Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
2.0 - 5.0 years
0 Lacs
Navi Mumbai, Maharashtra, India
On-site
Job Title: Monitoring Analyst Location: Ghansoli, Navi Mumbai Job Description: Candidate should have 2-5 years of experience. Perform real-time monitoring of servers, network devices, applications, jobs and services using monitoring tools (e.g. JP1, Solarwinds, Nagios, Zabbix, SCOM, Appdynamics, Dynatrace, OpsRamp). Identify, acknowledge and log alerts, events and anomalies Escalate incidents to L1/L2 support teams based on defined SOPs and severity Perform basic health checks and validations as per runbooks Track and update incident tickets in ITSM tools Perform initial triage of alerts (e.g. service restarts, disk clean-up commands if permitted). Document incidents, actions taken, and resolution/escalation steps Communicate with on-call engineers and shift leads for follow-up or escalations Ensure monitoring dashboards and tools are operational and report any issues Provide shift-wise handover updates and contribute to incident reviews Flexible for 24/7 Shifts. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Join us as a "Senior Analyst" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. To be successful as a "Senior Analyst", you should have experience with: Basic/ Essential Qualifications Good communication Skills. Experience in Finance reporting/Finance Operations support after graduation degree. Knowledge of Financial Services in banking environment. Proven ability to adapt to an evolving operating model and to actively participate in its development. Should be able to handle multiple stakeholders effectively. Proven ability to work under pressure and balance priorities to meet tight deadlines. Good Analytical and problem-solving skills. Working knowledge of SAP will help. Desirable Skillsets/ Good To Have Work with the team to understand the impact of changes and the other artefacts in the system set up and is able to guide the technology team as well as the business for the pre-emptive remediation of the possible data/functionality loss. Support the team for close engagement with technology teams to understand any changes and provide operational impact assessment. Work with the team leader to act as an interface with the client and to be responsible for completely managing the day-to-day operational functions for the team. Identify process gaps and collaborate with the client to formulate solutions. Work with the team to resolve issues/disagreements, if any, with the client Ensures compliance with Sarbanes Oxley (SOX) and audit. Managing BAU operations, with greater emphasis on a smooth operation of the BAU, Minor-works changes, Accounts attestation and Disputes management. Ensures adherence to SLAs (Service Level Agreements). Works closely with the team to achieve quantitative and qualitative targets specified by the client. Support the team in working closely with the technology and with the business to ensure timely and non-disruptive implementation of the agreed system changes while strictly adhering to the change windows. Point of contact with business for live system support for business. Ensures audit and operational risks are covered. Liaise with Group Functions (Risk/Finance/Treasury) and business clusters. Support in managing technical systems relating to finance and accounting. Ensure client expectations of operational performance and efficiency are met. Work with the team leader to act as an interface with the client and to be responsible for completely managing the day-to-day operational functions for the team. Identify process gaps and collaborate with the client to formulate solutions. Work with the team to resolve issues/disagreements, if any, with the client. Working knowledge of SAP and change management projects using Jira e.g. automations, process re-engineering, enhancements etc. You may be assessed on the key critical skills relevant for success in role, such as experience with managing BAU operations, with greater emphasis on a smooth operation of the BAU, Minor-works changes. Additional responsibilities will include contributing to the team to from accounts attestation/disputes and act as the connect between business and support team. This involves delivering smooth operations, supporting in managing key customers, supporting achieving targeted business metrics and ensuring compliance within the defined SLAs. The role holder will be additionally responsible for supporting maintaining the governance and control framework surrounding RFT Data Operations tools and identifying and driving process improvements as well as job-specific skillsets. Location-Noida Purpose of the role To monitor and ensure adherence to data quality standards, processes, and initiatives to enhance overall data quality and enable effective decision-making. Accountabilities Identification and prioritisation of critical data elements requiring quality improvement. Development and maintenance of data quality dashboards and reports to track progress and communicate data quality performance. Analysis and evaluation of data quality issues and trends and perform root cause analysis to clearly articulate the problem. Development and implementation of thematic data quality strategies and policies aligned with the bank's overall data governance framework. Triage, prioritisation and determination of criticality of data quality issues managing associated risks, issues and dependencies, driving management and facilitation of data quality issue remediation and return to green plans. Definition of requirements and specifications for proposed data remediation efforts to meet regulatory commitments, risk controls and business objectives. Recommendation and implementation of data quality improvement technologies and tools, including use of machine learning. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Show more Show less
Posted 1 week ago
7.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Client: Our Client is a multinational IT services and consulting company headquartered in USA, With revenues 19.7 Billion USD, with Global work force of 3,50,000 and Listed in NASDAQ, It is one of the leading IT services firms globally, known for its work in digital transformation, technology consulting, and business process outsourcing, Business Focus on Digital Engineering, Cloud Services, AI and Data Analytics, Enterprise Applications ( SAP, Oracle, Sales Force ), IT Infrastructure, Business Process Out Source. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru. Offices in over 35 countries. India is a major operational hub, with as its U.S. headquarters. Job Title :Automation Testing Key Skills :Automation,payments,swift,payment gateway Job Locations : Bangalore,Pune,hyderabad Experience : 7+ Years. Education Qualification : Any Graduation. Work Mode : Hybrid. Employment Type : Contract. Notice Period : Immediate - 15 Day.. Job Description: 7+ years of payments Business and /or Technical Analyst experience in Capital Markets and financial industry with specific expertise in Swift and Fiserv payment platforms. Drafting end to end test cases, test scripts, across SWIFT CPBR+, RTGS Management of testing & non-production environment for each test phase (Bank Employees not eligible to apply Only people with QE skills) Running QA & UATs with business & technical groups and ability to triage and articulate defects Management of test failure & resolutions Experience in SWIFT ISO/CBPR+ adoption, Swift MT-MX message creation, transformation, and enrichment Experience with payment hub & routing systems: Fiserv EPP, GTX, Prowide, BESS, etc. Experience integrating JIRA and Confluence. Experience in both Waterfall & Agile project environment. Interested candidates please share resume dhiliphan@people-prime.com Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less
Posted 1 week ago
0.0 - 3.0 years
0 Lacs
Pune, Maharashtra
Remote
Job details Employment Type: Full-Time Location: Pune, Maharashtra, India Job Category: Information Systems Job Number: WD30239352 Job Description (OTM) Oracle Transportation Management Technical Analyst Experience Level - 3 to 5 years Job Summary: We are seeking an experienced Techno-Functional OTM consultant with 3 years of hands-on experience in the full cycle implementation and support of Oracle Transportation Management (OTM) cloud services. The ideal candidate will possess expertise in OTM core modules, technical architecture, and a strong understanding of transportation management processes and best practices. This role will involve both support and development responsibilities within a DevOps-based team. Key Responsibilities: Provide development and support for Johnson Controls transportation planning landscape and work closely with integrated applications including ERPs (SAP, Oracle), WMS, visibility and rating applications to ensure seamless operations and integration. Perform triage on day-to-day OTM system issues, providing timely resolution for complex challenges, and supporting enhancement requests through JIRA. Execute and support OTM full cycle implementations, ensuring project milestones are met and customer expectations are exceeded. Demonstrate expertise in OTM core modules including Order Management, Shipment Management, Visibility, Contracts and Rates Management, Agents and Workflows, User Configuration, Integrations, Operational Planning, Financials, and Reporting. Fine-tune and optimize OTM configurations, including Agents, saved queries/conditions, SQL queries, Reports and Tracking Events. Debug log files, configure custom events and reports, and utilize business intelligence (BI) tools to support decision-making processes. Knowledge and expertise of external applications preferred- Project 44, E2Open, EDI applications amongst others Utilize ticketing tools to manage support processes and ensure efficient issue resolution. Collaborate with cross-functional teams to analyze and resolve business challenges, ensuring alignment with organizational goals. Provide training and support to end-users on OTM functionalities to ensure effective utilization of OTM and integrated Maintain high levels of customer satisfaction by adhering to delivery and service quality standards. Communicate effectively with customers, demonstrating the ability to work independently and manage expectations. Qualifications: Bachelor's degree with a minimum 3 years of relevant experience in OTM implementation or support. Strong understanding of OTM technical architecture and core modules. Candidates having OTM Cloud implementation or support experience will have preference. Proven experience in optimizing OTM configurations and debugging issues. Familiarity with system integrations and transportation management best practices. Excellent communication skills and the ability to work collaboratively with various stakeholders. Work Model: Hybrid - This position operates under a hybrid work model, including office and remote work flexibility. This role may include adjusted working hours for EMEA and US operations support Location: Primary work locations are Pune and Bangalore, Hyderabad
Posted 1 week ago
0.0 - 1.0 years
0 Lacs
Hyderabad, Telangana
On-site
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience with software development in one or more programming languages, and with data structures/algorithms. 3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture. Preferred qualifications: Master's degree or PhD in Computer Science or related technical field. 1 year of experience in a technical leadership role. Experience developing accessible technologies. About the job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. Android is Google’s open-source mobile operating system powering more than 3 billion devices worldwide. Android is about bringing computing to everyone in the world. We believe computing is a super power for good, enabling access to information, economic opportunity, productivity, connectivity between friends and family and more. We think everyone in the world should have access to the best computing has to offer. We provide the platform for original equipment manufacturers (OEMs) and developers to build compelling computing devices (smartphones, tablets, TVs, wearables, etc) that run the best apps/services for everyone in the world. Responsibilities Write and test product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Posted 1 week ago
0.0 - 9.0 years
0 Lacs
Hyderabad, Telangana
Remote
Technical Support Engineering Hyderabad, Telangana, India Date posted Jun 11, 2025 Job number 1829310 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Role Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE. R onsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Act as technical lead, mentor, and role model for a team of engineers; provide direction to others, review solutions and articles, mentoring existing & aspiring Tech leads. Write complex technical articles and sample programs for knowledge base. Partner with Managers on succession planning for Technical Leads for the business on a need basis. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Participate in highest-level technical discussions with product team to resolve product issues and represent customer segments. Focus is on future need. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications 3-9 years of experience. Foundational concepts of all Office products across all platforms - Windows, Mac and iOS. Operating Systems Concepts - Active Directory, Security, Performance Networking concepts - DNS, protocols, Devices Windows Architecture - Exception Handling, Memory Management concepts .NET basic concepts, Web architecture, IIS concepts and configuration Tools - Netmon, Perfmon, Process Monitor, DebugDiag, Process Explorer, VMMap, Fiddler and Charles Advanced troubleshooting skills Concept of MDM and troubleshooting application hang issues on mobile devices Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 week ago
0.0 years
0 Lacs
Hyderabad, Telangana
On-site
Security Operations Engineer II Hyderabad, Telangana, India Date posted Jun 11, 2025 Job number 1830118 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Security Engineering Discipline Security Operations Engineering Employment type Full-Time Overview Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Develop and maintain automation solutions to enhance Security Operations Centre (SOC) efficiency. Provide technical insight on automation platforms, scalable automation solutions, and security engineering practices. Collaborate with cross-functional teams to define scope, responsibilities, and automation strategies. Continuously improve automation frameworks to drive operational excellence. Align with Microsoft’s values through teamwork, coaching, and knowledge sharing. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Qualifications 5+ years of experience in Security Operations or related automation roles. Strong experience with security automation tools such as SOAR, SIEM, and scripting-based automation frameworks. Hands-on experience with Microsoft Cloud Security Technologies such as Azure Sentinel, Azure Defender, MDE, Azure Data Explorer, and Azure Log Analytics. Experience with automation tools such as Logic Apps, Power Automate, or similar Low Code/No Code platforms. Proficiency in scripting languages like Python, PowerShell, or equivalent for automating security tasks. Experience with data processing and analysis using KQL, SQL, Splunk, or PowerBI. Strong understanding of SDLC, DevOps methodologies, and CI/CD pipelines. Ability to work effectively in ambiguous environments and adapt to evolving security challenges. Excellent problem-solving, analytical, and communication skills. Ability to collaborate with security analysts, engineers, and leadership to drive automation initiatives. Responsibilities Design and implement automation solutions to improve security operations efficiency and effectiveness. Identify automation opportunities and develop scripts, workflows, and integrations. Contribute to engineering requirements that enhance security posture through automation. Work with security teams to enhance detection, triage, and response processes using automation. Ensure high availability and reliability of automation platforms. Develop and maintain technical documentation related to automation workflows and integrations. Analyze operational performance data and identify opportunities for automation-driven enhancements. Zartner across teams to drive holistic solutions to systemic security challenges. Support SOC teams by developing automation tools for precision alerting, faster triage, and optimized response processes. Advocate for automation best practices and innovative solutions within the organization. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 week ago
3.0 years
0 Lacs
Bengaluru, Karnataka
Remote
Technical Support Engineering Bangalore, Karnataka, India Date posted Jun 11, 2025 Job number 1829307 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications The Role Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE. Responsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Act as technical lead, mentor, and role model for a team of engineers; provide direction to others, review solutions and articles, mentoring existing & aspiring Tech leads. Write complex technical articles and sample programs for knowledge base. Partner with Managers on succession planning for Technical Leads for the business on a need basis. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Participate in highest-level technical discussions with product team to resolve product issues and represent customer segments. Focus is on future need. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications 3+ years of experience. Foundational concepts of all Office products across all platforms - Windows, Mac and iOS. Operating Systems Concepts - Active Directory, Security, Performance Networking concepts - DNS, protocols, Devices Windows Architecture - Exception Handling, Memory Management concepts .NET basic concepts, Web architecture, IIS concepts and configuration Tools - Netmon, Perfmon, Process Monitor, DebugDiag, Process Explorer, VMMap, Fiddler and Charles Advanced troubleshooting skills Concept of MDM and troubleshooting application hang issues on mobile devices Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 week ago
8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
The Company Our client is a global leader in the aviation sector, driving a digital-first transformation powered by cloud technologies, data innovation, and machine learning. With a bold vision to redefine how data empowers smarter decisions, they are building a modern engineering ecosystem that fuels business agility and growth at scale. At the heart of this journey is a vibrant, inclusive, and forward-thinking technology team that thrives on curiosity, collaboration, and continuous learning. From cloud-native architectures to real-time data pipelines, team members are shaping solutions that impact millions of lives-all while working in an environment that values diversity, wellbeing, and career development. The Job We are looking for Java Full Stack - Angular, 8-11 years of experience. The requirement is for a senior developer to work on applications that support Pilot planning, bidding and awarding. This resource will be key in troubleshooting and help drive improvements to both the existing PBS system and the future-state PBS system, facilitating the scheduling of over 17,000 pilots monthly, with more growth expected. Technical Design/Documentation Leads the design, development and planning for solutions and technology standards to solve complex business problems. Translate technical project details into a language that upper management and non-technical stakeholders can understand. Code Programming Hands-on development, support and troubleshoot software systems as required, optimizing performance, resolving problems, and providing follow-up on all issues and solutions. Understands and applies the enterprise vision and strategy to the project solutions. While Balancing Tactical Needs To Deliver Demonstrate exceptional knowledge of application architecture and architecture constructs as it connects to the enterprise architecture Unit Testing Hands on expertise on writing unit tests Exceptional at component and unit testing of following standard practices and methodologies Code Your Profile Required : Bachelor's degree or 4 years of relevant work experience Computer Science/Information Technology or related field 8+ years of experience in application design, development, installation and modification of web applications 3+ years of experience as a Java developer Java Programming Working knowledge of RESTful services Experience with code management tools like Git, Github, Gitlab Experience with the Eclipse IDE and/or IntelliJ IDEA Experience in design patterns and enterprise standards in application design Component and unit testing following standard practices and methodologies Ability to triage and/or analyze situations for production support Excel with on time delivery with minimal supervision Effective verbal and written communicator Effective participant of requirements gathering requirements analysis (ref:hirist.tech) Show more Show less
Posted 1 week ago
1.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Key Responsibilities Support and Troubleshooting : Provide technical support to Mithi products, diagnose system issues, and resolve performance bottlenecks. Automation and Process Improvement : Develop and implement automation scripts and tools for system management, monitoring, and maintenance. Incident and Ticket Triage : Monitor incoming support tickets, prioritize issues, and escalate as necessary. Ticket Documentation and Knowledge Base : Maintain accurate documentation for tickets and contribute to the internal knowledge base. Team Collaboration : Work closely with cross-functional teams, including development, DevOps, and IT, to support business needs. Onboarding Support : Provide guidance and mentorship to new associates. Customer Interaction and Communication : Communicate effectively with internal and external stakeholders to address technical concerns and provide solutions. Data Protection and Assurance : Adhere to data protection, confidentiality, and information security practices. Ensure customer data is handled securely and in compliance with regulations. Compliance and Regulatory Adherence : Maintain security best practices and adhere to industry compliance & Skill(s) required : Trained Fresher-1 year of experience in Linux operating systems, server virtualization technologies Bachelors degree in computer science, IT, or related field. (A masters degree would be preferred). Knowledge of automation tools and Strong scripting skills. Familiarity with cloud platforms (AWS, GCP). Experience in managing databases like MySQL, etc. Understanding of networking concepts (DNS, DHCP, TCP/IP, Firewalls). Strong troubleshooting and problem-solving skills. Good communication skills and ability to work in a team-oriented Preferred Skill(s) : Certifications such as RHCE, RHCSA, AWS Certified SysOps Administrator, or LPIC. Experience with containerization and orchestration (Docker, Kubernetes). Knowledge of CI/CD pipelines and DevOps best practices (ref:hirist.tech) Show more Show less
Posted 1 week ago
10.0 years
0 Lacs
Greater Kolkata Area
Remote
We enable financial institutions to become digital leaders. As a professional team of global scale, we work with the best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here. We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together. We are looking for a seasoned Principal Software Quality Assurance Engineer having 10+ years of experience with deep expertise in the Loan Management domain to lead quality strategy across complex financial platforms. The ideal candidate is not only technically strong, but also brings a product mindset, business acumen, and leadership capabilities to guide QA practices across multiple teams and systems. If you are excited about learning new technologies and expand your knowledge base to make a solid foundation for your career, then you will definitely enjoy working with us. What You Will Be Doing Analyze requirements (business, functional, technical) for new features and enhancements. Develop high quality test plans, test cases. Execute test cases & develop traceability matrixes. Documenting and keeping track of test cases. Test Plan and its Components & Test Strategy Document components. Web Testing and Database Testing. Perform Product Test cases design, writing, execution and maintenance for multiple products. Conduct System, Integration and Regression Testing. Identify, document (clear steps, data, screenshots, logs), and report defects with Review test cases and provide feedback. Conduct defect Triage session. Responsible to mentor and training of New hires. Responsible for conducting product functionality walkthroughs for stakeholders. Experience in preparing Training manuals/User guide. What We Are Looking For Degree in IT, Computer Science or related departments. Strong in software Testing Concepts, STLC, SDLC and Bug Life Cycle. Comfortable working independently as an individual contributor, with the ability to provide regular status updates to stakeholders. 10+ years of experience in software quality assurance, with a minimum of 7 years in the Loan Management domain. Proven track record in designing and driving end-to-end QA strategies for enterprise-level financial systems. Deep understanding of loan lifecycle processes (origination, underwriting, disbursement, repayment, restructuring, and closure). Experience with modern loan platforms, core banking integrations, and credit decisioning engines. Validate complex business rules and calculations (e.g., DTI, LTV, cash-to-close, fee tolerances). Ability to define QA architecture, including automation frameworks, test environments, and CI/CD pipelines. Strong leadership skills ability to mentor QA engineers, lead technical discussions, and align QA efforts with business goals. Skilled in data validation, especially for interest calculations, amortization schedules, and financial reporting. Familiarity with risk and compliance standards in lending (e.g., KYC, AML, SOX, Fair Lending practices). Hands-on experience with automation tools such as Selenium, Cypress, or similar frameworks is a strong plus. Ability to collaborate with Product, Engineering, and Business stakeholders to drive Strong communication and influencing skills, capable of representing QA in senior-level technical and business meetings. Detail-oriented mindset with a proactive approach to identifying risks and ensuring product quality. Microsoft Dynamics CRM applications testing is preferable. Position may require project travel to onsite client locations. What We Are Offering Performance-Linked Bonus : Your hard work doesn't go unnoticed! Enjoy a performance-linked bonus as a testament to your dedication!. Rewards Beyond the Job : Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care you!. Birthday Leave, Because You Matter : We value your special moments! Take the day off on your birthday and treat yourself. Global Impact, Cutting-Edge Tech : Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industry. Unleash Your Potential : Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions. Diverse, Vibrant Community : Be part of a dynamic environment that values diversity and inclusivity. Together Culture : Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events. Special information sharing environment where you can update & align yourself. About VeriPark We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide. With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide. https ://www.veripark.com. (ref:hirist.tech) Show more Show less
Posted 1 week ago
0 years
0 Lacs
Delhi Cantonment, Delhi, India
On-site
Client Name: Avive Solutions Work timing:3 PM or 4 PM - 12 or 1 AM IST India Office Location: Alldomainsoft.com pvt. ltd., Sohna road, Gurgaon, HR About The Role This position is for a Senior Software Engineer - Full Stack in Avive's R&D organization that will develop new software systems from early design stages through production releases, maintenance, and expansions. This position plays an active role in providing public facing mobile application software. What You'll Do Build frontend web applications including design, coding, unit testing, and debugging. Build reusable code for future use and clear testable code. Deliver full stack solution including engineering and operations of database functions. Optimize web pages for speed, scalability, function on a variety of screens and devices. Engineer and operate full public cloud installation for the company. Bridge UI/UX design wireframes and backend software systems into functional code. Analyze requirements and UI/UX design for technical feasibility, present architectural solutions, and implement designs Analyze, triage and implement solutions for technical issues and defects Deliver design documentation, flowcharts, diagrams, and code comments Recommend, solicit, and provision COTS software and libraries where appropriate Maintain brand consistency throughout the design Performs other software engineering related duties as assigned and according to capability. Who You Are BS degree in Computer Science or Engineering, or equivalent combination of relevant coursework and job-related experience. Minimum of five (5) years hands-on experience delivering consumer facing web applications. Optional: Minimum of two (2) years and deep expertise in developing with Angular, React, HTML, CSS, JavaScript Minimum of three (3) years using Git. Excellent verbal and written communication skills including technical writing. Expert knowledge of standards-compliant HTML5 & CSS2/3, JavaScript/ES6 Experience with API ( Design, development, Integration and testing (Postman, Swagger) Familiarity with CI/CD and best practices and tooling (Selenium, CodeBuild, GitHub Actions) Experience working with Dockers Bonus Points For Agile with Scrum Programming automation and configuration including Python and Python based frameworks such as Django. Relational database with MySQL; NoSQL / Document databases such as MongoDB or similar. Strong familiarity with Mobile App software development, preferably using React Native. (ref:hirist.tech) Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are Youre a data-savvy Product Manager who thrives at the intersection of data analytics, insurance product design, and platform integration. You bring structure to ambiguity and deliver high-impact data solutions that power life & annuity platforms. What Youll Do Own and drive the full product lifecycle for data productsfrom research, market analysis, and roadmap planning to requirements definition and launch. Collaborate with Engineering, QA, Business, and Client Services to define technical solutions, estimate effort, plan releases, and manage sprint backlogs. Design and customize data layouts (e.g., Data Warehouse, Reserve, Tax, NCOA, Hedge) based on Zinnia standards and client-specific requirements. Translate business and regulatory requirements into clear technical specifications and user stories, leveraging SQL (Oracle/MS SQL Server) and APIs. Act as a key liaison across SDLC stakeholders. Lead QA and production deployment activities including FTEV validation, defect triage, and post-migration support. Perform root cause analysis for incidents, document impact and resolution, and implement preventative actions. Identify product gaps and growth opportunities through research on market trends, platform usage, and client feedback. Support strategic decisions with analysis on ROI, consumer behavior, build-vs-buy assessments, and platform performance. Maintain clear, detailed documentation (e.g., KT decks, data dictionaries, reference guides) and deliver regular training sessions. Communicate product and incident status updates effectively to leadership and client stakeholders. What Youll Need Bachelors or Masters degree with 4+ years of experience in Data Product Management, Business Analysis, or a similar data-centric role. Strong hands-on expertise in SQL (Oracle and MS SQL Server) for data extraction, transformation, and analysis. Proven experience working with API integrations and data interface design in enterprise systems. Solid understanding of system architectures, client/server models, and data integration frameworks. Familiarity with business process modeling and workflow tools, including decision tables, data flow diagrams, and system mapping. Excellent collaboration and stakeholder management skills, with the ability to translate business requirements into technical solutions across product and engineering teams. Strong written, oral, and interpersonal communication skills. Willingness to develop industry-related knowledge. Analytical, organized with excellent written and verbal communication skills. Must be a self-starter, flexible and motivated. Great to have experience in BFSI Industry across Annuity, mutual funds, financial services, or life insurance. (ref:hirist.tech) Show more Show less
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
We are looking for a detail-oriented and proactive QA Automation Engineer with strong hands-on experience in automation frameworks and tools. The ideal candidate will be responsible for ensuring the quality and reliability of our software products through robust test automation strategies. This is Work From Office Position (Noida Location) We are looking for a highly skilled and motivated QA Automation Engineer with hands-on expertise in Robot Framework, Selenium WebDriver, and CI/CD integration. The ideal candidate will play a critical role in enhancing the quality and reliability of our web applications through robust, scalable, and maintainable automated testing frameworks. Key Responsibilities Design, develop, and maintain automated test suites using Robot Framework. Implement and maintain UI test automation using Selenium WebDriver, ensuring cross-browser compatibility and responsive behavior. Integrate automated tests into CI/CD pipelines (e.g., Jenkins, GitLab CI, Azure DevOps). Collaborate with developers, QA team members, and product owners in Agile/Scrum teams to deliver high-quality features and releases. Debug and triage issues, provide root cause analysis, and ensure defect resolution with minimal turnaround time. Continuously improve test automation strategies, standards, and best practices. Key Skills & Requirements Test Automation with Robot Framework Proven experience designing and implementing automation frameworks using Robot Framework. Ability to write clean, modular, and reusable test scripts. UI Automation using Selenium WebDriver Strong command of Selenium WebDriver for testing web-based applications. Experience in handling dynamic elements, waits, and custom functions. Familiarity with cross-browser and responsive testing techniques. CI/CD Integration Hands-on experience with integrating test automation into CI/CD pipelines. Familiar with tools such as Jenkins, GitLab CI/CD, Azure DevOps, etc. Knowledge of version control systems (Git preferred). Nice To Have Experience with Python, Java, or JavaScript for test scripting. Familiarity with test management tools like TestRail, JIRA, or Zephyr. Exposure to BDD/TDD methodologies. Knowledge of performance or API testing tools (e.g., JMeter, Postman). Soft Skills Excellent verbal and written communication skills. Strong analytical and problem-solving abilities. Self-motivated and capable of working independently as well as in a team. (ref:hirist.tech) Show more Show less
Posted 1 week ago
3.0 - 4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description Role : Quality Assurance Engineer - Automation (3-4 yrs) Location : Bengaluru Type : Full-time Why this role? Join a fast-moving team that's pushing test automation into the AI era. You'll own end-to-end quality for web, mobile and API layers, combining Playwright (or similar) with next-gen, AI-driven test platforms to deliver smarter, faster releases. What You'll Do Build & maintain automation with Playwright, Selenium, Cypress or equivalent Super-charge coverage using AI-powered tools Create, run and optimize manual, API (Postman/Rest Assured) and database (SQL) tests Triage results, file defects in Jira, and drive them to closure What You Bring 3-4 years' hands-on automation experience Strong with Playwright (preferred) or Selenium/Cypress and one scripting language (JS/TS, Python or Java) Familiarity with AI-based testing platforms Solid API testing & SQL skills; sound grasp of STLC and defect management Clear communicator with sharp analytical instincts Nice to have : BDD (Cucumber/SpecFlow), performance testing (JMeter/LoadRunner), TestRail/Zephyr, ML model validation Qualifications Bachelor's in Computer Science, Engineering or related field What's in it for you ? Hands-on exposure to cutting-edge AI test automation Ownership and room to innovate in a collaborative, high-impact environment Competitive pay, flexible policies and a fun tea (ref:hirist.tech) Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Lucknow, Uttar Pradesh, India
On-site
About The Job Job Description : We are seeking a highly skilled and customer-focused Technical Support Engineer to join our team. This role is responsible for delivering high-quality technical support to our customers to troubleshoot complex technical issues and collaborating with cross-functional teams to ensure customer success. Technical Support Engineer is expected to provide advanced technical support on Data based Software Product to a global client base and partners. This role requires deep technical expertise, strong problem-solving skills, and the ability to communicate complex technical information effectively. The primary responsibility is to troubleshoot and resolve technical issues, support product adoption, and ensure customer satisfaction. TSE must have experience working with databases, specifically graph databases, and possess a strong background in Linux, networking, and scripting (bash/python). They work collaboratively with engineering teams to escalate and resolve complex issues when necessary (i.e. code change required, first time seeing a behavior). Roles And Responsibilities Respond to customer inquiries and provide in-depth technical support via multiple communication channels. Collaborate with core engineering and solution engineering teams to diagnose and resolve complex technical problems. Create and maintain public documentation, internal knowledge base articles, and FAQs. Monitoring and meeting SLAs. Timely triage varying issues based on error messages, log files, threads dumps, stack traces, sample code, and other available data points. Efficiently troubleshoot cluster issues across multiple servers, data centers, and regions, in a variety of clouds (AWS, Azure, GCP, etc), virtual, and bare metal environments. Candidate to work during EMEA time zone (2PM to 10 PM shift) Requirements Must Have Skills : Education : B.Tech in computer engineering, Information Technology, or related field. Experience GraphDB experience is must 5+ years of experience in a Technical Support Role on Data based Software Product at least L3 level. Linux Expertise : 4+ years with in-depth understanding of Linux, including filesystem, process management, memory management, networking, and security. Graph Databases : 3+ years of experience with Neo4j, or similar graph database systems. SQL Expertise : 3+ years of experience in SQL for database querying, performance tuning, and debugging. Data Streaming & Processing : 2+ years hands-on experience with Kafka, Zookeeper, and Spark. Scripting & Automation : 2+ years with strong skills in Bash scripting and Python for automation, task management, and issue resolution. Containerization & Orchestration : 1+ year proficiency in Docker, Kubernetes, or other containerization technologies is essential. Monitoring & Performance Tools : Experience with Grafana, Datadog, Prometheus, or similar tools for system and performance monitoring. Networking & Load Balancing : Proficient in TCP/IP, load balancing strategies, and troubleshooting network-related issues. Web & API Technologies : Understanding of HTTP, SSL, REST APIs for debugging and troubleshooting API-related issues. Nice To Have Skills Familiarity with Data Science or ML will be an edge. Experience with LDAP, SSO, OAuth authentication. Strong understanding of database internals and system architecture. Cloud certification (at least DevOps Engineer level) (ref:hirist.tech) Show more Show less
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Join us as a Software Engineer at Barclays, where you will be responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. To be successful as a Software Engineer you should have experience with: A firm understanding of DevOps / CI / CD in an enterprise context coupled with an understanding of PaaS and Cloud deployment options. A software/application engineering background that includes experience with DevOps tools and platforms such as GitLab, OpenShift, , Docker, Kubernetes, Jenkins, Gradle, Maven and their equivalents, python, Java, spring framework etc. Infrastructure as Code experience, with CloudFormation, Terraform or equivalents. You will be a strong communicator, verbally and in writing, able to tailor your message appropriately to the audience. Excellent problem solving and communication skills - the ability to triage complex issues, determine action plans and see them through to completion while keeping stakeholders informed and updated. Some Other Highly Valued Skills May Include An automation mind-set. Knowledge and experience of software development life cycle along ideally with Java or Go based development teams. Knowledge and experience of end-to-end infrastructure including networking, firewalls, load balancers, application servers etc. An exposure to test automation, test driven development (TDD) and agile delivery practices. Understanding of monitoring and observability tools such as AppDynamics, ELK, AWS CloudWatch, AWS XRay etc. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Show more Show less
Posted 1 week ago
6.0 - 8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Basic Function The Finance Systems analyst role requires a highly skilled technical consultant who will be responsible for: Managing and maintaining MD365 ERP suite and associated systems within the finance function Administration, incident and change management, system optimization, and integration support across finance applications Managing TM1 systems for data & other maintenance requests Handle requests for automation using VBA macro in excel Essential Functions Administer and maintain the MD365 Finance and Operations (F&O) environment, TM1 Planning system, and associated finance platforms. Monitor, triage, and resolve incidents, service requests, and change requests from finance users. Manage system security, user access, workflow configurations, and maintain system governance standards across both MD365 and TM1. Work with finance teams to gather, understand, and implement system change requirements Support integration activities across MD365, TM1, and external/internal platforms (CRM systems, banks, reporting tools, etc.). Perform routine TM1 model maintenance, metadata updates, data load management, and basic model troubleshooting. Collaborate with internal IT teams and external vendors to ensure timely resolution of escalated issues and planned upgrades. Conduct periodic system health checks, audit reviews, and ensure compliance with IT and finance control frameworks. Document system changes, workflows, integration maps, and technical procedures. Assist in testing and validation during upgrades, patches, or deployments for both MD365 and TM1 systems. Identify and suggest automation or optimization opportunities within the finance systems landscape Develop and maintain excel based macro automation tools across functions Implement quality checks and validation processes to ensure the integrity and accuracy of financial data reported across TM1, MD365, and other platforms Conduct in-depth analysis of financial data, identify trends, and provide recommendations to improve planning and forecasting processes. Continuously seek opportunities to optimize existing reporting solutions and introduce new technologies or methodologies to improve reporting accuracy and efficiency. Systems & Data Management Reconcile data between PBI, TM1 and D365, ensuring consistency and accuracy Maintain and enhance customized TM1 reports, including cube structures for people cost and customer-level aggregation Skills Technical Skills Microsoft Dynamics 365 Certifications (e.g., MB-300, MB-310). TM1/IBM Planning Analytics Certifications or badges Experience with Power Platform (Power BI, Power Automate) for reporting and automation initiatives Expertise in developing functional VBA macros in excel Familiarity with integration tools such as Azure Logic Apps, KingswaySoft, or similar. Background in finance operations within the utility, energy, or regulated industries is preferred Process Specific Skills Working experience in IT Operations preferably in Finance domain Process flows, Documentation and preparation of SOPs Ability to work with clients independently Ability to drive conversation related to financial results with SBU leaders Soft Skills (Desired) Excellent oral/written communication skills, presentation skills- MANDATORY Excellent organization and time management skills Excellent analytical skills and competent at logical reasoning Must be a self-starter, detail oriented with the ability to meet deadlines under pressure Able to prioritize multiple activities and projects Self-disciplined and result oriented Demonstrate attention to detail in a fast-paced work environment – especially during processing Ability to multitask Ability to work effectively as part of a team Commitment and drive for results Strong analytical skills Ability to understand and question established process guidelines to bring about possible process improvements Work Experience & Other Requirements Must be a graduate in IT or Computer science with at least 6-8 years of experience Experience in working in IT support function involving MD365, TM1, VBA, and Power BI Show more Show less
Posted 1 week ago
3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The CKM team includes a team of knowledge editors and writers across various regions. We manage knowledge bases in Confluence and Contentstack and work towards providing the best user experience to our Support Ambassadors who use our workflows and macros and Airbnb users who visit the Help center and/or receive macros. The Difference You Will Make As a Knowledge Editor, you will be responsible for writing and editing content for our knowledge bases. You will work closely with the Knowledge Strategist, and support the Knowledge Manager in drafting high quality, accurate, and optimized content. A Typical Day Create, organize, and optimize critical knowledge content Work on content improvement through Jira tickets with role wise targets Identify improvements and knowledge gaps in our content through audits and data analysis Ensure our content is accurate, consistent, and highly effective for our users Triage and maintain content and workflow feedback across the organization Build and maintain key relationships with CS Operations, Partners, Training, Quality, Business Process and Change Management teams Your Expertise 3+ years of experience in technical writing or relevant experience Excellent proofreading skills Excellent communication and interpersonal skills Understanding of machine learning and AI applications in knowledge management Expertise in knowledge management and content strategy Knowledge of information architecture Highly developed organizational and time-management skills to assess and prioritize tasks Ability to work autonomously in a fast-paced environment Resourceful, detail oriented, and comfortable with ambiguity Knowledge of SEO strategy Proven ability to work in a multicultural, multilingual global organization Experience of customer support operations and agent-facing knowledge is an advantage Our Commitment To Inclusion And Belonging Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing... You’ll be expected to design and develop complex software architecture for our machine-to-machine Management Center platform. This single, scalable system enables our customers to access one of the largest globally integrated networks. Your work will help us to stay at the forefront of technology and positively impact the customer experience. Working closely with external teams to define release content and ensure growth of the platform to meet competitive demands. Leading the engineering web and application programming interface teams through software platform releases, ensuring products are on spec, architecturally sound, and delivered on time. Supporting customers with major platform issues and coordinating triage efforts to solve them. Adhering to industry standards and best practices and understanding emerging technologies and trends to continuously improve the systems, application, infrastructure, and processes. Where you'll be working... This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager. What We’re Looking For... You get excited by the possibilities that technology creates and how it can improve the way we do business. Applying your analytical skills and expertise to solve complex problems is personally rewarding. With strong written and verbal communication abilities, you’re expected to cut through technical jargon to describe complex concepts in a way everyone can understand. You’ll Need To Have Bachelor's degree or four or more years of work experience. Four or more years of relevant work experience. Strong experience in successfully handling big and complex tech transformation projects using the Java and spring reactive framework and microservices along with hands on experience in building cloud native applications. Demonstrated ability in driving technology transformation on Cloud, Containerization, DevOps, Agile, Cassandra and other emerging technologies. Experience in progressive transformation, technology enablement, innovation or consumer retail exposure. Good understanding of enterprise service platforms and their impact in overall customer experience. Strong background in stakeholder and partner management along with cross-functional collaboration. Excellent analytical, written and oral communication skills, and be able to explain complex concepts both concisely and simply. Lead and demonstrated ability to drive projects in Agile and be able coach and mentor the teams on best practices. Ability to build a positive, collaborative working environment that instills respect, trust, quality and success as its core goals Even better if you have one or more of the following: Strong understanding of database architecture and programming. Experience with service oriented architecture and messaging platforms. Java development experience. Knowledge and experience with SRE practice. Knowledge and experience with DevOps and automation. Good to have a knowledge in any BPM workflow. Good to have a knowledge in any Front end. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Show more Show less
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
Thiruvananthapuram, Kerala, India
Remote
The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What is the Opportunity? We're building a next-generation application to help banks alert customers on balance thresholds , the Senior Consultant will be responsible for defining, designing, and building the product. The Senior Consultant will collaborate with the platform architecture team for the definition and adoption of the appropriate design patterns. This role is technical and involves hands-on software development. The successful candidate will be passionate about software architecture, and the design of real-time data processing applications. Mode of work: Hybrid What will you do? Support and align efforts to meet customer needs as a part of software delivery Work with senior team members to learn, review and assess product capabilities Understand standard out of the box interface specifications where applicable Understand requirements for the software features and enhancements to be developed Create technical specification documents Convert requirements into user stories and acceptance criteria for application development and testing Code development and peer code review Create unit test scenarios and unit test cases to map coverage of the application functionality to documented use cases Root cause analysis Communicate proactively with customers and internal team members to deliver business value as a part of daily work management Participate in and contribute to triage sessions with customers and partners Support team in developing product and customer knowledge base Learn and adopt new technologies as required by the organization What do you need to succeed? Must have: Degree in Computer Science, Engineering or equivalent study/experience Industry accepted certification in Java technologies 5 -7 years of development experience Well versed in writing queries and procedures and understanding the existing procedures Able to do performance tuning in Java and Oracle Strong debugging capability in Java based application Basic knowledge of cloud concepts Multiple years of experience working with customers and partners Agile, Scrum experience Familiarity/experience with process methodologies used in software industry Experience in Java technologies Experience in multi-threaded server-side programming Experience programming in user interface technologies Knowledge and working experience to use relational databases Familiarity with J2EE application servers, Core Java, J2EE, Spring, Hibernate Familiarity with automation of repeatable processes is desirable Web Services: REST, SOAP MS Office Suite - Microsoft Excel, Word, PowerPoint, Wiki Familiarity using development tools: IDE, Unit testing tools, Build tools, Source control and code review tools Ability to work in remote and/or office setting Fast paced environment with tight deadlines Support offshore hours / multiple time zones Flexibility with working hours based on team and client needs Nice to have: Jasper Reports, GWT knowledge Customer facing skills: Connect, Engage, Listen, Explain, Relate, Trust Strong, clear, and concise written and verbal communication skills Strong interpersonal skills and can foster team collaboration Ability to negotiate and convince and to identify innovative solutions to problems Out of the box thinking approach ability to conceptualize and articulate new approaches and solutions Ability to collaborate and communicate to achieve positive outcomes Detail-oriented and strong ability to prioritize and meet deadlines Aptitude to solve problems Ability to conceptualize and articulate new approaches and solutions at all levels of organization Ability to collaborate and communicate to achieve positive outcomes Strong ability to prioritize and meet deadlines Able to work under stress and conflicting timelines, when necessary Pro-active and has a strong desire to learn What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Join us as a Software Engineer at Barclays, where you will be responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. To be successful as a Software Engineer you should have experience with: A firm understanding of DevOps / CI / CD in an enterprise context coupled with an understanding of PaaS and Cloud deployment options. A software/application engineering background that includes experience with DevOps tools and platforms such as GitLab, OpenShift, , Docker, Kubernetes, Jenkins, Gradle, Maven and their equivalents, python, Java, spring framework etc. Infrastructure as Code experience, with CloudFormation, Terraform or equivalents. You will be a strong communicator, verbally and in writing, able to tailor your message appropriately to the audience. Excellent problem solving and communication skills - the ability to triage complex issues, determine action plans and see them through to completion while keeping stakeholders informed and updated. Some Other Highly Valued Skills May Include An automation mind-set. Knowledge and experience of software development life cycle along ideally with Java or Go based development teams. Knowledge and experience of end-to-end infrastructure including networking, firewalls, load balancers, application servers etc. An exposure to test automation, test driven development (TDD) and agile delivery practices. Understanding of monitoring and observability tools such as AppDynamics, ELK, AWS CloudWatch, AWS XRay etc. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Back to nav Share job X(Opens in new tab or window) Facebook(Opens in new tab or window) LinkedIn(Opens in new tab or window) Show more Show less
Posted 1 week ago
0.0 - 1.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Skill required: Next Generation Customer Operations - Master Data Management (MDM) Designation: Business Advisory New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Architect master data solutions across platforms to consolidate content, synchronize data, provide centralized maintenance of unified data, enable rich product content management and print publishing as well as to synchronize global data ensuring consistency and control of master data elements. What are we looking for? Process-orientation Commitment to quality Written and verbal communication Adaptable and flexible Analytical Skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Validate firmographic Account information in internal systems against industry standards Address, Industry Vertical, Employee Size, and Product Information Understand the business review process thoroughly and can identify critical situations and edge cases that require escalation for further review Validate Account mappings and associations between internal systems Validate Billing System order information, Opportunity Information, and Profile Information Triage and troubleshoot data errors in any of the above Based on research and rules, make a recommendation to resolve issue Demonstrated problem solving abilities and a proficiency in investigative type of work that requires a keen attention to detail and following processes Demonstrated ability to prioritize & manage multiple tasks efficiently Ability to work independently, meet timelines and demonstrate initiative Data oriented individuals who are self-starters Comfortable with becoming highly specialized in this area of Data Management Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. What you will do Perform general application development activities, including unit testing, code deployment to various environments using .Net Core, .Net Framework, MVC and GCP Maintains and enhances high scale applications from the backend to UI layer, focusing on operational excellence, security and scalability. Solves problems with medium complexity Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Documents code/processes so that any other developer is able to dive in with minimal effort. Actively participates in the estimation process, project planning, user story grooming, sprint reviews, retrospectives etc GCP Cloud Certification is a plus. What Experience You Need A Bachelor’s or Master’s degree in software engineering, computer science, or a related field. 5+ years of overall IT experience 4+ years experience working with C#, MVC,.net Core,SQL Server,WCF,Web API,Entity framework, JavaScript (VueJS preferred) 2+ years experience with Cloud technology: GCP, AWS, or Azure 2+ years experience with source code management systems (e.g. SVN/Git, Github), CICD, Infrastructure as Code What could set you apart UI development (e.g. HTML, JavaScript, Angular and Bootstrap) Agile environments (e.g. Scrum, XP) Relational databases (e.g. SQL Server, PostgreSQL) Atlassian tooling (e.g. JIRA, Confluence, and Github) Working knowledge of Python Excellent problem-solving and analytical skills with good teamwork capabilities. We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks. Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference! Who is Equifax? At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Show more Show less
Posted 1 week ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
The triage job market in India is growing rapidly, with many opportunities available for job seekers in this field. Triage professionals play a crucial role in assessing and prioritizing the needs of patients in healthcare settings, as well as in other industries such as customer service and IT support.
If you are looking for triage jobs in India, here are 5 major cities where hiring for these roles is actively taking place: 1. Bangalore 2. Mumbai 3. Delhi 4. Hyderabad 5. Pune
The average salary range for triage professionals in India varies based on experience levels. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
In the field of triage, a typical career path may involve starting as a Triage Analyst, advancing to a Triage Specialist, and eventually becoming a Triage Manager or Team Lead. With experience and additional certifications, one can further progress to roles such as Triage Consultant or Triage Director.
In addition to expertise in triage processes, other skills that are often expected or helpful for triage professionals in India include communication skills, problem-solving abilities, attention to detail, critical thinking, and the ability to work under pressure.
Here are 25 interview questions for triage roles, categorized by difficulty level:
Can you explain the difference between urgent and non-urgent cases?
Medium
How do you ensure accuracy and efficiency in your triage assessments?
Advanced
As you explore triage job opportunities in India, remember to highlight your skills and experiences effectively in your job applications and interviews. By preparing thoroughly and showcasing your expertise confidently, you can increase your chances of landing a rewarding career in the field of triage. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.