Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Develop and maintain automation solutions to enhance Security Operations Centre (SOC) efficiency. Provide technical insight on automation platforms, scalable automation solutions, and security engineering practices. Collaborate with cross-functional teams to define scope, responsibilities, and automation strategies. Continuously improve automation frameworks to drive operational excellence. Align with Microsoft’s values through teamwork, coaching, and knowledge sharing. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Responsibilities Design and implement automation solutions to improve security operations efficiency and effectiveness. Identify automation opportunities and develop scripts, workflows, and integrations. Contribute to engineering requirements that enhance security posture through automation. Work with security teams to enhance detection, triage, and response processes using automation. Ensure high availability and reliability of automation platforms. Develop and maintain technical documentation related to automation workflows and integrations. Analyze operational performance data and identify opportunities for automation-driven enhancements. Zartner across teams to drive holistic solutions to systemic security challenges. Support SOC teams by developing automation tools for precision alerting, faster triage, and optimized response processes. Advocate for automation best practices and innovative solutions within the organization. Qualifications 5+ years of experience in Security Operations or related automation roles. Strong experience with security automation tools such as SOAR, SIEM, and scripting-based automation frameworks. Hands-on experience with Microsoft Cloud Security Technologies such as Azure Sentinel, Azure Defender, MDE, Azure Data Explorer, and Azure Log Analytics. Experience with automation tools such as Logic Apps, Power Automate, or similar Low Code/No Code platforms. Proficiency in scripting languages like Python, PowerShell, or equivalent for automating security tasks. Experience with data processing and analysis using KQL, SQL, Splunk, or PowerBI. Strong understanding of SDLC, DevOps methodologies, and CI/CD pipelines. Ability to work effectively in ambiguous environments and adapt to evolving security challenges. Excellent problem-solving, analytical, and communication skills. Ability to collaborate with security analysts, engineers, and leadership to drive automation initiatives. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Roles Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE. Responsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Act as technical lead, mentor, and role model for a team of engineers; provide direction to others, review solutions and articles, mentoring existing & aspiring Tech leads. Write complex technical articles and sample programs for knowledge base. Partner with Managers on succession planning for Technical Leads for the business on a need basis. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Participate in highest-level technical discussions with product team to resolve product issues and represent customer segments. Focus is on future need. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications 5+ years of experience. Foundational concepts of all Office products across all platforms - Windows, Mac and iOS. Operating Systems Concepts - Active Directory, Security, Performance Networking concepts - DNS, protocols, Devices Windows Architecture - Exception Handling, Memory Management concepts NET basic concepts, Web architecture, IIS concepts and configuration Tools - Netmon, Perfmon, Process Monitor, DebugDiag, Process Explorer, VMMap, Fiddler and Charles Advanced troubleshooting skills Concept of MDM and troubleshooting application hang issues on mobile devices Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications The Role Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE. Responsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Act as technical lead, mentor, and role model for a team of engineers; provide direction to others, review solutions and articles, mentoring existing & aspiring Tech leads. Write complex technical articles and sample programs for knowledge base. Partner with Managers on succession planning for Technical Leads for the business on a need basis. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Participate in highest-level technical discussions with product team to resolve product issues and represent customer segments. Focus is on future need. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications 3+ years of experience. Foundational concepts of all Office products across all platforms - Windows, Mac and iOS. Operating Systems Concepts - Active Directory, Security, Performance Networking concepts - DNS, protocols, Devices Windows Architecture - Exception Handling, Memory Management concepts NET basic concepts, Web architecture, IIS concepts and configuration Tools - Netmon, Perfmon, Process Monitor, DebugDiag, Process Explorer, VMMap, Fiddler and Charles Advanced troubleshooting skills Concept of MDM and troubleshooting application hang issues on mobile devices Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Job Title: Emergency Room (ER) Physician – MD/DNB (Emergency Medicine) Department: Emergency Medicine Location: [Hospital Name, City, State] Reports To: Head – Emergency Department / Medical Director Employment Type: Full-Time / Shift-based Position Summary We are seeking a dynamic and skilled ER Physician (MD/DNB) to join our Emergency Medicine Department. The ideal candidate will be responsible for the immediate diagnosis, stabilization, and management of critically ill or injured patients presenting to the Emergency Room. The physician must be proficient in acute care protocols and procedures, multidisciplinary coordination, and quick decision-making under pressure. Key Responsibilities Provide immediate medical attention and resuscitation to patients in critical and life-threatening conditions. Perform emergency procedures such as intubation, central line insertion, chest tube insertion, defibrillation, and point-of-care ultrasound (PoCUS). Triage patients effectively and initiate prompt diagnostics and treatment plans. Coordinate with specialty departments for patient admissions, consultations, and referrals. Document clinical assessments, treatments, and outcomes accurately in the EMR. Supervise junior doctors, residents, and emergency medical staff as required. Adhere to standard treatment protocols and contribute to the development and implementation of evidence-based guidelines. Participate in code blue, trauma codes, and disaster management drills. Ensure compliance with medico-legal documentation and protocols. Contribute to CME activities, training programs, and quality improvement initiatives. Qualifications MBBS with MD or DNB in Emergency Medicine (recognized by NMC/MCI). Valid state medical council registration. BLS, ACLS, and preferably ATLS certified. 0–5 years of post-PG experience in a high-volume emergency department (Freshers may apply). Skills & Competencies Clinical expertise in emergency care and acute trauma management. Strong communication and interpersonal skills for patient and team interaction. Proficiency in emergency procedures and rapid diagnostics. Ability to manage multiple priorities under pressure. Knowledge of EMR systems and documentation standards. Desirable Attributes Experience in tertiary care or trauma centers. Exposure to international emergency medicine practices is an added advantage. Participation in academic research, publications, or teaching. Work Environment 24x7 Emergency Department with shift-based duties. High-acuity, fast-paced clinical setting. Supportive team of emergency nurses, technicians, and paramedics. Skills: dnb,patient management,atls certification,emergency procedures,md,triage,acute care protocols,bls certification,emergency medicine,documentation in emr,clinical assessment,team coordination,acls certification Show more Show less

6+ years of hands-on experience in QRadar administration and content development. Deep knowledge of QRadar rule engine , flows , log source protocols (Syslog, CEF, LEEF) , Integration of Non supported devices and parser tuning . Experience with AQL (Advanced Query Language) and QRadar APIs. Familiarity with MITRE ATT&CK , threat detection use cases, and security operations workflows. Develop, test, and tune custom correlation rules , building blocks , custom properties , reference sets , and offenses to enhance threat detection. Perform offense triage , false positive reduction , and collaborate with threat intelligence teams to enrich detection content Knowledge of SOAR and threat hunting Strong background in Windows/Linux log analysis, networking, and common attack vectors. Strong background of implementation of DC/DR setup of Qrardar/other tools Comfortable working in large-scale environments with high EPS and distributed QRadar components. Monitor and maintain the health and performance of the QRadar environment (HA, storage, patching, backup, etc.). Strong communication skills, both written and verbal Good understanding of Internal/External Audit and risk assessment of the tools Show more Show less

Role: SFDC Production Support Engineer Experience: 5+ years Positions: 2 Location: New Delhi Notice Period: Immediate Joiner Job Description: Production support for SFDC application. Applying best practices of Software dev lifecycle with agile framework. Issue triage RCA and data analysis for providing resolution for client calls Programming Languages: JavaScript, HTML5, CSS3, Apex & Java, Python & SQL SFDC development and triaging of issues for apex classes. SFDC certifications are good to have Production Support: Troubleshooting, Issue triage & RCA, Data Analysis, SQL, Excel Other Tech Skills: Git, Version control, CI/CD Show more Show less

Role & Responsibilities: D365 Business Central implementation and support responsibility Work with teams to customize Business Central and integrate with legacy / 3rd party systems Ensure compliance with support SLAs Triage for issue resolution Regression testing for D365 upgrades & ensuring customizations are not broken Weekly/Monthly status reporting Required Technical and Professional Expertise 3+ years of MS Dynamics Technical / Techno Functional experience At least 1 year of experience with MS Dynamics 365 Experience with Business Central (previously NAV) module is required Experience with process flows for supporting Finance, Sales, Service, Manufacturing & Supply Chain functions is required Experience working with Dynamics implementation for a Retail company will be an advantage Experience with Business Central customization / integration / upgrades is required Organizational skills and effective time management to succeed in a semi-autonomous, fast-paced environment Highly effective communication & presentation skills oral, written and group Strong team player Good communication skills are a must requirement since client interaction is involved Testing and Quality Assurance: Develop and execute test plans to ensure the quality of configurations, features and functionalities. Troubleshoot issues, and coordinate user acceptance testing. Ensure zero production issue. User Training and Support: Conduct user training sessions and provide ongoing support to ensure successful adoption of Dynamics 365 within the organization. Address and resolve issues, troubleshoot problems, and ensure system stability. Documentation: Create and maintain comprehensive documentation of Dynamics 365 configurations, customizations, integrations, and processes. Reporting and Analytics: Design and develop reports, dashboards, and analytics solutions within Dynamics 365. Upgrades and Enhancements: Stay informed about new releases, updates and features in Dynamics 365. Plan and execute system upgrades, applying patches, and implementing new features. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Monday to Friday Application Question(s): How many years of experience do you have in Dynamic 365? Do you have experience in Installation of M365? Do you have experience in Business Central? How many years of experience do you have in M365? Education: Bachelor's (Required) Experience: System administration: 3 years (Required) Language: English (Required) Location: Gurugram, Haryana (Required) Work Location: In person Speak with the employer +91 9310810125

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: VMware Server Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Required Country Location: India - Remote Work from Home Role: Senior Azure & Microsoft 365 Support Engineer Duration: 90 or 180 days Contract to Hire in India No 3rd parties or Corp 2 Corp Our client in India is looking to hire a highly skilled Tier 3/4 Support Engineer to join our team (on a 90 or 180 contract to hire basis in Costa Rica) as the final escalation point for enterprise-grade cloud support. In this senior role, you’ll own the most challenging incidents from start to finish—bringing deep technical expertise, critical thinking, and a customer-first mindset to every interaction. You'll work independently to resolve advanced issues across Microsoft Azure infrastructure and Microsoft 365 services, lead Root Cause Analyses , and ensure each solution not only solves the problem but improves our customers' environments long-term. What You’ll Do Be the Expert: Troubleshoot and resolve advanced issues in Microsoft Azure (VMs, Storage, Networking, VPN, ExpressRoute) and Microsoft 365 (Exchange Online, Teams, SharePoint Online) Own the Outcome: Lead the full incident lifecycle, from triage to root cause analysis, resolution, and documentation Drive Escalations: Engage with Microsoft Support to escalate and resolve critical issues, acting as a liaison for our customers Ensure Stability: Apply ITIL practices (Incident, Change, Problem Management) to bring structure and reliability to your work Support on All Fronts: Join an on-call rotation to provide expert support during off-hours for critical incidents Communicate with Confidence: Keep customers and stakeholders informed with clear, proactive updates throughout the support process Share Knowledge: Document every step, from diagnostics to resolution, to strengthen our team’s knowledge base What You Bring 7+ years in technical support roles, with significant experience in Azure and Microsoft 365 environments Deep hands-on knowledge of Azure infrastructure services—VMs, Storage, Networking, VPN, ExpressRoute Expertise in supporting Microsoft 365 workloads including Exchange Online, SharePoint Online, and Teams Strong Root Cause Analysis and problem-solving skills—you're not just fixing symptoms; you're fixing the problem Experience managing high-priority vendor escalations and engaging directly with Microsoft Support Familiarity with ITIL practices and integrating them into daily operations A self-starter mindset—you take initiative, work independently, and follow through until the job is done Flexibility to support on-call rotations and critical after-hours incidents Bonus Points Microsoft Certifications: Azure Administrator (AZ-104) or equivalent PowerShell proficiency for scripting, automation, and troubleshooting In-depth experience with Microsoft 365 administration across all core services Powered by JazzHR KllScrFG67 Show more Show less

Required Country Location: India - Remote Work from Home Role: Senior Azure & Microsoft 365 Support Engineer Duration: 90 or 180 days Contract to Hire in India No 3rd parties or Corp 2 Corp Our client in India is looking to hire a highly skilled Tier 3/4 Support Engineer to join our team (on a 90 or 180 contract to hire basis in Costa Rica) as the final escalation point for enterprise-grade cloud support. In this senior role, you’ll own the most challenging incidents from start to finish—bringing deep technical expertise, critical thinking, and a customer-first mindset to every interaction. You'll work independently to resolve advanced issues across Microsoft Azure infrastructure and Microsoft 365 services, lead Root Cause Analyses , and ensure each solution not only solves the problem but improves our customers' environments long-term. What You’ll Do Be the Expert: Troubleshoot and resolve advanced issues in Microsoft Azure (VMs, Storage, Networking, VPN, ExpressRoute) and Microsoft 365 (Exchange Online, Teams, SharePoint Online) Own the Outcome: Lead the full incident lifecycle, from triage to root cause analysis, resolution, and documentation Drive Escalations: Engage with Microsoft Support to escalate and resolve critical issues, acting as a liaison for our customers Ensure Stability: Apply ITIL practices (Incident, Change, Problem Management) to bring structure and reliability to your work Support on All Fronts: Join an on-call rotation to provide expert support during off-hours for critical incidents Communicate with Confidence: Keep customers and stakeholders informed with clear, proactive updates throughout the support process Share Knowledge: Document every step, from diagnostics to resolution, to strengthen our team’s knowledge base What You Bring 7+ years in technical support roles, with significant experience in Azure and Microsoft 365 environments Deep hands-on knowledge of Azure infrastructure services—VMs, Storage, Networking, VPN, ExpressRoute Expertise in supporting Microsoft 365 workloads including Exchange Online, SharePoint Online, and Teams Strong Root Cause Analysis and problem-solving skills—you're not just fixing symptoms; you're fixing the problem Experience managing high-priority vendor escalations and engaging directly with Microsoft Support Familiarity with ITIL practices and integrating them into daily operations A self-starter mindset—you take initiative, work independently, and follow through until the job is done Flexibility to support on-call rotations and critical after-hours incidents Bonus Points Microsoft Certifications: Azure Administrator (AZ-104) or equivalent PowerShell proficiency for scripting, automation, and troubleshooting In-depth experience with Microsoft 365 administration across all core services Powered by JazzHR 3p9SypPzgp Show more Show less

Job Summary We are looking for a skilled Guidewire PolicyCenter Docs and Forms Developer with hands-on experience in document generation, template configuration, and integration of document services within the PolicyCenter ecosystem. The ideal candidate should have a solid understanding of Guidewire's document framework and PolicyCenter data model. Key Responsibilities Design, develop, and maintain document templates and forms within Guidewire PolicyCenter. Implement document generation using Guidewire's Document Assistant and third-party tools (SmartCOMM, GhostDraft, DocuSign, etc. if applicable). Configure document metadata, rules, triggers, and event-based document generation. Collaborate with business analysts to understand form and document requirements. Integrate document solutions with PolicyCenter workflows. Work closely with QA and testing teams to ensure quality delivery. Perform defect triage and support production document-related issues. Required Skills 35 years of experience working with Guidewire PolicyCenter, specifically on Docs & Forms. Strong knowledge of Guidewire document generation framework. Experience with document composition tools like SmartCOMM, GhostDraft, or similar. Proficiency in GOSU, Java, and XML. Familiarity with Guidewire data model, PCF (Page Configuration Files), and business rules. Hands-on experience integrating with print/email services and document repositories. Nice To Have Experience with Guidewire Cloud-based implementations. Familiarity with version control (Git), Jenkins, or CI/CD pipelines. Knowledge of PolicyCenter product configurations. Soft Skills Strong analytical and problem-solving skills. Excellent communication and team collaboration abilities. Detail-oriented with a focus on quality and precision. Show more Show less

Required Country Location: India - Remote Work from Home Role: Senior Azure & Microsoft 365 Support Engineer Duration: 90 or 180 days Contract to Hire in India No 3rd parties or Corp 2 Corp Our client in India is looking to hire a highly skilled Tier 3/4 Support Engineer to join our team (on a 90 or 180 contract to hire basis in Costa Rica) as the final escalation point for enterprise-grade cloud support. In this senior role, you’ll own the most challenging incidents from start to finish—bringing deep technical expertise, critical thinking, and a customer-first mindset to every interaction. You'll work independently to resolve advanced issues across Microsoft Azure infrastructure and Microsoft 365 services, lead Root Cause Analyses , and ensure each solution not only solves the problem but improves our customers' environments long-term. What You’ll Do Be the Expert: Troubleshoot and resolve advanced issues in Microsoft Azure (VMs, Storage, Networking, VPN, ExpressRoute) and Microsoft 365 (Exchange Online, Teams, SharePoint Online) Own the Outcome: Lead the full incident lifecycle, from triage to root cause analysis, resolution, and documentation Drive Escalations: Engage with Microsoft Support to escalate and resolve critical issues, acting as a liaison for our customers Ensure Stability: Apply ITIL practices (Incident, Change, Problem Management) to bring structure and reliability to your work Support on All Fronts: Join an on-call rotation to provide expert support during off-hours for critical incidents Communicate with Confidence: Keep customers and stakeholders informed with clear, proactive updates throughout the support process Share Knowledge: Document every step, from diagnostics to resolution, to strengthen our team’s knowledge base What You Bring 7+ years in technical support roles, with significant experience in Azure and Microsoft 365 environments Deep hands-on knowledge of Azure infrastructure services—VMs, Storage, Networking, VPN, ExpressRoute Expertise in supporting Microsoft 365 workloads including Exchange Online, SharePoint Online, and Teams Strong Root Cause Analysis and problem-solving skills—you're not just fixing symptoms; you're fixing the problem Experience managing high-priority vendor escalations and engaging directly with Microsoft Support Familiarity with ITIL practices and integrating them into daily operations A self-starter mindset—you take initiative, work independently, and follow through until the job is done Flexibility to support on-call rotations and critical after-hours incidents Bonus Points Microsoft Certifications: Azure Administrator (AZ-104) or equivalent PowerShell proficiency for scripting, automation, and troubleshooting In-depth experience with Microsoft 365 administration across all core services Powered by JazzHR nbaJlHCfai Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Microsoft PowerApps . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Required Country Location: India - Remote Work from Home Role: Senior Azure & Microsoft 365 Support Engineer Duration: 90 or 180 days Contract to Hire in India No 3rd parties or Corp 2 Corp Our client in India is looking to hire a highly skilled Tier 3/4 Support Engineer to join our team (on a 90 or 180 contract to hire basis in Costa Rica) as the final escalation point for enterprise-grade cloud support. In this senior role, you’ll own the most challenging incidents from start to finish—bringing deep technical expertise, critical thinking, and a customer-first mindset to every interaction. You'll work independently to resolve advanced issues across Microsoft Azure infrastructure and Microsoft 365 services, lead Root Cause Analyses , and ensure each solution not only solves the problem but improves our customers' environments long-term. What You’ll Do Be the Expert: Troubleshoot and resolve advanced issues in Microsoft Azure (VMs, Storage, Networking, VPN, ExpressRoute) and Microsoft 365 (Exchange Online, Teams, SharePoint Online) Own the Outcome: Lead the full incident lifecycle, from triage to root cause analysis, resolution, and documentation Drive Escalations: Engage with Microsoft Support to escalate and resolve critical issues, acting as a liaison for our customers Ensure Stability: Apply ITIL practices (Incident, Change, Problem Management) to bring structure and reliability to your work Support on All Fronts: Join an on-call rotation to provide expert support during off-hours for critical incidents Communicate with Confidence: Keep customers and stakeholders informed with clear, proactive updates throughout the support process Share Knowledge: Document every step, from diagnostics to resolution, to strengthen our team’s knowledge base What You Bring 7+ years in technical support roles, with significant experience in Azure and Microsoft 365 environments Deep hands-on knowledge of Azure infrastructure services—VMs, Storage, Networking, VPN, ExpressRoute Expertise in supporting Microsoft 365 workloads including Exchange Online, SharePoint Online, and Teams Strong Root Cause Analysis and problem-solving skills—you're not just fixing symptoms; you're fixing the problem Experience managing high-priority vendor escalations and engaging directly with Microsoft Support Familiarity with ITIL practices and integrating them into daily operations A self-starter mindset—you take initiative, work independently, and follow through until the job is done Flexibility to support on-call rotations and critical after-hours incidents Bonus Points Microsoft Certifications: Azure Administrator (AZ-104) or equivalent PowerShell proficiency for scripting, automation, and troubleshooting In-depth experience with Microsoft 365 administration across all core services Powered by JazzHR cNKsVw2wyW Show more Show less

Required Country Location: India - Remote Work from Home Role: Senior Azure & Microsoft 365 Support Engineer Duration: 90 or 180 days Contract to Hire in India No 3rd parties or Corp 2 Corp Our client in India is looking to hire a highly skilled Tier 3/4 Support Engineer to join our team (on a 90 or 180 contract to hire basis in Costa Rica) as the final escalation point for enterprise-grade cloud support. In this senior role, you’ll own the most challenging incidents from start to finish—bringing deep technical expertise, critical thinking, and a customer-first mindset to every interaction. You'll work independently to resolve advanced issues across Microsoft Azure infrastructure and Microsoft 365 services, lead Root Cause Analyses , and ensure each solution not only solves the problem but improves our customers' environments long-term. What You’ll Do Be the Expert: Troubleshoot and resolve advanced issues in Microsoft Azure (VMs, Storage, Networking, VPN, ExpressRoute) and Microsoft 365 (Exchange Online, Teams, SharePoint Online) Own the Outcome: Lead the full incident lifecycle, from triage to root cause analysis, resolution, and documentation Drive Escalations: Engage with Microsoft Support to escalate and resolve critical issues, acting as a liaison for our customers Ensure Stability: Apply ITIL practices (Incident, Change, Problem Management) to bring structure and reliability to your work Support on All Fronts: Join an on-call rotation to provide expert support during off-hours for critical incidents Communicate with Confidence: Keep customers and stakeholders informed with clear, proactive updates throughout the support process Share Knowledge: Document every step, from diagnostics to resolution, to strengthen our team’s knowledge base What You Bring 7+ years in technical support roles, with significant experience in Azure and Microsoft 365 environments Deep hands-on knowledge of Azure infrastructure services—VMs, Storage, Networking, VPN, ExpressRoute Expertise in supporting Microsoft 365 workloads including Exchange Online, SharePoint Online, and Teams Strong Root Cause Analysis and problem-solving skills—you're not just fixing symptoms; you're fixing the problem Experience managing high-priority vendor escalations and engaging directly with Microsoft Support Familiarity with ITIL practices and integrating them into daily operations A self-starter mindset—you take initiative, work independently, and follow through until the job is done Flexibility to support on-call rotations and critical after-hours incidents Bonus Points Microsoft Certifications: Azure Administrator (AZ-104) or equivalent PowerShell proficiency for scripting, automation, and troubleshooting In-depth experience with Microsoft 365 administration across all core services Powered by JazzHR 5WbPNJhSSD Show more Show less

Data Center Technician Manager Chennai, Tamil Nadu, India Date posted Jun 12, 2025 Job number 1828572 Work site Microsoft on-site only Travel 0-25 % Role type People Manager Profession Data Center Discipline Data Center Technicians Employment type Full-Time Overview As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and hardware decommissions. You will support technician performance, prioritizing technician tasks while monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). This opportunity will allow you to model leadership principles, provide training to technicians, and accelerate your career growth in the process. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications Bachelor’s degree in computer science or related technical field AND basic knowledge of computer hardware and components AND 5+ years’ experience supporting IT equipment or related technology or related experience working with technical teams. 2+ year(s) experience directing, supervising, or managing others. Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications: Associate degree in Computer Science or related field and/or equivalent work experience. 4+ years’ experience supporting IT equipment or related technology. 3+ years’ experience working in a production, mission-critical 24x7x365 data center environment. Applicable certifications: Information Technology Infrastructure Library (ITIL) Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Microsoft Certified Professional (MCP), Six Sigma Green Belt). 2+ years’ experience leading diverse, technical, or IT workforce of up to ten employees. Responsibilities Responsibilities Delivering success through empowerment and accountability by modeling, coaching, and caring while promoting a positive and effective team culture. Accountable for overall data center service compliance and quality. Provide guidance on and holds team accountable for compliance with Data Center Services (DCS) business unit and service-level policies, procedures, deadlines, and service-change policies. Ensures technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes. Verify post-execution quality checks have been performed appropriately by technicians and takes corrective action as needed. Escalate issues through appropriate channels and follow up on issue resolution, sharing knowledge related to issue resolution with appropriate teams. Review process changes to evaluate impact on service execution and share relevant information about change with stakeholders across functions and disciplines. Lead team and triage meetings, prioritizing work across your team, and rebalance priorities to respond to changes. Complete required safety training, conduct daily safety briefings, and participate in on-site safety committees. Ensure technicians and vendor resources comply with all safety procedures (e.g., Personal Protective Equipment (PPE) usage, equipment use, lifting, electrical hazards, ladder/rolling stair use). Promote a culture of safety and empower technicians to take action, speak up, and report safety concerns and/or incidents. Has pride and a sense of accountability for the service quality, completeness, and resulting customer experience, displaying accountability and ownership of the data center facilities. Embody our culture and values. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Bengaluru, Karnataka, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. 2 years of experience with data structures or algorithms. Preferred qualifications: Master's degree or PhD in Computer Science or related technical fields. Experience developing accessible technologies. About the job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise, you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses. Responsibilities Write product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

About Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an "enterprise startup to bet your career on" Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We seek an exceptional Software Engineer to join our growing team. In this role, you will be involved in building Workato Connectors. You will also be responsible to: Gather requirements, triage, and build connectors with our SDK framework to improve the width and depth of Workato's connectivity. Understand customer needs, design and develop integration and automation solutions. Be a Workato Subject Matter Expert who can discover and demonstrate how Workato can effectively help companies with their business automation needs. Clearly communicate technical solutions and ideas to technical audiences. Lead technical discovery sessions and use-case analysis to identify technical requirements and assess technical validations. Provide technical guidance for both customers and other Workato team members. Potentially lead and conduct training sessions on the Workato Connector SDK. Requirements Qualifications / Experience / Technical Skills BS/MS degree in Computer Science, Engineering, or related field. 2+ years of strong experience in software development with expertise in Java (must have!) and Ruby. Excellent debugging, analytical, problem-solving, and social skills. Solid knowledge of object-oriented programming and design. Understanding of APIs, RESTful Web Services, XML, and JSON is required. Strong understanding of software development methodologies, tools, and best practices. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Soft Skills / Personal Characteristics Strong collaboration skills, adaptability to a dynamic start-up environment, and passion for impact. Ability to effectively prioritize tasks and manage time, even under high-pressure situations. Clearly communicate solutions and ideas to technical audiences. Fast learner who can independently conduct extensive research and synthesize ideas, information and options quickly. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. Resourceful in execution and results-oriented. Thoughtful team player, a quick learner, and have a "can-do" attitude with a growth mindset. To stand out in the hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI. Show more Show less

About Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an "enterprise startup to bet your career on" Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We seek an exceptional Software Engineer to join our growing team. In this role, you will be involved in building Workato Connectors. You will also be responsible to: Gather requirements, triage, and build connectors with our SDK framework to improve the width and depth of Workato's connectivity. Understand customer needs, design and develop integration and automation solutions. Be a Workato Subject Matter Expert who can discover and demonstrate how Workato can effectively help companies with their business automation needs. Clearly communicate technical solutions and ideas to technical audiences. Lead technical discovery sessions and use-case analysis to identify technical requirements and assess technical validations. Provide technical guidance for both customers and other Workato team members. Potentially lead and conduct training sessions on the Workato Connector SDK. Requirements Qualifications / Experience / Technical Skills BS/MS degree in Computer Science, Engineering, or related field. 2+ years of strong experience in software development with expertise in Java (must have!) and Ruby. Excellent debugging, analytical, problem-solving, and social skills. Solid knowledge of object-oriented programming and design. Understanding of APIs, RESTful Web Services, XML, and JSON is required. Strong understanding of software development methodologies, tools, and best practices. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Soft Skills / Personal Characteristics Strong collaboration skills, adaptability to a dynamic start-up environment, and passion for impact. Ability to effectively prioritize tasks and manage time, even under high-pressure situations. Clearly communicate solutions and ideas to technical audiences. Fast learner who can independently conduct extensive research and synthesize ideas, information and options quickly. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. Resourceful in execution and results-oriented. Thoughtful team player, a quick learner, and have a "can-do" attitude with a growth mindset. To stand out in the hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI. Show more Show less

An Amazing Career Opportunity for Lead Test Engineer Location: Chennai, India (Hybrid) Job ID: 39292 Profile Summary: Lead Test Engineer is expected to validate product quality by performing automated functional tests. They will be embedded with development team. In addition to the functional testing, Lead Automation Engineer will also be responsible for performing necessary non-functional testing About HID Global HID Global powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things are connected through HID. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses, and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID Global has over 4500 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. HID Global has is the trusted source for secure identity solutions for millions of customers and users around the world. In India, we have two Engineering Centre (Bangalore and Chennai). Global Engineering Team is based in Chennai and one of the Business Unit Engineering team is based in Bangalore. Check us out: www.hidglobal.com and https://youtu.be/23km5H4K9Eo LinkedIn: www.linkedin.com/company/hidglobal/mycompany/ Physical Access Control Solutions (PACS): HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions. Are you ready to make a difference? Join us and help shape the future of security. Are You Ready to Join the Team? Our company is committed to finding the best and the brightest talent to help us reach the top. If you are a dynamic, highly skilled, experienced Cloud engineer and technology enthusiast, and you enjoy working in a rapid pace within a rapidly growing business environment, then you will want to consider this position. If you excel at communication, collaboration, and unrelenting innovation, we want to talk to you. And if you bring dedication, positive energy and integrity to the table, you just might be the right fit for our team. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Roles & Responsibilities (Other Duties May Be Assigned) Participate in daily stand-up meetings to assess current status and plan the day’s activities Provide input on User Story creation from the testing perspective Create Test Plans, Test Scripts, Test Cases and Test Data Record test results (open new tickets, close existing tickets) Attend design meetings with Developers, Test Automation Engineers and Architects and provide perspective to improve testability Triage issues reported in the field by attempting to recreate in local test environment Learn test automation strategies from team members Install, configure and operate the product in test and production environments Technical Requirements: Excellent written and verbal communication skills Ability to write meaningful test cases, execute test cases and record results Knowledge of testing methodologies and how to apply them (white box, equivalence class partitioning, pairwise, state transition, boundary value, decision table) Experience with at least one Test Case Management tool (TestRail, Zehpyr, EggPlant, TestLodge, etc) Experience testing AWS cloud-based web applications and web services (REST) Solid knowledge and understanding of software development life cycle, software concepts, test methodologies and their application Strong backend testing experience is critical Proven Experience in test automation (Cucumber, Selenium) Ability to adapt quickly to a complex environment and learn new concepts Experience in Agile software development environment preferred Understanding of Change and Release Management. Experience and/or Education Qualification: Undergraduate degree in Information Technology, Computer Science, Engineering, or a related field required, with a graduate degree preferred. 8 to 10 years of overall experience in Test/QA REST API testing experience Experience with Docker and Selenium Experience with Atlassian suite: Jira, Confluence, etc Experience with CI (Jenkins or Bamboo) Experience with product solutions that include a hardware component Experience with Cloud deployments: AWS, Google, Azure Why apply? Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply. Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers. Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves to feel appreciated and accepted. This opportunity may be open to flexible working arrangements. HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation. We make it easier for people to get where they want to go! On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it. When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences. Show more Show less

We're looking for a Product Support Specialist This role is Office Based, Pune Office Product Support Specialist The Product Support Specialist is part of the Global Customer Support Team, responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Specialist works via telephone and electronic communication (CRM) with clients to acknowledge, analyse, and resolve complex application software related questions and troubleshoot issues encountered in applications. This position requires a hands-on individual, who can passionately and patiently educate our clients on, how our product is designed to work, and excels in problem solving skills, has eagerness to learn and brings customer centric mindset. In this role you will… Provide day to day functional and technical software application support in a 24x7 environment to our clients including functionality testing and troubleshooting as needed. Ensure proper, timely, and ongoing follow-up on assigned cases to ensure service level agreements (SLA) are met and client satisfaction is high (CSAT). Time-bound and superior customer communication over CRM (salesforce), phone and email to prevent case staleness/ageing and preventing backlog. Follow work on hand prioritization while dealing with cases carrying high customer impact and deliver time bound resolution in line with customer expectations. Where necessary, time bound engagement of next level support with proper triage and case documentation. Attain and maintain product certification on Cornerstone products in adherence with Cornerstone’s Product Certification. Program achieving deep understanding and expertise over Cornerstone applications. Active engagement with Knowledge base and forums utilizing help channels/resources. Consistently deliver aligning with set goals and beyond. Collaborate with team members from all around the world. Consideration of privacy and security obligation. You've Got What It Takes If You Have… Bachelor’s degree in computer science or equivalent with 1-3 years of customer facing application support experience (Preferably SaaS environment). Hands-on experience working on and debugging issues with access management, Single-Sign-On, etc. Basic awareness about SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc. Highly organized with understanding of processes, SLA's and tools used in product support ecosystem. Superior written and verbal communication skills. Customer centric mindset, with passion for helping customers and providing excellent customer service. Positive Attitude with ability to thinking out of the box. Patient, Organized, Composed and Good Listener, thoughtfully responding to any situation. Strong analytical and problem-solving skills. Strong team player promoting and influencing positive team spirit towards inclusive success. The role requires working in 24x7 environment (mostly US shifts). Our Culture Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook ! Show more Show less

Req # JR - 174630 Location Gurgaon, Haryana, India Job Category Patient Safety Date posted 06/12/2025 Apply Now This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission. Job Title - Medical Reviewer Location: Gurgaon Summary The Medical Reviewer (MR) is responsible for: Provide medical review for individual case safety reports, including: coding, seriousness, expectedness, Baxter causality assessment. Ensure that appropriate medical interpretation and consistency are applied to adverse event case assessment. Potential review of periodic documents, and product labels. Essential Duties And Responsibilities Ensure that appropriate medical interpretation and consistency are applied to adverse event case assessment. Provide medical and scientific expertise on pharmacovigilance matters affecting the preparation and submission of timely and accurate information to the regulatory authorities. Support the Safety Operations team, providing expertise for the case processing team for medical questions e.g., coding of events, understanding coding conventions, splitting of cases etc. Maintain knowledge of global regulatory authority regulations (especially FDA and EMA). Contribute to the training, leadership and continuing education for all departmental staff. May perform benefit-risk safety analysis, including: safety surveillance activities for potential safety signals, aggregate safety data review, risk management plans and REMS, Regulatory Authority assessment reports and queries, and periodic documents, such as PSURs, PBRERs, and PADERs. Qualifications Knowledge of industry regulations and drug safety practices globally. Knowledge of adverse event case report triage processing. Experience with commercial databases and safety coding dictionaries (MedDRA, WHOART, COSTART, etc.). Excellent oral and written communication skills. Excellent teamwork and interpersonal skills are required. Strong skills in presenting drug safety topics for regulatory authorities or at conventions, meetings, etc. Education And/or Experience A medical degree (or equivalent) and board certification/eligibility are required. Two years of experience post-residency, with at least one year of experience in pharmaceutical/biotechnology company. Exposure to working relationship with FDA, EMA, or other regulatory authorities is preferred. Knowledge and understanding of national and international regulatory guidelines are a plus. Knowledge of medical aspects of drug safety in pre- and post-marketing safety practice. At Baxter, we offer a dynamic and future focused work environment offering workplace flexibility, additional annual leave and a strong value driven culture. Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. EEO (Equal Employment Opportunity) Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice. Apply Now Show more Show less

Role: Data QA Lead Experience Required- 8+ Years Location- India/Remote Company Overview At Codvo.ai, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results. The Data Quality Analyst is responsible for ensuring the quality, accuracy, and consistency of data within the Customer and Loan Master Data API solution. This role will work closely with data owners, data modelers, and developers to identify and resolve data quality issues. Key Responsibilities Lead and manage end-to-end ETL/data validation activities. Design test strategy, plans, and scenarios for source-to-target validation. Build automated data validation frameworks (SQL/Python/Great Expectations). Integrate tests with CI/CD pipelines (Jenkins, Azure DevOps). Perform data integrity, transformation logic, and reconciliation checks. Collaborate with Data Engineering, Product, and DevOps teams. Drive test metrics reporting, defect triage, and root cause analysis. Mentor QA team members and ensure process adherence. Must-Have Skills 8+ years in QA with 4+ years in ETL testing. Strong SQL and database testing experience. Proficiency with ETL tools (Airbyte, DBT, Informatica, etc.). Automation using Python or similar scripting language. Solid understanding of data warehousing, SCD, deduplication. Experience with large datasets and structured/unstructured formats. Preferred Skills Knowledge of data orchestration tools (Prefect, Airflow). Familiarity with data quality/observability tools. Experience with big data systems (Spark, Hive). Hands-on with test data generation (Faker, Mockaroo). Show more Show less

Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What You’ll Do Perform general application development activities, including unit testing, code deployment to development environment and technical documentation. Work on one or more projects, making contributions to unfamiliar code written by team members. Diagnose and resolve performance issues. Participate in the estimation process, use case specifications, reviews of test plans and test cases, requirements, and project planning. Document code/processes so that any other developer is able to dive in with minimal effort. Develop, and operate high scale applications from the backend to UI layer, focusing on operational excellence, security and scalability. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit engineering team employing agile software development practices. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Write, debug, and troubleshoot code in mainstream open source technologies Lead effort for Sprint deliverables, and solve problems with medium complexity What Experience You Need Bachelor's degree or equivalent experience 2+ years experience working with software design and Java, Python and Javascript programming languages 2+ years experience with software build management tools like Maven or Gradle 2+ years experience with HTML, CSS and frontend/web development 2+ years experience with software testing, performance, and quality engineering techniques and strategies 2+ years experience with Cloud technology: GCP, AWS, or Azure What could set you apart Self-starter that identifies/responds to priority shifts with minimal supervision Strong hands on experience in Java - object-oriented design, design patterns, data structures, debugging, unit testing, and continuous integration Experience with REST based API Development Experience with Source Code Control systems like Git and CI/CD systems preferred Knowledge of continuous integration technologies (Maven, Jenkins, Sonar) Experience with ETL Concepts (Extract, Transformation and Load) Show more Show less

As a QA Testing intern at Chaintech Network, you will have the exciting opportunity to apply your knowledge of Software Testing and Manual Testing in a real-world environment. You will work closely with our experienced QA team to ensure the quality of our software products and contribute to the overall success of our projects. Perform manual testing on various software applications to identify bugs and ensure functionality meets requirements. Develop and execute test cases, scripts, and plans to thoroughly test software products. Collaborate with developers to troubleshoot and resolve issues in a timely manner. Document and track defects found during testing and participate in defect triage meetings. Assist in the creation and maintenance of testing documentation and frameworks. Contribute to continuous improvement initiatives to enhance the quality of our products. Gain valuable hands-on experience and mentorship from industry professionals to further develop your skills in QA Testing. If you are a proactive and detail-oriented individual who is passionate about software quality assurance, this internship opportunity at Chaintech Network is perfect for you! Join us in our mission to deliver high-quality software solutions to our clients. About Company: Chaintech Network is one of the pioneer companies of India that is leading the blockchain revolution. What sets us apart is our unwavering commitment to harnessing the full potential of blockchain. As a team, we are a collective of relentless innovators, dreamers, and doers, united by the shared vision of a better tomorrow. Our ecosystem is a playground of innovation, where cutting-edge product development, visionary recruitment solutions, and empowering venture capital services converge to shape the future. We don't just talk about change; we make it happen. If you're a forward-thinker, a trailblazer, and a believer in the transformative power of blockchain, Chaintech Network is the place for you. Join us, and together, let's pioneer a new era of possibilities, where your internship becomes a launchpad for your career and where your passion fuels the blockchain revolution. Show more Show less