Who are we and what do we do? BrowserStack is the world's leading software testing platform powering over two million tests every day across 19 global data centers. BrowserStack's products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital environments—devices, browsers, operating systems, and versions. We help Tesco, Shell, NVIDIA, Discovery, Wells Fargo, and over 50,000 customers deliver quality software at speed by moving testing to our Cloud. With BrowserStack, Dev and QA teams can move fast while delivering an amazing experience for every customer. BrowserStack was founded by Ritesh Arora and Nakul Aggarwal in 2011 with the vision of becoming the testing infrastructure for the internet. We recently secured $200 million in Series B funding at a $4 billion valuation in June 2021. At BrowserStack We Solve Real Problems—each Day Is a Unique Challenge And An Opportunity To Make a Difference. We Strive To Be Open, Transparent, And Collaborative, So No Feat Is Too Big To Achieve. BrowserStack Is An Extension Of Its People And a Place Where They Can Grow Both Professionally And Personally. To That Effect, We’re Humbled To Be Recognized By Leading Organizations Around The World BrowserStack is Great Place to Work-Certified™ 2020-21 Named “SaaS Startup of the Year” in 2022 by SaaSBOOMi Ranked in Forbes Cloud 100 in 2021 - for the second time Featured in LinkedIn Top Startups India 2018 NOTE : This position is for Mumbai (Remote), please apply only if are from Mumbai or open to relocate to Mumbai. Role In a Nutshell As a Security Analyst, you will be responsible for identifying and mitigating security risks by conducting penetration tests and automating security processes. You will work closely with engineering teams to ensure vulnerabilities are effectively remediated and security is integrated into development workflows. Desired Experience - Experience of 1-3 years. Understanding of vulnerability assessment, secure code review, pentesting methodologies, OWASP Top 10, and API security. Experience with tools like Burp Suite, Nmap, Metasploit, TCPDump, etc. Proficiency in at least one scripting language (e.g., Python, Bash) for automating security tasks. Basic knowledge of Linux commands, file system navigation, and networking concepts. Strong interpersonal and communication skills (written and verbal). Ability to take initiative and deliver committed results. Exposure to cloud security principles in AWS, GCP, or Azure (good to have). What will you do? Conduct penetration tests on web applications, APIs, and infrastructure. Automate security testing and vulnerability detection. Work with developers to remediate vulnerabilities and implement security best practices. Vulnerability management - triage and manage vulnerabilities identified through scanning and manual efforts Benefits In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy: Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000 Gratuity as per payment of Gratuity Act, 1972 Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends Remote-First work environment that allows our people to work from anywhere in India Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience Show more Show less

Highlight of the engagement opportunity Nature of role: Graduate with technical background Number of years of experience expected: 2-5 years. Areas of experience preferred: Providing product support for GRC solutions, implementation of GRC solutions, support on No-code platforms, customer handling experience Educational qualification expected: Bachelor’s degree. Additional qualifications/ certifications required: NA. Preferable additional certifications: Experience with ticketing system Preferred geography of previous work experience: India, Middle East, APAC Language requirements: Ability to write and speak fluently in English. Excellent written and verbal communication skills, with the ability to articulate complex technical issues to both technical and non-technical stakeholders Application experience: Development/ Implementation experience to GRC tools such as Pentana, MetricStream, Open Pages, SAP Audit, etc. is preferred. Acies is seeking a highly motivated and customer-focused Support Engineer to join our Customer Support team. The successful candidate will be the first point of contact for our B2B clients, providing initial technical assistance and issue resolution for our software products across the treasury, risk, finance, and regulatory compliance domains. This role requires a blend of technical aptitude, problem-solving skills, and excellent communication to ensure client satisfaction and efficient support delivery. Key responsibility areas: First-Line Technical Support: Provide timely and effective initial technical support to clients via phone, email, and ticketing system for inquiries related to Acies' software products. Issue Triage & Resolution: Accurately identify, diagnose, and resolve basic technical issues, common user errors, and configuration problems. Follow documented troubleshooting steps and solutions. Incident Logging & Tracking: Meticulously log all client interactions, incidents, and requests in the ticketing system, ensuring clear and comprehensive documentation. Escalation Management: Efficiently escalate complex or unresolved issues to L2 Support Engineers, Product Managers, or Development teams, ensuring all relevant information is provided for swift resolution. Client Communication: Maintain professional communication with clients, providing regular updates on issue status and estimated resolution times. Knowledge Base Contribution: Contribute to and utilize the internal knowledge base, creating new articles and updating existing ones to improve self-service options and support efficiency. Monitoring & Reporting: Monitor system health, alert dashboards, and common support trends. Contribute regular reports on support metrics and common issues. Product Understanding: Develop a strong understanding of Acies' software products, their functionalities, and common use cases within treasury, risk, finance, and regulatory compliance. Continuous Improvement: Proactively identify opportunities for process improvements within the support function to enhance client satisfaction and operational efficiency Feedback to product teams on recurring issues and frequent user problems in order to improve in the base system. Other important information: Work permit requirements: Either Indian Citizen or having valid work permit to work in India. Period of engagement: Full-time position Probation period: 6 months Compensation: Compensation varies depending on the skill, fitment and role played by the person. Compensation discussions will take place post the selection process. Performance incentives: Typically, all roles at Acies have a performance incentive. Specific aspects will be discussed during the compensation discussion Leave: 22 working days a year. Additional leaves for national holidays, sick leaves, maternity and paternity, bereavement and studies vary based on the city and country of engagement. Other benefits: Other employment benefits including medical insurance will be informed during the compensation discussion. Career growth for full-time roles: Acies believes in a transparent and data-based performance evaluation system. You are encouraged to clarify any questions you have with respect to career growth with Acies personnel you interact with during the selection process. Career opportunities for part-time roles: Conversion of part-time roles to full-time roles depends on both performance of the individual and business needs. You are encouraged to ask about the prospects as you interact with Acies personnel during the selection process. Global mobility: Acies encourages mobility across our offices. Such mobility is, however, subject to business needs and regulations governing immigration and employment in various countries. Selection process: We seek to be transparent during the selection process. While the actual process may vary from the process indicated below, the key steps involved are as follows: Interview: There are expected to be at least 2 rounds of interviews. The number of interview rounds may increase depending on the criticality and seniority of the role involved. Final discussion on career and compensation: Post final selection, a separate discussion will be set up to discuss compensation and career growth. You are encouraged to seek any clarifications. Preparation required: It is recommended that you prepare on the following aspects before the selection process: Understanding of the support process and ticketing process Good spoken and written English Ability to handle difficult conversations and hence may have to face stress interview. For any additional queries you may have, you can send a LinkedIn InMail to us, connect with us at https://www.acies.consulting/contact-us.php or e-mail us at careers@acies.holdings. How to reach us: Should you wish to apply for this job, please reach out to us directly through LinkedIn or apply on our website career page - https://www.acies.consulting/careers-apply.html Show more Show less

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description Act as a Product owner for JIRA & Confluence, work with stakeholders within Product & Technology to design tooling solutions to meet their needs. Build and manage a backlog of continuous improvement requests based on user feedback and problem statements. Implement and run effective triage and prioritisation of new requests from stakeholders. Write user stories detailing user requirements for a team of system administrators to implement. Train and support users on how to use JIRA, Confluence and associated Atlassian products/plugins effectively. Prepare and maintain Jira documentation such as user manuals, FAQs and helpful guides. Work closely with stakeholders to efficiently plan and execute data migration projects from other tools and platforms onto JIRA and Confluence. Participate in process improvement efforts across the team and organization to identify, develop and deliver services and solutions leading to improved stakeholder satisfaction. Proactively communicate about new releases and improvements to enable successful adoption. Proactively seek feedback from end users to understand customer satisfaction and identify areas for improvement. Research and keep up to date with new trends, solutions, and features within the industry and Atlassian marketplace. Attend webinars, conferences and build your professional network. Collaborate with cross-functional teams to streamline processes and enhance Jira workflows, custom fields, permission schemes, notification schemes and other. Manage and evaluate Atlassian add-ons, ensuring they align with business goals. Determine and manage licensing needs for the Product & Technology teams. Configure and manage Confluence spaces, templates, and permissions. Lead a JIRA Community of Practice promoting knowledge sharing and best practice across Product & Technology. Qualifications Essential: Experience working with Product & Technology teams in the software development industry. Experience working within a PMO or Product function. Advanced knowledge and experience of working with JIRA, Confluence and Atlassian plugins. Experience working with Agile methodology and best practice. Experience working with diverse teams across different geographical locations, ensuring a balanced and versatile approach to problem solving. Experience in safely and efficiently migrating data from other project management tools to JIRA. Experience working within a highly dynamic change environment, having the ability to plan, communicate, implement, and support the smooth transition of individuals and organizations through periods of significant change, ensuring successful adoption and minimal disruption. Advanced process knowledge and problem-solving abilities. Desired Knowledge of the Gaming Industry JIRA certification is advantageous Competencies / behaviours Strong communicator, the ability to share or understand information, ideas and feelings successfully. Stakeholder engagement: Builds effective working relationships Strategic thinker, thinking beyond immediate tasks to contribute to long-term strategy and vision Collaboration: Communicates effectively with a positive impact Builds capability: Invests in developing oneself (and others) Analytical thinking: Thinks critically, providing well-reasoned insights Sets direction: Contributes to a clear direction for the business with regards to tooling Agility: Quickly adapts and remains flexible while managing risks Drives performance: Continually raises the bar for oneself (and others) Acts with integrity: Takes ownership and does the right thing Delivers results: Plans for success and gets the job done Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Redefine the future of customer experiences. One conversation at a time. We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. Build Amazing - Deliver Amazing - Live Amazing - Be Amazing We are looking for a Senior Site Reliability Engineer to enhance, support, and troubleshoot our SaaS platform. We’re looking for someone with a wide breadth of knowledge, experience, and interest in a range of technology domains. The skillset is typically somewhere between a web developer and system administrator, a bit of a generalist with the ability to dig deep when necessary. We deal with many different technologies; a desire to learn and a hunger to work on challenging projects is a must. Key Responsibilities Triage, troubleshoot, and fix production problems in every layer of the stack Design, develop, improve, and tune logging, monitoring, and alerting Identify manual work, document the fix in the form of a runbook, then automate it away Write software to improve reliability and recoverability of production systems Perform and automate system administration tasks Participate in on-call rotation supporting production systems Mentor junior and mid-level members of the team Drive large projects from a technical perspective Qualifications Bachelors degree in Computer Science or related field, or equivalent work experience Competencies 6+ years of software development experience 6+ years of Linux system administration experience 6+ years of performance engineering experience Strong understanding of SRE concepts and DevOps principles Strong understanding of microservice environments and distributed systems Experience with containerization and container orchestration Experience troubleshooting complex systems Experience with application performance monitoring Experience with relational databases and SQL Familiarity with front-end technologies Ability to clearly communicate technical concepts Nice to have Datadog Opsgenie Atlassian Suite (Jira, Confluence, BitBucket) Java/Spring Python Javascript/React SQL Ansible Jenkins Tomcat Git Redis RabbitMQ Splunk/Kibana Terraform Typical Office Environment: Requires extensive sitting with periodic standing and walking. May be required to lift up to 35 pounds unassisted. May be required to lift over 35 pounds using assistive device and/or team lift. Requires significant use of personal computer, phone and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone. Nextiva DNA (Core Competencies) Nextiva’s most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Medical 🩺 - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity. Group Term & Group Personal Accident Insurance 💼 - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means. Coverage Type - Employee Only Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000 Free Cover Limit - 1.5 Crore Work-Life Balance ⚖️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays Financial Security💰 - Provident Fund & Gratuity Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. Show more Show less

Description Job Responsibilities: Lead the enterprise-wide security incident management and response. Review, evaluate, and enhance incident detection and response capabilities by periodic review of tools, processes, and IR playbooks. Ability to handle 24 * 7 operations with a hybrid operating model (In House + MDR) to gain the maximum efficiency and business benefits. Generating security metrics that align with business risks, reports, and dashboards for management consumption. Lead efforts to drive automation using SOAR of incident triage and response and expand advanced threat hunting capabilities. Provide functional direction and support for daily support activities. Develop and mentor staff through open communication, training, and development opportunities. Develop strategic goals to transform the Security operations center to be ready for the changing threat landscapes and evolving challenges. Required Skills Minimum 5 years of leading a Security team, with experience managing security incident detection and Response program. Creative thinker with exceptional business, strategic, analytical, management, and relationship management skills. Strong knowledge of networks, operating systems, cryptography, preventive, detective, and offensive security solutions. Experience working with cloud services like Amazon Web Services, Google, and Microsoft Azure Cloud Excellent understanding of information security concepts, protocols, tools, industry best practices, and strategies. Focus on a business appropriate measured response, strong time management, effective prioritization, and proper sense of urgency in day-to-day Security Operations. Ability to identify needs, take the initiative, and prioritize work efforts — balancing operational tasks with longer-term strategic security efforts. Experience in designing, implementing, and measuring relevant security and technology management critical success factors, key performance indicators, and metrics. Experience working with security detection/prevention platforms like EDR, Container Security, Identity product, Vulnerability Management products and process, Microsoft Security platforms, Data protection platforms, Threat/Brand Intel and Identity Intelligence, SIEM, SOAR platforms etc. Experience working with industry-standard forensics tools (X-Way forensics, Encase, Access data, SIFT, FTK) Excellent understanding & concept of standard audits such as PCI, SOC2, ISO27001, and SOX. Security certifications such as CISSP. Show more Show less

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for validating product quality by analyzing and testing the quality of the code base. Focuses on writing code that will be executed in an automated and repeatable fashion which will reduce manual testing efforts and increase code quality and consistency. Develops and maintains code that validates front-end, middleware and database systems, using the latest tools and programming languages. Provides input into various software development lifecycle stages. Partners with software engineers to write efficient automation code using coding standards and best practices. Reports test execution results to senior leadership. Repairs complex broken automation scripts and performs peer reviews of automation codebase. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise. Job Description Requirements and Responsibilities Lead and Design, Solution architect for Designing and implementing network and test infrastructure, including Local Area Networks (LANs) and Wi-Fi testing (WLAN) environment that ensure high performance and reliability for users Leads automation efforts for operational tools and frameworks Provides guidance and recommended solutions to complex technical issues. Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects are fully integrated into the operations environment including lifecycle problem management. Maintain comprehensive documentation of network configurations, processes, and changes Prepare reports on network performance, incidents, and resolutions for management review Provides input to engineering and vendors on defects and required enhancements. Attains all relevant industry standard technical certifications. Serves as team lead on multiple projects, often spanning different engineering disciplines within the organization Leads the integration of projects into operations including instrumentation, automation, standardization and methods/procedures. Consistent exercise of independent judgment and discretion in matters of significance. Installing, configuring, and maintaining network hardware and software, troubleshooting complex network issues, and ensuring minimal downtime. Monitoring Network performance to ensure reliability and efficiency, including the use of and building network monitoring tools Operate various RF, video, and optical test equipment: spectrum analyzer, RF signal level meter etc Perform and maintain all structured Wiring/cabling to ensure efficient data flow in lab environment. Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis on product testability and verification. Reviews project progress, evaluates results, and recommends corrections in technical applications and analysis. Collaborates with Product and Development teams to identify product and technical requirements. Work as a motivated team player and open develop new skillset as demanded by the job Experience in DOCSIS technologies, working experience with CMTS/vCMTS/RPHY hardwares and configuration is desired Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Mentor and train junior engineers and foster a culture of continuous learning to participate in technical discussions and knowledge-sharing Other duties and responsibilities as assigned. Skills Required Bachelor’s degree in Electronics and Communications, Computer Engineering, Computer Science, or related technical field. 8-10 years of experience in Wi-Fi Infrastructure, Networking and Headend with hands-on experience in different kinds of networking devices Experience with network hardware such as routers, switches, and access points, along with familiarity with testing equipment. Experience in working with the development team and QA team for Infrastructure requirements and architectural/design reviews Experience in setting up WiFi Access Points, WiFi 802.11a/b/g/n/ac/ax/be products, knowledge in Wi-Fi and Wi-Fi related IEEE standards, Network Management Protocols – SNMP, TR069, DOCSIS and WiFi Analyzers Strong understanding on the RF, DOCSIS and Fiber/PON technology terms like Signal level, MER, SNR etc. Strong analytical and problem-solving skills, excellent communication abilities, and the capacity to work both independently and collaboratively Proven ability to work with technology partner/vendor teams to troubleshoot problems. Background in working in highly automated product test environments and able to assist in test automation/maintenance when necessary. Execute automated test scripts to validate the reliability of the infrastructure and present results to the team Proficiency with networking devices (e.g., routers, switches, firewalls) and knowledge of networking protocols (TCP/IP, DNS, DHCP). Familiarity with automation tools and scripting languages is advantageous Understanding of video product regulatory requirements and test in areas such closed captioning, EAS, IP video streaming, audio/video codec; Dolby Digital Plus, Bluetooth Distribution, EAC3, and others will be plus. Hands-on experience with device/consumer products, video/broadcasting solutions is a big plus. Troubleshooting and root-cause-analysis skills; able to lead cross-functional team triage. Decent understanding of DHCP flow, TCP-UDP protocols, CPE-IPv4/6, Multicast, working knowledge of IS-IS Experience with cable industry standard practices, interfaces, operating systems, and protocols such as DOCSIS 3.0/3.1/4.0, SIP, and Packet Cable. Expertise/Technical Skills OS: Strong Linux Skills Languages: Scripting languages preferred Others: HTTP(s), TCP/IP, Multicast, Unicast, RTSP, IGMP, Cable-Modem, DOCSIS Relevant certifications, such as Certified Wireless Network Administrator (CWNA) or Cisco Certified Network Professional (CCNP) Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years Show more Show less

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. As a Workplace Mental Health Consultant, you will provide individual therapy to employees, management consultations, training, critical incident response, and assessment and referral mental health support to employees at a leading Fortune 500 company in the Biopharmaceutical Industry. You may also provide consultation to HR, program managers, and supervisors on workplace and organizational issues. What You’ll Be Doing Provide consultation and support to managers, people teams, and members that enhances employee wellbeing and workplace effectiveness for 16 hours per week onsite at the customer location in Chennai, India on two days, ideally between Mon-Thurs Proactively develop strong and trusting relationships with leaders and HR POCs and execute against a local action plan for your site Develop expert-level understanding of the Spring Health and customer benefit ecosystems/ available support programs, and provide appropriate referrals to members. Provide individual therapy to employees on site and virtually Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up. Coordinate and deliver critical incident response Conduct company tailored trainings and Spring Health benefit promotion events Complete required internal training and assignments and attend Spring Health Clinical Team meetings Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards Identify and problem-solve issues that serve as a barrier or disruption to care, with support from leadership. Complete accurate and timely documentation of all service delivery. Track and monitor available data to identify strategic workplace wellbeing insights, recommend targeted interventions, and collaborate with customer points of contact to successfully deliver targeted interventions. Other duties as assigned What We Expect From You You have a minimum of 3 years of post-graduate experience with at least 1 year of post-licensed experience. You have training and experience in delivering management consultation, critical incident response, and training presentations. You're comfortable with technology and are telehealth competent. You have training and experience in evidence-based modalities of care, including short-term, solution-focused therapy You have an unrestricted license to practice psychotherapy in Chennai, India (Psychologist, Clinical Psychologist,Therapist, Social Worker, Counselor, etc.). We are not able to accept applications from anyone requiring licensed supervision. You are proficient in English, Tamil and Hindi. You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks. You are committed to high quality documentation of service delivery that is completed in a timely manner You like working independently, but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master’s level clinical care navigators. You acknowledge and embrace diversity and inclusion amongst teams and clients The target hourly rate for this position is $25/hr-$35/hr USD. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Show more Show less

Top 3 Reasons To Join Us 100% Remote International Environment Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do Perform automated testing on new technologies and features to ensure their reliability and functionality Identify and articulate flaws in both the application and the testing process, contributing directly to the improvement of the product's quality Collaborate with Business Analysts and other stakeholders to provide valuable input on feature implementations and project requirements Write test scenarios and execute them during the testing process to ensure comprehensive coverage Enhance and refactor the existing test framework to improve its efficiency and effectiveness Investigate and determine the root cause of bugs in areas where you have domain expertise Define test plans for projects and features, ensuring that the testing process is well-structured and thorough Create separate test frameworks for projects that can be reasonably automated, tailored to specific requirements Manage and triage reported defects, working closely with the development team to resolve issues promptly Continuously improve the testing infrastructure to enhance its reliability and scalability Stay updated on features delivered by other teams, allowing a broad view of possible interactions between subsystems Actively contribute to the codebase by providing updates and utilities to support the testing process What We Need At least 4 years of experience using automated testing tools and procedures in an agile environment Capable of investigating automation risks and handling failures effectively Experience using Playwright for test automation is required Strong proficiency in JavaScript or TypeScript is essential, as our automation framework is built using these languages Familiarity with other JavaScript testing tools such as Jest, Mocha, Cypress, or Puppeteer is a plus Demonstrated ability to enhance both processes and application quality, taking initiatives to drive improvements Proficient in identifying optimal solutions for ambiguous and complex problems, prioritizing tasks effectively Knowledge of design patterns and their application in test automation Able to define technical solutions and operational processes to elevate team performance Skill in developing custom testing solutions rather than solely relying on known templates/practices Strong critical thinking, creativity, and problem-solving skills Excellent communication skills in English, enabling effective collaboration with a diverse team Commitment to continuous learning and staying updated with innovative approaches to testing and best practices in the field Why You'll Love Working Here Competitive remuneration package Paid annual leaves Annual Performance Bonus Stock Options after 6 months Company activities and events Learning and development plan Remote work allowance Anniversary Bonus CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

•Bachelor’s Degree and 3+ years of operations experience in a customer service environment; with success driving issue resolution, managing projects, and the ability to influence without direct authority •Strong knowledge of regulatory requirements and industry best practices •Ability to work independently, think critically and collaborate with cross-functional teams •Proven ability to dig into the details of a system or process to solve customer problems •A history of teamwork and willingness to roll up one's sleeves to get the job done. •Strong interpersonal and communication skills, while working with varying audiences (for example, customers, support, technical engineers, developers, and executive level management) including the ability to lead difficult conversations •Can adapt well to changing circumstances, direction, and strategy •Ability to work flexible shifts including night shifts/weekends Amazon’s Offensive Content and Privacy (OCP) team’s vision is to protect our customers by identifying potential offensive content and privacy issues in Amazon’s digital and device ecosystem. The OCP team is looking for an experienced Program Specialist who is passionate about delivering exceptional customer experiences, both proactively and reactively, to prevent and/or recover a suboptimal experience. On a regular basis, you’ll collaborate with our Legal, Public Relations, Content, and Business teams for input solving customer issues both in direct customer interactions and continuous improvement projects. You will also be involved in sensitive and confidential Alexa cases. A successful candidate will be comfortable working on flexible processes with ambiguity in a fast paced environment. You will have experience managing challenging projects across various stakeholders to completion, including problem definition and solution ideation. This role requires a strong understanding of regulatory requirements, different needs of customers, excellent communication skills, and the ability to work collaboratively across departments including multiple business and tech teams. Key job responsibilities • Efficiently manage incoming cases or service requests from internal or external stakeholders • Participate in the assessment and triage of privacy-related incidents and concerns on a global scale • Prioritize and categorize cases based on urgency and impact, adhering to established protocols and SLAs • Use specialized tooling to review, assess, and flag content for policy violations to mitigate further exposure • Use specific tooling to craft and implement business rules to prevent identified policy violating content • Continually examining data to identify trends, improvement opportunities and Capture the lessons learnt • Coordinate with stakeholders to assign tasks and ensure timely completion of checklist items • Monitor progress on checklists and escalate issues as needed to ensure compliance deadlines are met • Collaborate with cross-functional teams, including engineering, legal, and compliance, to resolve complex issues and ensure compliance with privacy and content standards. About the team Amazon’s Offensive Content and Privacy (OCP) team’s vision is to protect our customers by identifying potential offensive content and privacy issues in Amazon’s digital and device ecosystem. Proficiency in Lean and Six Sigma methodology application Experience working with Tableau/SQL Experience working in compliance, audit, or related field or experience working in a role requiring cross-functional collaboration in an escalated type of environment Excellent verbal and written communication, with the ability to tailor style for various audiences Proven experience dealing with ambiguity and ability to work autonomously High attention to detail and proven ability to manage multiple, competing priorities simultaneously and succeed in a fast-paced support environment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Technical Support Engineering Hyderabad, Telangana, India Date posted Jun 10, 2025 Job number 1829318 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience Sound experience in Windows Server platforms and business applications. Experience in Windows Active Directory Services and IIS. Adequate knowledge in SQL and Exchange server. Knowledge of PowerShell and .Net would be an added advantage. Good understanding of Operating System and Networking Technologies. Strong skills in troubleshooting security-related issues involving NTFS, IIS and Active Directory , LDAP and SQL Server. Experience in one or more of these areas desirable MCSE, MCSD certifications Customer handling experience on technical issues Ability to work through ambiguity and independently when other. Key Responsibilities: Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Description: As a .NET Developer, you will be a key contributor to our team, driving the design, development, and maintenance of high-performance, scalable applications. You will leverage your deep expertise in .NET technologies and cloud platforms (GCP preferred) to lead and mentor a team, ensuring the delivery of robust and efficient solutions. You will play a pivotal role in shaping our technical direction, promoting best practices, and fostering a culture of continuous improvement. What You Will Do Lead a team of .NET developers, providing technical guidance, mentorship, and code reviews. Establish and enforce coding standards, design patterns, and best practices. Foster a collaborative and innovative team environment. Design and develop complex, scalable, and secure applications using .NET Core, .NET Framework, MVC, Web API, and Entity Framework. Architect and implement microservices and serverless solutions on GCP. Ensure applications meet performance, security, and scalability requirements. Drive the adoption of modern software development practices, including CI/CD and Infrastructure as Code. Leverage GCP services to design, deploy, and manage cloud-based applications. Implement and maintain CI/CD pipelines for automated deployments. Utilize Infrastructure as Code tools to manage and automate infrastructure provisioning. Lead the resolution of complex technical issues, performing root cause analysis and implementing effective solutions. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Actively participate in project planning, estimation, user story grooming, sprint reviews, and retrospectives. Drive continuous improvement initiatives to enhance development processes and efficiency. Document code and processes to enable knowledge transfer and team efficiency. Contribute to the technical roadmap and architectural vision. Evaluate and recommend new technologies and tools to improve development efficiency and application performance. What Experience You Need Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. 5+ years of hands-on experience with C#, .NET Core, .NET Framework, MVC, Web API, Entity Framework, and SQL Server. 3+ years of experience with cloud platforms (GCP preferred), including designing and deploying cloud-native applications. 3+ years of experience with source code management (Git), CI/CD pipelines, and Infrastructure as Code. Strong experience with Javascript and a modern Javascript framework, VueJS preferred. Proven ability to lead and mentor development teams. Strong understanding of microservices architecture and serverless computing. Experience with relational databases (SQL Server, PostgreSQL). Excellent problem-solving, analytical, and communication skills. Experience working in Agile/Scrum environments. What Could Set You Apart GCP Cloud Certification. UI development experience (e.g., HTML, JavaScript, Angular, Bootstrap) Experience in Agile environments (e.g., Scrum, XP) Relational database experience (e.g., SQL Server, PostgreSQL) Experience with Atlassian tooling (e.g., JIRA, Confluence, and Github) Working knowledge of Python Excellent problem-solving and analytical skills and the ability to work well in a team Show more Show less

Trivandrum India Technology Full time 6/10/2025 J00167850 Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Job Description: As a .NET Developer, you will be a key contributor to our team, driving the design, development, and maintenance of high-performance, scalable applications. You will leverage your deep expertise in .NET technologies and cloud platforms (GCP preferred) to lead and mentor a team, ensuring the delivery of robust and efficient solutions. You will play a pivotal role in shaping our technical direction, promoting best practices, and fostering a culture of continuous improvement. What you will do Lead a team of .NET developers, providing technical guidance, mentorship, and code reviews. Establish and enforce coding standards, design patterns, and best practices. Foster a collaborative and innovative team environment. Design and develop complex, scalable, and secure applications using .NET Core, .NET Framework, MVC, Web API, and Entity Framework. Architect and implement microservices and serverless solutions on GCP. Ensure applications meet performance, security, and scalability requirements. Drive the adoption of modern software development practices, including CI/CD and Infrastructure as Code. Leverage GCP services to design, deploy, and manage cloud-based applications. Implement and maintain CI/CD pipelines for automated deployments. Utilize Infrastructure as Code tools to manage and automate infrastructure provisioning. Lead the resolution of complex technical issues, performing root cause analysis and implementing effective solutions. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Actively participate in project planning, estimation, user story grooming, sprint reviews, and retrospectives. Drive continuous improvement initiatives to enhance development processes and efficiency. Document code and processes to enable knowledge transfer and team efficiency. Contribute to the technical roadmap and architectural vision. Evaluate and recommend new technologies and tools to improve development efficiency and application performance. What experience you need Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. 5+ years of hands-on experience with C#, .NET Core, .NET Framework, MVC, Web API, Entity Framework, and SQL Server. 3+ years of experience with cloud platforms (GCP preferred), including designing and deploying cloud-native applications. 3+ years of experience with source code management (Git), CI/CD pipelines, and Infrastructure as Code. Strong experience with Javascript and a modern Javascript framework, VueJS preferred. Proven ability to lead and mentor development teams. Strong understanding of microservices architecture and serverless computing. Experience with relational databases (SQL Server, PostgreSQL). Excellent problem-solving, analytical, and communication skills. Experience working in Agile/Scrum environments. What could set you apart GCP Cloud Certification. UI development experience (e.g., HTML, JavaScript, Angular, Bootstrap) Experience in Agile environments (e.g., Scrum, XP) Relational database experience (e.g., SQL Server, PostgreSQL) Experience with Atlassian tooling (e.g., JIRA, Confluence, and Github) Working knowledge of Python Excellent problem-solving and analytical skills and the ability to work well in a team We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks. Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference! Who is Equifax? At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The community you will join: The CKM team includes a team of knowledge editors and writers across various regions. We manage knowledge bases in Confluence and Contentstack and work towards providing the best user experience to our Support Ambassadors who use our workflows and macros and Airbnb users who visit the Help center and/or receive macros. The difference you will make: As a Knowledge Editor, you will be responsible for writing and editing content for our knowledge bases. You will work closely with the Knowledge Strategist, and support the Knowledge Manager in drafting high quality, accurate, and optimized content. A typical day: Create, organize, and optimize critical knowledge content Work on content improvement through Jira tickets with role wise targets Identify improvements and knowledge gaps in our content through audits and data analysis Ensure our content is accurate, consistent, and highly effective for our users Triage and maintain content and workflow feedback across the organization Build and maintain key relationships with CS Operations, Partners, Training, Quality, Business Process and Change Management teams Your expertise: 3+ years of experience in technical writing or relevant experience Excellent proofreading skills Excellent communication and interpersonal skills Understanding of machine learning and AI applications in knowledge management Expertise in knowledge management and content strategy Knowledge of information architecture Highly developed organizational and time-management skills to assess and prioritize tasks Ability to work autonomously in a fast-paced environment Resourceful, detail oriented, and comfortable with ambiguity Knowledge of SEO strategy Proven ability to work in a multicultural, multilingual global organization Experience of customer support operations and agent-facing knowledge is an advantage Our commitment to inclusion and belonging : Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

ZipBooks Software Solutions is expanding its customer-success team in Ahmedabad and we’re looking for an energetic ERP Support Engineer who knows how to keep business systems running while keeping users smiling. What the role is about You’ll be the first line of defence (and offence!) for our clients’ day-to-day ERP questions—troubleshooting issues, guiding users, and rolling out small enhancements that make a big difference. On quieter days, you’ll dive into log files, refine documentation, and contribute ideas that shape the next release. Day-to-day responsibilities Own support tickets end-to-end : triage, investigate, resolve, and document within agreed SLAs. Analyse bugs vs. configuration gaps ; raise well-written defect reports for the dev team when needed. Implement minor change requests —forms, fields, approval rules, reports—using our in-house toolkits. Conduct refresher trainings (remote & on-site) for new modules or version upgrades. Maintain data integrity by running periodic health checks, reconciliation scripts, and SQL queries. Collaborate with implementation consultants during new-site rollouts (configuration, UAT support). Keep stakeholders informed : draft concise status updates and contribute to knowledge-base articles. Must-have skills & experience 1 – 5 years in an ERP support or functional consulting role Solid grasp of core business processes: Finance, Inventory, Sales, Purchasing, and Production. Comfort with SQL for data look-ups and simple fixes. Basic understanding of APIs / web services to troubleshoot integrations with CRM, e-commerce, or BI tools. Clear, empathetic communication in English and Gujarati/Hindi. Job Type: Full-time Pay: Up to ₹450,000.00 per year Benefits: Cell phone reimbursement Provident Fund Shift: Day shift Work Days: Monday to Friday Work Location: In person

Job Description Job ID SRSOF013537 Employment Type Regular Work Style hybrid Location Noida,UP,India Role Sr Software Engineer Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. We are looking for a talented and experienced Senior Software Engineer to join our dynamic team. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. As a Senior Software Engineer, you will be involved in the design, development, testing, deployment, and maintenance of software solutions. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services. We are seeking engineers with diverse specialties and skills to join our dynamic team to innovate and solve complex challenges. Our team is looking for strong talent with expertise in the following areas: Front End UI Engineer (UI/UX design principles, responsive design, JavaScript frameworks) DevOps Engineer (CI/CD Pipelines, IAC proficiency, Containerization/Orchestration, Cloud Platforms) Back End Engineer (API Development, Database Management, Security Practices, Message Queuing) AI/ML Engineer (Machine Learning Frameworks, Data Processing, Algorithm Development, Big Data Technologies, Domain Knowledge) Responsibilities: Software Development: Write clean, maintainable, and efficient code or various software applications and systems. Design and Architecture: Participate in design reviews with peers and stakeholders Code Review: Review code developed by other developers, providing feedback adhering to industry standard best practices like coding guidelines Testing: Build testable software, define tests, participate in the testing process, automate tests using tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide. Debugging and Troubleshooting: Triage defects or customer reported issues, debug and resolve in a timely and efficient manner. Service Health and Quality: Contribute to health and quality of services and incidents, promptly identifying and escalating issues. Collaborate with the team in utilizing service health indicators and telemetry for action. Assist in conducting root cause analysis and implementing measures to prevent future recurrences. Dev Ops Model: Understanding of working in a DevOps Model. Begin to take ownership of working with product management on requirements to design, develop, test, deploy and maintain the software in production. Documentation: Properly document new features, enhancements or fixes to the product, and also contribute to training materials. Basic Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 2+ years of professional software development experience. Proficiency in one or more programming languages such as C, C++, C#, .NET, Python, Java, or JavaScript. Experience with software development practices and design patterns. Familiarity with version control systems like Git GitHub and bug/work tracking systems like JIRA. Basic understanding of cloud technologies and DevOps principles. Strong analytical and problem-solving skills, with a proven track record of building and shipping successful software products and services. Preferred Qualifications: Experience with cloud platforms like Azure, AWS, or GCP. Experience with test automation frameworks and tools. Knowledge of agile development methodologies. Commitment to continuous learning and professional development. Good communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

Job Description Job ID SRSOF013820 Employment Type Regular Work Style on-site Location Noida,UP,India Role Sr Software Engineer Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Job Profile 1. Collaborate with other members of the team, product owners, quality engineering team members, and documentation writers to ensure appropriate implementation of business requirements 2. Maintain and create patch builds for local and remote employees. Ensure smooth delivery of builds working with remote counterparts to provide coverage and hand-off of critical issues. 3. Act as point of contact for managing multiple releases across organization 4. Take responsibility for the release management process 5. Maintain service pack build and task stream management for all CE streams as well as interfacing with next new product deliverables 6. Communication with the Engineering and Stakeholders for new configuration and delivery options and improvement options 7. Develop and debug customer issues found in the installation of configuration code of the UKG system 8. Manage and own the deployment activities including the execution of the deployment Plans as per checklists 9. Work towards improvement of Release deployments with automation & process refinements 10. A mentoring role for other developers, building the skills of less experienced team members and proactively suggesting process improvements as a technical leader within the team. 11. Participates in the writing of technical documents (functional specifications, design documents, etc.) as required 12. Estimate the work required for new features 13. Collaborate closely with architects to design and conceptualize solutions for multi-tenant/cloud-based offering of the product 14. Experience in issue triage, troubleshooting & Root Cause Analysis 15. Follow the ITIL standard to push the code in production environments 16. Ability to learn and adapt new technologies and platform Qualification 1. 3-6 years of experience of release management, installation work in a client/ server architecture 2. Hands-On Experience on GCP, GitHub-action & Kubernetes Platform 3. Expert knowledge of DevOps, CI-CD pipelines, Terraform, Ansible Python & Java language. 4. Working knowledge of Jenkins for managing and publishing scheduled and ad-hoc builds 5. Working knowledge of Cloud-Based technologies 6. Experience with PostgreSQL and SQL scripting and understanding the deployment of scripts 7. Experience working with Gradle and Artifactory for developing builds and setting up release streams 8. Experience to manage Linux and Windows based platforms 9. Ability to communicate both verbally and written to a variety of audiences 10. Working with remote and local engineers and willingness to work off hours at times to deliver on customer commitments including weekends and holidays at times 11. BS or equivalent in Computer Science Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Performing triage and review for initial validity assessment of cases including spontaneous, health authority, Clinical Trial and literature cases. Data entry into PV database Initial ICSR assessment, if applicable Evaluation of the need for expedited reporting to Health Authorities / partners of a client concerned, including reporting timelines Preparation of standard reporting forms (e.g., CIOMS I / MedWatch Forms and XML files) Preparation and sending of follow‐up requests Submission of ICSRs to Health Authorities and partners of a client Case completion / documentation Conduct quality checks of Individual Case Safety Reports (ICSRs) and ensure quality assurance in accordance with project requirements, maintaining compliance with industry standards and best practices to enhance the integrity and reliability of safety data. The ICSR search/retrieval process from the EVWEB database and company/non-company assessment for cases. Allocation and cases workload management Providing training of the system to the respective team members. Actively mentor and support new joiners by providing guidance on company processes, facilitating their integration into the team, and fostering a collaborative learning environment to enhance their professional development. Responsibilities will be assigned by the supervisor in accordance with process requirements. . The ICSR search/retrieval process from the EVWEB database and company/non-company assessment for cases. Allocation and cases workload management Providing training of the system to the respective team members. Actively mentor and support new joiners by providing guidance on company processes, facilitating their integration into the team, and fostering a collaborative learning environment to enhance their professional development. Responsibilities will be assigned by the supervisor in accordance with process requirements. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: PharmaLex India Private Limited Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities: Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview Be part of the DevOps and cloud infrastructure team that is responsible for Cloud security, infrastructure provisioning, maintaining existing platforms and provides our partner teams with guidance for building, maintain and optimizing integration and deployment pipelines as code for deploying our applications to run in AWS & Azure. Responsibilities Deploy infrastructure in AWS AND Azure cloud using terraform and Infra-as-code best practices. Triage, troubleshoot incidents related to our AWS and Azure cloud resources. Participate in development of Ci/CD workflows to launch application from build to deployment using modern devOps tools like Kubernetes, ArgoCD/Flux, terraform, helm. Create automation and tooling using Python, Bash or any OOP language. Configure monitoring, respond to incidents triggered by our existing notification systems. Ensure our existing Ci/CD pipelines operate without interruption and are constantly optimized as needed. Create automation, tooling and integration in our Jira projects that make your life easy and benefit the entire org and business. Evaluate and support onboarding of 3rd party SaaS applications or work with teams to integrate new tools and services into existing apps. Create documentation, runbooks, disaster recovery plans and processes. Qualifications 2+ years of experience deploying infrastructure to Azure and AWS platforms, AKS, EKS, ECR, ACR, Key Vault, IAM, Entra, VPC, VNET, IAM etc. 1+ year of experience with using terraform or writing terraform modules. 1+ year of experience with Git, Gitlab or GitHub. 1+ year of creating Ci/CD pipelines in any templatized format, yaml or jenkins. 1+ year of Kubernetes, ideally running workloads in a production environment. 1+ year of Bash and any other OOP language. Good understanding of software development lifecycle. Familiarity with: Monitoring tools like Datadog, Splunk etc. Automated build process and tools Able to administer and run basic SQL queries in Postgres, mySQL or any relational database. Cloud Security Posture management. Current skills in following technologies: Kubernetes Terraform Show more Show less

Security Operations Center Manager will be responsible for leading Envestnet Security Incident response program by ensuring an appropriate, riskbased approach for SecurityMonitoring/Incident detection, Security Incident Response and Remediation process by partnering with MDR (Managed Detection and Response) service and internal teams. This will be accomplished through the effective functional management of day today tasks of securityanalysts, third party MDR provider, Implementations and maintenance of processs, and deployed security tools for detection, prevention, and response. Job Responsibilities: Lead the enterprise-wide security incident management and response. Review, evaluate, and enhance incident detection and response capabilities by periodic review of tools, processes, and IR playbooks. Ability to handle 24 * 7 operations with a hybrid operating model (In House + MDR) to gain the maximum efficiency and business benefits. Generating security metrics that align with business risks, reports, and dashboards for management consumption. Lead efforts to drive automation using SOAR of incident triage and response and expand advanced threat hunting capabilities. Provide functional direction and support for daily support activities. Develop and mentor staff through open communication, training, and developmentopportunities. Develop strategic goals to transform the Security operations center to be ready for the changing threat landscapes and evolving challenges. Required Skills: Minimum 5 years of leading a Security team, with experience managing security incident detection and Response program. Creative thinker with exceptional business, strategic, analytical, management, and relationship management skills. Strong knowledge of networks, operating systems, cryptography, preventive,detective, and offensive security solutions. Experience working with cloud services like Amazon Web Services, Google, and Microsoft Azure Cloud Excellent understanding of information security concepts, protocols, tools, industry best practices, and strategies. Focus on a business appropriate measured response, strong time management, Effective prioritization, and proper sense of urgency in day-today Security Operations. Ability to identify needs, take the initiative, and prioritize work efforts — balancing operational tasks with longer-term strategic security efforts. Experience in designing, implementing, and measuring relevant security and technologymanagement critical success factors, key performance indicators, and metrics. Experience working with security detection/prevention platforms like EDR, ContainerSecurity, Identity product, Vulnerability Management products and process,MicrosoftSecurity platforms, Data protection platforms, Threat/Brand Intel and Identity Intelligence, SIEM, SOAR platforms etc. Experience working with industry-standard forensics tools (XWay forensics, Encase, Access data, SIFT, FTK) Excellent understanding & concept of standard audits such as PCI, SOC2, ISO27001, and SOX.Security certifications such as CISSP. Show more Show less

About The Role Grade Level (for internal use): 10 The Team: Would you like to be part of the team that builds real-time financial data products & platform? Join us and contribute significantly to the growth of the firm by developing innovative functionality in existing and new products. Supporting and maintaining high revenue products. You will work with a team of intelligent, ambitious and hard-working software professionals. The team is responsible for the ingestion of real-time pricing data for the platform. Team responsibilities include creating work items from technical requirements, producing architecture/design, implementing requirement, testing, validation of production post deployment and resolving customer issues. The Impact Developing innovative functionality in existing and new products Supporting and maintaining high revenue productionized products Demonstrate solutions to product stake holders Collaborate with other teams on cross-platform/shared product functionality. Active participation in all scrum ceremonies, follow Agile best practices effectively. What’s in it for you: This is the place to hone your existing software development skills while having the opportunity to work with a wide range of new and mature technologies across the full stack of a modern web application. Alongside you get opportunities to: Mentor and work with a skilled team while shaping the future of our products. An opportunity to learn & master current and mature technologies, in a supportive environment that makes self-paced learning resources available. Responsibilities Play a key role in the development team to build high-quality, high-performance, scalable code Solve non-routine to complex problems and determine the best solution through cost/benefit analysis. Work on issues that impact design success or address future concepts, products or technologies. Conduct technical walkthroughs and produce technical design documents of complex solutions. Work with product stake holders to understand and clarify requirements to design and develop industry-leading applications Demonstrate solutions to product stake holders Onboard, support and mentor developers to design and implement solutions. Collaborate with other teams on cross-platform/shared product functionality. What We’re Looking For Basic required qualifications: Minimum 4-6 years of experience with software development in C++, C#, .NET Core and with data structures/algorithms. Bachelor’s degree in computer science, Information Systems or Engineering is required. Nice to have knowledge in SQL & No-SQL databases and pub sub frameworks. Kafka experience is a big plus. Ability to debug, triage, and fix program code or system issues (e.g., firmware, software, application, operational, process). Domain knowledge in Financial Industry is a plus. Excellent communication skills are essential, with strong verbal and writing proficiencies. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 316087 Posted On: 2025-05-20 Location: Hyderabad, Telangana, India Show more Show less

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!\ Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services Process Overview* Cyber Threat Evaluation Analyst The Global Information Security organization (GIS) at Bank of America protects bank information systems, confidential and proprietary data, and customer information. The Cyber Threat Evaluation and Prevention Team (CTEP) assesses threats and emerging risks, evaluates cyber security controls, and defines observations to remediate risks. Job Description* The Evaluation Analyst plays an essential role in the Cyber Threat Defense Framework. The CTEP Evaluation Analyst conducts threat and incident evaluations and identifies opportunities for process and control enhancement. They support the CTEP Evaluation Manager in improving defense capabilities based on threats, incidents, and issues throughout the bank. The analyst assists ongoing evaluations by comprehensively documenting threats and ensuring all threats/incidents are comprehensive, complete, and accurate. Analyses include reviews of: Threats identified from internal and external intelligence sources. Cyber incidents managed at the Bank (e.g., third-party incidents). Assessments conducted by GIS teams (e.g., Adaptive Threat Simulations). Responsibilities* Within CTEP, the Evaluation team: Analyzes threats and incidents sourced from GIS partner teams to identify and triage process and control weaknesses in context of risks arising from the threat. Documents defensive posture, process and control weaknesses, and overall risk of each threat. Reviews threats/incidents holistically to identify broad themes and strategic issues, enabling GIS to protect against cyber threats effectively and proactively. Requirements* Education* - BE/B.Tech/MCA Experience Range* - 8+ Years Foundational skills* Strong technical writing capabilities; writing technical content in a broadly consumable format. Functional knowledge of information security, IT infrastructure, and risk management. Ability to prioritize and manage time effectively and work independently with minimal direction. Knowledge of Cyber Industry Frameworks like MITRE/NIST. Strategic thinking AND attention to detail – ability to think “like a threat actor.” Proficient computer/analytics skills – esp. Jira, Excel, Word, Power Point, Alteryx, etc. Desired skills* Experience with cyber threat intelligence collection, analysis, and reporting. Experience responding to and managing security incidents and events. Experience creating, executing, and documenting assessments and exercises. General understanding of bank policies, specific to data and privacy, third parties, incident management, vulnerability management, etc. Work Timings* - 6:30 AM - 09:30 PM Job Location* - Hyderabad, Chennai, Mumbai Show more Show less

Job Description Summary As a Logistics Systems Manager, you will be responsible for the implementation, maintenance, and optimisation of TI's Logistics system (Warehouse management system - WMS and Transportation Management system - TMS) across TI' s manufacturing and Distribution centres facilities located globally. You will be leading a highly motivated global team of technical Architects analysts and developers. This team is responsible for creating innovative best in class resilient logistics systems to help move semiconductor inventory in various states of finish between multiple factories, warehouse and finally to end customers 24X7 in a highly dynamic supply chain environment influenced by multiple external environments. Qualifications Roles and responsibilities : Strategy and Stakeholder Engagement Partner with stakeholders to Identify opportunities to implement fulfilment strategies , enhance operational efficiency with a data driven approach and streamline logistics workflows Able to translate complex business requirements for a dynamic environment into short term and long-term technical product roadmaps. Collaborates with stakeholders to aggressively address issues, risks and mitigation plans Technology Platforms Define simple and stackable architectures that lay a strong logistics systems platform which scalable for any operational needs of future. Define and execute transformation initiatives for existing platforms including WMS & TMS to enable full entitlement of operational strategies and drive simplification. Drive a healthy relationship with third party vendors & System integrators whose platforms have been in building (WMS, WES, TMS) logistics systems to arrive at best in class solutions. Define data collection strategy across the logistics systems to enable building models to help improve the logistics network. Run maintain operations & compliance Assess and prioritise incidents within the logistics systems based on their impact on day-to-day operations and Implement effective triage processes Analyse production system operations using tools such as monitoring, capacity analysis and outage root cause analysis to identify and drive change that ensures continuous improvement in system stability and performance. Provide device support to manage logistics hardware assets printers, scanners, handheld RF devices, desktops etc to ensure seamless operations within our distribution centre environment. Responsible to maintain accurate data within the WMS, including inventory levels, and order details to aid with compliance sensitive process like cycle count. Talent development Servant Leader responsible for managing/coaching agile software development teams in delivery of software products to market Assists team members with career development and planning by coaching and managing individual performance of team members by providing leadership and guidance to coach, motivate, and lead team members Provide coaching on the adoption and improvement of agile/lean management and engineering practices on teams. Responsible for staffing the team as needed. Requirements Bachelor's degree in supply chain management, logistics, IT, or a related field. 10+ years of industry experience of which a minimum of 5+ years of managerial experience required. Strong in Supply chain domain with expertise in Logistics and Order Management Systems. Good working experience with domain such as Warehouse Management System (WMS),Warehouse execution system(WES), Distribution Order Management, Transportation Management System (TMS), Supply Chain intelligence, Slotting optimization and Labor Management Solid understanding of warehouse processes relating to receiving, Pick/Pack/Ship, cross docking, inventory control, reverse logistics and financial accounting practices. Strong technical aptitude with proficiency in one or more WMS software such as Manhattan , Blue Yonder, SAP WM/EWM, Oracle etc. Experience in multiple WMS systems would be favourable. Experience in leading transformation journey of legacy systems. Detail-oriented & excellent analytical and problem-solving skills, with the ability to interpret and analyse data. Effective communication and interpersonal skills to collaborate with diverse stakeholders and convey technical information to non-technical team members. Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and meeting deadlines. A "compliance first" attitude to comply with regulations like ICFR. Maintain internal control documentation, effectively perform assigned internal controls, remediate internal control exceptions, and response to internal and external audit requests. About Us Why TI? Engineer your future. We empower our employees to truly own their career and development. Come collaborate with some of the smartest people in the world to shape the future of electronics. We're different by design. Diverse backgrounds and perspectives are what push innovation forward and what make TI stronger. We value each and every voice, and look forward to hearing yours. Meet the people of TI Benefits that benefit you. We offer competitive pay and benefits designed to help you and your family live your best life. Your well-being is important to us. About Texas Instruments Texas Instruments Incorporated (Nasdaq: TXN) is a global semiconductor company that designs, manufactures and sells analog and embedded processing chips for markets such as industrial, automotive, personal electronics, communications equipment and enterprise systems. At our core, we have a passion to create a better world by making electronics more affordable through semiconductors. This passion is alive today as each generation of innovation builds upon the last to make our technology more reliable, more affordable and lower power, making it possible for semiconductors to go into electronics everywhere. Learn more at TI.com . Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment. If you are interested in this position, please apply to this requisition. About The Team TI does not make recruiting or hiring decisions based on citizenship, immigration status or national origin. However, if TI determines that information access or export control restrictions based upon applicable laws and regulations would prohibit you from working in this position without first obtaining an export license, TI expressly reserves the right not to seek such a license for you and either offer you a different position that does not require an export license or decline to move forward with your employment. Show more Show less

Role: Product Analyst Location: Noida, India www.SEW.ai Who We Are: SEW, with its innovative and industry-leading cloud platforms, delivers the best Digital Customer Experiences (CX) and Workforce Experiences (WX), powered by AI, ML, and IoT Analytics to the global energy, water, and gas providers. At SEW, the vision is to Engage, Empower, and Educate billions of people to save energy and water. We partner with businesses to deliver platforms that are easy-to-use, integrate seamlessly, and help build a strong technology foundation that allows them to become future- ready. A Couple of Pointers: • We are the fastest growing company with over 420+ clients and 1550+ employees. • Our clientele is based out in the USA, Europe, Canada, Australia, Asia Pacific, Middle East • Our platforms engage millions of global users, and we keep adding millions every month. • We have been awarded 150+ accolades to date. Our clients are continually awarded by industry analysts for implementing our award-winning product. • We have been featured by Forbes, Wall Street Journal, LA Times for our continuous innovation and excellence in the industry. Who we are looking: We are looking for a talented and self-driven individual to accelerate our efforts and be a major part of our high-quality culture. A successful professional can help create a high employee engagement and commitment within the organization. Job Responsibilities: Product Delivery & Techno-Functional Mindset: • A track record of shipping high quality Enterprise or SaaS products • Understanding of industry trends, market proposition, and competitive benchmark • Experience in web/mobile applications and interfaces with modern UX/UI patterns • A techno functional mindset that allows you to solution the problem technically and functionally • Experience in 3rd party integrations with understanding of technical concepts and architecture • Get involved in the planning and analysis phase of the product lifecycle • Advanced analytical, problem solving, research, and time management skills Requirement Gathering & Documentation Skills: • Evaluates requirements against existing business and system processes • Creates models to identify, validate, document, and communicate business requirements and organize them into a comprehensive and understandable "to-be" state to ensure that the client understands both the requirements and the results of changes to the system(s) • Create business requirement document (BRD)/ system specification documents (SSD), prototypes, workflow diagrams, use case diagrams, stories etc. • Identify opportunities to improve existing business and system processes Ability to understand and articulate end-to-end scenarios technically and functionally Stakeholder Management & Delivery Coordination: • Partnering with stakeholders and subject matter experts to fully understand business needs to effectively gather and document business requirements • Provides detailed walkthrough sessions to all Stakeholders (internal & external) for gathered requirements • Assist Quality Management team to make sure deliverables are always at par with defined standards of the product. • Assist all Stakeholders (internal & external) for seamless execution of User Acceptance testing phase and drive triage meetings for all logged issues • Communicates technical issues to non-technical users/clients or controls all changes through a formalized change request process, assessing the impact of requirement changes, and updating requirements appropriately • Works with Customer Support, Training and Documentation teams to confirm that documentation reflects how the software functions Education & Experience: • MBA with 2 years of industry experience from A School • Bachelor’s degree in BTECH computer science or MCA or MBA in Finance. • Prior experience in product company Required Skills: • Problem Solving and strong Decision Making • Must have knowledge of Microsoft Excel. • Outstanding communication and presentation skills • Ability to architect and drive change • Ability to lead in a global, matrix environment • Degree in computer science or a similar field. • Client management skills. Searching for your dream job? We are a true global company that values building meaningful relationships and maintaining a passionate work environment while fostering innovation and creativity. At SEW, we firmly believe that each individual contributes to our success and in return, we provide opportunities from them to learn new skills and build a rewarding professional career Show more Show less