5821 Triage Jobs - Page 23

About Reputation Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more. Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner, a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified™ as a Great Place to Work, reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike. Why Work at Reputation? Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide. We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022. Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata. The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations. Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed. Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck. Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback. Job Summary : A Software Development Engineer in Test position is a role model for excellence in quality assurance and quality control of software solutions. Is part of a self-organized agile team and interacts with team members on release deliverables. Is responsible for setting up Production & QA environments with minimal support. Is hands-on and capable of writing and maintaining the test automation scripts along with developing and maintaining the test automation frameworks. Participates in reviews of automated and manual tests and has the drive to enhance automation coverage thereby minimizing manual testing. Provides inputs in defect triage meetings and assists team members in troubleshooting the root cause of complex customer issues. Assists team members in supporting customer and implementation-related issues. Responsibilities: Contribute to System test methodologies, test plans and highly effective test automation by creating and executing automated system tests to replicate real-world scenarios. Create and setup test scenarios and test data as needed. Write code to simulate tests and to build various testing tools, by working alongside other engineers and championing code quality principles; Deliverables will include code builds and documented test results. Participate in tool analysis, create proof of concept models, and make recommendations to support the tools selection process. Participate in reviews (walkthroughs) of technical specifications and program code with other members of the engineering team, communicating design, requirements, feature set, functionality and limitations of systems/applications to the team. Proactively involved with product managers right from inception through functional validation to launch, while always looking for potential quality issues/bugs and offering triaging and root cause analysis capabilities to the engineers. Provides cross-training and education to test personnel as required. Assists in the collection of test metrics, understands the trends, and suggests appropriate corrective actions. Identifies and reports software defects in an appropriate manner and follows the defined defect lifecycle. Follows standard development processes and procedures. Work with various teams to promote QA processes, practices and standardization. Provides training, guidance, and feedback to testing team members. Proactively notifies of impediments to commitments. Additional duties as assigned. Qualification & Experience: 5-10 Years of experience as Automation Engineer dealing with Automation Testing, Manual Testing and performance optimization of enterprise grade applications Must be a Technical Graduate or Postgraduate - BE/ BTech/ME /MTech - CS/IT/Data Science/Machine Learning/AI. Experience with JavaScript, TypeScript, UI Automation and API Automation is must Experience with BDD (Behavior Driven Development) Proficient with one or more of the following languages: Java or Python Strong experience working with testing frameworks and tools like WebDriverIO, Protractor, Playwright, Selenium, Appium, etc.. Hands-on experience in WebDriverIO, Protractor, Mocha, Chai, Jest, Puppeteer, or Cypress is preferred Hands-on working experience with Docker is a plus Working knowledge of Postman Hands-on experience with RestAsured or SuperTest Experience with Shell Scripting is preferred Experience in testing APIs, complex backend distributed/cloud enabled applications Experience with NoSQL DB, preferably MongoDB (or) SQL DB Hands-on experience in GCP/AWS/Azure technologies, preferably in GCP. Understanding on micro-services is preferred Integrate test automation with Continuous Integration and Deployment (CI/CD) pipelines in collaboration with DevOps Knowledge on Message Brokers, preferably RabbitMQ and Google Pub/Sub Understanding of Testing Techniques (e.g. Performance, Unit, Integration, etc..), their strengths and weakness, and ability to use them to best effect Should have good troubleshooting and root cause analysis for issues Understanding and ability to Develop tests, Run tests, Find defects, and Log defects effectively Experience testing with containers, cloud, virtualization, and configuration management. Collaborate with other developers across multiple departments Utilize repositories and tracking systems such as Git, Confluence, and JIRA for documentation, test scripts, test results, configuration, and supporting data Willingness to own a Project/Module and drive the QA Efforts for it Proficient with Software Development Lifecycle (SDLC) methodologies like Agile, QA methodologies, Defect Management System, and Documentation. Understanding of Functional Test methods/Test automation (SDET skills) and different phases of testing: System Integration, System Testing & User Acceptance Testing When you join Reputation, you can expect: Flexible working arrangements. Career growth with paid training tuition opportunities. Active Employee Resource Groups (ERGs) to engage with. An equitable work environment. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. At Reputation, we’re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute. Additionally, we offer a variety of benefits and perks, such as: Health Insurance & Wellness Benefits: Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws Maternity Benefits: Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy Life Insurance: Insurance at 3x annual cost to the company (Term Insurance, GPA) Accident/Disability Insurance: Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA) OPD: of 7500 per annum per employee Leaves 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year) 12 Casual/Sick leaves (Pro-rata calculated) 2 Earned Leaves per Month (Pro-rata calculated) 4 Employee Recharge days (aka company holiday/office closed) Maternity & Paternity (6 months) Bereavement Leave (10 Days) Car Lease: Reputation is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice . Applicants only - No 3rd party agency candidates.

Overview: Job Purpose The Senior Quality Assurance Analyst candidate must be a self-motivated individual who has a proven history of delivering high quality test results and is able to thrive in a fast-paced environment. This role requires frequent interaction with Project Managers, Product Managers, Software Developers and Database Administrators. The candidate will be tasked with understanding business and system requirements, database schemas, writing and executing test scenarios and logging and tracking defects when necessary. The candidate is expected to demonstrate a strong knowledge of software testing, including functional, regression, and system testing. The candidate will be expected to have strong SQL knowledge and is able to do data analyses. Responsibilities Develop, execute and maintain test cases for new and existing application features Report bugs, help manage the bug triage process and ensure all issues are handled efficiently Provide timely status updates and assist the team in making decisions about release readiness Participate in all aspects of a full-lifecycle development methodology, and related quality concepts and processes Perform troubleshooting software / hardware configuration problems Exposed to automation test execution and automation test script maintenance Identify and resolve escalations with emphasis on root cause analysis Mentor junior level QA analysts Communicate plans and status efficiently and help to ensure team is on track for all testing efforts Knowledge and Experience Computer Science or related degree 7+ years’ experience in reviewing product requirements and design, creating test plans, and testing distributed web based applications 5+ years’ Web-based GUI testing for Java/J2EE applications using data driven test methodologies 5+ years’ experience using ALM or similar tools 2+ years’ experience programming in Java 3+ years' experience using Ready API, Postman or similar tools 2+ years’ experience in a senior role Experience/exposure with FIXML/XML testing Experience working in UNIX/Linux and SQL/Oracle environments Comfortable with test automation execution and maintenance Solid understanding of Agile/SCRUM methodologies a plus Ability to work independently and productively under pressure Strong problem-solving, analytical, technical, and troubleshooting skills Track record of completing assignments on time with a high degree of quality Ability to set priorities and multi-task in a fast paced environment Excellent written and verbal communication skills Strong organizational skills and decision making ability -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Project Role : DevOps Engineer Project Role Description : Responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Must have skills : DevOps Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : BTECH SUMMARY: The Site Reliability Principal Engineer helps to implement highly reliable, scalable, and performant system across the enterprise. This is realized by relentlessly measuring the environments and finding areas that need improvement. Improvements can range from education of engineering and operational resources, creating new capabilities, providing code enhancements, or implementing processes and tools. Success is measured by data and backed by continued customer satisfaction. The Site Reliability Engineer will use their infrastructure experiences combined with engineering best practices to build solutions to improve our environment. ROLES AND RESPONSIBILITIES: • Responsible for designing, developing, implementing, and optimizing the efficiency of the environment including performance, reliability, and scalability of our services. • Responsible for measuring the health and performance of the environments by implementing tooling such as Datadog to achieve the proper level of visibility of the environment. • Enable teams to implement observability by developing and publishing standards and best practices and providing guidance and implementation assistance to engineering teams. • Responsible for designing and implementing coding assignments related to applications, systems reliability, monitoring, alerting, and analytics. • Participate in educating Engineering and Operations teams to ensure SRE principles are implemented consistently across the enterprise. • Take a proactive approach to anticipate and correct a wide range of production issues including outages, processing slowdowns or stoppages, errors, and failures • Implement engineering and operational improvements including code enhancements, process improvements, or procedural amendments. • Ability to triage, isolate, and resolve environmental issues in an expedient and open fashion. • Provide technical leadership for a wide range of projects. • Assist and mentor other engineering staff Technical experience & Professional attributes: • Experience with multiple software development languages including C#, Go, Python or Java. • Experience with platform monitoring tools like Datadog, AWS CloudWatch, or similar • Experience with Software as a Service (SaaS) environments • Experience designing and deploying AWS services with an Infrastructure as Code (IaC) mindset with tools like Terraform. • Experience with hyperscalers, most notably AWS, Azure, or OCI • Experience in Agile development methodology. • Good written / verbal communication skills • Ability to listen and understand information and communicate the same. • Ability to network with key contacts outside own area of expertise. • Ability to work with minimal supervision, working with latitude for independent decision making. Education qualifications: • Undergraduate degree preferably in Computer Science or a similar technical degree. • 7+ years of experience in technology related roles. • 4+ years of experience in a DevOps culture or production SaaS environment. Additional Information: – The Winning Way behaviors that all employees need in order to meet the expectations of each other, our customers, and our partners. • Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback. • Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough. • Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results. • Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes. • Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions. COMMENTS: The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. " BTECH

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. Preferred qualifications: Master's degree or PhD in Computer Science or related technical fields. 2 years of experience with data structures or algorithms. Experience developing accessible technologies. About the job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise, you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. The Core team builds the technical foundation behind Google’s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google’s products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company. Responsibilities Write product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Job Title: Linux Security Developer Experience: 5–12 Years Employment Type: Full-Time Location: [Hyderabad ] Job Summary We are seeking a skilled and security-focused Linux Security Developer to design, develop, and maintain advanced security features for our embedded Linux platforms. You will play a key role in securing SoC-based systems by working across the full stack—from kernel to user space—ensuring robust boot processes, secure runtime environments, and protection against evolving threats. This role involves close collaboration with kernel, BSP, firmware, and DevOps teams to deliver secure, reliable, and compliant systems across diverse embedded applications. Key Responsibilities Develop and integrate security features into Linux kernel and user space, including SELinux, AppArmor, seccomp, IMA/EVM, and dm-verity. Implement and maintain Secure Boot, Trusted Execution Environments (TEE), and key management systems (e.g., TPM, OP-TEE). Analyze, triage, and patch vulnerabilities (CVEs); contribute to threat modeling and security incident response. Enhance access control, sandboxing, isolation, and container security at the kernel level. Support secure firmware update flows and storage encryption strategies. Collaborate with QA and DevOps teams to integrate security scanning, static analysis, and fuzz testing into CI/CD pipelines. Conduct code reviews, write technical documentation, and define secure coding and development standards. Required Skills Strong experience with Linux kernel development and embedded system security. In-depth knowledge of Linux hardening techniques: namespaces, cgroups, LSMs (e.g., SELinux, AppArmor), KASLR, ASLR. Hands-on experience with IMA/EVM , dm-verity , cryptsetup , keyrings, and filesystem-level protections. Proficient in C, Bash, and Python ; familiarity with assembly language and GCC/Clang toolchains is a plus. Experience with Secure Boot implementations (UEFI, FIT image signing) and TPM/OP-TEE integration. Strong understanding of vulnerability management , CVE analysis, and Linux patching workflows. Preferred Skills Familiarity with secure software lifecycle practices and threat modeling frameworks (e.g., STRIDE, DREAD). Experience with custom Linux distributions using Yocto or Buildroot . Exposure to virtualization and container technologies such as KVM , Xen , Docker , LXC , or Kata Containers . Background in industries with high security and compliance requirements such as automotive , medical devices , or industrial systems . Understanding of compliance and security standards (e.g., FIPS , CIS Benchmark , GDPR , ISO 21434 ). Education Bachelor’s or Master’s degree in Computer Science , Cybersecurity , Electronics , or a related technical field. If you are looking for job change share your updated resume to vagdevi@semi-leaf.com “Your reference would be greatly appreciated” Job Type: Full-time Pay: Up to ₹6,000,000.00 per year Experience: SELinux, AppArmor, IMAEVM, dm-verity, cryptsetup, keyrings: 1 year (Required) • Proficiency in C, Bash, and Python: 1 year (Required) Bootflow (UEFI/Secure Boot, FIT image signing, TPM/OP-TEE: 1 year (Required) working on automotive, medical, industrial-grades is a plus.: 1 year (Required) Work Location: In person

About Us: Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page. Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com. Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here . Overview: We’re looking for a savvy developer to join our passionate engineering team as a Software Engineer and help us scale and grow our cloud-based systems and technologies with a keen eye towards software quality and operational excellence. As a tech “unicorn”, this is an amazing opportunity for the right person to play a major role in helping design and build essential core infrastructure of this pre-IPO software company, as we broaden our lead in the sales enablement space! You will work closely with our product leads, engineering leads, and the other members of the team to continue the extraction of business-critical components/logic out of a monolith into a extensible and thoughtfully orchestrated microservice-based design and data model that sets Seismic up for the next ten years. Who you are:: BS or MS in Computer Science, a related technical field, or equivalent practical experience. Experienced in front end development specifically with React and Typescript. Strong proven record with user interface, interaction and accessibility best practices. Expertise with designing and developing design systems and front-end component libraries and shared components. Experience with designing for security, performance, internationalization/localization, and accessibility. Experience with the SCRUM and the AGILE development process. Familiarity and comfortability developing in cloud-based environments (Azure, AWS, Google Cloud, etc.) Seen as a major contributor in the team problem-solving-process – you aren't afraid to share your opinions in a low-ego manner or roll up your sleeves and write critical path code, take on the refactoring of a significant piece of code. Deep experience across multiple software projects, driving the end-to-end software development lifecycle of an architecturally complex system or product. Ability to think tactically as well as strategically, respecting what came before you and always thinking longer-term. Highly focused on operational excellence and software quality, with experience in CI/CD and best operational practices. Your technical skills are sought after as you develop in a pragmatic and efficient manner. You enjoy solving challenging problems, all while having a blast with equally passionate and talented team members. What you'll be doing:: Migrate important business functionality to a more robust design and ensure seamless integration to the rest of the Seismic platform. Be a major player on a new engineering team, while driving technical and architectural decisions and collaborating across multiple remote teams. Collaborate with globally-dispersed product managers, designers, and software engineers to rapidly build, test, and deploy code to create innovative solutions and add values to our customers' experience with Seismic. Explore new technologies and industry trends and bring your findings to life in our products. Participate in and contribute towards code reviews, bug/issue triage, and documentation. Contribute to troubleshooting and continuous quality improvements. Job Posting Footer: If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here. Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement , backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft. Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Linkedin Posting Section: #LI-ST1

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role : Passionate about cutting edge technologies and working at a global scale? Eager to work with teams responsible for shipping features that have a huge customer reach and can impact millions of users? We are looking for a Staff Technical Program Manager to join our Warner Bros. Discovery Enterprise Data & AI Solutions team. You will help drive end-to-end data solutions. You will partner with our engineering teams in breaking down complex projects into specific goals and tasks, while ensuring the long-term vision is delivered. You are action oriented and prioritize delivering roadmap items, proactively identify gaps, as well as opportunities in engineering and operations excellence. The Enterprise Data & AI Solutions teams cover a wide breadth of services including data integrations, engineering, governance, reporting, and platforms. The work directly supports core data services throughout the organization used by executive consumers, data science and machine learning projects, financial and strategic planning, and master data management. This work provides high visibility opportunities to work across functions, with leadership, and with external partners. Your Role Accountabilities: Communication & Influence Lead by Influence: Inspire and guide cross-functional teams without direct authority by establishing trust and clarity of purpose. Vision Execution: Set a clear vision and drive execution through collaboration, alignment, and accountability. Effective Communication: Deliver clear, concise written and verbal communication tailored to technical and non-technical audiences. Business Impact Articulation: Explain how technical decisions and product goals align with broader business and divisional objectives. Cross-Functional Alignment: Facilitate alignment across teams and stakeholders to ensure shared understanding and commitment. Program Execution & Delivery Project Lifecycle Management : Create and drive direction and strategy across all phases of engineering and project management in accordance with central PMO standards. Documentation & Maintenance : Document, articulate, and maintain technical and business requirements throughout the program lifecycle. Requirements Gathering : Discover and articulate business and technical requirements and dependencies, including those involving external teams and third-party partners. Feature Planning: Translate stakeholder needs into actionable features and ensure alignment with business goals. Implementation Readiness: Work with development teams to uncover implementation details and proactively identify roadblocks. Engineering Partnership : Work closely with development teams to uncover implementation details and proactively identify roadblocks. Data Strategy & Systems Understanding Understand Data Flow : Analyze and map how data moves across enterprise systems to ensure consistency, quality, and accessibility. Drive Data Quality : Organize and lead initiatives that deliver high-quality, trustworthy data to internal and external stakeholders. Prioritization & Decision-Making Triage Initiatives: Evaluate and prioritize multiple concurrent initiatives to focus on the most impactful problems. Strategic Judgment: Make informed decisions about what to tackle and when, balancing short-term needs with long-term goals. Problem Solving & Innovation Problem Framing: Create clear problem statements and use data to develop proposals and solutions. Drive Consensus: Align cross-functional stakeholders around solutions and ensure smooth execution. Qualifications & Experiences: 8+ years of experience as a Program Manager working across multiple technical projects. Data/analytics experience – you’re a data person who can understand and document how data created in systems makes its way across enterprise data landscape. Ability to function effectively and consistently when faced with frequently changing and sometimes ambiguous goals. Ability to drive definition of project scope, develop detailed project plans and facilitate the collection of engineering, operational and business requirements. Excellent interpersonal skills, including negotiation and problem resolution in a cross-functional team. Strong understanding and experience with development methodologies, including waterfall and agile. Ability to learn project management tools in order to continuously improve effectiveness. Excellent written and verbal communication skills, with ability to translate complex technical solutions and features into intuitive business concepts. Strong business acumen that balances strategic initiatives and engineering needs. Not Required but preferred experience: Public speaking and presentation skills. Strong technical background with an emphasis on data engineering How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Job Information Work Experience 5-8 years City Hyderabad Country India Job Description We are looking for a proactive and detail-oriented Exception & Risk Administrator to support the operational handling of risk and compliance processes across the organization. You will work closely with the Governance, Risk and Compliance (GRC) team to ensure smooth execution of exception workflows, risk documentation, and follow-up activities. This role is ideal for someone with a basic background in risk, compliance, or security, who enjoys structured work, is comfortable coordinating across teams, and can operate independently while collaborating remotely in a global environment. Key Responsibilities: Risk Register Management Maintain and update the risk register; ensure timely follow-up with risk owners on mitigation actions and status updates. Evidence Gathering for Risk Assessments Collect and organize required documentation to support risk assessments, audits, and control validations. Ensure evidence is complete, accessible, and well-structured. Mailbox and Communication Handling Monitor and triage risk- and compliance-related mailboxes. Coordinate with internal stakeholders to ensure timely responses, escalate issues when needed, and maintain communication records. Exception Management Support Track security and compliance exceptions. Follow defined decision matrices to assist in handling, escalate when required, and ensure documentation is accurate and complete. Support in Reporting and Metrics Assist in preparing periodic risk, compliance, and exception dashboards. Ensure data is up-to-date and sources are traceable. ISMS Documentation Support Support the organization and upkeep of ISMS-related documents (e.g., policies, procedures, control lists). Ensure consistent formatting, proper version control, and and assist in preparing documentation for internal reviews or audits, in collaboration with the GRC team. Requirements Educational background in Information Security, Risk Management, Business Administration, or a related field; a bachelor’s degree in one of these areas is a plus. 5–6 years of experience in a GRC, security operations, compliance, or administrative security support role. Basic understanding of security risk management frameworks (e.g., ISO 27001, NIST, COBIT) is a plus. Strong organizational and communication skills. Comfortable working with documentation tools (e.g., MS Office, SharePoint, Confluence, Excel). Ability to work independently, prioritize tasks and take initiative. High attention to detail and a structured, methodical mindset. Languages: professional level - English Preferred: Experience working with international teams across time zones. Analytical mindset and ability to interpret basic risk and compliance data. What We Offer: Opportunity to contribute to a critical function in a global organization. A supportive, remote-friendly team environment. Exposure to a wide range of security, risk, and compliance topics. Potential to grow into a broader GRC or risk analyst role.

Join our Team About this opportunity: We are looking for a Security Specialist profile within the Cyber Defense Center (CDC) in Group Security. The Cyber Defense Center defends Ericsson from cyberattacks originating from external threat actors. It ensures we are one step ahead of adversaries, identify their plans and means to execute them, block and disrupt their execution, and remove their presence from within Ericsson. Its focus is on sophisticated antagonistic threat actors who can do the most harm to Ericsson as a company. In order to achieve this the cyber defense center consists of four teams: threat intelligence, the red team, a process and governance team, and cyber operations. What you will do: 24x7 Security monitoring and incident handling across a complex network. End-to-End triage & investigation of all the threat detections originating from technology. Participate in incident response. Support use case development of detection analytics. Conduct research into new threats, identifying new IOC/TTPs. Work in shifts with efficient and accurate handover procedures. Identify improvements in automation and investigation procedures. Work with the Red team to identify gaps or weaknesses in security coverage. Create threat hunting use cases through security research and threat intelligence. Adhere to SLAs for security investigations. The skills you bring: A minimum of 7 to 12 years of experience working within a Security Operations Center /Managed Security Services environment. Organization and project management skills, Good documentation skills, Positive can-do attitude. Ability to work at odd hours and work constructively under pressure. Worked across different cultures in a global setting and with many stakeholders. Impeccable integrity and track record of working with sensitive information. Technical Competences The Incident Response Process Core networking skills Live Windows, Linux and Memory Forensics Active Directory Analysis Network Threat Hunting Basics of Vulnerability Management Demonstrable experience with Incidence Response in leading public Clouds – Azure, AWS, GCP Experience with Microsoft Azure Cloud - Azure Sentinel, Microsoft security stack, MS Graph API, Entra ID Amazon Web Services (AWS) security tools such as Security Hub, AWS Guard Duty, AWS Macie, AWS CloudTrail Google Cloud Platform (GCP) security tools such as Chronicle and Security Command Centre Able to triage & investigate email threats using platforms like Microsoft EOP, Trellix, Proofpoint Working knowledge of `Security products like Endpoint Detection Response (EDR), Identity Threat Detection (ITDR) & Response, Network Detection & Response (NDR) from leading vendors like Trellix, CrowdStrike, MS Defender for Endpoint, Vectra Experience in IT Security and risk management. Security related certification like SANS GCIH, GCIA, GMON, GREM, CEH, CISSP, CHFI and Incident Response certification is an added advantage.

Responsibilities: Analyze business and functional requirements related to hardship cases, loan restructures, and Customer communication logic in Experian PowerCurve. Design, write, and execute test cases, test scenarios, and data validation scripts for PowerCurve workflows. Validate automation logic around: Communication suppression (email/SMS/letter) Loan restructuring and hardship arrangements Workflow routing based on customer status (arrears, restructure, probation, delinquency) Perform detailed regression, UAT, and system integration testing. Database testing to validate data flow to downstream PCC tables. Strong proficiency in SQL (joins, subqueries, aggregations, DML & DDL commands) and Ability to write ad-hoc SQL queries for validating test results. Experience with SQL Server Management Studio (SSMS) or equivalent tools. Raise, track, and validate defects using tools such as JIRA, qTest or ALM. Collaborate closely with Business Analysts, Developers, and Business Stakeholders to ensure full coverage of test cases. Prepare daily/weekly status reports, test summaries, and contribute to go/no-go decisions. Participate in Agile ceremonies including backlog grooming, sprint planning, and retrospectives. Test Initiation Support QA manager in test initiation phase on the requirement analysis and test effort estimation Test Plan Review and understand the project-specific business requirement Document the question and get the answer using clarification trackers/ walkthrough Identify the testable requirements, impacted application, and process Identify the test environment and test data requirements Map the requirement in the traceability metrics Raise the test environment and test data requests Prepare the test cases and peer review Participate in the test review walkthroughs and capture the review comments Incorporate the review comments and baseline the test plan artefacts Test Execution Participate in the daily stand-up and raise the concerns and recommendations (if any) Work on test allocation based on the entry criteria Capture the test results and log the defects as per the defined template Participate in the defect triage and identify the resolutions with the help build team Retest and close the defects Support QA manager on the daily reports Periodically review the test results and traceability metrics and work with QA manager on any deviation Test Closure Review the traceability metrics and organise the test artifacts in the designated folders Review the exit criteria and update the checklist End state the defects with appropriate remarks Prepare the test summary report data points Participate in the retro / lesson learnt session and contribute Mandatory Skills Description: Required Skills & Experience: Overall 7+ years of experience as a Test Analyst. Strong experience testing Experian PowerCurve (ideally), or similar decisioning platforms in Collections domain (e.g., FICO). Exposure to PowerCurve workflow configurations (email/SMS/letter) decision trees, and route logic. Familiarity with data validation in complex relational databases (SQL queries). Understanding of loan lifecycle, credit/debit card operations, financial hardship, arrears handling, and communication channel prioritization (SMS, email, Letters). Experience in client facing IC role. Exposure to SDLC and STLC Banking Experience in Lending is mandatory, and good understanding of loan lifecycle Strong Experience in the testing of Core Banking System Test methodology - Waterfall, Agile, and DevOps Testing expertise - Requirement gathering, Test planning techniques, Defect management Exposure to collaboration tools - ex, Jira, Confluence, Teams SharePoint Exposure to test & defect management tools - ex, qTest and Jira Clear understanding on test governance Agile Methodology/ Kanban preferred Core Banking System Lending/ financial hardship processes Payment Processing Retail Banking

Job Description Job ID SRSOF013756 Employment Type Regular Work Style on-site Location Noida,UP,India Role Sr Software Engineer Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. JOB DESCRIPTION- SENIOR SOFTWARE ENGINEER We are looking for a talented and experienced Senior Software Engineer to join our dynamic team. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. As a Senior Software Engineer, you will be involved in the design, development, testing, deployment, and maintenance of software solutions. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services. Responsibilities: Software Development: Write clean, maintainable, and efficient code or various software applications and systems. Design and Architecture: Participate in design reviews with peers and stakeholders Code Review: Review code developed by other developers, providing feedback adhering to industry standard best practices like coding guidelines Testing: Build testable software, define tests, participate in the testing process, automate tests using tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide. Debugging and Troubleshooting: Triage defects or customer reported issues, debug and resolve in a timely and efficient manner. Service Health and Quality: Contribute to health and quality of services and incidents, promptly identifying and escalating issues. Collaborate with the team in utilizing service health indicators and telemetry for action. Assist in conducting root cause analysis and implementing measures to prevent future recurrences. Dev Ops Model: Understanding of working in a DevOps Model. Begin to take ownership of working with product management on requirements to design, develop, test, deploy and maintain the software in production. Documentation: Properly document new features, enhancements or fixes to the product, and also contribute to training materials. Basic Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 2+ years of professional software development experience. Proficiency in JAVA or PYTHON or any other tech stack. Experience with software development practices and design patterns. Familiarity with version control systems like Git GitHub and bug/work tracking systems like JIRA. Basic understanding of cloud technologies and DevOps principles. Strong analytical and problem-solving skills, with a proven track record of building and shipping successful software products and services. Preferred Qualifications: Experience with cloud platforms like Azure, AWS, or GCP. Experience with test automation frameworks and tools. Knowledge of agile development methodologies. Commitment to continuous learning and professional development. Good communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

As part of the Salesforce COE team, candidate will be responsible to support various Salesforce activities which includes enhancing, maintaining and supporting various Salesforce Instances used by Bureau Veritas business units across globe. Key Qualities : Enthusiasm in customer and internal interactions Excellent written and verbal communication skills Excitement while troubleshooting customer problems Willingness to help customers become more knowledgeable Ability to triage high profile and/or urgent customer issues Works well with other team members and individually with minimal supervision Key Responsibilities: Translate functional requirements into technical requirements. Design and build high-performance, reusable, and reliable Apex code with best practices. Ensure the best possible quality of the application. Support the Salesforce COE Support & Development team to implement a tailored and scalable Salesforce solution. Take ownership of project work and developing client relationships (Should be a confident self-starter). Identify bugs and align with requirements during debugging. Good problem-solving skills and ability to give optimal solutions. Serve as mentor to less-experienced team members. Test bug fixes to make sure they work as per requirements, then deploy them to production. Good problem-solving skills and ability to give optimal solutions. Serve as mentor to less-experienced developers. Both process and technically oriented, understanding business implications of technical choices. Development and implementation of programming interfaces and custom integrations from a variety of different app-exchange modules within the Salesforce.com. Produce Requirements and associated Design Documents for assigned application features/enhancements, as well as necessary production support materials. Skills: Salesforce Functional & Technical knowledge with over 7 + Years of relevant experience in Salesforce. Experience in implementing and running data governance initiatives is necessary. Apex code development. Should have worked with an editor such as Visual Source Code , MavensMate or Eclipse for force.com Salesforce certifications ADM 201 (required), Salesforce PD 1 (required) , Salesforce PD 2 (desired) ,Sales & Service Cloud Consultant (desired). • Experience in Salesforce administration, Data Migration, Integration (Supporting / debugging existing) Integration. • Excellent Communication (Written & Verbal) Skills. • Experience in mentoring the Development team and provide solution to business problems / Platform limitations. • Ability to communicate with customers and provide consultation on Salesforce solutions. • Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements. • Should have good working knowledge of CI/CD/SFDX. • Exposure to Big Objects / LDV is big plus. • Worked on Salesforce Lightning for 3 – 4 projects and good understanding on design principles. • Experience with the development and integration of Salesforce with other enterprise systems (Both on Premise and Cloud based systems). • Good working knowledge of design patterns and should guide team to implement best practices. • Deep understanding of Visualforce, SFDC APEX, Lightning Components, Package Development, SQL/SOQL, XML, HTML, Eclipse, Java, Javascript, SOAP and REST techniques. • Worked on Salesforce Lightning for 3 – 4 projects and good understanding on design principles. • Experience with the development and integration of Salesforce with other enterprise systems (Both on Premise and Cloud based systems). • Programming Languages – APEX, Visual Force, Familiarity with ANT and Eclipse tools for working with the IDE. • Good working knowledge of design patterns and should guide team to implement best practices. • Familiarity with multiple implementation standards and methodologies. • Deep understanding of Visualforce, SFDC APEX, Lightning Components, Package Development, SQL/SOQL, XML, HTML, Eclipse, Java, Javascript, SOAP and REST techniques. • Working Knowledge of FSL (Field Service Lightning), CPQ, Marketing Cloud is big plus. • Understanding of CSS, XLS, repositories (SVN/CVS). • Very strong work ethic with a customer service focus (high intensity). Job Types: Full-time, Permanent Pay: Up to ₹1.00 per year Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Experience: Salesforce Functional & Technical : 10 years (Required) Location: Noida, Uttar Pradesh (Preferred) Work Location: In person

Hello folk. #automation #PMS #CRS #Selenium #Job #remote #Testing #india #hiring #testing We are having opening for Automation Engineer. Job Summary : We are seeking a highly skilled Functional & Automation Test Engineer to support testing initiatives across our Oracle Opera Cloud Property Management System (PMS) and Windsurfer Central Reservation System (CRS) platforms, along with a broad ecosystem of integrated systems. This is a hands-on role requiring deep functional understanding and technical proficiency in modern testing practices, including automation frameworks. The ideal candidate will possess a strong understanding of hospitality distribution platforms, experience with property and central reservation systems, and the ability to translate business requirements into platform configurations. Familiarity with interfacing systems such as PMS, IBE, GDS, and channel managers are essential. L Work Experience 5+ years of combined experience in functional and automation testing Location :-Remote Notice period:- Immediate Shift:- Overlapping 3-4 hours in US time. Responsibilities Design, develop, and execute test plans for Oracle Opera Cloud PMS and Windsurfer CRS, covering: o Unit, functional, system integration, and end-to-end testing  Validate configurations in alignment with documented hotel operations, finance, marketing, and IT requirements Build and maintain automated test scripts using modern frameworks ( e.g., Selenium, Cypress, Playwright, REST Assured ) Collaborate with cross-functional teams and vendor representatives to test integrations with: Trisept, SAP Commerce, Oracle Simphony POS, Saflok Key System, in-room systems, payment gateways, and more Enterprise platforms like Snowflake, SailPoint, and SAP BRIM Perform defect triage and root cause analysis across multiple interconnected systems Ensure full test coverage across API layers and UI components Support performance, regression, and data validation testing where applicable Contribute to CI/CD pipeline integration for automated test execution and reporting Reuirements Hands-on experience with test automation tools and frameworks (e.g., Selenium WebDriver,TestNG, Postman, JMeter) Experience testing system integrations involving REST APIs, enterprise service buses, and third-party vendor systems Solid understanding of test case management tools (e.g., Jira/Xray, Zephyr, TestRail) Familiarity with CI/CD tools (e.g., Jenkins, GitHub Actions, Azure DevOps) Excellent communication and collaboration skills to work with global and cross-functional teams Joining

Job Summary We are seeking an Intermediate Application Support Developer to provide hands-on support, maintenance, and enhancement of existing applications across the full technology stack. The ideal candidate is a strong troubleshooter, comfortable working in Agile environments , and possesses full-stack development experience, particularly in Java , REST APIs , Spring Boot , and modern frontend tools. A strong understanding of microservices architecture and familiarity with cloud services is essential. You will be responsible for optimizing application performance, implementing enhancements, and ensuring smooth deployments. Key Responsibilities Triage, resolve, and manage Jira tickets related to application issues and change requests. Troubleshoot and enhance both front-end and back-end components of enterprise applications. Optimize application performance and reliability by identifying root causes and applying robust fixes. Participate in end-to-end development, from design and estimation to testing and deployment. Conduct and participate in code reviews to ensure code quality, security, and knowledge sharing. Collaborate with cross-functional teams including product owners, project managers, and end-users to gather requirements and deliver solutions. Manage deployments across environments (UAT, Staging, Production) using release pipelines . Maintain and execute unit , integration , and performance tests to ensure system reliability. Serve as a support knowledge lead for select applications, tools, or frameworks. Document technical flows , deployment steps, and application changes as needed. Required Skills & Qualifications Proficient in Java (Java 8+ features and Java 21). Strong experience with Spring and Spring Boot frameworks. Solid understanding of REST APIs , including designing, developing, and integrating them. Experience with MySQL and MongoDB for database management. Familiarity with microservices architecture and its design patterns (e.g., service discovery, circuit breakers, etc.). Experience with cloud services such as AWS , including ECS/Fargate, ELB, ECR, CloudWatch, and CI/CD pipelines. Proficient in design patterns and applying them to real-world enterprise applications. Familiar with containerization tools such as Docker and Kubernetes . Strong analytical , debugging , and problem-solving skills. Excellent communication skills – both verbal and written. Ability to thrive in a collaborative, Agile team environment. Education : Must have a technical education background , with a Master of Computer Applications (MCA) or Bachelor of Technology (B.Tech) in Computer Science or a related technical field from a recognized university. Nice to Have Exposure to Service Management Tools (e.g., ServiceNow , Jira Service Desk ). Experience with DevOps workflows and release management . Ability to mentor junior developers and contribute to documentation for knowledge sharing. Familiarity with modern frontend technologies like Angular , React , or Vue.js is a plus. Exposure to microservices deployment in a cloud-native environment. Experience with API Gateway and message brokers (e.g., Kafka, RabbitMQ). Preferred Experience 3–5 years of experience in Java and Spring Boot development. Experience in building and maintaining microservices with integration to both relational and NoSQL databases. Prior experience working with Agile/Scrum methodologies. Familiarity with cloud-native application architecture and deployment. Experience in deploying applications on AWS or similar cloud platforms is highly desirable. Experience with tools like Git , Jira , Postman , and CI/CD pipelines . About Ciphercru At Ciphercru, we’re reimagining what it means to deliver impact through engineering. We’re not just writing code — we’re solving real-world problems through innovation, collaboration, and craftsmanship. From startups to large enterprises, we help businesses build scalable, secure, and intuitive digital products. We believe in growing together as a team of makers, tinkerers, and lifelong learners. If you enjoy building things that matter—and want to do it alongside smart, curious people— Ciphercru is the place for you . Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Work Location: In person

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Oracle Apps Finance Functional . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Skills :-Security Operations + Netskope, Devo, and/or Akamai +cloud security frameworks and zero trust architecture. Location :- Hyderabad Shift Timings :- 6.30 pm - 3.30 am Analyst, Security Operations Omnicom Global Solutions, Hyderabad IN About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. OGS India plays a critical role for our group companies and global agencies by providing stellar products, solutions, and services across Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. With over 4000 talented colleagues in India, we are growing rapidly and are looking for professionals like you to help build the next chapter of our journey. Role Overview We have an exciting opportunity for an Analyst, Security Operations at our Hyderabad office. This role is responsible for maintaining the confidentiality, integrity, and availability of personal information and company assets, ensuring compliance with Omnicom’s internal policies and standards. The Analyst will support the tools, technologies, and operational architecture that monitor and protect Omnicom’s physical and digital environments. This role plays a vital part in defending the organization’s infrastructure and data by executing daily operational security tasks and contributing to long-term strategic security initiatives. Key Responsibilities Manage and support cybersecurity tools and software that protect Omnicom’s digital and physical environments. Operate and maintain controls such as Web Access Firewall (WAF), Zero Trust Network Access (ZTNA), Cloud Access Security Broker (CASB), Cloud Firewall (CFW), Endpoint Detection & Response (EDR), and Security Information and Event Management (SIEM) systems. Deploy and maintain software agents and intermediate nodes to facilitate secure operations across cloud and on-premises environments. Collaborate across internal Omnicom teams as well as with external support, accounting, and engineering teams from trusted security partners. Monitor environments for security threats and respond in accordance with incident response protocols. Support ongoing security posture improvement initiatives and assist in risk mitigation efforts. Required Qualifications 3–5 years of experience in security operations, cybersecurity, or IT infrastructure. Working knowledge of security platforms such as WAF, CASB, ZTNA, CFW, EDR, and SIEM tools. Familiarity with incident detection, triage, and response processes. Experience in agent deployment and system integration for enterprise-wide security tools. Strong analytical and problem-solving skills with a proactive security mindset. Ability to coordinate across teams and manage third-party security service providers. Excellent communication skills and a detail-oriented approach to operational tasks. Preferred Qualifications Security certifications such as CompTIA Security+, GIAC, or equivalent. Experience with cloud security frameworks and zero trust architecture. Exposure to regulatory compliance environments (e.g., GDPR, HIPAA, ISO 27001).

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Required Key Skills and Qualifications: Bachelor’s degree in Engineering, Computer Science, or related field. 6+ years of experience in network operations or managed services. (experience differs as per the band mentioned in above) Strong knowledge and hands-on experience in SD-WAN technologies (e.g., Cisco Viptela, Fortinet, Versa, VMware VeloCloud, SilverPeak etc.). Deep understanding of IP networking protocols (BGP, OSPF, VRF, GRE, IPSec, NAT, MPLS, GVPN etc.). Proven experience in troubleshooting complex WAN/LAN issues in large-scale enterprise or service provider environments. Familiarity with network monitoring & troubleshooting tools. Understanding of network security principles, with hands-on in firewalls (Fortinet/Palo Alto/Cisco ASA) considered a strong advantage. Exposure to cloud-based networking and security services (AWS TGW, Azure VWAN, SASE, etc.). Industry standard certifications in relevant domain will be added advantage. Key Responsibilities Act as the technical escalation point for all SD-WAN-related issues within the operations team. Own and drive the end-to-end assurance of SD-WAN services including performance monitoring, fault resolution, and root cause analysis. Work closely with NOC, engineering, vendors, and customer teams to ensure network availability and SLA adherence. Analyze network performance data and recommend optimization actions and corrective measures. Lead or support incident triage, change implementation, and problem management initiatives. Ensure proper documentation of configurations, standard operating procedures (SOPs), and best practices. Assist in knowledge transfer and training of L2 teams for continuous skill upliftment.

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description ob Description: NOC Engineer will be part of 24x7 NOC to support Global Media Services network and across the globe. Qualifications Bachelor of Engineering ( Electronics & Communications, Computer Science, Information Technology) Experience Fresher or 1~4 Years in Telecommunications/transmission domain or Digital Video Broadcasting Domain Preferred Skills Transmission, Networking, Cloud & Video Broadcasting. Certification CCNA/Cloud certifications will be an added advantage. Roles And Responsibilities NOC Engineer will monitor the performance and global video connect network using a variety of tools. They look for Fiber network, L2 devices, Broadcast equipment's and environmental alerts or malfunctions. When an issue is identified, NOC Engineers work to determine the cause of the problem. When a problem impacts the video services, the NOC Engineer works to triage or troubleshoot the problem. NOCs will have standard operating procedures that the NOC Engineer to closely follow. This may include coordinating with third-party vendors, customer contacts, or other internal teams. This increases the knowledge base of the NOC and is a record of the health of the system. Often, the NOC has a ticketing system (Service NOW) that the NOC Engineer is responsible for updating. When problems are too large or complex for quick troubleshooting, NOC Engineers must escalate the issue to management, other Network resources or 3rd party vendors for assistance in reaching a resolution. NOC Engineers maintain ongoing communication within the team and externally, to keep all stakeholders aware of relevant, known issues and the steps being taken.

As passionate about our people as we are about our mission. What We’re All About Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking a dynamic and experienced Business Consultant to join the Service Delivery Centre of Excellence (CoE). As part of this role, you will contribute to delivering innovative digital banking solutions to our North American Banking & Financial Services Clientele. Joining a high-performance team, you'll be at the forefront of technology, involved in implementing Q2’s digital banking platform for Q2’s new clients. If you thrive on problem-solving and exceeding client expectations, we invite you to be a part of this dynamic position. Role & Responsibilities Working Hours: Work the shift from 2:00 PM IST to 12:00 AM IST, providing dedicated support to customers during their operational hours and accommodating global time zone requirements. Business Validation & Testing Perform thorough business analysis validations on deliverables before releasing them to customers, ensuring alignment with business requirements, quality standards, and regulatory compliance. Conduct thorough testing and validation of implemented solutions to ensure adherence to business requirements, quality standards, and regulatory compliance. Lead customers through the test strategy and user acceptance testing (UAT) process, ensuring comprehensive test coverage and successful validation of digital banking products. Provide ongoing support and assistance to clients during the implementation and UAT phase, addressing any issues or concerns, and facilitating continuous improvement initiatives. Defect Triaging Analyze customer tickets and triage issues effectively, collaborating with the technical support team to prioritize and resolve issues promptly. Requirements Management: Lead the development of comprehensive business requirement documents (BRDs), user stories, and functional specifications to articulate project scope, objectives, and deliverables. Conduct in-depth analysis of existing business processes, systems, and data to identify areas for optimization and enhancement. Stakeholder & Cross-functional Collaboration Collaborate with stakeholders, including clients, product managers, program and project managers, technical teams, and quality assurance teams, to gather, analyze business requirements, and configure Q2's digital banking platform. Facilitate requirements workshops, stakeholder meetings, and product demonstrations to gather feedback, address concerns, and ensure alignment with project objectives. Drive customer discussions to proactively resolve queries, concerns, and blockers, leveraging deep domain knowledge and technical expertise to provide effective solutions. Subject Matter Expert Engagement Serve as an expert in digital banking products, offering guidance to internal teams and clients, while also demonstrating expertise in US banking trends and industry best practices. Experience And Knowledge Master's degree in business administration, Information Technology, or related field. 8+ years of Business Analyst/Consultant experience working on Banking & Financial Services Industry with in-depth banking knowledge. At least 2 years of experience working on Core Banking or Digital Banking products/platforms. Proficiency in utilizing essential project management and analysis tools, including Jira, Confluence, Visio, and other industry-standard software Demonstrated ability to collaborate with cross-functional teams and leverage subject matter experts effectively. Familiarity with industry best practices, project management methodologies, and agile principles. Motivated by providing excellent Customer Service Passion for technology Excellent communication skills and good interpersonal skills Strong analytical and problem-solving skills Desire to join a winning team, prove yourself, and ramp up quickly Previous experience working during US shift timings This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. How We Give Back To The Community You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes. At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: PySpark . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

We’re Hiring: Lead – SOC (Security Operations Center) Engineer 📍 Location: [Onsite/Hybrid/Remote – specify] 🕒 Experience: 6+ Years in Cybersecurity/SOC Operations 📜 Certifications Required: Valid CEH, CISSP, CISM, CompTIA Security+, or equivalent 📅 Joining: Immediate / Up to 30 Days Are you a seasoned cybersecurity professional ready to lead SOC operations, manage incident response, and strengthen enterprise security posture? We’re looking for a Lead SOC Engineer to take charge of real-time threat monitoring, incident handling, and mentoring junior analysts. Key Responsibilities Lead end-to-end SOC operations and ensure 24x7 monitoring coverage Manage security incidents: triage, analysis, containment, eradication, and recovery Perform threat hunting, log analysis, and forensic investigations Define and implement SOC playbooks, escalation procedures, and use cases Collaborate with SIEM engineers to tune and optimize correlation rules Stay up to date with latest threats, TTPs, and share insights with the team Mentor L1/L2 SOC analysts and ensure adherence to SLAs and KPIs Required Skills 6+ years in SOC operations , incident response , or threat detection Hands-on experience with SIEM tools (e.g., Splunk, QRadar, ArcSight), EDR, and SOAR Strong understanding of MITRE ATT&CK , malware analysis, and cyber kill chain Proficient in log analysis, threat intelligence integration , and reporting Valid cybersecurity certifications: CISSP, CEH, CISM, Security+, or equivalent Familiar with NIST, ISO 27001, and incident response frameworks Nice to Have Experience with cloud security monitoring (AWS/Azure/GCP) Familiarity with automation in incident response using SOAR platforms Knowledge of scripting (Python, PowerShell) for custom threat detection

Overview Connecting clients to markets – and talent to opportunity With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth. Business Segment Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies. Responsibilities Position Purpose StoneX has an opening for an IT Security Operations Analyst II to join an exciting and growing Security Operations team. This position will report to the IT Security Operations Team Lead and will be responsible for investigating, participating in incident response, creating and improving process and procedures, and providing an operational function to security tooling. Your role will be critical in identifying and reacting to threats to minimize impact to the organization. Key Responsibilities: Analyze and triage security alerts, investigating any suspicious activity with various technologies and taking appropriate action. Investigate security incidents to determine their cause, scope, and impact, and provide actionable recommendations for remediation. Lead and participate in security incident response by contributing to identifying, containing, eradicating, and completing appropriate recovery. Properly escalate and categorize security alerts and incidents, especially with MITRE ATT&CK. Participate in tuning efforts by providing feedback and engaging with the appropriate teams of alert sources. Utilize and automate incident response in a security orchestration, automation, and response (SOAR) platform. Integrate threat intelligence data into security operations to proactively defend against emerging threats by threat hunting and investigation enrichment. Document security processes and procedures as well as incident reports. This job might be for you if: Enjoy investigating and analyzing data to paint a picture and find root cause. Critically think and apply information technology and cyber security knowledge to reach conclusions. Dig till you find an answer. If you don’t know it, you research to find the answer. Make decisions in a time sensitive and stressful situation. Have experience in cyber incident response. You are a team player and willing to help the team improve. Have good verbal and written communication skills. Qualifications To land this role: You need to have a history of being self-motivated and capable of solving problems with minimal oversight. The ability to learn quickly and retain information is key to being successful in this role. You have strong experience working in a competitive, fast-paced, highly technical environment, ideally in the Financial Services Industry. Experience in cyber security, with a focus on security operations, or 3+ years of experience in information technology with experience in incident response or similar experiences. Certifications such as GSEC, GCIH, GCFE, CISSP, CySA+, or equivalent skills. Familiar with the MITRE ATT&CK framework. Demonstrated team-oriented interpersonal skills; ability to effectively interface with a broad range of people and roles across the business. Accepts responsibility and personal accountability. Experience with security orchestration, automation, and response (SOAR) platforms. Prefer experience in using a variety of information technology security tools and technologies. Experience with scripting and automation (e.g., Python, PowerShell). Education / Certification Requirements: Bachelor’s degree in Cyber Security/related field and/or equivilent experience. Working environment: - Hybrid Travel Requirements (if applicable)

As part of the Salesforce COE team, candidate will be responsible to support various Salesforce activities which includes enhancing, maintaining and supporting various Salesforce Instances used by Bureau Veritas business units across globe. Key Qualities : Enthusiasm in customer and internal interactions Excellent written and verbal communication skills Excitement while troubleshooting customer problems Willingness to help customers become more knowledgeable Ability to triage high profile and/or urgent customer issues Works well with other team members and individually with minimal supervision Key Responsibilities: Translate functional requirements into technical requirements. Design and build high-performance, reusable, and reliable Apex code with best practices. Ensure the best possible quality of the application. Support the Salesforce COE Support & Development team to implement a tailored and scalable Salesforce solution. Take ownership of project work and developing client relationships (Should be a confident self-starter). Identify bugs and align with requirements during debugging. Good problem-solving skills and ability to give optimal solutions. Serve as mentor to less-experienced team members. Test bug fixes to make sure they work as per requirements, then deploy them to production. Good problem-solving skills and ability to give optimal solutions. Serve as mentor to less-experienced developers. Both process and technically oriented, understanding business implications of technical choices. Development and implementation of programming interfaces and custom integrations from a variety of different app-exchange modules within the Salesforce.com. Produce Requirements and associated Design Documents for assigned application features/enhancements, as well as necessary production support materials. Skills: Salesforce Functional & Technical knowledge with over 7 + Years of relevant experience in Salesforce. Experience in implementing and running data governance initiatives is necessary. Apex code development. Should have worked with an editor such as Visual Source Code , MavensMate or Eclipse for force.com Salesforce certifications ADM 201 (required), Salesforce PD 1 (required) , Salesforce PD 2 (desired) ,Sales & Service Cloud Consultant (desired). • Experience in Salesforce administration, Data Migration, Integration (Supporting / debugging existing) Integration. • Excellent Communication (Written & Verbal) Skills. • Experience in mentoring the Development team and provide solution to business problems / Platform limitations. • Ability to communicate with customers and provide consultation on Salesforce solutions. • Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements. • Should have good working knowledge of CI/CD/SFDX. • Exposure to Big Objects / LDV is big plus. • Worked on Salesforce Lightning for 3 – 4 projects and good understanding on design principles. • Experience with the development and integration of Salesforce with other enterprise systems (Both on Premise and Cloud based systems). • Good working knowledge of design patterns and should guide team to implement best practices. • Deep understanding of Visualforce, SFDC APEX, Lightning Components, Package Development, SQL/SOQL, XML, HTML, Eclipse, Java, Javascript, SOAP and REST techniques. • Worked on Salesforce Lightning for 3 – 4 projects and good understanding on design principles. • Experience with the development and integration of Salesforce with other enterprise systems (Both on Premise and Cloud based systems). • Programming Languages – APEX, Visual Force, Familiarity with ANT and Eclipse tools for working with the IDE. • Good working knowledge of design patterns and should guide team to implement best practices. • Familiarity with multiple implementation standards and methodologies. • Deep understanding of Visualforce, SFDC APEX, Lightning Components, Package Development, SQL/SOQL, XML, HTML, Eclipse, Java, Javascript, SOAP and REST techniques. • Working Knowledge of FSL (Field Service Lightning), CPQ, Marketing Cloud is big plus. • Understanding of CSS, XLS, repositories (SVN/CVS). • Very strong work ethic with a customer service focus (high intensity). Job Types: Full-time, Permanent Pay: Up to ₹1.00 per year Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Experience: Salesforce Functional & Technical : 10 years (Required) Location: Noida, Uttar Pradesh (Preferred) Work Location: In person

Job Summary We are seeking a proactive and detail-oriented Application Support Engineer to provide critical support across our operational systems, including ServiceNow FSM, custom-built applications, Trident Care Online, and DDF platforms. The ideal candidate will play a vital role in ensuring application stability, resolving issues, and providing stellar user support. This role requires technical troubleshooting skills, application knowledge, and the ability to coordinate with engineering, product, and operations teams to ensure smooth functioning of business-critical systems. Education What We’re Looking For (Qualifications) Bachelor’s degree in Information Technology, Computer Science, or a related technical field. Experience  3+ years of experience in application support, IT operations, or technical support roles.  Prior experience supporting enterprise platforms such as ServiceNow Field Service Management (FSM).  Exposure to custom applications and third-party SaaS platforms like Trident Care Online and DDF.  Familiarity with incident management, issue triage, and root cause analysis. Technical Skills  Strong understanding of ServiceNow platform and workflows (especially FSM module).  Knowledge of SQL or basic scripting for data queries and log analysis.  Experience using monitoring tools and logging systems to troubleshoot application issues.  Ability to read and analyze logs, JSON/XML payloads, and API responses for debugging.  Familiarity with ticketing systems, application lifecycle, and ITIL support processes.  Java & .NET willing to migrate Soft Skills  Excellent problem-solving and analytical thinking abilities.  Strong communication skills—able to interact with technical and non-technical users alike.  Ability to work independently and collaboratively under time constraints.  Organized and methodical in tracking issues and documenting resolutions.  High sense of ownership and accountability. What You’ll Do (Responsibilities) Application Support & Troubleshooting:  Provide daily support for ServiceNow FSM, Trident Care Online, custom- built apps, and DDF.  Triage, diagnose, and resolve incidents and service requests reported by users.  Monitor application health and performance, proactively identifying potential issues. Incident Management  Manage the incident lifecycle from intake to resolution, including severity classification, escalation, and post-incident analysis.  Ensure timely updates and clear communication with stakeholders on ongoing issues.  Document issues, troubleshooting steps, and final resolutions in the knowledge base. Collaboration & Coordination  Work closely with development, QA, and infrastructure teams to resolve underlying issues.  Partner with business users to understand system behaviour, collect feedback, and suggest improvements.  Coordinate with vendors or external support teams for third-party platform issues. Process & Improvements  Identify recurring issues and propose long-term fixes or process improvements.  Assist in system testing during releases or upgrades for supported applications.  Contribute to support documentation, FAQs, and user guides. ServiceNow FSM Focus  Support technicians and dispatch teams using the FSM module.  Troubleshoot workflow errors, assignment issues, and dispatch failures.  Coordinate with ServiceNow developers to resolve configuration or script- based errors. Why We Are Different (Culture) At Growthaxl, you don’t just solve tickets—you empower operations across our ecosystem to run smoothly and reliably.  Autonomy and Trust – You’ll be trusted to own your systems and make data- driven decisions.  Ownership and Mastery – You’ll have opportunities to grow your technical depth and take on complex support challenges.  AI Obsession – We’re always exploring ways to use automation and analytics to improve support workflows.  Customer Centricity – Everything we do is driven by a desire to create better experiences for our users and teams. What We Offer (Compensation & Benefits)  Collaborative Team – Work with experienced engineers, analysts, and product owners.  Paid Time Off – 18 annual leave days to rest and recharge.  Health Insurance – Full medical coverage for you and your dependents.  Celebrations & Events – Regular team meetups and appreciation events.  Learning Culture – Access to training and support to grow your career. ServiceNow,SQL,monitoring tools,JSON/XML payloads,API

Join our Team About this opportunity: We are looking for a Security Specialist profile within the Cyber Defense Center (CDC) in Group Security. The Cyber Defense Center defends Ericsson from cyberattacks originating from external threat actors. It ensures we are one step ahead of adversaries, identify their plans and means to execute them, block and disrupt their execution, and remove their presence from within Ericsson. Its focus is on sophisticated antagonistic threat actors who can do the most harm to Ericsson as a company. In order to achieve this the cyber defense center consists of four teams: threat intelligence, the red team, a process and governance team, and cyber operations. What you will do: 24x7 Security monitoring and incident handling across a complex network. End-to-End triage & investigation of all the threat detections originating from technology. Participate in incident response. Support use case development of detection analytics. Conduct research into new threats, identifying new IOC/TTPs. Work in shifts with efficient and accurate handover procedures. Identify improvements in automation and investigation procedures. Work with the Red team to identify gaps or weaknesses in security coverage. Create threat hunting use cases through security research and threat intelligence. Adhere to SLAs for security investigations. The skills you bring: A minimum of 7 to 12 years of experience working within a Security Operations Center /Managed Security Services environment. Organization and project management skills, Good documentation skills, Positive can-do attitude. Ability to work at odd hours and work constructively under pressure. Worked across different cultures in a global setting and with many stakeholders. Impeccable integrity and track record of working with sensitive information. Technical Competences The Incident Response Process Core networking skills Live Windows, Linux and Memory Forensics Active Directory Analysis Network Threat Hunting Basics of Vulnerability Management Demonstrable experience with Incidence Response in leading public Clouds – Azure, AWS, GCP Experience with Microsoft Azure Cloud - Azure Sentinel, Microsoft security stack, MS Graph API, Entra ID Amazon Web Services (AWS) security tools such as Security Hub, AWS Guard Duty, AWS Macie, AWS CloudTrail Google Cloud Platform (GCP) security tools such as Chronicle and Security Command Centre Able to triage & investigate email threats using platforms like Microsoft EOP, Trellix, Proofpoint Working knowledge of `Security products like Endpoint Detection Response (EDR), Identity Threat Detection (ITDR) & Response, Network Detection & Response (NDR) from leading vendors like Trellix, CrowdStrike, MS Defender for Endpoint, Vectra Experience in IT Security and risk management. Security related certification like SANS GCIH, GCIA, GMON, GREM, CEH, CISSP, CHFI and Incident Response certification is an added advantage.