5821 Triage Jobs - Page 36

What you’ll do Perform general application development activities, including unit testing, code deployment to various environments using Java, Spring Boot on GCP Maintains and enhances high scale applications from the backend to UI layer, focusing on operational excellence, security and scalability. Solves problems with medium complexity Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Documents code/processes so that any other developer is able to dive in with minimal effort. Actively participates in the estimation process, project planning, user story grooming, sprint reviews, retrospectives etc Cloud Certification Strongly Preferred What Experience You Need Bachelor's degree or equivalent experience 1+ years of overall IT experience 1+ years experience working with Java, Spring Boot, Microservices 1+ years experience with Cloud technology: GCP, AWS, or Azure 1+ years experience with source code management systems (e.g. SVN/Git, Github), CICD, Kubernetes, Infrastructure as Code 1+ years experience with software build management tools like Maven or Gradle What could set you apart Self-starter that identifies/responds to priority shifts with minimal supervision Awareness of latest technologies and trends. Career graph shows a willingness to learn and grow UI development (e.g. HTML, JavaScript, Angular and Bootstrap) Agile environments (e.g. Scrum, XP) Relational databases (e.g. SQL Server, MySQL) Atlassian tooling (e.g. JIRA, Confluence, and Github) Developing with modern JDK (v1.7+) Automated Testing: JUnit, Selenium, LoadRunner, SoapUI

Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What You’ll Do Perform general application development activities, including unit testing, code deployment to development environment and technical documentation. Work on one or more projects, making contributions to unfamiliar code written by team members. Diagnose and resolve performance issues. Participate in the estimation process, use case specifications, reviews of test plans and test cases, requirements, and project planning. Document code/processes so that any other developer is able to dive in with minimal effort. Develop, and operate high scale applications from the backend to UI layer, focusing on operational excellence, security and scalability. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit engineering team employing agile software development practices. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Write, debug, and troubleshoot code in mainstream open source technologies Lead effort for Sprint deliverables, and solve problems with medium complexity What Experience You Need Bachelor's degree or equivalent experience 2+ years experience working with software design and Java, Python and Javascript programming languages 2+ years experience with software build management tools like Maven or Gradle 2+ years experience with HTML, CSS and frontend/web development 2+ years experience with software testing, performance, and quality engineering techniques and strategies 2+ years experience with Cloud technology: GCP, AWS, or Azure What could set you apart Self-starter that identifies/responds to priority shifts with minimal supervision UI development (e.g. HTML, JavaScript, Angular and Bootstrap) Experience with backend technologies such as JAVA/J2EE, SpringBoot, SOA and Microservices Source code control management systems (e.g. SVN/Git, Github) and build tools like Maven & Gradle. Agile environments (e.g. Scrum, XP) Relational databases (e.g. SQL Server, MySQL) Atlassian tooling (e.g. JIRA, Confluence, and Github) Developing with modern JDK (v1.7+) Automated Testing: JUnit, Selenium, LoadRunner, SoapUI

Job Description Job ID LEADT014867 Employment Type Regular Work Style on-site Location Noida,UP,India Role Lead Technical Support Engineer (UKG/HCM/WFM Support) Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. He / She will be responsible to pick up cases from support queue and perform triage. 2. He / She will be working with WFR Australia & New Zealand customers where UKG Ready is deployed. 3. He / She will adhere to all SLAs and KPIs 4. Provide timely updates to customer on the status of cases owned. 5. Timely resolution of issues reported by the customer which are related to UKG Ready and related modules. 6. Submit detailed root cause analysis to the customer for each case closure. 7. Troubleshoot hardware issues of Kronos 4500 Terminal / Kronos InTouch Terminals. 8. Create knowledge base articles as on a required basis. 9. Attending relevant product and skills courses. 10. Establish world class customer satisfaction through meeting or exceeding customer SLA expectations. 11. Provide ANZ standby, public holidays cover and after hour service as needed to meet business requirements for the Australian and New Zealand market 12. Individuals will work the Australian work calendar and conform to the Australian national public holiday schedule 13. Work hours will be 6am - 3pm IST time Monday to Friday.. Qualification : 1. Should be a B.E / B.Tech graduate. 2. 5 to 8 years’ years of IT experience in customer support preferable in product support. 3. Minimum 4 years of Kronos experience / any HCM suite. 4. Experience on building/troubleshooting integration on Dell Boomi 5. Prior experience supporting an enterprise level application based on Java utilizing Web Services is an advantage. 6. Strong problem solving skills. 7. Ability to multi-task and adjust to changing priorities 8. Excellent spoken & written English skills. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

What You’ll Do Design, develop, test, deploy, maintain, and improve high scale cloud native applications across the full engineering stack using Java, Spring Boot, Angular etc Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Mentor high performing software engineers to achieve business goals while reporting into a senior tech lead. Manage project priorities, deadlines, and deliverables. Participate in a tight-knit, globally distributed engineering team. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Collaborate on scalability issues involving access to data and information. Actively participate in Sprint planning, Sprint Retrospectives, and other team activity. Cloud Certification Strongly Preferred What Experience You Need Bachelor's degree or equivalent experience 5+ years experience writing, debugging, and troubleshooting code in mainstream Java and Spring Boot. 5+ years experience designing and developing microservices using Java, Spring Boot, GCP SDKs/Any cloud sdk, GKE/Kubernetes 5+ years experience designing and developing cloud-native solutions 5+ years experience deploying and releasing software using Jenkins CI/CD pipelines, understand infrastructure-as-code concepts, Helm Charts, and Terraform constructs What Could Set You Apart Self-starter that identifies/responds to priority shifts with minimal supervision. Awareness of latest technologies and trends Good knowledge on software configuration management systems. UI development (e.g. HTML, JavaScript, Angular and Bootstrap) Source code control management systems (e.g. SVN/Git, Github) and build tools like Maven & Gradle. Agile environments (e.g. Scrum, XP) Relational databases (e.g. SQL Server, MySQL) Atlassian tooling (e.g. JIRA, Confluence, and Github) Developing with modern JDK (v1.7+)

What you’ll do Perform general application development activities, including unit testing, code deployment to various environments using Java, Spring Boot on GCP Maintains and enhances high scale applications from the backend to UI layer, focusing on operational excellence, security and scalability. Solves problems with medium complexity Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Documents code/processes so that any other developer is able to dive in with minimal effort. Actively participates in the estimation process, project planning, user story grooming, sprint reviews, retrospectives etc Cloud Certification Strongly Preferred What Experience You Need Bachelor's degree or equivalent experience 1+ years experience working with Java, Spring Boot, Microservices 1+ years experience with Cloud technology: GCP, AWS, or Azure 1+ years experience with source code management systems (e.g. SVN/Git, Github), CICD, Kubernetes, Infrastructure as Code 1+ years experience with software build management tools like Maven or Gradle What could set you apart UI development (e.g. HTML, JavaScript, Angular and Bootstrap) Agile environments (e.g. Scrum, XP) Relational databases (e.g. SQL Server, MySQL) Atlassian tooling (e.g. JIRA, Confluence, and Github) Developing with modern JDK

What You’ll Do Design, develop, test, deploy, maintain, and improve high scale cloud native applications across the full engineering stack using Java, Spring Boot, Angular etc Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Mentor high performing software engineers to achieve business goals while reporting into a senior tech lead. Manage project priorities, deadlines, and deliverables. Participate in a tight-knit, globally distributed engineering team. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Collaborate on scalability issues involving access to data and information. Actively participate in Sprint planning, Sprint Retrospectives, and other team activity. Cloud Certification Strongly Preferred What Experience You Need Bachelor's degree or equivalent experience 5+ years experience writing, debugging, and troubleshooting code in mainstream Java, Spring Boot. 5+ years experience designing and developing microservices using Java, Spring Boot, GCP SDKs/Any cloud sdk, GKE/Kubernetes 5+ years experience designing and developing cloud-native solutions 5+ years experience deploying and releasing software using Jenkins CI/CD pipelines, understand infrastructure-as-code concepts, Helm Charts, and Terraform constructs 1+ experience leading an engineering team What Could Set You Apart Self-starter that identifies/responds to priority shifts with minimal supervision. Awareness of latest technologies and trends Good knowledge on software configuration management systems. UI development (e.g. HTML, JavaScript, Angular and Bootstrap) Source code control management systems (e.g. SVN/Git, Github) and build tools like Maven & Gradle. Agile environments (e.g. Scrum, XP) Relational databases (e.g. SQL Server, MySQL) Atlassian tooling (e.g. JIRA, Confluence, and Github) Developing with modern JDK (v1.7+)

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Conduct Medical Review and assessment of ICSR’s into the safety database. Review and verify appropriate selection of adverse events from source documents, check the seriousness criteria, appropriate MedDRA codlings, suspect drugs, concomitant medications, lab data, medical history, labelling, causality, review narrative and provide Company Clinical Comment. Review and respond to any queries/comments from the case owner in the patient safety database. Screening of scientific literature by using the internal search mechanism or by making use of external tools and providers. Maintain strong GPVP and GCP knowledge. Following ICH and EMA guidelines strongly and implementing them appropriately. Train and mentor PV associates on event capturing and general PV conventions as required. Acquire and maintain current knowledge of product and safety profiles for products across therapeutic areas. Escalate complex case issues on client products to Team Lead/Line Manager. Medical triage and Identification (Classification of references) of safety-relevant publications in scientific literature. Provision of scientific input in the course of literature surveillance service. Maintain good knowledge of databases, regulations, guidelines and SOP’s. To actively communicate and participate in internal project meetings. Participation in internal and external audits/inspections. Review and preparation of periodic safety reports (e.g., PSURs, PBRER) and RMPs. Collaborate with Global Pharmacovigilance team with respect to Signal Detection and its processes. Perform any other drug safety related activities as assigned. . Degree in Medicine. PG degree in any discipline is an advantage but not mandatory. Minimum 3 years of relevant experience in Pharmacovigilance & Drug Safety. Strong interpersonal and organizational skills to be a good team player. High sense of responsibility, dedication, and desire to work under pressure as required. Highly service oriented. Previous exposure to corporate environment, pharma and life sciences industry is an advantage. Good communication skills. Fluent in English- spoken and written. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: PharmaLex India Private Limited Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Conduct Medical Review and assessment of ICSR’s into the safety database. Review and verify appropriate selection of adverse events from source documents, check the seriousness criteria, appropriate MedDRA codlings, suspect drugs, concomitant medications, lab data, medical history, labelling, causality, review narrative and provide Company Clinical Comment. Review and respond to any queries/comments from the case owner in the patient safety database. Screening of scientific literature by using the internal search mechanism or by making use of external tools and providers. Maintain strong GPVP and GCP knowledge. Following ICH and EMA guidelines strongly and implementing them appropriately. Train and mentor PV associates on event capturing and general PV conventions as required. Acquire and maintain current knowledge of product and safety profiles for products across therapeutic areas. Escalate complex case issues on client products to Team Lead/Line Manager. Medical triage and Identification (Classification of references) of safety-relevant publications in scientific literature. Provision of scientific input in the course of literature surveillance service. Maintain good knowledge of databases, regulations, guidelines and SOP’s. To actively communicate and participate in internal project meetings. Participation in internal and external audits/inspections. Review and preparation of periodic safety reports (e.g., PSURs, PBRER) and RMPs. Collaborate with Global Pharmacovigilance team with respect to Signal Detection and its processes. Perform any other drug safety related activities as assigned. . Degree in Medicine. PG degree in any discipline is an advantage but not mandatory. Minimum 8 years of relevant experience in Pharmacovigilance & Drug Safety. Strong interpersonal and organizational skills to be a good team player. High sense of responsibility, dedication, and desire to work under pressure as required. Highly service oriented. Previous exposure to corporate environment, pharma and life sciences industry is an advantage. Good communication skills. Fluent in English- spoken and written. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: PharmaLex India Private Limited Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Job Title: QA Tester Location: Noida Experience: 3–5 Years Employment Type: Contract (6 Months) Work Mode: Onsite Industry: IT/Software Job Summary We are looking for a proactive and detail-oriented QA Tester with 3–5 years of hands-on experience in manual testing and a good understanding of testing tools and DevOps processes. The role is contract-based (6 months) and based in Noida , with the potential to contribute to automation, performance, or security testing. Responsibilities Analyze business and technical requirements to prepare detailed test cases Perform Functional , Regression , and System Integration Testing Execute manual test cases and log issues using JIRA Collaborate with developers and QA teams throughout the SDLC Support builds and deployments using Docker Use SVN for version control and documentation Participate in test planning, reviews, and defect triage meetings Ensure high-quality software delivery with proper test coverage (Optional) Contribute to automation or performance/security testing initiatives Required Skills 3–5 years of manual QA experience Proficiency in: Functional Testing Regression Testing System Integration Testing Test Case Design & Execution Tools: JIRA (Mandatory) SVN (Basic usage) Docker (Basic deployment understanding) Excellent communication and collaboration skills Preferred / Bonus Skills Exposure to automation tools like Selenium , Postman Knowledge of performance testing tools like JMeter , LoadRunner Familiarity with security testing Basic scripting in Java or Python Previous work in Agile/Scrum environments Understanding of the surveillance and security domain Education Bachelor’s degree in Computer Science , Information Technology , Engineering , or a related field Job Type: Contract Contract length: 6 months Schedule: Day Shift Location: Noida, Uttar Pradesh Expected Start Date: Immediate To apply, send your resume to: farheen@aliqan.com Job Type: Contractual / Temporary Contract length: 6 months Pay: From ₹150,000.00 per month Work Location: In person

Job Title: QA Lead / SME Exp: 10 to 12 Years Location: Jaipur Domain – Banking testing domain is Must to apply for this role Skills: Liabilities - Loans Requirements Job Description: QA Lead / Subject Matter Expert (SME) - Core Banking Applications Location: Jaipur, India About the Role: We are seeking a highly skilled and experienced QA Lead or Subject Matter Expert (SME) to join our growing team in Jaipur. This pivotal role will focus on ensuring the quality, accuracy, and compliance of our critical core banking applications, specifically across Liabilities (CASA - Current Account, Savings Account), Lending (Loans), and regulatory aspects like TDS (Tax Deducted at Source). The ideal candidate will be a seasoned banking domain expert, capable of providing in-depth guidance to the QA team, leading complex testing initiatives, and acting as a key point of contact for all quality-related matters within these core banking modules. Your expertise will directly contribute to the stability and reliability of our financial products and services. Key Responsibilities: Test Strategy & Planning: Lead the analysis of complex business requirements and functional specifications related to Liabilities, Lending, CASA, TDS, and Loans. Develop comprehensive test strategies, detailed test plans, and robust test cases that ensure maximum test coverage for all functionalities and regulatory requirements. Define and manage test data requirements and ensure the availability of accurate test environments. Domain Expertise & Validation (SME Focus): Serve as the primary Subject Matter Expert (SME) for core banking operations, providing in-depth knowledge and guidance to the QA team and cross-functional stakeholders. Deep understanding and hands-on experience in testing: Liabilities (CASA): Account opening, KYC processes, account maintenance, transaction processing (deposits, withdrawals, transfers), interest calculation, statement generation, dormancy, and account closures for Current and Savings Accounts. Lending (Loans): Loan origination, underwriting, disbursement, various loan types (e.g., retail, personal, home, auto, business loans), repayment schedules, interest accruals, EMI calculations, prepayment, foreclosure, and collection processes. TDS (Tax Deducted at Source): Accurate calculation, deduction, reporting, and reconciliation of TDS across various banking products and transactions as per Indian tax regulations. Review and validate design documents, functional specifications, and business requirements from a QA and domain perspective, identifying potential gaps or ambiguities. Guide the team on complex banking scenarios, edge cases, and regulatory compliance requirements. Test Execution & Defect Management: Oversee and, where necessary, actively participate in the execution of complex manual and automated test cases. Lead defect triage meetings, analyze root causes of defects, and ensure effective communication and resolution with development teams. Monitor test execution progress, analyze defect trends, and provide timely status updates to project stakeholders. Mentorship & Quality Assurance: Mentor and provide technical and domain-specific guidance to junior and mid-level QA engineers, helping them understand complex banking concepts and testing nuances. Review test artifacts (test cases, test reports) created by the team to ensure accuracy, completeness, and adherence to quality standards. Contribute to the continuous improvement of QA processes, methodologies, and tools within the core banking domain. Automation & Tools: Actively contribute to and support test automation initiatives for core banking functionalities. Hands-on experience with test automation tools (e.g., Selenium, API testing tools like Postman/SoapUI) is highly desirable. Proficiency in using test management tools (e.g., Jira, Azure DevOps, HP ALM). Strong ability to write and execute complex SQL queries for backend data validation and verification. Stakeholder Collaboration: Collaborate effectively with Product Owners, Business Analysts, Development Leads, and other cross-functional teams to ensure alignment on quality goals and successful project delivery. Participate in Agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives). Required Skills and Qualifications: Bachelor//'s degree in Computer Science, Information Technology, Finance, or a related field. Minimum of 6-9 years of progressive experience in Quality Assurance, with a significant portion in a QA Lead or Subject Matter Expert (SME) role within the Banking & Financial Services domain. Mandatory and in-depth hands-on experience in testing core banking applications with specific expertise in: Liabilities: Current Accounts, Savings Accounts (CASA). Lending: Various Loan Products (Retail, Corporate, SME, Agri, etc.). TDS: Tax Deducted at Source functionalities and compliance. Comprehensive understanding of the banking product lifecycle for CASA and Loans. Strong knowledge of software testing methodologies (e.g., Agile, Scrum) and the entire STLC. Expertise in designing, writing, and executing complex test cases, including negative and edge scenarios. Proficiency in SQL for complex data validation and backend testing is essential. Experience with defect tracking and test management tools (e.g., Jira, Azure DevOps, HP ALM). Excellent analytical, problem-solving, and critical-thinking skills with a keen eye for detail. Strong communication (written and verbal) and interpersonal skills to articulate complex technical and business concepts effectively. Ability to work independently, manage tasks, and guide team members in a dynamic environment. Preferred Skills: Hands-on experience with test automation tools (e.g., Selenium WebDriver, API automation tools like Postman, Rest Assured). Basic understanding of scripting languages (e.g., Python, Java) for automation. ISTQB Foundation or Advanced Level Certification. Familiarity with performance testing concepts and tools. Knowledge of regulatory frameworks specific to Indian banking (e.g., RBI guidelines). Why Join Our Team? Join a leading financial institution that is investing heavily in its digital transformation journey. This is a critical leadership role where you will drive the quality of our core banking systems, impacting millions of customers and ensuring regulatory adherence. We offer a challenging yet rewarding work environment, opportunities for continuous learning, competitive compensation, and a chance to build a legacy in the evolving FinTech landscape. Company Overview Yethi is a boutique QA product and solutions company for BFS Domain. We are building next generation AI/BOT driven automation tools and solutions to improve the best-in-class Quality Assurance solutions that are adopted by large fortune 500 BFSI enterprises. Founded by seasoned fin-tech professionals with deep domain expertise and executive leadership with large technology companies. We are a software solutions firm invested in building the next generation of tools and solutions to improve the quality of digital technologies being adopted within the BFSI industry. Founded by seasoned senior Fintech professionals, we bring years of domain expertise and global experiences to play. Our clients currently span across India, Southeast Asia, Europe, Africa and the Middle-East. Our close partnerships with clients, unique methodology, subject matter expertise, global experience and unique set of tools help us deliver innovative, effective and executable solutions. Our entrepreneurial spirit helps us to continually discover better ways to address our clients//' needs. Specialties Software Product, Testing Automation, Core Banking, Testing, FinTech, BankTech, Quality Assurance, Automation, robotic test automation, banking, BFSI, Software Testing, Temenos, Digital Banking, Finacle, FLEXCUBE, Finastra, and Origination Software. workplace Yethi has offices in 4 cities (Bangalore, Mumbai, Chennai, Jaipur) and clients across 22 countries. More info logon to www.yethi.in

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role Rippling is looking for a Client Operations Analyst to execute client onboarding processes and ensure ongoing regulatory compliance with various federal, state, and local agencies. This is an exciting opportunity to become a core operations team member. You’ll help design scalable processes to bring new customers into our platform while working cross-functionally to minimize the operational burden through software automation. This highly cross-functional, task-oriented role impacts the performance of our sales, product, and finance teams. What will you do? Provide first-class service to our clients. Resolve registration and maintenance tasks for our clients. Work with Federal/State agencies on behalf of our clients. Identifying and reporting System and/or process gaps that will result in a decrease of a negative client experience Work cross-functionally with Payroll Engineering. Updating internal systems Documenting process and team building Responsibilities: Review and process inbound communications related to state and local tax registrations and maintenance across multiple internal and external stakeholders Audit tax portals and client accounts to ensure good standing. Case triage and processing. Use our internal software tools to analyze data and take action for your dedicated work streams Conduct filings and registrations with government agencies to support customer acquisition activities You Should Have: One to three years of experience in an operational role, such as payroll operations, regulatory operations, or support operations Strong expertise of Salesforce - building dashboards, implementing automations and process improvements streamlining inventory and improving data visualisation & reporting capabilities of the function. Strong English communication skills (written and verbal) Strong project management and organizational skills: close attention to detail with excellent work product, time management, and execution Grit and patience since you’ll have to deal with U.S. government agencies Experience with Google Suite or Microsoft Office, especially Sheets/Excel, for data analysis and task organization; familiarity with JIRA/Confluence, Slack, and HRIS systems a plus Ability to work U.S. hours (Pacific time zone - PST), 5 PM -2 AM IST Additional Information: Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com. Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

Area(s) of responsibility Experience : 6-7 Years Job Responsibilities Support Mission-critical financial applications with sensitive Personally Identifiable Information (PII data) Monitor production jobs and ensure their scheduled execution Create Standard Operating Procedure documents Triage production issues and provide solutions as per Standard Operating Procedure documents Document problem, solutions in the ticketing tools & knowledge base Communicate appropriately & effectively with business, technical teams Work well under pressure with a methodical approach to problem solving Prioritize multiple tasks and manage/assign tasks between team members Monitor application health, perform application/service restarts as per Standard Operating Procedures Monitor, edit, create scheduler jobs Deploy and manage applications, services on Microsoft Windows and cloud environments Primary Skills That Are Must Have For The Candidate Supporting Java/J2EE based applications involving Microservices Strong documentation, communication skills (written and verbal) and Analytical Skills Experience in any relational databases like MySQL, Oracle, SQL Server; Writing queries, understanding DB processes Motivated self-starter, able to work independently or as part of a team Experience with product lifecycle & deployments Experience working in Agile project Time management, Project management skills Secondary skills that are good to have for the right candidate: Any of Job schedulers - Autosys or Visual Cron or Control-M or Ansible or Cron Any of the log analyzers – Splunk or Dynatrace or Datadog Any of the application performance monitoring tools like New Relic, AppDynamics or Dynatrace Cloud, Microservices, Message Queues, NoSQL, CI/CD Work Hours Should be able to work with distributed teams in different time zones at onshore, offshore Should be working in 24x7 model with rolling shifts Open to supporting the team during weekends/holidays as per the needs

Job Title: SOC Consultant Location: Gurgaon / Bangalore Experience: 3+ Years Position Type: Full-time Immediate Joiners Preferred Job Description: We are seeking a skilled SOC (Security Operations Center) Consultant with 3+ years of experience in security operations, threat analysis, and incident response. The ideal candidate should have hands-on experience with SIEM tools and a strong understanding of cybersecurity principles and frameworks. Key Responsibilities: Monitor, analyze, and respond to security events and incidents Operate and manage SIEM platforms (e.g., Splunk, QRadar, ArcSight, etc.) Perform real-time threat analysis, detection, and triage of security incidents Support vulnerability management and threat intelligence integration Work closely with clients and internal teams to implement security best practices Document security incidents and contribute to knowledge base development Assist in the development of security playbooks and incident response plans Required Skills: 3+ years of experience in SOC operations or a similar cybersecurity role Proficiency in SIEM tools and log analysis Good understanding of TCP/IP, IDS/IPS, firewalls, and malware analysis Familiarity with threat hunting techniques and cybersecurity frameworks (NIST, MITRE ATT&CK) Strong analytical and problem-solving skills Excellent communication and documentation skills Certifications (Preferred): CEH / CompTIA Security+ / SSCP / Splunk Certified / Microsoft SC-200 or equivalent

Job Title: Emergency Physician Department: Emergency Medicine Location: Kadapa, Andhra pradesh Hospital Type: Reputed Corporate Hospital (100 Beds) Positions Available: 3 Qualifications MBBS with a postgraduate qualification in Emergency Medicine (MD/DNB/MRCEM) Valid Medical Council registration BLS, ACLS, and ATLS certification preferred Experience 2–5 years (Freshers with MEM or MD/DNB in Emergency Medicine can apply) Experience in handling emergency/trauma cases in a hospital setup is preferred Roles & Responsibilities Provide immediate medical attention to critically ill or injured patients Triage and stabilize patients as per emergency protocols Collaborate with specialty departments for referral and management Manage medico-legal cases as per hospital and legal guidelines Supervise and mentor junior doctors, interns, and paramedics Maintain accurate documentation and records in EMR/HIS systems Participate in quality improvement and clinical audit programs Skills Required Sound clinical judgment and emergency decision-making Excellent communication and team management skills Ability to handle high-pressure situations efficiently Familiarity with emergency equipment and procedures Compensation Competitive salary as per industry standards Incentives and night duty allowances applicable Shift Type: Rotational (Day/Night) Joining: Immediate or within [X weeks/months] Skills: emergency medicine,communication skills,md,high-pressure situation handling,team management,clinical judgment,emergency decision-making,dnb,mem,emergency equipment familiarity

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Selenium with Java Professionals in the following areas : Job Description Quality Engineer Years of Experience: 3+ years Technologies: Java, SQL, XML, Cypress, Selenium, Cucumber, Gherkin, Karate, Postman, Maven, CSS, HTML, Git/BitBucket, Jira/Confluence Responsibilities Estimate testing effort, prioritize projects, plan implementations, and help rollout changes Write best in class code to automate testing for your assigned feature areas Develop deep understanding of the product, engineering processes, tools and concepts in order to effectively narrow down defects. Ability to not only find a defect but also to narrow it down to the root cause. Participates in test design and test systems architecture discussions, proposes and discusses solutions to system and product changes that are related to domain area Document defects effectively and work with Development team to triage and troubleshoot defects Participate in product and technology initiatives and recommend improvements Work with other QE engineers, product managers, and development engineering leads to ensure that product specifications describe innovative solutions that meet market needs with respect to functionality, performance, scalability, and reliability, and result in achievable implementation schedules and a product that meets agreed-upon quality standards Identify process, technology challenges and deficiencies that need to be addressed and drive those changes to successful adoption Skills/Qualifications 3+ years of software development and/or quality engineering experience. Proven work experience in software development, quality assurance, and test automation. Experience in Rest APIs preferred. (Understanding contracts and developing automation against contracts/mocks) Demonstrates an exceptional customer focus, ensures that provided solutions accurately reflect the real needs and uses of the end users Experience in developing test automation or software applications using languages such as Python, C/C++, Java. Knowledge of test automation frameworks - Cucumber/Gherkin, Selenium, Karate Experience in implementing test script optimization techniques Knowledge of software development and testing methodologies, tools, and processes. Knowledge of SDLC methodologies (Agile, SCRUM). At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure Cloud Services . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Skill required: Digital Inside Sales - Inside Sales Designation: Inside Sales Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? " Maintain and update customer eligibility Process new add on offers Process and assign new customer to iTPM team based ono eligibility requirements Maintain offer lists Owns and resolve Offer Triage lists Responding to inbound offer emails The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles. Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams." What are we looking for? "The Service Desk role is the key role in supporting the iTPM team achieve their goals. The Service Desk is responsible for; Maintain and update customer eligibility Process new add on offers Process and assign new customer to iTPM team based ono eligibility requirements Maintain offer lists Owns and resolve Offer Triage lists Responding to inbound offer emails Minimum of 1 years’ experience in sales or lead generation Language(s) Required: English + Other (depending on role/location) – Minimum level C1 required Minimum of 1 year spent in previous sales role Prior inside sales experience with emphasis on both outbound and inbound calling " Roles and Responsibilities: "The Service Desk role is the key role in supporting the iTPM team achieve their goals. The Service Desk is responsible for; Maintain and update customer eligibility Process new add on offers Process and assign new customer to iTPM team based ono eligibility requirements Maintain offer lists Owns and resolve Offer Triage lists Responding to inbound offer emails "

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ETL Testing . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Hi everyone, About the Company We are hiring for a reputed foreign MNC, based in Yervada, Pune location. About the Role We are hiring for the position of Sr. Test Analyst. Looking for candidate with 5+ years of strong experience in ETL testing, DWH, SQL. If interested, share your updated resume on- padmaja.ch@peoplefy.com Responsibilities ETL testing, Data warehousing or DWH, SQL, API Testing, Automation tools. Design, develop, and document application test strategies, test plans, and test cases based on software requirements and technical specifications Execution of test cases, scenarios and report results. Troubleshoot issues and report defects. Collaborate with product management to triage defects and conduct product beta testing & showcase with stakeholders. Work closely with application development, architecture and infrastructure teams for automation. Exposure in performance testing and application analysis initiatives to define success criteria. Experience in testing business intelligence/analytics applications on Cloud environments. Qualifications BTech, BSc, any technical graduate. Required Skills ETL testing Data warehousing or DWH SQL API Testing Automation tools Thank you.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: PostgreSQL . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Entra Solutions (A BSI Financial Services company) Entra Solutions is a FinTech company specialized in technology-based financial solutions and services for the mortgage industry. We are a people-focused, growth-oriented, innovative company and we're looking for people like you to make a positive change and join our team today! Job Summary We are looking for an Application Support Analyst with strong expertise in Encompass LOS and Lending division operations, who will be the vital link between our technology platforms and mortgage business goals. The ideal candidate will support and ensure successful resolution of functional and technical issues across Encompass and other lending/servicing systems. What You Will Do Administration, configuration, and support of ICE Encompass Loan Origination System (LOS) including user profiles, custom fields, business rules, input forms, and personas. Provide day-to-day support for Lending Division users by analyzing and resolving issues related to origination and underwriting workflows. Support, optimize, and customize loan servicing and contact center applications like FiServ LoanServ, Five9, and Tempo. Triage and manage cases, service requests, and enhancement tickets using internal ticketing systems (e.g., Jira). Ensure servicing and lending applications are fully operational and implement rapid resolution strategies in case of service disruption. Provide a high level of support to internal business users while adhering to strict SLAs for response and resolution. Perform problem determination, implement workarounds, and support root cause analysis and incident resolution. Test and verify service releases, Encompass patches, feature deployments, and custom configurations. Assist with the maintenance and support of internal applications, data integrations, and infrastructure as needed. Maintain detailed documentation of issue resolutions, standard operating procedures, and platform configurations. Responsibilities may require occasional late night and weekend work to support key deployments and maintenance windows. What We're Looking For BE/BTech degree in Computer Science, Information Technology, or related field 7–9 years of IT Production/Application Support experience, with at least 2+ years focused on Encompass LOS administration Familiarity with US mortgage origination and servicing processes including Lending Compliance Strong knowledge of ticketing tools, issue management, and stakeholder communication Excellent analytical, debugging, and root cause analysis skills Hands-on experience with Microsoft Office tools and SQL for querying and data validation Ability to understand business workflows, logic flows, and software configurations Effective written and verbal communication skills and a strong commitment to customer service Previous experience supporting application users through phone, email, and in-person troubleshooting Experience coordinating with QA, development, and product teams on platform enhancements Ability to work independently and collaboratively in a cross-functional team environment What's In It For You Competitive Salary Full Benefits Package PTO Holiday Pay Career Growth Opportunities EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Google BigQuery . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Business Area: Support Seniority Level: Mid-Senior level Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises. Cloudera is looking for a Customer Operations Engineer who has a passion for making customers successful. You will join a team of highly skilled engineers who are responsible for delivering Cloudera's support services including assistance during engineering and operations of distributed systems and mission critical response for production customers. Strong communications and troubleshooting skills are critical for success in this role. At Cloudera, our goal is to make each individual feel valued for his or her contributions to the company’s mission. We are looking for smart people who want to do remarkable things. We strive to create an environment of casual intensity where people enjoy coming to work every day. Our senior management team meets regularly with the whole company to discuss strategy, successes and challenges. As a Customer Operations Engineer, you will: Ensure that critical customer issues are addressed quickly and effectively Triage, diagnose and escalate customer inquiries during their engineering and operations efforts Understand critical customer components and operations Gain an understanding of customer's technical infrastructure, hardware, and products Leverage knowledge of your customers’ environments to assist support engineers in better serving your customers Manage the day to day interactions with the customers. Manage customer cases and maintain clear and concise case documentation Facilitate account team involvements during upgrades, patches and maintenance to customer systems Perform technical reviews and share knowledge to proactively identify and prevent issues Assisting the sales team with information about the account which supports the sales motion. Serve as the customer technical support advocate within Cloudera Present to the customer weekly. All cases, progress, and next steps. Visit customers as needed to provide exceptional customer service experience(onsite visit once a quarter). We are excited about you if you have: Determine problem resolution, document, and distribute this critical knowledge to internal and external customers 2+ years in technical account management, strategic technical support or sales engineering experience Passion for customer success and deep interest in understanding customer needs Ability/interest in project management Strong critical thinking and exceptional problem solving skills Data analysis and good data-driven decision-making skills. Collaboration skills for working across geographically dispersed functions. Outstanding written and verbal communications skills Convey complex technical scenarios in layman's terms You may also have: A minimum of 3 years experience in an enterprise support with a strong understanding of corporate account support needs and knowledge of support industry Understanding of Hadoop Ecosystem Familiarity with Cloud and Container technologies Working knowledge of Distributed file systems / Search technologies Familiarity with Data Science / Machine Learning What you can expect from us: Generous PTO Policy Support work life balance with Unplugged Days Flexible WFH Policy Mental & Physical Wellness programs Phone and Internet Reimbursement program Access to Continued Career Development Comprehensive Benefits and Competitive Packages Paid Volunteer Time Employee Resource Groups EEO/VEVRAA #VG-1

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. NVIDIA is looking for a passionate member to join our DGX Cloud Engineering Team as a Sr. Site Reliability Engineer. In this role, you will play a significant part in helping to craft and guide the future of AI & GPUs in the Cloud. NVIDIA DGX Cloud is a cloud platform tailored for AI tasks, enabling organizations to transition AI projects from development to deployment in the age of intelligent AI. Are you passionate about cloud software development and strive for quality? Do you pride yourself in building cloud-scale software systems? If so, join our team at NVIDIA, where we are dedicated to delivering GPU-powered services around the world! What You'll Be Doing You will play a crucial role in ensuring the success of the Omniverse on DGX Cloud platform by helping to build our deployment infrastructure processes, creating world-class SRE measurement and creating automation tools to improve efficiency of operations, and maintaining a high standard of perfection in service operability and reliability. Design, build, and implement scalable cloud-based systems for PaaS/IaaS. Work closely with other teams on new products or features/improvements of existing products. Develop, maintain and improve cloud deployment of our software. Participate in the triage & resolution of complex infra-related issues Collaborate with developers, QA and Product teams to establish, refine and streamline our software release process, software observability to ensure service operability, reliability, availability. Maintain services once live by measuring and monitoring availability, latency, and overall system health using metrics, logs, and traces Develop, maintain and improve automation tools that can help improve efficiency of SRE operations Practice balanced incident response and blameless postmortems Be part of an on-call rotation to support production systems What We Need To See BS or MS in Computer Science or equivalent program from an accredited University/College. 8+ years of hands-on software engineering or equivalent experience. Demonstrate understanding of cloud design in the areas of virtualization and global infrastructure, distributed systems, and security. Expertise in Kubernetes (K8s) & KubeVirt and building RESTful web services. Understanding of building AI Agentic solutions preferably Nvidia open source AI solutions. Demonstrate working experiences in SRE principles like metrics emission for observability, monitoring, alerting using logs, traces and metrics Hands on experience working with Docker, Containers and Infrastructure as a Code like terraform deployment CI/CD. Exhibit knowledge in concepts of working with CSPs, for example: AWS (Fargate, EC2, IAM, ECR, EKS, Route53 etc...), Azure etc. Ways To Stand Out From The Crowd Expertise in technologies such as Stack-storm, OpenStack, Redhat OpenShift, AI DBs like Milvus. A track record of solving complex problems with elegant solutions. Prior experience with Go & Python, React. Demonstrate delivery of complex projects in previous roles. Showcase ability in developing Frontend application with concepts of SSA, RBAC We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. JR2000387

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Job Description- Senior Software Engineer We are looking for a talented and experienced Senior Software Engineer to join our dynamic team. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. As a Senior Software Engineer, you will be involved in the design, development, testing, deployment, and maintenance of software solutions. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services. Responsibilities Software Development: Write clean, maintainable, and efficient code or various software applications and systems. Design and Architecture: Participate in design reviews with peers and stakeholders Code Review: Review code developed by other developers, providing feedback adhering to industry standard best practices like coding guidelines Testing: Build testable software, define tests, participate in the testing process, automate tests using tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide. Debugging and Troubleshooting: Triage defects or customer reported issues, debug and resolve in a timely and efficient manner. Service Health and Quality: Contribute to health and quality of services and incidents, promptly identifying and escalating issues. Collaborate with the team in utilizing service health indicators and telemetry for action. Assist in conducting root cause analysis and implementing measures to prevent future recurrences. Dev Ops Model: Understanding of working in a DevOps Model. Begin to take ownership of working with product management on requirements to design, develop, test, deploy and maintain the software in production. Documentation: Properly document new features, enhancements or fixes to the product, and also contribute to training materials. Basic Qualifications Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 2+ years of professional software development experience. Proficiency in JAVA or PYTHON or any other tech stack. Experience with software development practices and design patterns. Familiarity with version control systems like Git GitHub and bug/work tracking systems like JIRA. Basic understanding of cloud technologies and DevOps principles. Strong analytical and problem-solving skills, with a proven track record of building and shipping successful software products and services. Preferred Qualifications Experience with cloud platforms like Azure, AWS, or GCP. Experience with test automation frameworks and tools. Knowledge of agile development methodologies. Commitment to continuous learning and professional development. Good communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com