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6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Role Overview We are looking for a skilled and experienced SDET with a strong background in automation to join our core research labs in India. You will be responsible for independently designing, developing, and maintaining production automation systems, while working closely with research and development teams to ensure seamless and timely daily threat content releases. Prior experience in the cybersecurity domain is preferred. This is a Hybrid position located in Bangalore. You will be required to be onsite on an as-needed basis, typically 1 to 6 times a month. We are only considering candidates within a commutable distance and are not offering relocation assistance at this time. About The Role Independently maintain and enhance production automation systems to support daily content releases with no or minimal downtime. Work closely with developer to make test automation framework changes, perform code reviews, and implement test automation best practices. Overseeing seamless code rollouts, maintaining production integrity, and spearheading root cause analysis for persistent issues. Identify and implement opportunities to improve and automate the CI/CD process. Drive product quality using industry best practices. Use and automate a variety of debugging tools to assist in triage and collecting system information. About You 4–6 years of experience in quality testing and automation, with a strong foundation in Python and automation frameworks. Hands-on experience with both Windows and Linux operating systems, along with a solid understanding of system architecture. Familiarity with Windows SysInternals tools is an added advantage. Experience with daily release operations including build validations, smoke testing, and deployment readiness checks. Proficient in version control systems such as Git. Exposure to migrating automation frameworks to cloud platforms like GCP, AWS, or Azure for scalable and efficient test execution; knowledge of anti-malware, networking, or cloud-based applications is a plus. Hybrid Company Overview McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment. Company Benefits And Perks We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Bonus Program Pension and Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status. Show more Show less
Posted 1 week ago
15.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Title: Senior Technical Program Manager – Payments Engineering Location: Hyderabad Job Type: Full-Time Experience Level: 15+ Years Team: Payments Engineering Team About the Role We are seeking a Senior Technical Program Manager (TPM) with a in-depth knowledge of Payment system and technical foundation in TIBCO Business Events (BE), TIBCO Business Works (BW), and Java Microservices to join our Payment Engineering team. As a TPM, you will lead the planning, coordination, and delivery of technically complex integration and application development programs across multiple teams and domains. The focus will be on building scalable, event-driven architectures for mission-critical platforms. This is a high-impact leadership role bridging system integration, application modernization, and operational excellence. You will collaborate with solution architects, integration specialists, and engineering leads to execute programs aligned with enterprise goals. Key Responsibilities Drive end-to-end execution of Payment Platforms involving TIBCO and Java-based microservices. Collaborate with Architects and Engineering Managers to define system design using TIBCO BE/BW for real-time decisioning and orchestration . Plan capacity, staff appropriate TIBCO and Java microservices teams, and manage dependencies across internal/external teams. Track program health, manage risks, and implement mitigation strategies. Lead technical programs involving TIBCO BW/BE , Java Spring Boot microservices , and API-led integrations . Develop program roadmaps and detailed execution plans across platform, middleware, and application layers. Define functional specifications, success criteria, and ensure observability is embedded throughout the lifecycle. Champion Agile/SAFe practices for planning, sprint execution, and delivery tracking. Coordinate governance activities, executive reporting, and delivery accountability across stakeholder groups. Work with Cloud Ops, DevOps, and Support teams to ensure production readiness, availability, and performance SLAs. Drive incident triage and root cause analysis for any TIBCO/Java-related outages or integration failures. Minimum Qualifications 12+ years of technical program management in integration-heavy environments. 10+ years of hands-on or architectural experience with TIBCO Business Works Tibco Business Events , Oracle, Kafka Strong expertise with Java/Spring Boot microservices , including RESTful API design and orchestration. Experience with enterprise integration patterns, messaging systems (JMS, EMS), and monitoring tools. Strong understanding of SDLC, Agile methodologies (Scrum, SAFe), and continuous delivery processes. Excellent communication and stakeholder management skills. Preferred Qualifications Experience delivering large-scale integration platforms in banking or payments domains. Experience in Modernization of Legacy Platforms Knowledge of containerized deployments (Docker/Kubernetes) for microservices. Certifications in TIBCO, PMP and Agile methodologies. Experience with cloud migration of TIBCO workloads or hybrid TIBCO-cloud architectures. Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Minimum qualifications: Bachelor’s degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree in an industry setting. 2 years of experience with data structures or algorithms in either an academic or industry setting. 2 years of experience with full stack development, across back-end such as Java, Python, GO, or C++ codebases, and front-end experience including JavaScript or TypeScript, HTML, CSS or equivalent. Preferred qualifications: Master's degree or PhD in Computer Science or a related technical field. 2 years of experience with performance, large scale systems data analysis, visualization tools, or debugging. Experience developing accessible technologies. Proficiency in code and system health, diagnosis and resolution, and software test engineering. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise, you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. At Corp Eng, we build world-leading business solutions that scale a more helpful Google for everyone. As Google’s IT organization, we provide end-to-end solutions for organizations across Google. We deliver the right tools, platforms, and experiences for all Googlers as they create more helpful products and services for everyone. In the simplest terms, we are Google for Googlers. Responsibilities Write product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
India
Remote
Job Title: Business Analyst – Capital Markets Location: Remote Work Salary: Based on competency Required Skills (Domain): Candidate must possess minimum of 5+ years of experience in Banking and Financial services domain with Investment Management experience. Good understanding of the systems, workflows and data related to front, middle, and back-office solutions in Asset Servicing/Asset Management. Strong grasp of Investment operational processes with respect to Accounting, Pricing, Nav Calculation, Trade Settlement, Reconciliation, Reference Data Management, Corporate Actions etc Hands-on experience in Eagle suit of products (Accounting, RDC/SRM, Data Management or Performance) is a must. Client interfacing skills, Requirements gathering, Data Analysis skills and Test Execution skills are mandatory Good understanding of Market Data and operational workflow related to EQ, Fixed Income, Derivatives (Options, Futures, Swaps, etc) and/or Alternatives are a must Strong understanding of data integration, meta data management and ability to run SQL queries to perform data analysis are must to have. Strong communication and Documentation skills are mandatory Exposure to Third-party data providers such as Bloomberg, Reuters, MSCI , and other rating agencies is a plus. This is what you will do: This position requires a highly motivated individual with the ability to work independently and as part of a project team. You will : Be working with the client team to gather requirements, demonstrate product capabilities, define/streamline Business Processes, train the client team on product modules, triage, debug, and fix quality issues through resolution. Must rationalize problems and use judgment and innovation to define clear and concise solutions. Perform gap analysis or conduct Proof of concepts where necessary Prepare Functional Requirements and to articulate them to Client Stakeholders to pursue approvals. Handle client expectations and manage the delivery of related interfaces by internally coordinating with teams across the globe. Prepare test bed for UAT executions Be writing test cases, test plans and preparing detailed test logs with suitable proof of validation. Be writing SQL queries to validate voluminous data across systems and performing reconciliation. Collaborate across regions (APAC, EMEA, and NA) to effectively and efficiently identify root cause of code/data issues and come up with a permanent solution. Team Overview: The dedicated team of highly skilled professionals at Eagle Technology Resources Pvt Ltd work on ensuring deployment of innovative solutions for the complex world of finance. Our extensive experience helps clients bring to life their business and technology operations, as well as gain the most value from their ongoing investments in technology. This is what you will get: Competitive compensation package. A close and informal relation with the client’s team (We are treated as the extension of the project team of our client). Challenging product development work with a team of professionals. Dynamic environment with very low level of bureaucracy. Flexible working hours with the option to work from home under certain circumstances. Who we are : Eagle Technology Resources Pvt Ltd , Bhubaneswar is an employee centric organization where we believe in creating tangible value and meaningful growth with a competitive advantage for all our stakeholders. It was started in 2005 as a remote development center for Eagle Investment Systems, USA (Now part of BNY Mellon) which is a leader in the world of investment services and investment management. Today, we offer a wide range of IT solutions to help businesses and their people in their quest to scale greater heights. Show more Show less
Posted 1 week ago
140.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. Title: Information Security Engineer III Location: Gurugram, India About NCR Voyix NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and digital banking industries. NCR VOYIX transforms retail stores, restaurant systems and digital banking experiences with comprehensive, platform-led SaaS and services capabilities. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 15,000 employees in 35 countries across the globe. Information Security Engineer III This role is part of NCR’s Global Information Security team. This team is responsible for developing and implementing NCR’s corporate information security program. The primary goal of the program is to protect the confidentiality, integrity, and availability of information resources. Key information security functions and activities include architecture and design for NCR information security controls, developing and enforcing policies and standards, security awareness training, risk management, assessment, and testing, monitoring and metrics, incident management, and threat and vulnerability management. The Information Security Engineer III shall be responsible for the day-to-day activities required to respond for both routine and high severity incidents. The Information Security Engineer III shall work in a collaborative manner with incident responders, key incident management team members, management, and other stakeholders to ensure security incidents are contained, eradicated, remediated and after-action review is held according to corporate policy. The Information Security Engineer III is expected to contribute to weekly status calls and is On-Call which includes working off hours/weekends and respond to ad-hoc requests as part of this position. The Information Security Engineer III will work with stakeholders and team members to assist with improving incident response processes that are aligned with the mission of the office of the CISO. Key Responsibilities As an active member of the team, monitor and process response for security events on a 24x7 basis. Lead Postmortem exercises post incidents with a focus to identify deficiencies requiring additional attention. Triage, respond to and escalate security incidents. Provide or facilitate the forensics analysis of security events. Leverage automation and orchestration solutions to automate repetitive tasks. Work alongside other security team members to hunt for and identify security issues generated from the network, including third-party relationships. Evaluate SOC policies and procedures/playbooks and recommend updates to management as appropriate. Coordinate incident response activities across multiple independently managed environments and security teams. Leverage knowledge in multiple security disciplines, such as Windows, Unix, Linux, data loss prevention (DLP), endpoint controls, Public Cloud, and networking, to offer global solutions for a complex heterogeneous environment. Utilize multiple security/threat intelligence tools and resources to understand threats. Analyze and respond to minor and major incidents, reported SPAM and Phishing e-mails. Partner with the detection engineering team to improve tool usage and workflow, as well as with the advanced threats and assessment team to mature monitoring and response capabilities. Provide leadership in process improvement and automation of incident response activities. Support 24/7 operations Perform other duties as assigned Skills And Qualifications Strong knowledge of network, backend systems, operating systems, applications, and web services in a manner that allows for the interaction of all as it relates to security and services. 5+ Years as a Senior incident responder/leader of incident response Ability to apply analytical expertise and critical thinking to security incidents Ability to assimilate, understand and utilize various security technologies Ability to collaborate within a geographically distributed team of Incident Response Analysts Demonstrated team or functional leadership experience Experience processing and analyzing intelligence in support of management decision making Current Information Security related certification preferred. Current Public cloud related certification preferred. Knowledge of relevant information security and incident response frameworks such as NIST Cyber Security Framework, MITRE ATT&CK Framework. Strong communication skills and ability to work in a collaborative atmosphere Strong attention to detail Ability to deal with ambiguity and translate high level objectives into detailed tasks Ability to prioritize work with multiple, simultaneous work assignments. Ability and willingness to learn new tools and processes. Experience documenting business processes or technical procedures preferred. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.” Show more Show less
Posted 1 week ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing The primary objective of this role is to Routing, Switching, Manage LAN, WAN, wireless Network and Knowledge of SDWAN Cisco Viptela Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. Job Description Key Responsibilities: Proactively monitors the work queues. Hands on experience: Routing, Switching and Wireless technology. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing The primary objective of this role is to Routing, Switching, Manage LAN, WAN, wireless Network and Knowledge of SDWAN Cisco Viptela Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. Job Description Key Responsibilities: Proactively monitors the work queues. Hands on experience: Routing, Switching and Wireless technology. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience with software development in one or more programming languages, and with data structures/algorithms. 3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture. 3 years of experience with full stack development, across back-end such as Java, Python, GO, or C++ codebases, and front-end experience including JavaScript or TypeScript, HTML, CSS, etc. Preferred qualifications: Master's degree or PhD in Computer Science or a related technical field. 1 year of experience in a technical leadership role. Experience developing accessible technologies. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. In this role, you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. The Core team builds the technical foundation behind Google’s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google’s products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company. Responsibilities Write and test product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Location: Noida, India www.SEW.ai Who We Are: SEW, with its innovative and industry-leading cloud platforms, delivers the best Digital Customer Experiences (CX) and Workforce Experiences (WX), powered by AI, ML, and IoT Analytics to the global energy, water, and gas providers. At SEW, the vision is to Engage, Empower, and Educate billions of people to save energy and water. We partner with businesses to deliver platforms that are easy-to-use, integrate seamlessly, and help build a strong technology foundation that allows them to become future- ready. A Couple of Pointers: • We are the fastest growing company with over 420+ clients and 1550+ employees. • Our clientele is based out in the USA, Europe, Canada, Australia, Asia Pacific, Middle East • Our platforms engage millions of global users, and we keep adding millions every month. • We have been awarded 150+ accolades to date. Our clients are continually awarded by industry analysts for implementing our award-winning product. • We have been featured by Forbes, Wall Street Journal, LA Times for our continuous innovation and excellence in the industry. Who we are looking: We are looking for a talented and self-driven individual to accelerate our efforts and be a major part of our high-quality culture. A successful professional can help create a high employee engagement and commitment within the organization. Job Responsibilities: Product Delivery & Techno-Functional Mindset: • A track record of shipping high quality Enterprise or SaaS products • Understanding of industry trends, market proposition, and competitive benchmark • Experience in web/mobile applications and interfaces with modern UX/UI patterns • A techno functional mindset that allows you to solution the problem technically and functionally • Experience in 3rd party integrations with understanding of technical concepts and architecture • Get involved in the planning and analysis phase of the product lifecycle • Advanced analytical, problem solving, research, and time management skills Requirement Gathering & Documentation Skills: • Evaluates requirements against existing business and system processes • Creates models to identify, validate, document, and communicate business requirements and organize them into a comprehensive and understandable "to-be" state to ensure that the client understands both the requirements and the results of changes to the system(s) • Create business requirement document (BRD)/ system specification documents (SSD), prototypes, workflow diagrams, use case diagrams, stories etc. • Identify opportunities to improve existing business and system processes Ability to understand and articulate end-to-end scenarios technically and functionally Stakeholder Management & Delivery Coordination: • Partnering with stakeholders and subject matter experts to fully understand business needs to effectively gather and document business requirements • Provides detailed walkthrough sessions to all Stakeholders (internal & external) for gathered requirements • Assist Quality Management team to make sure deliverables are always at par with defined standards of the product. • Assist all Stakeholders (internal & external) for seamless execution of User Acceptance testing phase and drive triage meetings for all logged issues • Communicates technical issues to non-technical users/clients or controls all changes through a formalized change request process, assessing the impact of requirement changes, and updating requirements appropriately • Works with Customer Support, Training and Documentation teams to confirm that documentation reflects how the software functions Education & Experience: • MBA with 5 years of industry experience from A School • Bachelor’s degree in B.TECH computer science or MCA or MBA in Finance. • Prior experience in product company Required Skills: • Problem Solving and strong Decision Making • Must have knowledge of Microsoft Excel. • Outstanding communication and presentation skills • Ability to architect and drive change • Ability to lead in a global, matrix environment • Degree in computer science or a similar field. • Client management skills. Searching for your dream job? We are a true global company that values building meaningful relationships and maintaining a passionate work environment while fostering innovation and creativity. At SEW, we firmly believe that each individual contributes to our success and in return, we provide opportunities from them to learn new skills and build a rewarding professional career Show more Show less
Posted 1 week ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Summary: We are looking for Software Development Engineer in test to work on validation of high-performance storage solutions for HPC and AI markets. The ideal candidate will have experience designing, implementing, debugging and running both automated and manual software-based tests in a Linux environment, using shell tools and scripts. Responsibilities for this role include but are not limited to : Design and develop both automated and manual test cases to validate product features Run automated and manual tests as needed to validate product defect fixes and functionality Work with the Engineering manager and a geographically distributed team to understand product requirements and features Triage test failures on a daily basis Contribute to QA reports and provide input on release metrics Contribute to and validate product documentation Qualifications: BS/MS in Computer Science, Computer Engineering or equivalent degree/experience. 3+ years of component and system-level test experience 3+ years of experience working in Linux environments with Python languages; Experience with distributed filesystem storage environments Experience with file system, hardware fundamentals and common protocols (NFS / CIFS). Experience in storage systems troubleshooting and integration (NAS appliance a plus). Excellent time management skills, with the ability to independently prioritize, multitask, and work under deadlines in a fast paced environment Knowledge of Parallel File Systems, in particular Lustre, is highly preferred. Experience with git, JIRA, Jenkins and gerrit preferred Our team is highly motivated and focused on engineering excellence. We look for individuals who appreciate challenging themselves and thrive on curiosity. Engineers are encouraged to work across multiple areas of the company. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers and researchers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less
Posted 1 week ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Responsibilities (Functional) You will provide functional design and configuration solutions to support Experian's global business processes You will support the effort to build and update Experian's global business processes You will deliver changes in the following Oracle modules –Accounts ReceivablesAdvance CollectionsReceivablesService ContractsAdvanced PricingInventoryAccounts Payable (AP)General Ledger (GL) Prepare configuration guides (BR100), requirements (RD50), functional design (MD50), conversions (CV40), test scripts and training manuals Conduct impact analysis of a change e.g. patches, scripts, data fixes and change requests Identify and suggest technical and functional process improvements Generation of test plans for patches/break fixes/change requests to ensure their comprehensiveness and relevance. Responsibilities (Technical) Deliver technical RICEW components that follows Experian custom build standards, deliver to user expectations and perform within expected benchmark levels and Experian global processes Prepare technical design (MD70), Conversion (CV60), deployment (MD120) documents, and unit test scripts Responsible for deployment and release of technical changes, in all environments (DEV to PRODUCTION) Communicate well with peers within, and across tracks, to develop a full understanding of what is being build, and in sharing common RICEW objects Support PRODUCTION issues, in aiding R&D, and sharing of knowledge to improve our service levels Perform code review for CRs delivered by technical team members Responsibilities (Process) Operate in a global DevOps environment, working to deliver Change Requests (CR) and resolution of PRODUCTION incidents concurrently Follow either traditional waterfall methodology, or agile methodologies (i.e. scrum, Kanban) to deliver CR/ Projects depending on business requirements Provide Peer approval for UAT and PRODUCTION deployment for CRs delivered by the delivery team Follow global processes for incident triage and resolution (i.e. follow-the-sun model) Provide positive input to regular team meetings, to enhance both the quality of the application, and improve knowledge and expertise within the team Required Knowledge Degree preferably in Computer Science/ Software Engineering or MIS Oracle Applications R12 development experience Experience with Financials –General Ledger, Assets, Cash Management, AGIS and CEA modules Hands-on experience in Oracle Application Framework – OAF (i.e. Ability to create, extend, deploy OA framework pages, and ability to personalize Core and OAF pages) Oracle Forms, Reports and BI Publisher tool experience Configure WebADI Oracle Workflow design and development experience Oracle Approvals Management (AME) Oracle Alerts Well-versed in Oracle AOL functionalities Unix Shell scripting experience Experience using version control and code promotion tools (BitBucket, Jenkins) Experience of using incident and change tracking software (ServiceNow) At least 10 years of IT development experience on large Oracle ERP implementations or Support environments Qualifications Qualifications Computer Science/Software Engineering Degree Oracle Applications R12 devlopment experience Experience with Financials –General Ledger, Assets, Cash Management, AGIS and CEA modules Oracle Forms, Reports and BI Publisher tool experience Hands-on experience in Oracle Application Framework – OAF (i.e. Ability to create, extend, deploy OA framework pages, and ability to personalize Core and OAF pages) Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits Experian care for employee's work life balance, health, safety and wellbeing. To support this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. This is a hybrid remote/in-office role and reporting to your manager. This is individual contributor (Non-Managerial) role Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Minimum qualifications: Bachelor’s degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. 2 years of experience with data structures or algorithms in either an academic or industry setting. 2 years of experience with Android application development. Experience with Software Engineering, Mobile App Development, Kotlin, Java. Preferred qualifications: Master's degree or PhD in Computer Science or related technical field. Experience developing accessible technologies. Experience with Java, Kotlin, Web Development, Mobile App Development. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. The Platforms and Ecosystems product area encompasses Google's various computing software platforms across environments (desktop, mobile, applications). The products provide enterprises, and ultimately end users, the ability to utilize and manage their services at scale. We build innovative and compelling software products—from apps to TVs, from laptops to phones—that have an impact on people’s lives across the world. Responsibilities Write product or system development code. Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations, and quality. Participate in, or lead design reviews with peers and stakeholders to decide on available technologies. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Job Description As a .NET Developer, you will be a key contributor to our team, driving the design, development, and maintenance of high-performance, scalable applications. You will leverage your deep expertise in .NET technologies and cloud platforms (GCP preferred) to lead and mentor a team, ensuring the delivery of robust and efficient solutions. You will play a pivotal role in shaping our technical direction, promoting best practices, and fostering a culture of continuous improvement. What You Will Do Lead a team of .NET developers, providing technical guidance, mentorship, and code reviews. Establish and enforce coding standards, design patterns, and best practices. Foster a collaborative and innovative team environment. Design and develop complex, scalable, and secure applications using .NET Core, .NET Framework, MVC, Web API, and Entity Framework. Architect and implement microservices and serverless solutions on GCP. Ensure applications meet performance, security, and scalability requirements. Drive the adoption of modern software development practices, including CI/CD and Infrastructure as Code. Leverage GCP services to design, deploy, and manage cloud-based applications. Implement and maintain CI/CD pipelines for automated deployments. Utilize Infrastructure as Code tools to manage and automate infrastructure provisioning. Lead the resolution of complex technical issues, performing root cause analysis and implementing effective solutions. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Actively participate in project planning, estimation, user story grooming, sprint reviews, and retrospectives. Drive continuous improvement initiatives to enhance development processes and efficiency. Document code and processes to enable knowledge transfer and team efficiency. Contribute to the technical roadmap and architectural vision. Evaluate and recommend new technologies and tools to improve development efficiency and application performance. What Experience You Need Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. 5+ years of hands-on experience with C#, .NET Core, .NET Framework, MVC, Web API, Entity Framework, and SQL Server. 3+ years of experience with cloud platforms (GCP preferred), including designing and deploying cloud-native applications. 3+ years of experience with source code management (Git), CI/CD pipelines, and Infrastructure as Code. Strong experience with Javascript and a modern Javascript framework, VueJS preferred. Proven ability to lead and mentor development teams. Strong understanding of microservices architecture and serverless computing. Experience with relational databases (SQL Server, PostgreSQL). Excellent problem-solving, analytical, and communication skills. Experience working in Agile/Scrum environments. What Could Set You Apart GCP Cloud Certification. UI development experience (e.g., HTML, JavaScript, Angular, Bootstrap) Experience in Agile environments (e.g., Scrum, XP) Relational database experience (e.g., SQL Server, PostgreSQL) Experience with Atlassian tooling (e.g., JIRA, Confluence, and Github) Working knowledge of Python Excellent problem-solving and analytical skills and the ability to work well in a team We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks. Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference! Who is Equifax? At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Show more Show less
Posted 1 week ago
3.0 - 4.0 years
0 Lacs
Delhi, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. Meet Our Team: We are the Global SOC team, part of Global Information Security at Hitachi Digital. Our mission is to protect the company's and its customers' vital information systems and data while responding to attacks, intrusions, and other security incidents. As passionate advocates of information security, we are a team of out-of-the-box thinkers, innovators, and collaborative problem-solvers. We continuously seek new and better ways to enhance our practices and strive for nothing less than excellence in our cybersecurity operations. We are looking for highly motivated individuals with a positive attitude who want to be part of something exceptional. What You’ll Be Doing: As an Email Security Engineer, you will be working as an individual contributor to work with a dynamic team of Threat hunters working 24x7. You should have 3-4 years of experience in cyber security. Your role will include: Act as a Primary contact for Mimecast implementation and operation support work. Strong problem-solving and troubleshooting skills include performing root cause analysis for preventative investigation. Working experience of understanding of email protocols like SMTP, SPF, DKIM and DMARC. Proficient in Header analysis. Administration of Mimecast, creation and modification of email policies, spam rules as per service tickets for specific security requirements Investigation, Triage, remediate and find RCA of Compromised accounts, e-mail threats, and abuse reports from various sources. Ensure Email Security gateway are configured with advanced cyber security features and rules. Investigate, document, and report on information security issues and emerging trends. Experience with GSUITE and O365. What You Bring to the Team: At least 4 years of experience in working in a 24x7 Security Operation Center (SOC) environment. Strong knowledge of Email Security protocols, including safe listing, block listing, domain on/off boarding, URL/attachment’s defense and phishing analysis Provide design and configuration support for implementation of Mimecast email security gateway. Provide operational support for tickets related to Email Security. Knowledge of Cloud Infrastructure, and Cloud Security (GCP, AWS, Azure) Knowledge of MITRE ATT&Ck, Cyber Kill Chain, Threat Hunting & Attack Forensics. Knowledge of Security Fundamentals, Security Frameworks and implementation of Security controls. Knowledge of DLP and CASB is a plus Knowledge of various operating system flavors including but not limited to Windows, MacOS, Linux. Certifications: Security certifications such as GSEC, CEH, CySA, are advantageous. Communication and Teamwork: Strong ability to articulate complex concepts clearly, be a collaborative team player, admit mistakes, support your statements with data and analysis, and continuously seek growth opportunities. If you are passionate about cybersecurity and ready to work with a top-tier SOC team, we invite you to join us at Hitachi Digital. About Us We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Requisition ID # 25WD86857 Position Overview Autodesk Customer Technical Success organization is seeking a talented and dynamic embedded service engineer to provide dedicated tier-2 support for the Autodesk Desktop Connector product line. Desktop Connector is an Autodesk solution that connects desktops to Autodesk cloud services for efficient and intelligent data management, both locally and in the cloud. This individual will work with the Product Insights & Diagnostics team to triage customer technical issues and develop automations to deliver self-help and self-heal automations. Responsibilities Act as the dedicated support expert for Desktop Connector in Customer Technical Success Act as the customer liaison with engineering team Research, verify, and document product defects Boost customer trust in our solutions by expediting the resolution of escalated customer challenges through swifter triage and issue resolution Demonstrate excellence in software troubleshooting, and diagnosing difficult to reproduce issues Excellent verbal and written communication skills Lead initiatives to enhance process efficiency, customer satisfaction by developing automations Build and maintain a collection of service automation runbooks that can be run from the cloud Build alert and telemetry systems to accelerate issue detection and mitigation Create documentation as appropriate for the automations developed Ensure high quality deliverables Ability to work independently and/or guide other team members to meet deadlines Self-motivated and proactive, possessing strong desire to learn Minimum Qualifications 4-year bachelor’s degree from an accredited institution in engineering, computer science, or a related degree Minimum 6 years of experience in the architecture or manufacturing domain Strong skills in Windows OS, networking, Cloud APIs, virtualization Experience with Azure, AWS, or similar cloud provider is helpful Experience writing script-based automations using PowerShell, Python, or similar scripting languages Experience in Agile Software Development practices and tools (such as Jira, Kanban. Etc.) Working experience with any of those CAD products: AutoCAD, Civil 3D, Revit, Fusion 360, or Inventor. Preferred Qualifications Excellent skills in resolving customer problems with an “out of the box” and a “can do” approach Exhibit leadership skills and go beyond on the roles and responsibilities Take ownership and accountability of the tasks and show leadership skills to mentor coach the team whenever required Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package. Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales Diversity & Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). Show more Show less
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: DataBricks - Data Engineering . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 week ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Description And Requirements CareerArc Code CA-JF Hybrid "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! Our IS&T (Information Services and Technology) department provides all the required technology and operational support services to run our business here in BMC! We have over 200 servers on premises to support production, disaster recovery, databases, applications and over 1000 servers in Lab environment. IS&T is transformational not only for BMC but also for the customer experience, because we give a 360 degrees view to the customer about the products they should know, opportunities in the pipeline, and any service issues outstanding with the customer. We use cutting-edge technologies to manage BMC's infrastructure and showcase it to the customers – program is called BMC on BMC! BMC is looking for a Senior Information Security Engineer to join our amazing global Corporate Cybersecurity team! A Sr Information Security Engineer will be a part of the operations wing of Cybersecurity team at BMC. The Cybersecurity team at BMC is responsible for securing BMC IT infrastructure and assets from unauthorized access and to ensure countermeasures are in place against any cyber-attacks. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Security Engineering Participate in vendor identification and implement Cybersecurity tools for the team. Manage & maintain security tools & systems used for incident response. Create & maintain playbooks for responding to different types of security incidents. Security Monitoring Respond to escalations from the SOC on security alerts, eliminate false positives, triage significant security events based on impact and nature of the security incident, and escalate according to the established procedures. Continuously monitor and analyse security events & newly reported threats to proactively identify any opportunities for process enhancement. Review automated daily security reports of key security controls, identify anomalies and, escalate critical security events to the appropriate stakeholders and follow-up as required. Participate in internal & external security audits. Security Incident Response Conduct thorough investigative actions based on security events and remediate as dictated by standard operating procedures. Participate in all the phases of security incident response process, including detection, containment, eradication, root cause analysis and post-incident reporting. Collaborate with cross-functional teams as well as external vendors/customers/partners for incident response as required. Record detailed Security Incident Response activities in the Case Management System. To ensure you’re set up for success, you will bring the following skillset & experience: Bachelor’s Degree or equivalent in IT or Computer Science. Security Trainings/Certifications (e.g. SANS, CDAC-DITISS). 3+ years of relevant SOC IR experience. Should be ready to work in 24x7 rotating shifts. Strong analytical and reasoning abilities. Motivation to identify and solve problems. Hands-on experience with SIEM & other cybersecurity tools like AV, EDR, Firewall, SOAR. System & Network Log Analysis. Whilst these are nice to have, our team can help you develop in the following skills: Good verbal and written communication skills. Familiarity with various Cloud & OS environments. Scripting, malware analysis, vulnerability & threat analysis. BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 2,790,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply. Min salary 2,092,500 Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. Mid point salary 2,790,000 Max salary 3,487,500 Show more Show less
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Performance Testing . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Mohali district, India
On-site
Job Summary: The Workday Business System Analyst within HR Applications will be responsible for providing technical support and troubleshooting for the Workday HR application. This role requires a deep understanding of Workday modules and the ability to assist end-users with their queries and issues. You will work closely with cross-functional teams including Finance, IT, Operations, and Compliance to support data accuracy. Experience with Workday is required. Essential Responsibilities: Assist end-users with troubleshooting and resolving system issues. Provide troubleshooting support for functional and technical production issues, including coordinating with Workday using their case management system. Collaborate with functional and technical stakeholders to optimize business processes (particularly workflow/security). Collaborate with internal teams to understand data sources and business processes. Developing a strong understanding of how data flows between Workday, Dayforce, and other platforms is essential. Provide level 2 support, handling escalated triage, configuration issues and data remediation Manage Workday functional ticketing queue to ensure tickets are addressed in a timely manner with excellent customer service attitude. Support regression testing and introduction of required changes as new Workday releases are introduced. Ensure compliance with internal policies, regulatory requirements, and data governance standards. Support and test new product releases to identify any impact to existing processes. Demonstrate strategic thinking by identifying areas for improvement and/or offer suggestions to drive efficiency and accuracy Product Knowledge – keeps abreast of any key changes in HR Applications including technology and processes. Take training, as necessary . Organizational Responsibilities: Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s). Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s). Knowledge, Skills, Abilities: Requires at least 2+ years of Workday Functional experience. Proficiency in Excel. Strong communication skills with the ability to communicate with parties from various levels and backgrounds. Ability to work independently with strong critical thinking and problem-solving skills. College degree in Management Information Systems, HR or related field, and/or equivalent experience is highly preferred. Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Top 3 Reasons To Join Us 100% Remote International Environment Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We're the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We've grown our annualized revenue by over 30x since January 2021 We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do Perform automated testing on new technologies and features to ensure their reliability and functionality Identify and articulate flaws in both the application and the testing process, contributing directly to the improvement of the product's quality Collaborate with Business Analysts and other stakeholders to provide valuable input on feature implementations and project requirements Write test scenarios and execute them during the testing process to ensure comprehensive coverage Enhance and refactor the existing test framework to improve its efficiency and effectiveness Investigate and determine the root cause of bugs in areas where you have domain expertise Define test plans for projects and features, ensuring that the testing process is well-structured and thorough Create separate test frameworks for projects that can be reasonably automated, tailored to specific requirements Manage and triage reported defects, working closely with the development team to resolve issues promptly Continuously improve the testing infrastructure to enhance its reliability and scalability Stay updated on features delivered by other teams, allowing a broad view of possible interactions between subsystems Actively contribute to the codebase by providing updates and utilities to support the testing process What We Need At least 4 years of experience using automated testing tools and procedures in an agile environment Capable of investigating automation risks and handling failures effectively Experience using Playwright for test automation is required Strong proficiency in JavaScript or TypeScript is essential, as our automation framework is built using these languages Familiarity with other JavaScript testing tools such as Jest, Mocha, Cypress, or Puppeteer is a plus Demonstrated ability to enhance both processes and application quality, taking initiatives to drive improvements Proficient in identifying optimal solutions for ambiguous and complex problems, prioritizing tasks effectively Knowledge of design patterns and their application in test automation Able to define technical solutions and operational processes to elevate team performance Skill in developing custom testing solutions rather than solely relying on known templates/practices Strong critical thinking, creativity, and problem-solving skills Excellent communication skills in English, enabling effective collaboration with a diverse team Commitment to continuous learning and staying updated with innovative approaches to testing and best practices in the field Why You'll Love Working Here Competitive remuneration package Paid annual leaves Annual Performance Bonus Stock Options after 6 months Company activities and events Learning and development plan Remote work allowance Anniversary Bonus CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo's Privacy Notice and you consent to the processing of your data as part of this application. Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Top 3 Reasons To Join Us 100% Remote International Environment Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We're the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We've grown our annualized revenue by over 30x since January 2021 We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do Perform automated testing on new technologies and features to ensure their reliability and functionality Identify and articulate flaws in both the application and the testing process, contributing directly to the improvement of the product's quality Collaborate with Business Analysts and other stakeholders to provide valuable input on feature implementations and project requirements Write test scenarios and execute them during the testing process to ensure comprehensive coverage Enhance and refactor the existing test framework to improve its efficiency and effectiveness Investigate and determine the root cause of bugs in areas where you have domain expertise Define test plans for projects and features, ensuring that the testing process is well-structured and thorough Create separate test frameworks for projects that can be reasonably automated, tailored to specific requirements Manage and triage reported defects, working closely with the development team to resolve issues promptly Continuously improve the testing infrastructure to enhance its reliability and scalability Stay updated on features delivered by other teams, allowing a broad view of possible interactions between subsystems Actively contribute to the codebase by providing updates and utilities to support the testing process What We Need At least 4 years of experience using automated testing tools and procedures in an agile environment Capable of investigating automation risks and handling failures effectively Experience using Playwright for test automation is required Strong proficiency in JavaScript or TypeScript is essential, as our automation framework is built using these languages Familiarity with other JavaScript testing tools such as Jest, Mocha, Cypress, or Puppeteer is a plus Demonstrated ability to enhance both processes and application quality, taking initiatives to drive improvements Proficient in identifying optimal solutions for ambiguous and complex problems, prioritizing tasks effectively Knowledge of design patterns and their application in test automation Able to define technical solutions and operational processes to elevate team performance Skill in developing custom testing solutions rather than solely relying on known templates/practices Strong critical thinking, creativity, and problem-solving skills Excellent communication skills in English, enabling effective collaboration with a diverse team Commitment to continuous learning and staying updated with innovative approaches to testing and best practices in the field Why You'll Love Working Here Competitive remuneration package Paid annual leaves Annual Performance Bonus Stock Options after 6 months Company activities and events Learning and development plan Remote work allowance Anniversary Bonus CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo's Privacy Notice and you consent to the processing of your data as part of this application. Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Top 3 Reasons To Join Us 100% Remote International Environment Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We're the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We've grown our annualized revenue by over 30x since January 2021 We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do Perform automated testing on new technologies and features to ensure their reliability and functionality Identify and articulate flaws in both the application and the testing process, contributing directly to the improvement of the product's quality Collaborate with Business Analysts and other stakeholders to provide valuable input on feature implementations and project requirements Write test scenarios and execute them during the testing process to ensure comprehensive coverage Enhance and refactor the existing test framework to improve its efficiency and effectiveness Investigate and determine the root cause of bugs in areas where you have domain expertise Define test plans for projects and features, ensuring that the testing process is well-structured and thorough Create separate test frameworks for projects that can be reasonably automated, tailored to specific requirements Manage and triage reported defects, working closely with the development team to resolve issues promptly Continuously improve the testing infrastructure to enhance its reliability and scalability Stay updated on features delivered by other teams, allowing a broad view of possible interactions between subsystems Actively contribute to the codebase by providing updates and utilities to support the testing process What We Need At least 4 years of experience using automated testing tools and procedures in an agile environment Capable of investigating automation risks and handling failures effectively Experience using Playwright for test automation is required Strong proficiency in JavaScript or TypeScript is essential, as our automation framework is built using these languages Familiarity with other JavaScript testing tools such as Jest, Mocha, Cypress, or Puppeteer is a plus Demonstrated ability to enhance both processes and application quality, taking initiatives to drive improvements Proficient in identifying optimal solutions for ambiguous and complex problems, prioritizing tasks effectively Knowledge of design patterns and their application in test automation Able to define technical solutions and operational processes to elevate team performance Skill in developing custom testing solutions rather than solely relying on known templates/practices Strong critical thinking, creativity, and problem-solving skills Excellent communication skills in English, enabling effective collaboration with a diverse team Commitment to continuous learning and staying updated with innovative approaches to testing and best practices in the field Why You'll Love Working Here Competitive remuneration package Paid annual leaves Annual Performance Bonus Stock Options after 6 months Company activities and events Learning and development plan Remote work allowance Anniversary Bonus CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo's Privacy Notice and you consent to the processing of your data as part of this application. Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Hi we are hiring for Front end/Full stack development Looking for Immediate joiner Location:Bangalore Top 3 must have skills: React, Javascript, NodeJs Front end/Full stack development REST API’s, Web Services Job Requirements: • Solid foundational knowledge of computer engineering and intellectual curiosity to understand the business • Strong OOP skills, ability to analyze requirements. Passion for developing robust, scalable software systems • At least 5+ years of Front end/Full stack development • Conduct design and code reviews, fix bugs, and resolve production issues • Solid knowledge of data structures and algorithms • Highly motivated, goal driven, can-do attitude to embrace challenges and changes • Innovative, entrepreneurial, team player, ability to multi-task • Experience with REST API’s, Web Services, Unit Testing, functional testing, CICD • Experience with Next Js • Experience with Release Process and monitoring tools • Be responsible for practicing technical design, developing new functionality and maintaining existing components. • Understanding and Enhancing the capabilities of the Identity services and User experience based on requirements • Isolate problems, do root cause analysis and report bugs • Triage, Monitor and Support Live Incidents and work with the team on releases. Adherence to policies, standards, and frameworks (e.g. SDLC, Change Management, Risk & Security) o Solid, reliable judgement and can make effective risk-value decisions under ambiguous and/or difficult circumstances o Identifying opportunities to improve the quality and effectiveness of change, in parallel to promoting an open and inclusive environment o Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc). o Guiding the team on how to use Agile/Scrum practices and values to delight customers o Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks. o Ensure that the team is adhering to the Scrum methodology and foster best practices in the team o Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. o Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. o Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog. Show more Show less
Posted 1 week ago
3.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Job Profile Collaborate with other members of the team, product owners, quality engineering team members, and documentation writers to ensure appropriate implementation of business requirements Maintain and create patch builds for local and remote employees. Ensure smooth delivery of builds working with remote counterparts to provide coverage and hand-off of critical issues. Act as point of contact for managing multiple releases across organization Take responsibility for the release management process Maintain service pack build and task stream management for all CE streams as well as interfacing with next new product deliverables Communication with the Engineering and Stakeholders for new configuration and delivery options and improvement options Develop and debug customer issues found in the installation of configuration code of the UKG system Manage and own the deployment activities including the execution of the deployment Plans as per checklists Work towards improvement of Release deployments with automation & process refinements A mentoring role for other developers, building the skills of less experienced team members and proactively suggesting process improvements as a technical leader within the team. Participates in the writing of technical documents (functional specifications, design documents, etc.) as required Estimate the work required for new features Collaborate closely with architects to design and conceptualize solutions for multi-tenant/cloud-based offering of the product Experience in issue triage, troubleshooting & Root Cause Analysis Follow the ITIL standard to push the code in production environments Ability to learn and adapt new technologies and platform Qualification 3-6 years of experience of release management, installation work in a client/ server architecture Hands-On Experience on GCP, GitHub-action & Kubernetes Platform Expert knowledge of DevOps, CI-CD pipelines, Terraform, Ansible Python & Java language. Working knowledge of Jenkins for managing and publishing scheduled and ad-hoc builds Working knowledge of Cloud-Based technologies Experience with PostgreSQL and SQL scripting and understanding the deployment of scripts Experience working with Gradle and Artifactory for developing builds and setting up release streams Experience to manage Linux and Windows based platforms Ability to communicate both verbally and written to a variety of audiences Working with remote and local engineers and willingness to work off hours at times to deliver on customer commitments including weekends and holidays at times BS or equivalent in Computer Science Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com Show more Show less
Posted 1 week ago
1.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Details: Job Description Minimum Qualification - Graduate (B.Tech) Relevant Experience - 1+ years As a System Administrator, you will have responsibilities to provide the Level 1 Technical Support. You will be the first point of contact for all infrastructure monitoring incidents and requests in a fast-paced professional environment. You will monitor, create & triage incidents as per ITIL framework. Good to have troubleshooting skills on Windows Server 2012/2019. Create documentation & SOP for easing out tasks & resolve Infrastructure related issues. You will work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. Should have excellent written and verbal communication Good Exposure to ticketing tools (ServiceNow, JIRA, Cherwell etc.) Good troubleshooting skills on Windows/Linux OS Basic understanding on Networking and Network devices. Excellent understanding of Infrastructure/Application/Job monitoring Good exposure on monitoring tools (Zabbix/Dynatrace/SCOM/Solarwinds/Datadog/Nagios etc.) Administration of monitoring tools would be good to have skill Responsibilities: Provide L1+ support for team deliverables. Configuration, allocation, and management of centralized storage systems and other deployed storage solutions Help develop or engineer new solutions related to data storage and access Help setup of new storage technologies - tapeless, cloud storage etc. Be able to take care of most of P2/P3/P4 tasks and document the RCCA. Interacting with client over calls and provide details and reasoning of the deliverables. Troubleshooting experience and ability to fulfill L2 support Good knowledge on multiple Backup and Storage Systems like: Knowledge of Commvault, Rubrik, Veeam, r etc EMC, Netapp, Oracle Storage appliences, IBM SAN. etc. Experience with monitoring and performance tuning of various storage systems Experience with capacity planning and storage allocation forecasting Experience in storage Operations management, backup systems, SAN, NAS, DR Working knowledge of systems from major data storage vendors and cloud services Working knowledge of technical aspects of storage systems - including but not limited to DAS, NAS, Fiber Channel, RAID config, LUN Masking Basic Scripting Good knowledge in Windows and Unix OS Working Knowledge of VMware/Hyper-V. Job Requirements Responsibilities: Provide L1+ support for team deliverables. Configuration, allocation, and management of centralized storage systems and other deployed storage solutions Help develop or engineer new solutions related to data storage and access Help setup of new storage technologies - tapeless, cloud storage etc. Be able to take care of most of P2/P3/P4 tasks and document the RCCA. Interacting with client over calls and provide details and reasoning of the deliverables. Troubleshooting experience and ability to fulfill L2 support Good knowledge on multiple Backup and Storage Systems like: Knowledge of Commvault, Rubrik, Veeam, r etc EMC, Netapp, Oracle Storage appliences, IBM SAN. etc. Experience with monitoring and performance tuning of various storage systems Experience with capacity planning and storage allocation forecasting Experience in storage Operations management, backup systems, SAN, NAS, DR Working knowledge of systems from major data storage vendors and cloud services Working knowledge of technical aspects of storage systems - including but not limited to DAS, NAS, Fiber Channel, RAID config, LUN Masking Basic Scripting Good knowledge in Windows and Unix OS Working Knowledge of VMware/Hyper-V. Show more Show less
Posted 1 week ago
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The triage job market in India is growing rapidly, with many opportunities available for job seekers in this field. Triage professionals play a crucial role in assessing and prioritizing the needs of patients in healthcare settings, as well as in other industries such as customer service and IT support.
If you are looking for triage jobs in India, here are 5 major cities where hiring for these roles is actively taking place: 1. Bangalore 2. Mumbai 3. Delhi 4. Hyderabad 5. Pune
The average salary range for triage professionals in India varies based on experience levels. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
In the field of triage, a typical career path may involve starting as a Triage Analyst, advancing to a Triage Specialist, and eventually becoming a Triage Manager or Team Lead. With experience and additional certifications, one can further progress to roles such as Triage Consultant or Triage Director.
In addition to expertise in triage processes, other skills that are often expected or helpful for triage professionals in India include communication skills, problem-solving abilities, attention to detail, critical thinking, and the ability to work under pressure.
Here are 25 interview questions for triage roles, categorized by difficulty level:
Can you explain the difference between urgent and non-urgent cases?
Medium
How do you ensure accuracy and efficiency in your triage assessments?
Advanced
As you explore triage job opportunities in India, remember to highlight your skills and experiences effectively in your job applications and interviews. By preparing thoroughly and showcasing your expertise confidently, you can increase your chances of landing a rewarding career in the field of triage. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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