5833 Triage Jobs - Page 21

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE ROLE As Staff Data Scientist for the business area you will work closely with the Business Team, Product Managers, Data Governance team, Analysts, Scientists and Data Engineers in order to deliver Company, Business, Product OKRs (Objectives and Key Results). You will also look into data initiatives that drive efficiency in the e2e (end to end) process, from data ingestion to insight generation including data science / machine learning models for decisioning. This role is an excellent opportunity for anyone who is interested in helping /building/embedding data initiatives into several products in a rapidly scaling environment. You will be able to influence our roadmap, learn about best practices and be able to quickly see the impact of your work. As a Staff Data Scientist you'll be: Develop and plan our roadmap for our domain analytics and data engineering & science team Run scrum ceremonies with our Product/Business team Triage requests, create the work breakdown structure and assign it to respective Engineers/Scientists Work with Engineers, Scientists and governance team to identify challenges they face and work with them to identify solutions to these problems Ensure stakeholders are updated and informed about changes in our domain specific data needs Build and track metrics for the performance of our Engineering & Science team. Feedback to Product and Business Teams Ability to deal with ambiguity and propose innovative solutions without getting blocked WHAT ARE WE LOOKING FOR You have 10+ years of experience in Software development or Machine Learning. With 4+ years of product management experience and at least 2 years as a Product Owner embedding data initiatives into products especially Data Science and Machine Learning You can prioritise ML Data Science and Machine Learning product roadmaps for the respective businesses based on OKRs and priorities You have a deep understanding of managing technical products with a background in data You have a high level understanding with big-data technologies such as Spark, SparkML, Hadoop etc. Strong knowledge of Cloud (AWS or other) You've delivered on fast-growing product-focused company before as a Data Manager or Data Lead or Data Program manager (products where the customer is retail or small business - as opposed to internal-facing tools) You're organised, pragmatic and capable of engaging, guiding and leading cross functional teams or managing large scale enterprise products. You have technical knowledge and experience and have strong empathy for developer audience You're a self-starter who can work comfortably in a fast-moving company where priorities can change and processes may need to be created from scratch with minimal guidance. You have significant experience working with varied stakeholders You have good technical knowledge in SQL, strong in Python programming You have a good understanding on how the performance optimization works in the end to end data pipeline including ML/DS inferencing You have excellent leadership skills - you have managed a team of data scientists before and coached them to become better versions of themselves OUR TECH STACK (You don't have to excel in all, but willing to learn them): Databricks on AWS Python Snowflake Tecton - feature store Fiddler - model observability platform WHAT YOU WILL GET IN RETURN Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you'll get: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

Designation: Senior Analyst Level: L2 Experience: 4 to 7 years Location: Chennai Job Description: We are seeking a highly skilled and motivated Senior Data Quality Analyst (DQA) who is responsible for ensuring the accuracy, completeness, and reliability of an organization’s data, enabling informed decision-making. The ideal candidate works with various Business stakeholders to understand business requirements and define data quality standards, developing and enforcing data validation procedures to ensure compliance with the company’s data standards. Responsibilities: Data Quality Monitoring & Validation (40% of Time): Profile Data: Identify anomalies (missing values, duplicates, outliers) Run Data Quality Checks: Validate against business rules. Automate Checks: Schedule scripts (SQL/Python) to flag issues in real time. Issue Resolution & Root Cause Analysis (30% of Time): Triage Errors: Work with IT/data engineers to fix corrupt data Track Defects: Log issues in Jira/Snowflake and prioritize fixes. Root Cause Analysis: Determine if issues stem from ETL bugs, user input, or system failures. Governance & Documentation (20% of Time): Ensuring compliance with data governance frameworks Metadata Management: Document data lineage. Compliance Audits: Ensure adherence to GDPR, HIPAA, or internal policies. Implementing data quality standards and policies Stakeholder Collaboration (10% of Time): Train Teams: Educate data citizens, data owners, data stewards on data quality best practices. Monitoring and reporting on data quality metrics including Reports to Leaderships. Skills: Technical Skills Knowledge of data quality tools and data profiling techniques (e.g., Talend, Informatica, Ataccama, DQOPS, Open Source tool) Familiarity with database management systems and data governance initiatives Proficiency in SQL and data management principles Experience with data integration and ETL tools Understanding of data visualization tools and techniques Knowledge of data governance and metadata management Familiarity with Python/R for automation and scripting Analytical Skills Strong analytical and problem-solving skills Ability to identify data patterns and trends Understanding of statistical analysis and data quality metrics Experience with data cleansing and data validation techniques including data remediation Ability to assess data quality and identify areas needing improvement Experience with conducting data audits and implementing data quality processes Ability to document data quality rules and procedures Job Snapshot Updated Date 25-07-2025 Job ID J_3911 Location Chennai, Tamil Nadu, India Experience 4 - 7 Years Employee Type Permanent

Job Summary As Software Engineer, you will be responsible for coming up with a test design / strategy for qualifying a feature and to develop, automate and execute tests using the NetApp’s automation framework. This requirement is for the System Test Engineering group that is a centralized organization to test / qualify various features of ONTAP product line. Job Requirements Role is of “Software Development in Testing” (SDIT) that demands for a strong automation skill with a hands-on experience to be able to test & qualify a system under test. Contribute to test methodologies, plans, and automation. A person should have a good understanding of test automation framework, scripting languages that enables the person to carry out automated tests who can triage & report issues. Design, deploy, and maintain automated system tests to replicate real-world scenarios. Understand Functional specification and system architecture to properly design feature test plans. Review bug descriptions, functional requirements and design documents and incorporate them into test plans and cases. Possess strong communication skills who can articulate well to be able to work with an extended team consisting of developers and partner teams. Work with the support team to troubleshoot and reproduce customer impacting issues. Proactive, positive attitude, a good team player, self-motivated and flexible. A person should be willing to work with partners across geographical locations who is expected to collaborate to deliver on commitments. Technical Skills Strong Automation skillset who has hands on experience with Python is a must. Basic knowledge about storage/ storage protocols /cloud domain / K8s / Data protection techniques is preferable. Basic knowledge of Networking Protocols – TCP / IP, UDP / IP, VLAN etc. is preferable. Experience in QA / Testing Familiarity with automation / testing frameworks Sound knowledge in test design and test strategies Education A Bachelor of Science Degree in Engineering or Computer Science with 2 years of experience, or a Master’s Degree; or equivalent experience is required. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk.

Indore, Madhya Pradesh, India;Bangalore, Karnataka, India;Pune, Maharashtra, India;Noida, Uttar Pradesh, India Qualification : 5+ years of experience with a proven record of accomplishment of successfully supporting and managing customer-facing digital applications and products. Problem-solving capabilities with 2+ years of experience working in a software support capacity for a SaaS product or similar experience. Experience troubleshooting in Microsoft Power Platform, MS PowerApps, Flow, and Power BI. Hands on Experience in leveraging CICD azure pipelines. Strong analytical skills to be able to manage complex problems using a number of techniques. Exposure to public cloud technology services/stack in AWS & Azure. Good organizational skills, with the ability to work independently as well in a highly collaborative, virtual team-based environment. Skills Required : Devops Engineer, Azure Devops, ci/cd, Kubernetes, Automation, Terraform Role : Manage and track end-to-end system issues through resolution. Accurately log all relevant information in the support ticket in the issue tracking software while making sure the case information stays up to date at all times. Investigate software application issues using the available knowledge base, previous cases, and collaboration with other team members to resolve issues. Adjust the priority of issues raised to the Product Support Team based on provided guidelines and move them accordingly to appropriate queues. Escalate issues to 2nd level as necessary, providing steps to replicate, screenshots, and any additional relevant information such as log files, traces etc. Oversee assigned support cases while tracking related development fixes/product requests and communicating with clients and other teams. Test/validate software application issues and bugs in both production and lower environments and work with the development team for a resolution. Review, analyze and monitor various daily performance reports and communicate to management. Priority assessment, incident Investigation & diagnosis, execute Knowledge Base triage steps in standard operating procedure (SOP). Troubleshoot issues delving into root cause efforts and ability to handle disparate types of client inquiries. Liaises with Senior Leadership on project, operational, compliance and risk governance. Excellent problem-solving skills, with a demonstrated ability to identify and solve issues. Perform under minimal supervision and peer accountability on complex assignments. Experience : 5 to 7 years Job Reference Number : 12945

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience with software development in one or more programming languages, and with data structures/algorithms. 3 years of experience testing, maintaining, or launching software products. 1 year of experience with software design and architecture. 1 year of experience in generative AI and machine learning. 1 year of experience implementing core AI/ML concepts. Preferred qualifications: Master's degree or PhD in Computer Science, or a related technical field. 1 year of experience in a technical leadership role. Experience with Python, Notebooks, ML Frameworks (e.g., Tensorflow). Experience in large-scale data systems. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. In this role, you will be responsible for designing and developing next-generation software systems at the intersection of data analytics (data warehousing, business intelligence, spark, dataflow, data catalog, and more) and generative AI. You will work closely with our team of experts to research, explore and develop innovative solutions that will bring generative AI to the forefront of Google Cloud Platform (GCP) Data Analytics for our customers. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Write and test product or system development code. Collaborate with peers and stakeholders through design and code reviews to ensure best practices amongst available technologies (e.g., style guidelines, checking code in, accuracy, testability, and efficiency,) Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Design and implement solutions in one or more specialized Machine Learning (ML) areas, leverage ML infrastructure, and demonstrate experience in a chosen field. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Job Description: Position Title: Tier 1 Hosting Analyst Role Purpose As a part of the team, the Tier 1 Hosting Analyst partners with the Merkle business to make technology an asset for customers and employees, providing effective and timely solutions to technological requests and incidents. The Tier 1 Hosting Analyst should have previous experience with Helpdesk support and a strong drive to learn new Enterprise-class technologies. This role relies heavily on on-the-job training. The ideal candidate will thrive in a fast-paced environment and will possess the ability to self-start and logically prioritize workloads from multiple workstreams, while communicating progress or pitfalls. The candidate should be very detail-oriented with possession of advanced Excel skills as one of the primary responsibilities is to compile IT related financial data and communicate that out with accuracy. In addition, the ideal candidate should actively seek out new knowledge and skills, and will maintain consistent performance quality, avoiding repeat mistakes to learn and grow. Key Responsibilities: Responsible for monthly cost allocations for cloud environments to accurately distribute costs across the business based on standard operating procedures Update and conduct initial analyzation of IT cost center’s monthly financial dataset for internal management review Monitor and act on high-severity incidents and requests, meeting strict SLA/OLA requirements Escalate issues as defined in documented escalation procedures Follow incident/request management best practices Triage and support Windows and Linux server environments Provision/decommission servers following documented SOPs Process and troubleshoot access requests to various platforms through Active Directory and Okta Provide application support for Enterprise shared platforms (scheduling, managed file transfer, etc.) Perform server maintenance and patching both in-cycle and in response to urgent security vulnerabilities Continuously contribute to documentation in the Knowledge Base Consistently learn new systems and skills Uphold and promote dentsu’s core values and culture Other duties as required Key Skills and Experience: Analytical mindset, detail oriented Strong Excel experience with advanced functions with nesting in formulas (XLOOKUP, VLOOKUP, UNIQUE, SUMIF, IF(AND), MATCH(INDEX), etc.) Associates degree or higher in Information Technology, Computer Science, or related fields of study preferred 1 year of Helpdesk or customer service experience strongly preferred, bonus if ServiceNow was the ticketing platform used 1-3 years of experience with Enterprise technology support required, with a focus on Windows and Linux servers CompTIA A+, Security+, Network+, and AWS/GCP Cloud certifications preferred Basic understanding of Windows (Windows Server 2016 or higher) and Linux (RHEL/CentOS/Alma/etc.) Basic understanding of Enterprise data center concepts (server storage, networking, server administration) The ability to work independently with limited direct supervision, prioritizing tasks efficiently per established priority guidelines Exemplary etiquette with customers Clear English communication skills, both orally and in writing 24x7 Rotational shift. This is permanent role so end date is not applicable to this position. Location: DGS India - Mumbai - Thane Ashar IT Park Brand: Dentsu Time Type: Full time Contract Type: Permanent

Description The ideal SDET should be experienced in workflow and service-based testing using a combination of tools common in the Java ecosystem (JUnit, Mockito, Cucumber, APIs) and, to a lesser extent, PHP (PHPUnit). They should have the ability to develop service-based, integration, and end-to-end tests, according to best practices for long-term maintainability and clarity. Expected Working hours: 12 – 9 pm Requirements Bachelor’s degree in Computer Science, Information Technology, or a related field. Experienced in cross-service integration testing, including validation of REST APIs and internal Java libraries. Knowledge on Tools – Opensearch, website debugging (developer tools), API debugging (postman), mySQL debugging. IDE (InteliJ), Skilled in implementing BDD frameworks using Cucumber for clear and maintainable test automation. Well-versed in Test strategy development. Collaborates effectively with developers to review code, ensure test coverage, and drive continuous quality improvements. Solid knowledge of test frameworks, architecture patterns, and industry best practices. Experience working with CI/CD pipelines (Jenkins, GitHub Actions, GitLab, or similar). Strong expertise in test automation frameworks and writing reusable, scalable test scripts. Familiarity with test reporting, debugging, and logging tools Working knowledge of performance testing concepts and monitoring basics. Excellent problem-solving skills and the ability to work in an agile development environment. Knowledge of Docker, Kubernetes, or AWS Cloud services. Job responsibilities Design and implement comprehensive test strategies for cross-service integration, ensuring the quality of REST APIs, internal Java libraries, and service-to-service communication. Develop and maintain scalable test automation frameworks using BDD tools such as Cucumber, ensuring tests are readable, maintainable, and aligned with business requirements. Collaborate closely with developers, DevOps, and product teams to review code, define test cases, ensure test coverage, and support continuous integration and deployment pipelines. Write reusable, modular, and scalable automation scripts using industry-standard test frameworks with a focus on quality and maintainability. Utilize CI/CD tools like Jenkins, GitHub Actions, or GitLab to integrate automated tests into deployment workflows, enabling faster and more reliable releases. Validate complex end-to-end workflows by leveraging knowledge of MySQL and data modeling, particularly for systems handling large volumes of data. Contribute to the development and refinement of test architecture, adhering to best practices in test design, structure, and automation efficiency. Monitor and report on test execution results, using appropriate logging, debugging, and reporting tools to identify root causes and improve defect triage processes. Support performance testing efforts by applying foundational knowledge of performance principles and integrating monitoring solutions for system metrics and stability. Participate actively in Agile ceremonies, including sprint planning, reviews, and retrospectives, contributing to a culture of quality and continuous improvement. Apply working knowledge of Docker, Kubernetes, and AWS Cloud services to create realistic, containerized test environments and troubleshoot cloud-based deployments. What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

Company Description 👋🏼 We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (17500 experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Job Description REQUIREMENTS: Total Experience 7+ years Strong experience in manual testing of complex applications. Hands on working experience in the Core Banking domain and Insurance domain. Strong hands-on experience in API testing (REST) using Postman, Swagger, or similar tools. Deep understanding of UI testing principles and cross-browser/platform testing. Working experience with test management tools such as TestRail, Zephyr, Jira ETL Testing, TM4J. Proficient in IBM Rational Quality Manager or Micro Focus ALM, QAComplete. Hands on experience in database testing, Defect management, Mobile testing, test case automation. Strong understanding of SDLC, STLC, and defect life cycle. Proficiency in defect tracking tools such as Jira, Bugzilla, or Azure DevOps. Familiarity with Agile/Scrum development methodologies. Basic knowledge of databases; ability to write and execute SQL queries for test validations. Exposure to Confluence, Git, Jenkins. RESPONSIBILITIES: Understanding the projects functional and non-functional requirements and the business context of the application being developed. Understanding and documenting requirements validated by the SMEs Interacting with clients to identify the scope of testing, expectations, acceptance criteria and availability of test data and environment. Working closely with product owner in defining and refining acceptance criteria. Preparing test plan/strategy Estimating the test effort and preparing schedules for testing activities, assigning tasks, identifying constraints and dependencies Risk management identifying, mitigating and resolving business and technical risks. Determines the potential causes of problems and analyses multiple alternatives. Designing and developing a framework for automated testing following the project's design and coding guidelines. Set up best practices for test automation. Preparing test reports to summarize the outcome of the testing phase and recommending whether the application is in a shippable state or not Communicating measurable quality metrics, with the ability to highlight problem areas and suggest solutions Participating in retrospective meetings, helping identify the root cause of any quality related issue and identifying ways to continuously improve the testing process Conducting demos of the application for internal and external stakeholders Reviewing all testing artifacts prepared by the team and ensuring that defects found during the review are tracked to closure Working with team and stakeholders to triage and prioritize defects for resolution Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

NVIDIA BSP team is looking for a highly motivated BSP validation engineers with exposure to integration testing, test automation and triaging of issues. Someone who has firsthand experience of driving BSP bringup activities, crafting validation plans, automating test cases. Have ability to develop, maintain infrastructure for BSP delivery to partners, OEM and internal teams. What You Will Be Doing Collaborate with cross-functional teams, to develop and execute validation strategies for BSP. Develop test infrastructure and automate test cases using python, Triage issues using WinDbg and other debugging tools. Be hands-on with integrating different components to build a BSP package. Participate into bringup activities and lead validation efforts for new products. Stay at the forefront of the latest advancements in CI/CD, BSP, SoC & platform technologies and drive their adoption within the team. What We Need To See Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or a related field. 4+ years of proven experience in pre and post silicon validation. Extensive experience with debugging tools, SCM(GIT, Perforce) infrastructure, etc. Extensive experience with automation of large scale test plans Ability to triage issues within FW and drivers. Proficiency in scripting languages. Strong problem-solving skills and attention to detail. Excellent communication, teamwork & leadership skills. Ways To Stand Out From The Crowd Expertise in silicon bringp of SOC products. Experience with SoC firmware packaging, boot sequence, etc. Developing test automation from scratch using AI tools. Provided creative solution to improve efficiency of system testing and development. NVIDIA is widely considered to be one of world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and passionate about new technology, then we look forward to hear from you! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. JR2000892

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Enterprise Payments Technology – Global Business Services team is involved in Architecture, Development & Testing. Applications in EPT provide critical services to our customers and clients such as Zelle, that enables person to person payments, Digital Wallets, Debit Card Purchase, Bill Payments, Merchant Acquiring, International and Domestic Remittances, Mortgage Payments, Scheduled Transfers. It also supports capabilities for Card Management, External Account Management and Settlement. The EPT team is playing a crucial role in transformational initiatives and maintaining digital payments change. In Payments we are moving with API first approach. We are transitioning to Continuous Integration and Deployment using the Horizon Platform and focused on test automation using SOATest. Team here is involved in executing strategies like NEVER DOWN, and Payment Simplification. Platform Stability as part of Never Down is also a focus area due to the need for high availability of the payment’s platform for our customers. It is also engaged in a POC for containerization using OpenShift. The India team is spread across 4 locations in India - Chennai, Gurugram, Hyderabad and Mumbai. Continuous Innovation is our motto, with over 100 patents, multiple Opex process improvements to its name. At the same time, we are a highly engaged an motivated team that believes in having fun while working. Job Description* This individual will be part of the Enterprise Payment Technology development team [EPT] that provides Merchant Services business applications. A Software Engineer II is responsible for developing and delivering complex software requirements to accomplish business goals. Key responsibilities of the role include ensuring that software is developed to meet functional, non-functional, and compliance requirements. This role codes solutions, unit tests, and ensures the solution can be integrated successfully into the overall application/system with clear, robust and well-tested interfaces. They are familiar with development and testing practices of the bank. A Software Engineer II is an individual contributor to a team. Responsibilities* Contributes to story refinement/defining requirements. Participates and guides team in estimating work necessary to realize a story/requirement through the delivery lifecycle. Performs spike/proof of concept as necessary to mitigate risk or implement new ideas. Codes solutions and unit tests to deliver a requirement/story per the defined acceptance criteria and compliance requirements. Utilizes multiple architectural components (across data, application, business) in design and development of client requirements. Assists team with resolving technical complexities involved in realizing story work. Contributes to existing test suites (integration, regression, performance); Analyzes test reports, identifies any test issues/errors; Triages the underlying cause. Documents and communicates required information for deployment, maintenance, support, and business functionality. Participates, contributes and can coach team members in the delivery/release (CI-CD) events. e.g. branching timelines, pull requests, issue triage, merge/conflict resolution, release notes. Requirements* Review github feature files, branching strategy, maintain github branches Must have strong debugging and troubleshooting skills. Highly detailed oriented. Education* BE / B-Tech M.E./M.Tech (prefer IT/CS specialization) Certifications If Any* Oracle/Sun certifications for Java/J2EE AWS/Azure Cloud Practioner preferred Experience Range* 7-10 Years Foundational Skills* Minimum 6-8 years of proven, hands-on software development experience with at least one year of experience in leading team of engineers 5+ years of senior developer experience in designing and implementing complex systems with exposure to application architecture, security & system performance optimization. 4+ years of experience in designing and developing Android applications. Hands on in Technologies used Java, C#, Redis, relational and non-relational databases. Collaborate with stakeholders to understand the requirement, design scalable, fault tolerant, performant, and secure solution. Lead the low-level technical design and ensure overall code quality, conducting code reviews to maintain high development standards Ensure deployment readiness, focusing on production preparation, performance optimization and addressing database tasks for smooth delivery. Continuously improve the efficiency and throughput of the team by proper prioritization, planning, work breakdown, thus reducing rework. Manage defects and collaborate with developers, testers, and business analysts to ensure timely resolution and successful release delivery. Ensure the solution meets product acceptance criteria with minimal technical debt. Works with the Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria. Guides team members with skills and practices (planning and estimation, peer reviews, and other engineering practices) Knowledge of industry standards, proactive planning, and the ability to work in a fast-paced environment. Exposure to Agile methodology and Proven experience with JIRA Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies, and systems Excellent documentation and communication skills to work with Global teams. Detail-oriented and persistent, able to drive complicated tasks through to completion. Ability to work in a collaborative team environment. Individual contributor, capable of self-directing daily tasks Seeks out best practices to find opportunities for automation and operational excellence Desired Skills* Functional Knowledge of Banking / Payments Domain Agile project lifecycle knowledge. Lead and guide team at AIT level Good working knowledge on Code Quality (Junit, SONAR etc) Basic knowledge on Code review tools (Crucible, Smarbear.. etc) Build tools (Maven, ANT etc) Work Timings* 11.30 AM to 8.30 PM IST (Flexible as per project needs) Job Location* Chennai

About Company : Our client is a global IT, consulting, and business process services company headquartered in Bengaluru, India. It offers end-to-end IT services, including application development, infrastructure management, and digital transformation. They serves clients across industries such as banking, healthcare, retail, energy, and manufacturing. It specializes in modern technologies like cloud computing, AI, data analytics, and cybersecurity. The company has a strong global presence, operating in over 66 countries. Our client employs more than 250,000 people worldwide. It is known for helping enterprises modernize their IT infrastructure and adopt agile practices. Their division includes consulting, software engineering, and managed services. The company integrates automation and AI into its services to boost efficiency and innovation. Job Title: Automation Engineer(Payment domain) · Location: Chennai · Experience: 6+ yrs · Job Type : Contract to hire. · Notice Period:- Immediate joiners. Mandatory Skills: 7+ years of payments Business and /or Technical Analyst experience in Capital Markets and financial industry with specific expertise in Swift and Fiserv payment platforms. Drafting end to end test cases, test scripts, across SWIFT CPBR+, RTGS Management of testing & non-production environment for each test phase (Bank Employees not eligible to apply Only people with QE skills) Running QA & UATs with business & technical groups and ability to triage and articulate defects Management of test failure & resolutions Experience in SWIFT ISO/CBPR+ adoption, Swift MT-MX message creation, transformation, and enrichment Experience with payment hub & routing systems: Fiserv EPP, GTX, Prowide, BESS, etc. Experience integrating JIRA and Confluence. Experience in both Waterfall & Agile project environment.

Company Description 👋🏼We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! Job Description REQUIREMENTS: Total experience 7+ years. Strong experience in Quality Assurance, with a focus on Cypress test automation. Proficiency in using Jira for defect tracking and Confluence for documentation. In-depth knowledge of Browser Developer Tools for debugging and issue resolution. Analyse application requirements and specifications to create test plans and test cases. Design, develop and execute automated tests using Java, C#, JavaScript, Python, VBScript, or other languages as required. Should have experience in one Cucumber or Specflow. Have a good experience in Rest Assured. Use testing tools such as UFT, TOSCA, Test Complete, Katalon Studio, Appium, Coded UI, Protractor, Selenium, or other tools as required. Use testing frameworks such as Junit, Nunit, TestNg or other frameworks as required. Solid understanding of Agile principles and experience working in an Agile environment Ensure the quality, performance, and reliability of the applications. Identify and report bugs and defects. Troubleshoot and debug issues. Generate and maintain test reports and documentation. Collaborate with the software development team and other stakeholders on software quality assurance. Work timings are from 1:30 PM IST till 9:30 PM IST. RESPONSIBILITIES: Understanding the projects functional and non-functional requirements and the business context of the application being developed. Understanding and documenting requirements validated by the SMEs Interacting with clients to identify the scope of testing, expectations, acceptance criteria and availability of test data and environment. Working closely with product owner in defining and refining acceptance criteria. Preparing test plan/strategy Estimating the test effort and preparing schedules for testing activities, assigning tasks, identifying constraints and dependencies Risk management identifying, mitigating and resolving business and technical risks. Determines the potential causes of problems and analyses multiple alternatives. Designing and developing a framework for automated testing following the project's design and coding guidelines. Set up best practices for test automation. Preparing test reports to summarize the outcome of the testing phase and recommending whether the application is in a shippable state or not Communicating measurable quality metrics, with the ability to highlight problem areas and suggest solutions Participating in retrospective meetings, helping identify the root cause of any quality related issue and identifying ways to continuously improve the testing process Conducting demos of the application for internal and external stakeholders Reviewing all testing artifacts prepared by the team and ensuring that defects found during the review are tracked to closure Working with team and stakeholders to triage and prioritize defects for resolution Giving constructive feedback to the team members and setting clear expectations Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

About Meru Life Meru Life helps active seniors live connected, purposeful lives through best-in-class logistics and fulfilment. We move fast, innovate constantly, and expect every team member to be “all-in.” Own and scale our customer-service “CRM (Customer Relationship Management)” call-center operation—both inbound and outbound. You’ll spend a significant portion of your week making calls, driving Service Level Agreement (SLA) targets, Customer Satisfaction (CSAT) goals, and continuous process improvements, and you may need to manage third-party agents as they come on board. This Role Is Not For You If… - You haven’t personally handled inbound/outbound calls in the last 3 months - You lack both healthcare and e-commerce customer-service leadership experience - You need a fully scripted, “follow-the-playbook” environment—this is a start-up Must-Have (Required to Apply) - 8+ years leading call-centre or customer-service teams (inbound + outbound) - Direct hands-on calling experience - Domain expertise in both healthcare and e-commerce support - Start-up grit: comfortable scaling processes from zero, wearing multiple hats Key Responsibilities - Inbound Operations: Own triage, resolution, and escalations; achieve ≥75% First Contact Resolution (FCR) - Outbound Engagement: Drive proactive outreach (renewals, feedback, upsells) - Hands-On Leadership: Pick up the phone yourself—and manage third-party agents when available - Process & Improvement: Establish Standard Operating Procedures (SOPs); analyse call data; implement fixes - Cross-Functional: Partner with Product, Operations, and Marketing to act on customer insights We are looking for someone from BPO/KPO/ E-Commerce or advertising agency.

Job Title: Attack Surface Management Analyst Job Location: UniOps Bangalore About Unilever Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you. About Uniops Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit. Unilever is one of the world’s leading consumer goods companies with operations in over 190 countries and serving 3.4 billion consumers every day. Unilever delivers best in class performance with market making, unmissably superior brands which include Dove, Knorr, Domestos, Hellmann’s, Marmite and Lynx. Our strategy beings with a purpose that places our consumers at the heart of everything we do, “Brighten everyday life for all”. Role Purpose This role supports the Threat Intelligence & EASM Lead in identifying, monitoring, and managing Unilever’s external digital footprint. The EASM Analyst will leverage open-source intelligence (OSINT), commercial EASM platforms, and reconnaissance tools to discover, assess, and reduce Unilever’s exposure to external cyber threats. Role Summary The External Attack Surface Management (EASM) Analyst plays a critical role in Unilever’s proactive cybersecurity strategy by continuously identifying, analyzing, and mitigating risks associated with the organization’s internet-facing assets. As digital transformation accelerates and cloud adoption expands, the external attack surface becomes increasingly dynamic and complex. This role is designed to provide visibility into that evolving landscape and ensure that Unilever’s digital perimeter is secure, monitored, and well-managed. The analyst will be responsible for leveraging a combination of commercial EASM platforms (such as Mandiant, Wiz, and Qualys) and open-source reconnaissance tools (like Shodan, FOFA, and Censys) to discover unknown or unmanaged assets, detect misconfigurations, and identify potential vulnerabilities. This includes domains, IP addresses, cloud services, APIs, and third-party integrations that may be exposed to the internet. The EASM Analyst will work closely with Threat Intelligence, Vulnerability Management, and Incident Response teams to contextualize findings, prioritize risks, and support remediation efforts. They will also contribute to the development of automated discovery and alerting mechanisms, ensuring that new exposures are detected in near real-time. In addition to technical responsibilities, the role requires strong communication and collaboration skills to engage with asset owners, IT teams, and business stakeholders across the organization. The analyst will help drive awareness of external risks, support secure asset lifecycle management, and contribute to the overall maturity of Unilever’s cyber defense capabilities. Main Accountabilities External Asset Discovery & Mapping: Use EASM tools (e.g., Mandiant, Wiz, Qualys) to identify and catalog Unilever’s external-facing assets. Perform continuous monitoring to detect changes in the external attack surface. Reconnaissance & Threat Identification Utilize OSINT and reconnaissance tools (e.g., Shodan, FOFA, Censys) to identify exposed services, misconfigurations, and potential vulnerabilities. Correlate findings with threat intelligence to assess risk and prioritize remediation. Risk Assessment & Reporting Collaborate with vulnerability management and security operations to triage and remediate high-risk exposures. Provide regular reports and dashboards on EASM findings, trends, and KPIs. Collaboration & Process Improvement Work with IT and cloud teams to validate asset ownership and ensure secure configurations. Contribute to the development of EASM processes, playbooks, and automation strategies. Skills Key Skills and Relevant Experience Strong understanding of internet protocols, DNS, SSL/TLS, and cloud infrastructure. Proficiency with EASM and OSINT tools (e.g., Mandiant, Wiz, Qualys, Shodan, FOFA). Ability to analyze large datasets and identify patterns or anomalies. Excellent communication skills to convey technical findings to non-technical stakeholders. Familiarity with vulnerability management and threat intelligence workflows. Experience 3–5 years of experience in cybersecurity, with at least 1–2 years in EASM, threat intelligence, or vulnerability management. Experience with cloud platforms (Azure, AWS, GCP) and their security configurations. Knowledge of security frameworks such as MITRE ATT&CK, NIST CSF, or CIS Controls. Relevant certifications (e.g., CEH, OSCP, Security+, GIAC GOSI) are a plus. Note: "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding."

About the Role: Grade Level (for internal use): 09 S&P Global Commodity Insights The Role: Engineer II, Application Support Analyst, The Location: Hyderabad/Gurgaon, India The Team: AppOps is responsible for providing high quality operational and technical support for all Commodity Insights (CI) business specific applications and systems. Responsible to provide CI Business Partners with initial first line remote support for IT issues and requests which occur during business hours in relation to the use of CI business specific applications. Ensuring that standard operating procedures is followed for all incident and service requests received into the helpdesk function. Proactively monitor applications responding to alerts and providing the business with periodic health check reports. We operate 24x7 which can involve working during APAC|EMEA|AMER Hours & requires weekend support. (Rotational shifts 5 day a week). Work hours can change depending on Business requirements. Enter the grade level of the position: Grade 9 The Impact: You will be the first line of support for all requests and incidents raised by Commodity Insights business partners. You will ensure the business receives a prompt response to any requests and ensure issues are resolved within agree service level agreements What’s in it for you: The position is the part of the global application Support team supporting users based in three time zones and across 26 offices. Exposure to Application /Product support, technical operations, monitoring and projects in a role where you will interact directly with the business and learn the products and systems required to support the Platts business operations. Responsibilities: Provide initial first line Application/Product support and triage of incidents and service requests for IT issues which occur during use of Platts applications. Technical Excellence: In-depth Technical understanding of all Applications, Monitoring Tools, and all available technical resources. Executing Effective Weekend Support Incident Identification, Effective Shift handovers, Major Incident Mgmt. & Process Hygiene. Log and capture incidents from all sources into ticketing system (ServiceNow) ensuring correct categorization and prioritization of IT issues Application Support Operations: Ensure application operations excellence and guaranteed response times by actively monitoring application health checks, end user emails/tickets and ensuring all Incidents/service requests are resolved in a timely and comprehensive manner. Server maintenance, monitoring, health checks, restarts, and BAU operational work. Provide 24 x 7 round the clock support to Platts business partners utilizing shift patterns Major Incident Management: Engaging & driving the major Incidents during the weekends to Initiate bridge call, engage technical teams and restore the service Immediately Incident Hygiene: Adhering to the Incident Hygiene process, ensuring High Hygiene in the Incidents & requests handled. Knowledge Management and competency development: Create & share the SOPs, Best Practice documents, check list, technical knowledge articles. Resolving IT incidents to restore service as quickly as possible using known error database. Escalation of tickets to other teams as required Active participation in knowledge transitions, also coming up with Process Initiatives, deliver ideas and values to achieve the desired results. What We’re Looking For: Basic Qualifications: Experience working with various Application Monitoring systems and tools (Autosys / AppDynamics /Nagios/Naemon/Splunk preferred) Experience in IT Service Management frameworks (ITIL or similar) Knowledge of troubleshooting & supporting applications running on either Linux (preferred) or Windows server OS Exposure to industry standard ITSM tools (ServiceNow strongly preferred) Experience supporting Cloud computing (AWS). Familiar with infrastructure concepts related to distributed applications (Load balancers, Networking. Firewall, NAT, Virtual servers) Exposure working with tools like Putty, RDP, SSH, WinSCP, MySQL Query Browser, Oracle SQL Developer. Familiar with reporting and analyzing tools (Beneficial but not essential) Experience working collaborative platforms like Microsoft SharePoint, Box, OneDrive, MS Teams. Good understanding of Agile Framework. Any knowledge of Webservers either (Beneficial but not essential) Windows IIS Linux Apache, and WebLogic (preferred) Any knowledge of scripting languages (JScript and JavaScript DOS, VBScript, Pearl, Python, PowerShell, or shell script) preferred (Beneficial but not essential) Microsoft Office / Office 365 especially Excel (Macros, Worksheets, and add-ins) Preferred Qualifications: 5+ years of relevant experience with bachelor’s degree. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit http://www.spglobal.com/commodity-insights . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 317512 Posted On: 2025-07-26 Location: Gurgaon, Haryana, India

Engineer II AppOps Gurgaon, India; Hyderabad, India; Penang-Jalan, Malaysia Information Technology 317512 Job Description About The Role: Grade Level (for internal use): 09 S&P Global Commodity Insights The Role: Engineer II, Application Support Analyst, The Location: Hyderabad/Gurgaon, India The Team: AppOps is responsible for providing high quality operational and technical support for all Commodity Insights (CI) business specific applications and systems. Responsible to provide CI Business Partners with initial first line remote support for IT issues and requests which occur during business hours in relation to the use of CI business specific applications. Ensuring that standard operating procedures is followed for all incident and service requests received into the helpdesk function. Proactively monitor applications responding to alerts and providing the business with periodic health check reports. We operate 24x7 which can involve working during APAC|EMEA|AMER Hours & requires weekend support. (Rotational shifts 5 day a week). Work hours can change depending on Business requirements. Enter the grade level of the position: Grade 9 The Impact: You will be the first line of support for all requests and incidents raised by Commodity Insights business partners. You will ensure the business receives a prompt response to any requests and ensure issues are resolved within agree service level agreements What’s in it for you: The position is the part of the global application Support team supporting users based in three time zones and across 26 offices. Exposure to Application /Product support, technical operations, monitoring and projects in a role where you will interact directly with the business and learn the products and systems required to support the Platts business operations. Responsibilities: Provide initial first line Application/Product support and triage of incidents and service requests for IT issues which occur during use of Platts applications. Technical Excellence: In-depth Technical understanding of all Applications, Monitoring Tools, and all available technical resources. Executing Effective Weekend Support Incident Identification, Effective Shift handovers, Major Incident Mgmt. & Process Hygiene. Log and capture incidents from all sources into ticketing system (ServiceNow) ensuring correct categorization and prioritization of IT issues Application Support Operations: Ensure application operations excellence and guaranteed response times by actively monitoring application health checks, end user emails/tickets and ensuring all Incidents/service requests are resolved in a timely and comprehensive manner. Server maintenance, monitoring, health checks, restarts, and BAU operational work. Provide 24 x 7 round the clock support to Platts business partners utilizing shift patterns Major Incident Management: Engaging & driving the major Incidents during the weekends to Initiate bridge call, engage technical teams and restore the service Immediately Incident Hygiene: Adhering to the Incident Hygiene process, ensuring High Hygiene in the Incidents & requests handled. Knowledge Management and competency development: Create & share the SOPs, Best Practice documents, check list, technical knowledge articles. Resolving IT incidents to restore service as quickly as possible using known error database. Escalation of tickets to other teams as required Active participation in knowledge transitions, also coming up with Process Initiatives, deliver ideas and values to achieve the desired results. What We’re Looking For: Basic Qualifications: Experience working with various Application Monitoring systems and tools (Autosys / AppDynamics /Nagios/Naemon/Splunk preferred) Experience in IT Service Management frameworks (ITIL or similar) Knowledge of troubleshooting & supporting applications running on either Linux (preferred) or Windows server OS Exposure to industry standard ITSM tools (ServiceNow strongly preferred) Experience supporting Cloud computing (AWS). Familiar with infrastructure concepts related to distributed applications (Load balancers, Networking. Firewall, NAT, Virtual servers) Exposure working with tools like Putty, RDP, SSH, WinSCP, MySQL Query Browser, Oracle SQL Developer. Familiar with reporting and analyzing tools (Beneficial but not essential) Experience working collaborative platforms like Microsoft SharePoint, Box, OneDrive, MS Teams. Good understanding of Agile Framework. Any knowledge of Webservers either (Beneficial but not essential) Windows IIS Linux Apache, and WebLogic (preferred) Any knowledge of scripting languages (JScript and JavaScript DOS, VBScript, Pearl, Python, PowerShell, or shell script) preferred (Beneficial but not essential) Microsoft Office / Office 365 especially Excel (Macros, Worksheets, and add-ins) Preferred Qualifications: 5+ years of relevant experience with bachelor’s degree. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit http://www.spglobal.com/commodity-insights. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf - 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 317512 Posted On: 2025-07-26 Location: Gurgaon, Haryana, India

Job Title : Linux Security Developer Experience : 5 - 12 Years Employment Type : Full-Time Location : Hyderabad Job Summary We are seeking a skilled and security-focused Linux Security Developer to design, develop, and maintain advanced security features for our embedded Linux platforms. You will play a key role in securing SoC-based systems by working across the full stack - from kernel to user space - ensuring robust boot processes, secure runtime environments, and protection against evolving threats. This role involves close collaboration with kernel, BSP, firmware, and DevOps teams to deliver secure, reliable, and compliant systems across diverse embedded applications. Key Responsibilities Develop and integrate security features into Linux kernel and user space, including SELinux, AppArmor, seccomp, IMA/EVM, and dm-verity. Implement and maintain Secure Boot, Trusted Execution Environments (TEE), and key management systems (e.g., TPM, OP-TEE). Analyze, triage, and patch vulnerabilities (CVEs); contribute to threat modeling and security incident response. Enhance access control, sandboxing, isolation, and container security at the kernel level. Support secure firmware update flows and storage encryption strategies. Collaborate with QA and DevOps teams to integrate security scanning, static analysis, and fuzz testing into CI/CD pipelines. Conduct code reviews, write technical documentation, and define secure coding and development standards. Required Skills Strong experience with Linux kernel development and embedded system security. In-depth knowledge of Linux hardening techniques : namespaces, cgroups, LSMs (e.g., SELinux, AppArmor), KASLR, ASLR. Hands-on experience with IMA/EVM, dm-verity, cryptsetup, keyrings, and filesystem-level protections. Proficient in C, Bash, and Python; familiarity with assembly language and GCC/Clang toolchains is a plus. Experience with Secure Boot implementations (UEFI, FIT image signing) and TPM/OP-TEE integration. Strong understanding of vulnerability management, CVE analysis, and Linux patching workflows. Preferred Skills Familiarity with secure software lifecycle practices and threat modeling frameworks (e.g., STRIDE, DREAD). Experience with custom Linux distributions using Yocto or Buildroot. Exposure to virtualization and container technologies such as KVM, Xen, Docker, LXC, or Kata Containers. Background in industries with high security and compliance requirements such as automotive, medical devices, or industrial systems. Understanding of compliance and security standards (e.g., FIPS, CIS Benchmark, GDPR, ISO 21434). Education : Bachelors or Masters degree in Computer Science, Cybersecurity, Electronics, or a related technical field. (ref:hirist.tech)

You will be responsible for independently handling test deliverables and deadline management, coordinating with and building the team for a given project. Your role will involve working closely with customers to ensure there are no escalations, coordinating effectively with the team, conducting technical interviews for project requirements, performing validation and root cause analysis, and isolating/packetizing failures to correct components. Additionally, you will be attending customer meetings and effectively communicating on requirements/results, locating product failures and reporting them in the test repository and bug tracker, and learning technology business domain system domain individually as well as recommended by the project/account. Completing certifications for the role, such as ISTQB UST GAMMA certifications, and ensuring that product and validation comply with defined SLAs will also be part of your responsibilities. Your performance will be measured based on defect triaging, adherence to schedule and timelines, number of post-delivery defects, number of non-compliance issues, SLA turnaround of production bugs, defining productivity standards for the project, and completion of all mandatory training requirements. Your expected outputs will include managing project tasks and deliverables with quality and targeting completion within the timeframe, estimating time effort and resource dependence for your own work and others" work, creating component level/product behavior documents, test reporting templates, BKMs, and knowledge sharing documents for the team, reporting status of assigned tasks, compliance with validation standards and processes, and mentoring senior validation engineers through on-the-job facilitations and hosting classroom training sessions for junior validation engineers. Some of the key skills required for this role include good presentation skills and diplomacy, bug advocacy skills, automation scripting skills, performing severity and priority identification of raised sightings, estimating effort time required for work, and evaluating tests in the customer or target environment. Additionally, you should be able to work in a team environment, possess good written and verbal communication abilities, and have good analytical skills. Knowledge examples that would be beneficial for this role include understanding the product lifecycle and deadlines, excellent domain knowledge, good CPU/GPU architecture knowledge, and very good knowledge of the product. A Bachelor's or Master's degree in Computer Science, Electronics, Software Engineering, or equivalent is required, along with at least 5 years of experience in customer support or software-hardware testing, including at least 2 years of customer support experience. Hands-on experience in graphics validation and triaging, troubleshooting and resolving hardware or software issues, deep understanding of the Windows OS, extensive scripting using Python, deep knowledge of PC architecture, supercomputers, and computer clusters, experience with debugging tools, memory dump analysis, and remote debug, strong analytical and problem-solving skills, excellent interpersonal skills, and the ability to handle multiple projects independently are also necessary. A strong interest in or knowledge of CUDA, OpenCL, and deep learning AI, as well as good written and verbal communication skills, are essential. Finally, the candidate should be willing to work flexible hours.,

This job is with Hitachi Digital Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Our Company We're Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We're crucial to the company's strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Team We are the Global Cyber team, part of Global Information Security at Hitachi Digital. Our mission is to protect the company's and its customers' vital information systems and data while responding to attacks, intrusions, and other security incidents. As passionate advocates of information security, we are a team of out-of-the-box thinkers, innovators, and collaborative problem-solvers. We continuously seek new and better ways to enhance our practices and strive for nothing less than excellence in our cybersecurity operations. We are looking for highly motivated individuals with a positive attitude who want to be part of something exceptional. The Role As a Sr. Security Engineer, you will be working as an individual contributor to work with a dynamic team of Threat hunters working 24x7. Your role will include: Responsible for working in a 24×7 Security Operation Centre (SOC) environment. Handle technical escalations from the L1 SOC team and resolve them within SLA. Create and manage the SOPs, runbooks and Asset inventory with risk classification Provide threat and vulnerability analysis as well as security advisory services Send and receive notifications to the SMEs about the vulnerabilities discovered along with remediation and also follow up on the closure within SLA. Administration of SIEM environment (e.g.: deployment of the solution, user management, managing the licenses, upgrades and patch deployment, addition or deletion of log sources, configuration management, writing parsing rules with Regex, change management, report management, managing backup and recovery etc) Investigation, Triage, remediate and find RCA of Compromised accounts, e-mail threats, and abuse reports from various sources. Investigate, document, and report on information security issues and emerging trends. Contribute significantly to the development and delivery of a variety of written and visual documents for diverse audiences. Mentor, Guide and share information with other analysts and other teams Always be curious and keep growing your skills and capabilities and emerging trends. What You'll Bring 7 years of experience in working in a 24x7 Security Operation Center (SOC) environment. Proficient in Incident Management and Response, handling escalations, SIEM Alerts, EDR alerts, DLP, WAF alerts; Knowledge of Cloud Infrastructure, and Cloud Security (GCP, AWS, Azure) Knowledge of MITRE ATT&Ck, Cyber Kill Chain, Threat Hunting & Attack Forensics. Knowledge of Email security, DMARC, SPF, DKIM, (Mimecast Email Security) Knowledge of various operating system flavors including but not limited to Windows, MacOS, Linux. Certifications: Security certifications such as GSEC, CEH, CySA, are advantageous. Strong problem-solving and troubleshooting skills include performing root cause analysis for preventative investigation. Communication and Teamwork: Strong ability to articulate complex concepts clearly, be a collaborative team player, admit mistakes, support your statements with data and analysis, and continuously seek growth opportunities. About us We're a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We're curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you're not just another employee; you're part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Overview Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. RM Plc have been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. RM is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification, we partner with schools, examination boards, central governments and other professional institutions, to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Education Resources). Visit us here to find out more: www.rmindia.co.in Responsibilities Application Support (Must have) Extensive knowledge in troubleshooting web applications hosted in IIS or Apache. Should be able to replicate the issues raised by customers with available information. Deep dive into the issue to find RCA in given SLAs. Troubleshot both functional issues as well as performance issues in the applications. Proactively analyze the events logs and prevent any potential issues from happening. Database - MS SQL / Postgre SQL(Must have) Expert knowledge in writing complex sql queries in ms sql server or postgresql. Should be able to troubleshoot complex stored procedures, functions etc. Troubleshoot performance issues in DB server. etc. Create custom sql queries to work around issues, bulk update data, purge data etc. Monitoring – Azure Monitor, Cloud watch, Grafana, Ops genie (Must have) Should be acknowledging alerts triggered from various monitoring solutions and resolve them. Knowledge in creating or optimizing alerts is good to have. Also analyze logs from Azure Application Insights or tools like sumologic. Ticketing tools – ServiceNow / Jira (Must have) Experience in ticket management. Create, update and triage tickets. Maintain ticket SLAs. Cloud – Azure / AWS (Desired) Hands on experience is maintaining/troubleshooting azure/aws services. Windows/Linux VM basic level administration such as upscale/downscale, start/stop, ssh, troubleshoot logs, check disk spaces etc. Basic administration of Azure SQL or Postgres RDS clusters, performance monitoring, troubleshooting. Maintaining secrets. Storage account/S3 management activities. Basics of IAM administration. Troubleshoot issues of applications hosted in AKS/ECS clusters. Service bus queue troubleshooting. Deployment – Azure Devops / Gitlab (Good to have) Deploying applications using existing deployment pipelines. Troubleshoot deployment failures. Scripting – Power shell / Shell (Good to have) Knowledge in writing scripts to automate tasks, setup workarounds. Experience Experience:- 2+ yrs Mandatory skillset: - Application Support,Azure cloud, SQL/PostgreSQL,Infra maintanence, Azure/Aws, L3 support What's in it for you? What’s in it for you? At RM My Work Blend @RM provides office-based colleagues with multi location and hybrid working options to suit them. As well as your office base, you can spend a proportion of your time working at alternative locations, and with flexibility of hours, as appropriate to the role. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working. As well as a competitive salary our core benefits package includes Group Health Insurance, Group Personal Accident, Group Term Life Insurance, Doctor consultation reimbursement, annually, Medical reimbursement, monthly/Qtry/Annual Rewards & Recognition program, Annual Salary Review & Bonus payouts, Children’s Education Assistance Subsidy, Summer Vacation Scheme, Staff Children Engagement Programme, Knowledge Acquisition Subsidy, Transportation Subsidy, Birthday & Marriage gifts and Subsidized Technopark Club Membership. RM India also has a comprehensive Rewards & recognition program to recognize and reward employees. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at talent@in.rm.com

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Challenge Adobe is reinventing how brands succeed by changing the world through digital experiences. Join us and work with digital marketing leaders and innovators as a trusted executive advisor on how to create scalable, useful personalized customer experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! We are hiring a Customer Success Manager (Night Shift) to join our Digital Experience Cloud team. To achieve the significant opportunity ahead, Adobe Customer Success needs to lead the post-sales customer experience, driving adoption and value for our customers. In this role, you will serve as an industry-specialized Customer Success manager passionate about helping your accounts achieve their goals for personalization at scale, unifying voices across Adobe for a cohesive plan of action and quantifying impact along the way. Industry Customer Success Managers deliver an outstanding experience for Adobe’s top customers, including responsibilities for strategic planning, use case adoption, advocacy and value realization. We hire dynamic, passionate, and creative individuals, adept at storytelling who thrive in fast-paced environments. What You’ll Do Adobe’s Digital Experience Customer Success team is looking for a Customer Success Manager to drive successful outcomes with Adobe customers. Customer Success Managers provide a best-in-class experience for customers focused on establishing and maintaining an actionable path to value. Customer Success Managers engage with customers through a combination of success programs and high-touch services, delivering the right resources at the right point in the customer journey. Our Customer Success Managers are advisors, value realization storytellers, and passionate about the customers they support, creating strategic alignment between customer digital priorities and their Adobe solutions. Customer Success Managers should have an understanding of the capabilities Adobe’s Experience Cloud solutions drive for customers — with a strong working knowledge of Marketo Engage and its role in digital marketing strategies. Responsibilities include: Deliver an exceptional customer experience through proactive engagement, applying the right internal resources, and optimally using our Customer success engagement model to meet customer business goals. Act as the main point of contact throughout the customer engagement, defining a success plan with clear outcomes and organizing communication across customer executives, business partners, and operational resources. Monitor customer engagement outcomes relevant to defined success metrics. Ensure customers employ best practices for achieving maximum value from their Adobe investment. Triage risk and create mitigation plans across customers, managing expectations both internally and externally. Drive adoption of Adobe Experience Cloud solutions, particularly Marketo Engage, using data to provide insights and progress from baseline through, and up, the maturity curve. Actively identify common customer challenges and suggest better solutions. Serve as the voice of your customers internally at Adobe, sharing process improvements and asks with the internal ecosystem. Act as a customer’s trusted advisor and partner. Test playbooks and customer success program ideas and monitor results based on defined customer metrics. Contribute to Customer Success thought leadership and share best practices and feedback across the organization to continuously improve our approach. What You Need To Succeed Bachelor’s Degree and/or relevant work experience. 7-9 years of customer success or technology consulting experience, preferred experience in digital marketing/digital experience. Hands-on experience with Marketo Engage is required. Passion for partnering with customers to drive success and measurable outcomes. Creative problem solving and the ability to analyze data to spot customer risk. Highly motivated and proactive, with a passion for developing new skills and expertise. Ability to prioritize, multi-task, and perform effectively under situations with multiple competing priorities. Effective member of a team and ability to collaborate across the Adobe ecosystem. Exceptional organizational, presentation, and communication skills, both verbal and written. Demonstrated passion for creative problem solving. Willingness to work in a night shift (6:00 PM to 3:00 AM IST) to support global customers. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more about our vision here. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

What The Candidate Will Need / Bonus Points ---- What the Candidate Will Do ---- Scope & Impact: You will have the opportunity to collaborate with multiple cross-functional global teams to deliver scalable data solutions wherein the expectation is to -> Build scalable analytical frameworks to support product analytics for Uber's Customer Obsession Platform Be an invaluable partner to product managers, engineers, operations, & various data teams to help create and execute the direction of the product roadmap which includes scoping the business problem, providing a data lens to product design, owning the experimentation cycle to full global rollouts and eventually impact estimation & long term monitoring. Proactively communicate insights and drive projects to drive towards team goals Ensure data quality across critical pipelines and to set up processes to triage data issues Build & maintain critical data pipelines, insight boards & monitoring tools that help track metrics to measure and monitor platform health Seek out opportunities to build new solutions to tackle Customer & Business pain points Basic Qualifications 2+ years of work experience with a Bachelor's Degree OR 1+ years of work experience with a Master's Degree. Work experience should be in a data-focused role such as product analytics, risk analytics, business analytics, business operations, or data science Education in Engineering, Computer Science, Math, Economics, Statistics or equivalent experience Proven competency in statistical languages like SQL, SAS, R and/or in modern programming languages like Python Past experience with a Product / Tech / Analytics Services company serving businesses with millions of customers on multiple platforms and countries Preferred Qualifications SQL mastery. Write efficient and complex code in SQL Experience in Python/R, Experimentation methods like A/B testing, and Statistical modelling is preferred Experience in Customer Service related domains with a Product / Technology / Analytics Services company is a plus Proven ability to handle and visualise large datasets, explore and utilise raw data feeds Love of data - One should have the zeal to just go get the required data and turn it into an insightful story Ability to build a structured approach to problem-solving that leads to high quality hypotheses Strong sense of ownership, accountability, and entrepreneurial spirit Effective communicator & proactive collaborator Independent & autonomous, while still a strong team player Enthusiastic, self-starting and thrives in changing, agile environments

Location: Goa, India · Type: Full‑time · Work mode: Hybrid (on-site clinic days + remote telehealth) About PRVNT PRVNT is building proactive healthcare. We combine clinician expertise with decision‑support AI, advanced diagnostics, and continuous data from wearables to identify risk early and help people make timely, effective changes. Care is clinician‑led; AI augments workflow and monitoring but never replaces medical judgment. The Role We’re hiring a General Practitioner to deliver prevention‑first, longitudinal care. You’ll assess risk, request and interpret appropriate investigations, translate multi‑source data (labs, wearables, clinical history) into clear plans, and follow through with patients over time. You’ll also review AI‑generated insights/alerts, refine protocols with our clinical and data teams, and escalate to specialists when needed. This is not an emergency or acute care post; it’s planned, relationship‑based care focused on early detection, optimisation and behaviour change. What You’ll Do Conduct comprehensive preventive assessments and risk stratification. Order, interpret and explain investigations (e.g., metabolic panels, lipid sub‑fractions, inflammatory markers, CGM data) as clinically appropriate. Review wearable and device data (activity, sleep, HRV, heart rate, CGM) and convert signals into actionable care plans. Create personalised preventive plans covering nutrition, activity, sleep, stress, supplementation and medication when indicated. Triage and act on AI decision‑support alerts; confirm clinical relevance before patient contact. Provide telemedicine and in‑person follow‑ups; track progress against agreed outcomes. Coordinate referrals to relevant specialists and collaborate on shared care. Document thoroughly in the electronic record; maintain accurate problem lists and medication histories. Contribute to protocol development, clinical QA, and outcomes tracking with the clinical, product and data science teams. Provide patient education and occasional training/mentorship to health coaches or junior clinicians. Uphold consent, confidentiality and safety standards; report adverse events and near misses. What You’ll Bring MBBS with valid registration with the National Medical Commission and the Goa Medical Council (or eligibility to obtain). 2+ years of post‑internship clinical experience in primary care, internal medicine or family medicine. Demonstrated interest/experience in preventive medicine, lifestyle medicine, or health promotion . Comfort working with digital health tools, remote monitoring data and teleconsultation workflows. Excellent communication: able to explain complex results simply and motivate behaviour change. Evidence‑based practice mindset; rigorous approach to sourcing and applying guidelines. Nice to Have MD/DNB (Family Medicine / General Medicine) , Fellowship in Diabetology , Sports Medicine, or equivalent. Experience with CGM , lipid sub‑fraction testing, cardiometabolic risk management, women’s health, or longevity. Familiarity with Apple Health, Oura, Garmin or similar wearable ecosystems. Experience contributing to clinical protocols, audits, or research.

Job Description As a Senior CDP Operations Manager, you will be responsible for supporting and managing client implementations of the CDP platform. You will collaborate closely with internal and client technical teams as they design and enhance integrations and experiences, ensuring smooth execution and operational alignment. This role also involves assisting with training, documentation, and platform enablement to help teams fully understand and leverage CDP capabilities. Qualifications Bachelor’s degree 2+ years’ experience in a data operations or CDP-related role Ability to communicate effectively with Engineering, Solutions, Product, and Client teams Experience with identity resolution concepts and omnichannel data integrations Experience with database and data modeling across omnichannel inputs and internal systems Knowledge of requirements-gathering techniques and technical architectures Proficiency in SQL, Snowflake, BigQuery and SFTP workflows Strong understanding of ESPs and marketing data environments Knowledge of data architecture, field mappings, and transformation logic Experience with data privacy compliance frameworks (GDPR, CCPA) preferred Responsibilities Knowledge of how data flows, i.e., where data originates, data transformation, and end stage of data, for documentation purposes as well as research An understanding of database table structures, field mappings, data dictionaries Working with various data sources QC data reporting and/or data visualization dashboards Monitor daily data flows, ensure SLAs, and proactively identify trends or anomalies Analyze and/or triage data issues Research data issues and ensure they are escalated to higher levels if not able to see through to complete resolution Oversee daily execution of CDP processes, including data ingestion, transformation, and activation. Ensure downstream systems receive timely and accurate data. Clear communication of issues through JIRA as well as to Engineers and Solution Developers Support team as needed in evolving the platform and the monitoring strategies Assist where needed with the migration of data from legacy systems to new solutions Recommend solutions to improve, and gain efficiencies for new and existing database systems Help identify Platform (technology) Optimization and/or Enhancements Assist with answering client questions, research, and data requests Assist internal and client teams to design, enhance and maintain integrations and experiences within the platform Assist with teaching, training, and documenting platform features and usability Propose both technical and high-level solutions based on client requirements Communicate directly with clients around data issues, research questions, and new projects Discuss project and/or monitoring requirements with clients Prioritize client projects, issues, and daily data monitoring appropriately. Company Summary Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth. Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable. Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law. Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/ https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

MOBILE OPERATIONS MANAGER Description The Mobile Operations Manager will be responsible for the maintenance and onboarding of a client’s mobile program. This includes developing complex mobile journeys for a client’s customer base, as well as performing thorough end to end testing and QA (Quality Assurance) on the final solution. This role works in a fast-paced technology support environment using innovative technologies while having the ability to work with enterprise clients face-to-face. Creative problem solving and troubleshooting skills will lead to success in this position and future advancement! As a Mobile Operations Manager, roles and responsibilities on a typical day might include the following: Onboard clients SMS/MMS programs into the Zeta Marketing Platform. Owning, managing & maintaining onboarding and ongoing documentation. Communicating and gathering project requirements, dependencies, and timelines. Work closely alongside other internal teams to finalize mobile solution. Executing mobile campaign configurations. (i.e. webhooks, segmentation, targeting, snippets, and user journeys) Performing thorough Quality Assurance checks and end to end testing of user journeys. Triage technical issues with multiple internal teams. (i.e. Engineering, Product, Solutions, Tech Support) Understanding the needs of the client and performing technical adjustments according to their specification. Actively participating in internal and external calls to understand upcoming projects or campaigns. Leading client or internal training on campaign process, platform tools & custom applications. Work with internal teams to advocate for product enhancements. Beta testing product features and upgrades. Communicate with vendors about detailed project status, requirements, and any changes to program. Maintain relationships with clients by providing support, information, and guidance on their mobile program. Qualifications And Preferred Skills Knowledge of mobile best practices and legal compliances is a plus. Exposure to SMS/MMS (messaging) business applications and terminology is a plus. Experience with REST APIs and JSON is a plus. Must have strong critical thinking skills. Ability to dissect a problem into manageable actions as to maintain continuous movement towards a solution. Self-starter who requires minimum supervision. Strong written communication skills that allow you to easily breakdown complex systems in a way that non-technical clients/teams can understand. Strong oral communication skills that allow you to effectively communicate to our internal technical teams when discussing project requirements and dependencies. Effective communication skills are essential to engage with clients during onboarding and throughout project execution. Must have the ability to multi-task and prioritize work independently. Familiarity with project management methodologies; understanding of scope, requirement gathering, dependencies, and scheduling work. Must have a high attention to detail with the ability to produce flawless work in rapid succession. Must have a strong understanding of customer service standards. Ability to work well in a team environment and provide support to team members as needed. Bachelor's degree or equivalent work experience/training. Proficient in Microsoft Office applications, especially Excel and Outlook, as well as Smart sheets.