5821 Triage Jobs - Page 22

We have an exciting role of Scrum Master to drive and translate creative and contemporary ideas to solid design and impact. You will have a key role in design and deployment of creative campaigns with our global clients, including many Fortune 50 companies About US We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! This is an exciting role and would entail you to Facilitate stand-ups, sprint planning, retrospectives, and other agile ceremonies. Ensure the team meets delivery commitments and continuously improves workflow. Triage all incoming request tickets to ensure tasks are assigned to the appropriate platform/product teams based on the ask. (This triage process will involve a keen understanding of the capabilities of the design system and its components. As well as the capabilities of the platform to ensure the request is quickly and efficiently assigned to the correct team.) Prioritize request tickets based on a variety of business needs and product owner feedback. Monitor Content Editor performance, analyze metrics, and suggest improvements for continuous optimization. Assist in troubleshooting project blockers or team challenges and provide resolutions to maintain team momentum. Encourage a culture of continuous improvement, openness, and accountability within the team. Collaborate closely with cross-functional teams, including designers, developers, product owners and other Scrum Masters, to ensure smooth content deployment and integration. Track and report on team performance, identifying areas for improvement and implementing solutions. Work together respectfully with other disciplines in an Agile-oriented environment This may be the right role for you if you have 8+ years of development or related work experience. 3+ years of experience in content management or digital project management. 1+ years in a leadership or scrum master role. Fluency in English is mandatory. Bachelor’s degree in IT or a related field. Proven experience in agile project management (Scrum or Kanban) with certification as a Scrum Master (CSM or PSM) preferred. Experience using Atlassian suite, primarily JIRA; creating and managing tickets and workflows. Familiarity with HTML/CSS and basic web development concepts is a plus. Hands-on experience with Contentful CMS or similar content management platforms Basic understanding SEO best practices and content strategy. A strong understanding of CRM (email, SMS) and experience with CRM systems like SFMC, Adobe Campaign, or Marketo. Strong leadership, problem-solving, and organizational skills. Ability to work collaboratively in a remote, cross-functional, and multicultural team environment. Strong communication skills, with the ability to engage and manage stakeholders across multiple time zones. Shift - 2 to 11 pm Work Model - Hybrid Location - Chennai & Bangalore Note - Immediate joiners preferred

Key Responsibilities: Independently complete small- to medium-sized features and defects Participate in team planning activities Able to triage simple issues independently, and more complex issues with some assistance Participate in technical design and review of features, with guidance Consistently follow best practices and guidelines Help to mentor new team members Know how to prioritize your own work Understand the business supported by your applications Proactively communicate status and issues to their manager Propose ideas within the team to increase effectiveness through automation Focused learning to attain expertise in one or more technical areas Show a commitment to delivery deadlines, in particular seasonal and vendor partner deadlines that are critical to Best Buy’s continued success Requirements: 3+ years of relevant professional experience with a bachelor’s or associate degree, OR equivalent. Including: 1+ years of experience with Mobile App development using frameworks like React Native 1+ years of experience with Web development using TypeScript, and frameworks like React 1+ years of experience with unit testing, integration testing, and CI/CD pipelines Preferred: Good understanding of software architecture principles and design patterns Prior experience building backend systems in either: Java with Spring/Spring Boot, OR C# with .NET Core / .NET 6+ Experience with REST APIs, JSON, and HTTP protocols Good understanding of relational databases (e.g., PostgreSQL, SQL Server, MySQL) and ORM frameworks (e.g., Hibernate, Entity Framework) Familiarity with containerization (Docker) and cloud platforms (AWS, Azure, or GCP). Familiarity with event-driven architectures (Kafka, RabbitMQ, etc.) Familiarity with NoSQL databases (MongoDB, Redis, etc.) Experience working in Agile/Scrum environments About Best Buy: Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri. No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family. General Summary The Office RN assists the physician or mid-level provider by providing assessments’, treatment, testing, and education for the patients of the practice. Must be well organized, high level of professionalism, excellent customer service skills, detail oriented, able to multitask efficiently, critical thinker and able to perform in a fast-paced work environment. Essential Duties And Responsibilities Follows established hospital policy regarding patient safety measures such as infection prevention, safe patient handling and movement, critical lab notification, etc. to ensure that patient care is provided in an optimally safe environment. Maintains and cares for central line and prevents surgical site infections per policy. Administers medications (oral, IM, SC, topical, and IV) as ordered. Assists the provider with procedures, setting up instruments and supplies. Assists with examination as requested within scope of practice. Phone triage. Acts as a general liaison between physician/APP and patient. Calls patients with normal/abnormal test results, answer’s questions and assisting physician with return calls. Documents chief complaint/visit reason and details according to provider preference. Documents patient care in the medical record completely and accurately. Initiates, reviews, and updates patient's medication and summary lists according to provider preference. Maintains optimum inventory of medications and supplies. Maintains venous access devices (ports) and administers IV push medications and flushes as ordered. Escorts patients to exam room and obtains patient weight and vital signs accurately. Informs and sets up patients and/or guardian for My Chart at the time of service and informs and educates patients regarding the benefits of signing up for the My Chart. Performs point of care lab testing and obtains blood samples and other specimens for lab testing as ordered. Provides patient teaching and supportive services as directed. Provides treatments as ordered. Train’s RN, LPN and MA in the clinic role. Schedules diagnostic and therapeutic procedures,obtain’ s precertification authorization as required by payers and ordered by the provider. Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, team player, and meets attendance/punctuality requirements. Education Graduate of an accredited RN program required. Work Experience Nursing or other health care experience preferred but not required. Certification/License Current RN license in the state of Missouri or Compact state required. American Heart Association Basic Life Support certification required. Mental/Physical Requirements Considerable mental concentration required. Lifting up to 35 lbs., turning activities and nearly constant walking required. Standing, turning, carrying, pushing, pulling, stooping, crouching, twisting, and reaching. Working Conditions Frequent exposure to infectious disease and hostile persons at times. Frequent exposure to communicable disease via blood and other body fluids. Minimal physical discomfort. At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Apply now to join us on our mission in health care.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Principal BizOps Engineer The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE). The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. This role will support the 'Real Time Payments' products, that allows the transfer of funds instantly. Real-time payments are being used globally to provide a more seamless banking experience for the financially excluded, offering a level of trust that was previously only available through physical cash Specific Skills Serve as the primary contact responsible for the overall application health, performance, scalability, resilience and capacity Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Partner with the development and product team of a new application to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment. Practice sustainable incident response and blameless post-mortems while taking a holistic approach to problem solving and optimizing time to recover. Automate data-driven alerts to proactively escalate issues. Work with development teams to establish SLOs and improve reliability. Tackle complex development, automation, and business process problems. Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Increase automation and tooling to reduce toil and manual intervention Analyses ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Strategizing, designing, and supporting highly efficient solutions for security, resilience, performant, networking, availability, blue-green deployments in context of business application. Awareness of security implementations, certificate management lifecycle, mutual TLS, SSL handshake, SSH keys, symmetric and asymmetric encryptions Role Qualifications The ideal candidate will have experience in many of these areas: BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Coding or scripting exposure. Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth. Experience with algorithms, data structures, scripting, pipeline management, and software design Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Interest in designing, analysing, and troubleshooting large-scale distributed systems. Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team. Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system. Comfortable collaborating with cross-functional teams to ensure that expected system behaviour is understood and monitoring exists to detect anomalies. Preferred Qualifications Coding experience in one or more of the following: C++, Java, Python, Go Experience with algorithms, data structures, scripting, pipeline management, and software design. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Experience in a SRE role or related field. Experience in Monitoring tools such as Splunk, Dynatrace. Experience with Java, J2EE, WebServices (SOAP/REST), Spring/Spring Boot is a plus. Experience in production support environments and ITIL processes. Experience with industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, Groovy and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required. Developing and maintaining cloud solutions on Azure, GCP, or AWS in accordance with best practices. Expert level understanding of : Client-server relationships Network concepts (Layer 1 to Layer 3) Stack trace analysis (TCP dumps, heap dumps, CPU/memory analysis, thread dumps). Load balancers and application firewalls. Operating System navigation. Logging and monitoring methods, standards, and tools. High availability and business continuity planning Caching concepts Configuration management Awareness of security implementations, certificate management lifecycle, mutual TLS, SSL handshake, SSH keys, symmetric and asymmetric encryptions Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-254788

Bravura’s Commitment and Mission At Bravura Solutions, collaboration, diversity and excellence matter. We value your ideas, giving you room to be curious and innovate in an exciting, fast-paced, and flexible environment. We look for many different skills and abilities, as well as how you can add value to Bravura and our culture. As a Global FinTech market leader and ASX listed company, Bravura is a trusted partner to over 350 leading financial services clients, delivering wealth management technology and products. We invest significantly in our technology hubs and innovation labs, which inspire and drive our creative, future-focused mindset. We take pride in developing cutting-edge, digital first technology solutions that support our clients to achieve financial security and prosperity for their customers. About The Role Bravura is a fast-moving finance technology company and managed service provider, supporting large financial services institutions across multiple jurisdictions. As a trusted data processor for our clients, security is at the core of what we do. Our business is evolving rapidly, and this is a unique role to help shape a growing information security function during a period of high-impact transformation. The Security Operations Analyst will support build out of our internal capability and partner closely with our outsourced SOC provider. This is a hybrid role combining incident response coordination, vulnerability management, and offensive security activities—including penetration testing support and remediation tracking. You’ll play a vital role in ensuring we meet both our internal security obligations and the high expectations of our financial services clients. What You’ll Do Act as the in-house lead for escalations from our third-party MDR/SOC, supporting triage, investigation, and coordination of incident response Support the vulnerability management programme such as scan scheduling, triage, risk prioritisation, and remediation tracking Coordinate internal and third-party penetration tests, supporting remediation efforts and reporting Ensure security operations support our obligations as a data processor and align with clients’ requirements Track and report on operational metrics and security KPIs Assist in developing and maintaining incident response playbooks and standard operating procedures Monitor the threat landscape to inform detection and response activities Support audits and client due diligence processes where required Unleash your potential To be successful in this role, your background and experience will include: 5+ years’ experience in a security operation, incident response, or SOC analyst role Experience working with (or within) an industry leading MDR/SOC provider Solid understanding of vulnerability management tools and risk-based remediation Familiarity with regulatory and client security expectations in financial services or highly regulated environments Knowledge of attack techniques and incident response frameworks (e.g. MITRE ATT&CK) Bonus: scripting/automation, cloud security experience (AWS/Azure), understanding of data protection principles Industry security certifications are a bonus. Working at Bravura Our people are the heart of our business. We work hard to provide a rich employee experience and a robust framework for ongoing career development. Competitive salary and employee benefits scheme. Flexible working hours, we value work-life balance. Maternity/ Parental (including secondary) leave policy. Cab facility available in Delhi/NCR. Meal facility available Free Medical Insurance So, what’s next? We make hiring decisions based on your experience, skills and passion so even if you don’t match every listed skill or tick all the boxes, we’d still love to hear from you. Please note that interviews are primarily conducted virtually and if you require any reasonable adjustments or would like to note which pronouns you use, please let us know. All final applicants for this position will be asked to consent to a criminal record and background check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Please email your resume to: hr@sanganan.co.in 🚀 Open Positions 1. Team Lead – IT Support (Microsoft 365 / Azure) Reports To: Head of Managed Services & Support Key Responsibilities: Lead a team of L2/L3 engineers delivering Microsoft 365 and Azure support. Own escalations and ensure end-to-end incident resolution. Monitor ticket SLAs, response quality, and customer satisfaction. Plan 24x7 shift/standby rosters and oversee rotation. Coordinate with internal teams (Sales, Projects, Security). Drive team coaching, documentation standards, and SOPs. Must-Have: 5+ years of IT support experience, 1–2 years in leadership. Strong expertise in Microsoft 365 (Exchange, Intune, Teams, SharePoint) and Azure (Entra ID, VM, networking). Excellent spoken and written English – clear and professional communication is a must. Experience managing support teams and planning rotations. Good-to-Have: Microsoft certifications (e.g. MS-101, AZ-104, SC-series) Familiarity with Jira, Freshservice, ServiceNow Exposure to managed services, documentation, SOP design Best-to-Have: Fortinet experience (FortiGate firewall, VPN, policies) Familiarity with Defender for Endpoint, Sentinel, Purview Prior SOC or cybersecurity support experience 2. IT Support Engineer – Microsoft 365 / Azure (L2/L3) Reports To: Team Lead – IT Support We are hiring engineers across Level 2 and Level 3 support tiers. Internally designated as L2/L3; externally positioned as L1/L2 to clients. Key Responsibilities – L2: Troubleshoot Microsoft 365 issues (Teams, Outlook, SharePoint, OneDrive, Intune). Manage device onboarding, MFA, Conditional Access. Communicate effectively via phone/email and document resolutions. Escalate critical issues to L3 or vendors. Key Responsibilities – L3: Deep-dive troubleshooting and advanced Azure/M365 configurations. Handle escalated or high-impact incidents. Execute support for projects (tenant migrations, VM setup, scripting). Use PowerShell for automation and diagnostics. Must-Have: 3+ years in IT support with Microsoft 365/Azure. Strong English communication (written & spoken). Experience with admin centers, Intune, Entra ID, Azure VMs, basic PowerShell. Willingness to work in shift/standby coverage as needed. Good-to-Have: Microsoft certifications (e.g. MS-100, AZ-104, SC-300) Experience with managed services or client-facing support Familiarity with ticketing systems and knowledge bases Best-to-Have: Fortinet firewall (VPN, policy config) Microsoft security tools (Sentinel, Defender, Purview) SOC background or experience with security triage and alerts

Job Title: Data Analyst Career Level: C3 Introduction to role Are you ready to lead the charge in data management excellence? As a Senior Data Analyst, you'll be instrumental in driving operational and technical proficiency for the US BBU. Your role is crucial in ensuring data accuracy and efficiency, supporting key business functions to achieve strategic goals. You'll bridge the gap between business collaborators and IT, translating sophisticated needs into actionable data solutions that enhance decision-making. Your analytical prowess will guide the development of innovative data products, influencing business strategy and fostering collaboration across teams. With a focus on leadership, you'll mentor a team of data professionals, encouraging continuous improvement and innovation. Are you prepared to deliver clear, actionable insights and drive business transformation? Accountabilities Provide operational and technical support for US BBU data management activities – data quality management, business process workflows, and data management needs for downstream applications and tools. Fix and triage operational issues related to data processing, business user queries, data investigation, and ad-hoc analytics. Perform data validation, reconciliation, and basic ad-hoc analyses to support business teams. Act as a liaison between Commercial/Medical collaborators and IT for customer concerns and issue resolution. Assist in handling access, user roles, and updates across platforms like Sharp. Essential Skills/Experience Quantitative bachelor’s degree from an accredited college or university is required in one of the following or related fields: Engineering, Operations Research, Management Science, Economics, Statistics, Applied Math, Computer Science or Data Science. An advanced degree is preferred (Master's, MBA or PhD). Proficient in PBI, PowerApps [development & fix], SQL, Python, Databricks, and AWS S3 operations. Strong understanding of data governance, privacy standards, and operational best practices. Excellent communication and influencing skills with consistent record to develop and efficiently. Experience working in a business support or operational data management environment. Organization and time management skills. Define and document detailed user stories, acceptance criteria, and non-functional requirements for the data products. Engage with cross-functional collaborators to understand their requirements, difficulties, and expectations. Advocate for a user-centric design approach, ensuring that the data products are intuitive, accessible, and meet the needs of the target users. Collaborate with the development team to plan and implement agile sprints, ensuring timely delivery of high-quality features. Supervise the data product ecosystem’s Business architecture, design, and development. Supervise industry trends and standard processes in data product development and management. Collaborate closely with business collaborators to understand their requirements and translate them into technical solutions. Supervise the end-to-end development lifecycle of the data products, from conceptualisation to deployment. Strong leadership and communication skills with demonstrated ability to work collaboratively with a significant number of business leaders and cross-functional business partners. Present succinct, compelling reviews of independently developed analyses infused with insight and business implications/actions to be considered. Strategic and critical thinking with the ability to engage, build and maintain credibility with Commercial Leadership Team. Strong organizational skills and time management; ability to handle diverse range of simultaneous projects. Desirable Skills/Experience Knowledge of AZ brand and Science. Experience of working with multiple 3rd party providers, including information technology partners. Strategic and critical thinking with the ability to engage, build and maintain credibility with Commercial Leadership Team. Understanding of US BBU commercial and medical business functions. Experience with Sharp [Internal AZ platform] administration, Power Apps development or troubleshooting. When we put unexpected teams in the same room, we ignite ambitious thinking with the power to encourage life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our outstanding and ambitious world. At AstraZeneca, you'll be part of a versatile distributed team that powers our enterprise to better serve patients every day. We demonstrate exciting new technology and digital innovations to accelerate our evolution. With an ambitious spirit that keeps us ahead of the rest, we apply creativity to every task we do. Our fast-paced environment grows with collaboration among bright minds who support each other while pushing forward. Here you'll find countless opportunities to build an outstanding reputation while being rewarded for your successes. Ready to make an impact? Apply now to join our dynamic team! Date Posted 25-Jul-2025 Closing Date 27-Jul-2025 AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Role As Staff Data Scientist for the business area you will work closely with the Business Team, Product Managers, Data Governance team, Analysts, Scientists and Data Engineers in order to deliver Company, Business, Product OKRs (Objectives and Key Results). You will also look into data initiatives that drive efficiency in the e2e (end to end) process, from data ingestion to insight generation including data science / machine learning models for decisioning. This role is an excellent opportunity for anyone who is interested in helping /building/embedding data initiatives into several products in a rapidly scaling environment. You will be able to influence our roadmap, learn about best practices and be able to quickly see the impact of your work. As a Staff Data Scientist You’ll Be Develop and plan our roadmap for our domain analytics and data engineering & science team Run scrum ceremonies with our Product/Business team Triage requests, create the work breakdown structure and assign it to respective Engineers/Scientists Work with Engineers, Scientists and governance team to identify challenges they face and work with them to identify solutions to these problems Ensure stakeholders are updated and informed about changes in our domain specific data needs Build and track metrics for the performance of our Engineering & Science team. Feedback to Product and Business Teams Ability to deal with ambiguity and propose innovative solutions without getting blocked What Are We Looking For You have 10+ years of experience in Software development or Machine Learning. With 4+ years of product management experience and at least 2 years as a Product Owner embedding data initiatives into products especially Data Science and Machine Learning You can prioritise ML Data Science and Machine Learning product roadmaps for the respective businesses based on OKRs and priorities You have a deep understanding of managing technical products with a background in data You have a high level understanding with big-data technologies such as Spark, SparkML, Hadoop etc. Strong knowledge of Cloud (AWS or other) You’ve delivered on fast-growing product-focused company before as a Data Manager or Data Lead or Data Program manager (products where the customer is retail or small business - as opposed to internal-facing tools) You’re organised, pragmatic and capable of engaging, guiding and leading cross functional teams or managing large scale enterprise products. You have technical knowledge and experience and have strong empathy for developer audience You’re a self-starter who can work comfortably in a fast-moving company where priorities can change and processes may need to be created from scratch with minimal guidance. You have significant experience working with varied stakeholders You have good technical knowledge in SQL, strong in Python programming You have a good understanding on how the performance optimization works in the end to end data pipeline including ML/DS inferencing You have excellent leadership skills - you have managed a team of data scientists before and coached them to become better versions of themselves OUR TECH STACK (You don’t have to excel in all, but willing to learn them): Databricks on AWS Python Snowflake Tecton - feature store Fiddler - model observability platform What You Will Get In Return Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you’ll get: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

About the role Accountable for probing, triaging, dispatching job to the right man with the right skills using necessary tool either via phone or emails You will be responsible for Following our Business Code of Conduct and always acting with integrity and due diligence - Understands business needs and in depth understanding of Tesco processes - Builds on Tesco processes and knowledge by applying CI tools and techniques - Responsible for completing tasks and transactions within agreed metrics - Solves problems by analyzing solution alternatives - To Probe, Triage and Dispatch Jobs for the Stores - Allocate the right man with the right skill at the right time - Responds with appropriate levels of urgency to situations that require quick response or turnaround You will need Basic MS Office - Excel, Word, PowerPoint Any Graduate (preferred Mechanical Engg. graduate) with 2+ years of experience in Technical Support Numeracy Skills Active Listening English Speaking, Reading and Writing Planning & Organising Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Ipython . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Position Title: Security Operations Engineer Reports To: Director of Security Operations Security Operations Engineer is a technical subject matter expert responsible for executing key functions of CDK’s Security Monitoring and Response strategy with an automation first mindset. This individual plays a key technical role in our Security Operations organization and enables effective incident response via automated workflows and efficient threat detection content. Key Responsibilities Technical Leadership: Exemplify security principles and culture Develop, implement, and tune automation playbooks that enable incident response Effectively partner across security, technology, and business teams Provide technical leadership to the security operations team Develop effective metrics and use them to drive meaningful improvements Automated Detection & Response Work with security operations team members to identify response actions which can be automated to drive efficiency throughout response Build automation workflows to contribute to auditable and efficient incident response Drive continuous improvement in CDK’s detection capability using automation, threat and anomaly detection, coverage assurance, and external threat intelligence Build threat detection queries based on attacker techniques and threat intelligence Support and tune threat detection content and automation workflows based on metrics and security operations feedback Incident Response: Develop incident response playbooks and drive response playbook automation, regularly test playbook effectiveness and drive improvement Lead response to medium or higher criticality impact security incidents in accordance with the incident response plan, and effectively coordinate with internal and external parties Effectively triage and identify root cause of security alerts and incidents Serve as a technical leader for significant security incidents Assure 24x7x365 incident response coverage and escalation processes Regularly update the list of likely security incident scenarios using external threat intelligence, collaboration with internal technology teams, and other data sources Security Posture Improvement Use offensive security techniques and exercises to identify detection and response gaps and drive remediation Regularly practice incident response plans and procedures in collaboration with internal and external stakeholders Education Required Qualifications: Bachelor’s degree in computer science, information security, or an equivalent experience Experience Minimum of 6 years in cybersecurity, with at least 3 years in a developer role Expert technical expertise in python, javascript, and powershell Experience building SOAR workflows Experience building and tuning threat detection content Experience leading the response to enterprise security alerts and incidents Strong background in security monitoring, automation, and incident response, preferably in a complex SaaS environment Experience with SIEM tools, process automation, cloud environment monitoring, IDS/IPS, firewalls, EDR solutions, MDR/MSSP providers At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

About Welspun Welspun World is one of India's fastest growing global conglomerates with businesses in Home Textiles, Flooring Solutions, Advanced Textiles, DI Pipes, Pig Iron, TMT bars, Stainless Steel, Alloy, Line Pipes, Infrastructure & Warehousing. At Welspun, we strongly believe in our purpose to delight customers through innovation and technology, achieve inclusive & sustainable growth to remain eminent in all our businesses. From Homes to Highways, Hi-tech to Heavy metals, We lead tomorrow together to create a smarter & more sustainable world. Job Purpose/ Summary Provide end-to-end L1 and L2 application support by monitoring alerts, troubleshooting issues, collaborating with cross-functional teams, performing root cause analysis, managing incidents through ITSM tools, and maintaining documentation, with proficiency in SQL, monitoring tools, and basic scripting knowledge. Job Title Product_Support_Engineer_IT_SSC Job Description We are looking for a motivated Product Support Engineer to join our team. In this role, you will act as the primary point of contact for customers, providing technical support and troubleshooting assistance for our products. You will work closely with cross-functional teams including engineering, product management, and sales to resolve customer issues efficiently and contribute to product improvements. The ideal candidate will have strong problem-solving skills, technical knowledge, and a passion for delivering exceptional customer service. Principal Accountabilities Troubleshooting, diagnosing, communicating, escalating, documenting, testing resolving, collaborating, training, monitoring, analyzing, reporting supporting, upgrading, advising, Application Support, Issue Resolution Documentation and Analysis, Monitoring, SQL, SOP Monitor application alerts, logs, and dashboards using tools like Grafana, Kibana, or custom portals Acknowledge and triage tickets raised through email, ITSM tools (e.g., Jira, ServiceNow, Freshdesk., or monitoring systems Provide first-level support for known issues by following SOPs and predefined resolution workflows Log and escalate unresolved issues to L2 support or engineering teams with necessary diagnostics Perform advanced troubleshooting of application issues (e.g.API failures, DB errors, latency. Query databases (e.g MySQL, PostgreSQL, Oracle. to validate and analyze incidents Collaborate with development, QA, and infrastructure teams to resolve underlying technical problems Participate in root cause analysis (RCA. and assist with bug fixes or data corrections Deploy patches configuration updates, or service restarts under controlled environments (non-prod/prod. Maintain documentation such as knowledge base articles, SOPs, and FAQs 2–3 years of experience in application support, with exposure to both L1 and L2 roles Good understanding of application architectures, APIs, and microservices (REST/SOAP. Experience using monitoring/logging tools (e.g., ELK Stack, Grafana, Prometheus. Proficient in SQL for data queries and validations Strong problem-solving and communication skills Basic knowledge java/python/JS is a plus Familiarity with ITIL concepts like incident, change, and problem management. Key Interactions Client Relations ,Training and Development ,Top Management,Mid Management,Junior Management Experience 2 Competency Name Competency Name Proficiency Level Information TechnologyExpert Technology skills(IT.Expert IT OperationsExpert Change ManagementExpert Problem SolvingExpert CollaborationExpert Business & Commercial acumenExpert Global Mind-setExpert EntrepreneurshipProficient People ExcellenceProficient Information TechnologyExpert Technology skills(IT.Expert IT OperationsExpert Change ManagementExpert Problem SolvingExpert CollaborationExpert Business & Commercial acumenExpert Global Mind-setExpert EntrepreneurshipProficient People ExcellenceProficient

About Welspun Welspun World is one of India's fastest growing global conglomerates with businesses in Home Textiles, Flooring Solutions, Advanced Textiles, DI Pipes, Pig Iron, TMT bars, Stainless Steel, Alloy, Line Pipes, Infrastructure & Warehousing. At Welspun, we strongly believe in our purpose to delight customers through innovation and technology, achieve inclusive & sustainable growth to remain eminent in all our businesses. From Homes to Highways, Hi-tech to Heavy metals, We lead tomorrow together to create a smarter & more sustainable world. Job Purpose/ Summary Provide end-to-end L1 and L2 application support by monitoring alerts, troubleshooting issues, collaborating with cross-functional teams, performing root cause analysis, managing incidents through ITSM tools, and maintaining documentation, with proficiency in SQL, monitoring tools, and basic scripting knowledge. Job Title Product_Support_Engineer_IT_SSC Job Description We are looking for a motivated Product Support Engineer to join our team. In this role, you will act as the primary point of contact for customers, providing technical support and troubleshooting assistance for our products. You will work closely with cross-functional teams including engineering, product management, and sales to resolve customer issues efficiently and contribute to product improvements. The ideal candidate will have strong problem-solving skills, technical knowledge, and a passion for delivering exceptional customer service. Principal Accountabilities Troubleshooting, diagnosing, communicating, escalating, documenting, testing, resolving, collaborating, training, monitoring, analyzing, reporting, supporting, upgrading, advising, Application Support, Issue Resolution, Documentation and Analysis, Monitoring, SQL, SOP. Monitor application alerts, logs, and dashboards using tools like Grafana, Kibana, or custom portals. Acknowledge and triage tickets raised through email, ITSM tools (e.g., Jira, ServiceNow, Freshdesk., or monitoring systems. Provide first-level support for known issues by following SOPs and predefined resolution workflows. Log and escalate unresolved issues to L2 support or engineering teams with necessary diagnostics. Perform advanced troubleshooting of application issues (e.g., API failures, DB errors, latency.. Query databases (e.g., MySQL, PostgreSQL, Oracle. to validate and analyze incidents. Collaborate with development, QA, and infrastructure teams to resolve underlying technical problems. Participate in root cause analysis (RCA. and assist with bug fixes or data corrections. Deploy patches, configuration updates, or service restarts under controlled environments (non-prod/prod.. Maintain documentation such as knowledge base articles, SOPs, and FAQs. –3 years of experience in application support, with exposure to both L1 and L2 roles. Good understanding of application architectures, APIs, and microservices (REST/SOAP.. Experience using monitoring/logging tools (e.g., ELK Stack, Grafana, Prometheus.. Proficient in SQL for data queries and validations. Strong problem-solving and communication skills. Basic knowledge java/python/JS is a plus. Familiarity with ITIL concepts like incident, change, and problem management. Key Interactions Client Relations ,Training and Development ,Top Management,Mid Management,Junior Management Experience 2 Competency Name Competency Name Proficiency Level Information TechnologyExpert Technology skills(IT.Expert IT OperationsExpert Change ManagementExpert Problem SolvingExpert CollaborationExpert Business & Commercial acumenExpert Global Mind-setExpert EntrepreneurshipProficient People ExcellenceProficient Information TechnologyExpert Technology skills(IT.Expert IT OperationsExpert Change ManagementExpert Problem SolvingExpert CollaborationExpert Business & Commercial acumenExpert Global Mind-setExpert EntrepreneurshipProficient People ExcellenceProficient

Company Qualcomm India Private Limited Job Area Engineering Group, Engineering Group > Software Engineering General Summary Details: Expected to individually triage stability issues Possess good analytical / problem solving skills Possess good C, Python programming skills and awareness of operating system concepts is a basic prerequisite MS-DOS, Linux commands, batch, shell programming basics Have awareness of any debugger (such as gdb / Trace32 etc) usage / fundamentals of any processor architecture and peripherals Prior experience to debugging embedded systems and C++ programming skill would be an added advantage Skills/keywords: Triage, Debugging, RTOS, Trace32, Stability, OS concepts, computer architectur Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3074879

As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob. Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights. Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories. Location: Remote (India) – Candidates must be based in Delhi NCR Role Description: As a Merchant Care Specialist at ShipBob, you will play a crucial role in enhancing the merchant experience by providing resolution-oriented support across chat, email, and phone as needed, ensuring flexibility across all communication channels in a 24/7 support environment. You’ll build and maintain solid merchant relationships, ensure timely and empathetic follow-ups, and collaborate cross-functionally to resolve issues swiftly. You must be available to work a flexible schedule, including rotational shifts covering mornings, nights, weekends, and holidays, based on business needs. Your day-to-day will include managing case and task workflows, researching merchant concerns, leveraging SOPs and tools for high-quality outcomes, and creatively solving challenges - even those outside standard procedures - to deliver a best-in-class merchant experience. This role reports to the Team Lead, Merchant Care. What You’ll Do: Provide support to merchants via chat, email, and phone as needed, ensuring flexibility across communication channels. Utilize all available SOPs, tools, and resources to ensure an exceptional merchant experience on every interaction, across all support channels. Manage different workflows, including case/task management and outbound callbacks or follow-ups. Creatively solve merchant issues, even those outside standard SOPs, while ensuring a successful merchant outcome. Triage and escalate urgent issues quickly and appropriately. Maintain consistency with follow-ups to ensure timely and complete resolution of merchant concerns. Communicate effectively with merchants and internal stakeholders, with clarity and empathy. Manage multiple applications and resources, including contact management systems and knowledge bases. Identify and share merchant feedback and trends (VOC) to help improve the overall experience. Adhere to quality processes while ensuring high levels of service. Additional responsibilities and initiatives as necessary to support the team and merchant needs. What You’ll Bring To The Table: 3–5 years of overall experience, with at least 1 year in a merchant or customer support role. Excellent written and verbal English communication skills, with the ability to express yourself with confidence and empathy. Strategic thinking and creative problem-solving to resolve time-sensitive challenges. Demonstrated ability to manage priorities in a high-pressure, fast-paced environment. A highly motivated self-starter mindset with a desire to learn, grow, and contribute to team success. Ability to collaborate in a team-oriented culture and contribute to continuous improvement efforts. Perks & Benefits: Medical, Term & Accidental Insurance All Purpose Leave (casual & sick time): 12 days Earned Leave: 15 days Public Holiday: 12 days Generous Maternity & Paternity Leave Quarterly Wellness Day Work From Home Allowance See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, Mexico, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri. No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family. General Summary The Office LPN assists the physician or mid-level provider by providing assessment’s, treatment, testing, and education for the patients of the practice. Must be well organized, high level of professionalism, excellent customer service skills, detail oriented, able to multitask efficiently, critical thinker and perform’ s in a fast-paced work environment. Essential Duties And Responsibilities Follows established clinic policy regarding patient safety measures such as infection prevention, safe patient handling and movement, critical lab notification, etc. to ensure that patient care is provided in an optimally safe environment. Administers medications (oral, IM, and SC) as ordered. Assists the provider with procedures, maintaining sterile field and managing instrument trays. Assists with examination as requested within scope of license. Phone triage. Acts as a general liaison between physician/APP and patient. Calls patients with normal/abnormal test results, answer’s questions and assisting physician with return calls. Documents chief complaint/visit reason and details according to provider preference. Escorts patients to exam room and obtains patient height, weight, and a full set of vital signs accurately. Initiates, reviews, and updates patient's medication and summary list according to provider preference. Performs point of care lab testing and obtains blood samples and other specimens for lab testing as ordered. Informs and sets up patients and/or guardian for My Chart at the time of service and informs and educates patients regarding the benefits of signing up for My Chart. Provides patient teaching and supportive services as needed. Provides treatments as ordered. Schedules diagnostic and therapeutic procedures, obtain’ s precertification and authorization as required by payers and ordered by provider. Trains LPN and MA in the clinic role. Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, is a team player, and meets attendance/punctuality requirements. Education Graduate of an accredited LPN program and approved IV therapy course. Work Experience Nursing or other health care experience preferred but not required. Certification/License Current LPN license in the state of Missouri required. American Heart Association Basic Life Support required. Mental/Physical Requirements Considerable mental concentration required. Lifting up to 35 lbs., turning activities and nearly constant walking required. Standing, turning, carrying, pushing, pulling, stooping, crouching, twisting, and reaching. Working Conditions Frequent exposure to infectious disease and hostile persons at times. Frequent exposure to communicable disease via blood and other body fluids. Minimal physical discomfort. At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Apply now to join us on our mission in health care.

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Role As Staff Data Scientist for the business area you will work closely with the Business Team, Product Managers, Data Governance team, Analysts, Scientists and Data Engineers in order to deliver Company, Business, Product OKRs (Objectives and Key Results). You will also look into data initiatives that drive efficiency in the e2e (end to end) process, from data ingestion to insight generation including data science / machine learning models for decisioning. This role is an excellent opportunity for anyone who is interested in helping /building/embedding data initiatives into several products in a rapidly scaling environment. You will be able to influence our roadmap, learn about best practices and be able to quickly see the impact of your work. As a Staff Data Scientist You’ll Be Develop and plan our roadmap for our domain analytics and data engineering & science team Run scrum ceremonies with our Product/Business team Triage requests, create the work breakdown structure and assign it to respective Engineers/Scientists Work with Engineers, Scientists and governance team to identify challenges they face and work with them to identify solutions to these problems Ensure stakeholders are updated and informed about changes in our domain specific data needs Build and track metrics for the performance of our Engineering & Science team. Feedback to Product and Business Teams Ability to deal with ambiguity and propose innovative solutions without getting blocked What Are We Looking For You have 10+ years of experience in Software development or Machine Learning. With 4+ years of product management experience and at least 2 years as a Product Owner embedding data initiatives into products especially Data Science and Machine Learning You can prioritise ML Data Science and Machine Learning product roadmaps for the respective businesses based on OKRs and priorities You have a deep understanding of managing technical products with a background in data You have a high level understanding with big-data technologies such as Spark, SparkML, Hadoop etc. Strong knowledge of Cloud (AWS or other) You’ve delivered on fast-growing product-focused company before as a Data Manager or Data Lead or Data Program manager (products where the customer is retail or small business - as opposed to internal-facing tools) You’re organised, pragmatic and capable of engaging, guiding and leading cross functional teams or managing large scale enterprise products. You have technical knowledge and experience and have strong empathy for developer audience You’re a self-starter who can work comfortably in a fast-moving company where priorities can change and processes may need to be created from scratch with minimal guidance. You have significant experience working with varied stakeholders You have good technical knowledge in SQL, strong in Python programming You have a good understanding on how the performance optimization works in the end to end data pipeline including ML/DS inferencing You have excellent leadership skills - you have managed a team of data scientists before and coached them to become better versions of themselves OUR TECH STACK (You don’t have to excel in all, but willing to learn them): Databricks on AWS Python Snowflake Tecton - feature store Fiddler - model observability platform What You Will Get In Return Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you’ll get: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: DataBricks - Data Engineering . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Responsibilities Indicative years of experience: 4-6 years (At-least 2 years of strong AWS hands-on experience) Role Description We are looking for a Senior Software Engineer who can work closely with the team to develop on-prim/cloud solutions using Typescript, Java and other scripting language. The person should be having good exposure to AWS managed service and can pair with Leads for developing cloud-based solutions for customers. Roles also required a good understanding of Extreme engineering practices like TDD, Unit test coverage, Pai-programming, clean code practices etc. Reporting Relationship This role will report to Delivery Manager / Senior Delivery Manager. Key Responsibilities Work independently in developing solutions at AWS and On-prim environment. Work closely with Tech leads for building strong design and engineering practices in the team. Effectively Pair with team members and Tech leads for building or maintaining a strong code Quality framework. Work closely with Scrum master for implementing Agile best practices in the team. Work closely with Product owners for defining the user stories. Work independently on production incidents reported by business partners to provide resolution within defined SLAs, coordinate with other teams as needed. Act as an interface between the business and technical teams and communicate effectively. Document problem resolutions and new learning for future use, update SOPs Monitor system availability and communicate system outages to business and technical teams. Provide support to resolve complex system problems, triage system issues beyond resolution to appropriate technical teams. Assist in analyzing, maintaining, implementing, testing and documenting system changes and fixes. Provide training to new team members and other teams on business processes and applications. Manage the overall software development workflow. Provide permanent resolutions for repeating issues. Build automation for repetitive tasks. Qualifications Skills required: Good exposure on Type script , AWS Cloud Development Core Java, Java 8 frameworks, Java scripting, Expertise on spring boot and Spring MVC. Experience on AWS DB's ecosystem , RDBMS or NoSQL Databases, Good exposure to SQLs. Good Exposure to Extreme engineering practices like TDD, Unit test coverage, Clean code practices, Pai-programming, mobbing, Incremental value delivery etc. Understanding and exposure to microservice architecture. Domain Driven Desging and Federeation exposure would be an addtion. Good Hands-on Experience with the core AWS services (EC2, IAM, ECS, Cloud Formation, VPC, Security Groups, Nat Instance, Autoscaling Lamda, SNS/SQS, S3, Event Driven services etc). Strong notions of security best practices (e.g. using IAM Roles, KMS, etc.). Experience with monitoring solutions such as CloudWatch, Prometheus, and the ELK stack. Experience with building or maintaining cloud-native applications. Past experience with the serverless approaches using AWS Lambda is a plus.

Responsibilities Indicative years of experience: 2-4 years (At-least 1 year of strong AWS hands-on experience) Role Description We are looking for a Software Engineer who can work closely with the team to develop on-prim/cloud solutions using Typescript, Java and other scripting language. The person should be having good exposure to AWS managed service and can pair with Leads for developing cloud-based solutions for customers. Roles also required a exposure to Extreme engineering practices like TDD, Unit test coverage, Pai-programming, clean code practices etc. Reporting Relationship This role will report to Delivery Manager / Senior Delivery Manager. Key Responsibilities Work independently to medium & complex development stories on AWS and On-prim environment. Work closely with Sr. Software engineers while doing development and effectively using engineering practices as a part of the development. Effectively Pair with team members and Sr. Engineers in the team for building or maintaining a strong code Quality framework. Work closely with Scrum master for implementing Agile best practices in the team. Work closely with Product owners while participating in groomin and developing user stories. Work independently on production incidents reported by business partners to provide resolution within defined SLAs, coordinate with other teams as needed. Document problem resolutions and new learning for future use, update SOPs Monitor system availability and communicate system outages to business and technical teams. Provide support to resolve complex system problems, triage system issues beyond resolution to appropriate technical teams. Assist in analyzing, maintaining, implementing, testing and documenting system changes and fixes. Provide training to new team members and other teams on business processes and applications. Manage the overall software development workflow. Provide permanent resolutions for repeating issues. Build automation for repetitive tasks. Qualifications Skills required: Good exposure on Type script , AWS Cloud Development Core Java, Java 8 frameworks, Java scripting, Expertise on spring boot and Spring MVC. Experience on AWS DB's ecosystem , RDBMS or NoSQL Databases, Good exposure to SQLs. Good Exposure to Extreme engineering practices like TDD, Unit test coverage, Clean code practices, Pai-programming, mobbing, Incremental value delivery etc. Understanding and exposure to microservice architecture. Domain Driven Desging and Federeation exposure would be an addtion. Good Hands-on Experience with the core AWS services (EC2, IAM, ECS, Cloud Formation, VPC, Security Groups, Nat Instance, Autoscaling Lamda, SNS/SQS, S3, Event Driven services etc). Understand and follow the security best practices (e.g. using IAM Roles, KMS, etc.). Experience with monitoring solutions such as CloudWatch, Prometheus, and the ELK stack. Past experience with the serverless approaches using AWS Lambda is a plus.

Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What you’ll do? Perform general application development activities, including unit testing, code deployment to development environment and technical documentation. Works on one or more projects, making contributions to unfamiliar code written by team members. Participates in estimation process, use case specifications, reviews of test plans and test cases, requirements, and project planning. Diagnose and resolve performance issues. Documents code/processes so that any other developer is able to dive in with minimal effort. Develop, and operate high scale applications from the backend to UI layer, focusing on operational excellence, security and scalability. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.). Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit engineering team employing agile software development practices. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Able to write, debug, and troubleshoot code in mainstream open source technologies. Lead effort for Sprint deliverables, and solve problems with medium complexity What experience you need Bachelor's degree or equivalent experience 2+ years experience working with software design and Java, Python and Javascript programming languages and SQL 2+ years experience with software build management tools like Maven or Gradle 2+ years experience with HTML, CSS and frontend/web development 2+ years experience with software testing, performance, and quality engineering techniques and strategies 2+ years experience with Cloud technology: GCP, AWS, or Azure What could set you apart Knowledge or experience with Apache Beam for stream and batch data processing. Familiarity with big data tools and technologies like Apache Kafka, Hadoop, or Spark. Experience with containerization and orchestration tools (e.g., Docker, Kubernetes). Exposure to data visualization tools or platforms.

Who we are looking for We are seeking a highly motivated and detail-oriented individual to lead the QA and Support function for the AI Center of Excellence (CoE) shared services. The ideal candidate will bring a blend of technical depth, hands-on quality assurance expertise, and operational support experience. You will play a critical role in validating the reliability, performance, and compliance of AI solutions and ensuring smooth operations and ongoing support across the AI CoE platform and services. This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements. What you will be responsible for As Artificial Intelligence Developer you will: As Lead – AI COE Shared Service QA and Support, you will: Lead the end-to-end QA strategy, framework, and execution for enterprise AI services including Prompt Hub, RAG-as-a-Service, Fine-tuning Studio, and Agents Marketplace. Design and maintain test automation suites and validation pipelines for GenAI-based microservices, APIs, and data pipelines. Establish procedures for model output validation, performance benchmarking, and guardrail enforcement (e.g., hallucination detection, grounding checks, bias tests). Own the L2/L3 support processes for GenAI services; manage ticketing queues, triage incidents, and drive root-cause analysis with Engineering. Coordinate UAT cycles, release readiness, and production rollouts with product managers, platform teams, and DevOps. Develop and maintain monitoring dashboards, observability metrics, and alerting mechanisms to ensure production stability and SLA adherence. Act as the primary interface for audit, compliance, and InfoSec queries related to QA artifacts and operational support. Maintain comprehensive documentation and knowledge base for support workflows, known issues, and remediation steps. What we value These skills will help you succeed in this role: Hands-on experience with QA practices and tools across software and ML/AI pipelines (e.g., pytest, unittest, Postman, JMeter, LangSmith, MLflow). Strong working knowledge of GenAI lifecycle components – prompt testing, model evaluation, RAG, embedding validation, etc. Familiarity with RESTful APIs, container orchestration (Docker/Kubernetes), and cloud environments (Azure, AWS). Experience setting up automated CI/CD pipelines for test execution, using tools such as GitLab CI, Jenkins, or Azure DevOps. Understanding of governance frameworks for AI, including Responsible AI principles and audit requirements. Strong analytical and communication skills; ability to work cross-functionally with engineers, product owners, and risk managers. Proven leadership in handling production incidents, managing on-call schedules, and delivering continuous improvements. Education & Preferred Qualifications B.Tech/M.Tech/MCA or equivalent in Computer Science, Engineering, or related fields. 17 + years of experience in QA and/or production support, preferably in data/AI/ML platforms. Experience with ITIL or equivalent service management framework is a plus. GenAI/ML certification or experience working in a Center of Excellence setup preferred Additional requirements Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. Why this role is important to us Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation. We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company. Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role : We are looking for a Sr. Staff, Technical Program Management team member to join our Warner Bros. Discovery Data and Shares Services team. You will help drive end-to-end data solutions. You will partner with our engineering teams in breaking down complex projects into specific goals and tasks, while ensuring the long-term vision is delivered. You are action oriented and prioritize delivering roadmap items, proactively identify gaps, as well as opportunities in engineering and operations excellence. The Data and Shared Services teams cover a wide breadth of services including data integrations, engineering, governance, reporting, and platforms. The work directly supports core data services throughout the organization used by executive consumers, data science and machine learning projects, financial and strategic planning, and master data management. This work provides high visibility opportunities to work across functions, with leadership, and with external partners Your Role Accountabilities: Understand the flow of data across enterprise systems. Organize and drive requirements and features that deliver high quality data to our stakeholders. Able to triage multiple initiatives to make a judgment to tackle the right problems at the right time. Passionate about leading by influence. You have a demonstrated ability to establish a vision and to execute on it. Practice excellent written and verbal communication skills, including clear articulation of business impact and technical constraints tailored to the audience. Create and drive team direction and strategy at all phases of engineering and project management. Document, articulate and maintain your program’s technical and business requirements. Guide and organize development teams to deliver platform capabilities that are in line with roadmap and program / organizational goals / KPIs. Work with development teams to tease out implementation details and identify roadblocks before they occur. Communicate how product-level goals fit into, and are influenced by, larger divisional goals, and how the team's work impacts the success or failure of the division. Discover and articulate technical requirements and dependencies on external development teams and third-party partners. Create problem statements and move from those to appropriate and data driven proposals, recommendations, and solutions; then drive alignment across cross-functional stakeholders. Qualifications & Experiences: 12+ years of experience as a Program Manager working across multiple technical projects. Data/analytics experience – you’re a data person who can understand and document how data created in Production systems makes its way across systems. Ability to function effectively and consistently when faced with frequently changing and sometimes ambiguous goals. Ability to drive definition of project scope, develop detailed project plans and facilitate the collection of engineering, operational and business requirements. Excellent interpersonal skills, including negotiation and problem resolution in a cross-functional team. Strong understanding and experience with development methodologies, including waterfall and agile. Ability to learn project management tools in order to continuously improve effectiveness. Excellent written and verbal communication skills, with ability to translate complex technical solutions and features into intuitive business concepts. Strong business acumen that balances strategic initiatives and engineering needs. Not Required but preferred experience: Public speaking and presentation skills. Strong technical background with an emphasis on data engineering. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : DevOps Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : BTECH SUMMARY: The Site Reliability Engineer helps to implement highly reliable, scalable, and performant system across the enterprise. This is realized by relentlessly measuring the environments and finding areas that need improvement. Improvements can range from education of engineering and operational resources, creating new capabilities, providing code enhancements, or implementing processes and tools. Success is measured by data and backed by continued customer satisfaction. The Site Reliability Engineer will use their infrastructure experiences combined with engineering best practices to build solutions to improve our environment. ROLES AND RESPONSIBILITIES: • Responsible for designing, developing, implementing, and optimizing the efficiency of the environment including performance, reliability, and scalability of our services. • Responsible for measuring the health and performance of the environments by implementing tooling such as Datadog to achieve the proper level of visibility of the environment. • Enable teams to implement observability by developing and publishing standards and best practices and providing guidance and implementation assistance to engineering teams. • Responsible for designing and implementing coding assignments related to applications, systems reliability, monitoring, alerting, and analytics. • Participate in educating Engineering and Operations teams to ensure SRE principles are implemented consistently across the enterprise. • Take a proactive approach to anticipate and correct a wide range of production issues including outages, processing slowdowns or stoppages, errors, and failures • Implement engineering and operational improvements including code enhancements, process improvements, or procedural amendments. • Ability to triage, isolate, and resolve environmental issues in an expedient and open fashion. • Provide technical leadership for a wide range of projects. • Assist and mentor other engineering staff Technical experience & Professional attributes: • Experience with multiple software development languages including C#, Go, Python or Java. • Experience with platform monitoring tools like Datadog, AWS CloudWatch, or similar • Experience with Software as a Service (SaaS) environments • Experience designing and deploying AWS services with an Infrastructure as Code (IaC) mindset with tools like Terraform. • Experience with hyperscalers, most notably AWS, Azure, or OCI • Experience in Agile development methodology. • Good written / verbal communication skills • Ability to listen and understand information and communicate the same. • Ability to network with key contacts outside own area of expertise. • Ability to work with minimal supervision, working with latitude for independent decision making. Education qualifications: • Undergraduate degree preferably in Computer Science or a similar technical degree. • 7+ years of experience in technology related roles. • 4+ years of experience in a DevOps culture or production SaaS environment. Additional Information: – The Winning Way behaviors that all employees need in order to meet the expectations of each other, our customers, and our partners. • Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback. • Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough. • Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results. • Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes. • Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions. COMMENTS: The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. " BTECH

About Reputation Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more. Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner, a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified™ as a Great Place to Work, reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike. Why Work at Reputation? Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide. We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022. Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata. The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations. Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed. Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck. Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback. Job Summary : A Software Development Engineer in Test position is a role model for excellence in quality assurance and quality control of software solutions. Is part of a self-organized agile team and interacts with team members on release deliverables. Is responsible for setting up Production & QA environments with minimal support. Is hands-on and capable of writing and maintaining the test automation scripts along with developing and maintaining the test automation frameworks. Participates in reviews of automated and manual tests and has the drive to enhance automation coverage thereby minimizing manual testing. Provides inputs in defect triage meetings and assists team members in troubleshooting the root cause of complex customer issues. Assists team members in supporting customer and implementation-related issues. Responsibilities: Contribute to System test methodologies, test plans and highly effective test automation by creating and executing automated system tests to replicate real-world scenarios. Create and setup test scenarios and test data as needed. Write code to simulate tests and to build various testing tools, by working alongside other engineers and championing code quality principles; Deliverables will include code builds and documented test results. Participate in tool analysis, create proof of concept models, and make recommendations to support the tools selection process. Participate in reviews (walkthroughs) of technical specifications and program code with other members of the engineering team, communicating design, requirements, feature set, functionality and limitations of systems/applications to the team. Proactively involved with product managers right from inception through functional validation to launch, while always looking for potential quality issues/bugs and offering triaging and root cause analysis capabilities to the engineers. Provides cross-training and education to test personnel as required. Assists in the collection of test metrics, understands the trends, and suggests appropriate corrective actions. Identifies and reports software defects in an appropriate manner and follows the defined defect lifecycle. Follows standard development processes and procedures. Work with various teams to promote QA processes, practices and standardization. Provides training, guidance, and feedback to testing team members. Proactively notifies of impediments to commitments. Additional duties as assigned. Qualification & Experience: 5-10 Years of experience as Automation Engineer dealing with Automation Testing, Manual Testing and performance optimization of enterprise grade applications Experience with JavaScript, TypeScript, UI Automation and API Automation is must Experience with BDD (Behavior Driven Development) Proficient with one or more of the following languages: Java or Python Strong experience working with testing frameworks and tools like WebDriverIO, Protractor, Playwright, Selenium, Appium, etc.. Hands-on experience in WebDriverIO, Protractor, Mocha, Chai, Jest, Puppeteer, or Cypress is preferred Hands-on working experience with Docker is a plus Working knowledge of Postman Hands-on experience with RestAsured or SuperTest Experience with Shell Scripting is preferred Experience in testing APIs, complex backend distributed/cloud enabled applications Experience with NoSQL DB, preferably MongoDB (or) SQL DB Hands-on experience in GCP/AWS/Azure technologies, preferably in GCP. Understanding on micro-services is preferred Integrate test automation with Continuous Integration and Deployment (CI/CD) pipelines in collaboration with DevOps Knowledge on Message Brokers, preferably RabbitMQ and Google Pub/Sub Understanding of Testing Techniques (e.g. Performance, Unit, Integration, etc..), their strengths and weakness, and ability to use them to best effect Should have good troubleshooting and root cause analysis for issues Understanding and ability to Develop tests, Run tests, Find defects, and Log defects effectively Experience testing with containers, cloud, virtualization, and configuration management. Collaborate with other developers across multiple departments Utilize repositories and tracking systems such as Git, Confluence, and JIRA for documentation, test scripts, test results, configuration, and supporting data Willingness to own a Project/Module and drive the QA Efforts for it Proficient with Software Development Lifecycle (SDLC) methodologies like Agile, QA methodologies, Defect Management System, and Documentation. Understanding of Functional Test methods/Test automation (SDET skills) and different phases of testing: System Integration, System Testing & User Acceptance Testing When you join Reputation, you can expect: Flexible working arrangements. Career growth with paid training tuition opportunities. Active Employee Resource Groups (ERGs) to engage with. An equitable work environment. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. At Reputation, we’re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute. Additionally, we offer a variety of benefits and perks, such as: Health Insurance & Wellness Benefits: Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws Maternity Benefits: Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy Life Insurance: Insurance at 3x annual cost to the company (Term Insurance, GPA) Accident/Disability Insurance: Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA) OPD: of 7500 per annum per employee Leaves 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year) 12 Casual/Sick leaves (Pro-rata calculated) 2 Earned Leaves per Month (Pro-rata calculated) 4 Employee Recharge days (aka company holiday/office closed) Maternity & Paternity (6 months) Bereavement Leave (10 Days) Car Lease: Reputation is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice . Applicants only - No 3rd party agency candidates.