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7.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About The Role Our Product Engineering group is responsible for GLG’s technology platforms that connect GLG’s clients with insights needed to make important business decisions. We're seeking a Software Support Engineer to help improve and maintain GLG’s software that matches companies around the world with experts who can help them make decisions on demand. As a part of our Product Engineering team, you’ll pair with other engineers, product managers and users to help resolve issues and improve our technology. Key Responsibilities Include (but Are Not Limited To) Help ensure the continuous operation and reliability of GLG's critical systems. Interface with Engineering and Helpdesk to triage and resolve system issues. Diagnose and resolve issues when identified. Partner with IT security to address security vulnerabilities Communicate resolutions to stakeholders and be able to explain technical solutions to non-technical people. An Ideal Candidate Will Have The Following Minimum 7 years of work experience is required. A knowledge of languages and technologies used across GLG including React, JavaScript, TypeScript, NodeJS and SQL. The ability to dig into a large existing codebase, identify and fix any issues that may come up A strong interest in problem solving and collaboration. The ability to investigate and diagnose system problems. The ability to effectively communicate between audiences of differing technical skill levels. About GLG / Gerson Lehrman Group GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture. To learn more, visit www.GLGinsights.com. Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Overview Assist with the overall Clinical Safety and/or PSS operations associated with products including the entire adverse events process, which may include safety data collected from clinical trials and/or post marketing settings (i.e., unsolicited reports). Manage and process expeditable adverse events to the required standard and submit them to the client and/or the regulatory agencies (if required) within the agreed/stated timelines. Responsible for providing this service to clients either as a support function to the client project groups or as stand- alone business. Responsible to provide all clients, both internal and external, with the appropriate quality of service in a safe and costeffective manner. The role will be expected to comply with the legal requirements of the Health and Safety at Work Act 1974, the COSHH regulations 1989 and the EC (European Commission) Directives 1992/3 as documented in the Company’s Health and Safety Manual. Summary Of Responsibilities Perform case intake and triage of the incoming safety information or reports from various sources either spontaneously or from a clinical trial. Assist with processing of the adverse events, including but not limited to: Data entry of safety data onto adverse event tracking systems. Write patient narratives and code adverse events accurately using MedDRA (for Marketed products, if applicable). Assist in the listedness assessment against appropriate label (for Marketed products, if applicable). Assist in generation of queries and collection of missing or discrepant information in consultation with medical staff, if needed. Submission of expedited SAE reports to clients, regulatory authorities, ethics committees, investigators, 3rd party vendors, Partners and Fortrea project personnel, as required within the agreed timelines. Assist with processing and submission of expedited and periodic reports to worldwide regulatory agencies or other recipients (Clients, Regulatory Authorities, Ethics Committees, investigators and Fortrea project personnel etc.), and prioritize the reports for processing and submission within the regulatory and/or study specific applicable timelines. Assist in the reconciliation of databases, as applicable. Work within the Quality Management System framework, including but not limited to Standard Operating Procedure (SOP), departmental Work Instructions (WIs) etc. as appropriate. Assist in the maintenance of supporting files/ documentation regarding adverse event reporting requirements in all countries, if applicable. Support upload/archival of case/study/project documentation, as appropriate. Build and maintain good PSS relationships across functional units. Support compliance of operations with governing regulatory requirements. All other duties as needed or assigned. Qualifications (Minimum Required) Healthcare professionals with 0 to 6 months relevant experience. Fortrea may consider relevant and equivalent experience in lieu of educational requirements. To be used in lieu of experience, Degree required to be in one or more of the following disciplines: Pharmacy, Nursing, Medical Sciences, Life Sciences, or related area *Safety experience includes actual experience of processing AE/SAE reports, generating narratives, queries, working within safety databases, and experience with regulatory submissions. ** Relevant experience includes experience in the pharmaceutical, biotechnology, or CRO industry, working in related areas such as Medical Affairs, Clinical Data Entry and Clinical Data Management, Clinical Data Monitoring, Regulatory Affairs, or Quality Assurance. Experience (Minimum Required) Attention to detail. Team player. Solid written and verbal communication skills. Accurate math and spelling skills preferably with an aptitude for handling and proof-reading numerical data. Knowledge of MS office Windows applications beneficial. Ability to operate standard office equipment. Physical Demands/Work Environment Office Environment. Learn more about our EEO & Accommodations request here. Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. As a Senior Security Analyst, you will be an important member of the Warner Bros. Discovery Global Information and Content Security (GICS) team. This is a key role that will support Bug Bounty program and Attack Surface Management program, as part of the team within Application Security. This role will triage vulnerability reports submitted to our Bug Bounty program and Attack Surface Management program. This role will work closely with other functions in the Application Security team (Engineering, Testing, and Vulnerability Management) to improve the overall security posture of Warner Bros. Discovery. Job Responsibilities Support GICS Bug Bounty and Attack Surface Management programs. Triage vulnerability reports submitted to our Bug Bounty program – this includes tracking and responding to submissions, reproducing and chaining vulnerabilities, coordinating with teams to triage and resolve issues, and providing feedback to security researchers. Assess vulnerability impact, risk, and escalate possible security incidents. Managing and maintaining enterprise attack surface management capabilities Provide actionable remediation feedback for findings and/or long-term risk mitigation guidance Provide clear communication on the issue to application owners and verify the efficacy of vulnerability remediations. Share learnings from the bug bounty program with adjacent security teams within the company as needed. Leverage learnings from the program to identify vulnerabilities in software applications and software designing processes to reduce security risks. Develop tooling to help automate vulnerability discovery and scanning for issues at scale. Advise application owners on violations of defined application security standards on targets tested for vulnerabilities Partner with developers to drive improvement in application security as a result of security assessment engagements Qualifications & Experiences Hybrid work environment. Must be based in the WBD's office, minimum three days/week A bachelor’s degree in computer science, Cybersecurity, or other related fields, from an accredited university or an equivalent professional experience may suffice in lieu of a bachelor’s degree 4+ years of experience in application security testing, code review, bug bounty hunting, or red teaming/capture the flag experience Experience conducting root cause analysis of vulnerabilities and determining feasible technical solutions Professional experience with web application security, network security, authN/authZ protocols, cryptography, automation, and other software security Experience in scripting in Python or other languages to build automation tools Must be a team player with excellent written and verbal communication skills Preferred Qualifications Exposure to popular Application and API security standards including OWASP ASVS, OWASP Top 10, and OWASP Mobile Top 10. Prior experience managing or hunting on Bug Bounty programs. CEH, OSCP or equivalent certification. Experience working as part of a global team. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
What you’ll do Perform general application development activities, including unit testing, code deployment to development environment and technical documentation. Works on one or more projects, making contributions to unfamiliar code written by team members. Participates in estimation process, use case specifications, reviews of test plans and test cases, requirements, and project planning. Diagnose and resolve performance issues. Documents code/processes so that any other developer is able to dive in with minimal effort. Develop, and operate high scale applications from the backend to UI layer, focusing on operational excellence, security and scalability. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.). Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit engineering team employing agile software development practices. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Able to write, debug, and troubleshoot code in mainstream open source technologies. Lead effort for Sprint deliverables, and solve problems with medium complexity What Experience You Need Bachelor's degree or equivalent experience 2+ years relevant experience working with software design and Java, Python and Javascript programming languages 2+ years experience with software build management tools like Maven or Gradle 2+ years experience with HTML, CSS and frontend/web development 2+ years experience with software testing, performance, and quality engineering techniques and strategies 2+ years experience with Cloud technology: GCP, AWS, or Azure What Could Set You Apart: Knowledge or experience with Apache Beam for stream and batch data processing. Familiarity with big data tools and technologies like Apache Kafka, Hadoop, or Spark. Experience with containerization and orchestration tools (e.g., Docker, Kubernetes). Exposure to data visualization tools or platforms. Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
What You’ll Do Design, develop, and operate high scale applications across the full engineering stack. Design, develop, test, deploy, maintain, and improve software. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit, globally distributed engineering team. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Research, create, and develop software applications to extend and improve on Equifax Solutions. Manage sole project priorities, deadlines, and deliverables. Collaborate on scalability issues involving access to data and information. Actively participate in Sprint planning, Sprint Retrospectives, and other team activity What Experience You Need Bachelor's degree or equivalent experience 5+ years of software engineering experience 5+ years experience writing, debugging, and troubleshooting code in mainstream Java, SpringBoot, TypeScript/JavaScript, HTML, CSS 5+ years experience with Cloud technology: GCP, AWS, or Azure 5+ years experience designing and developing cloud-native solutions 5+ years experience designing and developing microservices using Java, Spring Framework, GCP SDKs, GKE/Kubernetes 5+ years experience deploying and releasing software using Jenkins CI/CD pipelines, understand infrastructure-as-code concepts, Helm Charts, and Terraform constructs Big Data Technologies : Spark/Scala/Hadoop What could set you apart Experience designing and developing big data processing solutions using DataProc, Dataflow/Apache Beam, Bigtable, BigQuery, PubSub, GCS, Composer/Airflow, and others Cloud Certification especially in GCP Self-starter that identifies/responds to priority shifts with minimal supervision. You have excellent leadership and motivational skills You have an inquisitive and innovative mindset with a shown ability to recognize opportunities to create distinctive value You can successfully evaluate workload to drive efficiency Show more Show less
Posted 1 week ago
0 years
0 Lacs
Bengaluru East, Karnataka, India
On-site
Senior Business Analyst Bangalore, Karnataka, India We seek a highly skilled Senior Business Analyst with an effective focus on data pattern analysis and managing stakeholder expectations to join our team. The ideal candidate will be able to bridge the gap between business needs and technical solutions, ensuring seamless communication, data quality and integrity. The Senior Business Analayst should be able to communicate effectively with all stakeholders and drive quality assurance testing and UAT, and triage incoming issues, defects, and enhancement requests. Individuals with a balance in decision making, empathy towards business needs, and an understanding of delivery (Waterfall and AGILE) related constraints will be preferred. What You’ll Be DOING What will your essential responsibilities include? Elicit, analyze, manage stakeholder expectations and deliver business artifacts (Requirement Documents or User Stories) and functional specifications. Collaborate with stakeholders to gather, challenge, facilitate and document business requirements (up to securing sign off) in a business requirements specification, or a set of Features, Epics & User stories. Conduct business process analysis and identify opportunities for improvement. Includes creation of process flows, swim lanes, hosting focused group, brainstorming or shadowing/ reverse-shadowing sessions. Design, develop and execute test scenarios to validate data models and data flows. Ensure adverse impact to existing systems or integrated platforms to be minimal and advise the respective teams well in advance. Perform data quality checks and identify data inconsistencies or anomalies. Manage and train a growing team of Business Analysts. Consult with projects in relation to recommended Claims practices and raise risks if needed. Assist with daily issue related tickets where business needs additional support or design confirmations. Participate and contribute to Request for Information (RFIs) and Request for Proposal (RFPs). Manage, train and constantly improve existing processes that may or may not involve vendor partners with a goal to attain optimal efficiency. You will report to the Application Manager. What You Will BRING We’re looking for someone who has these abilities and skills: Required Skills And Abilities Experience with the end-to-end insurance value chain process (especially the claims process flow). Ability to query (basic or advanced) will be an additional advantage. CBAP, INS (or other BA or Insurance certifications) will be preferred. Must possess excellent interpersonal skills, effective communication skills (written and verbal), and the ability to present information in an influencing manner at the leadership level. Excellent stakeholder management skills, with a proven ability to build trusting relationships with the business. Excellent analytical skills to identify root causes, troubleshoot issues and propose solutions. Able to test canonical data models. Desired Skills And Abilities Significant experience in supporting all phases of the software development life cycle. Abilities to multi-task, prioritize and being a self-driven team player are required for this role. Working with tools like JIRA, Confluence. Basic or advanced querying capabilities will be preferred. Previous domain exposure in the capacity of a business analyst with changes on Property & Casualty (Americas) platforms or General Insurance (Europe) will be an added advantage. Proven planning and organization skills, with an ability to work resiliently, planning their analysis work, prioritizing workload, preparing in advance, and setting realistic timescales. Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions. Who WE Are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see axaxl.com/sustainability. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Bengaluru East, Karnataka, India
On-site
Business Analyst Bangalore, Karnataka, India We seek a highly skilled Business Analyst with an effective focus on data pattern analysis and managing stakeholder expectations to join our team. The ideal candidate will be able to bridge the gap between business needs and technical solutions, ensuring seamless communication, data quality and integrity. The Senior Business Analayst should be able to communicate effectively with all stakeholders and drive quality assurance testing and UAT, and triage incoming issues, defects, and enhancement requests. Individuals with a balance in decision making, empathy towards business needs, and an understanding of delivery (Waterfall and AGILE) related constraints will be preferred. What You’ll Be DOING What will your essential responsibilities include? Elicit, analyze, manage stakeholder expectations and deliver business artifacts (Requirement Documents or User Stories) and functional specifications. Collaborate with stakeholders to gather, challenge, facilitate and document business requirements (up to securing sign off) in a business requirements specification, or a set of Features, Epics & User stories. Conduct business process analysis and identify opportunities for improvement. Includes creation of process flows, swim lanes, hosting focused group, brainstorming or shadowing/ reverse-shadowing sessions. Design, develop and execute test scenarios to validate data models and data flows. Ensure adverse impact to existing systems or integrated platforms to be minimal and advise the respective teams well in advance. Perform data quality checks and identify data inconsistencies or anomalies. Assist with daily issue related tickets where business needs additional support or design confirmations. Manage, train and constantly improve existing processes that may or may not involve vendor partners with a goal to attain optimal efficiency. You will report to the Application Manager. What You Will BRING We’re looking for someone who has these abilities and skills: Required Skills And Abilities Experience with the end-to-end insurance value chain process (especially the claims process flow). Ability to query (basic or advanced) will be an additional advantage. CBAP, INS (or other BA or Insurance certifications) will be preferred. Must possess excellent interpersonal skills, effective communication skills (written and verbal), and the ability to present information in an influencing manner at the leadership level. Excellent stakeholder management skills, with a proven ability to build trusting relationships with the business. Excellent analytical skills to identify root causes, troubleshoot issues and propose solutions. Able to test canonical data models. Desired Skills And Abilities Significant experience in supporting all phases of the software development life cycle. Abilities to multi-task, prioritize and being a self-driven team player are required for this role. Working with tools like JIRA, Confluence. Basic or advanced querying capabilities will be preferred. Previous domain exposure in the capacity of a business analyst with changes on Property & Casualty (Americas) platforms or General Insurance (Europe) will be an added advantage. Proven planning and organization skills, with an ability to work resiliently, planning their analysis work, prioritizing workload, preparing in advance, and setting realistic timescales. Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions. Who WE Are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see axaxl.com/sustainability. Show more Show less
Posted 1 week ago
8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Responsibilities Ensure successful deployment of administrative processes within plants ▪ Deploy standard administrative processes & Office applications within plants. ▪ Support local IS teams and/or outsourcers (level 2 for usage and functional issues). Lead the continuous improvement of office automation applications ▪ Collect & share success stories & best practices. ▪ Improve local administrative & collaborative processes. ▪ Promote innovation (Office automation perimeter), ▪ Train, communicate in a ‘continuous improvement’ mode. Provide support to Group projects and satisfy specific feature request from management ▪ Participate in Group projects (trusted testing for new services and new features, working groups), ▪ Manage feature requests (triage, use cases and business cases formalisation). Required Skill Sets ▪ Able to demonstrates extensive abilities as a team leader ▪ 8-10 years of experience in applying AI to practical and comprehensive technology solutions ▪ Must have experience with ML, Google App Engine, Big Query, Google Data Studio ▪ An understanding of programming constructs (C++, C#, Java, Python, Visual Basic, VBA.net) is preferred ▪ Knowledge of basic algorithms, object-oriented and functional design principles, and best-practice patterns ▪ Identifying areas of improvement / complex processes across Analytics teams which can be automated using office automation tools ▪ Having exposure in Robotic Process Automation (RPA) using Automation Anywhere is preferred ▪ Ability to identify trends, conceptualise reporting formats, write inferences ( commentary) Sales, marketing, Finance, Customer reports ▪ Ability to conceptualise new dashboards and leadership reports based on internal client and business requirements Identify and track content across project ▪ Good Analytical Skills From Functional Technology Perspective ▪ Leading Solution Design, Service Delivery and end-to-end oversight for all Process Automation projects; ▪ Collaborating with Business and Vendor teams ▪ Governing automation projects coordinating with business stakeholders and IT leads ▪ Collaborating with IT and business teams, and provide technical advice and project deliverables as necessary ▪ Facilitating training and product sessions for business users and IT ▪ Developing a framework for automation projects to ensure manageability and maintainability of automation operations from cradle to grave; ▪ Conducting Process Automation High Level Assessments for automation with recommendations for benefits and savings ▪ Understanding current business processes and the ability to learn new business processes quickly ▪ Envisaging how an automated solution will work in the wider business environment, understanding its advantages, effects and impacts ▪ Utilising workflow-based logic, both understanding business processes from a workflow diagram, and illustrating a written process description as a workflow diagram; ▪ Designing, building and implementing process automation solutions using some of the leading RPA/RDA (robotics process/desktop automation) and/or other emerging automation technologies. ▪ Excellent multi-tasking skills required to carry out multiple projects on time ▪ Strong interpersonal skills, Excellent communication skills and the ability to effectively communicate with internal and external customers to understand the specific needs and be able to translate those requirements into a comprehensive functional specification for development People Management: YES ⌧ NO ◻ If People Management, how many employees are managed? Number of people : 2-3 Budget Management: YES ◻ NO ⌧ Show more Show less
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Title: Systems Engineer Location: Pune, India About This Role Comscore their Product Operations team is hiring a Systems Engineer to monitor and maintain the health of the processing environment, support by troubleshooting applications, and provide process certification on both Linux and Windows Environments. This role requires monitoring applications that run in various environments through internal dashboards, responsibilities for identifying issues from the internal dashboards, performing first level triage of the issues, and escalating as necessary until the issue is resolved. Problem solving will consume a large portion of time in this role, as it requires assisting multiple teams with resolving issues daily. Technical and analytical skills will be required for this role. Responsibilities will increase over time as experience is gained to continue supporting production processing and improving the efficiency of the processing environment and applications running in it. What You’ll Do Tier 1 Monitoring and Escalation support for internal systems and environments Working with BigData processing environments (Hadoop, AWS, Greenplum, Windows) to monitor system health with respect to job processing volume Execute custom requests and ad-hoc jobs in a timely manner and validate the results Communicating and collaborating with teams around the globe in multiple countries Automating manual steps, alerts, and optimizing existing processes for execution efficiency What You’ll Need Bachelor’s degree in computer science or related field Understanding of Windows and Linux Environment Should be able to write and understand basic SQL Queries. Knowledge of any scripting language (preferably Python) Windows & Linux command line experience, basic knowledge of XML Knowledge of JIRA & GIT Ability to follow complex and detailed instructions Sense of action and assertiveness to resolve issues Strong data analysis and problem-solving skills Excellent written and verbal communications skills Shift Timing 24/7 rotational shifts Benefits Medical Insurance coverage is provided to our employees and their dependants, 100% covered by Comscore; Provident Fund is borne by Comscore, and is provided over and above the gross salary to employees; 26 Annual leave days per annum, divided into 8 Casual leave days and 18 Privilege leave days; Comscore also provides a paid “Recharge Week” over the Christmas and New Year period, so that you can start the new year fresh; In addition, you will be entitled to: 10 Public Holidays; 10 Sick leave days; 5 Paternity leave days; 1 Birthday leave day. Flexible work arrangements; “Summer Hours” are offered from March to May: Comscore offers employees the flexibility to work more hours from Monday to Thursday, and the hours can be offset on Friday from 2:00pm onwards; Employees are eligible to participate in Comscore’s Sodexo Meal scheme and enjoy tax benefits; About Comscore At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you. Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com. Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Delhi, India
Remote
Overview Senior Software Developer (Java) WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. About The Role & Team As a Senior Java developer , we need you to focus on the customer (in this case a government) to give them a secure, reliable system. You will be working with a diverse team of like-minded people trained in various other technologies. We work together to deliver valuable software changes efficiently. We use automation to improve our productivity, without sacrificing quality. We use continuous improvement feedback loops to streamline how we develop software. What You’ll Do Review requirements from various customers to help define and prioritize new features. Investigate and fix incidents occurring in production systems Write code to team standards in order to implement and test new features. Identify and develop automated tests cases. Triage and fix bugs reported by users and testers. Accurately estimate effort on new stories and tasks. Contribute to definition and implementation of Devops pipelines to build test and deploy code as required. Participate in reviews of everything from low level code to sprint performance or definition of new features. Document new features using agreed standards. Collaborate with colleagues in your scrum team and with other teams on companywide initiatives and innovation. Mentor the technical approach of team members, if needed. Lead code reviews Work with teams, both SITA and external to clearly understand, document and solve issues Qualifications ABOUT YOUR SKILLS Bachelor’s or master’s degree in computer science, software engineering, or a related field. At least 5+ years experience working in a development role. Proven experience in Java programming, with a focus on building scalable and high-performance back-end applications. In-depth knowledge of the Spring Framework and some of its various modules for efficient development. Practical application of software design patterns Experience interfacing to messaging systems, using JMS for real-time data processing. Worked in an agile or devops environment, preferably with scrum or Kanban Be able to clearly communicate technical requirements and solutions What We Offer We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development : Level up your skills with our training platforms, including LinkedIn Learning! 🙌🏽 Competitive Benefits : Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Gurgaon, Haryana, India Responsible for delivering high-quality service that improves the overall colleague experience. Provide support for IT-related incidents and requests, ensuring agreed Service Levels are met, colleague expectations are managed and key targets are achieved. Contribute to the continual improvement of service delivery across all channels of colleague communication. What You’ll Be DOING What will your essential responsibilities include? Contribute to and promote a culture of outstanding service while delivering an excellent colleague experience across all areas of IT engagement. Act as a point of contact for colleague issues through phone, chat, email, and portal, providing exceptional service in all colleague interactions. Supply first-line IT support for all AXAXL colleagues across a range of technologies, including desktop applications, printing/scanning, telephony, mobile devices, audio and video conferencing, business applications, etc. Perform assessment, triage, research, and resolution of basic incidents and requests. Engage other Service Desk resources or appropriate second and third-level service resources to resolve incidents beyond scope of ability or responsibility. Make sure incidents and requests are accurately logged, assigned, tracked, and responded to promptly, in line with agreed SLAs; provision of timely communications and maintenance of ownership until closure. Take ownership of colleague issues and follow up on the status of issues on behalf of the colleague, communicating progress promptly. Communicate with the Colleague Care team where necessary to make sure that escalated issues have proper attention and visibility. Create a positive colleague support experience and build robust colleague relationships through listening intently to understand the problem, ensuring timely resolution or escalation, communicating promptly on progress, and handling colleagues with a consummately professional attitude. Identify service improvement opportunities for key service management stakeholders. Work with Incident and Problem management teams on individual proactive and reactive issues as necessary. Grow general knowledge of IT and business systems, increasing ability to resolve issues on first contact. Mentor junior analysts and assist in the training of new analysts. Manage content in the Knowledge Management system. You will report to the Team lead. What You Will BRING We’re looking for someone who has these abilities and skills: Required Skills And Abilities Outstanding customer service skills and a “customer first” mentality are a must. Advanced knowledge of IT principles and most supported systems and basic understanding of less commonly used systems. Subject matter ability in multiple areas of support. Robust technical knowledge and working experience with Microsoft products including email, Client, Server, Network and Telephony technologies, Mobile Computing, Directory Services, and overall understanding of infrastructure, desktop, and applications technologies. Excellent verbal and written communication skills and telephone manners. Ability to build Robust relationships with key stakeholders across the organization. Ability to think logically to analyze, troubleshoot and resolve complex issues. Must be professional, courteous, and enjoy working with people; critical thinking, creativity, and resilient judgment are expected. Robust interpersonal skills and the ability to work within a team. Ability to work in a fast-paced, high-pressure work environment. Robust ability to multi-task and work on tasks and projects while being interrupted by colleagues requesting support; ability to constantly re-prioritize tasks is a must. Bachelor's degree or relevant experience required. ITIL Foundations Certification a plus. Additional international language capability is a plus. Desired Skills And Abilities Supervisor is Regional Colleague Services Manager, with operational oversight and instruction provided by Service Desk Team Lead. Ability to build effective working relationships across all areas of the business and IT. Cooperation and collaboration with peers to jointly improve the way service is delivered. Collaboration with Service Managers and Service Control to identify service improvement opportunities. Ongoing interaction with Colleague Care on escalations, end-to-end ticket ownership, and overall process improvement. Achievement of standard service levels, both individually and as part of a team. Make sure personal interactions deliver outstanding colleague satisfaction as demonstrated through high colleague satisfaction survey results. Respond to colleague contacts and escalations within agreed timelines. Illustrate incremental increase in baseline SLA adherence and first-line resolution rate. Who WE Are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What We OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see axaxl.com/sustainability. Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. SAP Functional Tester =============================================================================== The SAP Functional Test Analyst will play a critical role in validating the functional aspects of SAP S4H solutions, BPML and functional test coverage ensuring they meet business requirements and function as expected. This role involves creating, executing, and documenting test cases, identify and report defects, and collaborate with cross-functional teams to resolve issues for various SAP S4H modules such as MM, Procurement, SD, PP and FICO . The ideal candidate will have a comprehensive understanding of SAP systems and a keen eye for detail to identify and address potential issues. This role involves a mix of manual and automation testing, requiring strong analytical and problem-solving skills, as well as a good understanding of SAP modules and processes. Key Responsibilities Test Planning: Collaborate with business analysts and project stakeholders to understand business requirements and functional specifications and cross-functional topics. Develop test plans and test cases tailored to the specific needs of SAP S4H modules such as SD, MM, FI/CO, HR, etc. Developing Test plans, Test Data management, developing and executing Test Scenarios and Cases on SAP platform and its integrations across other non-SAP systems Test Execution Execute functional test cases execution of test cases across various SAP S4H modules, including functional, integration, regression, and user acceptance testing across different SAP S4HANA modules, such as SD, MM, FI/CO, HR, and others, ensuring thorough validation of SAP functionalities against business requirements. Document test results and report any defects or inconsistencies found during the testing process. Defect Management Log and track defects using appropriate testing tools, working closely with developers and SAP consultants to ensure timely resolution. Participate in defect triage meetings and provide detailed insights to facilitate defect resolution. Collaboration Work closely with SAP developers, functional consultants, and project managers to ensure alignment on test objectives and timelines. Provide input and feedback to improve system functionalities and contribute to project success. Provide input on User Acceptance Testing (UAT) scenarios and support UAT testers during their testing activities. Quality Assurance Ensure compliance with industry best practices and company standards throughout the testing process. Conduct regression testing to validate the stability of SAP modules after modifications or upgrades. Documentation And Reporting Maintain comprehensive testing documentation, including test plans, test cases, and test results. Prepare and present test reports to Test Manager, Test Lead and project stakeholders, highlighting key findings and recommendations. Continuous Improvement Identify opportunities to improve testing processes and methodologies, contributing to enhanced efficiency and effectiveness. E.g. Functional test coverage, Test Automation, Performance testing etc. Stay current with SAP updates and testing tools to ensure the application of cutting-edge testing techniques. Experience with test automation tools and frameworks; TOSCA preferred Qualifications And Certifications Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field. Overall 4+ years of working experience in SAP Testing and solution design, development, implementation and SAP upgrade experience is a plus (especially from ECC to S/4 HANA). Minimum of [2-4] years of experience in SAP testing in Implementation and Application managed services Strong knowledge of SAP modules and testing tools such as ALM, JIRA, SAP Solution Manager, or equivalent. Strong understanding of software development life cycle (SDLC) and testing methodologies. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively within a team. SAP certification (SD/MM/FICO/PP) and relevant testing certifications (e.g., ISTQB, TOSCA, UFT, WorkSoft Certify etc.) are must. Show more Show less
Posted 1 week ago
7.0 years
0 Lacs
India
On-site
Work Schedule Environmental Conditions PURPOSE OF THE FUNCTION Oversees operational delivery and staff within Global Patient Safety (GPS) Operations, in accordance with the GPS vision, strategy and regulatory requirements. Interacts with and provides guidance to internal functions and external vendors as required for seamless GPS Operations Roles And Responsibilities Oversees and coordinates with safety vendor and GPS teams regarding case triage and processing, expedited and aggregate reporting Coordinates with and supports deliverables with GPS GSL team in relations to case processing Collaborates with other internal teams (including clinical, medical, or regulatory) and external parties (including HCPs, consumers, or contracted resources) regarding safety related deliverables and processes Communicates with business partners or distributors regarding deliverables related to PV Agreements (PVA) / Safety Data Exchange Agreements (SDEA). Oversees assignment of Safety Specialist tasks, i.e. regarding timely monitoring of GPS communication Proactively identifies issues and areas for improvement and escalates appropriately Proactively engages in the development of new processes and procedures and leads implementation of those Performs all activities in compliance with applicable Controlled Procedures and with global and local regulations as applicable. Performs other tasks as assigned by line manager or Head of GPS Skills And Competencies Advanced knowledge of medical terminology, pharmacovigilance processes and relevant regulations, including global requirements (e.g. EU, US, Japan) Proficiency with safety database systems (i.e. Argus) and MedDRA coding Advanced computer skills, including proficiency with Microsoft Office including Excel, Power Point, Visio Communicates complex issues in an understandable, effective and relevant manner Manages and prioritizes a variety of tasks for self and team to meet required deadlines Makes operational decisions with limited supervision and has a good understanding of the overall impact and potential risk Identifies complex problems, raises issues and proposes solutions constructively Proven ability to communicate effectively and collaborate successfully across functions and with vendors Advanced communication in written and spoken English required Education, Experience And Qualifications Bachelor’s /Master’s degree (or local equivalent) in nursing, healthcare or other life-science or relevant field Must have JLPT N2 or above level certification At least 7 years of relevant experience in global pharmacovigilance/drug safety (EU&US) Must have worked on PMDA PV related activities Should have hands on experience in managing resource who are working in PV case processing with Japanese Language Proficiency Advanced expertise of global (EU/US) pharmacovigilance requirements and practices Advanced experience with safety database systems (ARGUS preferred) including workflow management Proven experience in interaction with 3rd party vendors Proven experience with the identification of quality issues and evaluation of quality metrics Willing to work in Japan Timezone Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Greeting from TCS!!!! We have an opportunity for Guidewire CC testing Senior Test Analyst-Guidewire Required Technical Skill Set : Guidewire CC/PC/BC Desired Experience Range 5+ Location: Chennai Mode of interview: F2F (14THJUNE) Desired Competencies (Technical/Behavioral Competency) Must-Have Must have Minimum 5+ years of experience working on Guidewire platform as Test Analyst/Senior Test Analyst Perform Claims Management testing from Guidewire which involves Claim creation, Claims management, payments, document management and integration testing with Guidewire Billing Centre for payments management Perform End to End testing across Portal, PC, CC, and BC Engage with Project manager and Business Analyst to get the scope information for current and future releases Attends the elaboration session along with Business analyst, Development team and Product owner to understand the requirement of a story and to provide testing efforts Test Plan document preparation with release plan, Features covered and regression testing plan Updating Confluence as a test lead for testing approach, evidences, and all testing related documents for a release Responsible for identifying, escalating, and resolving project issues to achieve smooth process flow Showcase demo at the end of each sprint to the Product owners to get the sign off for the release Driving defect triage calls on daily basis to fix the high priority defects and to take necessary steps Preparation of Test Completion Report, Defect Analysis Report and share with Stakeholders Daily Status Reports to all stakeholders and keeping them apprise on any blocking issues Good-to-Have Good to have knowledge of Jira application Show more Show less
Posted 1 week ago
1.0 years
0 Lacs
Pune, Maharashtra, India
On-site
We're looking for a Product Support Specialist This role is Office Based, Pune Office GCS - Product Support Engineer (L1) | Night Shift ( US EST & PST ) | Pune | Office Based The Product Support Engineer is part of the Global Customer Support Team, responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer works via telephone and electronic communication (CRM) with clients to acknowledge, analyse, and resolve complex application software related questions and troubleshoot issues encountered in applications. This position requires a hands-on individual, who can passionately and patiently educate our clients on, how our product is designed to work, and excels in problem solving skills, has eagerness to learn and brings customer centric mindset. In this role you will Provide day to day functional and technical software application support in a 24x7 environment to our clients including functionality testing and troubleshooting as needed. Ensure proper, timely, and ongoing follow-up on assigned cases to ensure service level agreements (SLA) are met and client satisfaction is high (CSAT). Time-bound and superior customer communication over CRM (salesforce), phone and email to prevent case staleness/ageing and preventing backlog. Follow work on hand prioritization while dealing with cases carrying high customer impact and deliver time bound resolution in line with customer expectations. Where necessary, time bound engagement of next level support with proper triage and case documentation. Attain and maintain product certification on Cornerstone products in adherence with Cornerstone’s Product Certification Program achieving deep understanding and expertise over Cornerstone applications. Active engagement with Knowledge base and forums utilizing help channels/resources. Consistently deliver aligning with set goals and beyond Collaborate with team members from all around the world. Consideration of privacy and security obligation You've Got What It Takes If You Have Bachelor’s degree in computer science or equivalent with 1-3 years of customer facing application support experience (Preferably SaaS environment) Hands-on experience working on and debugging issues with access management, Single-Sign-On, etc. Basic awareness about SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc. Highly organized with understanding of processes, SLA's and tools used in product support ecosystem. Superior written and verbal communication skills. Customer centric mindset, with passion for helping customers and providing excellent customer service. Positive Attitude with ability to thinking out of the box. Patient, Organized, Composed and Good Listener, thoughtfully responding to any situation. Strong analytical and problem-solving skills. Strong team player promoting and influencing positive team spirit towards inclusive success. The role requires working in 24x7 environment (mostly US shifts) Our Culture Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook ! Show more Show less
Posted 1 week ago
7.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Description Amazon Corporate Security is looking for an experienced, self-motivated, corporate security leader who embodies Amazon’s Leadership Principles, in particular, Customer Obsession, Ownership, Earn Trust, and Bias for Action, to join the team as an Area Security Manager for Chennai area. The Area Security Manager reports to a Regional Security Manager, who leads a team of security experts. The Area Security Manager is responsible for implementation of all elements of the Corporate Security program at all Amazon corporate locations in their area of responsibility. The Area Security Manager supports the Regional Security Manager with delivery and oversight of the day-to-day security operations at multiple sites across multiple locations in a highly ambiguous and dynamically fluid environment. The Area Security Manager conducts security assessments, ensures that the corporate sites meet or exceed all requisite security standards, and manages incidents and supporting crisis response. Finally, the Area Security Manager provides security consultancy to local business leadership, develops plans to mitigate gaps in security controls, and manages the guarding and access control programs. Key job responsibilities Deliver best-in-class security services focused on enhancing the safety and security of all Amazon employees, contractors, and visitors. Manage day-to-day security operations for a diverse portfolio of sites and customers with unique requirements. Be the trusted security advisor and subject matter expert in the assigned area of responsibility, through high quality communication and excellent briefing skills. Implement and improve security plans, policies, and programs. Coordinate security incident response. Respond to customer security concerns. Monitor the external threat environments in the defined area and take measures to minimize security risk to the business to the dynamic security environment. Successfully align ACS metrics, goals, and strategic direction across the geographic area to support the overall team and organizational mission. Earn trust through key customer and stakeholder engagements, and liaison with external partners. Communicate accurately and in a timely manner with stakeholders at the tactical and strategic level. Build and maintain close relationships with peers at other security functions at Amazon to exchange and share security concerns and collaborate on closing gaps and building best practices. A day in the life Oversee guarding operations and hold guarding vendors accountable for the quality-of-service delivery. This includes identifying opportunities for cost efficiencies and frugality. Build relationships through coordination with internal and external security partners including local law enforcement. Develop and monitor performance metrics to track and improve individual, team, system, and site performance. Implement effective, predictable, and measurable processes and procedures to be communicated clearly among Amazon stakeholders. Develop and deliver plans, based on risk assessments, to close any potential gaps in security controls. Conduct site security assessments and identify trends in findings and develop and implement measures to address systemic issues. Plan and lead drills, tabletop exercises, and other security readiness activities across sites. Manage cross-functional projects and operations. Drive team(s)/partners to meet program and/or product goals. Conduct initial incident investigations, triage incidents and collaborate with specialist security teams to support the customer. Coordinate corporate security support to events. Support the maintenance and testing of business continuity plans. Conduct customer outreach and support organizational safety and security initiatives. Monitor physical security device installation, commissioning checks of new buildings; and ongoing maintenance activities, including engagement with vendors. About The Team The Global Corporate Security team drives security operations for Amazon Corporate Security at corporate sites worldwide. Divided in three regions (Americas; Asia Pacific; and Europe, Middle East, and Africa) each led by a Head of Corporate Security, Global Corporate Security is a team of security experts who work closely together to protect and secure Amazon’s people and business. Basic Qualifications Bachelor’s degree (or higher) in Criminal Justice, Security, Law Enforcement, Business Management, Accounting, International Relations or equivalent professional experiences. Minimum 7 years’ experience in the security field in a global corporate environment or large-sized organization (e.g. NGO, public sector, police, or military), including experience in a managerial role. Experience managing service providers and vendors. Security operations, risk management, and crisis communication. Writing, reviewing, and publishing security standards and standard operating procedures. Training development and delivery. Security incident investigation. Project Management. Contract management. Fluent in English, and able to communicate (written/verbal) clearly and concisely. Preferred Qualifications Master’s Degree in Business Management or equivalent, relevant certification, or experience. Experienced in corporate security for a global/large company. Understanding of crisis operations, risk management, and crisis communication best practices. Working knowledge of legal contracts, budgeting, and key terms. Substantive experience in physical security and technology. Experience writing and publishing security standards and policies. Skilled in developing metrics and in conducting security-related trend analysis. Experience in conducting basic investigations / fact finding. Skilled in the management and use of SharePoint, Tableau, Asana, Smartsheet, or other collaboration and work management software. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu Job ID: A2947867 Show more Show less
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
We're looking for a Junior Support Specialist This role is Office Based Global Customer Support - Intern | Pune | 11 Months Internship | This role is part of the Global Customer Support Team, responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer (Intern) works via telephone and electronic communication (CRM) with clients to acknowledge, analyse, and resolve application software related questions and troubleshoot issues encountered in applications. This position requires an individual, who can passionately and patiently educate our clients on, how our product is designed to work, and has problem solving skills, eagerness to learn and customer centric mindset In this role you will Consistently deliver positive customer experience reflected over Customer Satisfaction metrics (CSAT). Continuous adherence with Cornerstone OnDemand support process to achieve Customer SLAs. Time-bound and superior customer communication over CRM (salesforce), Phone and Email. Regular quality updates until resolution to prevent case staleness/aging and preventing a backlog. Follow work on hand prioritization while dealing with cases carrying high customer impact and deliver time-bound resolution in line with customer expectations. Where necessary, time-bound engagement of next-level support with proper triage and case documentation, keep stakeholders timely appraised and share feedback. Active engagement with Knowledge base and forums utilizing help channels/resources. Continuous learning and knowledge enhancement around Cornerstone OnDemand product portfolio and associated technology Consistently deliver aligning with set goals and beyond Seamlessly collaborate and contribute towards the inclusive success of Cornerstone OnDemand ecosystem. Consideration of privacy and security obligations You've Got What It Takes If You Have Bachelor’s degree in computer science or equivalent with less than a year of customer facing application support experience. Basic awareness about SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc. Superior written and verbal communication skills. Customer centric mindset, with passion for helping customers and providing excellent customer service. Strong analytical and problem-solving skills. Added Advantage - Familiar with support workflows and processes and experience working with CRM application like Salesforce, in SLA driven ecosystem. The role requires working in 24x7 environment (mostly US shifts) Compensation: Monthly Allowance + Shift Allowance + Cabs (Pick & Drop) Our Culture Our mission is to empower people, businesses and communities. A culture created less by what we do and more by who we are. When people ask what our team is about, we point to our core values: champion customer success, bring our best, achieve together, get stuff done, and innovate every day. We're always on the lookout for new, curious and capable people who can help us achieve our goal and we are seeking diversity in the people who join our team. We want to make sure that our company reflects the demographic of our customers, clients, and the communities in which we operate. So if you want to work for a friendly, global, inclusive and innovative company, we'd love to meet you! What We Do Cornerstone is a premier people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize the potential of their people. Featuring comprehensive recruiting, personalized learning, modern training content, development-driven performance management and holistic employee data management and insights, Cornerstone’s people development solutions are successfully used by more than 100 million+ people in 180+ countries and in nearly 50 languages. Cornerstone takes special care to ensure the security and privacy of the data of its users. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook ! Show more Show less
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: PostgreSQL . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Job Description Your impact Intelsat’s Cyber Security Center Teamis focused on improving Intelsat’s security posture through security monitoring, vulnerability management, monitoring and analytic tools, and actively seeking out and addressing security concerns. An Information Security Analyst must be aware of the enterprise’s security goals, policies, procedures, and guidelines, and be actively working towards upholding those goals. What You Will Do Monitor and analyze security logs, system logs, and network traffic for security events. Assist various teams in configuring diverse devices for logging. Perform in-depth root cause investigation and analysis. Conduct incident response to security events and incidents. Address security concerns in a way that is consistent with applicable policies, plans, and processes. Analyze, triage, aggregate, escalate, and report on security events, including investigation of anomalous activity and responses to cyber incidents. Document security processes to create playbooks and other documentation based on best practices and policy. Research and suggest improvements for the corporate security posture. Present security-related material in meetings. Work to ensure assigned tasks and projects are completed on time. Your Required Experience/skills Two-year college degree in a technical field of study or equivalent work experience Technical knowledge and practical experience in networking, remote network access, network connected devices, network service software, and troubleshooting techniques. Experience working in a SOC or similar environment. Experience with reviewing IDS/IPS, EDR, firewall, OS, application, and other logs for security purposes. Competence in data sorting, manipulation, and correlation. Experience utilizing a Security Information and Event Management (SIEM) system to identify security issues for remediation, make rule modifications, make improvements in log handling, and perform data extraction for further analysis. Experience with threat and vulnerability management, penetration testing, vulnerability assessments, and vulnerability mitigation. Conduct comprehensive analysis of threat data obtained from proprietary and open-source threat intelligence resources for potential and known. Your success in this role will look like: Having good organizational skills and able to manage multiple tasks. A willingness to engage and coordinate with others in the Threat Management team. Employing good communication skills to coordinate with your team and others at Intelsat. Having a willingness to dig into details and seemingly unglamorous tasks. Have strong logical analysis skills focused on details. Strong critical thinking/analytic skills, creativity, and a personal desire for quality. It would be nice if you had: Experience in the with using various aspects of enterprise security architecture including SIEMs, EDR, and similar software. Familiarity with a variety of OSes including Microsoft Windows, Linux, and network appliance operating systems. Experience manipulating data with Microsoft Excel and document writing in Microsoft Word. Knowledge of a scripting language such as BASH, PowerShell, Python, etc. One or more of the following security certifications: Security+, CEH, CYSA+, GCIA, GSEC, GCIA, GMON and GCDA How we support you: Hybrid work environment offering up to two days per week work from home (for eligible positions) Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally! Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups. Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more! These benefits are designed to support your overall well-being and help you succeed in your role. Equal Employment Opportunity Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law. While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration, if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements, we encourage you to apply. Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match. Other Job Info: These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. About Us As the foundational architects of satellite technology, Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners. At Intelsat, we increase human potential by connecting people, communities, businesses, and governments. Our employees enjoy a casual and collaborative environment, where we celebrate professional excellence in pursuit of the corporate mission. We hire skilled professionals who work in various areas such as: satellite engineering, network operations, cloud architecture, accounting, sales, legal, and more. Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise. Intelsat is subject to regulation by certain U.S. Government national security agencies, which require that we collect and share certain Personally Identifiable Information (“PII”) with the U.S. Government to obtain permission to employ non-U.S. persons in certain roles. If selected for a role at Intelsat, we may collect and share your PII for these purposes. Intelsat is an Equal Opportunity Employer Show more Show less
Posted 1 week ago
1.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Description Are you passionate about data? Does the prospect of dealing with massive volumes of data excite you? Do you want to build data engineering solutions that process billions of records a day in a scalable fashion using AWS technologies? Do you want to create the next-generation tools for intuitive data access? If so, Amazon Finance Technology (FinTech) is for you! FinTech is seeking a Data Engineer to join the team that is shaping the future of the finance data platform. The team is committed to building the next generation big data platform that will be one of the world's largest finance data warehouse to support Amazon's rapidly growing and dynamic businesses, and use it to deliver the BI applications which will have an immediate influence on day-to-day decision making. Amazon has culture of data-driven decision-making, and demands data that is timely, accurate, and actionable. Our platform serves Amazon's finance, tax and accounting functions across the globe. As a Data Engineer, you should be an expert with data warehousing technical components (e.g. Data Modeling, ETL and Reporting), infrastructure (e.g. hardware and software) and their integration. You should have deep understanding of the architecture for enterprise level data warehouse solutions using multiple platforms (RDBMS, Columnar, Cloud). You should be an expert in the design, creation, management, and business use of large data-sets. You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions. The candidate is expected to be able to build efficient, flexible, extensible, and scalable ETL and reporting solutions. You should be enthusiastic about learning new technologies and be able to implement solutions using them to provide new functionality to the users or to scale the existing platform. Excellent written and verbal communication skills are required as the person will work very closely with diverse teams. Having strong analytical skills is a plus. Above all, you should be passionate about working with huge data sets and someone who loves to bring data-sets together to answer business questions and drive change. Our ideal candidate thrives in a fast-paced environment, relishes working with large transactional volumes and big data, enjoys the challenge of highly complex business contexts (that are typically being defined in real-time), and, above all, is a passionate about data and analytics. In this role you will be part of a team of engineers to create world's largest financial data warehouses and BI tools for Amazon's expanding global footprint. Key job responsibilities Design, implement, and support a platform providing secured access to large datasets. Interface with tax, finance and accounting customers, gathering requirements and delivering complete BI solutions. Model data and metadata to support ad-hoc and pre-built reporting. Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions. Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation. Tune application and query performance using profiling tools and SQL. Analyze and solve problems at their root, stepping back to understand the broader context. Learn and understand a broad range of Amazon’s data resources and know when, how, and which to use and which not to use. Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data volume using AWS. Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for datasets. Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment. Basic Qualifications Experience with SQL 1+ years of data engineering experience Experience with data modeling, warehousing and building ETL pipelines Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala) Experience with one or more scripting language (e.g., Python, KornShell) Preferred Qualifications Experience with big data technologies such as: Hadoop, Hive, Spark, EMR Experience with any ETL tool like, Informatica, ODI, SSIS, BODI, Datastage, etc. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2968106 Show more Show less
Posted 1 week ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Description Quality Assurance Tech at Amazon test cutting edge applications and products at the user level, both manually and with automated tools. They are excellent individual contributors capable of taking up tasks from start to completion, with guidance. QAT would be responsible for understanding the features and components and detailed functional requirements well enough, coming up with the test cases with some guidance, test execution and reporting with high bar on quality. QATs are technically savvy in use of software, computers and devices, runs automated scripts, analyzes failures, support automation, can install and configure software, can use debug settings, have technical ability to gather logs, traces, etc. to add to bug reports when provided with instructions. They assist developers or other testers and maintain a high-quality test environment, recommends improvements to SOPs, tools and metrics. QATs at Amazon are excellent individual contributors capable of understanding and driving test execution with minimal help. They work towards understanding system performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure. QATs are highly accurate in performing test assignments and reporting the behavior ensuring that there is no ambiguity while reproducing issues. High quality and accuracy are maintained throughout software releases without compromising on deadlines. Key job responsibilities Quality Assurance Techs (QATs) will test applications and products at the user level, both manually and with automated tools. QATs at Amazon are individual contributors capable of taking on tasks of test case execution from start to completion with minimal help. QATs are responsible for understanding the product in detail, and updating the test case tool with test execution results. They automate, write and maintain black- box test cases based on well- defined feature requirements, writing tests cases (not test plans) that are high quality, high value, and maintainable. QATs will debug problems using log files and reproduce errant product behavior to assist developers or other testers and identify, track, and accurately report defects found. Run automated scripts, analyze failures, support automation. Assist developers or other testers and maintain a high-quality test environment, recommends improvements to SOPs, tools and metrics. A day in the life QATs create and execute test plans with high quality test cases for straightforward scenarios involving one or more product components and features. QATs perform initial defect triage and root cause analysis. QATs correctly log defects and provide relevant data to partner teams so they can address issues. QATs analyze test change requests (e.g., addition, removal, or modification to existing features etc.) and provide recommendations on how the change might impact test scope and/or product behavior. QATs works on internal tools and automation with basic knowledge in a scripting language. QATs use their knowledge to debug, troubleshoot, create and maintain test automation scripts . QATs create simple tools to reduce manual effort or more accurately audit component or improve feature quality. QATs train new team members on team procedures. About The Team Welcome to the Tablets QS-Software Testing Team! Our role is to ensure the delivery of robust, high-quality software by thoroughly validating different Tablet devices before they reach our customers. As a part of this team, you’ll collaborate closely with developers, QAs, TPMs, and cross-functional stakeholders to create seamless user experiences. Our vision is to champion quality at every stage of development, driving excellence and reliability. Our mission is to enable our customers to trust the Tablet’s software they use, empowering them to achieve their goals without interruptions or frustrations. You will play a critical role in validating different Tablet features, functionalities, working on innovative testing frameworks, automating test scenarios, and solving challenges that ensure end-to-end product reliability. Together, we will address issues before they occur, enhancing customer satisfaction and trust in our solutions. Join us in shaping the future of Tablet’s quality! Basic Qualifications BE, BTech, Master of computer Applications (MCA), MSc Information Technology (IT) or graduate with 3+ years of experience in software automation testing. Manual test experience in software or hardware products, testing expertise by working closely with QA/Dev teams. Should have good communication, ability to understand technical specifications and analyze log files. Knowledge of QA methodology and tools. Have good understanding of automation framework to maintain automation scripts, debug and trouble shoot failures as appropriate. Preferred Qualifications Automation Skills (like java, python, android automation, Machine Learning and selenium are good to have skills). Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu Job ID: A2968768 Show more Show less
Posted 1 week ago
1.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Purpose We are seeking a Data Operations Engineer to improve the reliability and performance of data pipeline. Successful candidates will work with researchers, data strategists, operations and engineering teams to establish the smooth functioning of the pipeline sourced from an enormous and continuously updating catalog of vendor and market data. Essential Skills And Experience B.Tech/ M.Tech/ MCA with 1-3 years of overall experience Proficient with Python programming language like as well as common query languages like SQL Experience with the Unix platform and toolset such as bash, git, and regex. Excellent English communication: Oral and Writing Experience in the financial services industry or data science is a plus Critical thinking to dive into complex issues, identify root causes, and suggest or implement solutions A positive team focused attitude and work ethic Key Responsibilities Support the daily operation and monitoring of the pipeline Triage issues in timely manner, monitor real time alerts while also servicing research driven workflows Improve the reliability and operability of pipeline components Solve both business and technical problems around data structure, quality, and availability Interact with external vendors on behalf of internal clients. Demonstrate high attention to detail, should work in a dynamic environment whilst maintaining high quality standards Key Metrics Core Python, Linux Good to have Perl or C++ PromQL Behavioral Competencies Good communication (verbal and written) Experience in managing client stakeholders Show more Show less
Posted 1 week ago
10.0 years
0 Lacs
India
On-site
Company Description 👋🏼 We're Nagarro , We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Job Description REQUIREMENTS: Total Experience 10+years. Hands-on working experience in Oracle Cloud/Fusion applications. Strong expertise in: Oracle Fusion Data Intelligence (FDI), Oracle Analytics Cloud (OAC), Oracle Autonomous Data Warehouse (ADW), and Oracle Data Integrator (ODI). In-depth understanding of Oracle Cloud ERP data structures and subject areas. Proficient in SQL, PL/SQL, and Oracle reporting frameworks. Experience with data modelling, ETL processes, and performance tuning. Design and develop dashboards, KPIs, and reports across Finance, Supply Chain, and HCM. Troubleshoot performance issues and ensure data accuracy and consistency. Stay current with Oracle Cloud innovations and data integration strategies. Exposure to Oracle Cloud Infrastructure (OCI), object storage, and data lakes. Strong communication and coordination skills to work with cross-functional and globally distributed teams. RESPONSIBILITIES: Understanding the projects functional and non-functional requirements and the business context of the application being developed. Understanding and documenting requirements validated by the SMEs Interacting with clients to identify the scope of testing, expectations, acceptance criteria and availability of test data and environment. Working closely with product owner in defining and refining acceptance criteria. Preparing test plan/strategy Estimating the test effort and preparing schedules for testing activities, assigning tasks, identifying constraints and dependencies Risk management – identifying, mitigating and resolving business and technical risks. Determines the potential causes of problems and analyses multiple alternatives. Designing and developing a framework for automated testing following the project's design and coding guidelines. Set up best practices for test automation. Preparing test reports to summarize the outcome of the testing phase and recommending whether the application is in a shippable state or not Communicating measurable quality metrics, with the ability to highlight problem areas and suggest solutions Participating in retrospective meetings, helping identify the root cause of any quality related issue and identifying ways to continuously improve the testing process Conducting demos of the application for internal and external stakeholders Working with team and stakeholders to triage and prioritize defects for resolution Giving constructive feedback to the team members and setting clear expectations Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Show more Show less
Posted 1 week ago
10.0 years
0 Lacs
India
On-site
Company Description 👋🏼 We're Nagarro , We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Job Description REQUIREMENTS: Total Experience 10+years. Strong working experience in Oracle ERP Financials. Hands-on experience with Oracle ERP Cloud Financial modules: General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), Cash Management (CM). Strong understanding of financial processes and Oracle Cloud reporting tools. Collaborate with cross-functional teams to define functional requirements and design specifications. Act as a functional SME, translating complex business needs into scalable ERP solutions. Experience in client-facing roles, business requirement gathering, and gap analysis. Excellent problem-solving and analytical skills. Strong communication and coordination skills to work with cross-functional and globally distributed teams. RESPONSIBILITIES: Understanding the projects functional and non-functional requirements and the business context of the application being developed. Understanding and documenting requirements validated by the SMEs Interacting with clients to identify the scope of testing, expectations, acceptance criteria and availability of test data and environment. Working closely with product owner in defining and refining acceptance criteria. Preparing test plan/strategy Estimating the test effort and preparing schedules for testing activities, assigning tasks, identifying constraints and dependencies Risk management – identifying, mitigating and resolving business and technical risks. Determines the potential causes of problems and analyses multiple alternatives. Designing and developing a framework for automated testing following the project's design and coding guidelines. Set up best practices for test automation. Preparing test reports to summarize the outcome of the testing phase and recommending whether the application is in a shippable state or not Communicating measurable quality metrics, with the ability to highlight problem areas and suggest solutions Participating in retrospective meetings, helping identify the root cause of any quality related issue and identifying ways to continuously improve the testing process Conducting demos of the application for internal and external stakeholders Working with team and stakeholders to triage and prioritize defects for resolution Giving constructive feedback to the team members and setting clear expectations Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
India
On-site
Company Description 👋🏼 We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000 experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Job Description REQUIREMENTS: Total Experience 5+years. Strong working experience in Oracle ERP Financials. Hands-on experience with Oracle ERP Cloud Financial modules: General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), Cash Management (CM). Strong understanding of financial processes and Oracle Cloud reporting tools. Collaborate with cross-functional teams to define functional requirements and design specifications. Act as a functional SME, translating complex business needs into scalable ERP solutions. Experience in client-facing roles, business requirement gathering, and gap analysis. Excellent problem-solving and analytical skills. Strong communication and coordination skills to work with cross-functional and globally distributed teams. RESPONSIBILITIES: Understanding the projects functional and non-functional requirements and the business context of the application being developed. Understanding and documenting requirements validated by the SMEs Interacting with clients to identify the scope of testing, expectations, acceptance criteria and availability of test data and environment. Working closely with product owner in defining and refining acceptance criteria. Preparing test plan/strategy Estimating the test effort and preparing schedules for testing activities, assigning tasks, identifying constraints and dependencies Risk management – identifying, mitigating and resolving business and technical risks. Determines the potential causes of problems and analyses multiple alternatives. Designing and developing a framework for automated testing following the project's design and coding guidelines. Set up best practices for test automation. Preparing test reports to summarize the outcome of the testing phase and recommending whether the application is in a shippable state or not Communicating measurable quality metrics, with the ability to highlight problem areas and suggest solutions Participating in retrospective meetings, helping identify the root cause of any quality related issue and identifying ways to continuously improve the testing process Conducting demos of the application for internal and external stakeholders Working with team and stakeholders to triage and prioritize defects for resolution Giving constructive feedback to the team members and setting clear expectations Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Show more Show less
Posted 1 week ago
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The triage job market in India is growing rapidly, with many opportunities available for job seekers in this field. Triage professionals play a crucial role in assessing and prioritizing the needs of patients in healthcare settings, as well as in other industries such as customer service and IT support.
If you are looking for triage jobs in India, here are 5 major cities where hiring for these roles is actively taking place: 1. Bangalore 2. Mumbai 3. Delhi 4. Hyderabad 5. Pune
The average salary range for triage professionals in India varies based on experience levels. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
In the field of triage, a typical career path may involve starting as a Triage Analyst, advancing to a Triage Specialist, and eventually becoming a Triage Manager or Team Lead. With experience and additional certifications, one can further progress to roles such as Triage Consultant or Triage Director.
In addition to expertise in triage processes, other skills that are often expected or helpful for triage professionals in India include communication skills, problem-solving abilities, attention to detail, critical thinking, and the ability to work under pressure.
Here are 25 interview questions for triage roles, categorized by difficulty level:
Can you explain the difference between urgent and non-urgent cases?
Medium
How do you ensure accuracy and efficiency in your triage assessments?
Advanced
As you explore triage job opportunities in India, remember to highlight your skills and experiences effectively in your job applications and interviews. By preparing thoroughly and showcasing your expertise confidently, you can increase your chances of landing a rewarding career in the field of triage. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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