Bengaluru, Karnataka
INR Not disclosed
On-site
Full Time
Customer Support Representative Job Summary: The position of a Customer Support Representative at Trend Works plays a pivotal role in creating a welcoming and efficient environment for customers and guests. They serve as the initial point of contact, ensuring smooth daily operations and a positive experience for all visitors. This position requires excellent interpersonal skills and adaptability in a dynamic coworking environment. Key Responsibilities: Customer and Guest Engagement: Warmly welcome customers, guests, and visitors as they enter the space. Provide information about services and amenities Foster a sense of community by facilitating introductions and connections among clients. Collect and share feedback from customers to improve their experience. Reception and Communication: Answer phone calls and emails professionally and promptly. Maintain clear and effective communication channels with clients and coworkers. Coordinate and maintain strong relationships with external vendors to ensure timely delivery of services and resolve any vendor-related issues promptly. Access and Security: Monitor entry and exit to maintain a safe and secure environment. Assist in handling access issues and addressing security concerns. Space Management: Manage reservations for meeting rooms, workstations, and private offices. Oversee the allocation of workspace, ensuring a smooth check-in and check-out process. Maintain an organised and clean reception area and common spaces. Administrative Support: Assist with administrative tasks, including mail and package handling, photocopying, and document management. Manage client-related administrative tasks, such as billing inquiries and clientship renewals. Keep records of the space usage and occupancy. Technology and Equipment: ● Familiarise clients with technology resources, such as printers, scanners, and audiovisual equipment. ● Troubleshoot basic technical issues and assist customers with connectivity. ● Ensure all equipment and amenities are in good working order. Qualifications: ● Previous experience of minimum 2-3 years in customer service, hospitality, or a similar role is preferred. ● Strong interpersonal and communication skills. ● Ability to multitask and prioritise in a fast-paced environment. ● Positive and professional attitude with a customer-centric approach. ● Flexibility in adapting to changing coworking space dynamics. ● Knowledge of the industry and trends is advantageous. Working as a customer support representative in an office space requires a proactive and customer focused approach. This role plays a critical part in ensuring the satisfaction and engagement of customers while maintaining the smooth operation of the facility. Building a sense of community and providing exceptional service are key components of this position. Job Type: Full-time Pay: Up to ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Work Location: In person
Chennai, Tamil Nadu
INR Not disclosed
On-site
Full Time
Job Summary: The position of a Customer Support Representative at Trend Works plays a pivotal role in creating a welcoming and efficient environment for customers and guests. They serve as the initial point of contact, ensuring smooth daily operations and a positive experience for all visitors. This position requires excellent interpersonal skills and adaptability in a dynamic coworking environment. Key Responsibilities: Customer and Guest Engagement: ● Warmly welcome customers, guests, and visitors as they enter the space. ● Provide information about services and amenities ● Foster a sense of community by facilitating introductions and connections among clients. ● Collect and share feedback from customers to improve their experience. Reception and Communication: ● Answer phone calls and emails professionally and promptly. ● Maintain clear and effective communication channels with clients and coworkers. Coordinate and maintain strong relationships with external vendors to ensure timely delivery of services and resolve any vendor-related issues promptly. Access and Security: ● Monitor entry and exit to maintain a safe and secure environment. ● Assist in handling access issues and addressing security concerns. Space Management: ● Manage reservations for meeting rooms, workstations, and private offices. ● Oversee the allocation of workspace, ensuring a smooth check-in and check-out process. ● Maintain an organised and clean reception area and common spaces. Administrative Support: ● Assist with administrative tasks, including mail and package handling, photocopying, and document management. ● Manage client-related administrative tasks, such as billing inquiries and clientship renewals. ● Keep records of the space usage and occupancy. Technology and Equipment: ● Familiarise clients with technology resources, such as printers, scanners, and audiovisual equipment. ● Troubleshoot basic technical issues and assist customers with connectivity. ● Ensure all equipment and amenities are in good working order. Qualifications: ● Previous experience of minimum 2-3 years in customer service, hospitality, or a similar role is preferred. ● Strong interpersonal and communication skills. ● Ability to multitask and prioritise in a fast-paced environment. ● Positive and professional attitude with a customer-centric approach. ● Flexibility in adapting to changing coworking space dynamics. ● Knowledge of the industry and trends is advantageous. Working as a customer support representative in an office space requires a proactive and customer-focused approach. This role plays a critical part in ensuring the satisfaction and engagement of customers while maintaining the smooth operation of the facility. Building a sense of community and providing exceptional service are key components of this position. Job Type: Full-time Pay: Up to ₹25,000.00 per month Work Location: In person
Chennai
INR 3.0 - 3.0 Lacs P.A.
On-site
Full Time
Job Summary: The position of a Customer Support Representative at Trend Works plays a pivotal role in creating a welcoming and efficient environment for customers and guests. They serve as the initial point of contact, ensuring smooth daily operations and a positive experience for all visitors. This position requires excellent interpersonal skills and adaptability in a dynamic coworking environment. Key Responsibilities: Customer and Guest Engagement: ● Warmly welcome customers, guests, and visitors as they enter the space. ● Provide information about services and amenities ● Foster a sense of community by facilitating introductions and connections among clients. ● Collect and share feedback from customers to improve their experience. Reception and Communication: ● Answer phone calls and emails professionally and promptly. ● Maintain clear and effective communication channels with clients and coworkers. Coordinate and maintain strong relationships with external vendors to ensure timely delivery of services and resolve any vendor-related issues promptly. Access and Security: ● Monitor entry and exit to maintain a safe and secure environment. ● Assist in handling access issues and addressing security concerns. Space Management: ● Manage reservations for meeting rooms, workstations, and private offices. ● Oversee the allocation of workspace, ensuring a smooth check-in and check-out process. ● Maintain an organised and clean reception area and common spaces. Administrative Support: ● Assist with administrative tasks, including mail and package handling, photocopying, and document management. ● Manage client-related administrative tasks, such as billing inquiries and clientship renewals. ● Keep records of the space usage and occupancy. Technology and Equipment: ● Familiarise clients with technology resources, such as printers, scanners, and audiovisual equipment. ● Troubleshoot basic technical issues and assist customers with connectivity. ● Ensure all equipment and amenities are in good working order. Qualifications: ● Previous experience of minimum 2-3 years in customer service, hospitality, or a similar role is preferred. ● Strong interpersonal and communication skills. ● Ability to multitask and prioritise in a fast-paced environment. ● Positive and professional attitude with a customer-centric approach. ● Flexibility in adapting to changing coworking space dynamics. ● Knowledge of the industry and trends is advantageous. Working as a customer support representative in an office space requires a proactive and customer-focused approach. This role plays a critical part in ensuring the satisfaction and engagement of customers while maintaining the smooth operation of the facility. Building a sense of community and providing exceptional service are key components of this position. Job Type: Full-time Pay: Up to ₹25,000.00 per month Work Location: In person
Chennai
INR 8.4 - 8.4 Lacs P.A.
On-site
Full Time
As a Finance Manager at our coworking space, you will play a crucial role in overseeing financial activities, ensuring compliance with regulatory standards, and providing strategic financial guidance to support business growth and sustainability. Y our expertise will contribute to maintaining financial health, optimizing resources, and facilitating informed decision-making within the organization. Key Responsibilities ● Financial Management: Manage day-to-day financial operations, including budgeting, financial reporting, cash flow management, and accounts payable/receivable. Conduct regular financial analysis to assess performance, revenue projections, cost optimization opportunities, and investment decisions. Develop and implement financial planning strategies, forecasting models, and budgeting processes. ● Tax Compliance: Ensure compliance with tax regulations, including preparation and filing of tax returns, GST compliance, and managing tax-related audits and assessments. Provide advice on tax planning strategies to minimize liabilities and optimize tax benefits. ● Audit and Risk Management: Coordinate internal and external audits, ensuring accuracy, transparency, and adherence to accounting principles and standards. Identify financial risks, implement risk mitigation measures, and maintain internal controls to safeguard assets and prevent fraud. ● Regulatory Compliance: Stay updated on regulatory changes and industry standards related to accounting, taxation, and financial reporting. Ensure compliance with statutory requirements, including company law, accounting standards, and regulatory filings. ● Financial Advisory: Provide strategic financial advice and recommendations to senior management based on financial analysis, market trends, and industry benchmarks. Support decision-making processes by presenting financial reports, forecasts, and strategic plans. ● Collaboration and Communication: Collaborate with cross-functional teams, including finance, operations, sales, and legal departments, to align financial goals with business objectives. Communicate financial insights, risks, and opportunities effectively to stakeholders, board members, and investors. Requirements- ● Chartered Accountant (CA), CA Inter, Senior Manager Accounts or similar roles ● A minimum of 13 years in accounting, financial management, and tax compliance ● Proven experience in managing financial operations, conducting audits, and ensuring regulatory compliance, dealing with banker. ● Proficiency in accounting software and financial management tools. ● Strong knowledge of GST, tax laws, and regulatory compliance. ● Expertise in financial analysis, forecasting, and budgeting. ● Ability to conduct detailed financial analysis and provide strategic recommendations. ● Ability to identify financial risks, implement risk mitigation measures, and maintain internal controls Job Type: Full-time Pay: Up to ₹70,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Work Location: In person
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