5821 Triage Jobs - Page 32

Line of Service Advisory Industry/Sector Not Applicable Specialism Risk Management Level Senior Associate Job Description & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: We are seeking a professional to join our Cybersecurity and Privacy services team, where you will have the opportunity to help clients implement effective cybersecurity programs that protect against threats. Job Position Title: Associate /Senior Associate Level_SOC_Skill_Managed Services_ Competency_Advisory LOS Ahmedabad Location Responsibilities: L1 - Minimum 2 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/ Vulnerability Management/ SOC platform management/ Automation/Asset Integration/ Threat Intel Management /Threat Hunting. L2 - Minimum 4 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/Vulnerability Management/ SOC platform management/ Automation/ Asset Integration/ Threat Intel Management/Threat Hunting. · Round the clock threat monitoring & detection · Analysis of any suspicious, malicious, and abnormal behavior. · Alert triage, Initial assessment, incident validation, its severity & urgency · Prioritization of security alerts and creating Incidents as per SOPs. · Reporting & escalation to stakeholders · Post-incident Analysis · Consistent incident triage & recommendations using playbooks. · Develop & maintain incident management and incident response policies and procedures. · Preservation of security alerts and security incidents artefacts for forensic purpose. · Adherence to Service Level Agreements (SLA) and KPIs. · Reduction in Mean Time to Detection and Response (MTTD & MTTR). Mandatory skill sets: - Certified SOC Analyst (EC-Council), Computer Hacking Forensic Investigator (EC-Council), Certified Ethical Hacker (EC-Council), CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), GIAC Certified Incident Handler (GCIH) or equivalent. Product Certifications - Product Certifications on SOC Security Tools such as SIEM/Vulnerability Management/ DAM/UBA/ SOAR/NBA etc. Preferred skill sets: SOC - Splunk Years of experience required: 2-7 Years Education qualification: B.Tech/MCA/MBA with IT background/ Bachelor’s degree in Information Technology, Cybersecurity, Computer Science Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SoCs Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Intellectual Curiosity, Learning Agility, Managed Services, Optimism, Privacy Compliance, Regulatory Response, Security Architecture {+ 8 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

About Hevo: Postman, Zepto, ThoughtSpot, Whatfix, Shopify, DoorDash, and thousands of other data-driven companies share one thing. They all use Hevo Data's fully managed Automated Pipelines to consolidate their data from multiple sources like Databases, Marketing Applications, Cloud Storage, SDKs, Streaming Services, etc. We are a San Francisco/Bangalore-based company with 2000+ customers spread across 40+ countries in domains such as e-commerce, financial technology, and healthcare. Strongly backed by marquee investors like Sequoia Capital, Chiratae, and Qualgro, we have raised $43 Million to date and are looking forward to our next phase of hyper-growth! Why Do we exist? Every company today wants to leverage cutting-edge technology - Artificial Intelligence, Machine Learning, and Predictive Analytics - to make smarter business decisions. Data is the foundational block on which these advanced techniques can be applied. However, every company's business users struggle to access accurate and reliable data. Data resides fragmented across the 100s of business software that businesses use. Most of the data operators spend time manually consolidating it, and they spend too little time deriving insights. If this ‘collection’ can be automated, it can lead to making business decisions faster, unlocking exponential growth, and delivering a superior experience to customers. At Hevo, our mission is to enable every company to be data-driven. We started on this journey 4 years back, and as the first step in this direction, we built our first product – “Data Pipeline” or simply “Pipeline”. Hevo Pipeline is a no-code platform that helps companies connect all their data sources within the company to get a unified view of their business. The platform offers integrations with 150+ data sources, such as Databases, SaaS applications, Advertising, and Channels. Today, we enable nearly 2000 companies across more than 40+ countries to be more data-driven. We aim to make the technology so simple that anyone can solve their data problems without being limited due to their lack of technical skills. Product Demo and our customers love us - Hevo is rated at the top of the G2 crowd in the Data Pipeline space: Hevo Data Reviews 2025: Details, Pricing, & Features | G2 About the Role: Platform Product Owner – Data Pipelines We’re looking for a product-driven, data-savvy Platform Product Owner to lead the evolution of Hevo’s Data Pipelines Platform. This role blends strategic product thinking with operational excellence and offers full ownership—from defining product outcomes to driving delivery health and platform reliability. You’ll work closely with Engineering, Architecture, and cross-functional teams to shape the platform roadmap, define user value, and ensure successful outcomes through measurable impact. If you're passionate about building scalable, high-impact data products—and excel at balancing strategy with execution—this role is for you. Key Responsibilities: Product Ownership & Strategy Define and evolve the product vision and roadmap in collaboration with Product Leadership Translate vision into a value-driven, structured product backlog focused on scalability, reliability, and user outcomes Craft clear user stories with well-defined acceptance criteria and success metrics Partner with Engineering and Architecture to design and iterate on platform capabilities aligned with long-term strategy Analyze competitive products to identify experience gaps, technical differentiators, and new opportunities Ensure platform capabilities deliver consistent value to internal teams and end users Product Operations & Delivery Insights Define and track key product health metrics (e.g., uptime, throughput, SLA adherence, adoption) Foster a metrics-first culture in product delivery—ensuring every backlog item ties to measurable outcomes Triage bugs and feature requests, assess impact, and feed insights into prioritization and planning Define post-release success metrics and establish feedback loops to evaluate feature adoption and performance Build dashboards and reporting frameworks to increase visibility into product readiness, velocity, and operations Improve practices around backlog hygiene, estimation accuracy, and story lifecycle management Ensure excellence in release planning and launch execution to meet quality and scalability benchmarks Collaboration & Communication Champion the product vision and user needs across all stages of development Collaborate with Support, Customer Success, and Product Marketing to ensure customer insights inform product direction Develop enablement materials (e.g., internal walkthroughs, release notes) to support go-to-market and support teams Drive alignment and accountability throughout the product lifecycle—from planning to post-release evaluation Qualifications: Required Bachelor’s degree in Computer Science or a related engineering field 5+ years of experience as a Product Manager/Product Owner, with time spent on platform/infrastructure products at B2B startups Hands-on experience with ETL tools or modern data platforms (e.g., Talend, Informatica, AWS Glue, Snowflake, BigQuery, Redshift, Databricks) Strong understanding of the product lifecycle with an operations-focused mindset Proven ability to collaborate with engineering teams to build scalable, reliable features Familiarity with data integration, APIs, connectors, and streaming/real-time data pipelines Analytical mindset with experience tracking KPIs and making data-informed decisions Excellent communication and cross-functional collaboration skills Proficiency with agile product development tools (e.g., Jira, Aha!, Linear) Preferred Experience in a data-intensive environment Engineer-turned-Product Manager with a hands-on technical background MBA from a Tier-1 institute

Experience : 2.00 + years Salary : INR 74074 / month (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - BrowserStack) What do you need for this opportunity? Must have skills required: Python, Bash, Api Security, OWASP Top 10, Penetration Testing BrowserStack is Looking for: As a Security Analyst, you will be responsible for identifying and mitigating security risks by conducting penetration tests and automating security processes. You will work closely with engineering teams to ensure vulnerabilities are effectively remediated and security is integrated into development workflows. Requirements: Understanding of vulnerability assessment, secure code review, pentesting methodologies, OWASP Top 10, and API security. Experience with tools like Burp Suite, Nmap, Metasploit, TCPDump, etc. Proficiency in at least one scripting language (e.g., Python, Bash) for automating security tasks. Basic knowledge of Linux commands, file system navigation, and networking concepts. Strong interpersonal and communication skills (written and verbal). Ability to take initiative and deliver committed results. Exposure to cloud security principles in AWS, GCP, or Azure (good to have). Responsibilities: Conduct penetration tests on web applications, APIs, and infrastructure. Automate security testing and vulnerability detection. Work with developers to remediate vulnerabilities and implement security best practices. Vulnerability management - triage and manage vulnerabilities identified through scanning and manual efforts How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Experience : 2.00 + years Salary : INR 74074 / month (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - BrowserStack) What do you need for this opportunity? Must have skills required: Python, Bash, Api Security, OWASP Top 10, Penetration Testing BrowserStack is Looking for: As a Security Analyst, you will be responsible for identifying and mitigating security risks by conducting penetration tests and automating security processes. You will work closely with engineering teams to ensure vulnerabilities are effectively remediated and security is integrated into development workflows. Requirements: Understanding of vulnerability assessment, secure code review, pentesting methodologies, OWASP Top 10, and API security. Experience with tools like Burp Suite, Nmap, Metasploit, TCPDump, etc. Proficiency in at least one scripting language (e.g., Python, Bash) for automating security tasks. Basic knowledge of Linux commands, file system navigation, and networking concepts. Strong interpersonal and communication skills (written and verbal). Ability to take initiative and deliver committed results. Exposure to cloud security principles in AWS, GCP, or Azure (good to have). Responsibilities: Conduct penetration tests on web applications, APIs, and infrastructure. Automate security testing and vulnerability detection. Work with developers to remediate vulnerabilities and implement security best practices. Vulnerability management - triage and manage vulnerabilities identified through scanning and manual efforts How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Company Description The Averna experience Averna delivers industry-leading test solutions and services for communications and electronics device makers worldwide, accelerating product development, quality and innovation: Be global@work : Serve international customers and collaborate with colleagues in Canada, Europe, the U.S., Mexico and Asia. Drive innovation@work : Participate in the development of market-leading high-tech products in the Automotive & Transportation, Electric Vehicles, Consumer Electronics, Industrials and Life Sciences. Develop your talent@work : Contribute to thrilling projects that will stretch your skills and talent to the maximum. Enjoy success@work : Be part of a fast-growing company with award-winning products and team. Share your passion@work : Meet passionate people, enjoy our modern environment and dynamic atmosphere. Job Description About the Role: We are seeking a highly skilled and experienced Python Engineer to join our growing team. In this role, you will be instrumental in designing, developing, and deploying complex Python-based systems. You will play a key part in technical leadership, ensuring high-quality solutions, and fostering a collaborative and productive engineering culture. This position requires not only deep technical expertise but also exceptional communication and interpersonal skills to navigate complex technical discussions and drive projects forward. Key Responsibilities: Product and System Development: Design, develop, and implement robust, scalable, and high-performance Python applications and services for critical business needs, writing high-quality products and system development code. Technical Leadership & Design: Lead or actively participate in design reviews with peers and stakeholders, evaluating available technologies and making informed decisions on technical approaches and architecture. Drive Technical Excellence & Code Quality: Champion best practices in software development by reviewing code developed by other engineers, providing constructive feedback to ensure adherence to style guidelines, accuracy, testability, and efficiency. Documentation and Knowledge Sharing: Contribute to existing technical documentation and educational content, adapting it based on product/program updates and user feedback to ensure comprehensive and up-to-date resources. Issue Triage and Resolution: Triage product or system issues, and effectively debug, track, and resolve them by analyzing the root causes. Cross-functional Collaboration: Work closely with product managers, QA, DevOps, and other engineering teams to define requirements, deliver solutions, and ensure seamless integration. Qualifications Bachelor's or master's degree in computer science, Engineering, or a related field. 3+ years of professional experience in Python software development. Demonstrable expertise in building scalable, high-performance Python applications. Strong understanding of software design principles, architectural patterns, and data structures. Proficiency with testing frameworks (e.g., pytest, unit test) and commitment to test-driven development. Experience with version control systems, particularly Git. Familiarity with cloud platforms (e.g., AWS, GCP, Azure) and DevOps practices (e.g., Docker, Kubernetes) is a plus. Exceptional communication skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical audiences. Proven ability to provide and receive constructive feedback effectively, fostering a culture of continuous improvement. Strong interpersonal skills, emotional intelligence, and a collaborative mindset. Ability to work autonomously, take initiative, and drive projects to successful completion. Additional Information What's in it for YOU A multinational high-tech work environment #LI-Onsite Mentorship and guidance from industry leaders. Real-world experience with impactful projects. Competitive salary package including benefits Opportunities for career growth Averna is committed to employment equity and to encouraging diversity and inclusion. We are pleased to consider all qualified applicants for employment, regardless of race, color, religion, sexual orientation, gender, national origin, age, disability, veteran status, or any other legally protected status.

Job Title: Branch Name: Brain And Spine Medicity Qualification: B. Sc/GNM/ANM Location: Kannur Employment Type: Full time Department: Neuro Rehabilitation Patient Care: Provide direct nursing care including medication administration, wound dressing, IV therapy, etc. Monitor patient vitals, symptoms, and progress. Assessment & Observation: Conduct regular health assessments and report abnormal findings to doctors. Track and document changes in patient condition. Medication Management: Administer prescribed medications accurately and on time. Educate patients on medication use and side effects. Clinical Procedures: Assist in and perform nursing procedures (catheterization, suctioning, injections, etc.). Prepare patients for surgeries or investigations. Patient Documentation: Maintain accurate nursing records, reports, and care plans. Ensure timely reporting of patient status and incidents. Infection Control & Hygiene: Follow hospital protocols for infection prevention and control. Maintain cleanliness and hygiene in patient areas. Emergency Response: Respond promptly in medical emergencies like CPR, code blue situations, etc. Handle triage and basic life support as required. Patient & Family Education: Educate patients and caregivers on care, recovery, diet, and medication. Offer emotional support and health guidance. Coordination: Collaborate with doctors, therapists, and support staff to ensure holistic care. Participate in patient rounds and handovers.

Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What you’ll do Perform general application development activities, including unit testing, code deployment to development environment and technical documentation. Work on one or more projects, making contributions to unfamiliar code written by team members. Diagnose and resolve performance issues. Participate in the estimation process, use case specifications, reviews of test plans and test cases, requirements, and project planning. Document code/processes so that any other developer is able to dive in with minimal effort. Develop, and operate high scale applications from the backend to UI layer, focusing on operational excellence, security and scalability. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit engineering team employing agile software development practices. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Write, debug, and troubleshoot code in mainstream open source technologies Lead effort for Sprint deliverables, and solve problems with medium complexity What experience you need Bachelor's degree or equivalent experience 2+ years experience working with software design and Java, Python and Javascript programming languages 2+ years experience with software build management tools like Maven or Gradle 2+ years experience with HTML, CSS and frontend/web development 2+ years experience with software testing, performance, and quality engineering techniques and strategies 2+ years experience with Cloud technology: GCP, AWS, or Azure What could set you apart Self-starter that identifies/responds to priority shifts with minimal supervision UI development (e.g. HTML, JavaScript, Angular and Bootstrap) Experience with backend technologies such as JAVA/J2EE, SpringBoot, SOA and Microservices Source code control management systems (e.g. SVN/Git, Github) and build tools like Maven & Gradle. Agile environments (e.g. Scrum, XP) Relational databases (e.g. SQL Server, MySQL) Atlassian tooling (e.g. JIRA, Confluence, and Github) Developing with modern JDK (v1.7+) Automated Testing: JUnit, Selenium, LoadRunner, SoapUI

Experience : 2.00 + years Salary : INR 74074 / month (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - BrowserStack) What do you need for this opportunity? Must have skills required: Python, Bash, Api Security, OWASP Top 10, Penetration Testing BrowserStack is Looking for: As a Security Analyst, you will be responsible for identifying and mitigating security risks by conducting penetration tests and automating security processes. You will work closely with engineering teams to ensure vulnerabilities are effectively remediated and security is integrated into development workflows. Requirements: Understanding of vulnerability assessment, secure code review, pentesting methodologies, OWASP Top 10, and API security. Experience with tools like Burp Suite, Nmap, Metasploit, TCPDump, etc. Proficiency in at least one scripting language (e.g., Python, Bash) for automating security tasks. Basic knowledge of Linux commands, file system navigation, and networking concepts. Strong interpersonal and communication skills (written and verbal). Ability to take initiative and deliver committed results. Exposure to cloud security principles in AWS, GCP, or Azure (good to have). Responsibilities: Conduct penetration tests on web applications, APIs, and infrastructure. Automate security testing and vulnerability detection. Work with developers to remediate vulnerabilities and implement security best practices. Vulnerability management - triage and manage vulnerabilities identified through scanning and manual efforts How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

3 - 5 Years 2 Openings Trivandrum Role description We are seeking a skilled and customer-focused Service Desk Analyst to provide IT support services. The role involves acting as the first point of contact for end users through various channels such as phone, email, and ITSM tools. The analyst will perform initial triage and resolution of incidents and service requests, escalate unresolved issues appropriately, and ensure a seamless support experience aligned with ITIL processes. Key Responsibilities: Provide Level 1 to 1.5 technical support to end users through phone, email, and ITSM ticketing systems. Troubleshoot and resolve basic hardware, software, network connectivity, and peripheral device issues. Assist users with password resets, account unlocks, and access management, including multifactor authentication (MFA) support. Log, classify, prioritize, update, and close service requests and incidents accurately in line with SLAs. Escalate unresolved or complex issues to appropriate Level 2/3 or resolver teams following defined escalation procedures. Guide and encourage users to utilize self-service portals, FAQs, and knowledge base articles for faster resolution. Support end users in using conferencing tools (e.g., Teams, Zoom) and mobile device setups. Provide priority support for VIP users, ensuring high levels of customer satisfaction. Use approved remote access tools to provide hands-on assistance when required. Monitor and follow up on open tickets to ensure timely resolution and user communication. Contribute to the creation, review, and maintenance of knowledge articles, SOPs, and user guides. Assist in communicating planned outages, maintenance activities, and IT service advisories to users. Adhere to ITIL-aligned processes for incident, problem, and release management activities. Maintain compliance with company security and data protection policies during all support activities. Collaborate effectively with peers and resolver groups to ensure a seamless support experience. Qualifications: Bachelor’s degree in computer science, Information Technology, or related field (preferred). Experience in a Service Desk or IT Support role. ITIL Foundation certification (preferred). Strong knowledge of Windows OS, MS Office Suite, Active Directory, and remote support tools. Key Skills: Excellent verbal and written communication in English. Strong customer service and problem-solving skills. Ability to work in a fast-paced environment and manage multiple tasks. Familiarity with ITSM platforms (e.g., ServiceNow, BMC Remedy, ZenDesk). Team player with a proactive approach to issue resolution. Skills Service Desk, ServiceNow,Troubleshooting About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

About Us: Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page. Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com. Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here . Overview: We’re looking for a savvy developer to join our passionate engineering team as a Software Engineer and help us scale and grow our cloud-based systems and technologies with a keen eye towards software quality and operational excellence. As a tech “unicorn”, this is an amazing opportunity for the right person to play a major role in helping design and build essential core infrastructure of this pre-IPO software company, as we broaden our lead in the sales enablement space! You will work closely with our product leads, engineering leads, and the other members of the team to continue the extraction of business-critical components/logic out of a monolith into a extensible and thoughtfully orchestrated microservice-based design and data model that sets Seismic up for the next ten years. Who you are:: BS or MS in Computer Science, a related technical field, or equivalent practical experience. 3-5 years Strong experience with Node.js and TypeScript for back-end service development is required. Familiarity with .NET Core and C# is a plus. Strong understanding of security principles, including OAuth, JWT, role-based access control (RBAC), and web application security (OWASP Top 10). Experience in modern CI/CD pipelines and tooling (Jenkins, CircleCI, GitHub Actions, terraform) a big plus. Experience with HTML/CSS/JS and modern SPA frameworks (React Vue.js, etc.) a plus. Experience with the SCRUM and the AGILE development process. Familiarity and comfortability developing in cloud-based environments (Azure, AWS, Google Cloud, etc.) Proficiency in RESTful API design, including authentication and authorization best practices. Strong knowledge of SQL databases (e.g., PostgreSQL, MySQL). Seen as a major contributor in the team problem-solving-process – you aren't afraid to share your opinions in a low-ego manner or roll up your sleeves and write critical path code, take on the refactoring of a significant piece of code. Deep experience across multiple software projects, driving the end-to-end software development lifecycle of an architecturally complex system or product. Ability to think tactically as well as strategically, respecting what came before you and always thinking longer-term. Highly focused on operational excellence and software quality, with experience in CI/CD and best operational practices. Your technical skills are sought after as you develop in a pragmatic and efficient manner. You enjoy solving challenging problems, all while having a blast with equally passionate and talented team members. What you'll be doing:: Migrate important business functionality to a more robust design and ensure seamless integration to the rest of the Seismic platform. Be a major player on a new engineering team, while driving technical and architectural decisions and collaborating across multiple remote teams. Collaborate with technical product owners, architects, and other software engineers to rapidly build, test, and deploy code in the creation of a redesigned set of foundational core models and well-orchestrated services – allowing new features to be brought to the Seismic platform faster, without compromising robustness, quality or maintainability Explore new technologies and industry trends and bring your findings to life in our products. Participate in and contribute towards code reviews, monitoring and alerting, automated testing, bug/issue triage, and documentation. Contribute to troubleshooting and continuous quality improvements. Job Posting Footer: If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here. Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement , backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft. Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Linkedin Posting Section: #LI-ST1

The members of our Project & Operations Management team are professionals from diverse backgrounds who have built their careers by fostering leading practices in professional services both through client-facing delivery, as well as business transformation and innovation – constantly working to enhance the future of services-related processes and technology in an age where business interests are increasingly taking on more complex and global dimensions. An operations consultant helps an organization's management maintain and improve standard operating processes. They may deliver decision-making information, help increase business efficiency, reduce costs, and improve responsiveness to customers. About the role: In this opportunity, Business Operations Specialist, as you will: Responsible for supporting critical operational areas for professional services including, but not limited to, order processing, credits, time entry and billing, access requirements, quality assurance, reporting and governance. Produce, review and maintain operational documentation and communications. Participation as assigned team member to triage, route, respond or manage POM information channels at specific points in time including e-mail, MS Teams, roundtable, verbal, or other flows as needed. Assist with revenue management items specifically around month end research and resolution Some degree of creativity and willingness to provide feedback and make suggestions is expected. Active and timely entries to Operations conversations, tools, and resources. Strong oral and written communication skills Participating in special projects and other duties as deemed necessary. About You: You’re a fit for the role of Business Operations Specialist if your background includes: Support key operational areas: order processing, credits, time entry, billing, access, QA, reporting, governance. Create, review, and maintain operational documentation and communications. Manage POM channels (email, Teams, roundtables, verbal, etc.) as assigned. Assist with month-end revenue management tasks and issue resolution. Contribute ideas and feedback for process improvements. Maintain active and timely participation in operations, tools, and discussions. Strong verbal and written communication skills required. Participate in special projects and other assigned duties. Good Experience in SAP Tool. #LI-HG1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

JOB DESCRIPTION Are you ready to transform the way customers access and manage their financial data? Join our Digital Import Aggregation team at J.P. Morgan, where your expertise will drive innovative solutions that empower customers to make informed financial decisions As a Product Manager within the Digital Import Aggregation team, you will collaborate across product technology and experience platforms, partnering with Product Owners, Design, Technology, and business stakeholders. You will play a key role in expanding our product offerings to a broad customer base, emphasizing product design and delivery. Your strong data analytics skills and familiarity with API-based events and data models will be crucial in driving success. Job Responsibilities : Collaborate with product owners, design, and stakeholders to define feature requirements. Manage projects, navigate complex organizations, and create networks to achieve objectives. Define metrics and KPIs for use cases and features to inform the roadmap. Create flow diagrams capturing user experience and technology interactions. Componentize initiatives into executable Epics for refinement with technology partners. Identify and sequence dependencies across feature teams. Lead refinement sessions to define and write Stories with development teams. Work closely with Project Management and Scrum Masters on prioritization and scheduling. Sponsor and define customer research to validate engagement hypotheses. Escalate and prioritize production defects, participating in triage and remediation. Participate as a product leader in Agile scrum events. Required Qualifications, Capabilities, and Skills : 5+ years of experience in financial services, digital platforms, or software development Experience with APIs and diverse database technologies; Strong understanding of Agile methodology. Proven track record leading large, complex initiatives from Discovery to Delivery. Experience with vendors and third-party partnerships. Proficiency in JIRA; Visio, PowerPoint, and Excel. Commitment and self-motivation suitable for a start-up team. Preferred Qualifications, Capabilities, and Skills : Experience in financial services product management. Strong analytical and problem-solving skills. Ability to work effectively in a collaborative team environment. Excellent communication and interpersonal skills. Innovative mindset with a focus on customer-centric solutions. past UI team experience a plus. Familiarity with digital product business cases for financial service products. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Company: Qualcomm India Private Limited Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Camera end-to-end use case design and feature implementation. Strong understanding camera processing pipeline from a systems level. Expertise in C, C++/Java. Strong CS fundamentals -data structures, algorithms, Trees etc. Strong knowledge on Android Frameworks, HAL and ISPs, Linux and Camera Features Excellent triage and system level debugging skills working in test embedded systems. Detail oriented, thorough and analytical approach required with excellent communication skills Willingness to learn new technologies. Ability to closely work with Internal Test teams and external teams. Ownership of tasks and ability to work in large teams. Exp Level : 2-6 years Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Job description Position: Product Solution Intern Duration: 6 Months Stipend: ₹15,000 per month Location: Hyderabad [Onsite] About BentoLabs : At Bento Labs Pvt. Ltd., we build intuitive, AI-driven SaaS platforms that empower businesses to deliver smarter, faster, and more personalized experiences. Our flagship product, PropFlo, is a full-stack real estate CRM that redefines how developers and brokers manage their sales pipeline, automate marketing, and handle post-sales workflows—all in one intelligent platform. Join us if you're excited to solve real problems, learn on the go, and grow with a passionate team that values ownership, initiative, and collaboration. About the Role : We’re looking for a Product Solutions Intern eager to learn, solve real business challenges, and support product deployment. This 6-month internship offers hands-on experience across product implementation and client engagement—with the potential for a full-time role based on performance. Internship Structure Month 1: You’ll be part of an intensive training program led by the co-founder, gaining strong domain understanding, product knowledge, and practical insights. Months 2–6: Step into action with real-time client projects, work with internal teams, and actively contribute to delivering customer-centric solutions. What You’ll Do Support product implementation and onboarding for new clients. Serve as a customer advocate, helping align product capabilities to client needs. Collaborate with internal teams to identify, triage, and resolve issues. Document client requirements, product FAQs, and internal playbooks. Contribute ideas to improve product usability and customer experience. Skills & Qualifications Preferred Education: MBA / PGDM (Sales & Marketing) BBA, B.Com, or any related degree with strong communication and analytical skills Key Skills: Excellent communication skills, both written and verbal Confident, articulate, and professional in client-facing scenarios Highly proactive with a sense of ownership and responsibility Good logical reasoning and aptitude ability to connect dots and solve problems Strong interest in SaaS, CRM tools, or startup ecosystems is a plus What You'll Gain Mentorship with BentoLab’s Co-Founder Exposure to real-time product operations and customer success High-impact learning in a fast-paced startup environment Internship certificate and Letter of Recommendation Opportunity for full-time conversion based on performance Job Type: Internship Contract length: 6 months Pay: ₹15,000.00 per month Work Location: In person Expected Start Date: 28/07/2025

Ready to build the future with AI? At Genpact, we don’t just keep up with technology— we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation -driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of a Senior Associate , Remote WindTech Engineer The ideal candidate will have an excellent balance of people, organizational, and technical skills , the role requires understanding of engineering drawings, service parts, spare parts, vibration analysis including prior knowledge of resolving electrical, mechanical, and hydraulic malfunctions . Previous experience in Inspecting, diagnosing, adjust , or repair of offshore wind turbines will be added advantage . The applicant should be willing to remotely work on heavy industrial machines across the globe which are generating millions of records and run 24X7. Responsibilities Case Management Monitor the 1 st tier product support queue in ServiceNow and claim any unassigned cases that is in the queue Understand the need (s) of the case creator from a technical and admiration standpoint where the requestor need assistance / information Write the technical documentation to provide resolution / information to the requestor and resolve the case in ServiceNow Triage the case to concerned technical team if case requires additional inputs from other support team Manage the overall case Touch Time, Turn Around Time and closure of the case that is assigned . Type of cases to be managed Updating data related to field contacts of wind farms in e-SCADA platform Correcting life census of wind turbines by connecting remote desktop of particular windfarm Creating and distributing special instructions developed by product engineering team to the field team and customers Creating and distributing daily and weekly wind farm health report by analyzing the data available on ServiceNow End of warranty replacement / repair claims management by identifying the issues raised by customer and assigning the case to the correct technical group for resolution Technical Support Monitor the 2 nd tier product support queue in ServiceNow and claim any unassigned cases that is in the queue Understand the need (s) of the case creator from a technical standpoint where the requestor need technical product related assistance / information Write the technical documentation to provide resolution / information to the requestor and resolve the case in ServiceNow Triage the case to concerned technical team if case requires additional inputs from other support team Manage the overall case Touch Time, Turn Around Time and closure of the case that is assigned . Type of cases to be managed Perform oil analysis by reviewing the oil sample reports with the plm document Gearbox torque arm pin displacement analysis by reviewing the data sheets received from the wind farms End Of Warranty analysis of Correcting life census of wind turbines by connecting remote desktop of particular windfarm Reviewing the elastomer damper images to analyze the wear and tear on the component Listening the audio clip to analyze the damage on main rotor bearings Reviewing the cable images to identify damage category and estimating the remaining life cycle of the cables Reviewing the blade images to identify damage category and estimating the remaining life cycle of the cables Review the engineering drawing of the components to identify the part number and its quantity and specifications Study the lab report of oil to find out the contamination of iron available in main bearing oil lubricant Remote Monitoring of Vibration in Wind Turbine Monitor the 3 rd tier product support queue in web based portal where events and anomalies from the wind turbines are triggered Write the technical recommendation to field engineers to perform inspection & troubleshooting to find root cause for events and anomalies to eliminate any downtime for the wind turbines Type of events and anomalies to be managed Data analysis to identify faults, determine severity, and write detailed reports on your findings Diagnose a nomalies related to sensor location on the wind turbines generating faulty data Analyze and diagnose events related to sensor circuit values on the wind turbines generating faulty data Analyze and diagnose events related to RPM and power generation on rated wind turbine data Resolve data quality issues of the wind farm to show correct number of wind turbines communicating to the wind server Vibration analysis on wind turbine components (main rotor bearing, gearbox and generator) by looking at trends, time wave form , spectrum and modes Configuration checks on newly added wind farms to ensure data processing to back-office tools Validate wind turbine performance after onsite troubleshooting by field engineer by looking at trends, time wave form, spectrum and modes and close the service event Qualif ications Minimum qualifications B.E / B.Tech – Mechanical Engineering Technical Skills Proven experience, including certification of ISO Category I or equivalent, with machinery vibration analysis. Experience working with other predictive maintenance technologies and practices. Key competencies Strong communication skills; skilled at cross-functional and cross-organizational communication Attention to detail and good articulation skills. Ability to traverse both vertically and horizontally in a large organization Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Associate Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 22, 2025, 11:30:59 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Reporting to the Support Lead, you will need to provide L1 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The day-to-day responsibilities will include: Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies: Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft Exchange 2010 / 2013 / 2016 Backup Technologies, o Veeam Backup and Replication 9/ 9.5/ o Zerto backup o Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities: Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. ABOUT THE BUSINESS: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer.

Technical Support Engineering Noida, Uttar Pradesh, India Date posted Jul 22, 2025 Job number 1832234 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 0% to 25% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications The Role Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE. Responsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Act as technical lead, mentor, and role model for a team of engineers; provide direction to others, review solutions and articles, mentoring existing & aspiring Tech leads. Write complex technical articles and sample programs for knowledge base. Partner with Managers on succession planning for Technical Leads for the business on a need basis. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Participate in highest-level technical discussions with product team to resolve product issues and represent customer segments. Focus is on future need. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. Practical experience in technical support or help desk roles within a Microsoft Office environment. Proficiency in Microsoft Office apps including Word, Excel, and PowerPoint, with the ability to support end-users and resolve productivity issues efficiently. Hands-on experience with M365 Apps for Office Deployment using tools such as the Office Deployment Tool (ODT), Configuration Manager, or Intune, including managing updates and troubleshooting installations. Solid understanding of Microsoft Entra ID (formerly Azure AD), including user authentication, troubleshooting sign-in issues, error codes, and basic integration scenarios. Familiarity with core Windows OS concepts such as Active Directory, operating system security, performance, and user account management. Basic knowledge of networking fundamentals including TCP/IP, network protocols, and devices. Understanding of DNS operations—ability to troubleshoot name resolution issues, configure DNS settings, and grasp how DNS interacts with Active Directory and Office apps. Exposure to mobile device management (MDM) concepts and troubleshooting app hang or sync issues on iOS/macOS/Windows platforms. Experience using diagnostic and monitoring tools like Netmon, Perfmon, Process Monitor, DebugDiag, Process Explorer, Fiddler, and Charles. Excellent problem-solving skills with the ability to analyze and resolve complex technical issues methodically. Strong communication skills, both written and verbal, to deliver technical guidance and interact effectively with stakeholders, peers, and end-users. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Information Protection Lead Analyst - HIH - Evernorth Job Description Summary: Provides counsel and advice to top management on significant Information Protection matters, often requiring coordination between organizations. Viewed as an expert in a specific aspect of information security. Undertakes complex projects requiring additional specialized technical knowledge. Makes well-thought-out decisions on complex or ambiguous information security issues. Provides architectural oversight and direction for enterprise-wide security technology. Ensures high-level integration of application development with information security policies and strategies. Stays up-to-date on the direction of emerging industry standards. Identifies, evaluates, conducts, schedules and leads technical analyses functions to ensure all applicable IS security requirements are met. Provides technical analysis of requirements necessary for the protection of all information processed, stored, or transmitted by systems. Coordinates with users to determine requirements. Conducts security reviews of external service providers and outsourcing vendors and systems reviews to ensure appropriate security implementation. Focuses on providing thought leadership and technical expertise across multiple disciplines. Recognized internally as “the go-to person” for the most complex Information Protection assignments. Job Description: Position Summary: The Information Protection Lead Analyst - Penetration Testing is responsible for conducting vulnerability assessments, threat modeling, penetration tests, and red team campaigns of Cigna’s IT infrastructure and applications. This role will work closely with the Information Protection Senior Manager to identify, evaluate, and remediate potential weaknesses in Cigna’s systems using both manual and automated methods. As a member of the Cyber Security Incident Response Team, this role will provide second and third level incident response services to the global Cigna enterprise to address Cyber Security threats to the enterprise. Daily activities will include analysis of logs, memory and disc artifacts and the use of a variety of commercial and open source security tools to respond to and triage threats in global enterprise. This role will focus on Threat Hunting and Incident Response capabilities within Cloud Service Provider environments. About Cigna: Cigna is a global health service company dedicated to helping the people we serve improve their health, well-being, and peace of mind. But we don’t just care about your well –being, we care about your career health too. That’s why when you work with us, you can count on a different kind of career – you’ll make a difference, learn a ton and share in changing the way people think about healthcare. Responsibilities : Lead and execute internal and external penetration tests against corporate web applications, APIs, networks, Windows and Unix variants to discover vulnerabilities Lead and execute mobile application penetration tests for both Android and iOS based devices Create comprehensive and accurate penetration testing reports with recommendations for appropriate remediation Develop scripts, tools or methodologies to enhance Cigna’s penetration testing processes Experience in application vulnerability assessment tools (e.g. Burp, Checkmarx, AppScan, WebInspect, Cenzic, etc.) Experience with network and server assessment tools (e.g. Nessus, metasploit, nmap, nikto, etc.) Understanding of web application frameworks (React, Springboot, Ruby on Rails, J2EE, PHP, ASP.NET) Strong experience in manual and automated techniques for penetration testing and executing vulnerability assessments Knowledge of Windows and *nix-based operating systems Knowledge of networking fundamentals and common attacks Coding/scripting experience in modern scripting languages (e.g. Python, Ruby, PowerShell) Mobile application coding experience with Android/iOS based platforms (e.g. Java, Swift, Objective C) Exploit development and validation skills Ability to analyze vulnerabilities, appropriately characterize threats, and provide remediation recommendations Understanding of core Internet protocols (e.g. DNS, HTTP, TCP, UDP, TLS, IPsec) Understanding of encryption fundamentals (symmetric/asymmetric, ECB/CBC operations, AES, etc.) Demonstrated ability to coordinate people and lead teams to project/activity completion and the ability to work in a team environment, sharing workloads and responsibilities Qualifications: High School diploma; Bachelor's degree preferred 5-8 years or more of penetration testing experience One or more professional certifications such as OSCP, OSCE, GWAPT, GSEC, GPEN, GXPN Passionate about security and finding new ways to break into systems as well as defend them Strong analytical and problem solving skills with the ability to “think outside the box” Ability to work in a flexible environment where requirements and procedures continuously evolve Strong oral and written communication skills, including a demonstrated ability to prepare documentation and presentations for technical and non-technical audiences About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Experience : 2.00 + years Salary : INR 74074 / month (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - BrowserStack) What do you need for this opportunity? Must have skills required: Python, Bash, Api Security, OWASP Top 10, Penetration Testing BrowserStack is Looking for: As a Security Analyst, you will be responsible for identifying and mitigating security risks by conducting penetration tests and automating security processes. You will work closely with engineering teams to ensure vulnerabilities are effectively remediated and security is integrated into development workflows. Requirements: Understanding of vulnerability assessment, secure code review, pentesting methodologies, OWASP Top 10, and API security. Experience with tools like Burp Suite, Nmap, Metasploit, TCPDump, etc. Proficiency in at least one scripting language (e.g., Python, Bash) for automating security tasks. Basic knowledge of Linux commands, file system navigation, and networking concepts. Strong interpersonal and communication skills (written and verbal). Ability to take initiative and deliver committed results. Exposure to cloud security principles in AWS, GCP, or Azure (good to have). Responsibilities: Conduct penetration tests on web applications, APIs, and infrastructure. Automate security testing and vulnerability detection. Work with developers to remediate vulnerabilities and implement security best practices. Vulnerability management - triage and manage vulnerabilities identified through scanning and manual efforts How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Role Description We are seeking a skilled and customer-focused Service Desk Analyst to provide IT support services. The role involves acting as the first point of contact for end users through various channels such as phone, email, and ITSM tools. The analyst will perform initial triage and resolution of incidents and service requests, escalate unresolved issues appropriately, and ensure a seamless support experience aligned with ITIL processes. Key Responsibilities Provide Level 1 to 1.5 technical support to end users through phone, email, and ITSM ticketing systems. Troubleshoot and resolve basic hardware, software, network connectivity, and peripheral device issues. Assist users with password resets, account unlocks, and access management, including multifactor authentication (MFA) support. Log, classify, prioritize, update, and close service requests and incidents accurately in line with SLAs. Escalate unresolved or complex issues to appropriate Level 2/3 or resolver teams following defined escalation procedures. Guide and encourage users to utilize self-service portals, FAQs, and knowledge base articles for faster resolution. Support end users in using conferencing tools (e.g., Teams, Zoom) and mobile device setups. Provide priority support for VIP users, ensuring high levels of customer satisfaction. Use approved remote access tools to provide hands-on assistance when required. Monitor and follow up on open tickets to ensure timely resolution and user communication. Contribute to the creation, review, and maintenance of knowledge articles, SOPs, and user guides. Assist in communicating planned outages, maintenance activities, and IT service advisories to users. Adhere to ITIL-aligned processes for incident, problem, and release management activities. Maintain compliance with company security and data protection policies during all support activities. Collaborate effectively with peers and resolver groups to ensure a seamless support experience. Qualifications: Bachelor’s degree in computer science, Information Technology, or related field (preferred). Experience in a Service Desk or IT Support role. ITIL Foundation certification (preferred). Strong knowledge of Windows OS, MS Office Suite, Active Directory, and remote support tools. Key Skills Excellent verbal and written communication in English. Strong customer service and problem-solving skills. Ability to work in a fast-paced environment and manage multiple tasks. Familiarity with ITSM platforms (e.g., ServiceNow, BMC Remedy, ZenDesk). Team player with a proactive approach to issue resolution. Skills Service Desk, ServiceNow,Troubleshooting

Company Description The Averna experience Averna delivers industry-leading test solutions and services for communications and electronics device makers worldwide, accelerating product development, quality and innovation: Be global@work: Serve international customers and collaborate with colleagues in Canada, Europe, the U.S., Mexico and Asia. Drive innovation@work: Participate in the development of market-leading high-tech products in the Automotive & Transportation, Electric Vehicles, Consumer Electronics, Industrials and Life Sciences. Develop your talent@work: Contribute to thrilling projects that will stretch your skills and talent to the maximum. Enjoy success@work: Be part of a fast-growing company with award-winning products and team. Share your passion@work: Meet passionate people, enjoy our modern environment and dynamic atmosphere. Job Description About the Role: We are seeking a highly skilled and experienced Python Engineer to join our growing team. In this role, you will be instrumental in designing, developing, and deploying complex Python-based systems. You will play a key part in technical leadership, ensuring high-quality solutions, and fostering a collaborative and productive engineering culture. This position requires not only deep technical expertise but also exceptional communication and interpersonal skills to navigate complex technical discussions and drive projects forward. Key Responsibilities: Product and System Development: Design, develop, and implement robust, scalable, and high-performance Python applications and services for critical business needs, writing high-quality products and system development code. Technical Leadership & Design: Lead or actively participate in design reviews with peers and stakeholders, evaluating available technologies and making informed decisions on technical approaches and architecture. Drive Technical Excellence & Code Quality: Champion best practices in software development by reviewing code developed by other engineers, providing constructive feedback to ensure adherence to style guidelines, accuracy, testability, and efficiency. Documentation and Knowledge Sharing: Contribute to existing technical documentation and educational content, adapting it based on product/program updates and user feedback to ensure comprehensive and up-to-date resources. Issue Triage and Resolution: Triage product or system issues, and effectively debug, track, and resolve them by analyzing the root causes. Cross-functional Collaboration: Work closely with product managers, QA, DevOps, and other engineering teams to define requirements, deliver solutions, and ensure seamless integration. Qualifications Bachelor's or master's degree in computer science, Engineering, or a related field. 3+ years of professional experience in Python software development. Demonstrable expertise in building scalable, high-performance Python applications. Strong understanding of software design principles, architectural patterns, and data structures. Proficiency with testing frameworks (e.g., pytest, unit test) and commitment to test-driven development. Experience with version control systems, particularly Git. Familiarity with cloud platforms (e.g., AWS, GCP, Azure) and DevOps practices (e.g., Docker, Kubernetes) is a plus. Exceptional communication skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical audiences. Proven ability to provide and receive constructive feedback effectively, fostering a culture of continuous improvement. Strong interpersonal skills, emotional intelligence, and a collaborative mindset. Ability to work autonomously, take initiative, and drive projects to successful completion. Additional Information What's in it for YOU A multinational high-tech work environment Mentorship and guidance from industry leaders. Real-world experience with impactful projects. Competitive salary package including benefits Opportunities for career growth Averna is committed to employment equity and to encouraging diversity and inclusion. We are pleased to consider all qualified applicants for employment, regardless of race, color, religion, sexual orientation, gender, national origin, age, disability, veteran status, or any other legally protected status.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 0% to 25% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications The Role Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE. Responsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. Practical experience in technical support or help desk roles within a Microsoft Office environment. Proficiency in Microsoft Office apps including Word, Excel, and PowerPoint, with the ability to support end-users and resolve productivity issues efficiently. Hands-on experience with M365 Apps for Office Deployment using tools such as the Office Deployment Tool (ODT), Configuration Manager, or Intune, including managing updates and troubleshooting installations. Solid understanding of Microsoft Entra ID (formerly Azure AD), including user authentication, troubleshooting sign-in issues, error codes, and basic integration scenarios. Familiarity with core Windows OS concepts such as Active Directory, operating system security, performance, and user account management. Basic knowledge of networking fundamentals including TCP/IP, network protocols, and devices. Understanding of DNS operations—ability to troubleshoot name 1 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Adobe Launch and Analytics . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth. If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi! As a Google SecOps SIEM Engineer , you will be responsible for strategic delivery helping our customers securely adopt Google SecOps. You will provide best practices on secure build of Google SecOps platform, foundational cloud implementation for Google SecOps, tackle difficult problems that businesses are facing when building Google SecOps, and more. You will provide prescriptive guidance in ensuring customers receive the best of what Google SecOps can offer and you will ensure that customers have the best experience in migrating, building, modernising, and maintaining Google SecOps. Additionally, you will work closely with Product Management and Product Engineering to drive excellence of Google SecOps and features. Lead the design and implementation of Google SecOps data ingestion from diverse sources, various mechanisms for integration and normalization of logs. Extension of pre-built UDMs in Google SecOps and creation of custom parsers where required for log sources. Integration of Google SecOps SIEM with other security capabilities and tools such as SOAR, EDR, NDR, threat intelligence platform, and ticketing systems. Write custom actions, scripts and/or integrations to extend SIEM platform functionality. Monitor performance and perform timely actions to scale SIEM deployment, especially in a very high-volume security environment. Creation of SIEM assets such as: detection rules using YARA-L, dashboards, parsers etc. Migration of existing assets from existing customer’s SIEM/SOAR to SecOps and assisting in implementing the SIEM/SOAR phase-out, phase-in approach. Testing and deployment of newly created and migrated assets such as rules, playbooks, alerts, dashbords etc. Design and implement solutions to handle alert fatigue encountered in SIEM correlation. Creation of custom SIEM dashboards to meet customer requirements. Guide on building or maturing cloud security programs and the implementation of tools and approaches used for improving cloud security. Debug and solve customer issues in ingestion, parsing, normalization of data etc. Develop SOAR playbooks to provide case handling and Incident response as per triage needs. Minimum Qualification Bachelor’s degree in Computer Science, Engineering or related technical field or equivalent practical experience. Google SecOps SIEM experience in the areas of responsibility for at least 1 year. Implementation experience of YARA-L 2.0 and at least one more general purpose language. Experience managing customer projects to completion, working with engineering teams, sales and partners. Experience architecting, developing, or maintaining SIEM and SOAR platforms & secure Cloud solutions. Strong verbal and written communication skills and the ability to develop high-quality 8+ years experience in leading projects and delivering technical solutions related to security Demonstrated experience on consulting or ownership of Security during high-speed environment migration for large-scale businesses with regulatory requirements Strong verbal and written communication skills (English), and the ability to develop high-quality technical documentation and presentation materials. Ability to be located in Mumbai, India for at least 1 year Good To Have Experience in Prevention, Detection and response to cyber threats Google SecOps SOAR experience of 1 year in creation of playbooks, testing and validation of playbooks, integration with custom actions using bespoke scripts, or other SOAR platforms Knowledge and experience in SIEM platforms Knowledge in GCP, including Google Cloud Professional Certifications (Security, Architect) and other industry certifications (CISSP, CCSP etc) Experience in security governance, security risk management, security operations, security architecture, and/or cyber incident response programs for cloud. Experience working with cloud architecture across a broad set of enterprise use cases and creating end-to-end solution architectures. Excellent organizational, problem-solving, articulating and influencing skills. Experience with industry compliance frameworks (e.g., PCI-DSS, ISO 27017/27018, GDPR, SOC). If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us !

Job Title: Site Reliability Engineer The Group: The EDP group is the home of data production and innovation at Morningstar. The individuals in this group transform our high-quality data, independent research, and technological expertise into well-designed data feeds and products that delight our clients. The group’s product management, data development, and service teams collaborate with diverse functional groups to help provide clients with comprehensive data platforms and bundled solutions. The Role: In this role, you will play a vital part in the operations team for our next generation data services artifacts. Under the leadership of the Operations Manager, you will be responsible for scalability, reliability, automation to ensure timely data delivery to Morningstar products. In order to delivery business value in a rapid way, you will also adopt the cutting-edge concepts such as data lake, data analytics, distributed data calculation, continuous integration and continuous deployment to fuel our data development process. Moreover, you will need to leverage engineering skills and operational insights, to establish and advocate the high standards of operational excellence, collaborate with diverse teams to contribute to initiatives that brings data products and services operations to the next level. Responsibilities Lead the corporate operations management initiatives based on best practices such as CI/CD, monitoring everything, infrastructure automation, operations readiness review. Build work class data operations by establishing ITIL deployment, problem, incident management and continuous improvement processes. Provide technical triage and troubleshooting by understanding and analyzing financial data systems. Support data systems request fulfillment such as access management, ETL configurations. Lead miscellaneous operation projects across teams such as DR, security patching, AWS resources management. Drive automation and innovation for proactive and continuous operations improvement by new technology research and tools development. Be a focal communication contact to collaborate with our oversee offices for projects, knowledge transfer and on-call rotation. Requirements 3+ years of experience in Site Reliability Engineering, DevOps, or related fields. Proven experience supporting and managing AWS infrastructure. Hands-on experience with containers (Docker, Kubernetes) and orchestration tools. Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI, Harness). Strong scripting skills (Python, Bash, or other languages) for automation tasks. Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack). AWS Certified Solutions Architect – Associate or Professional. AWS Certified DevOps Engineer – Professional (preferred). Other relevant certifications (e.g., Docker, Kubernetes, Terraform) are a plus. Strong understanding of networking concepts and protocols (DNS, TCP/IP, HTTP/S). Excellent problem-solving skills and the ability to troubleshoot complex systems. Strong communication skills to interact with technical and non-technical stakeholders. Ability to work in a fast-paced environment and manage multiple priorities. Morningstar is an equal opportunity employer. Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues. I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity