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2.0 - 4.0 years
7 - 10 Lacs
Bengaluru / Bangalore, Karnataka, India
Remote
YOUR IMPACT HOW YOU WILL FULFILL YOUR POTENTIAL Perform pre-market checkout out critical applications and infrastructure. Support both application functionality and data content; escalate data content issues to vendors and/or internal developers. Automation, run-books and FAQs, for helpdesk. Manage incident management process for Market Data issues. Manage engagement with end users/vendors and helpdesk until problem is resolved. Acting as role model and technical mentor for less experienced staff. SKILLS AND EXPERIENCE WE ARE LOOKING FOR Candidate should have relevant experience in the range of 2-4 years. Deep understanding of application configuration and troubleshooting, experience of supporting Windows environment essential. Experience of remote support (international), working with vendors for problem resolution. Experience with scripting languages such as Perl, Python, Powershell. Availability: Be available to respond to emergency situations and perform regularly scheduled maintenance Strong inter-personal and communication skills; making presentations to customer or client audiences or professional peers, and working independently on problem solving. Preferred Qualifications Application product support specialist for Refinitiv, Bloomberg, Datastream, Factset, etc Deep understanding of application configuration and troubleshooting, experience of supporting market data or trading desktop applications. Understanding of Linux environment. Experience with vendor data distribution systems like TREP, Elektron, Activ,, etc. Financial Industry experience - Understanding of capital markets, experience with multiple asset classes. Market Data Industry experience.
Posted 6 days ago
5 - 10 years
18 - 25 Lacs
Bengaluru
Remote
Job Title: Application Support Engineer - Market Data Location: Remote Position Type: Contract Overview: We are seeking experienced Application Support Engineers to join our team, specifically to provide support for market data applications within the environment. The ideal candidates will have a strong background in market data application support, proficiency in Windows environments, and excellent communication skills. The roles involve covering Asia, and Amers regions, with a focus on rotating shifts and occasional weekend work. Responsibilities: 1. Market Data Application Support: o Provide comprehensive support for market data applications, including B loomberg applications, in a banking environment. o Handle issues related to market data infrastructure, applications, and effectively address user pressures. 2. Region Coverage: o Cover Asia regions, ensuring seamless support for market data applications in the specified time zones. o Collaborate with a team of engineers to collectively cover the Amers region. 3. Rotating Shifts and Weekend Work: o Be open to rotating shifts to accommodate different time zones. o Occasional weekend work may be required for software deployment or testing, with compensation provided. 4. Application Environment: o Work within a Windows environment , supporting the front end of applications used by over 200 users. 5. Communication and Collaboration: o Demonstrate strong soft skills in communication, problem-solving, and the ability to work independently. o Collaborate with other teams, discuss issues, and escalate problems to vendors when necessary. 6. Remote Work: o The role allows for remote work, providing flexibility for candidates in various locations within specified countries. Qualifications: Proven experience in market data application support, preferably within the financial industry. • Should be proficient in - TREP / RTDS. - DACS - Linux - Networking (TCP) • Proficiency in Windows environments and familiarity with Bloomberg applications. • Strong communication and interpersonal skills. • Ability to work independently and in a team. • Flexibility to adapt to rotating shifts and occasional weekend work.
Posted 1 month ago
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