Customer Support Representative Job Summary: The position of a Customer Support Representative at Trend Works plays a pivotal role in creating a welcoming and efficient environment for customers and guests. They serve as the initial point of contact, ensuring smooth daily operations and a positive experience for all visitors. This position requires excellent interpersonal skills and adaptability in a dynamic coworking environment. Key Responsibilities: Customer and Guest Engagement: Warmly welcome customers, guests, and visitors as they enter the space. Provide information about services and amenities Foster a sense of community by facilitating introductions and connections among clients. Collect and share feedback from customers to improve their experience. Reception and Communication: Answer phone calls and emails professionally and promptly. Maintain clear and effective communication channels with clients and coworkers. Coordinate and maintain strong relationships with external vendors to ensure timely delivery of services and resolve any vendor-related issues promptly. Access and Security: Monitor entry and exit to maintain a safe and secure environment. Assist in handling access issues and addressing security concerns. Space Management: Manage reservations for meeting rooms, workstations, and private offices. Oversee the allocation of workspace, ensuring a smooth check-in and check-out process. Maintain an organised and clean reception area and common spaces. Administrative Support: Assist with administrative tasks, including mail and package handling, photocopying, and document management. Manage client-related administrative tasks, such as billing inquiries and clientship renewals. Keep records of the space usage and occupancy. Technology and Equipment: ● Familiarise clients with technology resources, such as printers, scanners, and audiovisual equipment. ● Troubleshoot basic technical issues and assist customers with connectivity. ● Ensure all equipment and amenities are in good working order. Qualifications: ● Previous experience of minimum 2-3 years in customer service, hospitality, or a similar role is preferred. ● Strong interpersonal and communication skills. ● Ability to multitask and prioritise in a fast-paced environment. ● Positive and professional attitude with a customer-centric approach. ● Flexibility in adapting to changing coworking space dynamics. ● Knowledge of the industry and trends is advantageous. Working as a customer support representative in an office space requires a proactive and customer focused approach. This role plays a critical part in ensuring the satisfaction and engagement of customers while maintaining the smooth operation of the facility. Building a sense of community and providing exceptional service are key components of this position. Job Type: Full-time Pay: Up to ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Work Location: In person
Job Summary: The position of a Customer Support Representative at Trend Works plays a pivotal role in creating a welcoming and efficient environment for customers and guests. They serve as the initial point of contact, ensuring smooth daily operations and a positive experience for all visitors. This position requires excellent interpersonal skills and adaptability in a dynamic coworking environment. Key Responsibilities: Customer and Guest Engagement: ● Warmly welcome customers, guests, and visitors as they enter the space. ● Provide information about services and amenities ● Foster a sense of community by facilitating introductions and connections among clients. ● Collect and share feedback from customers to improve their experience. Reception and Communication: ● Answer phone calls and emails professionally and promptly. ● Maintain clear and effective communication channels with clients and coworkers. Coordinate and maintain strong relationships with external vendors to ensure timely delivery of services and resolve any vendor-related issues promptly. Access and Security: ● Monitor entry and exit to maintain a safe and secure environment. ● Assist in handling access issues and addressing security concerns. Space Management: ● Manage reservations for meeting rooms, workstations, and private offices. ● Oversee the allocation of workspace, ensuring a smooth check-in and check-out process. ● Maintain an organised and clean reception area and common spaces. Administrative Support: ● Assist with administrative tasks, including mail and package handling, photocopying, and document management. ● Manage client-related administrative tasks, such as billing inquiries and clientship renewals. ● Keep records of the space usage and occupancy. Technology and Equipment: ● Familiarise clients with technology resources, such as printers, scanners, and audiovisual equipment. ● Troubleshoot basic technical issues and assist customers with connectivity. ● Ensure all equipment and amenities are in good working order. Qualifications: ● Previous experience of minimum 2-3 years in customer service, hospitality, or a similar role is preferred. ● Strong interpersonal and communication skills. ● Ability to multitask and prioritise in a fast-paced environment. ● Positive and professional attitude with a customer-centric approach. ● Flexibility in adapting to changing coworking space dynamics. ● Knowledge of the industry and trends is advantageous. Working as a customer support representative in an office space requires a proactive and customer-focused approach. This role plays a critical part in ensuring the satisfaction and engagement of customers while maintaining the smooth operation of the facility. Building a sense of community and providing exceptional service are key components of this position. Job Type: Full-time Pay: Up to ₹25,000.00 per month Work Location: In person
Job Summary: The position of a Customer Support Representative at Trend Works plays a pivotal role in creating a welcoming and efficient environment for customers and guests. They serve as the initial point of contact, ensuring smooth daily operations and a positive experience for all visitors. This position requires excellent interpersonal skills and adaptability in a dynamic coworking environment. Key Responsibilities: Customer and Guest Engagement: ● Warmly welcome customers, guests, and visitors as they enter the space. ● Provide information about services and amenities ● Foster a sense of community by facilitating introductions and connections among clients. ● Collect and share feedback from customers to improve their experience. Reception and Communication: ● Answer phone calls and emails professionally and promptly. ● Maintain clear and effective communication channels with clients and coworkers. Coordinate and maintain strong relationships with external vendors to ensure timely delivery of services and resolve any vendor-related issues promptly. Access and Security: ● Monitor entry and exit to maintain a safe and secure environment. ● Assist in handling access issues and addressing security concerns. Space Management: ● Manage reservations for meeting rooms, workstations, and private offices. ● Oversee the allocation of workspace, ensuring a smooth check-in and check-out process. ● Maintain an organised and clean reception area and common spaces. Administrative Support: ● Assist with administrative tasks, including mail and package handling, photocopying, and document management. ● Manage client-related administrative tasks, such as billing inquiries and clientship renewals. ● Keep records of the space usage and occupancy. Technology and Equipment: ● Familiarise clients with technology resources, such as printers, scanners, and audiovisual equipment. ● Troubleshoot basic technical issues and assist customers with connectivity. ● Ensure all equipment and amenities are in good working order. Qualifications: ● Previous experience of minimum 2-3 years in customer service, hospitality, or a similar role is preferred. ● Strong interpersonal and communication skills. ● Ability to multitask and prioritise in a fast-paced environment. ● Positive and professional attitude with a customer-centric approach. ● Flexibility in adapting to changing coworking space dynamics. ● Knowledge of the industry and trends is advantageous. Working as a customer support representative in an office space requires a proactive and customer-focused approach. This role plays a critical part in ensuring the satisfaction and engagement of customers while maintaining the smooth operation of the facility. Building a sense of community and providing exceptional service are key components of this position. Job Type: Full-time Pay: Up to ₹25,000.00 per month Work Location: In person
As a Finance Manager at our coworking space, you will play a crucial role in overseeing financial activities, ensuring compliance with regulatory standards, and providing strategic financial guidance to support business growth and sustainability. Y our expertise will contribute to maintaining financial health, optimizing resources, and facilitating informed decision-making within the organization. Key Responsibilities ● Financial Management: Manage day-to-day financial operations, including budgeting, financial reporting, cash flow management, and accounts payable/receivable. Conduct regular financial analysis to assess performance, revenue projections, cost optimization opportunities, and investment decisions. Develop and implement financial planning strategies, forecasting models, and budgeting processes. ● Tax Compliance: Ensure compliance with tax regulations, including preparation and filing of tax returns, GST compliance, and managing tax-related audits and assessments. Provide advice on tax planning strategies to minimize liabilities and optimize tax benefits. ● Audit and Risk Management: Coordinate internal and external audits, ensuring accuracy, transparency, and adherence to accounting principles and standards. Identify financial risks, implement risk mitigation measures, and maintain internal controls to safeguard assets and prevent fraud. ● Regulatory Compliance: Stay updated on regulatory changes and industry standards related to accounting, taxation, and financial reporting. Ensure compliance with statutory requirements, including company law, accounting standards, and regulatory filings. ● Financial Advisory: Provide strategic financial advice and recommendations to senior management based on financial analysis, market trends, and industry benchmarks. Support decision-making processes by presenting financial reports, forecasts, and strategic plans. ● Collaboration and Communication: Collaborate with cross-functional teams, including finance, operations, sales, and legal departments, to align financial goals with business objectives. Communicate financial insights, risks, and opportunities effectively to stakeholders, board members, and investors. Requirements- ● Chartered Accountant (CA), CA Inter, Senior Manager Accounts or similar roles ● A minimum of 13 years in accounting, financial management, and tax compliance ● Proven experience in managing financial operations, conducting audits, and ensuring regulatory compliance, dealing with banker. ● Proficiency in accounting software and financial management tools. ● Strong knowledge of GST, tax laws, and regulatory compliance. ● Expertise in financial analysis, forecasting, and budgeting. ● Ability to conduct detailed financial analysis and provide strategic recommendations. ● Ability to identify financial risks, implement risk mitigation measures, and maintain internal controls Job Type: Full-time Pay: Up to ₹70,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Work Location: In person
As a Chartered Accountant at our coworking space, you will play a crucial role in overseeing financial activities, ensuring compliance with regulatory standards, and providing strategic financial guidance to support business growth and sustainability. Key Responsibilities: Financial Management: Handle day-to-day operations including budgeting, reporting, cash flow management, and AP/AR. Lead financial analysis, forecasting, and cost optimization strategies. Tax Compliance: Oversee all tax-related activities such as GST compliance, filing of returns, tax planning, and managing audits. Audit & Risk Management: Coordinate audits, ensure internal controls, and implement risk mitigation processes. Regulatory Compliance: Keep updated on statutory requirements and ensure adherence to accounting and financial reporting standards. Financial Advisory: Provide data-driven insights and financial guidance to management for strategic decision-making. Collaboration: Work cross-functionally with internal teams to align financial goals with business objectives and communicate financial performance to key stakeholders. Requirements: Qualified Chartered Accountant (CA) – Mandatory Minimum 7–10 years of relevant experience post-qualification Strong expertise in financial operations, tax laws (especially GST), auditing, and compliance Proficiency in accounting tools and financial management systems Prior experience in cost control and maintaining banking relationships is essential Excellent analytical, communication, and advisory skills Job Type: Full-time Pay: ₹1,500,000.00 per year Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Work Location: In person
Key Responsibilities: Mechanical Systems: Manage and oversee HVAC systems, ensuring optimal performance, regular maintenance, and energy efficiency Electrical Systems: Ensure all electrical systems, including lighting, wiring, and backup power systems, are properly maintained, compliant with local codes, and function without disruption. Plumbing Systems: Supervise all plumbing systems, including water supply, drainage, and waste disposal. Ensure plumbing fixtures are in proper working condition and handle any emergency repairs. Maintenance Management: Develop and implement a comprehensive preventive maintenance schedule for all MEP systems and equipment to minimize downtime and reduce operational costs. Energy Efficiency: Identify and implement energy-saving initiatives and technologies that reduce utility costs and carbon footprint while ensuring systems remain efficient and effective. Compliance & Safety: Ensure all MEP systems are compliant with local building codes, environmental regulations, and safety standards. Vendor & Contractor Management: Oversee the work of contractors and service providers who perform MEP-related tasks. Ensure they meet quality standards and timelines. Troubleshooting & Problem Resolution: Respond promptly to maintenance requests and troubleshoot any MEP-related issues. Provide solutions to problems to ensure minimal disruption to coworking operations. Budgeting: Assist in managing the budget for MEP-related expenses, including supplies, repairs, and equipment replacement. Collaboration: Work closely with the facilities management team to coordinate and implement necessary MEP upgrades, renovations, or modifications for new coworking space layouts. Job Type: Full-time Pay: Up to ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Work Location: In person
Key Responsibilities: Mechanical Systems: Manage and oversee HVAC systems, ensuring optimal performance, regular maintenance, and energy efficiency Electrical Systems: Ensure all electrical systems, including lighting, wiring, and backup power systems, are properly maintained, compliant with local codes, and function without disruption. Plumbing Systems: Supervise all plumbing systems, including water supply, drainage, and waste disposal. Ensure plumbing fixtures are in proper working condition and handle any emergency repairs. Maintenance Management: Develop and implement a comprehensive preventive maintenance schedule for all MEP systems and equipment to minimize downtime and reduce operational costs. Energy Efficiency: Identify and implement energy-saving initiatives and technologies that reduce utility costs and carbon footprint while ensuring systems remain efficient and effective. Compliance & Safety: Ensure all MEP systems are compliant with local building codes, environmental regulations, and safety standards. Vendor & Contractor Management: Oversee the work of contractors and service providers who perform MEP-related tasks. Ensure they meet quality standards and timelines. Troubleshooting & Problem Resolution: Respond promptly to maintenance requests and troubleshoot any MEP-related issues. Provide solutions to problems to ensure minimal disruption to coworking operations. Budgeting: Assist in managing the budget for MEP-related expenses, including supplies, repairs, and equipment replacement. Collaboration: Work closely with the facilities management team to coordinate and implement necessary MEP upgrades, renovations, or modifications for new coworking space layouts. Job Type: Full-time Pay: Up to ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Work Location: In person
As a member of our team, you will play a crucial role in the sourcing and screening of potential candidates for various job positions. Your responsibilities will include utilizing job portals, social media platforms, and professional networks to identify suitable candidates. You will be required to review resumes and applications, ensuring that candidates meet the specified job requirements. Additionally, conducting initial screening calls to assess candidates" compatibility with the roles will be part of your duties. This is a full-time position that requires your presence at the work location in person. Your dedication and attention to detail will contribute significantly to the success of our recruitment efforts.,
Job Summary: The position of a Customer Support Representative at Trend Works plays a pivotal role in creating a welcoming and efficient environment for customers and guests. They serve as the initial point of contact, ensuring smooth daily operations and a positive experience for all visitors. This position requires excellent interpersonal skills and adaptability in a dynamic coworking environment. Key Responsibilities: Customer and Guest Engagement: ● Warmly welcome customers, guests, and visitors as they enter the space. ● Provide information about services and amenities ● Foster a sense of community by facilitating introductions and connections among clients. ● Collect and share feedback from customers to improve their experience. Reception and Communication: ● Answer phone calls and emails professionally and promptly. ● Maintain clear and effective communication channels with clients and coworkers. Coordinate and maintain strong relationships with external vendors to ensure timely delivery of services and resolve any vendor-related issues promptly. Access and Security: ● Monitor entry and exit to maintain a safe and secure environment. ● Assist in handling access issues and addressing security concerns. Space Management: ● Manage reservations for meeting rooms, workstations, and private offices. ● Oversee the allocation of workspace, ensuring a smooth check-in and check-out process. ● Maintain an organised and clean reception area and common spaces. Administrative Support: ● Assist with administrative tasks, including mail and package handling, photocopying, and document management. ● Manage client-related administrative tasks, such as billing inquiries and clientship renewals. ● Keep records of the space usage and occupancy. Technology and Equipment: ● Familiarise clients with technology resources, such as printers, scanners, and audiovisual equipment. ● Troubleshoot basic technical issues and assist customers with connectivity. ● Ensure all equipment and amenities are in good working order. Qualifications: ● Previous experience of minimum 2-3 years in customer service, hospitality, or a similar role is preferred. ● Strong interpersonal and communication skills. ● Ability to multitask and prioritise in a fast-paced environment. ● Positive and professional attitude with a customer-centric approach. ● Flexibility in adapting to changing coworking space dynamics. ● Knowledge of the industry and trends is advantageous. Working as a customer support representative in an office space requires a proactive and customer-focused approach. This role plays a critical part in ensuring the satisfaction and engagement of customers while maintaining the smooth operation of the facility. Building a sense of community and providing exceptional service are key components of this position. Job Type: Full-time Pay: Up to ₹30,000.00 per month Benefits: Health insurance Provident Fund
Job Roles and Responsibilities: As a Intern - Marketing in the coworking industry, you will play a key role in building and maintaining the brand identity, promoting coworking spaces, and engaging with both prospective and existing customers. Your goal will be to enhance the visibility and reputation of the coworking space, drive customer acquisition, and retain brand loyalty. Below are the key responsibilities: 1. Brand Strategy Development & Execution Develop and implement branding strategies that align with the company's goals and market trends. Ensure consistent and effective brand messaging across all communication channels. Collaborate with senior management to define and execute brand positioning, vision, and values. 2. Content Creation & Management Oversee and contribute to content creation for marketing materials such as blogs, newsletters, social media posts, case studies, website content, and promotional flyers. Coordinate visual branding—including designing or overseeing the design of digital and print collateral, ensuring alignment with the brand's visual identity. Work closely with content writers, designers, and external agencies to ensure content is both on-brand and optimized for engagement. 3. Social Media Marketing & Community Engagement Manage and grow the company’s social media presence across platforms like LinkedIn, Instagram, Facebook, and Twitter. Create and execute social media campaigns to engage potential clients and foster community relationships within coworking spaces. Develop community-building initiatives to strengthen relationships with current members and attract new ones. 4. Event Planning & Management Plan, promote, and execute events and workshops (both virtual and in-person) for networking, brand awareness, and lead generation. Collaborate with local partners and influencers to organize community-building activities that align with the coworking space’s goals. Promote events through email marketing, social media, and on-site marketing to maximize participation. 5. Campaign Management & Lead Generation Develop and execute marketing campaigns aimed at driving new memberships, increasing brand awareness, and highlighting the unique features of the coworking space. Utilize digital marketing tools (Google Ads, social media ads, email marketing) to launch targeted campaigns. Track and measure campaign performance to ensure the return on investment (ROI) and refine strategies based on results. 6. SEO and Website Management Optimize the company’s website for SEO to improve organic search rankings and increase website traffic. Work with the web team to ensure the site’s content is updated regularly and reflects the company’s brand and offerings accurately. Monitor and manage online reviews and feedback on platforms like Google Reviews, Yelp, and social media to maintain a positive brand image. 7. Market Research & Competitor Analysis Conduct market research to identify customer needs, industry trends, and competitor activities. Monitor and analyze the competitive landscape, keeping track of competitors’ branding strategies and campaigns. Use insights to inform and adjust the branding and marketing approach to stay competitive. 8. Brand Partnerships and Collaborations Build relationships with key partners, influencers, and businesses to expand the brand’s reach. Leverage local and global networks to create co-branding opportunities, strategic alliances, and mutually beneficial partnerships. 9. Customer Relationship Management (CRM) Use CRM tools to manage leads, track customer journeys, and ensure efficient communication with both potential and existing customers. Assist in developing customer loyalty programs and initiatives to foster long-term relationships with clients. 10. Reporting and Analytics Track and report on key branding metrics such as brand awareness, engagement, lead conversion, and membership growth. Provide regular updates to the management team on the effectiveness of marketing initiatives. Use data to continuously refine marketing strategies for optimal performance. 11. Collaboration & Cross-Functional Teamwork Collaborate with the sales and operations teams to ensure seamless communication of brand offerings and customer satisfaction. Work closely with internal stakeholders (operations, customer success, etc.) to understand member feedback and adjust marketing strategies accordingly. Desired Skills and Qualifications: Bachelor's degree in Marketing, Business, Communications, or a related field. Strong knowledge of social media platforms, SEO, Google Ads, and email marketing tools. Excellent communication, writing, and presentation skills. Creative, innovative, and able to work in a fast-paced, dynamic environment. Analytical mindset with the ability to track, measure, and report on campaign effectiveness. Job Type: Internship
The position of a Front Office Executive at Trend Works plays a pivotal role in creating a welcoming and efficient environment for customers and guests. They serve as the initial point of contact, ensuring smooth daily operations and a positive experience for all visitors. This position requires excellent interpersonal skills and adaptability in a dynamic coworking environment. Key Responsibilities: Customer and Guest Engagement: ● Warmly welcome customers, guests, and visitors as they enter the space. ● Provide information about services and amenities ● Foster a sense of community by facilitating introductions and connections among clients. ● Collect and share feedback from customers to improve their experience. Reception and Communication: ● Answer phone calls and emails professionally and promptly. ● Ensure clear and effective communication channels with clients and coworkers. Coordinate and maintain strong relationships with external vendors to ensure timely delivery of services and resolve any vendor-related issues promptly. Access and Security: ● Control entry and exit to maintain a safe and secure environment. ● Assist in handling access issues and addressing security concerns. Space Management: ● Manage reservations for meeting rooms, workstations, and private offices. ● Oversee the allocation of workspace, ensuring a smooth check-in and check-out process. ● Maintain an organised and clean reception area and common spaces. Administrative Support: ● Assist with administrative tasks, including mail and package handling, photocopying, and document management. ● Manage client-related administrative tasks, such as billing inquiries and clientship renewals. ● Keep records of the space usage and occupancy. Technical and Equipment: ● Familiarise clients with technology resources, such as printers, scanners, and audiovisual equipment. ● Troubleshoot basic technical issues and assist customers with connectivity. ● Ensure all equipment and amenities are in good working order. Qualifications: ● Previous experience of minimum 1-3 years in customer service, hospitality, or a similar role is preferred. ● Strong interpersonal and communication skills. ● capable to multitask and prioritise in a fast-paced environment. ● Positive and professional attitude with a customer-centric approach. ● Flexibility in adapting to changing coworking space dynamics. ● Knowledge of the industry and trends is advantageous. Working as a Front office Executive in an office space requires a proactive and customer-focused approach. This role plays a critical part in ensuring the satisfaction and engagement of customers while maintaining the smooth operation of the facility. Building a sense of community and providing exceptional service are key components of this position. Job Type: Full-time Pay: Up to ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund
The position of a Front Office Executive at Trend Works plays a pivotal role in creating a welcoming and efficient environment for customers and guests. They serve as the initial point of contact, ensuring smooth daily operations and a positive experience for all visitors. This position requires excellent interpersonal skills and adaptability in a dynamic coworking environment. Key Responsibilities: Customer and Guest Engagement: ● Warmly welcome customers, guests, and visitors as they enter the space. ● Provide information about services and amenities ● Foster a sense of community by facilitating introductions and connections among clients. ● Collect and share feedback from customers to improve their experience. Reception and Communication: ● Answer phone calls and emails professionally and promptly. ● Ensure clear and effective communication channels with clients and coworkers. Coordinate and maintain strong relationships with external vendors to ensure timely delivery of services and resolve any vendor-related issues promptly. Access and Security: ● Control entry and exit to maintain a safe and secure environment. ● Assist in handling access issues and addressing security concerns. Space Management: ● Manage reservations for meeting rooms, workstations, and private offices. ● Oversee the allocation of workspace, ensuring a smooth check-in and check-out process. ● Maintain an organised and clean reception area and common spaces. Administrative Support: ● Assist with administrative tasks, including mail and package handling, photocopying, and document management. ● Manage client-related administrative tasks, such as billing inquiries and clientship renewals. ● Keep records of the space usage and occupancy. Technical and Equipment: ● Familiarise clients with technology resources, such as printers, scanners, and audiovisual equipment. ● Troubleshoot basic technical issues and assist customers with connectivity. ● Ensure all equipment and amenities are in good working order. Qualifications: ● Previous experience of minimum 1-3 years in customer service, hospitality, or a similar role is preferred. ● Strong interpersonal and communication skills. ● capable to multitask and prioritise in a fast-paced environment. ● Positive and professional attitude with a customer-centric approach. ● Flexibility in adapting to changing coworking space dynamics. ● Knowledge of the industry and trends is advantageous. Working as a Front office Executive in an office space requires a proactive and customer-focused approach. This role plays a critical part in ensuring the satisfaction and engagement of customers while maintaining the smooth operation of the facility. Building a sense of community and providing exceptional service are key components of this position. Job Type: Full-time Pay: Up to ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund
Job Summary: The position of a Customer Support Representative at Trend Works plays a pivotal role in creating a welcoming and efficient environment for customers and guests. They serve as the initial point of contact, ensuring smooth daily operations and a positive experience for all visitors. This position requires excellent interpersonal skills and adaptability in a dynamic coworking environment. Key Responsibilities: Customer and Guest Engagement: ● Warmly welcome customers, guests, and visitors as they enter the space. ● Provide information about services and amenities ● Foster a sense of community by facilitating introductions and connections among clients. ● Collect and share feedback from customers to improve their experience. Reception and Communication: ● Answer phone calls and emails professionally and promptly. ● Maintain clear and effective communication channels with clients and coworkers. Coordinate and maintain strong relationships with external vendors to ensure timely delivery of services and resolve any vendor-related issues promptly. Access and Security: ● Monitor entry and exit to maintain a safe and secure environment. ● Assist in handling access issues and addressing security concerns. Space Management: ● Manage reservations for meeting rooms, workstations, and private offices. ● Oversee the allocation of workspace, ensuring a smooth check-in and check-out process. ● Maintain an organised and clean reception area and common spaces. Administrative Support: ● Assist with administrative tasks, including mail and package handling, photocopying, and document management. ● Manage client-related administrative tasks, such as billing inquiries and clientship renewals. ● Keep records of the space usage and occupancy. Technology and Equipment: ● Familiarise clients with technology resources, such as printers, scanners, and audiovisual equipment. ● Troubleshoot basic technical issues and assist customers with connectivity. ● Ensure all equipment and amenities are in good working order. Qualifications: ● Previous experience of minimum 1 years in customer service, hospitality, or a similar role is preferred. ● Strong interpersonal and communication skills. ● Ability to multitask and prioritise in a fast-paced environment. ● Positive and professional attitude with a customer-centric approach. ● Flexibility in adapting to changing coworking space dynamics. ● Knowledge of the industry and trends is advantageous. Job Type: Full-time Pay: Up to ₹350,000.00 per year Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund
Job Summary: The position of a Customer Support Representative at Trend Works plays a pivotal role in creating a welcoming and efficient environment for customers and guests. They serve as the initial point of contact, ensuring smooth daily operations and a positive experience for all visitors. This position requires excellent interpersonal skills and adaptability in a dynamic coworking environment. Key Responsibilities: Customer and Guest Engagement: ● Warmly welcome customers, guests, and visitors as they enter the space. ● Provide information about services and amenities ● Foster a sense of community by facilitating introductions and connections among clients. ● Collect and share feedback from customers to improve their experience. Reception and Communication: ● Answer phone calls and emails professionally and promptly. ● Maintain clear and effective communication channels with clients and coworkers. Coordinate and maintain strong relationships with external vendors to ensure timely delivery of services and resolve any vendor-related issues promptly. Access and Security: ● Monitor entry and exit to maintain a safe and secure environment. ● Assist in handling access issues and addressing security concerns. Space Management: ● Manage reservations for meeting rooms, workstations, and private offices. ● Oversee the allocation of workspace, ensuring a smooth check-in and check-out process. ● Maintain an organised and clean reception area and common spaces. Administrative Support: ● Assist with administrative tasks, including mail and package handling, photocopying, and document management. ● Manage client-related administrative tasks, such as billing inquiries and clientship renewals. ● Keep records of the space usage and occupancy. Technology and Equipment: ● Familiarise clients with technology resources, such as printers, scanners, and audiovisual equipment. ● Troubleshoot basic technical issues and assist customers with connectivity. ● Ensure all equipment and amenities are in good working order. Qualifications: ● Previous experience of minimum 1 years in customer service, hospitality, or a similar role is preferred. ● Strong interpersonal and communication skills. ● Ability to multitask and prioritise in a fast-paced environment. ● Positive and professional attitude with a customer-centric approach. ● Flexibility in adapting to changing coworking space dynamics. ● Knowledge of the industry and trends is advantageous. Job Type: Full-time Pay: Up to ₹350,000.00 per year Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund
Job Description: We are seeking a dynamic and results-driven Sales Executive to join our sales team. The Sales Executive will play a crucial role in driving revenue growth by acquiring new clients and maintaining excellent relationships with existing clients. This role offers an exciting opportunity to work in the fast-paced co-working industry and contribute to our company's expansion. Key Responsibilities: Client Acquisition: ● Conduct needs assessments and consult with potential clients to understand their workspace requirements, including office size, location, amenities, and lease terms. ● Ability to generate enquiries with strong negotiation skills. ● Should possess in-depth knowledge on corporate real estate service (CRES) and provide tailored solutions. ● Customize and present managed office solutions that align with the client's needs and preferences. ● Prepare and deliver persuasive sales presentations and proposals to potential clients. ● Identify opportunities for upselling or cross-selling additional services. Lead Generation: ● Proactively seek out and assess potential clients using a variety of methods, such as online research, networking, and referrals. ● Establish and cultivate a dynamic lead pipeline by effectively researching and connecting with potential clients. Relationship Management: ● Build and maintain strong relationships with existing clients, ensuring high levels of client satisfaction. ● Develop healthy relationships with clients across all verticals and not limited to Business leadership. ● Manage stakeholder expectations through the life cycle from strategy formulation to execution. ● Act as a trusted advisor to clients, addressing their needs and resolving any issues promptly. Market Research: ● Stay updated on industry trends, market competition, and emerging opportunities. ● Tailor sales tactics to meet evolving competitive challenges. Documentation and Reporting: ● Maintain accurate records of sales activities, client interactions, and sales pipelines. ● Generate regular sales reports and forecasts for management review. Collaboration: ●Collaborate with marketing and operational teams to develop marketing materials, promotions, and strategies to attract new clients. ● Work closely with the operations team to ensure seamless service delivery. Qualifications and Skills: ● Bachelor's degree in Business, Sales, Marketing, or a related field (preferred). ● Proven track record in B2B sales, with a minimum of 4 years of experience in a similar role. ● Strong communication, negotiation, and interpersonal skills. ● Self-motivated and target-oriented with a passion for sales. ● Ability to work independently and as part of a team. ● Excellent time management and organisational abilities. ● Knowledge of the co-working industry and local market is a plus. Job Type: Full-time Pay: Up to ₹360,000.00 per year Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund