation to a IR Investigator. In escalation cases, they then work in a supportive capacity to further validate if a cyber-attack is occurring, scoping the extent of a suspected attack, coordinating efforts to contain attacks, supporting forensic investigations to determine the details around an attack, and providing guidance on remediation actions. In this role, you will: Conduct initial assessments and help drive root cause analysis. Contribute to the development of attack remediation and response strategies. Coordinate escalation handling and communication across teams. Triage operational security processes, including phishing response. Assist in maintaining and improving incident handling documentation—such as playbooks, runbooks, and standard operating procedures. Collaborate with Detection and SIEM teams to enhance detection logic and alert accuracy. Support forensic investigations with technical insights and evidence collection. Analysing cloud logs and telemetry for signs of compromise (e.g., CloudTrail, VPC Flow Logs, Azure Activity Logs). Leverage your offensive knowledge to identify gaps, simulate attacks, and drive improvements in detection, response, and hardening strategies. We value hands-on practitioners—our environment includes sandboxing, red vs. blue testing, or adversary emulation frameworks (e.g., MITRE ATT&CK, CALDERA, Atomic Red Team) and opportunities to build tooling or simulate attack chains. What you bring We are seeking analytical and detail-oriented critical thinkers who are solution-focused and thrive in dynamic environments. The ideal candidate should be a fast learner with the ability to adapt quickly and respond effectively to changing circumstances. Preferred Technical Skills and Experience: Experience: 7–10+ years in a cyber incident investigation role or equivalent combination of education, certifications, and relevant training. Certifications - Industry-recognized certifications such as Security+, GCIA, GCIH, CISSP (or equivalent). Strong understanding of Advanced Persistent Threat (APT) actors, their tools, techniques, and procedures (TTPs), as well as threat modelling frameworks. Proficiency in TCP/IP communications and knowledge of core network protocols and applications such as DNS, HTTP, and SMB. Operating Systems & Forensics: In-depth knowledge of forensic artifacts across one or more platforms: Windows/Active Directory (file systems, registry, memory artifacts) Unix/Linux (file systems, memory artifacts) macOS (file systems, memory artifacts) Specialized Domains (any of the following): Cyber incident response in cloud, mobile, web application, or database environments Cybersecurity automation and orchestration Web servers and web applications Cloud Platforms: Deep familiarity with AWS, Azure, and/or GCP — with an emphasis on security posture, logging, and IR tooling. Experience conducting incident response and post-incident forensics in cloud environments. Understanding of cloud-native service abuse and misconfigurations (IAM, serverless, container runtime attacks). Security Infrastructure Tools: (SIEM, IDS, EDR, DNS, other Deception technologies) Proficiency in scripting languages such as PowerShell, Python, or Bash . Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 411769 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Bengaluru
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: Performance Engineering for SAP. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
4.0 - 6.0 years
10 - 30 Lacs
Bengaluru
On-site
We are hiring for Genesys Support Engineer Experience -4 to 6 years Location-Pune/Bangalore Roles and Responsibilities Provide L1/L1.5 support for Genesys Cloud CX. Technical Incident Resolution Coordinate with Genesys for Platform issues. Triage/Coordinate with Integration team for Integration Issues Change Requests/MACD Deployment Deployment for MACD change-L1 SOP and KEDB-based ticket resolution Interested candidates, share cv on hr@resolink.in Job Type: Full-time Pay: ₹1,000,000.00 - ₹3,000,000.00 per year Schedule: Day shift Experience: Genesys Support Engineer: 4 years (Required) SOP: 4 years (Required) Work Location: In person
Posted 1 week ago
5.0 - 8.0 years
4 - 7 Lacs
Bengaluru
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: Microsoft PowerApps. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Chennai
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: Playwright. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
7.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Description Amazon Corporate Security is looking for an experienced, self-motivated, corporate security leader who embodies Amazon’s Leadership Principles, in particular, Customer Obsession, Ownership, Earn Trust, and Bias for Action, to join the team as an Area Security Manager. The Area Security Manager reports to a Regional Security Manager, who leads a team of security experts. The Area Security Manager is responsible for implementation of all elements of the Corporate Security program at all Amazon corporate locations in their area of responsibility. The Area Security Manager supports the Regional Security Manager with delivery and oversight of the day-to-day security operations at multiple sites across multiple locations in a highly ambiguous and dynamically fluid environment. Key job responsibilities The Area Security Manager conducts security assessments, ensures that the corporate sites meet or exceed all requisite security standards, and manages incidents and supports crisis response. Finally, the Area Security Manager provides security consultancy to local business leadership, develops plans to mitigate gaps in security controls, and manages the guarding and access control programs. Deliver best-in-class security services focused on enhancing the safety and security of all Amazon employees, contractors, and visitors. Manage day-to-day security operations for a diverse portfolio of sites and customers with unique requirements. Be the trusted security advisor and subject matter expert in the assigned area of responsibility, through high quality communication and excellent briefing skills. Implement and improve security plans, policies, and programs. Coordinate security incident response. Respond to customer security concerns. Monitor the external threat environments in the defined area and take measures to minimize security risk to the business to the dynamic security environment. Successfully align ACS metrics, goals, and strategic direction across the geographic area to support the overall team and organizational mission. Earn trust through key customer and stakeholder engagements, and liaison with external partners. Communicate accurately and in a timely manner with stakeholders at the tactical and strategic level. Build and maintain close relationships with peers at other security functions at Amazon to exchange and share security concerns and collaborate on closing gaps and building best practices. A day in the life Oversee guarding operations and hold guarding vendors accountable for the quality-of-service delivery. This includes identifying opportunities for cost efficiencies and frugality. Build relationships through coordination with internal and external security partners including local law enforcement. Develop and monitor performance metrics to track and improve individual, team, system, and site performance. Implement effective, predictable, and measurable processes and procedures to be communicated clearly among Amazon stakeholders. Develop and deliver plans, based on risk assessments, to close any potential gaps in security controls. Conduct site security assessments and identify trends in findings and develop and implement measures to address systemic issues. Plan and lead drills, tabletop exercises, and other security readiness activities across sites. Manage cross-functional projects and operations. Drive team(s)/partners to meet program and/or product goals. Conduct initial incident investigations, triage incidents and collaborate with specialist security teams to support the customer. Coordinate corporate security support to events. Support the maintenance and testing of business continuity plans. Conduct customer outreach and support organizational safety and security initiatives. Monitor physical security device installation, commissioning checks of new buildings; and ongoing maintenance activities, including engagement with vendors. About The Team The Global Corporate Security team drives security operations for Amazon Corporate Security at corporate sites worldwide. Divided in three regions (Americas; Asia Pacific; and Europe, Middle East, and Africa) each led by a Head of Corporate Security, Global Corporate Security is a team of security experts who work closely together to protect and secure Amazon’s people and business. Basic Qualifications Bachelor’s degree (or higher) in Criminal Justice, Security, Law Enforcement, Business Management, Accounting, International Relations or equivalent professional experiences. Minimum 7 years’ experience in the security field in a global corporate environment or large-sized organization (e.g. NGO, public sector, police, or military), including experience in a managerial role. Experience managing service providers and vendors. Security operations, risk management, and crisis communication. Writing, reviewing, and publishing security standards and standard operating procedures. Training development and delivery. Security incident investigation. Project Management. Contract management. Preferred Qualifications Master’s Degree in Business Management or equivalent, relevant certification, or experience. Experienced in corporate security for a global/large company. Understanding of crisis operations, risk management, and crisis communication best practices. Working knowledge of legal contracts, budgeting, and key terms. Substantive experience in physical security and technology. Experience writing and publishing security standards and policies. Skilled in developing metrics and in conducting security-related trend analysis. Experience in conducting basic investigations / fact finding. Skilled in the management and use of SharePoint, Tableau, Asana, Smartsheet, or other collaboration and work management software. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A2966516 Show more Show less
Posted 1 week ago
9.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Oversees the documentation of all development activity. Trains non-technical personnel. Assists with tracking performance metrics. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise. Job Description Core Responsibilities As a key member of the team, you will be responsible for driving on-time, high quality releases across a large number of devices. You would be responsible for the complete release management lifecycle, which includes scheduling, coordination, and management of releases on number of deployed devices. The position will require daily collaboration with Development, Field Triage and QA teams at different geographical location. You will assess and implement new tools, plugins, etc. that are necessary to improve the software release engineering process. You will manage risks and resolve issues that affect release scope, schedule and quality. Ensure stable/release branch builds are in good health daily; provide test guidance to QA teams for the release targets and ensure targets are on track; collaborate with Field Triage team to review the machine metrics for the key aspects of video, broadband, and voice related functionalities; prioritize customer Call In Rate, Truck Roll, and performance related issues in the next release; integrate target into release branch prior to official release build; conduct post-deployment feature reviews to ensure features are doing well in the field; maintain warehouse and factory images up-to-date with recent releases; communicate release notes and plans to external stakeholders; Release monitoring through Data analysis tools (Tableau, Haystack etc) and work with Tools team for enhancing tools. Requirements Key requirements and experience include: 9-12 years of experience in Engineering and Release Management A strong technical background in Software engineering including best practices and understanding of software development lifecycle. Excellent analytical and troubleshooting skills. Experience with Continuous Integration & Delivery Good in Release Management experience in Agile environment. Lead and own activities that would drive Release excellence on all RDK devices Excellent organizational, technical, problem solving, and communication skills Document processes, identify potential points of failure, and perform root cause analysis. Handling team and mentoring Knowledge And Experience In Build/Release Technology Such As SCM Tools: Git, Gerrit, SVN, Languages: C , C++ & Linux Scripting: Python & Shell script JiRA plugins & Confluence Build tools: Jenkins Reporting Tools: Tableau & Splunk /Elk Knowledge with Linux and Embedded software Knowledge and experience in Broadband software is must. Knowledge and experience in STB Video domain is plus. BE/BTech in Computer Science or related field Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years Show more Show less
Posted 1 week ago
6.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Documents all development activity. Assists with training non-technical personnel. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Job Description Core Responsibilities As a key member of the team, you will be responsible for driving on-time, high quality releases across a large number of devices. You would be responsible for the complete release management lifecycle, which includes scheduling, coordination, and management of releases on number of deployed devices. The position will require daily collaboration with Development, Field Triage and QA teams at different geographical location. You will assess and implement new tools, plugins, etc. that are necessary to improve the software release engineering process. You will manage risks and resolve issues that affect release scope, schedule and quality. Ensure stable/release branch builds are in good health daily; provide test guidance to QA teams for the release targets and ensure targets are on track; collaborate with Field Triage team to review the machine metrics for the key aspects of video, broadband, and voice related functionalities; prioritize customer Call In Rate, Truck Roll, and performance related issues in the next release; integrate target into release branch prior to official release build; conduct post-deployment feature reviews to ensure features are doing well in the field; maintain warehouse and factory images up-to-date with recent releases; communicate release notes and plans to external stakeholders; Release monitoring through Data analysis tools (Tableau, Haystack etc) and work with Tools team for enhancing tools. Requirements Key requirements and experience include: 6-7 years of experience in Engineering and Release Management A strong technical background in Software engineering including best practices and understanding of software development lifecycle. Excellent analytical and troubleshooting skills. Experience with Continuous Integration & Delivery Good in Release Management experience in Agile environment. Lead and own activities that would drive Release excellence on all RDK devices Excellent organizational, technical, problem solving, and communication skills Document processes, identify potential points of failure, and perform root cause analysis. Knowledge And Experience In Build/Release Technology Such As SCM Tools: Git, Gerrit, SVN, Languages: C , C++ & Linux Scripting: Python & Shell script JiRA plugins & Confluence Build tools: Jenkins Reporting Tools: Tableau & Splunk /Elk Knowledge with Linux and Embedded software Knowledge and experience in Broadband domain is must. Knowledge and experience in STB Video domain is plus. BE/BTech in Computer Science or related field Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Company Qualcomm India Private Limited Job Area Engineering Group, Engineering Group > Hardware Engineering General Summary As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Hardware Engineer, you will plan, design, optimize, verify, and test electronic systems, bring-up yield, circuits, mechanical systems, Digital/Analog/RF/optical systems, equipment and packaging, test systems, FPGA, and/or DSP systems that launch cutting-edge, world class products. Qualcomm Hardware Engineers collaborate with cross-functional teams to develop solutions and meet performance requirements. Skills/Experience 2-5 years of strong experience in digital front end ASIC design verification Bachelors or Masters Degree in Engineering in Electronics, VLSI, Communications or related field. We are looking for a highly motivated and talented RTL verification engineer to join our team to work on the next generation complex cores used in High End Modem/Mobile chips. In this role, a successful incumbent would: - Develop verification environment and testbench components such as BFM and checkers. - Develop comprehensive test plan for unit level verification of IP/Module features and implement test cases. - Verify design in unit level environment using directed and constrained random testing, assertion-based verification, formal analysis, and functional verification. - Write functional cover-groups and cover-points for coverage closure. - Perform RTL code coverage, assertion coverage, functional coverage and gate level simulations. - Have expertise in verifying designs at system level and block level using constrained random verification. - Operate at Expert level in System Verilog and UVM based verification. - Expertise in coding SV Testbench, drivers, monitors, scoreboards, checkers - Strong and independent design debugging capability. - Understanding of AHB, AXI and other bus protocols, digital design and system architecture - Understanding of TCP/IP Packet Processing Algorithms like Filtering, Routing, NAT, Decipher, Checksum, Ethernet Bridging, Tunneling is a Plus. Should possess good communication skills to ensure effective interaction with Engineering Management and team members. Should be self-motivated with good teamwork attitude and need to function with minimal guidance or supervision Responsibilities Work in close coordination with Systems, Design, SoC team , SW team, Validation & DFT teams to get the goals completed. Developing the Verification Strategy, Testbench architecture and implementing the design verification plan and tests using SV/UVM/C. HW verification using Cadence and Synopsys simulator tools, SV/UVM based TB development, Regression analysis, bug-triage. Formal Verification using Jasper, VCF etc. Power Aware Verification on RTL and DC/PD Gate lebel Netlist. Conducting High-/Mid-/Low- level verification reviews, coverage closure and sign-off on block and Sub-system testing. Assisting SOC team with IP Integration testing at SOC level. Post-Silicon Debugs in close collaboration with Design, Validation and SW teams. Self-Motivated to Execute the defined tasks almost independently with minimal guidance Minimum Qualifications Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3071061 Show more Show less
Posted 1 week ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Summary Are you passionate about building multi-tenant, cloud-native platforms? Do you have expertise in modern Java, microservices architecture, integration technologies, and frontend frameworks? Come join our team that is building Integration Gateway, Guidewire's cloud-native integration platform. You will work in a highly collaborative environment, working on features, enhancements, and bug fixes to the platform that Guidewire customers use to connect their cloud systems. Job Description What you would do: Design, develop and run cloud-native integration platform and SaaS services Hands-on coding > 90% of the time Own Continuous Integration (CI) and Continuous Deployment (CD) for your services Own scalability, availability, and data security for your services Triage & resolve code defects Maintain secure code and resolve app security findings What You Would Need To Succeed Minimum 8+ years of required work experience Demonstrated leadership experience with at least 2 years in a managerial or team lead capacity Excellent programming skills in Java Experience with Apache Camel integration framework is a plus Strong experience with Java, Spring Boot, microservices, multithreading and AWS (or any public cloud) Deep understanding of Algorithms, Data Structures, and performance optimization techniques Working knowledge with Kubernetes, AWS, and Docker Experience with AWS DynamoDB Experience with React.js is a plus Experience with SQS, S3, and Kafka are a plus Understanding of distributed systems concepts and principles (consistency and availability, liveness and safety, durability, reliability, fault-tolerance, consensus algorithms) Ability to work in an agile fast-paced environment B. Tech or M. Tech degree (Computer Science or equivalent) About Guidewire Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position. Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Company Qualcomm India Private Limited Job Area Engineering Group, Engineering Group > Hardware Engineering General Summary As a “ CPU Core Validation Engineer ” you would be part of CPU Validation team in CPU org working on v alidation of CPU core pipeline arch and micro arch features. Roles And Responsibilities Develop detailed test plan considering the IP arch and uarch features. Work with CPU design and verification teams to develop CPU bring up and functional validation test plans for the IP owned. Develop validation methodology and test contents to exercise on emulators during pre-Si phase and on Silicon. Work with SOC bring up teams, software teams to plan CPU core features bringup and end to end validation. Triage and debug failures on Silicon. Develop test contents and testing strategies to assist validation of CPU on silicon. Work with CPU verification teams to reproduce silicon fails on emulators and FPGAs. Work with design team to suggest, architect new debug features to improve future CPU bringup’s. Minimum Requirements BA/BS degree in CS/EE with 5+ years’ experience. 3+ Experience in Silicon Validation and bring up. Implementation of assembly, C/C++ language embedded firmware Experience with software tool chain including assemblers, C compilers, Makefiles, and source code control tools. Preferred Requirements Good understanding of micro-processor architecture, in domains such as: Cache Coherence, Memory ordering and Consistency, Prefetching, Branch Prediction, Renaming, Speculative execution, and Address Translation/Memory Management. Knowledge of Random Instruction Sequencing (RIS) and testing a given design, at the Block/Unit-level and Subsystem/Chip-level for proving correctness. Experience in writing Test plans and Assembly code. Ability to develop and work independently on a block/unit of the design. Minimum Qualifications Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 3+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3071924 Show more Show less
Posted 1 week ago
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The triage job market in India is growing rapidly, with many opportunities available for job seekers in this field. Triage professionals play a crucial role in assessing and prioritizing the needs of patients in healthcare settings, as well as in other industries such as customer service and IT support.
If you are looking for triage jobs in India, here are 5 major cities where hiring for these roles is actively taking place: 1. Bangalore 2. Mumbai 3. Delhi 4. Hyderabad 5. Pune
The average salary range for triage professionals in India varies based on experience levels. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
In the field of triage, a typical career path may involve starting as a Triage Analyst, advancing to a Triage Specialist, and eventually becoming a Triage Manager or Team Lead. With experience and additional certifications, one can further progress to roles such as Triage Consultant or Triage Director.
In addition to expertise in triage processes, other skills that are often expected or helpful for triage professionals in India include communication skills, problem-solving abilities, attention to detail, critical thinking, and the ability to work under pressure.
Here are 25 interview questions for triage roles, categorized by difficulty level:
Can you explain the difference between urgent and non-urgent cases?
Medium
How do you ensure accuracy and efficiency in your triage assessments?
Advanced
As you explore triage job opportunities in India, remember to highlight your skills and experiences effectively in your job applications and interviews. By preparing thoroughly and showcasing your expertise confidently, you can increase your chances of landing a rewarding career in the field of triage. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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