We’re currently partnering with an industry-leading financial organization on an exciting journey of innovation and transformation — and we’d love for you to be part of it. They’re looking for a skilled Cloud Operations - Lead Support Analyst role to join their dynamic team. This is a fantastic opportunity to work with cutting-edge technologies, contribute to high-impact projects, and collaborate with some of the sharpest minds in the industry. The role is central to enhancing operational excellence and delivering key solutions within the FIC Markets space. Functional Title : Lead Support Analyst Experience : 6-8 years Qualification B.E/B.Tech/MCA/M.Tech Roles & Responsblities: Role & Responsibilities: Instinet Cloud Operations team manages daily operations for Instinet’s cloud portfolio primarily based on the Amazon Web Services (AWS) platform. The team collaborates with Applications and Infrastructure teams to operate the cloud environment. This is a hands-on technical role . The selected person would be part of “Mumbai Instinet – Cloud Operations” and would report to Instinet IT - Cloud Ops Head. It’s a very high ownership as the selected person would be part of a team that’s responsible for a significant part of overall global Cloud Ops coverage. In addition, the selected person would independently work with global stakeholders and various Application groups towards high quality delivery out of Mumbai Cloud Ops team. Duties & responsibilities (includes but is not limited to): Manage incoming service requests via JIRA Service Desk. Perform triage, scheduling and execution of incoming requests. Coordinate with internal teams to successfully resolve requests. Real-time monitoring and alerting, proactive notifications, problem isolation and remediation. Cloud environment change management, coordination and provisioning/execution Automation for BAU activities such as account creation, landing zone management, application inventory, trusted advisor recommendations, cost oversight, operational guard rails etc. Software Lifecycle Maintenance (development and bug fixes) of established automation frameworks such as Backup management, cost management, landing zone etc. Monthly reporting of KPIs; apply continuous improvement methodology to support required KPIs. Willing to own deliveries and work hands-on across all aspects of Cloud Ops delivery out of Mumbai Willing to learn new technologies/tool as required, in order to effectively deliver output. Shifts: Mon to Friday 7.30 am IST to 4.30 pm IST Mon to Friday 4 pm IST to 01:00 am IST Mandatory Skills: AWS Certified SysOps Administrator certification or a higher AWS Professional certification. Experience utilizing service desk tools such as JIRA, Service Now etc. Strong Operations and/or NOC (Network Operations Centre) experience including monitoring, alert response, problem isolation and remediation. Strong experience with operating applications within Amazon Web Services (AWS). Lambda, Config, IAM ,Ec2,RDS , Landing zone Others Ability to utilize and perform administration via a command line interface in Linux or Unix. Knowledge and experience utilizing Git via command line Strong Unix/Linux skills – well versed in tasks like file editing, system resource monitoring, running and scheduling processes, and troubleshooting system issues. Scripting - shell scripting or Python scripting Knowledge and experience with creating, maintaining and updating YAML and JSON configuration files. Prior release management experience Strong verbal and written communication skills (as this is a senior global stakeholder facing role) Quick learner Highly proactive and takes initiative to identify problem areas to evolve solutions. Client focused and attentive to business-critical issues Desirable Prior experience of working in IBs is a plus but not mandatory Show more Show less

We're hiring an Engineering Manager to lead and scale our AI-focused product engineering team. This role is 50% hands-on engineering and 50% people leadership (not exactly in that ratio but something to give an idea about) — perfect for someone who wants to both build and lead. You'll drive the development of AI-powered user experiences and intelligent workflows, collaborating across Product, Design, and Data Science. What You'll Do As an Engineer (:50%) Develop state-of-the-art AI agents and systems aimed at revolutionizing how security teams detect, triage, and respond to incidents, using models such as LLama, Claude, and GPT-4. Create prototypes and Minimum Viable Products (MVPs) to showcase new AI capabilities in the context of security, focusing on the integration of diverse security tools and data. Design and implement advanced internal agent-based systems for security operations, including anomaly detection, threat intelligence correlation, and automated incident prioritization. Prototype and innovate AI solutions that streamline security processes, enhance detection accuracy, and improve response times. Work closely with product and engineering teams to integrate AI technologies into our security solutions, ensuring they meet high-performance standards and contribute to user-centric outcomes. As a Manager (:50%) Lead a remote team of full-stack and AI engineers. Own and deliver the product roadmap with Product and Design. Guide system architecture, sprint planning, and code reviews Hire, coach, and grow high-performing engineers. Foster a fast-moving, AI-forward engineering culture. Requirements Hands-on experience in developing AI-driven solutions, proficient in programming with Python and its ecosystem, including AI tools. Strong background in building applications based on Large Language Models (LLMs) and are familiar with leveraging models like LLama, Claude, and GPT-4 for innovative applications. Expertise including working with leading AI technologies and frameworks, such as TensorFlow and PyTorch, with a deep understanding of deep learning principles. Your passion for AI is evident in your continuous pursuit of knowledge and innovation within the field, aiming to apply AI technologies to solve complex problems. Who you are: You are technically skilled, self-motivated, and proactive, with a strong interest in applying your AI expertise to develop solutions that address significant challenges in the security domain. 10+ years in software engineering, 2+ years in engineering leadership. Strong full-stack experience (JavaScript/TypeScript, React, Node.js, Python). Hands-on experience with AI/ML systems in production. Strong foundation in architecture, scalability, and system design. Great communicator and mentor in remote-first teams Good to have Built AI-powered SaaS or low-code/no-code platforms. Worked with vector DBs, LLM orchestration tools (LangChain, AutoGen). We are heavily biased towards Startup or high-growth experience Blogged or contributed to open-source projects Benefits Generous salary and meaningful equity Medical, Dental and Vision coverage Company provided laptop and allowance for furniture The chance to shape a category-defining AI product A culture that values learning, speed, and ownership Opportunity to work with some of world's most talented, driven, and friendly teammates Show more Show less

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description The Support Operations analyst role within the Global Command Centre is a multi-task pivotal first line support role in Technology at Entain. The role is our first response to the wider business teams, internal technology and engineering teams and our range of partners and vendors - meaning it represents everything that GCC stands for and wants to achieve as the face of our team. The SOA ensures we respond to the issues and incidents found or reported in the correct way and with the necessary priority and urgency. Taking responsibility and ownership of all live issues and ensuring they are dealt with effectively. Working closely with technical support engineers within GCC and the wider teams, the SOA is an expert in how our business works and how to get something fixed or resolved Key Responsibilities Manage tickets for GCC, ensuring the correct data is entered and the correct triage is undertaken Respond to Teams channels and chats that are in place with wider ops and tech teams Assist in recovery of Major Incidents and Problem root cause investigations, be able to interpret monitoring data to confirm impact to business Carry out first time fixes, as per documented knowledge bases Create and maintain articles within our knowledge base to ensure knowledge sharing across whole team Monitor systems across a range of monitoring and alerting platforms including Kibana, Grafana and SCOM and response to alerts appropriately Manage communications from third parties and vendors when reporting live issues, planned works or requesting information Ensure awareness of product launches, large changes or large events which require a higher level of support or communication Working closely with customer service teams globally to resolve technical customer issues Qualifications 2+ years of relevant IT experience in front Line Production Support environment Knowledge and understanding of multi-platform Technology environments, mobile and web application delivery and on premise datacenter infrastructure Knowledge and understanding of ITIL processes – ITIL certification desirable but not essential Experience in ITSM toolsets and ticket management – Service Now experience desirable but not essential Excellent written and oral communication skills, this is a huge part of the SOA role which interacts with customers and staff all over the world Experience of interpreting monitoring and alerting data into customer or business impact Highly organized and can manage more than one thing at a time effectively Behaviors Can communicate effectively with colleagues at different levels and from varying global locations. Has the ability to identify cultural differences and act accordingly Has a growth mindset, always sharing knowledge and striving for improvement Takes responsibility for their work Plays a part in the wider GCC success in support of Entain Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Experience Required: 5–7+ years Location: Hyderabad Certifications: Mandatory: ITIL Preferred: Experience with CargoWise or in a consulting domain Key Skills Required: ITIL major incident management Team handling and people management Client communication and escalation handling EDI applications, JIRA, and ServiceNow tools Project and contract management (SOW drafting, workforce estimation) Responsibilities Overview: Incident & Support Management Lead major incident triage and resolution within defined SLAs Act as first point of contact for all end-user issues via phone, email, chat Route issues to appropriate teams and manage end-to-end support interactions Track all support tickets and updates via tools like JIRA and ServiceNow Project Management Act as SPOC between client and service provider Handle client communications, delivery escalations, and contract modifications Prepare/change SOWs and forecast workforce needs People Management Roster scheduling, performance reviews, and knowledge assessments Conduct performance knowledge tests and keep documentation updated Deliver outlier and process-related trainings Operations & Training Oversight Monitor schedule adherence and service levels Provide transaction monitoring and coaching Track training effectiveness and manage remediation plans Conduct training sessions, assessments, and maintain compliance Show more Show less

Job Type: Full-time | Shift-based | Onsite/Hybrid Department: Network Operations / Infrastructure Services Joining: Immediate or within 30 days Job Summary: We are seeking a skilled and proactive NOC Administrator to join our IT Infrastructure team. The successful candidate will be responsible for real-time monitoring of service dashboards and system alerts, initial troubleshooting of incidents, and escalation as necessary. The role also includes handling server-related tasks in VMware Hypervisor and Microsoft Azure environments. Key Responsibilities:Monitoring & Incident Response Monitor infrastructure alerts via dashboards and monitoring tools (e.g., PRTG, Zabbix, SolarWinds). Identify, log, and triage alerts to determine root cause and severity. Perform first-level diagnosis and resolution of system and application issues. Escalate unresolved or critical issues to on-site/on-call teams as per SLA and escalation protocols. Maintain clear and timely communication with internal teams during incident lifecycle. Server & Virtualization Management Monitor and manage Windows/Linux servers hosted on VMware vSphere/ESXi . Handle routine server tasks such as snapshot management, VM creation, and basic performance tuning. Monitor virtual infrastructure for resource utilization and alert thresholds. Coordinate with L2/L3 teams for deeper hypervisor-level or host-level troubleshooting. Cloud Operations (Azure) Support daily operational tasks in Microsoft Azure environment (VM status checks, alert responses). Monitor and respond to Azure resource health and performance issues. Assist in provisioning or modifying virtual machines and services in Azure. Basic understanding of Azure Monitor, Advisor, and Service Health for alert and issue tracking. Required Skills & Experience: 1–3 years of experience in a NOC or System Administration role. Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP). Hands-on experience with VMware vSphere/ESXi environments. Exposure to Microsoft Azure cloud platform. Familiarity with monitoring and alerting tools (PRTG, Nagios, etc.). Comfortable working in 24/7 shift operations and escalation models. Proficiency with ticketing systems (e.g., ServiceNow, Jira). Preferred Qualifications: Degree in Computer Science, Information Technology, or related field. Certifications: VMware VCA/VCP, Microsoft AZ-104 or equivalent, CompTIA Network+/Security+. Experience with backup and restore processes on virtualized infrastructure. Soft Skills: Strong troubleshooting and analytical thinking. Clear communication and documentation habits. Ability to remain calm and methodical during critical incidents. Team player, proactive, and self-driven. Show more Show less

Job ID: 785 Location: Fully On-Site, Gurgaon, Haryana, IN Job Family: Digital and Information Technology Job Type: Permanent Employment Type: Full Time About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose Security Operations Engineer, Cyber Defense – CNH Industrial Through its people and brands, CNH Industrial delivers power, technology, and innovation to farmers and builders all around the world. Each of its brands, including Case IH, New Holland Agriculture, Case and New Holland Construction, FPT Industrial, Capital, and Aftermarket Solutions, is a major international force in its specific sector. The CNH Industrial Cyber Defense Team manages the security threats and vulnerabilities across all aspects of CNH’s business. With a state-of-the-art Global Cyber Fusion Center located in Sioux Falls, you will be operating and growing a foundational Cyber Defense capability for enterprise and operational technologies – technologies that support plant operations and manufacturing equipment that enable delivery of CNH vehicles, equipment, and products. We are seeking a bias-towards-action, results-oriented, motivated, and engaged engineer who is focused on building processes and technologies that optimize the security posture for our organization. In this role you will: Analyze, triage, and manage incidents end-to-end based on business impact and applicable legal, privacy, and regulatory requirements Utilize extensive data sources and a wide range of enterprise-level tools to identify risk indicators, determine root causes, and recommend preventative actions Take ownership of one or more key Cyber Defense platforms, maintaining associated infrastructure, enhancing functionality, and increasing efficiency in accordance with continuous improvement principles Execute rapid response & containment tactics on global cyber incidents, engaging partner teams to analyze, respond, and recover from cyber incidents Develop and implement automations, workflows, and playbooks to provide enrichments and enhance incident response capabilities Act as a subject matter expert in the realm of Cyber Defense, advising teams comprised of individuals of varying levels of technical experience, and mentoring junior security analysts by providing both technical and professional guidance Maintain an up-to-the-minute awareness and detailed understanding of modern and emerging threats & vulnerabilities, especially as they relate the agriculture and manufacturing space Requirements & Qualifications 5+ years of experience in information security, cyber defense, cyber engineering, or other related cyber security domain o Note: A four-year degree from an accredited college or university in a related field (e.g. computer science, cyber security, information systems or technology, or science, engineering, or math disciplines) may substitute for up to two years of required experience. Expert-level knowledge of various SIEM and EDR platforms, including extensive experience with automation, workflow and playbook development, and containment and remediation capabilities native to standard SIEM and EDR practices Relevant technical certification(s) (GSEC, CISSP, SEC+, etc.) and/or the desire to pursue additional certifications as required Excellent communication (written and verbal) and organizational skills Excellent problem solving and critical/creative thinking skills A high degree of dependability and the ability to manage multiple projects under strict timelines in a dynamic, high-pressure environment Key Responsibilities Experience Required 5-8 Years Preferred Qualifications Pay Transparency What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: Flexible work arrangements Savings & Retirement benefits Tuition reimbursement Parental leave Adoption assistance Fertility & Family building support Employee Assistance Programs Charitable contribution matching and Volunteer Time Off

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Bengaluru, Karnataka, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. 2 years of experience with data structures or algorithms. Preferred qualifications: Master's degree or PhD in Computer Science or related technical fields. Experience developing accessible technologies. About the job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise, you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses. Responsibilities Write product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Responsibilities Design, develop, and operate high scale applications across the full engineering stack. Design, develop, test, deploy, maintain, and improve software. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc. Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit, globally distributed engineering team. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Manage sole project priorities, deadlines, and deliverables. Research, create, and develop software applications to extend and improve on Equifax Solutions. Collaborate on scalability issues involving access to data and information. Actively participate in Sprint planning, Sprint Retrospectives, and other team Experience You Need : Bachelor's degree or equivalent experience. 5+ years of hands-on professional experience in frontend development with a strong focus on Angular (versions 10+ preferred). Expertise in TypeScript, JavaScript, HTML5, and CSS3/Sass/Less. Proven experience with AWS/Cloud platforms , including deploying and managing frontend applications and understanding relevant services. Solid understanding of database concepts (relational and/or NoSQL) and experience interacting with data layers from the frontend. Proficiency with version control systems, specifically Git , and experience with collaborative workflows (e., GitFlow). Familiarity with Java basics for understanding backend integration points and debugging. Strong experience with unit testing frameworks (e., Jasmine, Karma) and a commitment to test-driven development. Experience consuming and integrating with RESTful APIs. Excellent problem-solving, analytical, and debugging skills. Strong communication and interpersonal skills, with the ability to collaborate effectively in a team environment. Ability to work independently and take ownership of Could Set You Apart : Experience with other frontend frameworks or libraries (e., React, Vue.js). Knowledge of state management libraries (e., NgRx, Akita). Experience with CI/CD pipelines for frontend deployments (ref:hirist.tech) Show more Show less

About The Role Our Product Engineering group is responsible for GLG’s technology platforms that connect GLG’s clients with insights needed to make important business decisions. We're seeking a Software Support Engineer to help improve and maintain GLG’s software that matches companies around the world with experts who can help them make decisions on demand. As a part of our Product Engineering team, you’ll pair with other engineers, product managers and users to help resolve issues and improve our technology. Key Responsibilities Include (but Are Not Limited To) Help ensure the continuous operation and reliability of GLG's critical systems. Interface with Engineering and Helpdesk to triage and resolve system issues. Diagnose and resolve issues when identified. Partner with IT security to address security vulnerabilities Communicate resolutions to stakeholders and be able to explain technical solutions to non-technical people. An Ideal Candidate Will Have The Following Minimum 5 to 7 years of work experience is required. A knowledge of languages and technologies used across GLG including React, JavaScript, TypeScript, NodeJS and SQL. The ability to dig into a large existing codebase, identify and fix any issues that may come up A strong interest in problem solving and collaboration. The ability to investigate and diagnose system problems. The ability to effectively communicate between audiences of differing technical skill levels. About GLG / Gerson Lehrman Group GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture. To learn more, visit www.GLGinsights.com. Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Show more Show less

We're looking for an Engineering Manager to lead one of our product engineering teams. You'll guide a team of talented engineers, drive execution, and ensure high technical standards across our fast-evolving platform. This role blends technical leadership, team management, and close collaboration with product, AI, and design partners. At Simbian , we're building a family of AI Security Agents —each focused on different aspects of modern Security Operations, from alert triage and threat hunting to vulnerability management and automated response. These agents help security teams move faster, make better decisions, and focus on what matters. Backed by top investors, we're operating in high-growth mode with customers ranging from Fortune 500s to global MSSPs. If you thrive in high-ownership environments and want to shape the future of AI-driven cybersecurity, we'd love to hear from you. Requirements 6+ years of software engineering experience, including 2+ years managing or tech-leading a team Ability to manage delivery and execution while fostering a high-trust, high-performance engineering culture Strong technical background; comfortable engaging in architecture and design discussions Experience working cross-functionally with product, design, and AI/ML teams Proven track record of shipping quality software in fast-moving environments Excellent written and verbal communication skills Nice to have: Background in cybersecurity or AI/ML-powered products Experience in early-stage startups or platform engineering teams Familiarity with technologies like Python, React, Kubernetes, Postgres, AWS Benefits Generous salary and meaningful equity Medical, Dental and Vision coverage Company provided laptop and allowance for furniture Opportunity to work with some of world's most talented, driven, and friendly team mates Show more Show less

Join us as a PBWM Application Support Analyst at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. To be successful as a PBWM Application Support Analyst you should have experience with: She/he would be required to work and communicate to senior stakeholders from various teams, RTB, BTB, BA and other project areas. Communicates in a clear and effective manner for difficult or complex ideas, solutions to stakeholders, peers and subordinates. Adapts style to contribute and enhance team performance by working effectively with people across a wide range of disciplines and levels, both internal and external. Monitoring tools expertise (ITRS, AppDynamics). Strong debugging and analytical skills. Strong operational knowledge of the service desk and ITIL framework. Technical expertise in UNIX, Oracle. Experience in writing queries in SQL language (for running on Oracle, MS). Some Other Highly Valued Skills May Include Work towards providing high availability of the systems, reduce Mean Time to Recover and improve Mean Time Between Failures. Supporting the implementation of strategy and policy issues by involvement in development/change and/or advice to other technical areas and making recommendations to improve procedures and working practices. Contribute to service improvements. Participate and actively contribute in Incident Triage, PIR and service introduction calls. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues. Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Back to nav Share job X(Opens in new tab or window) Facebook(Opens in new tab or window) LinkedIn(Opens in new tab or window) Show more Show less

Skill required: Next Generation Customer Operations - Master Data Management (MDM) Designation: New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 Years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Architect master data solutions across platforms to consolidate content, synchronize data, provide centralized maintenance of unified data, enable rich product content management and print publishing as well as to synchronize global data ensuring consistency and control of master data elements What are we looking for? Process-orientation Commitment to quality Written and verbal communication Adaptable and flexible Analytical Skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Validate firmographic Account information in internal systems against industry standards Address, Industry Vertical, Employee Size, and Product Information Understand the business review process thoroughly and can identify critical situations and edge cases that require escalation for further review Validate Account mappings and associations between internal systems Validate Billing System order information, Opportunity Information, and Profile Information Triage and troubleshoot data errors in any of the above Based on research and rules, make a recommendation to resolve issue Demonstrated problem solving abilities and a proficiency in investigative type of work that requires a keen attention to detail and following processes Demonstrated ability to prioritize & manage multiple tasks efficiently Ability to work independently, meet timelines and demonstrate initiative Data oriented individuals who are self-starters Comfortable with becoming highly specialized in this area of Data Management Any Graduation Show more Show less

About the projects: We are building LLM evaluation and training datasets to train LLM to work on realistic software engineering problems. One of our approaches, in this project, is to build verifiable SWE tasks based on public repository histories in a synthetic approach with human-in-the-loop; while expanding the dataset coverage to different types of tasks in terms of programming language, difficulty level, and etc. About the Role: We are looking for experienced software engineers (tech lead level) who are familiar with high-quality public GitHub repositories and can contribute to this project. You should have experience working with well-maintained, widely-used repos with 500+ stars. This role involves hands-on software engineering work, including development environment automation, issue triaging, and evaluating test coverage and quality Why Join Us? Turing is one of the world’s fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. You’ll be at the forefront of evaluating how LLMs interact with real code, influencing the future of AI-assisted software development. This is a unique opportunity to blend practical software engineering with AI research. What does day-to-day look like: Analyze and triage GitHub issues across trending open-source libraries. Set up and configure code repositories, including Dockerization and environment setup. Evaluating unit test coverage and quality. Modify and run codebases locally to assess LLM performance in bug-fixing scenarios. Collaborate with researchers to design and identify repositories and issues that are challenging for LLMs. Opportunities to lead a team of junior engineers to collaborate on projects. Required Skills: Strong experience with at least one of the following languages: Python, JavaScript, Java, Go, Rust, C/C++, C#, or Ruby. Experience working with well-maintained, widely-used repositories with 500+ stars Proficiency with Git, Docker, and basic software pipeline setup. Ability to understand and navigate complex codebases. Comfortable running, modifying, and testing real-world projects locally. Experience contributing to or evaluating open-source projects is a plus. Note: Experience working with well-maintained, widely-used repositories (500+ stars) is required. Nice to Have: Previous participation in LLM research or evaluation projects. Experience building or testing developer tools or automation agents. Perks of Freelancing With Turing: Work in a fully remote environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Offer details: Commitment required: 20 hours per week with some overlap with PST Employment type: Contractor assignment (no medical/paid leave) Duration of contract: 1 month with expected start date as next week Show more Show less

Department: 105- Engineering Operations Office: Chennai Location: Chennai, TN Role Summary As a Quality Assurance Engineer, you are joining a world-class team dedicated to testing high-quality user-friendly products that set us apart in the aerospace industry. Our QA department focuses on manual testing, automation, troubleshooting, and debugging of all software products, regardless of their platform. As the QA engineer, you will be responsible for product quality and hold a portion of accountability in the company's Quality Initiatives and ISO 9000 certifications. Responsibilities Consult with customers in the aviation and aerospace fleet and manufacturing industry. Adopt and use Flatirons QA methodology and tools to create detailed, comprehensive, and well-structured test plans and test cases that maintain traceability of requirements across user stories and features. Perform smoke, functional, integration and regression testing across browsers and mobile devices. Develop Test Automation scripts, debug failures, rework, maintenance and monitor scheduled runs. Involve in setting up test data in the dedicated Test environments. Work closely with the Product Management team and Technical Architects. Participate in scrum meetings, and technical discussions to provide QA progress, explain technical blockers and coordinate with stakeholders to arrive at appropriate solutions. Identify and track defects, investigate possible breaks, design misses, and work with the development team to identify the fix. Prepare test plan, test cases for hand off to customer (UAT) sessions. Ability to have a split project focus and test across different projects at continual testing times. Continual evaluation and understanding of user-focused testing. Use your passion for continuous improvement to help create quality best practices across the organization. Work daily in Jira and TestRail based testing tools. Identify process gaps and provide inputs to the reporting manager on quality improvements. Competency Ability to make decisions quickly in critical situations, responsibility, integrity, and sociability. Good experience in creating QA process artefacts, prioritization of test cases and planning. Good Communication. Problem-solving. Debugging and Analytical skills. Works great in a team-driven environment. Critical thinker and problem-solving skills. Test design techniques. Documentation skills. Requirements Education/Experience Candidate should have 3 to 6 years of experience in Software Development Lifecycle and Software Testing Life Cycle. Minimum 1 year of experience in Test Automation with Playwright or WebdriverIO. Hands-on in test automation frameworks like BDD, TestNG (Any One). Proficient in Manual Testing that mainly includes smoke testing, functional testing, integration testing, regression testing, and UAT. Hands-on experience with CI/CD tools like Jenkins, Maven. Good analytical and debugging skills in Automation. Ability to understand and automate Angular JS applications. Good knowledge of Agile methodology and experience working on scrum processes. Hands-on experience in software process design, implementation, and execution. Experience in writing well-organized test plans, test cases, and test execution approaches in the Test Management tool. Experience with mapping test scenarios to customer requirements (RTM). Experience in testing products, mobile and web-based applications. Ability to work independently, think on your feet with the customer, triage issues and prioritize tasks. Experience working on various project management and testing tools like Jira, Rally, TestRail, MTM, etc. Excellent written and verbal communication, problem-solving, analytical, and time-management skills. Enjoy collaborating in a team environment to solve problems with creative, out-of-the-box thinking. Computer Skills Work experience in Playwright, Jasmine framework, TypeScript. Knowledge of any one of the programming languages like Java or JavaScript is an added advantage. Knowledge or work experience in the Aviation domain is an added advantage. Experience with writing SQL queries and Unix commands. Good experience in API testing using tools like Postman / Soap UI / Rest Assured. Knowledge of XML, SGML, HTML. Miscellaneous NA Show more Show less

Who We Are Looking For We are seeking a highly motivated Product Manager to lead the strategy, development, and execution of data-driven products at Nike. The ideal candidate will possess a strong product management skills with understanding of data product lifecycle. These skills are crucial for developing scalable and high-impact data solutions that enhance Nike's business and support data-driven decision-making for stakeholders. You will serve as a Product advocate, effectively describing the Product, its value, operation, adoption process, and upcoming changes, while tailoring information to different audiences. What You Will Work On Define, own and maintain the vision, roadmap, and strategy for one of critical data products in the retail supply chain domain. Own, maintain and prioritize the product roadmap - break Features into stories, ensure capacity for enablers and defects. Oversee and manage lifecycle of data products, including data ingestion, cross-domain integrations, transformations, and consumption layers. Analyze costs and benefits of new systems or system integrations Ensure data quality, security, and compliance within all product deliverables. Act as the liaison between business stakeholders, engineering teams, data analysts, and supply chain SMEs. Accountable for defining the sprint and quarterly goals clearly, ensuring work is accepted and delivered following the guidelines and milestones set forth in the Product Roadmap. Facilitate agile ceremonies, prioritize backlogs in alignment with sprint goals, multi-year objectives, quarterly goals, and roadmaps. Communicate product progress, risks, and KPIs to Senior Management and stakeholders. Advocate the importance of data products and encourage their adoption across various business units. Identify, escalate, and remove roadblocks, triage defects, and seek clarity from consumers on issues where appropriate. Work with the Team to translate any internal "Enablers" into value driven stories. Facilitate process mapping, feature mapping with Personas, gap analysis, and data flow to assess the business implications of features, tools, or platforms. Prioritize and make trade-offs based on an understanding of strategies, budget, epics, enabler requirements, and goals to maximize business value. Key Competencies Product strategy, roadmap and requirement planning: Work with Global and Geo based end users and Product Leaders to set product north star, providing input for Data Products specific requirements. Ability to take desired business outcomes and customer/user research data, converting them into functional and non-functional requirements Cross-functional expertise: Ability to interact and influence stakeholders across functions and levels E2E Product Management: ability to oversee E2E product lifecycles for a product, from strategy (innovate, generate ideas, justify investments) to launch (execution, integration, sequencing), operating in-life (track performance, fix issues), managing end-of-life and measurement including integration, sequencing, and stitching across all levels. Technology solutioning: ability to oversee technical solutioning in partnership with engineering Functional depth: Understanding with enterprise domains like retail supply chain, marketplace or merchandising What You Bring We're looking for someone who has a proven track record of being able to navigate through complex product landscape and having delivered successful data products. To that effect, we are looking for someone with these skills: Master’s Degree in Business Administration, Information Systems, or another relevant business/technology field. Bachelor’s Degree in Computer Science or Information Technology is preferred, but not a must. 8+ years of professional experience in product management, with hands on proficiency with data analytics, or data engineering. Proven track record of managing enterprise-scale data products or platforms Strong understanding of data architecture, data modeling, governance, and metadata Experience with tools such as Snowflake, Databricks, Tableau/Power BI, or similar Exceptional communication, stakeholder management, and storytelling skills. Experience working in Agile or Scaled Agile environments Show more Show less

What The Candidate Will Need / Bonus Points ---- What the Candidate Will Do ---- Own the loss metrics for the assigned line of business/Region and design logics and scalable solutions to mitigate fraud causing modus operandi Own new risk solution and related experimentation including plan creation, roll-out, and monitoring Be an invaluable partner to cross-functional teams such as engineering, product management, various data teams to deploy data quality across critical pipelines and to set up processes to triage data issues Develop and track metrics and reporting functions to measure and monitor risk products on our platform Effectively and proactively communicate insights and drive projects to drive towards team goals Proactively seek out opportunities to build new solutions to tackle Risk Basic Qualifications SQL mastery. Write efficient and complex code in SQL Experience in Python/R and experimentation, A/B testing, and statistical modelling Proven ability to handle and visualise large datasets, explore and utilize raw data feeds A well-organized, structured approach to problem-solving Strong sense of ownership, accountability, and entrepreneurial spirit Great communicator, problem-solver & confident in decision making Enthusiastic, self-starting and thrives in changing, agile environments Liaise with Product and engineering counterparts to launch and impact new products Preferred Qualifications Experience in Risk in a Product / Tech company Love of data - you just go get the data you need and turn it into an insightful story. Independent & autonomous, while still a strong teammate Show more Show less

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Role NOC/Command Center (Specialist/Associate – Relevant Exp: 1 Year to 5 years) Job Responsibilities Monitoring & L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles. Initial triage of incidents related to Infrastructure (network – router, switch, Meraki devices, access points, SDWAN ;server – Windows & Linux etc.) & application issues using knowledge articles. Work on service requests (network device onboarding & offboarding, certificate management, alert enablement in SolarWinds etc.) following the documented process. Perform health check activities and monitor performances of infrastructure components & applications. Responding & resolving incidents within SLA Making inbound & outbound calls with ISP & onsite tech team. Engage third parties (as required) to support resolution for Supplier Services Engage other technical teams to support resolution for supplier services. Keep the incident updated as per discovery or end user information on real time basis. Monitoring the volume of Incidents, Incident resolution, pending Incidents, complaints, and escalations. Validating the accuracy of incident/Service request submitted by Service desk to ensure categorization, prioritization and configuration item are accurate. Initiate the technical bridge upon Major Incident declaration and provide update on the bridge to all stakeholders. Send email communications and notifications during major incident bridges. Engage Incident commander/ supervisor/on call manager. Confirmation with end users/technical teams for issue resolution and update all stakeholders on technical bridge. Create problem tickets & outage records for major incidents. For P1/P2 incidents, where vendor is involved, ensuring that Incident being addressed by the vendor is actively managed and that the vendor provides timely resolution. Must be willing to work in shifts, provide hand-over to next shift, send business readiness checklist Key Skills and Experience: Hands-on experience on at least 1 ITSM tool (ServiceNow, Remedy, etc.,). Proven verbal and written communication skills, which will be key in driving customer communication during critical events. Demonstrating proficiencies in at least one of the technology domains (preferably network). Proven understanding of ITIL framework Experience working in Managed services environment providing application support, with strong knowledge on IT Service Management (ITSM) process including incident, request, and problem management. ITIL 4 certification is a plus Show more Show less

Job Summary The primary focus of this position is serving as the front line for HR related client support globally, performing a range of basic customer service representative assignments under the direction of the HRIS Manager. This individual is responsible for utilizing standard operating procedures to respond to routine HR policy and process inquiries in support of the Human Resources team,, Practice Leaders, Practice Operations Professionals, and employees. Our representatives receive and respond to inquiries and transaction requests regarding the HCM system, payroll, benefits, compensation, employee relations, talent acquisition, HR policies, and general human resources matters and ensure an exceptional customer experience. This role will triage inquiries and requests and escalate inquires when needed to the appropriate HR Center of Excellence. Primary Duties & Responsibilities Responds to inquiries including, but not limited to, HR policy and procedure, health and wellness benefits, and verification of employment. Responsible for adhering to data privacy retention requirements. Performs audits in support of HR functions and follows SOPs for resolution of issues. Processes all HR invoices assigned with approval of appropriate team. Provides guidance to assist employees, managers and HR with the self-service features of our HCM system and ensures that the inquiry is resolved. Partners with Payroll on employee profit center changes. Assists with job code creations and approval of offer letters for compensation team. Processes Sharepoint updates and changes for Human Resources team. Partners with practices to upload employee documents in the HCM UKG. Assists the Learning & Development team by loading monthly Security Awareness courses, and processing the corresponding enrollments. Assists the compliance team on items relating to background checks. Assists with follow-up activities as needed on requests that are unresolved at the time of initial contact. Conducts the necessary communications with functional specialists as appropriate, to resolve issues and communicate the results/findings with the customer. Ensures that emails and chats are responded to in a professional and timely manner. Administers HR policies and procedures that cover multiple functional areas supporting a global audience. Collaborates with other HR Service Center team members to resolve unique and complicated employee issues and to implements process and procedural improvements. Completes other duties as assigned. Qualifications Minimum of 1 year HR generalist experience and bachelor’s degree (required) Microsoft Office Suite HRIS (UKG preferred) Ability to work non-traditional hours to train and partner with US based teams. Highly motivated self-starter with the ability to work independently and prioritize workload. Strong communication skills, as well as effective listening skills with the ability to demonstrate patience, along with empathy to understand where employees are coming from. Experience working on a remote team ideally working in different time zones. Excellent written communication skills. Excellent interpersonal and collaboration skills to work with different levels of business leadership, business users and functional teams. Flexibility to handle changing work demands. Shift Timings will be Flexible and Rotational depending on the Business Requirements (Anytime between 8:00AM to 12:00 AM IST) Show more Show less

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices. Job Description Job Description As an Account Management Associate, you’ll help your book of clients to access the full suite of research solutions Third Bridge offers. You will proactively contact investment professionals and/or consultants within our client base on a day-to-day basis, building rapport and credibility to drive end-users towards our services. With training and support from your close-knit team, you’ll gain a deep understanding of our products, our clients’ preferences and needs, and ensure they can access the most relevant investment research when they need it most. With a ‘helping not selling’ approach, you’ll drive account growth by identifying relevant content or connecting them to industry experts to optimise their usage and increase our mindshare. You’ll keep our systems up to date with client user preferences and other pertinent account data to help you and the wider team deliver a tailored content delivery service. In this role, you will: Support Account Managers on renewals and cross-sell opportunities by working closely with them to execute on territory and account plans to achieve strategic goals. Identify and engage inactive or potentially new users across priority accounts and to increase utilisation of Third Bridge offerings Maintain constant dialogue with clients to understand their research processes and gather feedback on Third Bridge’s services Support clients by offering training and demo sessions on how to use Third Bridge’s services. Maintain and update team structures, client user preferences, client investment coverage sectors and geographies, and pertinent account and contact data in our systems, ensuring tailored content and service delivery to exceed client expectations Collaborate with internal stakeholders - legal, marketing, research, sales and product teams, to ensure client requests are executed quickly and effectively Address and/or triage inbound client questions and requests; assess solutions and next steps alongside the Account Manager and execute the agreed approach Qualifications Qualifications Bachelor’s degree 2 to 4 years of account management and/or client support experience, preferably in a similar industry in B2B domain Strong communication, active listening, interpersonal and presentation skills Has remarkable upselling, cross-selling & farming experience with existing client accounts Well honed skills to build trusted working relationships with key contacts in your clients Highly motivated with a track record of consistent achievement of quota(s) for at least 1 year Effectively leverages internal resources, tools and systems daily Experience applying industry and product knowledge in written and verbal client communications Successful past adoption and effective use of internal workflows, processes and technologies to accomplish work objectives Portrays sales drive, intellectual curiosity and a passion for learning Easily adaptable to changing, ambiguous and fast-paced environments Strong time management skills with the ability to multitask and prioritise work Familiarity with Salesforce.com as well as Microsoft Office and G-Suite tools Additional Information How will you be rewarded? Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning & Development : Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Work from Anywhere program, hybrid work options, and flex days, offered at the company’s discretion and subject to annual review. Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually – take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application. Show more Show less

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices. Job Description Job Description As an Account Management Associate, you’ll help your book of clients to access the full suite of research solutions Third Bridge offers. You will proactively contact investment professionals and/or consultants within our client base on a day-to-day basis, building rapport and credibility to drive end-users towards our services. With training and support from your close-knit team, you’ll gain a deep understanding of our products, our clients’ preferences and needs, and ensure they can access the most relevant investment research when they need it most. With a ‘helping not selling’ approach, you’ll drive account growth by identifying relevant content or connecting them to industry experts to optimise their usage and increase our mindshare. You’ll keep our systems up to date with client user preferences and other pertinent account data to help you and the wider team deliver a tailored content delivery service. In this role, you will: Support Account Managers on renewals and cross-sell opportunities by working closely with them to execute on territory and account plans to achieve strategic goals. Identify and engage inactive or potentially new users across priority accounts and to increase utilisation of Third Bridge offerings Maintain constant dialogue with clients to understand their research processes and gather feedback on Third Bridge’s services Support clients by offering training and demo sessions on how to use Third Bridge’s services. Maintain and update team structures, client user preferences, client investment coverage sectors and geographies, and pertinent account and contact data in our systems, ensuring tailored content and service delivery to exceed client expectations Collaborate with internal stakeholders - legal, marketing, research, sales and product teams, to ensure client requests are executed quickly and effectively Address and/or triage inbound client questions and requests; assess solutions and next steps alongside the Account Manager and execute the agreed approach Qualifications Qualifications Bachelor’s degree 2 to 4 years of account management and/or client support experience, preferably in a similar industry in B2B domain Strong communication, active listening, interpersonal and presentation skills Has remarkable upselling, cross-selling & farming experience with existing client accounts Well honed skills to build trusted working relationships with key contacts in your clients Highly motivated with a track record of consistent achievement of quota(s) for at least 1 year Effectively leverages internal resources, tools and systems daily Experience applying industry and product knowledge in written and verbal client communications Successful past adoption and effective use of internal workflows, processes and technologies to accomplish work objectives Portrays sales drive, intellectual curiosity and a passion for learning Easily adaptable to changing, ambiguous and fast-paced environments Strong time management skills with the ability to multitask and prioritise work Familiarity with Salesforce.com as well as Microsoft Office and G-Suite tools Additional Information How will you be rewarded? Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning & Development : Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Hybrid work options, Work from Anywhere program and flex days, offered at the company’s discretion and subject to annual review. Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually – take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application. Show more Show less

About Harri: Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand. If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to meet the Harri family. Who yo u are: Fluent in written and spoken Spanish, with excellent communication skills. Proficient in English to effectively communicate with internal teams. Prior experience in customer support or technical support roles preferred. Experience in handling client calls (added advantage) Key Responsibilities: Maintain high customer satisfaction with primary focus on providing the best customer support Interact with customers in Spanish via phone, chat and email to proficiently and consistently troubleshoot and resolve basic issues Accurately capture case notes, document activities and manage cases in a way that is clear, concise and actionable by other internal resources and a customer viewing from the case portal Quickly identify when issues are more complex and gather appropriate information to triage to a senior member of the Support team to resolve. Author, edit and publish quality Knowledge Base content to improve customer self-service resources Accurately link and categorize cases upon case closure to help inform root cause of customer contacts Support job seekers and applicants on using the Harri marketplace platform Experience with an international company will be an added benefit Work on client issues within the SLA defined Analyze requests on Payroll, Sales and other critical issues of the client Work on time-sensitive projects and under pressure situation Should be able to handle project individually Should be able to invest time by themselves to learn the product Experience and Skills: 2+ years of applicable experience in product lead customer support Detail-oriented especially while troubleshooting client issues Ability to communicate concisely and impactfully with the client and internal stakeholders Strong verbal and written communication skills Familiarity with Zendesk and Jira platforms is a plus. Please note this job description is not designed to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time.* Skills verbal and written communication skills Microsoft Office Customer Support Detail-oriented Google Suite Show more Show less

Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends, we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But that's not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in S&P 500. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment. Job Description Join Strategy’s IT Security group as an Application Security Engineer and play a crucial role in safeguarding Strategy’s software applications while using modern security and AI tooling. In this position, you will be responsible for integrating security practices throughout the software development lifecycle, ensuring that our software products are resilient against vulnerabilities. Secure SDLC Integration: Work closely with development teams to integrate security into the SDLC, including threat modeling, secure code reviews, and security testing. Vulnerability Management: Identify, triage, and remediate security vulnerabilities through static and dynamic application security testing (SAST/DAST) and software composition analysis (SCA) tools. Security Assessments & Penetration Testing: Conduct manual and automated penetration testing of web, mobile, and cloud applications to detect security flaws. Secure Code Review: Analyze source code and provide security recommendations to developers to ensure adherence to secure coding best practices. Threat Modeling & Risk Analysis: Perform threat modeling to anticipate potential attack vectors and improve security architecture. DevSecOps Enablement: Support and enhance DevSecOps initiatives by integrating security automation within CI/CD pipelines. Incident Response & Remediation: Assist in investigating security incidents related to applications and work with engineering teams to remediate threats. Security Awareness & Training: Educate and mentor developers on OWASP Top 10, SANS 25, and other security best practices. Job Location Application Security Engineer Pune, India Full-time in person from Strategy Office Qualifications Bachelor’s degree in Computer Science, Engineering, or related field Minimum 2 years of software development or software security experience in an agile environment Hands-on experience with SAST, DAST, IAST, and SCA tools (e.g., Checkmarx, Fortify, Veracode, SonarQube, Burp Suite, ZAP). Fluent in one or more programming languages, such as Python, Java, JavaScript Strong knowledge of secure coding principles and application security frameworks Familiarity with security tools (e.g., static and dynamic analysis tools, vulnerability scanners) Understanding of security standards and regulations (e.g., OWASP, NIST) Hands-on experience with Generative AI and/or ML in creating innovative applications that enhance productivity and efficiency, coupled with a strong eagerness to learn Experience with cloud security best practices in AWS, Azure, or GCP. Strong work ethic with a commitment to meeting business needs and effectively collaborating with global colleagues Effective interpersonal skills; ability to collaborate successfully with both technical and non-technical stakeholders Ability to articulate complex technical concepts with clarity, supported by effective written and verbal communication skills Additional Information The recruitment process includes online assessments as a first step (English, logic, design, technical) - we send them via e-mail, please check also your SPAM folder Show more Show less

Company Description IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate their commercial and government payer contracting, patient services, and distribution channels. ICyte is the first and only platform that unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine. With ICyte, Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support. With ICyte, Life Sciences innovators are digitalizing labor-intensive processes – freeing up their best talent to identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity. We are headquartered in Philadelphia, PA (USA), with offices in: Ambler, PA (USA); Pune, India; and Medellín, Colombia. For more information, visit www.integrichain.com, or follow us on Twitter @IntegriChain and LinkedIn. Job Description What this role entails: Document detailed requirements & solution design as elicited by the user community, technical team and other product management stakeholders Analyze and consult on feature, enhancements or other requests Interprets requirements and translates into detailed process or technical needs for consumption of the agile team Participate and consult on Story creation Assist with the creation and maintenance of release notes Domain and or application expert Convert a high-level product description into project deliverables and requirements Assist with bug triage and tracking What you’ll need to thrive in this role: Basic data analysis and troubleshooting skills. Ability to interact with all levels of personnel, including management, from both business and technical teams. Strong analytical and product management skills required, including a thorough understanding of interpreting customer business needs and translating them into the application and operational requirements. Experience with Jira, Confluence and/or other Agile Lifecycle Mgt tools Previous experience with pharmaceutical sales, aggregate spending, managed care, government pricing, rebates, chargebacks, customer operations, and other business processes. Strong grasp of Business Productivity software(Microsoft Office and/or google apps)such as Word, Excel, PowerPoint, and Visio. Flexible attitude to meet changing customer needs, and management demands Business Requirements elicitation, document analysis, requirements elicitation, business process descriptions, use cases, scenarios, business analysis, and workflow analysis. Work closely with process owners and end users to map required business processes and translate them into system data specifications and configurations for system implementation and usage. Experience with testing and working with technical teams to resolve issues. Knowledge of US Healthcare, Life Sciences operations, systems, data Knowledge of Agile Software Methodology and Scrum Qualifications What you’ll bring to the table: Minimum 2+ years of product analyst experience 4 year postsecondary degree in relevant field preferred Additional Information What does IntegriChain have to offer? Mission driven: Work with the purpose of helping to improve patients' lives! Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off, 401(k) Plan with a Company Match to prepare for your future, Parental Leave, Student Loan Reimbursement and much more! Robust Learning & Development opportunities including over 700+ development courses free to all employees. IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation. Show more Show less

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. 2 years of experience with data structures or algorithms. Preferred qualifications: Master's degree or PhD in Computer Science or related technical fields. Experience developing accessible technologies. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise, you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses. Responsibilities Write product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less

At Dario, Every Day is a New Opportunity to Make a Difference. We are on a mission to make better health easy. Every day our employees contribute to this mission and help hundreds of thousands of people around the globe improve their health. How cool is that? We are looking for passionate, smart, and collaborative people who have a desire to do something meaningful and impactful in their career. We are seeking an experienced and proactive QA Lead with expertise in both manual and automation testing to lead our quality assurance efforts across web and mobile platforms. The ideal candidate will be responsible for planning, developing, and executing comprehensive test strategies, driving automation, mentoring QA engineers, and ensuring the delivery of high-quality software in an agile environment. Responsibilities: Leadership & Strategy Lead and mentor a cross-functional team of QA engineers (manual + automation). Define, implement, and continuously improve QA processes and best practices. Collaborate with Product, Engineering, and DevOps teams to align QA efforts with project goals. Represent QA in sprint planning, daily stand-ups, and product release reviews. Test Planning & Execution Analyze requirements, define test strategies, and create detailed test plans. Oversee creation and execution of test cases, test scripts, and test data for both manual and automated testing. Ensure adequate test coverage (functional, regression, smoke, exploratory, etc.). Automation Design, develop, and maintain robust automation frameworks for web, mobile, and API testing. Leverage tools like Selenium, Appium, TestNG, Cucumber, and REST Assured. Drive CI/CD test automation integration with tools like Jenkins, GitHub Actions, or GitLab CI. Manual Testing Manage and execute manual test cases for new features and regression cycles. Validate UI/UX across platforms and devices, especially in healthcare or regulated environments. Lead defect triage meetings and root cause analysis discussions. Reporting & Quality Metrics Define and track key QA KPIs: test coverage, defect density, test execution rate, etc. Prepare test summary reports and ensure traceability using JIRA, Xray, TestRail, or similar tools. Requirements: Bachelor’s degree in Computer Science, Engineering, or related field. 10+ years of experience in software QA including at least 2–3 years in a lead role. Strong experience in both automation and manual testing practices. Proficient in automation tools: Selenium, Appium, TestNG, JUnit, Postman, REST Assured. Solid understanding of SDLC, STLC, Agile methodologies, and CI/CD pipelines. Experience with Git, Jenkins, JIRA, Confluence, Xray/TestRail. Excellent communication, leadership, and team collaboration skills. Preferred Qualifications: Experience in healthcare, finance, or other regulated industries. Knowledge of accessibility and performance testing. Exposure to cloud-based cross-browser/device testing platforms like BrowserStack or Sauce Labs. Familiarity with API mocking tools like WireMock or Postman Mock Server. DarioHealth promotes diversity of thought, culture and background, which connects the entire Dario team. We believe that every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. We are passionate about building and sustaining an inclusive and equitable working and learning environments for all people, and do not discriminate against any employee or job candidate. *** Show more Show less