The position of a Customer Support Representative at Trend Works plays a pivotal role in creating a welcoming and efficient environment for customers and guests. They serve as the initial point of contact, ensuring smooth daily operations and a positive experience for all visitors. This position requires excellent interpersonal skills and adaptability in a dynamic coworking environment. Key Responsibilities: Customer and Guest Engagement: ● Warmly welcome customers, guests, and visitors as they enter the space. ● Provide information about services and amenities ● Foster a sense of community by facilitating introductions and connections among clients. ● Collect and share feedback from customers to improve their experience. Reception and Communication: ● Answer phone calls and emails professionally and promptly. ● Maintain clear and effective communication channels with clients and coworkers. Coordinate and maintain strong relationships with external vendors to ensure timely delivery of services and resolve any vendor-related issues promptly. Access and Security: ● Monitor entry and exit to maintain a safe and secure environment. ● Assist in handling access issues and addressing security concerns. Space Management: ● Manage reservations for meeting rooms, workstations, and private offices. ● Oversee the allocation of workspace, ensuring a smooth check-in and check-out process. ● Maintain an organised and clean reception area and common spaces. Administrative Support: ● Assist with administrative tasks, including mail and package handling, photocopying, and document management. ● Manage client-related administrative tasks, such as billing inquiries and clientship renewals. ● Keep records of the space usage and occupancy. Technology and Equipment: ● Familiarise clients with technology resources, such as printers, scanners, and audiovisual equipment. ● Troubleshoot basic technical issues and assist customers with connectivity. ● Ensure all equipment and amenities are in good working order. Qualifications: ● Previous experience of minimum 1-3 years in customer service, hospitality, or a similar role is preferred. ● Strong interpersonal and communication skills. ● Ability to multitask and prioritise in a fast-paced environment. ● Positive and professional attitude with a customer-centric approach. ● Flexibility in adapting to changing coworking space dynamics. ● Knowledge of the industry and trends is advantageous. Working as a customer support representative in an office space requires a proactive and customer-focused approach. This role plays a critical part in ensuring the satisfaction and engagement of customers while maintaining the smooth operation of the facility. Building a sense of community and providing exceptional service are key components of this position. Job Type: Full-time Pay: Up to ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Language: English (Preferred) Hindi (Preferred) Work Location: In person
Key Responsibilities: Customer and Guest Engagement: ● Warmly welcome customers, guests, and visitors as they enter the space. ● Provide information about services and amenities ● Foster a sense of community by facilitating introductions and connections among clients. ● Collect and share feedback from customers to improve their experience. Reception and Communication: ● Answer phone calls and emails professionally and promptly. ● Maintain clear and effective communication channels with clients and coworkers. Coordinate and make sure strong relationships with external vendors to ensure timely delivery of services and resolve any vendor-related issues promptly. Access and Security: ● Monitor entry and exit to maintain a safe and secure environment. ● Assist in handling access issues and addressing security concerns. Space Management: ● Manage reservations for meeting rooms, workstations, and private offices. ● Oversee the allocation of workspace, ensuring a smooth check-in and check-out process. ● Maintain an organized and clean reception area and common spaces. Administrative Support: ● Assist with administrative tasks, including mail and package handling, photocopying, and document management. ● Handle client-related administrative tasks, such as billing inquiries and clientship renewals. ● Keep records of the space usage and occupancy. Technology and Equipment: ● Familiarise clients with technology resources, such as printers, scanners, and audiovisual equipment. ● Troubleshoot basic technical issues and assist customers with connectivity. ● Ensure all equipment and amenities are in good working order. Qualifications: ● Previous experience of minimum 1-3 years in customer service, hospitality, or a similar role is preferred. ● Strong interpersonal and communication skills. ● Ability to multitask and prioritise in a fast-paced environment. ● Positive and professional attitude with a customer-centric approach. ● Flexibility in adapting to changing coworking space dynamics. ● Knowledge of the industry and trends is advantageous. Job Type: Full-time Pay: Up to ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Language: English (Preferred) Hindi (Preferred) Work Location: In person
About Us (Co Working): Trend Works is a dynamic and innovative co-working space provider located in Chennai, Bangalore and Hyderabad dedicated to fostering a collaborative and inspiring work environment. We are committed to helping businesses and individuals thrive by offering flexible office solutions and a vibrant community. As we continue to grow, we are looking for a Centre Manager to join our team and contribute to our mission of creating and selling exceptional workspaces. Experience : 2-5 Years Job Description: As a Centre Manager at Trend Works, you will play a pivotal role in ensuring the smooth and efficient operation of the space. You will be responsible for overseeing all aspects of the centre’s day-to-day operations, creating a welcoming and productive atmosphere for our members, and driving the growth and success of our centre. Key Responsibilities: Member Experience: ● Greet and assist members and visitors, ensuring a positive and professional experience. ● Address member inquiries, concerns, and requests promptly and effectively. ● Foster a sense of community by organizing events and activities that promote networking and collaboration among members. Operational Management: ● Manage the daily operations of the co-working centre, including facilities, amenities, and services. ● Ensure the centre is well-maintained, clean, and fully operational. ● Oversee vendor relationships and coordinate maintenance and repair activities. Sales and Marketing: ● Promote and market available co-working spaces to potential members. ● Conduct tours for prospective members, highlighting the benefits of our space. ● Collaborate with the marketing team to implement local marketing initiatives. Financial Management: ● Monitor and manage the centre's budget, including expenses and revenue. ● Track and report on key performance metrics. ● Identify opportunities to optimise profitability and reduce costs. Team Leadership: ● Recruit, train, and manage a team of front desk staff and support personnel. ● Foster a positive and productive work environment, promoting teamwork and excellence. Security and Safety: ● Ensure the safety and security of members, staff, and assets. ● Implement and enforce security protocols and emergency procedures. Qualifications: ● Bachelor's degree in business management, hospitality, or a related field (preferred). ● Previous experience in facility or hospitality management is highly desirable. ● Strong interpersonal and communication skills. ● Exceptional organizational and problem-solving abilities. ● Proficiency in using office software and systems. ● Customer-centric mindset with a passion for delivering exceptional service. ● Ability to adapt to a fast-paced, dynamic work environment. Job Type: Full-time Pay: Up to ₹80,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location: In person
Industry : Co-Working Experience : 4-6 Years Key Skills : BTL , On-field, Campaigning, Advertising (Only candidates with experience in key skills should apply.) About us: Trend Works is a dynamic and innovative co-working space provider located in Chennai and Bangalore dedicated to fostering a collaborative and inspiring work environment. We are committed to helping businesses and individuals thrive by offering flexible office solutions and a vibrant community. Job Description : As a Marketing specialist(BTL), you will be responsible for developing, implementing, and managing the marketing strategies and on-field campaigns for our organisation. You will utilise a range of tools to drive brand awareness, engagement, and lead generation. This role requires a deep understanding of marketing techniques, analytical skills, and a passion for staying updated with industry trends. Key Responsibilities: Strategy Development: ● Create and execute comprehensive on-field marketing strategies aligned with business goals. ● Define target audiences, market segments, and key performance indicators (KPIs) for campaigns. Search Engine Optimization and Paid Advertising: ● Perform keyword research and analysis to optimise website content for search engines. ● Implement on-page and off-page SEO strategies to improve organic search rankings. ● Optimise ad spend, targeting, and ad creatives to achieve campaign objectives. Conversion Rate Optimization (CRO): ● Identify opportunities to improve website user experience and conversion rates. Qualifications: ●Bachelor's degree in Marketing, Business, or a related field (Master's degree is a plus). ● Proven experience of 4-6 years in marketing, with a track record of successful campaigns. ●Proficiency in marketing tools and platforms. ● Strong analytical and data-driven mindset, with the ability to interpret and act on marketing data. ● Excellent written and verbal communication skills. ● Creative thinking and problem-solving abilities. ●Project management skills to effectively manage multiple campaigns and tasks. Job Type: Full-time Pay: ₹40,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location: In person
Title : Marketing Intern Industry : Co-Working Company : Trend Works (TIBC) Freshers with relevant knowledge are encouraged Job description: Key Responsibilities: Marketing Strategy Development: ● Create and execute comprehensive marketing strategies aligned with business goals. ● Define target audiences, market segments, and key performance indicators (KPIs) for campaigns. Content Marketing : ● Plan and execute marketing campaigns, including promotional activities. Conversion Rate Optimization (CRO): ● Identify opportunities to improve website user experience and conversion rates. Qualifications: ●PG in Marketing, Business, or a related field. ● Proven experience of 0-1 years in marketing, with a track record of successful campaigns. ●Proficiency in field marketing platform. ● Strong analytical and data-driven mindset, with the ability to interpret and act on marketing data. ● Excellent written and verbal communication skills. ● Creative thinking and problem-solving abilities. ●Project management skills to effectively manage multiple campaigns and tasks. ●Certifications in digital marketing (e.g. Google Ads, HubSpot, or Facebook Blueprint) are advantageous. Job Type: Full-time Pay: Up to ₹12,000.00 per month Benefits: Cell phone reimbursement Paid sick time Work Location: In person
ROLE – Digital Marketing Manager/Specialist JOB TYPE – Full-time WEBSITE LINK – www.trendworks.in LOCATION – Chennai, Hyderabad, Bangalore AGE LIMIT – UPTO 35 YEARS As a Digital Marketing Specialist, you will be responsible for developing, implementing, and managing the digital marketing strategies and campaigns for our organisation. You will utilise a range of digital channels and tools to drive brand awareness, engagement, and lead generation. This role requires a deep understanding of digital marketing techniques, analytical skills, and a passion for staying updated with industry trends Key Responsibilities: Digital Strategy Development: ● Create and execute comprehensive digital marketing strategies aligned with business goals. ● Define target audiences, market segments, and key performance indicators (KPIs) for campaigns. Search Engine Optimization and Paid Advertising: ● Perform keyword research and analysis to optimise website content for search engines. ● Implement on-page and off-page SEO strategies to improve organic search rankings. ● Plan and manage online advertising campaigns across platforms like Google, Facebook and LinkedIn ● Optimise ad spend, targeting, and ad creatives to achieve campaign objectives. Content Marketing and Social Media Management: ● Plan and execute email marketing campaigns, including newsletters, drip campaigns, and promotional emails. ● Create and manage social media profiles, content calendars, and campaigns. Conversion Rate Optimization (CRO): ● Identify opportunities to improve website user experience and conversion rates. Qualifications: ●Bachelor's degree in Marketing, Business, or a related field (Master's degree is a plus). ● Proven experience of 2-7 years in digital marketing, with a track record of successful campaigns. ●Proficiency in digital marketing tools and platforms, including SEO tools, Google Analytics, and social media management tools. ● Strong analytical and data-driven mindset, with the ability to interpret and act on marketing data. ● Excellent written and verbal communication skills. ● Creative thinking and problem-solving abilities. ●Project management skills to effectively manage multiple campaigns and tasks. ●Certifications in digital marketing (e.g. Google Ads, HubSpot, or Facebook Blueprint) are advantageous. Job Type: Full-time Pay: Up to ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location: In person
Title : Marketing Intern Industry : Co-Working Company : Trend Works (TIBC) Freshers with relevant knowledge are encouraged Job description: Key Responsibilities: Marketing Strategy Development: ● Create and execute comprehensive marketing strategies aligned with business goals. ● Define target audiences, market segments, and key performance indicators (KPIs) for campaigns. Content Marketing : ● Plan and execute marketing campaigns, including promotional activities. Conversion Rate Optimization (CRO): ● Identify opportunities to improve website user experience and conversion rates. Qualifications: ●PG in Marketing, Business, or a related field. ● Proven experience of 0-1 years in marketing, with a track record of successful campaigns. ●Proficiency in field marketing platform. ● Strong analytical and data-driven mindset, with the ability to interpret and act on marketing data. ● Excellent written and verbal communication skills. ● Creative thinking and problem-solving abilities. ●Project management skills to effectively manage multiple campaigns and tasks. ●Certifications in digital marketing (e.g. Google Ads, HubSpot, or Facebook Blueprint) are advantageous. Job Type: Full-time Pay: Up to ₹12,000.00 per month Benefits: Cell phone reimbursement Paid sick time Work Location: In person
Important Note : Only candidates with experience in the Co-Working industry should apply. Role : Sales Manager About Trend Works: Trend Works is a dynamic and innovative co-working space provider located in Chennai, Bangalore and Hyderabad dedicated to fostering a collaborative and inspiring work environment. We are committed to helping businesses and individuals thrive by offering flexible office solutions and a vibrant community. Job Description: We are seeking a dynamic and results-driven Sales Manager to join our team. This role is crucial in driving revenue growth by acquiring new clients and maintaining excellent relationships with existing clients. This role offers an exciting opportunity to work in the fast-paced co-working industry and contribute to our company's expansion. Location : Hyderabad Experience : 4-7 Years Key Responsibilities: Client Acquisition: ● Conduct needs assessments and consult with potential clients to understand their workspace requirements, including office size, location, amenities, and lease terms. ● Ability to generate enquiries with strong negotiation skills. ● Customize and present managed office solutions that align with the client's needs and preferences. ● Prepare and deliver persuasive sales presentations and proposals to potential ● Identify opportunities for upselling or cross-selling additional services. Lead Generation: ● Proactively seek out and assess potential clients using a variety of methods, such as online research, networking, and referrals. ● Establish and cultivate a dynamic lead pipeline by effectively researching and connecting with potential clients. Relationship Management: ● Build and maintain strong relationships with existing clients, ensuring high levels of client satisfaction. ● Manage stakeholder expectations through the life cycle from strategy formulation to execution. ● Act as a trusted advisor to clients, addressing their needs and resolving any issues promptly. Market Research: ● Stay updated on industry trends, market competition, and emerging opportunities. ● Tailor sales tactics to meet evolving competitive challenges. Documentation and Reporting: ● Maintain accurate records of sales activities, client interactions, and sales pipelines. ● Generate regular sales reports and forecasts for management review Collaboration: ●Collaborate with marketing and operational teams to develop marketing materials, promotions, and strategies to attract new clients. ● Work closely with the operations team to ensure seamless service delivery. Qualifications and Skills: ● Candidates must have experience in the local field. ● Bachelor's degree in Business, Sales, Marketing, or a related field (preferred). ● Proven track record in B2B sales, with a minimum of 4 years of experience in a similar role. ● Strong communication, negotiation, and interpersonal skills. ● Self-motivated and target-oriented with a passion for sales. ● Ability to work independently and as part of a team. ● Excellent time management and organisational abilities. ● Knowledge of the co-working industry and local market is a plus. Job Type: Full-time Pay: ₹60,000.00 - ₹70,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Language: English (Preferred) Work Location: In person
Company : Trend Works (TIBC) Industry : Co-Working Space About : Trend Works is a dynamic and innovative co-working space provider located in Chennai, Bangalore and Hyderabad dedicated to fostering a collaborative and inspiring work environment. We are committed to helping businesses and individuals thrive by offering flexible office solutions and a vibrant community. JOB DESCRIPTION ROLE: Field Marketing Manager JOB TYPE: Full-time WEBSITE LINK: www.trendworks.in LOCATION: Chennai (Anna Nagar) As a Field Marketing Manager , you will be responsible for planning and executing localized marketing initiatives that drive brand awareness, customer engagement, and lead generation in specific regions. This role requires a strong understanding of regional market dynamics, event management, and cross-functional collaboration with sales and product teams. Key Responsibilities: Regional Marketing Strategy & Execution: - Develop and implement field marketing plans aligned with business goals and regional sales targets. - Identify key local opportunities, partnerships, and channels to amplify brand presence. - Collaborate with sales teams to tailor campaigns that support pipeline growth and customer acquisition. Event Management & On-Ground Activation: - Organize and manage marketing events, trade shows, roadshows, and promotional stalls. - Coordinate logistics, vendor management, and post-event reporting. - Ensure brand consistency and high-quality customer experience during activations. Lead Generation & Customer Engagement: - Drive targeted campaigns to generate qualified leads through local outreach, events, and partnerships. - Monitor campaign performance and optimize tactics based on conversion metrics. - Build relationships with local influencers, communities, and industry groups. Digital Integration & Local SEO: - Support regional SEO efforts and digital campaigns to enhance visibility in local search results. - Collaborate with central marketing teams to align messaging and digital assets. Qualifications: - Bachelor’s degree in Marketing, Business, or a related field (Master’s degree is a plus). - 4–7 years of experience in field marketing, event management, or regional campaign execution. - Proficiency in marketing tools including CRM platforms, Google Analytics, and social media tools. - Strong communication and interpersonal skills to work across teams and engage with external partners. - Analytical mindset with the ability to interpret data and adjust strategies accordingly. - Certifications in digital marketing (e.g., Google Ads, HubSpot, Facebook Blueprint) are advantageous. - Willingness to travel frequently across assigned areas. Job Type: Full-time Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location: In person