5771 Triage Jobs - Page 10

Location Bengaluru, Karnataka, India This job is associated with 2 categories Job Id BLR00000071 Information Technology Job Type Full-Time Posted Date 07/30/2025 Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities The qualified candidate will perform engineering, configuration and other administration activities for IBM MQ and IBM App Connect Enterprise (ACE). The candidate will work as a part of the Middleware Engineering team and need have willingness to learn & support Solace Messaging. This candidate will be required to work well in a team environment. He/she must possess excellent communication skills and should be able to work in a collaborative environment with ease. The candidate will also be responsible for 24x7 on-call support on rotation weekly basis. The candidate must have problem-solving ability to triage and perform root cause analysis Strong working knowledge (Minimum 3 to 4 Years) in one or more of the following technology areas: Installation and upgrading of IBM ACE on Linux environment. Deployment, administration and support of ACE applications. Installation and upgrading MQ firmware on Appliances. Creating MQ queue manager, queues, channels, topics and subscriptions. Conduct failover testing and validate post upgrades for ACE applications & MQ queue managers. Provide level 3 support including incident resolution and root cause analysis. Strong knowledge of scripting using Korn Shell Scripts, Perl etc. Platform RedHat Linux. Research on product capabilities and conduct POCs for new products/features. This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree or 4 years of relevant work experience in Computer Science, Engineering, or related discipline 5 Years of related experience Experience in WebSphere Application Server / IBM MQ and/or IBM ODM administration, performance tuning, monitoring and implementation of best practices including high availability. Experience in performing version upgrades, patching & migration Strong experience in IBM MQ 9.x on Linux and IBM App Connect Enterprise (ACE) 12.x Strong experience in Linux Redhat. Must be legally authorized to work in India for any employer without sponsorship Must be fluent in English and Hindi (written and spoken) Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Master's degree in Computer Science, Engineering, or related discipline AWS certifications on DevOps / SysOps / Architect track preferred IBM MQ Appliances MQ on EKS/Kubernetes/OpenShift AWS Solace Messaging TIBCO Enterprise Messaging System (EMS) Quick learner of new technology and guidelines with flexible, positive attitude and team player with independent decision making

This role will provide you the opportunity to manage global service requests to oversee and support the process to purchase learning, learning services, and HR services. You will work collaboratively with multiple stakeholders, customers, and vendors within the Supplier Management scope while adhering to global standards and request management processes. If you have 4 - 10 years of experience, you will be expected to triage global service requests, assist customers and requesters to ensure a positive customer experience, manage work in the SNOW to meet SLAs, KPIs, standards, and processes, work collaboratively with stakeholders, customers, and vendors, support and participate in projects and activities, coordinate communications between GSK customers and vendors, respond to inquiries effectively, support relationships with third-party vendors, and possess working knowledge of tools such as ServiceNow, Ariba, and SAP. To excel in this role, you should have proven planning and organizational skills, ability to multi-task and problem solve, prioritize multiple projects while ensuring accuracy and meeting deadlines, attention to detail, ability to develop reports and summarize data, working knowledge of pivot tables within Excel, experience influencing customers and stakeholders, and familiarity with external service providers/contractors. Advanced IT skills including MS Office (Word, Excel, PowerPoint, PowerBI) and experience with AARs and subsequent implementation are also required. Basic Qualifications: - Bachelors degree Preferred Qualifications: - CPA - Knowledge of revenue rules - Ability to problem solve - Innovative thinker - Effective communicator GSK values and expectations are at the core of their culture, focusing on patient care, transparency, respect, integrity, courage, accountability, development, and teamwork. The successful candidate should demonstrate capabilities such as operating at pace, agile decision-making, commitment to delivering high-quality results, continuous learning, sustaining energy and well-being, building strong relationships and collaboration, and being budget-conscious. GSK is a global biopharma company with a mission to unite science, technology, and talent to advance disease prevention and treatment. By investing in core therapeutic areas and focusing on the immune system and new technologies, GSK aims to positively impact global health and deliver sustainable returns to shareholders. GSK is committed to creating an inclusive and inspiring environment where employees can thrive and grow. Please note that GSK does not accept referrals from employment businesses/agencies without prior written authorization. If you receive unsolicited emails or job advertisements not ending in gsk.com, please inform GSK at askus@gsk.com to verify the authenticity of the job.,

About Dataction Dataction is a new age technology services firm that offers best in class information technology, analytics, and consulting services to renowned international companies. Dataction was established in 2010 and has grown rapidly over the last decade. Dataction has built a reputation for providing differentiated and reliable services to a wide range of customers across multiple sectors. At Dataction we connect every dot and reimagine every business process. Our lean, agile, and consultative approach towards problem solving and execution, helps our client achieve sustainable growth and secure a profitable business, while safeguarding a viable future. Our people are committed, courageous, and unafraid of pushing boundaries. Job Summary We are seeking a highly skilled and proactive Sr. Engineer Data Support to join our Data Engineering support team. This role is crucial in ensuring the enhancements, bug fixes, smooth operation, stability, and performance of our data platforms and pipelines. The ideal candidate will bring a strong mix of technical expertise, problem-solving ability, and cross-functional communication skills to manage live issues, automate workflows, and optimize data operations across cloud platforms. This role requires a strong technical background in Snowflake, DBT, SQL, AWS and various data integration tools. Responsibilities Work closely with Engineering and Business teams to fix live issues and implement enhancements. Analyze and investigate data related issues, troubleshoot discrepancies, and provide timely resolutions. Automate manual processes and enhance operational efficiency through scripting and tool integrations. Perform daily health checks and proactive monitoring of the platform to ensure system stability and performance. Manage incident response, including issue triage, root cause analysis, and resolution coordination. Maintain business communications, providing updates on platform status, incidents, and resolutions. Oversee platform administration and maintenance across AWS, Snowflake, DBT, and related technologies. Work with data pipelines and tools like HVR, Stitch, Fivetran, and Terraform to ensure smooth data operations. Continuously improve monitoring, alerting, and operational workflows to minimize downtime and enhance performance. Qualifications, Skills And Experience 5 + years of relevant experience in data operations. Bachelor's degree in Computer Science, Information Systems, or a related field. Experience with AWS, Snowflake, DBT, HVR, Stitch, Fivetran, and Terraform for data platform management. Strong analytical and problem solving skills to diagnose and resolve issues. Experience in incident management, system monitoring, and automation. Proficiency in scripting SQL, Python to support automation and data analysis. Ability to communicate effectively with technical and nontechnical stakeholders. Why should you join Dataction ? Fairness, Meritocracy, Empowerment, And Opportunity Are Pillars Of Our Work Culture. In Addition To a Competitive Salary, You Can Look Forward To Great work-life balance through hybrid work arrangement. Company funded skill enhancement and training. Exciting reward and recognition programme. Opportunity to bond with colleagues through exciting employee engagement initiatives. Great on the job learning opportunity through involvement in new product/ ideation teams. 60 minutes with the CEO each quarter to pick his brains on any topic of your choice. (ref:hirist.tech)

Location : Noida/Bangalore. Exp : 5-8 yrs. Key Responsibilities EA module mandatory. Define test strategy, scenarios, traceability matrix, and success criteria. Coordinate with functional consultants and client UAT teams. Manage defect triage, retesting, and sign-off procedures. Support test automation planning where applicable. Required Skills 5 to 8 years of overall QA experience with a focus on the ServiceNow platform. Strong testing experience in ServiceNow SPM (Strategic Portfolio Management) and Enterprise Architect (EA) modules. Familiarity with form design, business rules, flow designer, and custom scripts within ServiceNow. Good exposure to integration testing with external systems using REST/SOAP APIs. Knowledge of ITIL processes and best practices. Strong analytical, troubleshooting, and documentation skills. Excellent verbal and written communication. ServiceNow System Administrator Certification is mandatory. (ref:hirist.tech)

Key Responsibilities Lead a team of L1 and L2 engineers in shift. Work balancing of tickets across the shifts. Ensure shift handover. Manage the Quality audits of the L1 and L2 offense analysis. Support the Project Manager with escalations and timely RCA of incidents. Training of L1 and L2 resources on latest attack vectors and log analysis. Work with the SIEM Engineering team to fine tune the use cases and content on the SIEM platform. Bring down the false positives to a manageable level. Manage the work pressure on the project and keep the team alert and manage their work life balance. Ensure timely preparation of daily/weekly/monthly reports. Desired Qualifications Sound Cyber Security Principles and well versed in security domains of Endpoint , Network, Database, Cloud Security technologies like IPS, WAF, Firewall, Deception, Cloud Security, AV, EDR, . Conduct senior level log analysis, proactive monitoring, mitigation & response to network & security incidents. Triage security events and carry out incident response steps. Implement & Maintain Extensive Security Operation Policies and procedures documentation including AWS cloud Proactively Hunt & research potential malicious activity using tool like Cortex, Shodan, Qrdar etc. Identify Indicator of Compromise through static & dynamic analysis of commodity and 0-day malware Perform advanced security event detection and threat analysis for complex and/or escalated security events. QRadar , Demisto/XSOAR , Qualys, MITRE Framework Attack Methodology. Preferred Certifications T&T - Cyber | Deputy Manager IBM QRadar SIEM Certification. CISSP, CEH, CISM, or other relevant security certifications. Location and way of working : Base location: Mumbai/Navi Mumbai Professional is required to work from office Your role as Consultant/Sr Consultant. (ref:hirist.tech)

About Chubb JOB DESCRIPTION Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com. About Chubb India At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning. Position Details We are looking for a Support Engineer with strong experience in supporting applications. We offer an attractive and dynamic international working environment with opportunities for travel and professional development, reflecting our conviction that people are our most important asset. Our support engineers manage the next-generation technologies that change how billions of users connect, explore, and interact with insurance companies. Our products need to handle information on a massive scale. We're looking for engineers who bring the best ideas from all areas, including application management, application sustenance needs, Application monitoring, application deployment needs, oversee application deployments, application support, the list goes on and is growing every day. We need our engineers to be versatile, display leadership qualities and be enthusiastic to tackle problems and requests across from applications to the underlying infrastructure on which applications are running. Major Duties and Responsibilities Application support ( Incident Triage, RCA, and Fix Code/Config/ Data/ Emergency fixes) Deployment needs ( Change management coordination/ Release certification) Standardize/Optimize: Support needs (KB articles), Alert Reduction, Automations Infrastructure support ( Changes and followups with relevant teams) Performance tuning , Security Vulnerability changes Participate in Life Cycle Management of support. Monitor and enforce proactive assessments for application asserts Extend support with the Infrastructure and DevOps team on monitoring and alerts refinements Learning curve on application technology stack Provide fucntional guidance and support various stakeholders Regulatory / Compliance / Audit support Defects/System Bug Work indipendently with minimal support Follow-up on Problems related to infrastructure/Network/ Vendor issues Technical Skills (preferred) Cloud Technologies Azure, Azure Kubernets Service , App services Application Technologies Full Stack .NET , Angular, JavaScript, jQuery, HTML5, CSS Databases Mongo DB, Cosmos, Blob Storage, Azure Table Storage, Redis Cache, SQL, Tools Visual Studio Code, Browser developer tools, Service Now, Postman Version Control Tools GitHub Build and Deployment Tools Jenkins, JIRA, Swagger, Docker, Kubernetes, Apache Httpd Monitoring Tools Azure Appinsights, Kibana, OpenSearch Good to Have Support Experience, ITSM/ITIL, SRE, Azure Fundamentals , Service now Experience 3 - 6 years’ experience in support which involved shift working hours Willing to work in shifts Excellent Experience working with best support practices Proven track record in adhering to SLA’s for support tickets Experience in supporting Azure, docker, and Kubernetes activities is a must. Exposure in Continuous Development and Continuous Integration DevOps methodologies and processes Experience in supporting InsureTech applications is a big plus Proven experience in collaborating and working in small teams or projects Fluent in English both written and spoken Outstanding communication and presentation abilities Ability to work autonomously, well organised Pragmatic and open-minded Passionate about learning new technologies and concepts Strong experience with matrix organization and business projects multi-disciplinary teams International exposure and multi-cultural experience Qualifications B.Tech/BE/MCA/M.Tech degree in Computer Science, similar technical field of study or equivalent practical experience. Software support experience in one or more general purpose programming languages. Infrastructure support experience on Docker and Container Environments. Working proficiency and communication skills in verbal and written English. Why Chubb? Join Chubb to be part of a leading global insurance company! Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results. Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026 Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment Employee Benefits Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include: Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs. Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits. Application Process Our recruitment process is designed to be transparent, and inclusive. Step 1: Submit your application via the Chubb Careers Portal. Step 2: Engage with our recruitment team for an initial discussion. Step 3: Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable). Step 4: Final interaction with Chubb leadership. Join Us With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey. Apply Now: Chubb External Careers Qualifications TBD

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.60 countries, we are seeking talented individuals to join our company. The Role We are looking for a Junior Site Reliability Engineer who will be part of our centralized Site Reliability Team. You will play an integral role in leading the deployment of highly scalable systems, optimization, documentation, and support of the infrastructure components of JoVE’s software products hosted on AWS. Cloud Infrastructure and Operations are critical in enabling JoVE to provide users with our technology offerings. Responsibilities: Design, build, test, and deploy cloud-native applications and microservices using IaC tools like Terraform and Crossplane. Maintain availability, latency, performance, efficiency, monitoring/observability, emergency response, capacity planning, setting and maintaining SLOs, SLIs, and Error Budgets, and creating dashboards. Plan for automation to reduce toil and increase development velocity. Perform application-specific production support, incident management, change management, problem management, RCAs, and service restoration as needed. Actively look for opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation. Collaborate with software development teams in the release management process to shape the future roadmap and establish strong operational readiness across teams. Spearhead implementation of reliability and observability tools (like Groundcover, Prometheus, Grafana, etc.) Support Infrastructure squad On-call practice and participate in 24x7 on-call rotations. Requirements: 2+ years of professional experience as a Software Engineer and Site Reliability Engineer (SRE). Extensive in-depth experience with cloud-based provisioning, monitoring, troubleshooting, and related SRE and DevOps technologies, in addition to networking knowledge. MUST have working experience with AWS infrastructure. MUST understand AWS VPC, subnets, Network ACLs, Security Groups, IAM Role, EKS. MUST have experience of using Crossplane MUST have working knowledge of GitOps, FluxCD, or ArgoCD Experience configuring Kubernetes RBAC Authorization, Ingress controller, ServiceAccount, and AWS role annotations. Basic experience with monitoring, and observability systems such as DataDog, Prometheus, Grafana, Kibana, CloudWatch. Ability to triage and resolve incidents and lead incident investigations. Experience working in a 24/7 on-call, highly transactional, or streaming production environment. Experience with Kubernetes Operators is a plus. Why Join JoVE? When working with JoVE, you can expect compensation packages competitively placed within the local market. You will make a direct impact in accelerating science research and in improving student learning in science education. Opportunity to work with global teams and in an environment that promotes innovation and collaboration. Our strong promotion from within culture draws a clear path to advance your career with us.

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 1 year of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript). 1 year of experience with data structures or algorithms. Preferred qualifications: Master's degree or PhD in Computer Science or related technical field. 1 year of experience with Android application development. 1 year of experience with performance, systems data analysis, visualization tools, or debugging. Experience developing accessible technologies. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. Android is Google’s open-source mobile operating system powering more than 3 billion devices worldwide. Android is about bringing computing to everyone in the world. We believe computing is a super power for good, enabling access to information, economic opportunity, productivity, connectivity between friends and family and more. We think everyone in the world should have access to the best computing has to offer. We provide the platform for original equipment manufacturers (OEMs) and developers to build compelling computing devices (smartphones, tablets, TVs, wearables, etc) that run the best apps/services for everyone in the world. Responsibilities Write product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

When you join Verizon You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What Youll Be Doing... You will be spearheading and mentoring a team of software professionals, overseeing the development and maintenance of scalable and efficient software solutions whilst directing the design, development, and deployment of software applications, utilizing React JS, Node.js, Next.js, and AWS. Our environment is fast-paced and has cross-functional teams working side-by-side to build exciting next-generation products. Come join us and help us build the best systems of engagement. Supervise the implementation of DevOps practices to ensure seamless integration and automation throughout the software development lifecycle. Guarantee adherence to industry best practices in software engineering, security, and performance. Work collaboratively with cross-functional teams to gather requirements, define project scope, and ensure the timely delivery of projects. Remain up-to-date on emerging technologies and trends in the software development landscape. Work closely with external teams to define release content and ensure growth of the platform to meet competitive demands. Lead and mentor engineering web and application programming interface teams through software platform releases, ensuring products are on spec, architecturally sound, and delivered on time. Support customers with major platform issues and coordinating triage efforts to solve them. Document and maintain architectural guidance to ensure performance and scalability of the platform. Adhere to industry standards and best practices and understand emerging technologies and trends to continuously improve the systems, application, infrastructure, and processes. Your work will help us to stay at the forefront of technology and positively impact the customer experience. What Were Looking For... You get excited by the possibilities that technology creates and how it can improve the way we do business. Applying your analytical skills and expertise to solve complex problems is personally rewarding. With strong written and verbal communication abilities, youre able to cut through technical jargon to describe complex concepts in a way everyone can understand. People know you for your strong leadership and the way you inspire teams to perform at their best. No stranger to working in a fast-paced environment, you convey a sense of urgency and handle multiple competing priorities with ease, never missing a deadline. Youll Need To Have DevOps Expertise: Strong understanding and practical experience in DevOps principles and practices. Extensive Software Development Experience: 12 years of people management and hands-on experience in the full software development lifecycle, encompassing design, coding, testing, deployment, and maintenance. Deep understanding and proficiency in both front-end and back-end technologies, including: Back-End: Node.js Front-End: React JS, Next.js, CSS, JavaScript Content Management Systems: Hands-on experience with Contentstack CMS or other MACH (Microservices, API-first, Cloud-native, and Headless) architecture-based CMS platforms. Even better if you have one or more of the following: Masters degree in computer science, engineering or technology streams. Problem solving and analytical skills. Proven expertise in authoring technical documentation and implementing DevOps practices. If Verizon and this role sound like a fit for you, we encourage you to apply even if you dont meet every even better qualification listed above. Where youll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. #VBGDXP Locations Hyderabad, India

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. The Role As the Director of Product, you will set the strategic vision and roadmap for JoVE's products. You will be responsible for delivering best-in-class teaching and learning experiences for our users in Research and Education markets. If you are passionate about bringing great products to life and love working in a collaborative environment, then we want to talk to you. Responsibilities : Create a vision for the overall product strategy at JoVE and transform this vision into a prioritized new product innovation roadmap. Identify and socialize key customer needs and unmet growth opportunities through partnerships with Consumer Insights, UX research, or 1st and 3rd party research. Define and track product metrics to evaluate the success of new features and overall product performance. Stay up to date with industry trends and emerging technologies to inform product decisions and ensure that JoVE remains the market's best research, science, and education platform. Bring an unstoppable passion for the customer, owning the Why behind the products JoVE delivers. Influence team members with innovative changes and improvements by challenging the status quo. Define and own product/platform delivery metrics and KPIs. Requirements: A Bachelor’s degree. 8+ years of experience in product management, ideally across digital experiences, with 5+ years of experience in people leadership. A proven track record of building and launching successful products that have driven significant business growth. Knowledge, experience, and proficiency in product management standards and practices, with particular appreciation for the end-to-end product management discipline. Ability to triage and resolve incidents and lead incident investigations. Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams and communicate complex ideas to both technical and non-technical stakeholders. Experience working in a startup or fast-paced environment with a desire to roll up your sleeves. Why Join JoVE? When working with JoVE, you can expect compensation packages competitively placed within the local market. You will make a direct impact in accelerating science research and in improving student learning in science education. Opportunity to work with global teams and in an environment that promotes innovation and collaboration. Our strong promotion from within culture draws a clear path to advance your career with us.

This is a remote position. About Us Simbian® is building Agentic AI platform for cybersecurity. Founded by repeat successful security founders, we have gathered an excellent cohort of employees, partners, and customers. Our mission is to solve security using AI and our core values are excellence, replication, and intellectual honesty. Our promise is to make Simbian the best workplace of your career and we believe a small group of thoughtful passionate people can make all the positive difference in the world. To fuel our fast growth, we are seeking an exceptional candidate who shares our core values of excellence (being the world's best at our craft), replication (share your best ideas with others), and intellectual honesty (tell the truth even if it's bitter). Our AI Agents automate security operations and provide our customers 10x leverage. Our customers include some of the world's largest companies. Our initial use cases include: SOC alert triage and investigation Prioritization and classification of vulnerabilities AI based threat hunting What you’ll do: Define DevOps strategy for cloud-native applications and infrastructure. Lead and mentor DevOps engineers and SREs across projects. Establish and enforce best practices for CI/CD, infrastructure automation, and monitoring. Align DevOps efforts with business goals and cloud cost optimization. Recommend right-sizing of infrastructure and implement auto-scaling strategies. Design and manage scalable, secure, and highly available cloud infrastructure (AWS, Azure, GCP). Implement Infrastructure as Code (IaC) using Terraform, CloudFormation etc Manage multi-cloud or hybrid environments, ensuring resilience and compliance. Architect and manage CI/CD pipelines for automated testing, integration, and deployment. Promote automation-first approaches in infrastructure provisioning, configuration, and release workflows. Integrate security checks (DevSecOps) into the CI/CD process. Oversee observability stack: monitoring, alerting, tracing, and logging tools (e.g., Prometheus, Grafana, ELK). Define and track SLA/SLO/SLI metrics.\ Lead incident response and postmortems for critical production issues. Implement cloud security best practices, including secrets management, IAM, encryption, and network policies. Ensure compliance with regulatory standards (SOC2) through automation and audits Oversee release cycles, rollout strategies (blue/green, canary), Manage Dev/staging/production environments for consistency and reliability. Work closely with development, QA, product, and security teams to ensure smooth delivery. Advocate for a DevOps culture: transparency, collaboration, and continuous improvement. What You’ll Get: High autonomy and visibility with leadership and founders A collaborative, transparent work culture with a bias for action Competitive salary with generous equity in a potentially large company Opportunity to work with some of the world's most talented and friendliest teammates

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 183 million registered learners as of June 30, 2025 . Coursera partners with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp. Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns. At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you. Job Overview: We are seeking a Finance Systems Manager to join our growing Finance team. The Finance Systems Manager will have solid IBM Planning Analytics knowledge particularly with Rules and Turbo Integrator to support the Finance Planning and Operations team with all system improvements, reporting needs and data integrations. This role requires excellent developer skills and ability to work independently. As the Finance Systems Manager, you will be responsible for system maintenance in support of Forecast, Budget, and Long Range Planning, maintenance of day to day user support of the current models, maintenance of reporting and security set-up and support implementation of new models and on-going development of the current system. Responsibilities: Drive the development of production environments for IBM PA analytics Support on-going enhancements and implementations of new TM1 models by building new dimensions, cubes, and measures Data and metadata maintenance, version copies, provide tier-1 user support, maintain user permissions and role access, perform data loads and reconciliations for data integrity and integrations with other company systems (i.e., Netsuite) Develop and implement best practices of internal documentation for system processes, new models, enhancements, and training Analyze business requirements and translate them into effective & efficient application configuration Partner with Finance to understand system needs, open technical support tickets, triage issues and share best practices for using IBM Planning Analytics tool Basic Qualifications: 7+ years of development experience supporting Finance teams using IBM Planning Analytics tool 5+ years of experience writing and developing TM1 rules and Turbo Integrator processes, building dimensions with alternate hierarchies, cubes and dynamic subsets Experience with the IBM Planning Analytics Workspace interface and the PAx add-in Basic knowledge of finance Demonstrated history supporting end-users and troubleshooting IBM Planning Analytics system issues with a positive end-user experience This role requires working in the U.S. Eastern Time zone Preferred Qualifications: TM1py and/or TM1 REST API experience a plus Willingness to learn new technologies and interest in developing further skills and knowledge in TM1 Advanced Excel skills If this opportunity interests you, you might like these courses on Coursera: IBM Data Analyst Professional Certificate Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org. For California Candidates, please review our CCPA Applicant Notice here. For our Global Candidates, please review our GDPR Recruitment Notice here.

About Marvell Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead. Your Team, Your Impact Joining Marvell as a CyberSecurity Analyst, you will be an expert at identifying and responding to threats against Marvell data and systems. The SOC is the central nervous system for the cybersecurity organization, a 24x7 service responsible for detection, assessing, and responding to security threats globally. You will be deeply engaged in the day-to-day operations that ensure we effectively detect and respond to evolving cyber threats using leading edge technology and robust processes. What You Can Expect Provide primary triage, analysis and operational support for security events and alerts. Perform correlation using security analytics tools, log aggregators, advanced network malware protection, data indicator mining tools, forensics tools and threat intelligence repositories. Perform real-time incident handling (e.g., intrusion correlation and tracking, threat analysis, and direct system remediation) tasks to support deployable Incident Response Participate in analyzing nature of the attack and root cause analysis of an incident. Monitor external data sources proactively to determine which security issues may have an impact on the enterprise. Document and publish techniques, guidance, and reports on incident findings to appropriate constituencies within Marvell. Participate in the improvement tasks such as but not limited to false positive reduction, use case refinement. Effectively communicate both verbal and written updates on alerts and incidents What We're Looking For 4+ years' experience as a SOC Analyst preferably for a >5000 person enterprise. Experience in working with a geographically diverse team in multiple time zones around the globe Strong communication skills and an ability to adapt a message to audiences ranging from technology SMEs to company executives to stakeholders in every business discipline. Deep understanding of MITRE ATT&CK, with demonstrated experience building detection cases and playbooks around the tactics and techniques most relevant to your business. Proficient technical writing skills (documenting processes and procedures). Ability to solve problems and work through ambiguity and uncertainty. Proficiency with one or more DLP platform Experience working extensively with technologies such as IDS/IPS, NGFW, EDR, SIEM, HIDS/HIPS, AV, and Vulnerability Scanners. Expert level and continually expanding understanding of common and emerging security threats and vulnerabilities Self-motivated and proven ability to deliver end-to-end solutions in a high-tech and fast-moving industry. Industry security certifications such as C|EH and relevant GIAC certifications or equivalent highly desirable. Experience with infrastructure operations and processes associated with IT service management in an Enterprise-level organization. Additional Compensation And Benefit Elements With competitive compensation and great benefits, you will enjoy our workstyle within an environment of shared collaboration, transparency, and inclusivity. We’re dedicated to giving our people the tools and resources they need to succeed in doing work that matters, and to grow and develop with us. For additional information on what it’s like to work at Marvell, visit our Careers page. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What You’ll Do Perform general application development activities, including unit testing, code deployment to development environment and technical documentation. Work on one or more projects, making contributions to unfamiliar code written by team members. Diagnose and resolve performance issues. Participate in the estimation process, use case specifications, reviews of test plans and test cases, requirements, and project planning. Document code/processes so that any other developer is able to dive in with minimal effort. Develop, and operate high scale applications from the backend to UI layer, focusing on operational excellence, security and scalability. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit engineering team employing agile software development practices. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Write, debug, and troubleshoot code in mainstream open source technologies Lead effort for Sprint deliverables, and solve problems with medium complexity Research, create, and develop software applications to extend and improve on Equifax Solutions Collaborate on scalability issues involving access to data and information. Actively participate in Sprint planning, Sprint Retrospectives, and other team activity What Experience You Need Bachelor's degree or equivalent experience 5+ years working experience software development using multiple versions of Python. Experience and familarity with the various Python frameworks currently in use to leverage software development processes. Develop, test, and deploy high-quality Python code for AI/ML applications, data pipelines, and backend services. Design, implement, and optimizem Machine Learning models and algorithms for various business problems. Collaborate with data scientists to transition experimental models into production-ready systems. Build and maintain robust data ingestion and processing pipelines to feed data into ML models. Perform code reviews, provide constructive feedback, and ensure adherence to best coding practices. Troubleshoot, debug, and optimize existing ML systems and applications for performance and scalability. Stay up-to-date with the latest advancements in Python, machine learning, and related technologies. Document technical designs, processes, and operational procedures. Experience with Cloud technology: GCP or AWS What could set you apart Self-starter that identifies/responds to priority shifts with minimal supervision. Experience designing and developing big data processing solutions using Dataflow/Apache Beam, Bigtable, BigQuery, PubSub, GCS, Composer/Airflow, and others. Source code control management systems (e.g. Git, Github). Agile environments (e.g. Scrum, XP). Atlassian tooling (e.g. JIRA, Confluence, and Github) Developing with modern Python versions

Description GEET (Grocery and Everyday Essentials Tech) QA team is looking for QAEs who are passionate about testing and breaking Web Software. The candidate must have the skills to identify software bugs quickly, describe the bugs know concepts like testing for boundary values, creating a traceability matrix for large projects, analysing a code change and identifying the right set of test cases to run, etc. Key job responsibilities Create test plans, write test cases for new features. Regression test and sign off on various partner team testing requests. Be the Customer Representative and advocate for them in Bug Triage and other meetings. Build Domain Knowledge and understanding of the Product under test. Regularly communicate testing status and identify risks to Program launch dates. Follow SOPs, identify gaps, outdated information and update it. Perform manual testing of services and UI features on desktop browsers, mobile browsers and mobile shopping application A day in the life You will own end-to-end testing of various customer-facing features. You will write test plan, review it with stakeholders. You will own test execution, Bug Triage, QA Status communication. You will develop deep understanding of the program and have opportunity to understand how various Systems at Amazon work. You will also work with Operations teams to execute specific test scenarios. You will drive User Acceptance Testing (UAT) and lastly update our regression test suite with relevant set of test cases About The Team The GEET (Grocery and Everyday Essentials Tech) QA team owns end to end testing of Fresh Program (including CX and Fulfilment) , Pharmacy and Quick Commerce. Basic Qualifications Experience in Test Planning and Execution. Preferred Qualifications MShop Testing Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3046677

Description GEET (Grocery and Everyday Essentials Tech) QA team is looking for QAEs who are passionate about testing and breaking Web Software. The candidate must have the skills to identify software bugs quickly, describe the bugs know concepts like testing for boundary values, creating a traceability matrix for large projects, analysing a code change and identifying the right set of test cases to run, etc. Key job responsibilities Create test plans, write test cases for new features. Regression test and sign off on various partner team testing requests. Be the Customer Representative and advocate for them in Bug Triage and other meetings. Build Domain Knowledge and understanding of the Product under test. Regularly communicate testing status and identify risks to Program launch dates. Follow SOPs, identify gaps, outdated information and update it. Perform manual testing of services and UI features on desktop browsers, mobile browsers and mobile shopping application A day in the life You will own end-to-end testing of various customer-facing features. You will write test plan, review it with stakeholders. You will own test execution, Bug Triage, QA Status communication. You will develop deep understanding of the program and have opportunity to understand how various Systems at Amazon work. You will also work with Operations teams to execute specific test scenarios. You will drive User Acceptance Testing (UAT) and lastly update our regression test suite with relevant set of test cases About The Team The GEET (Grocery and Everyday Essentials Tech) QA team owns end to end testing of Fresh Program (including CX and Fulfilment) , Pharmacy and Quick Commerce. Basic Qualifications Experience in Test Planning and Execution. Preferred Qualifications MShop Testing Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3046685

Overview: Role description Provide high-level IT support for L1 and L2 tickets, primarily through chat and email. Support a mixed environment including MacBooks, remote Linux development machines, and Google Workspace. Key Responsibilities: Respond to and resolve L1/L2 tickets via chat and email Handle routine IT tasks: Access requests Ticket triage and routing Escalation of complex issues Updating internal knowledge base Troubleshoot basic issues on: MacBooks Network and connectivity Support end-user applications and infrastructure services End-User Tools: Google Workspace (Gmail, Drive, Groups) Slack Okta (Advanced Server Access & Identity Engine) Notion GitLab TigerVNC & RDP clients Frame Infrastructure Services: DHCP (isc-dhcp-server) DNS (BIND) Corporate networking (Meraki) MDM (Mosyle) Supported Operating Systems: Ubuntu 20.04, 22.04, 24.04 macOS Windows 10/11 and Server versions Skills: L2 IT Support MacBook troubleshooting Network troubleshooting Basic infrastructure service support Skills L2 Support,Macbook Troubleshooting,Network Troubleshooting,Infrastructure Services

Role Description We are seeking an experienced and proactive SOC Lead to drive the operations of our Security Operations Center. The ideal candidate will have strong expertise in cybersecurity monitoring, incident response, threat hunting, and stakeholder communication. This role involves leading a global 24x7 SOC team, coordinating with cross-functional teams, and enhancing our threat detection and response capabilities. You will act as the escalation point for complex incidents and play a key role in process improvement, automation, and mentoring the SOC team. Key Responsibilities Lead and coordinate the 24x7 SOC operations, managing a distributed team of L1 and L2 analysts. Provide advanced triage and investigation of escalated security s and incidents from L1 analysts. Act as the primary escalation contact for high-priority incidents and security breaches. Ensure timely incident response and resolution within SLA while maintaining high-quality ticket documentation. Conduct Root Cause Analysis (RCA) and create detailed incident reports for high-severity cases. Continuously review and fine-tune security s, rules, and thresholds across SIEM and other monitoring tools. Design and propose new security use cases and playbooks to improve detection and response automation. Conduct training sessions for the team on new tools, updated processes, and emerging threats. Organize and lead governance meetings (weekly/biweekly/monthly) with internal stakeholders and clients. Stay informed on the latest threat intelligence, vulnerabilities, and security technologies to proactively enhance SOC capabilities. Maintain and enhance SOC documentation, including SOPs, incident runbooks, and knowledge bases. Collaborate with engineering, infrastructure, and compliance teams to align incident response with organizational risk management practices. Required Skills & Experience Minimum 4 years of hands-on experience in a Security Operations Center, focusing on incident response, security analysis, and threat hunting. Deep Technical Expertise In Email Security (Mimecast) EDR Tools (e.g., Threat Down / Malwarebytes) Secure Web Gateway (Netskope SWG) Cloud Security (Microsoft Azure, Microsoft Defender) SIEM Platforms (Azure Sentinel preferred) Threat analysis and phishing investigation Sound understanding of cybersecurity frameworks (MITRE ATT&CK, NIST, etc.) and incident response lifecycle. Working knowledge of enterprise infrastructure: networking, firewalls, operating systems (Windows/Linux), databases, and web applications. Excellent written and verbal communication skills; able to convey technical details to non-technical stakeholders. Strong organizational and prioritization skills; experience handling multiple concurrent incidents and tasks in high-pressure environments Preferred Certifications Relevant security certifications such as: CEH (Certified Ethical Hacker) Microsoft SC-200 (Security Operations Analyst) AZ-500 (Azure Security Engineer Associate) CISSP, GCIH, or similar. Proficiency with Security Tools: Mimecast Email Security Threat Down (Malwarebytes) Microsoft Azure, Microsoft Defender for O365 Netskope SWG Azure Sentinel (SIEM) Open-source tools for phishing analysis Skills Email Security, EDR, Threat hunting, SIEM

About this role: Within the global Compensation & Benefits team, the Benefits Associate will be responsible for working with the Benefits Team and local HR Managers to deliver support the administration of cost-effective and ccompetitive benefit programs in assigned countries. The Benefits Associate proactively handles all aspects of day-to-day benefit operations and benefit administration, partnering closely with other members of the benefit team as well as HR, Payroll, Finance, Legal, Internal Communications, and benefits vendors. What you’ll do: Triage ASKHR ticketsassociate inquiries & and answer questions Update benefits communications resources including intranet pages Support administrative processes such as car fleet, manual new hire enrolments, etc. Collaborate with Benefits team and Country HR Managers to administer cost-effective and competitive benefit plans within assigned countries. Raise PO’s & and pay invoices Support benefit integration error reports Action Workday tasks Support administrative processes such as car fleet, manual new hire enrolments, etc. Collaborate with Benefits team and Country HR Managers to administer cost-effective and competitive benefit plans within assigned countries. Assist with local, international, and global projects as requested. What you’ll need: Some HR related or benefits related experience (e.g. internship or rotational role) or at least 1 years of professional experience) Bachelor’s degree is preferred. Experience with HRIS and/ or inquiry ticket /triage system is preferred. Superb customer service skills & and sense or of urgency in a service environment. Ability to handle multiple high priority tasks simultaneously & meet the SLAs Strong communications & and interpersonal skills, including strong written and spoken English language skills. Problem -solving skills, detail oriented and ability to handle sensitive situations. . High level of proficiency in Microsoft & and Google applications. What we offer: Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) Collaborative, team-oriented culture that embraces diversity. Professional development and unlimited growth opportunities Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com. Job Requisition ID:102003 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Senior Support Analyst (Application) Location: Gurgaon (Hybrid work model) Entra Solutions is a FinTech company specialized in technology-based financial solutions and services for the mortgage industry. We are a people-focused, growth-oriented, innovative company and we're looking for people like you to make a positive change and join our team today! Job Summary We are looking for an Application Support Analyst with strong expertise in Encompass LOS and Lending division operations, who will be the vital link between our technology platforms and mortgage business goals. The ideal candidate will support and ensure successful resolution of functional and technical issues across Encompass and other lending/servicing systems. What You Will Do · Administration, configuration, and support of ICE Encompass Loan Origination System (LOS) including user profiles, custom fields, business rules, input forms, and personas. · Provide day-to-day support for Lending Division users by analyzing and resolving issues related to origination and underwriting workflows. · Support, optimize, and customize loan servicing and contact center applications like FiServ LoanServ, Five9, and Tempo. · Triage and manage cases, service requests, and enhancement tickets using internal ticketing systems (e.g., Jira). · Ensure servicing and lending applications are fully operational and implement rapid resolution strategies in case of service disruption. · Provide a high level of support to internal business users while adhering to strict SLAs for response and resolution. · Perform problem determination, implement workarounds, and support root cause analysis and incident resolution. · Test and verify service releases, Encompass patches, feature deployments, and custom configurations. · Assist with the maintenance and support of internal applications, data integrations, and infrastructure as needed. · Maintain detailed documentation of issue resolutions, standard operating procedures, and platform configurations. · Responsibilities may require occasional late night and weekend work to support key deployments and maintenance windows. What We're Looking For · BE/BTech degree in Computer Science, Information Technology, or related field · 7–9 years of IT Production/Application Support experience, with at least 2+ years focused on Encompass LOS administration · Familiarity with US mortgage origination and servicing processes including Lending Compliance · Strong knowledge of ticketing tools, issue management, and stakeholder communication · Excellent analytical, debugging, and root cause analysis skills · Hands-on experience with Microsoft Office tools and SQL for querying and data validation · Ability to understand business workflows, logic flows, and software configurations · Effective written and verbal communication skills and a strong commitment to customer service · Previous experience supporting application users through phone, email, and in-person troubleshooting · Experience coordinating with QA, development, and product teams on platform enhancements · Ability to work independently and collaboratively in a cross-functional team environment

Job Description So where do you fit here? Our client comes first. This means that NIQ technical Senior support teams are here to help. As a Senior Support Manager, you will be responsible for your team’s high quality and in-depth technical support to internal and external users of Production systems. You will work with and manage global teams across all regions at NIQ. You will have exposure to all aspects of our business as well as an opportunity to learn and work on many different technologies. You will be expected to own all aspects of production quality. This is a fast-paced and exciting role especially as NIQ introduces many new and innovative solutions. The Senior Support Manager role requires you to be ready for anything and to be agile enough to tackle challenges as they come your way. RESPONSIBILITIES : Strong verbal and written communication skills with the ability to provide detailed analysis and simplified explanation up to the executive level Drive long-term solutions to high impact production issues and problem resolution across technical, operations, product teams Process improvement for identifying trends in issues and providing feedback to higher level management Manager teams responsible for: Responding to incidents created from external and internal users - replicate issues, triage, provide workarounds, restore services, and work with delivery teams if defects require permanent solutions Providing meaningful analysis of issues back to users and provide timely update for any on-going problems Performing user maintenance to resolve issues Fulfilling Standard Service Requests and execute actions based on standard operating procedures Performing routine smoke testing, system monitoring and job monitoring and respond to issues Providing consistent updates on tickets and monitor the progress in respective ticketing tools End to end coordination of issue to resolution with the user, other support teams, operations, technical delivery teams and vendors if required Identify urgent issues and escalate appropriately, participate in Incident and Problem management Maintain support documentation - Standard Reporting, Knowledge Base, FAQs, Job Aides Ensure compliance to standard NIQ Practices / Tools, ITIL, Google, ServiceNow, and JIRA suite (VM) Good understanding of overall application infrastructure is must Internally prioritize work based on incident priority and deadlines Relevant experience into Business Application Support 15 + years ITIL & ITSM is a must skill (Incident and Problem Management they must have experience) Understanding or exposure to cloud concepts-any one cloud will also be fine Implementation of alerts and monitoring on production systems Experience in Managing Support Engineer including people management skills Experience in Managing 24 X 7 Support including on weekend on calls Pinpoint affected application components to focus teams on stabilizing critical user experiences. Intelligently Identify significant events and patterns based on real time analysis and past experiences Handling minimum 5 members of support team Experience in Monitoring & Observability Experience in handling production deployment activities Hands-on in-Service request fulfillment Support for Server/DB patching, firewall changes Liaise with L3 team for fixes Emergency fixes provided by delivery team are managed, with notification to triage team. Configuration activities (product level hot fixes for basic file and data issues) Help define and implement our Enterprise Monitoring strategy for Multi-Cloud Monitoring and Observability. This includes the collection, delivery, analysis, and visualization of Key monitoring telemetry data around metrics, logs, and traces. Assist in building Service Management Process for monitoring platforms covering day-to-day operations, incidents, change, SLA management and Capacity Management Develop onboarding and integration process and assist in User adoption of monitoring and observability capabilities. Provide support to Internal processes related to audit, Compliance, and Risk for monitoring and observability platforms and services Help define monitoring standards, procedures and manage stakeholder engagement, metrics reporting and monitoring standards governance function Directly collaborate with End Users, Command Center, Production Support teams and all product stakeholders to understand business requirements, help drive alignment, and build thoughtful solutions Drive the vision for monitoring & analytic engineering across product verticals and define the execution path to achieve the vision Proactively identify reliability & data quality problems and drive triaging and remediation process Invest in continuous employee development of a highly technical team by mentoring and coaching engineers and technical leads in the team Recruit and attract top talent Drive execution and delivery by collaborating with cross functional teams, architects, product owners and engineers Solid experience in building and evolving large scale distributed systems to reliably process. Build and lead a team of engineers to deliver reliable, scalable and secure monitoring and analytic services for various business needs Qualifications Bachelor’s degree in Engineering, Computer Science, or related field Good Hands on experience of some unix shell script ,PL/SQL, Python, Postgres, Mongo DB, MS SQL server programming language Expertise in data processing techniques. Experience building services on public cloud platforms like GCP, AWS, Azure Automation experience Strong communication skills Exposure to Native Monitoring, troubleshooting skills in the tools including but not limited [DataDog ,Logic Monitor, Pager Duty] DataDog Dashboard Creation and Dashboard Tuning and optimization for batch jobs Providing thought Leadership during production triage and incident management call Ability to work flexible & extended work hours as needed Positive attitude, team player, self-starter; takes initiative, ability to work independently Comfort working in an Agile environment Advanced knowledge in infrastructure components. [cloud services, containerization, compute, storage, networking system, On Prem infrastructure] Must Have: Exceptional Communication Skills, Flexibility to work in 24 x 7 Shift rotations – Including weekends. Application Support experience in a Microsoft Azure Cloud environment, Microsoft Office Tools, SQL expertise, Analytic Reporting Suite, Metric Dashboards and Application monitoring tools such as Datadog, Logic Monitor, Pager Duty Nice to Have: Experience in Global Command Center and SRE practices is a plus Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

Position Title Sr Analyst - Supply Planning (INTL), Global Planning Hub Function/Group Supply Chain Location Powai, Mumbai Shift Timing 1:30 PM to 10:30 PM Role Reports to Sr. Manager - Supply Planning (INTL), Global Planning Hub - Supply Remote/Hybrid/in-Office Hybrid About General Mills We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. Job Overview This role is responsible for the supply planning activities of Semi and finished product planning executed by the global planning hub. Sustaining and continuously improving the capability by reviewing the impact on business KPI’s, along with supporting the scalability and standardization across the globe will be a key responsibility of this role. This is a global role and works closely with all the regional planning teams, regional COE’s and IPT in implementing, sustaining, and improving the global planning standards developed by IPT. Key Accountabilities Supply Planning / Inventory Planning Owns market supply planning including product availability management, inventory strategy definition and stock optimization Owns supply chain interface between market SC and upstream (plants/ESC) supply Ensures timely and cost-effective replenishment of stock to origin W/H from plant based on Demand insights Minimize shortage risks and proactively communicate risks to market SC team Manage the stock policy & shelf life to ensure service and reduce product waste Accurate maintenance of supply parameters (master data) in SAP and other systems (MTS model) Collaborate with in market SC team to enable value through HMM & other initiatives Collaborate with market SC team to build SLAs with plants/ESCs and ensure compliance Provide visibility of KPIs through reports along with actionable insights Process and Procedures Analyze data to identify problematic areas and suggest improvements Validate system-driven activities and system out put Run supply segmentation models, including analyzing the segmentation standards and providing ongoing feedback to refresh/update. Stakeholder Management Maintain and develop relationships with key partners across IPT and regional supply COE’s to encourage best practice sharing and cross functional collaboration. Collaborate with a broad spectrum of stakeholders within supply chain including but not limited to Regional supply COE, Concurrent supply planners, IPL, Deployment, Replenishment, Finite planners, Inventory analysts and Integrated Scenario modelers to incorporate strategies and drive solver performance Partner and understand stakeholders’ requirements across all regional supply teams and collaborate with IPT and hub supply Planning lead for business solution development. Provide analytical and data support to the supply planning lead (COE), concurrent supply planners, finite schedulers, material planners (Region), Customer Service and Logistics. Capture inventory and supply plan alerts and exceptions and triage for Concurrent Supply Planners, Finite Schedulers, and Material Planners Maintain and develop relationships with stakeholders, encourage and enhance cross function collaborations Minimum Qualifications Education – Full time graduation from an accredited university 2 Years of experience in Supply Chain domain (planning, forecasting process, basic operations, inventory planning, and statistical analysis) Understanding of planning tools (SAP ERP and OMP) Understanding of data process and visualization tools (e.g. Tableau) Ability to process and evaluate large data sets Preferred Qualifications Masters in Operations / Supply Chain Management CSCMP, APICS

Responsibilities Understand and translate HRMS-related business processes into UAT test scenarios. Design and execute UAT test cases reflecting Talent Acquisition and Talent Management workflows. Capture detailed user feedback, triage issues, and ensure timely resolution. Prepare UAT test reports and facilitate sign-offs from stakeholders. Automation Responsibilities Develop and maintain automated test scripts for high-priority workflows using tools like Playwright, Cypress, or Selenium. Build reusable automation components for UAT. Integrate automation suites with CI/CD tools to support continuous delivery. Collaborate with QA leads and dev teams to ensure comprehensive coverage and early detection of defects. Requirements 4-6 years of experience in QA, with strong exposure to User Acceptance Testing and test automation. Domain experience in HRTech, Talent Acquisition, or working with platforms like Eightfold, Workday, SuccessFactors, etc. Understanding of HRMS workflows: sourcing, screening, onboarding, performance, internal mobility, etc. Experience in writing and executing UAT test cases, working directly with business users. Hands-on experience with one or more automation tools: Playwright, Cypress, Selenium, etc. Working knowledge of tools like Jira, TestRail, Postman, Git, and CI/CD platforms. Excellent analytical, communication, and stakeholder management skills. This job was posted by Divya Bharathi from Thinkpalm Technologies.

We are looking for a proactive and experienced L2 Security Operations Analyst to strengthen our Security Operations Centre (SOC) team. This role will be responsible for detecting, analysing, and responding to cybersecurity incidents in a hybrid infrastructure comprising AWS Cloud, on-prem infrastructure, and diverse endpoint systems including Linux, Windows, and macOS. The candidate should have hands-on experience with SIEM, EDR, firewalls, and cloud-native security tools, along with a solid understanding of threat landscapes and incident response processes. Responsibilities Act as the first level of the escalation point to the L1 team and investigate, validate, and escalate security alerts received from SIEM and other monitoring tools. Monitor and analyse security events from various sources, including CNAPP, SIEM, EDR, firewalls, AWS CloudTrail, Guard Duty, and endpoint logs. Triage security alerts and escalate incidents based on severity and impact. Correlate data across sources to identify patterns of malicious activity and potential breaches. Review and refine detection use cases and rule tuning to reduce false positives. Update and maintain incident response runbooks and knowledge base. Assist in the development of automation using SOAR platforms for repetitive tasks. Document incidents, root cause analysis, and lessons learned in a structured and timely manner. Provide regular status reports and metrics to SOC leads and management. Collaborate with infrastructure, application, and IT teams for investigation and remediation. Requirements Bachelor's degree in information security, Computer Science, or related field. 3-6 years of experience in a SOC or cybersecurity operations role. Proficiency with SIEM tools (e. g., Sentinel, Splunk). Hands-on experience with EDR/XDR platforms (e. g., CrowdStrike, Sentinel One). Strong understanding of network protocols, operating systems, malware analysis, and threat actor behaviour. Familiarity with frameworks such as MITRE ATT& CK, NIST CSF, Incident response and investigation skills, including log analysis and packet inspection. Experience with ticketing systems and incident tracking tools. This job was posted by Debapti Roy from mPokket.

We are seeking a talented Security Engineer to join our team. The ideal candidate should have a strong background in production security, DevSecOps, and extensive experience with SDLC practices and multiple security tools, including but not limited to Qualys, Black Duck, and JFrog X-ray. As a Security Engineer, you will be responsible for ensuring robust security practices and implementing cutting-edge security measures to protect our systems and data. Vulnerability Management The core responsibilities for the job include the following: Own end-to-end vulnerability lifecycle for a given Business Unit, consisting of multiple enterprise-level products. (SaaS and on-prem). Triage, track, Correlate, and remediate vulnerabilities from tools like Black Duck, Prisma Cloud, Qualys, Jfrog Xray, etc. Understanding the working of these tools and mapping in a common tool. Coordinate with business security leads to plan patching strategies and risk mitigation. Security Automation Integrate security scanning tools into common tools. In progress and SLA tracking for all the vulnerabilities, and will work closely with the respective business units. Develop dashboards and reports for compliance and leadership visibility. Write a high-level design to automate a few of the manual tasks. Collaboration And Governance Work cross-functionally with product teams and stakeholders. Contribute to security policies, standards, and best practices. Participate in incident response and post-mortem analysis. Requirements Publish security advisories on high-priority vulnerabilities (CVEs). Helping Junior team members with security aspects. Kubernetes, container build pipeline, and repository platform knowledge are a plus. Familiarity with vulnerability scoring models like CVSS, EPSS, and BDSA. This job was posted by Helora Padmini from Squareshift.