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4.0 - 9.0 years

6 - 12 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

Work from Office

Job Description: Assortment Planning Manager. Note: This role does not include logistics, warehousing, or factor production/ manufacturing. Assortment Planning The process of optimizing product selection for each store, based on customer buying behavior derived from sales and stock data. By analyzing the data, we identify customer preferences, sales opportunities, and store-specific requirements. This data-driven approach enables us to uncover growth potentials and strategically allocate new collections or redistribute existing stock to align with the unique needs of each store's target audience and local demographics. Your Role: To be the driving force ensuring the right products are available at the right time and in the right quantities to meet customer needs and drive sales growth. Strategic Planning and Analysis Data-driven decision-making: Analyzing sales, demand, and stock data to forecast future trends and identify growth opportunities. Product mix optimization: Ensuring the product range aligns with customer preferences and market demands. Assortment planning: Developing and executing comprehensive assortment plans for different store locations, considering factors like demographics, store size, and customer profiles. Inventory management: Balancing inventory levels to avoid stockouts and excess inventory. Collaboration and Execution Cross-functional collaboration: Working closely with procurement, merchandising, and store teams to implement assortment plans. Visual merchandising: Collaborating with visual merchandising teams to optimize product display and placement. Stock allocation: Distributing inventory effectively across different stores based on demand and performance metrics. Performance Measurement and Optimization Performance analysis: Tracking key performance indicators (KPIs) to measure the success of assortment plans. Regular improvements: Identifying areas for improvement and implementing changes to enhance assortment planning processes. Stock optimization: Implementing strategies to reduce stock levels and improve inventory turnover. Team Management Task Allocation: Assigning tasks based on team members' skills and capabilities. Coaching and Development: Providing guidance and support to team members to enhance their performance. Problem Solving: Resolving issues and challenges faced by the team. Selection of Frames and Sunglasses: Your Role : The Manager is responsible for curating an exceptional eyewear collection that aligns with our brand identity and customer preferences. This role involves collaborating with the eyewear selection team, procurement department, and store teams to ensure the optimal selection and timely delivery of sunglasses and frames. Product Selection : Work closely with the eyewear selection team to curate a diverse and appealing range of sunglasses and frames from renowned brands, including Cartier, Chanel, Mont Blanc, Maybach, Tom Ford, Gucci, Armani, Prada, Coach, Tommy Hilfiger, Calvin Klein, Ray Ban, and Carrera. Collection Management : Coordinate with the procurement department to organize showcases of new collections for the selection and store teams. Order Management : Oversee the order process, including selection, data entry, coordination, and preparation of order Excel sheets. Sample Management : Prioritize sample set selection and ordering based on showroom requirements and availability. The ideal candidate possesses a keen eye for fashion, a strong understanding of market trends, and excellent organizational skills. (This role does not require prior work experience in the optical industry) QR Code Printing & Product Attributes System We have assigned unique QR codes to all existing frames and sunglasses at our stores based on the products attributes. New QR codes are printed for new collections. The Assortment Planning Manager is responsible for ensuring the QR Codes are printed by the team as per the inventory management system and data entry guidelines. This role demands a comprehensive understanding of product attributes, inventory management systems, and cross-functional collaboration to ensure operational efficiency and accuracy. Team Management and Operations Oversee the data entry and QR code generation process , ensuring adherence to company standards and established guidelines. Manage the team responsible for data entry and QR code printing. Coordinate with: The Procurement/Buying team is to ensure timely and accurate product delivery, including order follow-up and distribution to stores. The Accounts team to manage stock transfers, order cancellations, and defective stock replacements, including QR code updates as needed. Implement new inventory management tools: Automated Discount of Stock Aging, Order Tracking System. Process Improvement: Identify opportunities to streamline operations and reduce costs.

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1.0 - 5.0 years

0 Lacs

maharashtra

On-site

As a PR Executive at our premier public relations agency in Mumbai, specializing in strategic communication and brand positioning, you will play a crucial role in connecting brands with influential celebrities and trend-setting influencers. Your responsibilities will involve facilitating sourcing requests, coordinating with influencers, managing campaigns, conducting trend analysis, and overseeing various tasks related to influencer collaborations. You should have at least 1 year of experience in public relations, preferably within the fashion industry, with a focus on celebrity and influencer placements. A creative mindset, excellent organizational skills, and a keen eye for fashion trends are essential for this role. Your ability to build and maintain relationships with influencers, understand their personal styles, and provide tailored recommendations will be key to your success. Key Responsibilities: - Facilitating Sourcing Requests: Coordinate clients" outfits, jewelry, accessories, and shoes for influencer/celebrity collaborations. Maintain a database of influencers/celebrity stylists and ensure timely delivery of fashion items. - Influencer Coordination: Build and maintain relationships with influencers and their styling/management teams. Understand influencers" personal styles to provide tailored recommendations. - Campaign Management: Develop and execute influencer campaigns, track inventory of clients" products, and ensure collaborations align with brand guidelines. - Trend Analysis: Stay updated on fashion trends and industry news, provide insights and recommendations based on trend analysis. - Other Tasks: Manage deliverables with influencers, prepare reports on collaboration performance, and handle logistical issues during the sourcing and delivery process. Qualifications: - Bachelor's degree in Fashion, Marketing, Communications, or a related field. - 1 year of work experience in fashion PR, influencer marketing, or a related role. - Strong knowledge of current fashion trends and brands. - Excellent organizational and multitasking abilities. - Outstanding communication and interpersonal skills. - Proficiency in Microsoft Office Suite and social media platforms. - Ability to work in a fast-paced environment and meet tight deadlines. If you are passionate about fashion, have a talent for building influential relationships, and want to shape the future of fashion influencer collaborations, we invite you to apply and join our team.,

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As a Social Media Marketing Manager, you will be responsible for developing and implementing social media strategies to engage with the audience, track brand performance, and stay updated with the latest trends in pop culture and social media. Your key responsibilities will include: Content Creation: Creating engaging and creative content for social media platforms, such as text, images, and videos. Social Media Management: Monitoring and managing social media accounts (e.g., Instagram, Facebook) to maintain a consistent brand voice and ensure active engagement. Trend Analysis: Staying informed about social media trends, pop culture, and industry news to influence the content strategy. Brand Tracking: Tracking and analyzing the performance of social media posts and campaigns to provide insights and recommendations for enhancement. Audience Engagement: Interacting with followers, responding to comments and messages, and nurturing a positive online community. Campaign Support: Collaborating with the design team to plan and execute social media campaigns and contests. Research: Conducting research on competitors and industry leaders to identify growth opportunities and areas for improvement. Reporting: Generating regular reports on social media metrics and KPIs. It is essential to have experience in the E-commerce industry to be considered for this role.,

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As a ServiceNow Mobile App Development Engineer, you will be a valuable member of our team in Hyderabad, Telangana. Your primary responsibility will be to design, develop, and maintain mobile applications on the ServiceNow platform. Your expertise and skills will be instrumental in enhancing our organization's mobile capabilities and ensuring a seamless user experience. Your key duties and responsibilities will include: - Collaborating with cross-functional teams to design and develop both native and web-based mobile applications on the ServiceNow platform. - Configuring and customizing ServiceNow mobile apps to meet business requirements and improve user productivity. - Integrating mobile apps with ServiceNow modules and external systems to support various business processes. - Writing, testing, and maintaining scripts (JavaScript, Glide, etc.) to implement app functionality and business logic. - Implementing security best practices and ensuring compliance with relevant policies and regulations for mobile app development. - Monitoring and optimizing the performance of ServiceNow mobile apps to provide a responsive and efficient user experience. - Providing user support and troubleshooting issues related to ServiceNow mobile apps, collaborating with Service Desk teams for issue resolution. - Creating and maintaining documentation for mobile app configurations, customizations, and best practices. - Staying updated on the latest ServiceNow mobile app development trends and incorporating relevant technologies into our solutions. If you are passionate about mobile app development and possess the required skills and experience, we encourage you to share your resume with us for further consideration. Join us in this exciting opportunity to contribute to the success of our organization and make a difference in the world of mobile technology.,

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10.0 - 15.0 years

0 Lacs

kanpur, uttar pradesh

On-site

The Footwear Sourcing Head position at our client, a leading Leather Products & Footwear Manufacturing & Exporting Company based in Kanpur, entails overseeing and managing the procurement, development, and sourcing of footwear products for the brand. Your role will involve strategic planning, supplier management, and ensuring the timely delivery of high-quality products. Key Responsibilities: Supplier Management: - Identify, evaluate, and negotiate with global footwear manufacturers or suppliers. - Establish and maintain strong relationships with key suppliers. - Monitor supplier performance and ensure adherence to quality, cost, and delivery standards. Product Development: - Collaborate with design, product development, and marketing teams to ensure that sourced footwear meets desired specifications. - Manage the production process to ensure products align with brand guidelines, quality standards, and production timelines. Cost Management: - Oversee the pricing structure of footwear products, balancing quality with cost for profitability. - Manage budgets and provide forecasts for sourcing costs. Supply Chain & Logistics: - Oversee footwear delivery logistics to ensure timely shipping at optimal costs. - Manage inventory to prevent overstocking or stockouts. - Coordinate with logistics teams to monitor transportation and delivery of goods. Trend Analysis and Market Research: - Stay updated on global footwear trends, consumer behavior, and market conditions. - Assess market needs, advise on product innovation, and monitor industry trends. - Monitor competitors and market developments to adapt sourcing strategies. Compliance and Quality Control: - Ensure products meet industry standards and regulatory compliance. - Supervise quality control checks to ensure footwear is defect-free and meets brand standards. Desired Profile: - Any Graduate with PGD in Supply Chain Management; specialized footwear or textile studies are advantageous. - 10-15 years of experience in Sourcing & Procurement in the Footwear/Leather industry. - Previous leadership or team management experience. - Strong negotiation skills and excellent communication skills for collaboration with internal teams and external suppliers. - Knowledge of materials, manufacturing processes, and technologies used in footwear production. Contact Person: Rina Arun Email: rina@uhr.co.in Phone: 9904322770,

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Social Media Expert and Producer, you will be responsible for ideating, shooting, and editing short-form entertainment video content. Your expertise will be crucial in creating engaging content for platforms like Instagram, YouTube, and Twitter. You will need to stay updated on recent trends to monitor and create topical entertainment content that resonates with the audience. A key aspect of the role involves understanding social and interview video production techniques while maintaining a strong sense of aesthetic appeal. Your creativity and proficiency in video editing will play a vital role in producing high-quality content that captivates viewers. This position is based in Mumbai and requires a minimum of 2-4 years of experience in social media management and video production. If you are passionate about social media, have a keen eye for detail, and possess the skills to create compelling video content, we would love to hear from you. Kindly share your social media handle with samata.maajumdar@myglamm.com to take the next step in your career.,

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7.0 - 11.0 years

0 Lacs

haryana

On-site

The responsibilities for this role will include: - Conducting early assessment of segment level loss rates and taking prompt action on the segments. - Launching challenger segments and quantifying the expected benefit and loss from the same. - Having exposure to unsecured and secured lending. - Maintaining close interaction with the Product team for recommending changes in policies or workflows. - Demonstrating a detailed understanding of in-house systems and the ability to adapt legacy systems as needed. - Collaborating with teams such as Data Science, Product, and Business to establish and monitor underwriting strategies. - Taking portfolio action through offus behavior from bureau/alternate data triggers. - Monitoring implemented strategies to continuously assess business and risk impact. - Promoting a self-service culture by understanding trends and behaviors in Risk reporting and driving appropriate enhancements to maximize the utilization of reporting and analytics toolsets. - Effectively navigating complex problems and ensuring systematic problem-solving where risk issues are analyzed, options evaluated, and decisions aligned with BharatPe Values. In terms of interaction, the role involves collaborating with teams like Data Science, Product, Technology, and Business. The position requires a hands-on approach to risk segmentation and proactive risk assessment in the portfolio. The ideal candidate should possess a curious mind and the ability to assess acquisition and portfolio level risks. They should be able to constantly identify changes to be initiated and evaluate their impact on business and risk. Qualifications and Experience: - Minimum of 7 years of Risk Analytics or Portfolio Management experience in Financial Services/Fintech, preferably in Credit Card/Unsecured Loan. Skills and Know-how: - Hands-on experience in defining risk strategies, managing portfolios, and building risk models and policies, with strong problem-solving and analytical thinking skills. Behaviors: - A Growth & Tech-first Mindset, demonstrating aggressiveness, a 10x approach, and a focus on building for scale. - Proficiency in quantitative analysis, data mining, trend analysis, and creating insights within large data ecosystems. Proficiency in data tools like SQL/Python. - Experience with Alternate data alongside Bureau Data Management and designing Risk Strategies using the same. - Effective communication and Stakeholder management skills, with the ability to present viewpoints cogently and engage effectively with stakeholders ranging from external partners to CXOs.,

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3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Fabric Technologist/Senior Fabric Technologist at CTA Apparels, Noida, you will play a crucial role in driving innovation in fabric development and sourcing. CTA Apparels is a renowned leader in garment manufacturing and export, known for its blend of creativity, sustainability, and technology. Your primary responsibility will be to lead research and development efforts to create new fabrics, finishes, and applications that align with market trends and client requirements. You will work closely with designers and production teams to ensure the optimization of fabric properties such as texture, weight, color fastness, and durability for various applications. Your role will involve extensive travel to identify and source fabrics from local and international markets, building strong relationships with fabric mills and suppliers to ensure access to high-quality, sustainable materials. Additionally, you will be responsible for testing fabrics for quality, consistency, and compliance with industry standards, as well as providing technical support to production teams to resolve fabric-related issues during manufacturing. In line with CTA Apparels" commitment to environmental stewardship, you will also be driving the adoption of eco-friendly and sustainable materials, collaborating with suppliers and mills to develop fabrics with reduced environmental impact. Your ability to stay updated on the latest advancements in textile technology, materials, and industry trends will be crucial in ensuring CTA Apparels remains at the forefront of textile innovation. To excel in this role, you should have a graduate degree in Textile Technology from reputed institutes, along with 3-6 years of proven experience in fabric development, sourcing, or a related field. Strong analytical, problem-solving, and communication skills are essential, along with a willingness to travel extensively for fabric sourcing and partnerships. In return, CTA Apparels offers a competitive compensation package with no bar for the right candidate, along with growth opportunities in a fast-paced, collaborative environment where you can play a pivotal role in shaping the company's offerings and contributing to sustainable fashion. If you are passionate about fabric innovation and have a vision for driving change in the textile industry, we invite you to submit your updated resume and a cover letter detailing your expertise to HR@CTAApparels.com with the subject line: Application for Fabric Technologist/Senior Fabric Technologist.,

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Creative Strategist & Brand Manager at Growth Media, your role will be to shape and elevate brands by seamlessly blending strategy with creativity. You will be responsible for developing innovative strategies that resonate with target audiences, managing clients with finesse, and executing projects with precision. Working closely with the creative team, you will bring ideas to life across various platforms, from social media to comprehensive ad campaigns. Your key responsibilities will include developing and refining creative ideas, campaigns, and strategies that align with clients" brand objectives. You will act as the primary contact for clients, understanding their needs and translating them into creative solutions. Collaboration with video editors and graphic designers will be essential to ensure deliverables meet client expectations and are executed to the highest standard. Conducting thorough research on data, patterns, statistics, and industry trends will inform and refine creative strategies grounded in insights for success. We are looking for candidates with proven experience in a creative role that demonstrates the ability to drive results through innovative ideas. Exceptional client management skills and experience in account services are crucial, along with the ability to build long-term client relationships and deliver solutions that exceed expectations. Strategic creativity, a deep understanding of marketing principles, and the ability to align creative strategies with broader marketing goals are key qualities we seek in potential candidates. If you are ready to push boundaries, create meaningful work, and believe in your unique creative abilities, we encourage you to apply. Interested candidates can easily apply by sending their CV with a cover letter to business@growthmedia.in. Stand out by showcasing your passion for innovation and your ability to think both creatively and strategically, always keeping an eye on the bigger picture.,

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10.0 - 15.0 years

30 - 35 Lacs

Pune

Work from Office

Join us as a Resilience Technology and Cyber Quality Assurance Support at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Resilience Technology and Cyber Quality Assurance Support you should have experience with: Strong problem-solving skills - Ability to structure ambiguous problems into actionable tasks related to testing and mobilize diverse teams to achieve desired outcomes. Understanding of various Technology and Cyber Testing controls and proven ability to align Post Test Reports with regulatory expectations and resilience framework. Testing Support and Execution Experience - Proven experience in resilience testing, business continuity, disaster recovery, or operational risk management. Supported resilience testing for critical services, experience in writing post exercise reports. Communication Skills - Ability to convey complex ideas clearly and concisely, Excellent verbal and written communication skills, with the ability to clearly convey complex information to diverse audiences Strong Eye for Details : Ability to identify inconsistencies, errors or missing information and communicate necessary corrections. Strong Analytical and Problem-Solving skills - Ability to analyse Quality Assurance outcomes, identify gaps, and provide actionable insights for improvements. Experience in conducting trend analysis, implemented process efficiency solutions and reduced errors. Effective Communication and Stakeholder Collaboration - Strong interpersonal skills to liaise with VP test leads, senior executives, and technical teams. Facilitated stakeholder engagement and examples of cross functional alignment or collaboration You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as we'll as job-specific technical skills. This role is based in Pune. Purpose of the role To develop, implement, and maintain an effective resilience strategy and Operational Recovery Planning and Incident Management framework aligned to industry leading standards and controls and regulatory expectations, to enable the bank to respond and recover important business services to severe but plausible scenarios, and minimise the impact to customers, clients, colleagues and the wider market. Accountabilities Socialisation and implementation of the resilience strategy and underpinning framework across the firm (eg SMRs and delegates, business / function resilience role owners and all colleagues), ensuring complaince to the standard and controls. Development and enhancement of the resilience, crisis and incident management framework to uplift recovery and response capabilities to ensure Important Business Services can continue to operate during disruption events to minimise the impact on customers, clients and the market. Operational Recovery Planning and Security Incident Management planning standards and controls enhancement according to industry practice, emerging threats and regulatory requirements. Provide oversight to the business and technology recovery capability improvements, and uplifts to third-party (suppliers and Financial Market Infrastructure) recovery capabilities to enable Important Business Services to remain within or mitigate impact tolerance thresholds. Communication of the firm s / business resilience position (risks and remediation) through clear and transparent scorecards / dashboards to enable effective investment decisions to the Board and Executive Committees, Control Forums and business stakeholders. Enhancement of resilience, crisis management and incident response and recovery capability through sophisticated, regular and adequate testing coverage to demonstrate Important Business Services ability to recover within impact tolerance for a severe but plausible scenario. Assurance that services and products are built resiliently by the business through the change management process (NAPAs, DRAs, material change process). Continually remain abreast of resilience and crisis and incident management developments, regulatory policy requirements and the emerging landscape. Mitigation of the impact of unexpected incidents by identifying , responding to and enabling the resolution of events that threaten the services, operations, infrastructure, colleagues and clients of the bank. Execution of responses to reported incidents and potential threats from various channels including intelligence, email, phone and monitoring systems prioritised by the assessed or actual impact to the bank. Documentation and analysis of past prioritised incident details, the steps to resolution and the lessons learnt to support the identification and implementation of preventative measures and process improvements. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using we'll developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

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7.0 - 12.0 years

15 - 20 Lacs

Mumbai Suburban

Work from Office

Objectives of this role Overlook current portfolio companies and track monthly progress Set processes in place for sustainable growth and tracking private companies Scout and source new deals across eco-system and investing network Ability to take notes, synthesize data and create in-depth analysis on company data Preferred skills and qualifications 8 to 10 years of work experience working at a PE fund/Investment banking CFA/CA/MBA preferred Proficient in financial modeling Good with identifying market trends Strong written & verbal communication skills Good eco-system network A team player mindset

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3.0 - 5.0 years

5 - 7 Lacs

Pune

Work from Office

4.5-7 yrs Pune / Kochionly CBR - 120K Having knowledge in managing Storage Area Networks (SAN), Network Attached Storage (NAS) Experienced with HP Storage ( HP Alletra MP 10000, 3PAR, Primera, and Nimble, ) and Brocade switches Assess the enterprise environment with focus on SAN infrastructure to identify the single point of failures (SPoF) and address them to enhance system availability and uptimes Institute a data-driven approach and work with Service Owners to integrate the Knowledge Management Modules and Asset knowledge across the Infrastructure. Drive discussions with various IT teams and leverage Storage Infrastructure to foresee opportunities to unify the operations console across businesses within customer businesses. Worked with development team to provide inputs on Storage Infrastructure for building the in-house tools. Storage Management duties include Administration, monitoring and configuring of the following technologies using Storage and SAN switch management tool Create, Monitor and Manage remote/local replication on storage systems Creating luns, Mapping and Masking of LUNS Manage zoning activities on brocade switches and Manager, and web tools including zone create / delete / modify Expertise on any Flash Storage Systems Analyze, Plan and Perform data-migration between storage systems and storage tiers via host or storage controller based software. Expertise in BrocadeSwitch Administration, Zoning configuration, Fabric OS Administration, Upgrading FOS versions, FC Troubleshooting. Perform Incident resolution, Problem Determination and Root Cause Analysis in accordance with Service Level Agreements Familiar with Service Now for Incident Management, Change Management, Problem Management and Capacity Management. Analyzing performance statistics at the disk frame and host level to verify disk I/O health and identify any bottlenecks Coordinate and/or apply microcode & firmware upgrades as requiredAnalyze resource utilization from monthly reports on LUN utilization, storage array port utilization and storage space utilization. Use the data for trend analysis and capacity planning Perform service management tasks including Problem management , Incident management , Change management and performing peer review of all san changes Creating operational procedures for the administration of SAN disk across multiple disk vendor hardware and software solutions Create and manage documentation in-line with existing standards Vendor liaison on hardware and software issues, including escalation of problems that pertain to vendor technology Implementing best practice for best RPO, RTO and high availability Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: : BackupExec Backup Experience: 3-5 Years

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3.0 - 7.0 years

20 - 25 Lacs

Gurugram

Work from Office

Not Applicable Specialism Deals & Summary At PwC, our people in deals focus on providing strategic advice and support to clients in areas such as mergers and acquisitions, divestitures, and restructuring. They help clients navigate complex transactions and maximise value in their business deals. Those in deal strategy at PwC will focus on providing strategic advice and support to clients in areas such as mergers and acquisitions, divestitures, and restructuring. Your work will involve analysing market trends, assessing business opportunities, and developing strategic frameworks to guide clients in making informed decisions regarding their deals. You will help clients navigate complex transactions, identify potential risks and opportunities, and develop strategies to maximise value and achieve their business objectives. Working in this area, you will play a crucial role in assisting clients in formulating and executing effective strategies to optimise outcomes in their dealmaking processes. Why PWC & Summary Deals Strategy has embarked on an ambitious growth plan in India, and we are keen to hire senior strategists in our team to complement our sector coverage. s Anchor engagement work streams independently Guide and develop junior team members in preparing analysis plans (for example, hypothesis / issue trees), conducting research and preparing findings Take ownership of key strategic and financial analyses such as market sizing, competitive benchmarking, business plan testing, financial modeling, deal risk / upside analysis, strategy development Lead client discussions in association with other engagement team members Lead proposal creation efforts Mandatory skill sets Commercial Due diligence Preferred skill sets Corporate Strategy Years of experience required 57 10Y Education qualification MBA Tier 1 College Education Degrees/Field of Study required Master of Business Administration Degrees/Field of Study preferred Required Skills Customer Due Diligence (CDD) Accepting Feedback, Accepting Feedback, Acquisition Strategy, Active Listening, Analytical Thinking, Business Plan Evaluation, Capital IQ, Coaching and Feedback, Communication, Competitive Advantage, Competitive Analysis, Corporate Development, Creativity, Customer Due Diligence, Deal Structures, Embracing Change, Emotional Regulation, Empathy, Financial Due Diligence, Financial Modeling, Financial Risk Analysis, Financial Statement Analysis, Inclusion, Industry Trend Analysis, Intellectual Curiosity {+ 17 more} No

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2.0 - 6.0 years

4 - 5 Lacs

Noida

Work from Office

Job Summary: The Workforce Forecasting & Planning Analyst is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast alignment with strategic goals. This position is responsible for long term, short term and intraday contact volume, productivity and capacity forecasts as well as providing leadership with risk mitigation plans. This position will act as a support for leadership, assisting with and providing guidance on performance impact analysis and operational planning. Responsibilities: Monthly, weekly, daily and half or hourly forecasting of inbound/outbound call volumes and staffing requirements based on historical call trends and business growth objectives. Support business decisions through the preparation of timely and accurate variable forecasts in a high volume contact center, with specific focus on improving the customer experience and maximizing operational efficiencies. Create a meaningful interpretation of data through use of tools, industry experience and logic to frame situations and allow meaningful dialogue and decision making. Leads projects that will enable their division to continually improve processes by identifying, sharing, implementing the best practices within and across sites. Act as team leader of various projects and participates on teams implementing new improvement processes. Articulate reasons for forecast variance and recommend changes to enhance forecast accuracy and effectiveness. Study department work, vacation and absence records (shrinkage) for on-going historical trend analysis and offer recommendations for forecasting purposes. Consistent exercise of independent judgment and discretion in matters of significance. Interface with call center leaders to understand the fast changing business needs and make updates where necessary (Tracker meets). Aggregate forecast information into a comprehensive document to be published with senior leadership for headcount, budget, and capacity planning purposes (Tracker file). Data analysis, trending, and preparation of hourly, daily and monthly call center performance reports. Provide analysis and recommendations to improve staffing levels and efficiency. Effectively communicate with peers and those we support in the business to ensure high quality and timely completion of work requests. Update workforce management and other data bases as changes occur. Respond to management requests to produce what if scenarios. Other duties as assigned. Skills Requirements: Prior workforce management experience including forecasting, staffing, and scheduling required. Prior call / contact center experience required. Ability and willingness to work flexible days and hours. Demonstrated knowledge and experience in Workforce Management technology required. Strong analytical and problem solving skills. Proven experience analyzing, interpreting and summarizing complex data as it relates to call center technologies. Ability to prepare and present reports accurately and timely. Strong understanding of business requirements and call center operations. Strong planning, time management and organizational skills. Ability to communicate effectively, both verbal and in writing. Experience presenting reports, forecasts, trends and recommendations to the team and senior management. Education Requirements: Bachelors Degree, First Degree, Trade/Vocational School certificate or Equivalent preferred. Degree in Business Administration or related field preferred. Physical Requirements: Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job.

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10.0 - 12.0 years

25 - 30 Lacs

Bengaluru

Work from Office

Title: Job Description - Regional Service Manager at Kohler Co. Introduction: At Kohler Co., we are a leading global manufacturer in the plumbing industry, known for our high-quality products, innovative designs, and commitment to customer satisfaction. We are currently seeking a highly motivated and experienced individual to join our team as a Regional Service Manager. A. Technical Service Operations Monitor and review Service Level Agreement (SLAs) such as Response TAT, Resolution TAT and Open calls with the field team, service partners as well as with the senior management. Build Kohler Authorized Service Partner (KASP) network and field force management according to the call volume and business needs. Drive Service Operations with Process Compliance and ensure organization s processes and policies are adhered by KASP. Assist service partners in educating service technicians about the right attitude for handling customer interactions. Provide swift response to escalated customer issues. Analyzing the reasons for delay in servicing for better control and taking timely actions to correct the situation if required. Provide inputs to Business, KASP field Service operations, training, and quality team as applicable. B. Spares Management and Warranties Perform periodic stock checks at Service Partner store and maintain the necessary inventory based on consumption trend analysis. Forecast and indent through demand planning for the spares and participate in the S and OP process of modulating demand, establish reorder levels and safety stocks. Coordination with supply chain team for Spare Parts availability in case of high lead times Play a key role in evaluating Warranty claims received from the field team and initiate the replacement process as per the policy. Periodically update the senior management on the quality and performance of Kohler products. C. Service Revenue Promote sales of genuine accessories, spare parts, and value-added products to the customers. Promote Preventive maintenance contract to new customers & ensure the renewal of existing maintenance contracts. D. Business Support Market visit for meeting & providing technical support to Trade partners and customers such as Architect, Builder, MEP & Plumbers. Train and maintain the data base of Kohler trained plumbers/plumbing contractors in Kohler India represented areas. Execute Service camps at project accounts to build the confidence on Kohler product performance and ensure to avoid workmanship errors while installation at ongoing sites. Skills and Proficiencies Expected Sound knowledge of the basic customer service management principles. Expert in Service partner management and people handling skills. Comfortable in dealing with people with different backgrounds and responsibilities. Must possess an engineering bent of mind in discerning the problem and arriving at solutions. High process orientation and engineering proficiency. Agile to understand changes and have creative thinking to achieve the goal. SKU management, detailing and good analytical ability. Data interpretation skills and good written and verbal communication skills.

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3.0 - 6.0 years

13 - 17 Lacs

Hyderabad

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Not Applicable Specialism Data, Analytics & AI Management Level Senior Associate & Summary . In business intelligence at PwC, you will focus on leveraging data and analytics to provide strategic insights and drive informed decisionmaking for clients. You will develop and implement innovative solutions to optimise business performance and enhance competitive advantage. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements. Education Degrees/Field of Study required Bachelor of Engineering, Master of Engineering Degrees/Field of Study preferred Required Skills Powercloud Platform Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Case Development, Business Data Analytics, Business Intelligence and Reporting Tools (BIRT), Business Intelligence Development Studio, Communication, Competitive Advantage, Continuous Process Improvement, Creativity, Data Analysis and Interpretation, Data Architecture, Database Management System (DBMS), Data Collection, Data Pipeline, Data Quality, Data Science, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Industry Trend Analysis {+ 16 more} No

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2.0 - 5.0 years

3 - 7 Lacs

Panchkula

Work from Office

We are seeking a talented and passionate content writer to join our team. The ideal candidate should have a flair for writing and interest in research as well. Freshers with a strong command of language and a knack for storytelling are encouraged to apply. Key Responsibilities: Write well-researched, engaging, and informative articles, blog posts, and news pieces related to the EV Cleantech industry. Develop content for various sections of the website, including expert opinions, event coverage, and trend analysis. Collaborate with the editorial and research teams to ensure content accuracy and depth. Conduct interviews with industry experts and stakeholders to gather insights and information. Assist in the creation of newsletters, social media posts, and other promotional materials. Ensure all content is consistent with our brands voice and style guidelines. Stay updated with the latest developments in the EV Cleantech industry and incorporate relevant information into articles. Qualifications: Bachelors or Masters (preferred) degree in Journalism, English, Communications, or a related field (fresh graduates are welcome to apply). Excellent writing, editing, and proofreading skills. Strong research skills and attention to detail. Ability to write in a clear, concise, and engaging manner. Familiarity with SEO best practices is a plus. Good communication skills and command over English is a must. What We Offer: A creative and collaborative work environment. Opportunity to work on diverse projects within the EV Cleantech industry. Professional growth and development opportunities.

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2.0 - 5.0 years

6 - 7 Lacs

Noida

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Collaboration : Work closely with cross-functional teams to define, design, and ship new features. API Integration : Integrate and maintain connectivity with external data sources and APIs to enhance app functionalities. Testing : Conduct comprehensive unit testing of the code for robustness, including edge cases, usability, and general reliability. Performance Optimization : Continuously work on bug fixing and improving application performance. Innovation : Proactively discover, evaluate, and implement new technologies to maximize development efficiency. Technical Support : Provide technical guidance and support to the team, aiding in both problem-solving and project advancement. Feasibility Analysis : Assess feasibility and provide realistic time estimates for implementing new features or capabilities. Trend Analysis : Stay updated with the latest industry trends, architectures, and emerging technologies to keep the app modern and scalable. Lifecycle Management : Oversee the entire mobile development life cycle from concept to deployment and post-launch support. Preferred candidate profile:- Experience : Proven software development experience with a strong portfolio in Android skills development. Must have published at least one original Android app. Technical Skills : Proficiency in Android SDK, Kotlin, and familiarity with Android Studio. API Skills : Experience working with remote data via REST and JSON, along with third-party libraries and APIs. Innovative Thinking : A knack for evaluating and adapting to new technologies that could enhance application development efficiency. Problem-Solving : Ability to effectively communicate technical limitations and roadblocks to team members. Knowledge Expansion : Additional knowledge in Kotlin is a plus. Understanding of Mobile Landscape : Comprehensive working knowledge of the general mobile landscape, architectures, and trends. Lifecycle Expertise : Solid understanding of the full mobile development lifecycle. Team Collaboration : Ability to assist and lead teams using a solid technical background. Quality Focus : Dedication to delivering high-quality, high-performance applications that meet user needs.

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2.0 - 5.0 years

2 - 3 Lacs

Vrindavan

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1. Develop and Execute Digital Strategies • Plan, implement, and oversee digital marketing strategies aligned with overall business goals. • Identify target audiences and create campaigns to reach them effectively across channels. 2. Search Engine Optimization (SEO) • Improve website visibility through keyword optimization, link-building, and technical SEO. • Monitor search rankings and implement changes to improve organic traffic. 3. Search Engine Marketing (SEM) & Paid Ads • Plan and run PPC campaigns on Google Ads, Bing, and social platforms. • Monitor ad performance, adjust bids and creatives for better ROI. 4. Social Media Marketing • Develop content calendars and run campaigns across platforms like Facebook, Instagram, LinkedIn, X (Twitter), and YouTube. • Analyze engagement and growth metrics, and optimize accordingly. 5. Content Marketing • Supervise creation of high-quality content: blogs, videos, reels, infographics, newsletters. • Ensure content aligns with SEO, brand tone, and audience needs. 6. Email Marketing & Automation • Build and manage email marketing campaigns using tools like Mailchimp, ConvertKit, or HubSpot. • Segment audiences and create automated drip campaigns for nurturing leads. 7. Analytics and Reporting • Use tools like Google Analytics, Search Console, and ad dashboards to track and report KPIs. • Generate insights to improve campaign effectiveness. 8. Lead Generation & Conversion Optimization • Design and optimize landing pages and funnels for better lead capture and sales. • Implement A/B testing to improve click-through and conversion rates. 9. Team & Vendor Management • Coordinate with graphic designers, video editors, content writers, and freelancers. • Work with external agencies for ad buying, SEO, or influencer outreach (if required). 10. Stay Updated with Trends • Keep up with the latest trends, algorithm updates, and digital tools. • Implement new technologies and best practices to stay competitive.

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4.0 - 8.0 years

6 - 10 Lacs

Jaipur

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Job Title: Social Media Manager Location: Jaipur, Rajasthan Job Type: Full-Time Working Days: Monday - Saturday Working Hours: 10:00 AM 7:00 PM Job Overview: We are looking for a creative, strategic, and detail-oriented Social Media Manager to lead our brand's online presence. Based in Jaipur, Rajasthan , the ideal candidate will be responsible for developing engaging content, managing our social media platforms, and driving growth and engagement through digital campaigns. Key Responsibilities: Develop and execute a comprehensive social media strategy aligned with business objectives. Plan, create, and manage high-quality content (images, videos, and written posts) across platforms such as Instagram, Facebook, LinkedIn, X/Twitter, and more. Schedule and publish content consistently using social media tools. Monitor engagement, respond to comments/messages, and foster community interaction. Track KPIs and analyze performance metrics to optimize strategy. Collaborate with internal teams for campaign planning and brand consistency. Stay updated on social media trends, tools, and platform updates. Manage paid ad campaigns when required. Required Qualifications: Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience). Minimum 45 years of experience as a Social Media Manager or in a similar role. Strong understanding of major social media platforms and their algorithms. Excellent copywriting and content creation skills. Familiarity with tools such as Hootsuite, Buffer, or Later. Experience using analytics tools like Meta Business Suite, Google Analytics, etc. Ability to work in the office in Jaipur and manage deadlines effectively. Preferred Qualifications: Experience with basic graphic design (e.g., Canva, Adobe Creative Suite). Knowledge of SEO and content optimization. Hands-on experience with paid advertising on Meta, LinkedIn, etc. Ability to coordinate with influencers or external content creators. What We Offer: Competitive salary package Friendly and supportive team environment Creative freedom and opportunity for career growth Learning opportunities across marketing channels

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5.0 - 10.0 years

5 - 10 Lacs

Mumbai, Maharashtra, India

On-site

About the role: Fynd is looking for an exceptional Fashion Designer to join our team. This role will focus on creating detailed, innovative collections, utilizing AI for print design, and preparing precise line sheets using Adobe Illustrator. The ideal candidate will have a strong foundation in pattern making, textiles, and garment production, along with the ability to solve problems quickly and think creatively in a fast-paced environment. You should be someone who approaches challenges with a solution-oriented mindset, working with the same level of dedication and ownership as if it were your own company. We seek a designer who thrives in a collaborative environment, delivers high-quality work on tight timelines, and continuously pushes the boundaries of design innovation. What will you do at Fynd Collection Creation: Develop innovative and trend-driven collections from concept to execution, ensuring seamless integration of prints, fabrics, and silhouettes that align with brand identity. Print Design: Use AI tools to create cutting-edge prints, while maintaining a deep understanding of fabric properties and design impact. Linesheet & Tech Pack Creation: Create and maintain accurate linesheets and tech packs using Adobe Illustrator, including detailed garment specifications, trims, and production guidelines.= Pattern Making Knowledge: Leverage your knowledge of pattern making to select fabrics and contribute to the design process, ensuring proper fit and construction. Collaboration & Problem-Solving: Work with the cross-functional team to solve design challenges quickly, ensuring timely and efficient execution of designs, from concept through to production. Fashion Production: Oversee the design process from ideation to the final product, collaborating with the production team to ensure high-quality execution of designs. Some Specific Requirements Minimum 5 years of experience in fashion design with a proven ability to work on detailed collections and prints. Strong knowledge of pattern making , textiles , and fashion production . Proficient in Adobe Illustrator for creating linesheets, tech packs, and technical sketches. Experience in utilizing AI-powered design tools for print creation. Excellent problem-solving abilities and the ability to think quickly in a fast-paced, high-pressure environment. Strong understanding of brand language and the ability to tailor designs based on in-depth research. Exceptional work ethic, treating the company with the same dedication as if it were your own business.

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2.0 - 6.0 years

0 Lacs

nashik, maharashtra

On-site

We are seeking experienced, passionate, and motivated individuals to join our Sales team. Your primary responsibility will be to drive our business success by implementing a strong and sustainable sales strategy. Your responsibilities include conducting market research to identify selling possibilities and evaluate customer needs. You will actively seek out new sales opportunities through cold calling, networking, and social media. Maintaining and developing good relationships with customers through personal contact or meetings is crucial. Additionally, you will prepare and deliver appropriate presentations on products and services, create frequent reviews and reports with sales and financial data, and ensure the availability of licenses or stocks for sales and demonstrations. You must display efficiency in gathering market and customer information to enable negotiations regarding variations in prices, delivery, and customer specifications to your managers. Collaborating with team members, gathering feedback from customers or prospects, and sharing it with the internal team to achieve better results are also part of your role. Recording sales and order information and reporting the same to the internal team, as well as keeping track of buying trends and providing accurate feedback to the team, are essential tasks. The ideal candidate will have 2-3 years of proven work experience as a Sales Executive, good verbal and written communication skills, and strong business-related knowledge. A thorough understanding of marketing and negotiating techniques, self-motivation with a result-driven approach, and proficiency in working with MS Office are required. Hands-on experience with CRM software is an added advantage. Qualifications needed for this role include a Bachelor's degree in Engineering (any discipline) and an MBA in Sales & Marketing would be preferred.,

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0.0 - 3.0 years

0 Lacs

jaipur, rajasthan

On-site

The Fashion & Business Analyst position within the Founder's Office involves playing a crucial role in analyzing market trends, consumer behavior, and business performance to facilitate strategic decision-making. This role necessitates a combination of fashion industry expertise and analytical capabilities to optimize product offerings, pricing strategies, and overall business expansion. As the Fashion & Business Analyst, you will collaborate closely with the Founder, offering data-driven insights to elevate brand positioning and profitability. Your responsibilities will include conducting market research and trend analysis to identify growth opportunities, analyzing consumer behavior, purchasing patterns, and product performance, monitoring competitor strategies and industry advancements to influence business decisions, assisting in pricing strategies, inventory management, and sales forecasting, generating reports on business performance, sales trends, and operational efficiencies, collaborating with design and marketing teams to align business objectives with creative strategies, providing insights on customer preferences to guide product development and assortment planning, assisting in budget planning, financial analysis, and business performance tracking, and developing data-driven recommendations to enhance profitability and brand competitiveness. The ideal candidate for this role should possess a Bachelor's degree in Business, Fashion Management, Data Analytics, or a related field. While 0-2 years of experience in business analysis, market research, or fashion analytics is preferred, freshers with strong analytical skills are encouraged to apply. Proficiency in data analysis tools like Excel, Google Analytics, and business intelligence software is essential. A solid understanding of fashion industry trends, consumer behavior, and retail strategies is required. Excellent problem-solving and strategic thinking abilities are crucial, along with strong communication and presentation skills to effectively communicate data-driven insights. The ability to thrive in a fast-paced environment, manage multiple priorities, and a background in fashion or design would be advantageous for this role.,

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5.0 - 9.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

BICTREE is a dynamic and forward-thinking business consulting firm specializing in business strategy development, branding, advertising, social media management, graphic design, and video editing. We help businesses unlock their potential by providing innovative strategies and creative solutions that drive growth and success. We are looking for a highly creative and strategic Creative Head to lead our creative team. The ideal candidate will be responsible for overseeing all creative projects, developing innovative branding and marketing strategies, and ensuring the highest quality of design and visual storytelling. This role requires a visionary leader who can blend creativity with business objectives to drive brand success. Key Responsibilities Creative Strategy & Leadership: - Develop and execute creative strategies that align with the company's vision and client objectives. - Lead and inspire the creative team, including designers, video editors, and content creators. - Ensure brand consistency across all creative assets and marketing materials. Design & Content Direction: - Oversee the conceptualization, design, and execution of branding, advertising, social media content, and video production. - Provide creative direction for graphic design, video editing, and campaign visuals. - Ensure all designs and creative outputs meet high-quality standards and industry trends. Collaboration & Project Management: - Work closely with the marketing, strategy, and business development teams to create compelling campaigns. - Manage multiple projects, deadlines, and creative resources effectively. - Present creative concepts and strategies to clients and stakeholders. Innovation & Trend Analysis: - Stay updated with the latest trends in branding, design, social media, and digital marketing. - Introduce innovative design and storytelling techniques to enhance brand engagement. Qualifications & Requirements - Bachelors or Masters degree in Graphic Design, Fine Arts, Marketing, or a related field. - 5+ years of experience in a creative leadership role, preferably in branding, advertising, or digital marketing. - Strong portfolio showcasing expertise in branding, design, and multimedia content creation. - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects) and other design/video editing tools. - Excellent leadership, communication, and project management skills. - Ability to think strategically and creatively to solve branding and marketing challenges. Why Join Us - Work in a dynamic and innovative environment. - Lead a talented creative team and bring impactful ideas to life. - Opportunity to work with diverse clients and industries. Contact Number: 9072588135 Job Types: Full-time, Permanent Benefits: - Cell phone reimbursement - Paid sick time Schedule: - Day shift - Performance bonus - Yearly bonus Experience: - Total work: 4 years (Required) Work Location: In person,

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2.0 - 6.0 years

0 Lacs

telangana

On-site

As an Operations Processing Agent in the Processing Team at Travelstart, your main responsibility will be to assist clients by providing solutions to various travel-related queries and issues. You will strive for first-contact resolution and handle client interactions through multiple contact channels. Additionally, you will process bookings, ensure high-quality service delivery, and maintain strong relationships with suppliers to deliver excellent customer service. Your key responsibilities will include addressing client inquiries within the defined Service Level Agreement (SLA), resolving issues with options that meet client needs, and delivering exceptional service to uphold Travelstart's quality standards. You will also be expected to meet Quality Assurance scorecard targets, adhere to airline fare rules, update bookings accurately, manage ticket reissues, and provide correct quotations. Minimizing errors by following airline rules and internal standards to avoid ADM issues will be crucial in this role, along with being prepared to perform additional tasks as needed within Operations. To qualify for this role, you should have at least 2 years of experience in the Travel Industry, customer service expertise across all contact channels, proficiency in Amadeus or another Global Distribution System (GDS), and a deep understanding of Travelstart's products, policies, and back-office systems. Knowledge of ticketing processes, Amadeus expertise including fare rule understanding, and experience in implementing new processes within the travel industry will be beneficial. Proficiency in software such as MS Word, MS Excel, MS Outlook, MS PowerPoint, and GSuite, along with excellent verbal and written communication skills, is essential. Functional competency requirements for this role include data and trend analysis, procedural adherence, problem analysis, accuracy, knowledge of Travel Industry Best Practices, and proficiency in MS Office and GSuite. Behavioral competencies such as leadership skills, time management, self-motivation, attention to detail, urgency, diligence, honesty, decision-making ability, team collaboration, motivation, strong communication skills, proactivity, confidence, customer focus, innovation, adaptability, and multitasking will also be important. This position is ideal for an individual who is customer-focused, detail-oriented, and possesses a solid background in travel services. If you are ready to deliver high-quality client support in a dynamic operations environment, this role could be a great fit for you.,

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