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Company: Qualcomm India Private Limited Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Drivers design and development on multiprocessor and multithreaded ASIC platforms. Good understanding of microprocessor, multiprocessor architecture. ARM, DSP, etc Good understanding of real-time/embedded programming concepts & real time operating systems concepts Good understanding of Linux driver development Drivers development/support on USB, Storage, UART, I2C,SPI,Slimbus, etc Driver development/support includes configuration of ARM Bus architecture protocols AXI/AHB/APB and Advanced AMBA. Good understanding and proficiency in C and assembly programming Proficiency in Python programming Experience in using debugging tools like Lauterbach/Trace32 tools, GDB and LLDB Ability to analyze, triage and debug complex system level problems and issues. Good analytical and problem solving skills Good communication skills Education Requirements: BE/B.Tech/M.Tech/M.S (preferably in electronics and embedded systems background) Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

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0.0 years

4 - 7 Lacs

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POSITION SUMMARY Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. The Zoetis Tech & Digital (ZTD) Global Technology Risk Management Organization is a key building block of ZTD. Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. The Information Security Strategy & Risk Management team at Zoetis ensures a secure strategy through a disciplined process of making colleagues security savvy, driving down residual risk, reducing the attack surface, all while enabling the business. This team is responsible for critical services that strengthen Zoetis' security posture, including protecting sensitive data, identifying and mitigating cyber threats and seamlessly integrating secure assets during organizational changes. Key functions within the team include Security Operations, Vulnerability Management, Threat Intelligence, Security Awareness, Mergers & Acquisitions Security and Operational Technology (OT) Security. Through these services, the team empowers the organization to operate securely and efficiently in a dynamic digital environment. The SOC Analyst will work closely with onshore security teams to support day-to-day monitoring, triage and investigation of alerts across Zoetis. This role plays an essential part in ensuring the reliability and responsiveness of security operations, with a focus on accurate alert handling and continuous improvement in detection and response workflows. The SOC Analyst will assist in the investigation of suspicious activity, escalation of potential incidents and documentation of response actions. This individual will gain hands-on experience with security technologies such as EDR, SIEM and threat intelligence tools while supporting ongoing tuning efforts and participating in post-incident reviews. Working as part of a global 24/7/365 team, the analyst will collaborate closely with peers and senior analysts to strengthen the SOC’s ability to detect, analyze and respond to cyber threats across the enterprise. POSITION RESPONSIBILITIES Percent of Time Partner with onshore SOC and incident response teams to triage, escalate and assist in the investigation of endpoint-related alerts using CrowdStrike EDR and SIEM. Analyze and interpret SIEM detections and endpoint telemetry to understand alert context, assess severity and support appropriate response actions. Contribute feedback on alert fidelity by documenting false positives, missed detections and behavioral anomalies encountered during investigations. Support efforts to improve endpoint visibility by assisting with sensor health checks, basic policy verification and telemetry validation activities. Participate in investigations of suspicious activity by gathering relevant data from EDR, SIEM and threat intelligence sources to aid in root cause analysis. Collaborate with senior analysts and cross-functional teams such as Threat Intel, Vulnerability Management, OT and Incident Response to contextualize alerts and broaden investigative scope. Assist in reviewing and updating incident response playbooks and SOPs to ensure alignment with current tools and team workflows. Follow established escalation procedures, documenting investigative steps clearly and contributing to knowledge sharing within the team. Help monitor the effectiveness of detections and response actions by tracking alert trends and contributing to internal metrics and reporting. Stay informed on emerging threats, attacker behaviors and security platform updates to continue building knowledge and improving investigation skills. Willingness to work in 24x7 rotational shifts including night and weekend shifts 100% ORGANIZATIONAL RELATIONSHIPS Collaborates closely with onshore security teams, including Security Operations, Vulnerability Management, Threat Intelligence, Operational Technology (OT), IDAM, Cloud Security and Security Awareness. Works with cross-functional teams such as Infrastructure, Application Development and Cloud Engineering to ensure seamless integration and operation of security tools. Partners with Identity and Access Management teams to implement and maintain secure access controls. Engages with external vendors and service providers to evaluate and integrate third-party security solutions. Coordinates with internal stakeholders to align security initiatives with business objectives and compliance requirements. EDUCATION AND EXPERIENCE Education: University Degree in Computer Science or Information Systems is required. MS or advanced identity courses or other applicable certifications is desirable. Relevant certifications in infrastructure security and vulnerability management, such as SANS GCIH, Offensive Security Certified Professional (OSCP) are highly preferred. Experience: A minimum of 0 to 1 year of relevant experience with a strong background in security operations, CrowdStrike EDR, threat intelligence and security engineering. 1+ years of experience in the pharmaceutical or other regulated industry, especially Animal Health. Experience working with global teams across multiple time zones. Demonstrated ability to work within diverse technical teams. TECHNICAL SKILLS REQUIREMENTS Working knowledge of security technologies such as EDR (CrowdStrike), SIEM platforms and basic exposure to threat intelligence and detection concepts. Basic familiarity with scripting or automation using Python, PowerShell, or Bash to support investigation workflows and alert enrichment. Exposure to cloud platforms (AWS, Azure, GCP) and a general understanding of cloud security fundamentals relevant to monitoring and response. Foundational understanding of network security principles, including firewalls, IDS/IPS, VPNs and modern access models like zero-trust. Experience working with or exposure to identity and access management (IAM) solutions such as Azure AD, Secret Server, or SailPoint in a security operations context. Understanding of core incident response processes, basic threat detection workflows and the role of vulnerability management in SOC operations. Awareness of encryption technologies, secure communication protocols and security best practices relevant to threat detection. Strong analytical thinking and the ability to interpret alert data, logs and telemetry to identify unusual patterns or behaviors. Familiarity with security compliance standards (e.g., GDPR, HIPAA, PCI DSS) and how they relate to incident documentation and escalation. Clear and professional communication skills, with the ability to document investigations and contribute effectively within a global security team. Full time

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5.0 - 8.0 years

3 - 6 Lacs

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1.0 years

3 - 5 Lacs

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- Bachelor’s degree in Computer Science or related field or experience equivalent. - 1+ years of experience in help-desk or desk-side support environment - Must have knowledge in Microsoft Windows 10 and additionally one or more of the following: Mac OS X, Linux. - Strong verbal and written skills proven ability to communicate with technical and non-technical staff - Ability to work both independently and within a team environment - Display a commitment to quality and strong multi-tasking skills - Adherence to shift schedules and timeliness are key requirements - Willingness to work flexible shifts and scheduling, weekends, and holiday Amazon's IT Services support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer focused and motivated by team success. You will be innovative, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Provides comprehensive technical support to Amazon Corporate employees worldwide. Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team standards. Diagnose and troubleshoots end user computing problems including analyzing the problem, identification of appropriate resources, testing of proposed fixes and follow-up to ensure the problem has been resolved. Creates and submits detailed call logs documenting customer interactions that are accurate, thorough, and timely. Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. Follow all standard operating procedures (SOP) through the effective use of Knowledge management. Manage a case count between 15-25 tickets. Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users. Assists with activities to triage and escalate any system or network outage to reduce downtime. A day in the life About the hiring group Job responsibilities Amazon's IT Services support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer focused and motivated by team success. You will be innovative, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Provides comprehensive technical support to Amazon Corporate employees worldwide. Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team standards. Diagnose and troubleshoots end user computing problems including analyzing the problem, identification of appropriate resources, testing of proposed fixes and follow-up to ensure the problem has been resolved. Creates and submits detailed call logs documenting customer interactions that are accurate, thorough, and timely. Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. Follow all standard operating procedures (SOP) through the effective use of Knowledge management. Manage a case count between 15-25 tickets. Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users. Assists with activities to triage and escalate any system or network outage to reduce downtime. Preferred qualifications Bachelor’s degree in Computer science or IT related field. Microsoft MCSE, MCITP Systems Administrator (Active Directory) Advanced Linux systems administration skills Strong troubleshooting skills of very complex systems Ability to explain complex IT concepts in simple terms ITIL Foundation Certification Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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New Delhi, Delhi, India

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We are seeking a proactive and business-oriented Data Functional Consultant with strong experience in Azure Data Factory and Azure Databricks . This role bridges the gap between business stakeholders and technical teams—translating business needs into scalable data solutions, ensuring effective data management, and enabling insights-driven decision-making. The ideal candidate is not a pure developer or data engineer but someone who understands business processes, data flows, and stakeholder priorities , and can help drive value from data platforms using cloud-native Azure services. What You’ll Do: Collaborate closely with business stakeholders to gather, understand, and document functional data requirements. Translate business needs into high-level data design, data workflows, and process improvements. Work with data engineering teams to define and validate ETL/ELT logic and data pipeline workflows using Azure Data Factory and Databricks. Facilitate functional workshops and stakeholder meetings to align on data needs and business KPIs. Act as a bridge between business teams and data engineers to ensure accurate implementation and delivery of data solutions. Conduct data validation, UAT, and support users in adopting data platforms and self-service analytics. Maintain functional documentation, data dictionaries, and mapping specifications. Assist in defining data governance, data quality, and master data management practices from a business perspective. Monitor data pipeline health and help triage issues from a functional/business impact standpoint. What You’ll Bring: Proven exposure to Azure Data Factory (ADF) for orchestrating data workflows. Practical experience with Azure Databricks for data processing (functional understanding, not necessarily coding). Strong understanding of data warehousing, data modeling, and business KPIs. Experience working in agile or hybrid project environments. Excellent communication and stakeholder management skills. Ability to translate complex technical details into business-friendly language. Familiarity with tools like Power BI, Excel, or other reporting solutions is a plus. Background in Banking, Finance industries is a bonus. What We Offer: At Delphi, we are dedicated to creating an environment where you can thrive, both professionally and personally. Our competitive compensation package, performance-based incentives, and health benefits are designed to ensure you're well-supported. We believe in your continuous growth and offer company-sponsored certifications, training programs , and skill-building opportunities to help you succeed. We foster a culture of inclusivity and support, with remote work options and a fully supported work-from-home setup to ensure your comfort and productivity. Our positive and inclusive culture includes team activities, wellness and mental health programs to ensure you feel supported. Show more Show less

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Delhi

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Everflow Customer Support & Ad-Ops Lead Ho Chi Minh City, Vietnam · Full-Time · Global Client Portfolio Be the Voice Clients Trust for Perfect Tracking DFO Global Performance Commerce (GPC) runs hundreds of high-velocity funnels on Everflow. We’re hiring a customer-obsessed support leader who can guide advertisers and affiliates through every click, impression, and conversion—solving problems fast, training proactively, and turning great service into measurable revenue wins. Your Mission Own the Helpdesk – Triage, prioritize, and resolve Everflow tickets (pixels not firing, postbacks mis-mapped, payout questions) with < 2-hour initial response. Onboard Like a Pro – Walk new partners through offer setup, tracking links, macros, and compliance checklists until first conversions flow error-free. Proactive Monitoring – Watch dashboards, alert clients to anomalies (CVR drops, invalid clicks, reversed events) before they notice. Knowledge Builder – Write crystal-clear guides, Loom walkthroughs, and internal SOPs so repeating issues disappear. Client Champion – Escalate bugs, feature requests, and merchant pain points to product/dev, then keep stakeholders in the loop. Performance Ally – Suggest best practices (allowlist rules, fraud caps, payout structures) that lift partner revenue and satisfaction scores. What You Bring Empathy + Speed – You listen first, solve fast, and follow up until the client says “perfect.” Ad-Ops Fluency – Familiar with tracking links, subID parameters, cookies, and postback URLs. Clear Communication – English (IELTS 7.0+) plus the knack for explaining tech in plain words to non-tech marketers. Organized Multitasker – Juggle global queues, document everything in Zendesk/Jira, and hit SLAs. Analytics Sense – Comfortable reading reports, spotting anomalies, and translating numbers into next steps. Nice-to-Have Tech Chops Front-end basics (HTML/CSS/JavaScript) to inspect pixels or drop a quick fix. Experience with Tag Managers, React/Next.js, or API calls to pull Everflow reports. Python/Node scripting for log checks or small automations. Success Metrics (First 6 Months) 95 % CSAT from advertisers and affiliates < 4 hours mean time to resolution for tracking issues 10+ new knowledge-base articles that cut repeat tickets by 30 % Documented onboarding flow adopted across regional teams Why GPC? Client Impact – Your guidance keeps millions in ad spend properly attributed. Global Reach – Support partners in North America, EMEA, and APAC from Vietnam’s top tech hub. Career Path – Grow into Senior Customer Success Manager or Product Ops as you master Everflow. Dynamic Culture – Diverse, high-energy team tackling the newest challenges in performance marketing. Ready to Turn Questions into Wins? Email careers@dfo.global with subject “ Everflow Support Lead – Vietnam ” Attach your résumé plus a short note on the trickiest tracking issue you’ve solved—and how you saved the day.

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Gurgaon

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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Finance & Accounting Sr Associate to join our team in Gurgaon, Haryana, India Technical Skill Must have Very good knowledge of relevant usage of Master Data Very good data analysis skills Problem resolving skills and should be a team player Working knowledge of MS Office and databases SAP ERP Soft Skills Good communication skills (verbal and written). Good interpersonal skills and ability to self-manage. Display good planning and organizing abilities. Demonstrate good attention to detail and deadline driven. Able to cope with stressful situations. Able to deal with different individuals at various levels in the organization. Takes own initiative and has a solutions-orientated approach. Maintains a high standard of accuracy and quality. Ability to work independently and be a knowledge expert Comfortable working with targets Patience and ability to manage stress Job Responsibilities End-to-end ownership of master data management Product Master - creation and Maintenance Client Master - creation and Maintenance Vendor Master - creation and Maintenance Service Master - creation and Maintenance Data Governance - Review each incoming request for duplication and completeness of data Data Quality - Review each record for correctness and completeness Analyze and triage missing master data issues and work with respective teams to fix the issues About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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Gurgaon

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Project description We are urgently seeking a highly skilled Technology Support Analyst with hands-on experience in the Broadridge Regulatory Reporting platform. This is a product-specific role requiring deep expertise in supporting the platform, beyond general domain knowledge. The selected candidate will work closely with business, operations, and technology teams to ensure timely and effective resolution of production issues in a critical financial reporting environment. Responsibilities Provide L2/L3 production support for Broadridge's Regulatory Reporting platform, ensuring high availability and stability of the system. Investigate, triage, and resolve application issues and data discrepancies across front-to-back systems. Work directly with Broadridge product teams as needed to escalate and resolve platform-specific issues. Act as the subject matter expert (SME) for the platform within the support team. Monitor daily reporting workflows, scheduled tasks, and regulatory submissions. Support monthly/quarterly release cycles, including validation and post-deployment checks. Collaborate with end-users, business analysts, and infrastructure teams for root cause analysis and continuous improvement. Maintain detailed runbooks, SOPs, and knowledge articles specific to the Broadridge platform. Skills Must have 5+ years of technology/application support experience in financial services. Mandatory: Hands-on experience with Broadridge Regulatory Reporting platform (e.g., RegPro, RRD, or equivalent Broadridge solutions). Strong analytical and troubleshooting skills with exposure to SQL, Unix/Linux, and log analysis. Knowledge of trade lifecycle, regulatory reporting frameworks (e.g., EMIR, MiFID II, SFTR), and data reconciliation workflows. Experience in working under ITIL-based processes (incident, problem, change management). Excellent stakeholder communication and incident management skills. Nice to have Familiarity with DevOps tools, job schedulers (e.g., Control-M), and monitoring platforms (e.g., AppDynamics, Splunk). Prior experience working in a global support model with shift-based or on-call rotations. Other Languages English: B2 Upper Intermediate Seniority Senior Gurugram, India Req. VR-114973 Technical Support (SL3) BCM Industry 09/06/2025 Req. VR-114973

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5.0 - 8.0 years

3 - 9 Lacs

Chennai

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3.0 years

3 - 10 Lacs

Chennai

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- 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements We are looking for an experienced program manager who constantly looks for opportunities to improve processes, standardize and has a passion for resolving defects through sustainable long-term solutions. A great opportunity exists for anyone looking to build a career in program management to join the Kindle ComiXology team as an Operations Program Manager. The Operations Program Manager will be primarily responsible to run key programs to support end to end ComiXology publishing through collaborating with ops, technology and business teams. Key job responsibilities • Support key programs like quality and Not-Onsite selection improvement to ensure timely publishing of comic books. • Engage stakeholders; demonstrate business acumen and skills in driving change by developing business proposals and driving implementation of recommendations through effective written and oral communication. • Work with various partner teams to improve tools, processes and reporting dashboards Work with operations team to drive implementation of new programs. • Analyze historical data to build quality improvement initiatives and drive quality • Work as a single point of contact for any exception and escalation management from operations. A day in the life You will support Comixology Operations and various programs, focusing on timely publishing, content quality improvement, defect elimination, and creating mechanisms for improved efficiency. A key part of your role will be to reduce non-onsite selection by collaborating with business teams. Additionally, you will serve as the single point of contact driving Gen AI-based improvements for the team. You will own root cause analysis and issue triage for escalations. You will be expected to deliver technology based, highly scalable and flexible solutions. You will work with internal and external stakeholders to identify areas of improvement and specify solutions. About the team Kindle ComiXology aims to provide high-demand content to our customers with best-in-class quality. With content from hundreds of publishers and thousands of independent creators worldwide, ComiXology offers an unrivaled library of comic books, graphic novels, manga, and bandes dessinées. One of the key features offered by ComiXology is the exclusive Guided View technology, which provides an immersive and cinematic reading experience, along with a monthly subscription service. 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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5.0 years

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Chennai, Tamil Nadu, India

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Greetings from TCS! TCS is hiring for Guidewire Testing Desired Experience Range: 5to 8 Years Job Location: Chennai Must-Have Must have Minimum 5+ years of experience working on Guidewire platform as Test Analyst/Senior Test Analyst Perform Claims Management testing from Guidewire which involves Claim creation, Claims management, payments, document management and integration testing with Guidewire Billing Centre for payments management Perform End to End testing across Portal, PC, CC, and BC Engage with Project manager and Business Analyst to get the scope information for current and future releases Attends the elaboration session along with Business analyst, Development team and Product owner to understand the requirement of a story and to provide testing efforts Test Plan document preparation with release plan, Features covered and regression testing plan Updating Confluence as a test lead for testing approach, evidences, and all testing related documents for a release Responsible for identifying, escalating, and resolving project issues to achieve smooth process flow Showcase demo at the end of each sprint to the Product owners to get the sign off for the release Driving defect triage calls on daily basis to fix the high priority defects and to take necessary steps Preparation of Test Completion Report, Defect Analysis Report and share with Stakeholders Daily Status Reports to all stakeholders and keeping them apprise on any blocking issues Good-to-Have Good to have knowledge of Jira application Thanks Anshika Show more Show less

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100.0 years

5 - 7 Lacs

Vadodara

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Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength. In this role you will be responsible for Monitoring and Triage of Alerts and Incidents for Global Infosec Operations ensuring safe cyber space at Accelleron. Reporting to the SOC Manager, you are mainly responsible for monitoring and collecting raw data as well as reviewing alarms and alerts. Your responsibilities: Proactively Monitor the traffic logs and events for Accelleron Tenant in IT landscape Works on the tickets, closes the alerts. Perform basic investigations and mitigation. Manage and Basic Configuration of Monitoring tools. Your background: Graduate in ECE/Computer/IT or other relevant Streams (0-3 year's experience) or BCA/MCA with 1-2 years relevant experience Basic Experience in SOC, Incident Response will be added advantage. Certification: CCNA, CompTIA Security, Cloud Security, Ethical Hacking preferable. Proficient in English with good communication skills Your Benefits: Attractive compensation & benefits Employee Assistance Program Global parental leave program Flexible working models We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com . Accelleron Data Privacy Statement: accelleron.com/privacy-notice/candidate

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4.0 - 6.0 years

6 - 7 Lacs

Noida

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Noida, Uttar Pradesh, India;Gurgaon, Haryana, India;Hyderabad, Telangana, India;Pune, Maharashtra, India;Indore, Madhya Pradesh, India;Bangalore, Karnataka, India Qualification : Description Strong hands-on experience in Python Having good experience on Spark/Spark Structure Streaming. Experience of working on MSK (Kafka) Kinesis. Ability to design, build and unit test applications on Spark framework on Python. Exposure to AWS cloud services such as Glue/EMR, RDS, SNS, SQS, Lambda, Redshift etc. Good experience of writing SQL queries Strong technical development experience in effectively writing code, code reviews, and best practices Ability to solve complex data-driven scenarios and triage towards defects and production issues Ability to learn-unlearn-relearn concepts with an open and analytical mindset Skills Required : Pyspark, SQL Role : Work closely with business and product management teams to develop and implement analytics solutions. Collaborate with engineers & architects to implement and deploy scalable solutions. Actively drive a culture of knowledge-building and sharing within the team Able to quickly adapt and learn Able to jump into an ambiguous situation and take the lead on resolution Good To Have: Experience of working on MSK (Kafka), Amazon Elastic Kubernetes Service and Docker Exposure on GitHub Actions, Argo CD, Argo Workflows Experience of working on Databricks Experience : 4 to 6 years Job Reference Number : 12555

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0 years

5 - 6 Lacs

Noida

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Editorial Administrator Location: Noida, UP, IN, 201306 Salary: Nil Division: Academic Department: 493-Shipping/Warehouse-Returns Job Title Title: Journal’s Editorial Administrator Department: Journal’s Editorial Location: Sector - 62, Noida About the Role The Journal’s Editorial Administrator provides essential support to the global Journal’s Editorial teams. This includes both routine and ad hoc tasks to ensure the smooth operation of publishing groups. The role involves collaboration across the journals division and includes stand-in support for the central editorial inbox and various process management responsibilities. Key Accountabilities Administrative Support for Journals Portfolio Maintain journal home pages (e.g., Editorial Board updates, new features). Manage gratis subscriptions and book processing. Complete indexing applications and support annual journal impact factor releases. Request archive quotes for bids and acquisitions. Track and process editorial payments, ensuring the Editorial Payments Schedule is accurate. Support to Publishing Assistant Team and Journals Publishing Support Manager Provide cover for the Editorial Central Inbox. Maintain the journals contracts repository and ensure data management best practices. Assist with internal briefings and external client meetings. Prepare draft publishing and data reports. Log and follow up on GTSD (IT support) tickets. Systems and Data Management Efficiently use systems such as JUPITER, S4 HANA, Tableau, Paperstack, and Oxford People. Handle system-related queries and maintain accurate records. Coordinate system access for new starters and troubleshoot access issues. Post-Publication Corrections Triage the corrections queue in 8x8 daily. Provide suppliers with confirmed correction notice text as advised by Journal Corrections and/or Ethics. SciPris Support Provide administrative support for SciPris escalations, reporting, and special projects. Indexing Ensure accurate indexing of journal content in external databases. Complete indexing applications for new titles. Collaborate with data teams to resolve coverage gaps. Coordinate annual activities related to Impact Factor release. Project Support Participate in Journal’s Editorial team projects as required. Skills, Knowledge, and Experience Strong organizational skills and ability to work independently. Quick learner with adaptability to new systems and processes. Team-oriented with a collaborative mindset. Self-disciplined with effective time management and prioritization. High attention to detail and numeracy. Excellent spoken and written English. Proficiency in Microsoft Office products. Please apply on Careers.oup.com We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all. Job Category: Publishing & Content

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0 years

6 - 9 Lacs

Noida

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Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Performing triage and review for initial validity assessment of cases including spontaneous, health authority, Clinical Trial and literature cases. Data entry into PV database Initial ICSR assessment, if applicable Evaluation of the need for expedited reporting to Health Authorities / partners of a client concerned, including reporting timelines Preparation of standard reporting forms (e.g., CIOMS I / MedWatch Forms and XML files) Preparation and sending of follow‐up requests Submission of ICSRs to Health Authorities and partners of a client Case completion / documentation Conduct quality checks of Individual Case Safety Reports (ICSRs) and ensure quality assurance in accordance with project requirements, maintaining compliance with industry standards and best practices to enhance the integrity and reliability of safety data. The ICSR search/retrieval process from the EVWEB database and company/non-company assessment for cases. Allocation and cases workload management Providing training of the system to the respective team members. Actively mentor and support new joiners by providing guidance on company processes, facilitating their integration into the team, and fostering a collaborative learning environment to enhance their professional development. Responsibilities will be assigned by the supervisor in accordance with process requirements. . The ICSR search/retrieval process from the EVWEB database and company/non-company assessment for cases. Allocation and cases workload management Providing training of the system to the respective team members. Actively mentor and support new joiners by providing guidance on company processes, facilitating their integration into the team, and fostering a collaborative learning environment to enhance their professional development. Responsibilities will be assigned by the supervisor in accordance with process requirements. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: PharmaLex India Private Limited Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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5.0 years

5 - 6 Lacs

Indore

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Indore, Madhya Pradesh, India;Noida, Uttar Pradesh, India;Bangalore, Karnataka, India Qualification : Must-Have Skills: Need a detail-oriented 5-7 years QA Engineer with hands-on experience in Selenium automation, ETL/data pipeline testing and manual testing Should have 3+ years of experience with Selenium WebDriver and TestNG/JUnit or similar frameworks. Strong programming/scripting skills in Java for automation. Solid experience with ETL/data warehouse testing, writing and executing complex SQL queries. Strong understanding of data validation, data transformation, and data quality rules. Experience with manual testing in Agile environments. Familiarity with CI/CD tools like Jenkins, Git, Maven. Exposure to bug tracking and test management tools like JIRA, Zephyr, or TestRail. Good-to-Have Skills: Knowledge of API testing using tools like Postman or REST-assured. Experience with Big Data testing or cloud platforms (AWS/GCP/Azure) is a plus. Exposure to BDD frameworks like Cucumber. Basic understanding of data modeling and data lake environments. Skills Required : ETL, Selenium, Manual Testing Role : Design, develop, and maintain Selenium automation scripts. Perform ETL testing: validate data transformation logic, perform data reconciliation, and ensure data integrity across source and target systems (SQL, flat files, etc.). Conduct manual functional, regression, and integration testing for frontend and end components. Create and execute test cases, test plans, and test strategies based on business requirements and technical specifications. Participate in daily stand-ups, sprint planning, and defect triage meetings. Identify, document, and track defects using tools like JIRA or similar. Collaborate with developers, product owners, and business analysts to understand requirements and ensure test coverage. Support UAT testing and coordinate with cross-functional teams for test sign-off. Experience : 5 to 7 years Job Reference Number : 13008

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3.0 years

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Andhra Pradesh

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We are looking for a PySpark solutions developer and data engineer who can design and build solutions for one of our Fortune 500 Client programs, which aims towards building a data standardized and curation needs on Hadoop cluster. This is high visibility, fast-paced key initiative will integrate data across internal and external sources, provide analytical insights, and integrate with the customers critical systems. Key Responsibilities Ability to design, build and unit test applications on Spark framework on Python. Build PySpark based applications for both batch and streaming requirements, which will require in-depth knowledge on majority of Hadoop and NoSQL databases as well. Develop and execute data pipeline testing processes and validate business rules and policies. Build integrated solutions leveraging Unix shell scripting, RDBMS, Hive, HDFS File System, HDFS File Types, HDFS compression codec. Create and maintain integration and regression testing framework on Jenkins integrated with Bit Bucket and/or GIT repositories. Participate in the agile development process, and document and communicate issues and bugs relative to data standards in scrum meetings. Work collaboratively with onsite and offshore team. Develop & review technical documentation for artifacts delivered. Ability to solve complex data-driven scenarios and triage towards defects and production issues. Ability to learn-unlearn-relearn concepts with an open and analytical mindset. Participate in code release and production deployment. Preferred Qualifications BE/B.Tech/ B.Sc. in Computer Science/ Statistics from an accredited college or university. Minimum 3 years of extensive experience in design, build and deployment of PySpark-based applications. Expertise in handling complex large-scale Big Data environments preferably (20Tb+). Minimum 3 years of experience in the following: HIVE, YARN, HDFS. Hands-on experience writing complex SQL queries, exporting, and importing large amounts of data using utilities. Ability to build abstracted, modularized reusable code components. Prior experience on ETL tools preferably Informatica PowerCenter is advantageous. Able to quickly adapt and learn. Able to jump into an ambiguous situation and take the lead on resolution. Able to communicate and coordinate across various teams. Are comfortable tackling new challenges and new ways of working Are ready to move from traditional methods and adapt into agile ones Comfortable challenging your peers and leadership team. Can prove yourself quickly and decisively. Excellent communication skills and Good Customer Centricity. Strong Target & High Solution Orientation. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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16.0 years

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Bengaluru, Karnataka, India

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Job Title: AVP – AI Agents & Autonomous Intelligence (Leadership Role) Experience: 12–16 years Location: [Insert Location] | Type: Full-time Role Overview We’re seeking an AVP to lead our Agentic AI charter — someone who can envision, architect, and operationalize intelligent agent systems that solve complex business problems. You’ll spearhead the evolution from traditional ML pipelines to AI systems with reasoning, memory, adaptability, and autonomy. Key Responsibilities Own the roadmap for building enterprise-grade AI agents — from task-specific agents to collaborative multi-agent ecosystems. Architect agent frameworks that support dynamic decision-making, tool integration, multi-turn workflows, and feedback loops. Lead solution design for use cases like intelligent contract parsing, policy analysis, conversational agents, knowledge assistants, and document triage agents. Partner with stakeholders to identify agentic opportunities, develop PoCs, and scale into production. Guide the development of reusable agent templates, stateful memory systems, and orchestration strategies. Champion best practices around agent evaluation, reliability, observability, and human-in-the-loop controls. Build and nurture a specialized team of AI engineers and researchers with deep interest in autonomous systems. Stay at the forefront of research in agentic LLMs, decision-making architectures, and cooperative AI. Qualifications 12–16 years of AI/ML experience with 4–5 years in GenAI, cognitive architectures, or NLP. Strong grasp of multi-agent design, prompt chaining, tool use, reasoning frameworks, and reflection-based learning. Hands-on familiarity with open-source agent toolkits like AutoGen, LangGraph, CrewAI, Semantic Kernel. Experience deploying agentic systems on cloud-native infrastructure (Cloud Run, GKE, Vertex AI, Lambda). Demonstrated success in leading teams across experimentation, architecture, and delivery of AI systems. Thought leadership or contributions to the GenAI community (conferences, blogs, GitHub, etc.) is a plus. Deep curiosity in the future of AI as intelligent collaborators, not just predictive tools. Show more Show less

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5.0 years

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Bengaluru East, Karnataka, India

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Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things. Role: Software Engineer Location: Bangalore-Manyata Tech Park (Hybrid) Business & Team: Enterprise Services (ES) is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service. CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps. Impact & contribution: The Software Engineer will be contributing towards building best in class centralised reporting platform. You will be involved from requirements, design, development, testing CICD, and implementation. Roles & Responsibilities: Design and Develop an Enterprise application with high volume of data (More than 10s of billions) Being a full cycle engineer, manage the end to delivery cycle including requirement gathering, documentation, design, build, test, and release. Drive quality engineering related activities and is familiar automation frameworks Build and run a new greenfield application in Java (Spring boot) with different types of databases including relational, document, key vale and graph. Take part in design and document the same through UML diagrams Effectively manage relationships and communications with project stakeholders, including business and delivery teams Take part in design and build of the cloud infrastructure in AWS through infrastructure as a code. Contribute to DevSecOps changes and help the engineering chapter towards higher DevSecOps maturity Act as a role model by consistently displaying leadership behaviour that encourages productive working relationships and a strong performance culture Review and contribute to all reference architecture and Platform initiatives in CBA Monitor emerging technologies, industry developments, directions, and best practices. Undertake any other tasks assigned by your manager that you have the capability to perform safely in line with relevant internal Bank policies and external regulatory requirements. Enforce and drive best practices in engineering space Contribute to triage of production and test environment issues. Essential Skills: 5 years + of development experience in any object-oriented programing language, preferably Java (Spring boot). Strong understanding of data structures and efficient management of memory. Preferable to have experience in working with application that handles huge volumes of data (More than 10s of billions) Have worked as a full cycle engineers who can gather requirement, design, develop, test, release and do production support. Have experience in codifying infrastructure. Good understanding of relational databases, SQL queries and tuning of the same. Involved in data model design of an enterprise application will be an advantage. Good to have exposure to different types of databases like key value pair, document and graph. Experience with automation frameworks for unit & functional validation. Worked in an agile environment. Experience in development and collaboration tools like GIT, Jira, Confluence. Good experience in working in a large team. Good understanding of enterprise solutions and architecture Education Qualifications Bachelor’s degree or Master’s degree in Engineering in Computer Science/Information Technology If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 26/06/2025 Show more Show less

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0 years

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Hyderabad, Telangana, India

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Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. In this role, you will: Design, build and maintain automation frameworks Design, develop and maintain automation scripts using Selenium Java Automate API testing based on project needs Integrate the automation suite in the CI Pipeline Execute the automation scripts on containerized environments if required Should handle client and team with respect to deliverables of the automation project Should guide the team to resolve technical challenges faced in the project Proactively learn workflows and new technologies Supporting development of test scripts to test the built application Undertaking SIT execution and Defect retests. Manage defects and provide feedback to the development team Ensure all system failures are recorded in the Defect and clearly understood. Follow best practice testing procedures and processes that ensure the most effective tools and techniques are employed Understand the UAT work stream client/stakeholders’ requirements and expectations to ensure customer satisfaction. Assist with Test planning and regular progress reporting. Produce the test schedule and ensure the work is carried out in accordance with the test schedule and the quality requirements. Provide clear, concise and accurate written and verbal reports to the UAT Test Lead and other stakeholders. Attending defect triage meetings with HSBC key parties. Provide support to the Analysts and the Team Leads in due diligence reviews outside of UAT preparation and execution period. Requirements To be successful in this role, you should meet the following requirements: Essential Skills Strong understanding and hands on experience on Selenide, Selenium WebDriver (v3.x), Selenium Grid Strong understanding and hands on experience on Core Java, Maven Hands on experience on Cucumber, BDD methodology, Gherkin syntax Hands on experience on REST ASSURED/JUnit framework for API testing Hands on experience in any Java IDE (e.g. Eclipse) Hands on experience on GIT, JIRA, Jenkins Should have experience with integrating automation frameworks in the Jenkins CI pipeline. Good Understanding of REST API types (GET, PUT, POST, DELETE) an it’s working Good understanding of HTTP, JSON protocol and syntax Good understanding of Message Schema, RAML, Message Request-Response mechanism Working experience in Agile methodology with ‘in-sprint’ automation Strong experience in handling Chrome, IE, Edge browser for testing Strong written and verbal communication skills Good to have Experience on IBM Openpages or other GRC Products E.g. Archer, Metricstream Exposure to Automation using Selenium. Sound knowledge of MRG domain Understanding of any API testing tools like – POSTMAN, Rest Client, Anypoint etc. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India Show more Show less

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3.0 years

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Hyderabad, Telangana, India

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Company: Qualcomm India Private Limited Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Responsibilities Demonstrate consistent, high quality, on-time, independent execution on moderately complex technical tasks. Strong technical expertise and ownership for the modules owned with limited direction and oversight. Lead development efforts for Security software in C for embedded platforms on ARM / RISCV processors. Responsible for planning, time management, and quality of own deliverables and of the team. Follow defined methodologies, processes, and procedures for various software development activities. Triage, Debug, and resolve issues and bugs in the software through good problem-solving skills. Collaborate within and cross functional teams as required to ensure quality work products are delivered. Work on multiple assignments and demonstrate an ability and flexibility to cater to changing priorities. Effectively resolve ambiguities in requirements and priorities; And independently resolve blocking issues. Keep oneself up to date with industry trends and technology developments around the related areas of work. Minimum Qualifications Bachelor's / Master's degree in Engineering, Information Systems, Computer Science, Electronics or related field. Minimum 6-8 years of experience in Embedded software development and programming in C / C++ / Assembly. Strong understanding of Embedded hardware, Computer Architecture and Operating System concepts. Good understanding of OS concepts such as tasks, signals, timers, priorities, deadlocks, stacks, etc. Understanding of RTOS fundamentals like multi-threading, interrupt management, cache/memory management etc. Understanding of YOCTO/OWRT/Android build framework. Exposure of Linux device driver development, debugging, system stability, etc. Experience in leading and driving software development activities independently and working with multiple teams. Good expertise and experience on product security for embedded devices, which may include a subset of the following skillsets: Symmetric & Asymmetric Cryptography, Device integrity & Authentication, Secure communications, Trusted execution environment, Protected virtualization Platform isolation techniques, Embedded/real time OS security, Vulnerability detection methods, Exploit mitigation techniques, Hardware access control, Secure provisioning and debug, Key management and applied cryptography Desirable Qualifications Good understanding of and experience on embedded processor architectures like ARMv8/9 or RISC-V processors. Experience with code versioning tools (git / perforce) build tools (Makefiles / SConscript / Python), and debuggers like JTAG. Understanding of a broad range of topics Linux Kernel, Android Frameworks, Secure software development etc. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3072587 Show more Show less

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4.0 - 5.0 years

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Hyderabad, Telangana, India

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When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As Associate Director - AI Science, you will own, drive, and partner on enabling the IT Operations team with AI enabled solutions, and lead a team of Senior Managers delivering these AI Enabled Solutions. You will support the Tier 2 engineering application suite for our Consumer and Business customers. When these applications perform well, they are an important part of the overall customer experience. You will work closely with stakeholders to streamline operations and monitor the health and performance of the application suite. The solutions you implement will help meet our customers’ needs and make it easy for them to do business with us. What You Will Be Doing Developing and implementing AIOps enabled processes for maximising operational efficiency, profitability, and key application throughput measures. Establishing AI driven operations processes by enabling solutions of smart workflows, ML based Issue triage, and self healing solutions. Driving the engineering team to AIML Models for NLP, Anomaly detection, issue similarity detection, building training analysers, and auto fix solutions with Knowledge Graph driven Business rules, etc. Developing and enhancing AIML solutions to automate the day-to-day support activities and helping the operations team improve their productivity with intelligent solutions that will auto triage the problems and recommend solutions. Establishing AI enabled operations and driving the engineering to build intelligent monitoring and self healing solutions Developing and implementing best practices and procedures to enhance business growth. Suggesting and implementing new proposals and technology to enhance business productivity, including automation, process enhancements, business enhancements, and policy changes. Collaborating with functional units of an organization to develop and integrate new or existing services. Establishing ML Ops and deployment processes for deploying the AIML models. Building and maintaining positive trust relationships with key stakeholders across IT and Frontline teams. You will need to have:- Bachelor's degree with Four or more years of experience in IT Operations, and at least 4-5 years hands on experience in AI Ops. Must have at least 6-8 years of experience in leading IT Operations teams, AIOPs, and ML Ops, and delivering AIOPs solutions to support front line employees. Six or more years of relevant work experience in L1 and L2 support models with enablement of IT/Automation Solutions. Experience in leading AIML teams in establishing the AI Ops process from the foundations Experience in guiding a team to build various Business Insights and Analytics Solutions from various data points and sources. Experience in driving solution development teams using technologies like RAG, Airflow, OpenSearch, and Knowledge Graphs. Experience in building/guiding teams to handle AI Ops. Experience in building LLM/SLM and Agentic AI/MCP based solutions implementation Hands on experience with core Python AIML libraries and building AIML models for NLP and predictive AI Experience in handling the CICD pipelines for AIML Models. Two or more years of experience in DevSecOps with cloud exposure. Experience with AWS & ELK technology stack or GCP Cloud Stack. Familiarity with Data Engineering concepts. Even better if you have one or more of the following: Advanced degree in Computer Science, Mathematics or similar field Ability to provide technical thought leadership on model architecture, delivery, monitoring, measurement, and model lifecycle best practices A telecom domain operational tools working knowledge. Papers, Patents & Presentations demonstrating competency in AIOPs areas Understanding of Ethical Use of AI If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Show more Show less

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4.0 - 5.0 years

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Chennai, Tamil Nadu, India

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When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As Associate Director - AI Science, you will own, drive, and partner on enabling the IT Operations team with AI enabled solutions, and lead a team of Senior Managers delivering these AI Enabled Solutions. You will support the Tier 2 engineering application suite for our Consumer and Business customers. When these applications perform well, they are an important part of the overall customer experience. You will work closely with stakeholders to streamline operations and monitor the health and performance of the application suite. The solutions you implement will help meet our customers’ needs and make it easy for them to do business with us. What You Will Be Doing Developing and implementing AIOps enabled processes for maximising operational efficiency, profitability, and key application throughput measures. Establishing AI driven operations processes by enabling solutions of smart workflows, ML based Issue triage, and self healing solutions. Driving the engineering team to AIML Models for NLP, Anomaly detection, issue similarity detection, building training analysers, and auto fix solutions with Knowledge Graph driven Business rules, etc. Developing and enhancing AIML solutions to automate the day-to-day support activities and helping the operations team improve their productivity with intelligent solutions that will auto triage the problems and recommend solutions. Establishing AI enabled operations and driving the engineering to build intelligent monitoring and self healing solutions Developing and implementing best practices and procedures to enhance business growth. Suggesting and implementing new proposals and technology to enhance business productivity, including automation, process enhancements, business enhancements, and policy changes. Collaborating with functional units of an organization to develop and integrate new or existing services. Establishing ML Ops and deployment processes for deploying the AIML models. Building and maintaining positive trust relationships with key stakeholders across IT and Frontline teams. You will need to have:- Bachelor's degree with Four or more years of experience in IT Operations, and at least 4-5 years hands on experience in AI Ops. Must have at least 6-8 years of experience in leading IT Operations teams, AIOPs, and ML Ops, and delivering AIOPs solutions to support front line employees. Six or more years of relevant work experience in L1 and L2 support models with enablement of IT/Automation Solutions. Experience in leading AIML teams in establishing the AI Ops process from the foundations Experience in guiding a team to build various Business Insights and Analytics Solutions from various data points and sources. Experience in driving solution development teams using technologies like RAG, Airflow, OpenSearch, and Knowledge Graphs. Experience in building/guiding teams to handle AI Ops. Experience in building LLM/SLM and Agentic AI/MCP based solutions implementation Hands on experience with core Python AIML libraries and building AIML models for NLP and predictive AI Experience in handling the CICD pipelines for AIML Models. Two or more years of experience in DevSecOps with cloud exposure. Experience with AWS & ELK technology stack or GCP Cloud Stack. Familiarity with Data Engineering concepts. Even better if you have one or more of the following: Advanced degree in Computer Science, Mathematics or similar field Ability to provide technical thought leadership on model architecture, delivery, monitoring, measurement, and model lifecycle best practices A telecom domain operational tools working knowledge. Papers, Patents & Presentations demonstrating competency in AIOPs areas Understanding of Ethical Use of AI If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Show more Show less

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6.0 years

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Pune, Maharashtra, India

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HackerOne is a global leader in offensive security solutions. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. The platform offers bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security. We are trusted by industry leaders like Amazon, Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense. HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Senior Product Manager, Pune: On-site Position Summary HackerOne seeks an experienced and mission-driven Senior Product Manager based out of Pune, India, to lead and enhance our Triage capabilities within the HackerOne platform. You will leverage your deep understanding of operational workflows, specifically those related to the end-to-end vulnerability report lifecycle from intake to remediation. Drawing from experience in roles such as security analyst or similar, you will apply this knowledge to drive the adoption of AI and automation to improve accuracy, scalability, and efficiency of Triage operations. This role reports directly to Product Leadership and offers an impactful opportunity to transform cybersecurity operations at scale. What You Will Do Define and execute the strategic vision and roadmap for enhancing HackerOne’s Triage capability within our platform, with a focus on streamlining and scaling operational workflows associated with the vulnerability report lifecycle, from intake to remediation. Leverage deep experience with operational workflows (e.g., those of SOC analysts or similar roles) to identify high-impact opportunities for automation and the integration of AI-driven tools across each stage of the Triage lifecycle. Collaborate closely with engineering, design, customer success, sales, and the hacker community to develop and deliver scalable solutions that improve accuracy, timeliness, and overall throughput of Triage operations. Lead continuous discovery efforts across internal triage analysts, operations teams, customers, and hackers to identify friction points and evolve processes for better efficiency and automation. Act as a subject matter expert on triage operations and vulnerability lifecycle management, representing HackerOne in stakeholder briefings, webinars, customer sessions, and industry events. Stay abreast of emerging trends in cybersecurity operations, AI applications in security workflows, and competitor offerings to inform product decisions and innovation. Manage the full product lifecycle, ensuring strategic alignment, detailed documentation, effective stakeholder communication, and metrics-driven outcomes. Minimum Qualifications 6-8+ years of experience in Product Management, cybersecurity operations, or similar roles focused on operational workflows and efficiency. Solid understanding of operational workflows in cybersecurity or security operations centers (SOC) with experience driving operational efficiencies. Demonstrable experience implementing and scaling products or capabilities leveraging AI and automation. Excellent cross-functional leadership and communication skills. Proven track record of delivering impactful solutions in cybersecurity or operational environments. Must be based in Pune, India, and available to work on-site. Preferred Qualifications Bachelor’s degree or higher in Computer Science, Engineering, or a related technical discipline. Direct experience working with Security analysts, incident response teams, or cybersecurity operations. Expertise in Agile methodologies and product management tools (Jira, Productboard, Confluence, Amplitude). Experience conducting user research, experimentation, and iterative discovery methodologies. MBA or advanced degree preferred. Compensation Bands: 36LPA - 45 LPA Job Benefits: Health (medical, vision, dental), life, and disability insurance* Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Flexible Work Stipend Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position. Show more Show less

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6.0 years

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Goregaon, Maharashtra, India

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✅ Senior QA Engineer (SQE) 📍 Experience Range: 4–6 years 🧑‍💼 Reports To: Lead QA Engineer / QA Manager / CTO 🔍 Role Overview: As a Senior QA Engineer, you are expected to take end-to-end ownership of the QA lifecycle for your assigned modules or projects. This includes test planning, execution, automation, defect management, and continuous process improvement. You'll play a key role in ensuring product stability, identifying risk areas early, and mentoring junior QA engineers in best practices. 🔑 Key Responsibilities: 📋 Test Planning & Execution Translate product requirements and user stories into detailed and executable test cases (manual + automated). Own the full testing lifecycle for your modules — from test design to test execution across functional, integration, and regression testing. Identify edge cases, maintain traceability with acceptance criteria, and ensure 95%+ test case execution rate. 🤖 Automation Development & CI/CD Integration Build, maintain, and optimize automation test scripts using Selenium, Cypress, and Postman. Integrate automation suites into CI/CD pipelines to ensure continuous regression coverage. Drive automation reliability to >90% by proactively identifying and resolving flaky tests or environment issues. 🐞 Defect Tracking & Root Cause Analysis Log high-quality, reproducible bugs with detailed steps, screenshots, and logs using tools like JIRA. Lead defect triage meetings to ensure critical issues are prioritized correctly and resolved swiftly. Work closely with developers to debug complex issues and minimize defect leakage. 📈 Quality Visibility & Documentation Maintain clear and concise QA reports including test coverage, bug trends, and release readiness. Own QA sign-off for features/releases and contribute to documentation like QA SOPs, reusable test cases, and guidelines. Keep the QA Wiki updated for cross-functional visibility and knowledge sharing. 👥 Mentoring & Process Improvement Support onboarding and skill development of Junior QAs (QE, AQE) by reviewing test cases, sharing tools, and resolving blockers. Recommend tools, plugins, or frameworks to improve speed, accuracy, and maintainability of testing. Participate in retrospectives and suggest actionable process enhancements. 🎯 Ideal Candidate Traits: Strong experience in automated and manual testing, with a deep understanding of STLC and agile workflows. Experience integrating QA with CI/CD in fast-paced product environments. Detail-oriented mindset with a knack for catching edge-case bugs early. Collaborative communicator — works seamlessly with developers, PMs, and QAs. Self-driven and able to mentor junior engineers without supervision. Show more Show less

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Exploring Triage Jobs in India

The triage job market in India is growing rapidly, with many opportunities available for job seekers in this field. Triage professionals play a crucial role in assessing and prioritizing the needs of patients in healthcare settings, as well as in other industries such as customer service and IT support.

Top Hiring Locations in India

If you are looking for triage jobs in India, here are 5 major cities where hiring for these roles is actively taking place: 1. Bangalore 2. Mumbai 3. Delhi 4. Hyderabad 5. Pune

Average Salary Range

The average salary range for triage professionals in India varies based on experience levels. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the field of triage, a typical career path may involve starting as a Triage Analyst, advancing to a Triage Specialist, and eventually becoming a Triage Manager or Team Lead. With experience and additional certifications, one can further progress to roles such as Triage Consultant or Triage Director.

Related Skills

In addition to expertise in triage processes, other skills that are often expected or helpful for triage professionals in India include communication skills, problem-solving abilities, attention to detail, critical thinking, and the ability to work under pressure.

Interview Questions

Here are 25 interview questions for triage roles, categorized by difficulty level:

  • Basic
  • What is triage and why is it important?
  • How do you prioritize tasks in a high-pressure environment?
  • Can you explain the difference between urgent and non-urgent cases?

  • Medium

  • How do you handle conflicting priorities in triage?
  • What tools or software have you used for triage purposes?
  • How do you ensure accuracy and efficiency in your triage assessments?

  • Advanced

  • Describe a challenging triage situation you faced and how you resolved it.
  • How do you stay updated on industry best practices in triage?
  • Can you provide an example of a process improvement you implemented in a triage setting?

Closing Remark

As you explore triage job opportunities in India, remember to highlight your skills and experiences effectively in your job applications and interviews. By preparing thoroughly and showcasing your expertise confidently, you can increase your chances of landing a rewarding career in the field of triage. Good luck!

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