5821 Triage Jobs - Page 30

Overview: The role of the HR Ops Sr Analyst is to serve as the resource for reviewing integration issues and understanding the underlying causes as data or defects that require break fixes. The role is responsible to triage and respond to critical issues received on tickets and/or reported by the global IT Ops team. The Integrations lead is responsible to evaluate the level of criticality of the issue, confirm business impacts and drive the resolution. The role is responsible to ensure that the effective and efficient response of tickets related to integration and making sure that the corresponding interactions with the PepsiCo IT ticketing systems are correctly managed. This role will be leading integration calls amongst team and will be responsible to coordinate with the business owners the corresponding resolution, provided testing is required to solve an issue. The incumbent will work under the direction of an Operations Support Manager who will guide and help manage escalations and stay focused on delivery effective solutions. This role will work closely with the Issues/Incidents lead for Employee Central, SAP HCM Issue and Integrations Leads as well as any other tool owners within global HR Operations function. The incumbent will also work with the Testing Lead and/or Analyst to deliver testing efforts for integration break-fixes as well as with other Data Quality and Audit resources within the team to clear data issue, ensure quality going forward and acknowledge any audit issues, if applicable. The HR Ops Sr Analyst role requires the ability to collaborate with multiple teams and being focused and solving and identifying underlying causes for critical or repetitive issues. Responsibilities: Manage and coordinate day-to-day integrations related issues, including resource management, priorities, emergencies and other support activities. Appropriately assess impacts and risk on integrations issues and failures and communicate back to management for proper escalations Consult with business clients, when needed, to determine gaps on the performance of integrations and business requirements Identify when issues require fundamental changes and provide proper documentation to reroute the request Coordinate integrations defects with the Employee Central Issue/Incident Lead as well as the HCM Issue and Integrations lead to evaluate the result from proper analysis Create and maintain weekly dashboards on the integrations tickets and failures to provide insights and KPIs to the team’s leadership Assist, as needed, on any global system outages and provide up to date status on the issue Be able to verify and confirm the troubleshooting steps provided by the different vendors and accurately determine next steps for resolution Analyze trends amongst integration and employee data issues to identify root cause and prevent repeptive issues Assist the implementation of new functionality and changes to the mass load tool. Test all changes relevant to the mass load tool Qualifications: Minimum of a bachelor's degree, preferably in IT or Human Resources 8-10years of total work experience 5+ years of experience in HCM system implementations/HRIT Experience on working in large scale HCM ERP/Cloud solutions: SuccessFactors Employee Central or SAP HCM preferred, but will consider Workday, PeopleSoft or Oracle HRMS 5+ years of experience with an ITSM (IT Service Management) type ticketing solution / ITIL Framework Proven experience in customer service Strong critical thinking and analysis skills Experience in documentation and revising remediation processes and procedures. Ability to collaborate, establish and maintain credible and influential relationships at all levels. Ability to multi-task and prioritize and ancipiate issues as well as to make connections on different issues Strong Detailed-oriented skills Capability to communicate in both technical and non-technical language according to their audiencte High stress tolerance

Description At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user-centric solutions that future-proof and empower our clients to thrive in an ever-changing landscape. With over 1,600 talented professionals on our team, our innovative solutions are recognized by industry leaders like Gartner, Celent, Aite-Novarica, and ISG. We offer a competitive compensation package along with comprehensive benefits that support your health, well-being, and financial security. Location: Hyderabad Reports To: Security Operations Manager Full-time | Hybrid/Remote flexibility based on business needs Full-time position with on-call responsibilities during critical incidents. What you will do: You’ll play a pivotal role in managing and optimizing our Sumo Logic SIEM environment while supporting critical day-to-day security operations. This is a hands-on technical role where your insights will directly enhance our threat detection and incident response capabilities. Note: Experience with Splunk is a strong plus, as we are currently transitioning to Sumo Logic and operating across multiple security platforms. Lead the administration of Sumo Logic SIEM Deploy, configure, and manage the platform Build and maintain dashboards, parsers, alerts, and queries Ingest and normalize logs from infrastructure, cloud, and identity sources Tune alerts to reduce noise and increase detection accuracy Monitor platform health, performance, and SLA compliance Strengthen security operations Investigate and triage alerts from Sumo Logic and other tools Support incident response activities and threat investigations Contribute to threat hunting, malware analysis, and vulnerability reviews Maintain security process documentation and runbooks Collaborate for continuous improvement Onboard new log sources in collaboration with application, cloud, and IT teams Work closely with InfoSec peers to evolve detection capabilities Support audit and compliance reporting requirements related to monitoring What We're Looking For: 3+ years of experience with Sumo Logic or another enterprise SIEM platform Strong understanding of log ingestion, threat detection, and SIEM alerting Hands-on experience writing and optimizing queries in Sumo Logic Familiarity with AWS, firewall, endpoint, and identity logs Working knowledge of frameworks such as MITRE ATT&CK and NIST Strong analytical, troubleshooting, and communication skills Bonus Points For: Deep experience with Sumo Logic administration and dashboards Exposure to cloud security, SOAR platforms, EDR, IDS/IPS Security certifications such as Security+, or equivalent Extra Credit: Experience transitioning from Splunk to Sumo Logic or working in hybrid environments Scripting knowledge (Python, Bash, PowerShell) for automation Understanding of compliance requirements (SOC 2, ISO 27001, HIPAA) Join Us at Vitech! Help shape our SIEM roadmap and elevate our security operations Work with a collaborative global InfoSec team and modern tech stack Access ongoing training, certifications, and professional growth Be part of a mission-driven company focused on innovation and excellence About Vitech At Vitech, Your Expertise Drives Transformative Change in Fintech For over 30 years, Vitech has empowered leading players in insurance, pensions, and retirement with cutting-edge, cloud-native solutions and implementation services. Our mission is clear: harness technology to simplify complex business processes and deliver intuitive, user-centric software that propels our clients' success. At Vitech, you won’t just fill a position; you’ll join a purpose-driven team on a mission that truly matters. Innovation is at our core, and we empower you to push boundaries, unleash creativity, and contribute to projects that make a real difference in the financial sector. Though our name may be new to you, our impact is recognized by industry leaders like Gartner, Celent, Aite-Novarica, ISG, and Everest Group. Why Choose Us? With Vitech, you won’t just fill a position; you’ll be part of a purpose-driven mission that truly matters. We pursue innovation relentlessly, empowering you to unleash your creativity and push boundaries. Here, you’ll work on cutting-edge projects that allow you to make a real difference—driving change and improving lives. We value strong partnerships that foster mutual growth. You will collaborate with talented colleagues and industry leaders, building trust and forming relationships that drive success. Your insights and expertise will be essential as you become an integral part of our collaborative community, amplifying not just your career but the impact we have on our clients. We are committed to a focus on solutions that makes a tangible difference. In your role, you will embrace the challenge of understanding the unique pain points faced by our clients. Your analytical skills and proactive mindset will enable you to develop innovative solutions that not only meet immediate needs but also create lasting value. Here, your contributions will directly influence our success and propel your professional growth. At Vitech, we foster an actively collaborative culture where open communication and teamwork are paramount. With our “yes and” philosophy, your ideas will be welcomed and nurtured, allowing you to contribute your unique insights and perspectives. This environment will enhance your ability to work effectively within diverse teams, empowering you to lead initiatives that result in exceptional outcomes. We believe in remaining curious and promoting continuous learning. You will have access to extensive resources and professional development opportunities that will expand your knowledge and keep you at the forefront of the industry. Your curiosity will fuel innovation, and we are committed to supporting your growth every step of the way. In addition to a rewarding work environment, we offer a competitive compensation package with comprehensive benefits designed to support your health, well-being, and financial security. At Vitech, you’ll find a workplace that challenges and empowers you to make meaningful contributions, develop your skills, and grow with a team that’s dedicated to excellence. If you’re ready to make a real impact in fintech and join a forward-thinking organization, explore the incredible opportunities that await at Vitech. Apply today and be part of our journey to drive transformative change!

Summary The Specialist, Compliance & Risk Ops role supports the Audit Readiness Team with identifying, investigating, and triaging compliance issues for tracking and resolution. They will be responsible for assessing escalated issues and communicating them to the relevant Audit Readiness Team member(s) or other stakeholders. They will also identify and support enhancements to the Audit & Monitoring process. About the Role Location – Hyderabad #LI Hybrid About the Role: The Specialist, Compliance & Risk Ops role supports the Audit Readiness Team with identifying, investigating, and triaging compliance issues for tracking and resolution. They will be responsible for assessing escalated issues and communicating them to the relevant Audit Readiness Team member(s) or other stakeholders. They will also identify and support enhancements to the Audit & Monitoring process. Key Responsibilities: Daily monitoring of various dashboards, cadenced in-channel monitoring, proactive audit readiness approach oversight, maintenance of documentation and readout to various stakeholders in a timely and efficient manner to inform compliance Seamless execution of audit readiness activities and proper documentation to support the US business, ensuring quick next steps or resolution. Ensuring timely escalation to Manager or Compliance Team Lead, to seek clarity and guidance, if appropriate Initial assessment of risk on sample materials from activated digital channels, with appropriate triage through execution of appropriate audit readiness processes Reporting of relevant issues through internal Novartis “SpeakUp” process Support with gathering documentation, points of contact, and other relevant information for root cause analysis of relevant issues Oversight and support for accurate completion of internal CA/PA form Assistance with implementation of corrective actions Document preventative action and inform appropriate stakeholders on implementation and next steps Participate and support as a subject matter expert for specifc findings in cadenced and ad hoc meetings Essential Requirements: Bachelors Degree from an accredited University 3+ Years supporting Compliance or Audit in the Life Sciences industry Strong understanding of US Compliance & Regulatory laws and processes Knowledge of the US Materials Approval Process and its role in maintaining compliance and auditability Strong problem-solving and analytical skills. Excellent communication and collaboration skills. Pro-active in handling complex situations & problems Ability to work under tight deadlines and manage multiple projects simultaneously. Proficiency in marketing automation tools and analytics platforms. Understanding the complexity of integrated working in a matrix and geographically dispersed environment. Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Accessibility and accommodation: Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Division US Business Unit Universal Hierarchy Node Location India Site Hyderabad (Office) Company / Legal Entity IN10 (FCRS = IN010) Novartis Healthcare Private Limited Functional Area Legal & Intellectual Property & Compl. Job Type Full time Employment Type Regular Shift Work No Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Description Why Join DAZN? Joining DAZN in Hyderabad means being part of a cutting-edge sports streaming company in a vibrant tech hub. You’ll work alongside passionate, talented professionals on innovative projects that reach millions of fans worldwide. Hyderabad offers a dynamic work environment with a great balance of career growth and lifestyle. If you’re excited about shaping the future of live and on-demand sports entertainment, DAZN Hyderabad is the perfect place to make your mark and grow your career. The Role: Join DAZN's Security Operations team as a Security Operations Analyst and help protect the world's leading global sports streaming platform. You'll be part of a dynamic team responsible for detecting, investigating, and responding to security threats across our diverse technology stack, from cloud infrastructure to broadcasting systems that deliver live sports to millions of fans worldwide. Key Responsibilities Threat Detection & Response Configure, maintain, and monitor security alerts and escalations from various tools including Microsoft Sentinel SIEM, Defender for Endpoint, WIZ, AWS WAFv2, Tenable, and other security platforms Lead and drive incident response activities from initial detection through remediation to prevention Conduct thorough incident root cause analysis and recommend actionable steps to prevent future occurrences Triage and investigate security alerts, determining true positives from false positives Threat Intelligence & Analysis Monitor and analyze global threat intelligence trends with potential impact on DAZN's business operations Get hands-on with threat feeds and real-time attack data, with particular focus on threats targeting broadcasting and streaming environments Configure new detection rules and alerts based on emerging threats, hunt results, or lessons learned from incident analysis. Security Operations Enhancement Identify, develop, and implement new processes and procedures to strengthen our security operations program Contribute to the development of custom automation tools to enhance monitoring and response capabilities Collaborate with the team to continuously improve security monitoring across our cloud and on-prem environments. Stakeholder Support Respond to internal security-related questions and requests from teams across DAZN Provide security and privacy expertise to support multiple business units and technical teams Participate in security awareness initiatives and help educate colleagues on security best practices. Skills, Knowledge & Expertise Essential Requirements Strong passion for cybersecurity, particularly threat detection and response Experience handling complex security incidents and conducting investigations Knowledge across multiple cybersecurity domains (network security, identity security, endpoint protection, cloud security, etc.) Familiarity with SIEM platforms (Microsoft Sentinel experience preferred) Understanding of security tools such as EDR, CASB, CSPM solutions Ability to work independently with minimal guidance while managing multiple tasks within set timeframes Strong analytical and problem-solving skills with attention to detail. Experience with Microsoft 365 E5 security stack and Azure security services Knowledge of AWS security services and cloud security best practices Familiarity with vulnerability management tools (Tenable, Nessus, Qualys) Experience with security automation and scripting Understanding of streaming/broadcasting technology security considerations Relevant security certifications (Security+, CySA+, GCIH, etc.) About DAZN At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team, you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop. DAZN VALUES – THE ‘HOW’ IN WHAT WE DO: Agility and creativity fuel growth and innovation, to Make It Happen. Prioritising what matters drives progress and positive outcomes, Focusing On Impact. Collective ambition builds optimism and success, in order to Win As One. At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.

About the Role As a fresher SOC Analyst in an OEM environment, you'll learn how to operate SIEM platforms that monitor networking devices and hardware logs. This is a hands-on opportunity to develop foundational cybersecurity skills, from basic alert triage to refining detection capabilities. Key Responsibilities 1. SIEM Monitoring & Alert Triage Use SIEM tools to monitor alerts and events from network devices, and endpoints. Perform initial triage: distinguish security incidents from false positives, and escalate them appropriately. Document and log all alert investigations clearly in the SOC ticketing system. 2. Log & Incident Documentation Analyze system and network logs to detect anomalies or IOC patterns. Support incident documentation with root cause analysis and step-by-step actions taken. Maintain detailed incident records to support compliance and escalation. 3. SIEM Configuration Support Assist in onboarding new log sources: collect, normalize, and categorize OEM system logs. Help tune existing correlation rules to reduce alert fatigue and improve accuracy under guidance 4. Learning, Process & Collaboration Collaborate with senior analysts and network engineers to enhance detection coverage and FAQ procedures. Participate in SIEM rule tuning, dashboard creation, and documenting standard operating procedures (SOPs). Engage in continuous learning: attend training, internal sessions, and keep up with emerging threats and best practices. Technical Skills & Qualifications Basic knowledge of networking (OSI model, TCP/IP, DNS, HTTP), security principles, and common cyber threats (malware, phishing, ransomware) . Hands-on experience with home labs or training platforms . Strong problem-solving skills and attention to detail when investigating logs. Exposure to Python, PowerShell, or regex helpful for log parsing or automation. Soft Skills Demonstrable curiosity and eagerness to learn the best entry-level analysts are team players looking to grow and iterate fast . Effective communication , both written and verbal for documenting incidents and collaborating across teams. Attention to detail and discipline in following SOPs and logging investigative steps. Ability to work in shifts (including early or late hours) as part of a SOC 24/7 environment. Job Type: Full-time Pay: ₹240,000.00 - ₹300,000.00 per year Location: Dehli, Delhi (Required) Work Location: In person

Location : Mohali City : Mohali State : Punjab (IN-PB) Country : India (IN) Requisition Number : 40807 Bunge has an exciting opportunity available for a Quality Engineer. In this role you will be part of a global team working on challenging, meaningful projects impacting core business activities. Since 1818, Bunge has been connecting farmers to consumers to deliver essential food, feed, and fuel to the world. Looking to the future, our ambition is to continuously reinvent ourselves, leveraging data to be at the forefront of analytics, technology and talent to accomplish our purpose in a better, faster and simpler way. Bunge is committed to operating and thriving in the digital world - creating world class agile teams where teammates are empowered and encouraged to collaborate and test and learn to succeed. At Bunge, people don't just come here to work, they come here to grow - solving challenges that directly impact the world with a diverse team of thinkers and doers. Bunge offers a strong compensation and benefits package, generous paid time off program, flexible work arrangements, and opportunity to progress. Our hybrid work environment provides a balance of in-office and remote work. Most importantly, in all we do we live our values: • Act as One Team by fostering inclusion, collaboration, and respect• Drive for Excellence by being agile, innovative and efficient Do What's Right by acting safely, ethically, and sustainably Overview: The Quality Engineer demonstrates a high level of professionalism, prioritizing the quality and reliability of systems and processes within the Business Technology, Innovation, Development and Data Analytics department. This role involves collaborating with diverse teams, meticulously analyzing data, conducting rigorous tests, and ensuring adherence to quality standards. Responsibilities include participating in all stages of the software development lifecycle, from requirements gathering to deployment and maintenance, with a focus on ensuring quality at every step. Essential Functions: Develop and implement comprehensive test plans and test cases for software applications, covering manual and automated - functional, performance, integration and security aspects. Analyze requirements, design specifications, and user stories to ensure comprehensive test coverage.Define test data requirements and create test condition matrices. Participate in test planning and strategy sessions, collaborating with stakeholders to define scope and objectives. Develop and maintain reusable test frameworks, libraries, and components to streamline the test automation process. Execute automated test cases, analyze test results, and generate comprehensive test reports. Integrate automated tests into CI/CD pipelines using tools like Jenkins, GitLab, or Azure DevOps. Perform evergreening of automation artifacts and ensure integration with Focused Build for SAP projects. Collaborate with developers and product managers to identify and resolve software defects and ensure the timely delivery of high-quality products. Track and manage defects using tools like ADO, QTest, or similar platforms, participate in triage and root cause analysis of software defects to prevent recurrence and improve development processes. Communicate testing progress, issues, and risks effectively to the team and stakeholders. Provide support and mentorship to junior quality engineers on quality-related matters. Maintain clear and concise documentation for all quality assurance activities. Contribute to the continuous improvement of quality assurance processes and methodologies by staying up-to-date with industry best practices. Provide support to other team members on quality-related matters and mentor junior quality engineers. Maintain clear and concise documentation for all quality assurance activities. Participate in cross-functional teams to analyze requirements, design solutions, and ensure that quality standards are met throughout the software development lifecycle. Qualifications Typically a Bachelor's degree in Computer Science, Engineering, or a related field, with 5-7 years of experience in software quality assurance. An equivalent combination of education and experience may be considered. Strong understanding of software development lifecycle (SDLC) and quality assurance methodologies. Proficiency in software testing techniques, including functional testing, performance testing, and security testing. Experience with test automation tools and frameworks. Knowledge of software development processes, such as Agile and Waterfall. Extensive experience (5+ years) in modern test tools like Tricentis Tosca, encompassing Test case design and development, effective utilization of reusable test modules, tosca automation architecture and infrastructure setup, distributed execution, TDS etc., along with knowledge about automation project set up using Tosca Server and Tosca Commander. Proven experience designing and implementing scalable test automation frameworks using Tosca and potentially other tools. Understanding of different automation patterns and best practices. Good C# programming skills to develop custom Tosca extensions and integrations is desirable. Solid understanding of software testing methodologies, tools, and best practices. Experience defining testing strategies and ensuring comprehensive test coverage. Familiarity with Agile methodologies and experience working within Agile teams. Excellent communication, interpersonal, and presentation skills to collaborate effectively with cross-functional teams, including developers, QA, and product owners. Excellent analytical, problem-solving, and communication skills Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world. Bunge is an Equal Opportunity Employer. Veterans/Disabled

Organization Overview Company Description QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. This hybrid position requires candidates to be based in Pune, with 3-4 days of in-office collaboration per week. Job Description The Manager & Sr. Manager, Support Team is a senior leadership role responsible for managing a high-performing team of ERP support engineers, ensuring the delivery of exceptional customer experiences and operational excellence. This role is focused on fostering a customer-centric culture, driving team performance, and developing strategies to resolve complex customer challenges efficiently and effectively. The Sr. Manager oversees team operations, including case management, escalation handling, and process improvement initiatives. They act as a key liaison between the support team and cross-functional departments such as Product Management, Engineering, and Sales to ensure alignment on issue resolution and customer satisfaction goals. This role also involves resource planning, performance tracking, and driving initiatives to enhance support workflows and team capabilities. By proactively addressing recurring issues and identifying opportunities for continuous improvement, the Sr. Manager plays a critical role in shaping the support organization’s success and its alignment with business objectives. Given that our support organization operates 24/7, this position demands a flexible approach to scheduling. You will be expected to participate in shift rotations, along with weekend shifts and potential on-call coverage as required. These elements are vital to providing continuous support to our global customer base. Your willingness to adapt to these scheduling requirements is crucial for the role. Responsibilities Leadership and Team Management Provide leadership, mentorship, and coaching to a team of support engineers, fostering a culture of accountability, ownership, and continuous learning. Set team performance goals, conduct regular reviews, and develop individualized development plans to enhance skills and capabilities. Ensure the team is equipped with the necessary tools, training, and resources to meet customer needs and resolve cases efficiently. Escalation Management Oversee the handling of escalated cases, ensuring adherence to escalation protocols and Service Level Agreements (SLAs). Act as an escalation point for high-priority customer issues, working closely with cross-functional teams to ensure timely and effective resolutions. Proactively monitor escalations to identify patterns and develop strategies to minimize future occurrences. Operational Excellence and Process Optimization Continuously evaluate and refine support workflows, case triage, and escalation processes to enhance efficiency and improve customer satisfaction. Develop and implement operational metrics (KPIs) to measure team performance, identifying opportunities for process improvement and optimization. Ensure consistent global support coverage through effective resource planning, shift rotations, and on-call schedules. Performance Tracking and Reporting Monitor team performance metrics (KPIs), such as response times, backlog counts, and escalation summaries. Analyze trends and generate weekly/monthly performance reports to inform strategic decisions and share insights with leadership. Conduct quarterly strategic reviews to assess team performance, identify process gaps, and align on goals. Resource and Capacity Management Develop staffing and scheduling plans to ensure adequate support coverage, including shift rotations and flexibility for changing demand. Optimize resource allocation to balance workload distribution and improve case handling efficiency. Adjust headcount or allocate additional resources based on workload and business priorities. Collaboration and Cross-Functional Engagement Partner with Product Management and Engineering to address systemic issues, advocate for product enhancements, and align on customer-focused priorities. Collaborate with Sales and Customer Success teams to understand customer requirements and deliver tailored support strategies. Facilitate cross-departmental initiatives to improve communication and streamline issue resolution processes. Customer-Centric Focus Foster a customer-first mindset within the team, ensuring all interactions prioritize responsiveness, transparency, and high-quality solutions. Actively engage with key customers to address concerns, build trust, and ensure their feedback informs support and product improvements. Monitor customer satisfaction metrics and implement strategies to exceed expectations and enhance loyalty. Customer-Centric Operations Foster a customer-first mindset within the team, ensuring all interactions prioritize responsiveness, clarity, and customer satisfaction. Communicate effectively with customers during escalations, providing clear updates and managing expectations. Maintain transparency and professionalism in all customer-facing communications to build trust and loyalty. Qualifications Education Bachelor’s Degree in Information Technology, Business Administration, or a related field; equivalent professional experience will also be considered. Certifications such as ITIL v3/v4, PMP, or APICS are a plus but not required. Familiarity with customer support methodologies, incident management, and service delivery frameworks (e.g., ITIL, SDLC) is advantageous. Experience 7 to 10+ years of experience in technical support, with at least 5+ years in a leadership or managerial role. Proven ability to manage and develop high-performing teams in a global support environment. Strong experience in escalation handling, process optimization, and customer engagement. Technical Skills Familiarity with ERP systems (e.g., QAD, SAP, Oracle ERP, Dynamics 365) and associated technologies is highly advantageous. Knowledge of support workflows, SLA management, and escalation protocols. Experience with support tools and systems, such as ticketing platforms and knowledge bases. Soft Skills Exceptional leadership and communication skills, with the ability to engage technical and non-technical stakeholders. Strong focus on customer satisfaction, with a deep understanding of customer needs and a commitment to exceeding expectations. Strong analytical and problem-solving abilities, with a focus on driving customer-centric solutions. Skilled in decision-making, balancing customer needs with organizational policies and resource constraints. Adaptable and proactive in addressing evolving technologies, customer needs, and organizational priorities. Experienced in mentoring and coaching team members to enhance their knowledge, performance, and growth. Additional Information Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance. Opportunity to join a growing business, launching into its next phase of expansion and transformation. Collaborative culture of smart and hard-working people who support one another to get the job done. An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy. Compensation packages based on experience and desired skill set About QAD QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Redefine the future of customer experiences. One conversation at a time. We're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If you're ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you're in the right place. Build Amazing - Deliver Amazing - Live Amazing - Be Amazing We are looking for a Site Reliability Engineer to enhance, support, and troubleshoot our SaaS platform. We're looking for someone with a wide breadth of knowledge, experience, and interest in a range of technology domains. The skillset is typically somewhere between a web developer and system administrator, a bit of a generalist with the ability to dig deep when necessary. We deal with many different technologies; a desire to learn and a hunger to work on challenging projects is a must. Key Responsibilities Triage, troubleshoot, and fix production problems in every layer of the stack Design, develop, improve, and tune logging, monitoring, and alerting Identify manual work, document the fix in the form of a runbook, then automate it away Write software to improve reliability and recoverability of production systems Perform and automate system administration tasks Participate in on-call rotation supporting production systems Qualifications Bachelors degree in Computer Science or related field, or equivalent work experience Competencies 0-2 years of software development experience 0-2 years of Linux system administration experience 0-2 years of performance engineering experience Experience working with RESTful APIs Experience troubleshooting complex systems Experience working with source control Familiarity with containerization and container orchestration Familiarity with front-end technologies Familiarity with application performance monitoring Familiarity with relational databases and SQL Familiarity with microservice environments and distributed systems Ability to clearly communicate technical concepts Working knowledge of general SRE concepts and DevOps principles Nice to have Datadog Opsgenie Atlassian Suite (Jira, Confluence, BitBucket) Java/Spring Python Javascript/React SQL Ansible Jenkins Tomcat Git Redis RabbitMQ Splunk/Kibana Terraform Typical Office Environment: Requires extensive sitting with periodic standing and walking. May be required to lift up to 35 pounds unassisted. May be required to lift over 35 pounds using an assistive device and/or team lift. Requires significant use of a personal computer, phone, and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Needs the ability to communicate effectively through reading, writing, and speaking in person or on the telephone. Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking , and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude : They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Medical - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity. Group Term & Group Personal Accident Insurance - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means. Coverage Type - Employee Only Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000 Free Cover Limit - 1.5 Crore Work-Life Balance ️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays Financial Security - Provident Fund & Gratuity Wellness ‍ - Employee Assistance Program and comprehensive wellness initiatives Growth - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what's going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. #LI-MK1 #LI-Hybrid

Role - Senior Executive Assistant (Only Female candidates preferred) About the Role: We are seeking a Senior Executive Assistant who is proactive, tech-savvy, and highly organized to support our executive leadership team across entities. This role goes beyond traditional administrative duties—it's about being a trusted partner who anticipates needs, drives efficiency, and ensures that the executive's time is optimized for impact. The ideal candidate is detail-oriented, solutions-focused, and able to thrive in a fast-paced, evolving environment. Key Responsibilities: 1. Executive Calendar & Time Management  Proactively manage complex calendars, prioritize meetings, and minimize conflicts.  Coordinate high-stakes meetings across time zones, including board meetings and investor calls.  Anticipate scheduling needs and build in strategic focus time. 2. Email & Communication Management  Triage executive email inboxes, draft responses, and manage follow-ups.  Serve as the executive’s gatekeeper—filtering requests and acting as a communication liaison.  Draft high-quality correspondence, memos, and reports. 3. Meeting & Event Preparation  Prepare agendas, talking points, and briefing materials for meetings.  Attend key meetings when necessary, take notes, and track action items.  Coordinate logistics for team offsites, board meetings, and VIP visits. 4. Travel Management  Plan complex, multi-leg domestic and international travel.  Manage visas, accommodations, and detailed itineraries.  Troubleshoot travel issues in real time. 5. Project Management & Strategic Support  Assist in managing cross-functional projects or strategic initiatives.  Track deliverables, deadlines, and key performance metrics.  Conduct research and prepare presentations or executive summaries. 6. Confidential & Financial Administration  Handle confidential information (e.g., performance reviews, strategic plans).  Manage or support executive expense reports, budget tracking, and vendor payments.  Liaise with finance, legal, and HR on sensitive matters. 7. Leadership & Team Collaboration  Serve as a proxy or representative of the executive in certain settings.  Foster strong relationships across departments to facilitate smoother operations.  Mentor junior administrative staff or manage other assistants. Required Qualifications:  8+ years of experience as a senior executive assistant or in a similar support role  Exceptional written and verbal communication skills  Proven ability to manage multiple priorities and deadlines with attention to detail  Advanced proficiency in Microsoft Office, Google Workspace, and modern productivity tools (e.g., Slack, Notion, Zoom, Asana)  Comfortable working with ambiguity and taking initiative  High emotional intelligence and professional discretion  Bachelor’s degree preferred Location - Perungudi, Chennai Company - Evolv Clothing Interested candidates please share your updated resumes to mathewhrin@gmail.com Job Types: Full-time, Permanent Pay: ₹1,000,000.00 - ₹1,600,000.00 per year Schedule: Day shift Experience: Senior Executive Assistant/Personal Assistant: 8 years (Preferred) Work Location: In person

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Team Stability Metrics and Toolkit Engineering is an infrastructure operations and development team that helps to fill many of the grey areas between our stakeholders. Our team is responsible for developing tools to facilitate visibility into our availability and related metrics. We strive to deliver impactful, accurate, and valuable tools, monitoring, internal analytics services, and products, and serve as a front-line initial touchpoint for live Production incident triage, analysis, and remediation. The ideal candidate will utilize their engineering expertise to help build solutions to novel problems in software development, both front-end and back-end; data engineering; and anomaly detection. Job Responsibilities Research, design, and implement operational monitoring instruments and enhancements including early failure detection using machine learning metrics Perform routine operations to migrate data in order to distribute usage of our resources more evenly across clients and infrastructure Develop tools and web applications to support business new and existing business functions Analyze application logs and metrics to determine service availability and uptime while developing automation Interface with stakeholders to keep them informed of availability trends associated with business critical functions Maintain existing synthetic monitoring to ensure parity as new features are developed Typical Qualifications: Strong critical thinking and analytical skills In-depth experience in at least one programming language commonly used for analysis, data engineering, or infrastructure automation tasks (Python, JavaScript, Perl, R, Java/Scala, C/C++, etc.) Willingness to build with new/unfamiliar languages with guidance, as appropriate for each individual project/implementation Ability to be flexible and to work independently as business and environment demands evolve Experience with application performance measurement and troubleshooting across the application stack and its environments (Windows, Linux, Oracle, AWS, etc.) Working familiarity with a variety of backends, including other REST endpoints, databases, etc. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers https://www.athenahealth.com/careers/equal-opportunity

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Teradata . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

General Job Details: Position Name: NOC Engineer Experience: 2-4 Years Job Type: Full-TimeShift: 24x7 Rotation (Morning, Evening, Night Shifts) Location: Sector-142, Noida(Hybrid Working Model) Position Summary: We are seeking a proactive and detail-oriented NOC Engineer to join our 24x7 Operations Center. You will be responsible for monitoring, troubleshooting, and supporting critical infrastructure and applications running on AWS and on-prem environments. The ideal candidate will have experience with Linux systems, cloud services (AWS), monitoring tools (Nagios, Prometheus, Grafana), and scripting for automation Key Responsibilities: ● Monitor infrastructure and applications using Nagios, Prometheus, and Grafana ● Respond to alerts/incidents, investigate issues, and perform first-level triage and resolution - Perform system health checks, routine maintenance, and patch verification ● Manage cloud infrastructure alerts and resource usage on AWS ● Execute scripts and operational procedures (SOPs) for recurring tasks and issues - Escalate issues based on severity and defined SLAs to L2/L3 or respective teams - Log incidents and detailed action notes in the ticketing system (JIRA, ServiceNow, etc.) - Create and maintain monitoring dashboards and alert configurations ● Participate in shift rotations (Morning, Evening, Night - 8 hrs per shift) Required Skills ● 2+ years of experience in a NOC or Infrastructure Support environment ● Proficiency in Linux (RHEL/CentOS/Ubuntu) environments (command line, log analysis, basic networking) - Preferable hands-on with AWS services (EC2, ELB, CloudWatch, S3, VPC) ● Strong knowledge of monitoring and alerting tools: Nagios, Prometheus, Grafana ● Basic scripting knowledge in Shell, Python, or Bash for task automation ● Understanding of networking fundamentals: TCP/IP, DNS, VPNs, HTTP/S ● Strong communication skills and ability to coordinate during incidents ● Willingness and availability to work in a 24x7 rotating shift environment Qualifications: Educational Background: Bachelor’s degree in Computer Science, Information Technology, or arelated field. Job Types: Full-time, Permanent Pay: From ₹400,000.00 per year Benefits: Health insurance Leave encashment Life insurance Provident Fund Work from home Schedule: Rotational shift Supplemental Pay: Joining bonus Shift allowance Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Experience: Linux: 1 year (Preferred) AWS: 1 year (Preferred) Scripting: 1 year (Preferred) NOC: 2 years (Preferred) Expected Start Date: 24/01/2022

Project Role : Security Engineer Project Role Description : Apply security skills to design, build and protect enterprise systems, applications, data, assets, and people. Provide services to safeguard information, infrastructures, applications, and business processes against cyber threats. Must have skills : Security Information and Event Management (SIEM), Splunk Security Information and Event Management (SIEM) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: We are looking for a proactive and detail-oriented SOC Analyst (Incident Response) to join our Security Operations Center (SOC) team. In this role, you will be responsible for detecting, analyzing, and responding to cybersecurity incidents using a combination of technology solutions and processes. Roles & Responsibilities: - Monitor security alerts and events from various sources (SIEM, EDR, firewall logs, IDS/IPS, etc.) to detect potential security incidents. - Triage, investigate, and respond to incidents following standard operating procedures (SOPs) and incident response playbooks. - Perform in-depth analysis of security incidents to identify root causes, scope, and impact. - Escalate complex incidents to appropriate stakeholders and support containment, eradication, and recovery efforts. - Work with internal teams and external partners to contain and remediate threats. - Contribute to continuous improvement of detection capabilities and IR processes. - Maintain incident documentation and provide detailed reports post-incident. - Stay current with emerging threats, vulnerabilities, and incident response best practices. Professional & Technical Skills: - 2–5 years of experience in a Security Operations Center (SOC) or similar cybersecurity role. - Strong understandin of security technologies such as SIEM, EDR, IDS/IPS, firewalls, and antivirus. - Experience with incident detection, triage, analysis, and response. - Familiarity with MITRE ATT&CK framework and other threat models. - Knowledge of operating systems (Windows/Linux), networking protocols, and cloud environments. - Strong analytical and problem-solving skills. - Excellent verbal and written communication skills. - Industry certifications such as CEH, GCIH, GCIA, or CompTIA Security+ are a plus. Additional Information: - The candidate should have minimum 3 years of experience in Splunk, QRadar or any SIEM tool. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education

Job Description So where do you fit here? Our client comes first. This means that NIQ technical Senior support teams are here to help. As a Senior Support Manager, you will be responsible for your team’s high quality and in-depth technical support to internal and external users of Production systems. You will work with and manage global teams across all regions at NIQ. You will have exposure to all aspects of our business as well as an opportunity to learn and work on many different technologies. You will be expected to own all aspects of production quality. This is a fast-paced and exciting role especially as NIQ introduces many new and innovative solutions. The Senior Support Manager role requires you to be ready for anything and to be agile enough to tackle challenges as they come your way. RESPONSIBILITIES : Strong verbal and written communication skills with the ability to provide detailed analysis and simplified explanation up to the executive level Drive long-term solutions to high impact production issues and problem resolution across technical, operations, product teams Process improvement for identifying trends in issues and providing feedback to higher level management Manager teams responsible for: Responding to incidents created from external and internal users - replicate issues, triage, provide workarounds, restore services, and work with delivery teams if defects require permanent solutions Providing meaningful analysis of issues back to users and provide timely update for any on-going problems Performing user maintenance to resolve issues Fulfilling Standard Service Requests and execute actions based on standard operating procedures Performing routine smoke testing, system monitoring and job monitoring and respond to issues Providing consistent updates on tickets and monitor the progress in respective ticketing tools End to end coordination of issue to resolution with the user, other support teams, operations, technical delivery teams and vendors if required Identify urgent issues and escalate appropriately, participate in Incident and Problem management Maintain support documentation - Standard Reporting, Knowledge Base, FAQs, Job Aides Ensure compliance to standard NIQ Practices / Tools, ITIL, Google, ServiceNow, and JIRA suite (VM) Good understanding of overall application infrastructure is must Internally prioritize work based on incident priority and deadlines Relevant experience into Business Application Support 15 + years ITIL & ITSM is a must skill (Incident and Problem Management they must have experience) Understanding or exposure to cloud concepts-any one cloud will also be fine Implementation of alerts and monitoring on production systems Experience in Managing Support Engineer including people management skills Experience in Managing 24 X 7 Support including on weekend on calls Pinpoint affected application components to focus teams on stabilizing critical user experiences. Intelligently Identify significant events and patterns based on real time analysis and past experiences Handling minimum 5 members of support team Experience in Monitoring & Observability Experience in handling production deployment activities Hands-on in-Service request fulfillment Support for Server/DB patching, firewall changes Liaise with L3 team for fixes Emergency fixes provided by delivery team are managed, with notification to triage team. Configuration activities (product level hot fixes for basic file and data issues) Help define and implement our Enterprise Monitoring strategy for Multi-Cloud Monitoring and Observability. This includes the collection, delivery, analysis, and visualization of Key monitoring telemetry data around metrics, logs, and traces. Assist in building Service Management Process for monitoring platforms covering day-to-day operations, incidents, change, SLA management and Capacity Management Develop onboarding and integration process and assist in User adoption of monitoring and observability capabilities. Provide support to Internal processes related to audit, Compliance, and Risk for monitoring and observability platforms and services Help define monitoring standards, procedures and manage stakeholder engagement, metrics reporting and monitoring standards governance function Directly collaborate with End Users, Command Center, Production Support teams and all product stakeholders to understand business requirements, help drive alignment, and build thoughtful solutions Drive the vision for monitoring & analytic engineering across product verticals and define the execution path to achieve the vision Proactively identify reliability & data quality problems and drive triaging and remediation process Invest in continuous employee development of a highly technical team by mentoring and coaching engineers and technical leads in the team Recruit and attract top talent Drive execution and delivery by collaborating with cross functional teams, architects, product owners and engineers Solid experience in building and evolving large scale distributed systems to reliably process. Build and lead a team of engineers to deliver reliable, scalable and secure monitoring and analytic services for various business needs Qualifications Bachelor’s degree in Engineering, Computer Science, or related field Good Hands on experience of some unix shell script ,PL/SQL, Python, Postgres, Mongo DB, MS SQL server programming language Expertise in data processing techniques. Experience building services on public cloud platforms like GCP, AWS, Azure Automation experience Strong communication skills Exposure to Native Monitoring, troubleshooting skills in the tools including but not limited [DataDog ,Logic Monitor, Pager Duty] DataDog Dashboard Creation and Dashboard Tuning and optimization for batch jobs Providing thought Leadership during production triage and incident management call Ability to work flexible & extended work hours as needed Positive attitude, team player, self-starter; takes initiative, ability to work independently Comfort working in an Agile environment Advanced knowledge in infrastructure components. [cloud services, containerization, compute, storage, networking system, On Prem infrastructure] Must Have: Exceptional Communication Skills, Flexibility to work in 24 x 7 Shift rotations – Including weekends. Application Support experience in a Microsoft Azure Cloud environment, Microsoft Office Tools, SQL expertise, Analytic Reporting Suite, Metric Dashboards and Application monitoring tools such as Datadog, Logic Monitor, Pager Duty Nice to Have: Experience in Global Command Center and SRE practices is a plus Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now. Role Purpose The Finance Functional Business Analyst bridges the gap between Finance SMEs and the technical EPM team. They capture, validate, and translate business needs into functional specifications. Key Responsibilities Partner with SMEs to gather and document business requirements. Validate outputs and ensure accuracy of system processes. Develop SmartView reporting views. Provide end-user support, training, and functional triage of any issues. Create test cases and assist with UAT execution. Collaborate with the technical team to ensure proper configuration delivery, resolve system defects and incidents raised by Finance. Key Skills & Experience Preferably with a Chartered accounting qualification, and/or working experience as a system accountant in finance operations, accounting, or FP&A. Previous EPM implementation experience (>5 years) from the Consulting Industry will be strongly considered, along with relevant professional certification in EPM products. Familiarity with Oracle EPM or equivalent platforms. Strong analytical and communication skills. Ability to write clear functional specifications. Has previously supported global organisations with multiple locations. Moving forward together We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law. We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change. Company Worley Primary Location IND-MM-Navi Mumbai Other Locations IND-KR-Bangalore Job Corporate Finance Schedule Full-time Employment Type Employee Job Level Experienced Job Posting Jul 2, 2025 Unposting Date Aug 1, 2025 Reporting Manager Title Director, Corporate Finance

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. Preferred qualifications: Master's degree or PhD in Computer Science or related technical field. 2 years of experience with data structures or algorithms in either an academic or industry setting. 2 years of experience working with embedded operating systems. Experience developing accessible technologies. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. Google's mission is to organize the world's information and make it universally accessible and useful. Our team combines the best of Google AI, Software, and Hardware to create radically helpful experiences. We research, design, and develop new technologies and hardware to make computing faster, seamless, and more powerful. We aim to make people's lives better through technology. Responsibilities Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Write product or system development code. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: SSIS . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About the Role As a fresher SOC Analyst in an OEM environment, you'll learn how to operate SIEM platforms that monitor networking devices and hardware logs. This is a hands-on opportunity to develop foundational cybersecurity skills, from basic alert triage to refining detection capabilities. Key Responsibilities 1. SIEM Monitoring & Alert Triage Use SIEM tools to monitor alerts and events from network devices, and endpoints. Perform initial triage: distinguish security incidents from false positives, and escalate them appropriately. Document and log all alert investigations clearly in the SOC ticketing system. 2. Log & Incident Documentation Analyze system and network logs to detect anomalies or IOC patterns. Support incident documentation with root cause analysis and step-by-step actions taken. Maintain detailed incident records to support compliance and escalation. 3. SIEM Configuration Support Assist in onboarding new log sources: collect, normalize, and categorize OEM system logs. Help tune existing correlation rules to reduce alert fatigue and improve accuracy under guidance 4. Learning, Process & Collaboration Collaborate with senior analysts and network engineers to enhance detection coverage and FAQ procedures. Participate in SIEM rule tuning, dashboard creation, and documenting standard operating procedures (SOPs). Engage in continuous learning: attend training, internal sessions, and keep up with emerging threats and best practices. Technical Skills & Qualifications Basic knowledge of networking (OSI model, TCP/IP, DNS, HTTP), security principles, and common cyber threats (malware, phishing, ransomware) . Hands-on experience with home labs or training platforms . Strong problem-solving skills and attention to detail when investigating logs. Exposure to Python, PowerShell, or regex helpful for log parsing or automation. Soft Skills Demonstrable curiosity and eagerness to learn the best entry-level analysts are team players looking to grow and iterate fast . Effective communication , both written and verbal for documenting incidents and collaborating across teams. Attention to detail and discipline in following SOPs and logging investigative steps. Ability to work in shifts (including early or late hours) as part of a SOC 24/7 environment. Job Type: Full-time Pay: ₹240,000.00 - ₹300,000.00 per year Location: Dehli, Delhi (Required) Work Location: In person

Project Role : Quality Engineer (Tester) Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process. Must have skills : Automated Testing Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Sr. Software Engineer on the Productivity Engineering team, you will be responsible for the development of DevOps and test automation including environment creation of products and services, end-to-end solutions test automation that exercises critical customer paths, as well as services and workflows to run within pipelines. What is Productivity Engineering team: Our goal is to unleash innovation and bring operational excellence to software development with insights, tools, and infrastructure that enables frictionless delivery of features with high bars for quality, security, and reliability. On this agile team focused on continuous improvement, youll connect the pathway for applications to be tested in a modern, scalable model that reduces cycle times and increases innovation. With a comprehensive understanding of software development, youll contribute to a common platform, but also have the knowledge of systems and testing for this to fit into the SDLC of cloud service development. Technical experience & Professional attributes: (MUST HAVE) CI/CD pipeline experience with cloud-centric applications across a variety of stacks (MUST HAVE) Experience designing, developing, executing, and triaging end-to-end test automation against cloud-based products (MUST HAVE) Development of applications/services in a cloud environment. (MUST HAVE) Experience with public cloud providers, preferably AWS Experience with Kubernetes and CNCF technologies, docker Development of DevOps tooling used for production code, including both creation of new services as well as integration and operation of 3rd party. Preferred background in structuring test plans and QA models to satisfy business requirements for software systems. Deep understanding of software testing including unit, component, system, end-to-end, contract, and interoperability, BDD, TDD. Must be able to quickly acquire product knowledge, read business scenarios, and transform those into test automation. Data-driven with working history of measuring test automation efficacy and efficiency. Infrastructure-as-code development including Terraform and Ansible Ability to develop applications/services in a language such as Java, .NET, Python, Go Solid working knowledge of being part of an agile team, with experience in frequent iterations, improved speed, and resilience to adapt to changing project requirements. Must possess strong interpersonal, organizational, presentation and facilitation skills. Must be results oriented and customer focused. Roles and responsibilities: Lead efforts related to the establishment of solutions level test automation, focused on testing product portfolio for leading SaaS indirect tax software. This includes the development, execution, and triage of test automation to cover critical customer paths. Analyze a test requirement and deliver the optimal automation which can include both UI and API to drive product behavior, back-end routines for establishing configuration, and delivering appropriate test environment conditions programmatically. Development of shared deployment pipeline services and automation for delivery of cloud applications through multiple environments, on multiple stacks include cloud-native Kubernetes as well as AWS EC2 instances Develop core platform capabilities such as frameworks, services, and tools to handle the scheduling and orchestration of automated test suites Create cloud and application environment automation (infrastructure-as-code) Write and structure documentation, representing designs and user flows visually Provide guidance to other teams in the development of services and tools, including code quality and DevOps routines for the development and release of these services and tools. Identify inefficiencies in environment deployments and test automation. Education qualifications: Bachelors degree in computer science, Information Systems, or related field; or equivalent combination of education/experience. Masters degree is a plus. 8 years or more experience of software development with 3 or more in a senior, lead, or architect type role, 15 years full time education

Your Future Evolves Here Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference working in everything from scrubs to jeans. Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as “Great Places to Work” in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation’s Corporate Equality Index (CEI). This index is the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. We recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it. What You’ll Be Doing: Evolent Mission: achieve better outcomes for people with the most complex health conditions by integrating provider care across to improve the patient care journey. We have roughly 5000 employees across 3 different countries, but only provide health care in the US. 100% remote company, officially HQ’d in Virginia in the US with offices also in Pune and Manilla. We are publicly traded on the NYSE and our revenue is north of $2B, and we’ve given guidance to continued growth and expansion to the investment community. Are you passionate about data analysis and tech operations and looking to make a significant impact in a dynamic and collaborative environment? Join our team to leverage your SQL expertise, bridge the gap between development and business teams, and drive successful user acceptance testing. Engage directly with clients, lead go-live initiatives, and continuously seek opportunities for process improvements. Showcase your skills in managing critical client systems, resolving complex issues, and ensuring data quality and compliance. Elevate your career with us, where your technical proficiency and commitment to excellence will be highly valued and rewarded. The Day-to-Day Manage daily product and data operations and provide essential support for critical client systems Interface directly with clients through calls, meetings, and detailed reports Lead and support client go-live initiatives, ensuring smooth transitions and seamless handover to TSO post 30-day warranty period Analyze, triage, and resolve client-reported issues promptly, ensuring adherence to SLAs Design, configure, and script using advanced MS SQL Server tools Conduct in-depth data analysis using SQL, proprietary applications, app insights, data dog logs, and JIRA Participate actively in User Acceptance Testing and review go-live plans to ensure readiness and success Identify opportunities for process improvements and contribute to the development of new processes Should be open to work during the weekend if required. Develop SQL scripts and manage database projects to address new enhancement requests. Proven experience as a Data Engineer or in a similar role. Work on CI/CD GIT pipelines to manage and deploy code efficiently. Strong proficiency in SQL and database management. Create and modify SSIS packages to support data integration and transformation processes. Hands-on experience with CI/CD pipelines, GIT, and MS Azure. Understand and implement ETL (Extract, Transform, Load) processes. Proficiency in creating and modifying SSIS packages. Utilize tools such as Visual Studio, CI/CD, GIT, and MS Azure to perform daily tasks. Solid understanding of ETL processes. Experience with Visual Studio. Ability to work under tight deadlines and manage multiple tasks simultaneously. Excellent problem-solving skills and attention to detail. Strong communication and teamwork skills. Open to work in shifts including night shifts well Required Experience: Bachelor’s Degree 3-5 years in application workflow, data analytics, and reporting roles Intermediate to expert SQL and QA experience Expertise in JIRA, including report generation and creating kB articles. Understanding of MS SQL Server features (SSIS, SSAS, XML, Service Broker, Full-Text) Technical proficiency in data manipulation and analysis using MS Access and Excel Code debugging to identify issues Knowledge of BI tools (MicroStrategy, Power BI, SSRS) Strong written and verbal communication skills Customer service oriented, strong organizational and time management skills Self-motivated, detail-oriented, and able to learn new systems independently Preferred Experience: SQL Server Certification (Querying) Experience with ETL processes Prior experience with JIRA and Confluence Healthcare IT experience Mandatory Requirements: Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business. Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status .

General Job Details: Position Name: NOC Engineer Experience: 2-4 Years Job Type: Full-TimeShift: 24x7 Rotation (Morning, Evening, Night Shifts) Location: Sector-142, Noida(Hybrid Working Model) Position Summary: We are seeking a proactive and detail-oriented NOC Engineer to join our 24x7 Operations Center. You will be responsible for monitoring, troubleshooting, and supporting critical infrastructure and applications running on AWS and on-prem environments. The ideal candidate will have experience with Linux systems, cloud services (AWS), monitoring tools (Nagios, Prometheus, Grafana), and scripting for automation Key Responsibilities: ● Monitor infrastructure and applications using Nagios, Prometheus, and Grafana ● Respond to alerts/incidents, investigate issues, and perform first-level triage and resolution - Perform system health checks, routine maintenance, and patch verification ● Manage cloud infrastructure alerts and resource usage on AWS ● Execute scripts and operational procedures (SOPs) for recurring tasks and issues - Escalate issues based on severity and defined SLAs to L2/L3 or respective teams - Log incidents and detailed action notes in the ticketing system (JIRA, ServiceNow, etc.) - Create and maintain monitoring dashboards and alert configurations ● Participate in shift rotations (Morning, Evening, Night - 8 hrs per shift) Required Skills ● 2+ years of experience in a NOC or Infrastructure Support environment ● Proficiency in Linux (RHEL/CentOS/Ubuntu) environments (command line, log analysis, basic networking) - Preferable hands-on with AWS services (EC2, ELB, CloudWatch, S3, VPC) ● Strong knowledge of monitoring and alerting tools: Nagios, Prometheus, Grafana ● Basic scripting knowledge in Shell, Python, or Bash for task automation ● Understanding of networking fundamentals: TCP/IP, DNS, VPNs, HTTP/S ● Strong communication skills and ability to coordinate during incidents ● Willingness and availability to work in a 24x7 rotating shift environment Qualifications: Educational Background: Bachelor’s degree in Computer Science, Information Technology, or arelated field. Job Types: Full-time, Permanent Pay: From ₹400,000.00 per year Benefits: Health insurance Leave encashment Life insurance Provident Fund Work from home Schedule: Rotational shift Supplemental Pay: Joining bonus Shift allowance Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Experience: Linux: 1 year (Preferred) AWS: 1 year (Preferred) Scripting: 1 year (Preferred) NOC: 2 years (Preferred) Expected Start Date: 24/01/2022

Role Description Role Proficiency: Perform end-to-end management of a single or portfolio of projects with TCV 500K - $1Mn in deliverables based or outcome-based model by delivering the agreed scope within the agreed timelines and cost. Fully ensuring the success and acceptance criteria of the project are met and customer satisfaction is enhanced. Outcomes Identify key stakeholders to ensure establishing and maintaining positive business relationships among stakeholders (internal or external) Maintain regular communication with customer / partner / supplier; addressing needs through empathy with their environment Define activities responsibilities critical milestones resources skills needs interfaces and budget. Optimize costs and time utilization minimise waste and deliver projects on time and budget as per the contract and agreed scope with a high quality result. Anticipate all possible risks and manage them by applying the suitable risk management strategy; developing contingency plans. Define and implement the governance model as per the project needs Plan and implement metrics driven management model and quantitatively assess the project health Orchestrate projects to develop or implement new internal or externally defined processes to meet identified business needs. Effective implementation of software delivery methodologies and instil customer’s confidence Build manage and nurture high performing teams providing individual and team mentoring ensuring high levels of team engagement and developing capabilities within team ensuring seamless communication and resolving conflicts Adopt and build software engineering best practices which can be leveraged by other teams Measures Of Outcomes Sprint velocity/team productivity Planned schedule vs actual Planned effort vs actual Planned cost vs actual Retention Requirement stability and effectiveness of scope change management Product quality (rework effort defect density defect leakage in various phases and number of rejected defects) Risk management index Adoption of reusable components and artefacts Customer satisfaction Team satisfaction Outputs Expected Scope Management : Conduct requirements analysis requirements elicitation scope control and scope prioritization based on customer needs and scope change management Drive the creation of common standards such as design documents traceability matrix bridge documents analysis methodologies and solution artefacts Partner with the customer to define their requirements / elicit requirements from solution envisioning workshop Manage customers expectations by pre- planning deliverables like wireframes prototypes demos MVPs etc Conduct impact analysis of any scope changes across phases and negotiate with the customer for scope prioritization Estimation And Resource Planning Consolidate estimates at a solution level evaluate risks and validate estimates from a technical standpoint assumptions and defining scope and boundaries Review validate and negotiate estimates across service lines Conduct resource planning (pyramid people development) at a project level based on project requirements Conduct impact analysis for changes and analyze corresponding impact to overall estimates and resource loading Identify the different roles and skills for each role considering the constraints pre-requisites and other project specific KPIs Project/ Schedule Management Identify and plan the end-end activities required to meet the project acceptance criteria Plan and manage multiple small/ medium size projects/ modules as defined within UST Identify risks and mitigation strategies and implement the same to manage simple small or medium size projects/ modules Anticipate items that cause schedule delays schedule dependencies and manage them following the proper risk management plan Identify options to fast track the schedule and plans to implement the same Estimate the work plan and track the activities closely and report the progress on a regular basis Risk/Issue Management Proactively identify any dependencies that might impact the project KPIs facilitate agreement with dependency owners and closely track them on the plan Identify and closely track the risks in the project and follow escalation path Document the risks and issues in the project communicate them to all relevant stakeholders and closely track the impact Stakeholder Management Identify the internal and external stakeholders on the project Define the RACIA chart and communicate the roles/responsibilities to the stakeholders Define the communication plan and implement the same Ensures that stakeholder needs concerns or complaints are understood and addressed Test And Defect Management Ensure the test approach is defined and agreed for the project Support system integration testing (functional / technical) Review/mentor team during test execution Support defining the test strategy and scenarios Understand the business impact of defects Prioritize the defects based on their criticality and severity Participate in defect triage meetings Identify and analyse root cause of defects Interpret the results Configuration Management Ensure and drive the process within the scope of the project Provide information / articulate / demonstrate work during configuration audits and implement corrective action Software Development Process Tools & Techniques Define/adopt the right tooling strategy for the project Independently guide the team to develop efficient and high-quality work products Meet project goals ensure process compliance and mentor the team Governance Create continuous quality improvement plan Define QA processes / plan Tailor organization's quality guidelines and benchmarks to meet specific project quality requirements and processes Identify root causes and implement necessary preventive/corrective actions to proactively address challenges that might impact project KPIs Domain / Industry Knowledge Guide team members to conduct research to keep abreast of the key business environment and competitive landscape Understand how the proposed solution meets client requirements Identify the key industry parameters to achieve market sensing Technology Concepts Understand customer's technology landscape Map business requirements to technology requirements Set expectations with the customer Leverage that knowledge in day-to-day work or upgrading skills of the team Provide inputs on potential areas of opportunity for UST Profitability Management Analyse profitability for project Create profitability sheet based on resource plan Modify parameters in the profitability sheet and identify impact on margins Carry out basic deal pricing Apply project principles for improving the project profitability Pricing & Licensing Models Define the pricing models for medium complex projects Conduct estimation for complex projects viz. FP / value-based pricing etc. Understand pricing strategies and business models of relevant products solutions or associated services Review simple proposals Knowledge Management (KM) Establish a KM plan and platform that can be leveraged by new joiners to the project Establish a platform to enable knowledge sharing among the project team members Ensure that the learnings from the project are contributed to the KM repository Ensure that the organization level KM Platforms (platform and content) is enabled for consumption by the project Account Management Processes And Tools Comply with account management activities and drive towards the account management KPIs relevant for the project Ability to write contracts in a language mitigating potential risks. Collaborate with other projects and enabling functions to deliver value to UST and to the customer in terms of ideas automation etc Solution Structuring Present the proposed solution to the customer highlighting the solution benefits and road map to achieve Understand the end in mind and define Win Themes. Carve out simple solution / POC to build confidence in the solution Review the proposal for completeness Self-Development And Organizational Initiatives Review other project artefacts with health assessment Actively participate in forums like PM forums and share best practices and learnings from own projects Adopt learnings and reusable methodologies/tools from other projects to improve productivity and quality Constantly enhance knowledge and implement the same to leverage the best software engineering methodologies concepts automation etc Team Development Implement a framework to assess the skill level of the team and work with the team to define a skill enhancement plan Nurture the innovation potential within the team and harness it to positively impact the project outcomes Provide feedback and enable the team to perform independently and grow Identify the career aspirations of the team members and guide/coach them to define a development plan to achieve the same Skill Examples Impact and Influence Relationship building Project strategy planning Identify project risks and define action plans to manage Define a project plan by breaking it down into individual project tasks Communicate project progress to all relevant parties reporting on topics such as cost control schedule achievements quality control risk avoidance and changes to project specifications Delegate tasks and manage team member contributions appropriately Manage external contracted resources to achieve project objectives Optimize project portfolio timelines and delivery objectives by achieving consensus on stakeholder priorities Assess the project heath using quantitative measures and change the course of action as needed Conflict management within the team and with external stakeholders Collaborate with different techno-functional teams within own and customer organization to ensure the right standards and practices are implemented Knowledge Examples A project methodology including approaches to define project steps and tools to set up action plans Technologies to be implemented within the project Company business strategy and business processes Development and compliance with financial plans and budgets IPR principles and regulation Structured project management methodologies (e.g. agile techniques) Estimation techniques Metrics analysis and quantitative management Root cause analysis People management including goal setting growth aspects and coaching Understanding of the quality and governance models of UST and the customer; aligning the deliverables to meet those standards Additional Comments Same as above Skills Project Management,Technical knowledge,Team Management

Detection and Response Analyst - Rapid7 MDR Rapid7 is seeking passionate Detection and Response Analysts to join our Managed Detection and Response (MDR) team. In this role, you'll utilize Rapid7's advanced tools and threat intelligence to investigate and triage high-priority security events across diverse customer environments. About the Role As a core member of our 24/7/365 Security Operations Center (SOC), you will: Investigate Malicious Activity: Conduct in-depth investigations into various threats, from account compromises to complex zero-day exploits, on workstations, servers, and in the cloud. Generate Incident Reports: Document investigations using the MITRE ATT&CK Framework , including forensic, malware, and root-cause analysis. Collaborate and Communicate: Work closely with Customer Advisors on findings and recommendations, and with fellow analysts to share threat intelligence and best practices. Enhance Detections: Provide continuous feedback to our Threat Intelligence and Detection Engineering team to improve detection capabilities. What You'll Bring We're looking for individuals with: Strong understanding of Windows, MacOS/Darwin, and Linux operating systems . Fundamental knowledge of threat actor tactics (e.g., lateral movement, privilege escalation, persistence). Practical experience with CTF/HTB challenges and penetration testing tools (e.g., Mimikatz, Metasploit). Hands-on experience with forensic artifact and/or malware sample analysis . A passion for continuous learning, strong collaboration skills, and a customer-centric approach. Why Rapid7? Rapid7 is dedicated to creating a secure digital world. We foster a dynamic and collaborative environment where you can grow your career, push cybersecurity boundaries, and help protect our 10,000+ global customers from emerging threats.

About company: Our client is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France. Founded in 1967, It has been a leader in business transformation for over 50 years, leveraging technology to address a wide range of business needs, from strategy and design to managing operations. The company is committed to unleashing human energy through technology for an inclusive and sustainable future, helping organizations accelerate their transition to a digital and sustainable world. They provide a variety of services, including consulting, technology, professional, and outsourcing services. Job Description: Job Title: Java Developer Location: Pan India Experience: 6+ yrs. Employment Type: Contract to hire Work Mode: Remote Notice Period: - Immediate joiners Roles and Responsibilities: What does day-to-day look like : Analyze and triage GitHub issues across trending open-source libraries. Set up and configure code repositories, including Dockerization and environment setup. Evaluating unit test coverage and quality. Modify and run codebases locally to assess LLM performance in bug-fixing scenarios. Collaborate with researchers to design and identify repositories and issues that are challenging for LLMs. Opportunities to lead a team of junior engineers to collaborate on projects. Required Skills: Strong experience with Java, Proficiency with Git, Docker, and basic software pipeline setup. Ability to understand and navigate complex codebases . Comfortable running, modifying, and testing real-world projects locally. Experience contributing to or evaluating open-source projects is a plus

Full stack software development utilizing good design practices and patterns Design and develop software solutions that align with enterprise standards and adhere to development and operational guidelines including Security Standards Manage source code using version control systems to ensure efficient collaboration and code integrity Retrain existing models and systems to ensure their accuracy and efficiency Evaluate machine learning models and ensure they adhere to ethical standards Stay current with the latest trends and technologies in machine learning and artificial intelligence Provide technical support and guidance to the development team on machine learning related issues Conduct thorough testing and quality assurance to identify and address any defects Troubleshoot production issues promptly triage incidents and implement effective fixes while conducting retrospectives for continuous improvement Monitor production regularly using standard tooling to ensure availability and optimal performance Actively participate in scrum ceremonies providing status reports and contributing to sprint planning estimation requirement analysis and review processes Assist in troubleshooting production issues identifying root causes and implementing necessary fixes Collaborate with other teams across the portfolio to ensure the overall success of the program Effectively communicate ideas and information with the scrum team both verbally and in writing Engage in communities of practice to share knowledge learn from others and drive innovation Stay updated with emerging technologies in the industry and evaluate the feasibility of implementing new tools technology and requirements through proof of concepts Adapt and remain effective in a fast paced and changing environment Required Skills A 4 year bachelors degree in computer science Information Technology or Computer Engineering from a recognized university with 3 years of software engineering experience Strong knowledge of GenAI models like Gemini GPT4 and traditional machine learning models from the NLP Deep Learning discipline Experience working with AI technologies and cloud platforms Google Cloud Platform GCP Proficiency in Python development Experience in creating custom applications using Salesforce Lightning LWC and Apex Proficiency in coding with ReactJS Java JavaScript and Springboot Familiarity with monitoring tools such as Splunk Dynatrace DataDog and ServiceNow as well as security tools like Sonar and CodeQL Knowledge of databases like MongoDB SnowFlake and MySQL Willingness to quickly learn and apply good software development practices and patterns Awareness of standard software engineering design patterns object oriented concepts coding standards and practices Understanding of web services including SOAP and REST standards security models integration patterns and methods Experience using Integrated Development Tools like IntelliJ Eclipse and Visual Studio along with Source Control Systems such as Git