1487 Trend Analysis Jobs - Page 27

Role & responsibilities Maintain and update our Shopify stores for Eyetex, Dazller, and AVL with new products, promotions, and content. Customize existing Shopify themes and layouts to align with brand guidelines. Troubleshoot and fix technical issues (e.g., broken links, payment gateway glitches, or display errors). Integrate and manage Shopify apps for features like inventory, shipping, or customer engagement. Optimize store performance, including page load times and mobile responsiveness. Collaborate with our marketing and product design teams to implement campaigns and product launches online. Ensure a consistent and user-friendly experience for customers on all devices. Preferred candidate profile Hands-on experience maintaining Shopify stores (prior work with e-commerce platforms is a must). Basic knowledge of Shopifys platform, including familiarity with its dashboard and apps. Comfort with making minor edits to themes using Shopifys Liquid templating (no advanced coding required). Understanding of e-commerce operations, such as product uploads, pricing updates, and inventory management. Strong attention to detail and problem-solving skills. Ability to work collaboratively with a team and meet deadlines. Familiarity with digital marketing tools (e.g., Google Analytics, email marketing integrations) is a plus. Experience with Indian e-commerce trends and customer preferences. Basic understanding of SEO to support store visibility Perks and benefits As per Market

Job Summary To work with clients to create asocial media strategy that collaborates with their marketing objectives To Create timely and engaging content for clients To scan sites for CRM opportunities and initiate conversations on behalf of the clients Researching top influencers, competitors, and trends Online Reputation Management To customize social media pages Candidate Profile 2-3 yrs of experience in Social Media and Online marketing space Super Verbal and writing skills

What you will do The primary responsibility for this role is to lead Energy Performance Contracting (EPC) global projects, detailed Energy Analysis by keeping operational parameters within budget from India office. Must work on EPC on the Project Development and Measurement and Verification (M&V) activities, Energy Modeling. Co-ordination with JCI global branches for effective solution for energy conservation and energy efficiency. To lead the projects and have technical discussions with the branch engineers, maintain project quality, on time delivery, handle second level escalation. How you will do it Review project inputs and specifications; should be able to capture the scope and understand the complete requirements of the project. Review of Utility bills and working on Utility Analysis for creating Energy Baseline for EPC projects. Calculations of Energy Use Intensity (EUI) and Energy Cost Intensity (ECI) in kBtu/Sq. ft. and $/Sq. ft. respectively. Review of BMS trend data and working on Trend Analysis for verification of operation of different control strategies, Air Handler run hours, Solar PV generation, Cogeneration system generation etc. as per the EPC. Giving detailed insights to the client based on observations. Creating 3D model of a facility in eQuest software simulating building energy consumption and energy savings potential. Review of EPC contract documents, Pre and Post retrofit energy measurements of Energy Conservation Measures (ECMs) etc. , and creating Measurement & Verification (M&V) and Construction report with details such cost avoidance summary, measured & non-measured savings, operational savings, improvement in EUI, reduction in GHG emissions etc. Working on M&V Options A, B, C and D as per International Performance Measurement and Verification Protocol (IPMVP). Review of Lighting line x line with details on energy efficient lighting retrofits/replacements throughout the facility and working on lighting rebates analysis for calculating total rebates/incentives for each facility. Review of facility energy data and other basic facility information and working on energy benchmarking of the facility using Energy Star PM software. Giving insights to the client based on Energy star score and EUI & GHG emissions calculated by software. Review of utility energy data, site weather data and creating for base year tuned regression models in Metrix and Option C software. Tuning done to meet all statistical parameters as per IPMVP. Working on ASHRAE level I & II site energy audits for commercial and residential buildings with identification and presentation of all ECMs to client along with ROI and Payback calculations. Co-ordination with customer and able to propose a solution for the project and is responsible to ensure that projects are executed within the committed schedule and cost to meet the customer requirements. Preparation and participation for project kick-off / review meetings with technical queries and scope clarification and record minutes of meeting. What we look for BE/ME/M. tech (Mechanical/ Instrumentation / Electrical / Electronics/Energy Mgmt. ) 4 to 8 years of relevant experience as Energy Analyst in Buildings sector. One who understands the complex interaction between building and HVAC, lighting, and other systems in buildings. One who has experience in energy (Electrical & Thermal) management, energy analysis, energy benchmarking, and energy modeling. The candidate would be required to act as a consultant providing consultancy services mainly in the field of EPC. Energy Audit experience (ASHRAE Level I & II). Should have requisite knowledge of Building operations and HVAC operations and their interactions. Must be a quick learner & should have a keen eye for problem solving. Proficient in written and verbal communication. Ability to demonstrate good leadership skills. Preferred Energy Performance Contracting (EPC) life cycle experience. Measurement & Verification (M&V) experience. Green Building certification experience (LEED, IGBC, GRIHA, WELL). Solar PV system design experience. LEED AP, WELL AP, IGBC AP. BEE India CEM/CEA. PMVA.

As a Marketing Communications Executive (Business Development) at RizingTV, you will play a vital role in identifying and pitching potential brand, agency, and institutional partners for media campaigns, content collaborations, and events. Your primary responsibilities include building and maintaining client relationships, developing proposals tailored to clients" PR and marketing objectives, and leveraging your PR understanding to shape storytelling that aligns with both editorial voice and brand messaging. To excel in this role, you should have at least 2 years of experience in Business Development, PR, Communications, or Media Sales. Strong communication and presentation skills, both verbal and written, are essential. You should possess a deep understanding of brand storytelling, PR strategy, and the media ecosystem. Additionally, the ability to work in a fast-paced, collaborative environment is crucial. Your role will require you to represent the brand in client meetings, industry events, and networking platforms. Collaborating with marketing, editorial, and strategy teams to co-create innovative partnership models is also a key aspect of this position. Having a network within PR agencies, startups, or brand marketing teams would be advantageous. Ideally, you should hold a Bachelor's degree in Mass Communication, Marketing, PR, or related fields. Prior experience in media/PR agency/startups is desirable. Overall, as a Marketing Communications Executive at RizingTV, you will be at the forefront of driving business growth through effective communication strategies and partnerships.,

You will be joining a full-time, on-site Junior level E-commerce Coordinator role based in Chennai. As the Junior E-commerce Coordinator, your main responsibilities will revolve around managing day-to-day e-commerce operations, which include customer service, sales, and communication tasks. Additionally, you will play a crucial role in analyzing data and trends to enhance the company's online presence. Your key duties will involve assisting with product listings, descriptions, pricing, and inventory management across various e-commerce platforms. You will also be tasked with supporting website content updates and product merchandising efforts to drive sales. In addition, you will be responsible for coordinating order fulfillment processes and handling basic customer service inquiries efficiently. Furthermore, you will be expected to maintain e-commerce data accurately and contribute to generating reports on sales performance and website traffic. Your role will also entail supporting digital marketing campaigns by preparing content and coordinating necessary assets for effective execution. Regular quality checks to ensure optimal website functionality will be part of your routine tasks. As a valuable member of the team, you will also assist in researching industry trends and monitoring competitor activities to identify potential new opportunities for growth and development. We are specifically looking for freshers or candidates with a maximum of 2 years of work experience to join our dynamic team. If you are passionate about e-commerce, possess a keen eye for detail, and are eager to learn and grow in this field, we encourage you to apply for this exciting opportunity.,

Role Designation MIS Analyst Position Summary Able to effectively analyze and report on all aspects of day-to-day operations Ability to download, collate, analyze, pull up trends and highlight key performance metrics. Reports have to be daily, weekly, monthly and quarterly Detailed reporting with sub-metric drill downs and also summary dashboards have to be published Trend analysis to be done and data for various time periods readily available Reports to be generated and published at specific and pre-determined times and days Required skill set Minimum experience of 2 years with 12-18 months of relevant experience in similar role Working knowledge of multi-user computer systems, applications, and equipment along with work force management tools and techniques Excellent knowledge of MS Office Good written and verbal communication skills, including experience communicating technical information to non-technical staff Good analytical and communication skills Experience in usage of reporting tools like Avaya/Cisco Job duties and responsibilities RCAs on daily, weekly, monthly and quarterly basis Data preservation in an appropriate and easily accessible format Report generation as agreed with the clients and operations Create governance around timelines for report generation and publication and adhere them Education and other requirement Graduate Willingness to work in rotational shifts # KINDLY MAIL YOUR RESUME ONLY IF YOU MAY JOIN WITH A NOTICE PERIOD OF 30 DAYS WITH YOU EXISITING CO OR YOU ARE AN IMMEDIATE JOINER . MAIL CV WITH SUBJECT AS -- MIS - PUNE NO PLACEMENT CHARGES

You will be joining RSM USI as a Transaction Advisory Services Associate and working closely with both onshore and offshore team members to provide financial due diligence for middle-market US clients. The Transaction Advisory Services Line offers support for buy side due diligence, sell-side due diligence, and working capital assistance. This role presents an exciting opportunity to be part of a well-established practice that is currently undergoing significant growth. To be considered for this position, you should have relevant experience from a Big 4 or equivalent Transaction Advisory Services practice, along with a qualification such as CA/CPA/MBA finance. Additionally, you should possess approximately 1-2 years of related financial due diligence work experience on buy-side and sell-side transactions. Your responsibilities will include preparing industry-specific and ad hoc analyses for asset management, insurance, and specialty finance industries, dealing with onshore teams, and demonstrating an understanding of financial statements, financial ratio analysis, U.S. GAAP accounting standards, and financial concepts. As a Transaction Advisory Services Associate, you will be tasked with prioritizing data gathered from financial reports into Excel workbook analyses to provide valuable guidance to the U.S.-based engagement team during mergers and acquisitions. You will also be responsible for preparing and updating document request lists, participating in management meetings with the target company and client discussions, assisting in preparing Quality of Earnings adjustments, and ensuring the accuracy of final client reports. Effective communication skills, attention to detail, accuracy, project management, organization, prioritization, and follow-up skills are essential for this role. To accelerate your career, you should possess strong critical thinking skills, excel in problem identification and resolution, and exhibit proficiency in process improvement. Demonstrating exceptional interpersonal and communication skills to interact effectively with internal team members and external clients, as well as being willing to invest time in communication with U.S.-based teams, will be beneficial. Being a self-starter, confident when interacting with team members and clients, able to work within tight deadlines, and taking responsibility for timely completion of tasks are qualities that will contribute to your success in this role. RSM offers a competitive benefits and compensation package, along with flexibility in your schedule to help you balance both personal and professional commitments while serving clients effectively. If you require accommodation due to a disability during the recruitment process or employment, RSM is committed to providing equal opportunity and reasonable accommodation. You can learn more about the total rewards offered by RSM at https://rsmus.com/careers/india.html.,

As a Senior Fashion Consultant at our flagship store on Elgin Road, you will play a crucial role in delivering exceptional client experiences in the bridal and couture industry. Your extensive experience and dynamic approach will contribute to the success of our team. Your responsibilities will include providing expert consultation and styling advice to clients, ensuring pre-sales and post-sales service excellence, managing the entire sales cycle from client onboarding to order closure, and exceeding sales targets through proactive client engagement. It is essential to maintain a deep understanding of current trends, fabrics, fits, and finishing details in the bridal and couture wear segment. To excel in this role, you should have a minimum of 3 years of sales experience, preferably in bridal or couture fashion, along with a proven track record of closing high-value orders. Your strong interpersonal and communication skills, coupled with a client-first approach, will be instrumental in building long-lasting relationships with our clientele. A passion for fashion, attention to detail, and a proactive attitude towards follow-ups are qualities we value in our team members. This role is based at our Elgin Road Flagship Store in Kolkata, where you will thrive in a high-energy luxury retail environment. If you are a driven and fashion-forward professional seeking a rewarding opportunity to showcase your expertise, we look forward to hearing from you.,

The role of Senior Business Development Executive in the Contract Manufacturing department, based in Mumbai, is a full-time on-site position. As a Senior Business Development Executive, you will play a vital role in identifying and cultivating new business opportunities. Your responsibilities will include managing client relationships, negotiating contracts, and collaborating with various teams to ensure customer satisfaction. In addition, you will conduct market research, analyze industry trends, and formulate strategies to meet the company's growth objectives. To excel in this role, you should possess strong Business Development and Client Relationship Management skills. Your ability to negotiate contracts and engage in strategic planning will be essential. Proficiency in Market Research and Trend Analysis is crucial for making informed business decisions. Effective communication and interpersonal skills are necessary for building and maintaining relationships with clients and internal teams. You should be adept at working collaboratively with cross-functional teams to drive business success. A successful candidate will have a proven track record of achieving business growth and sales targets. A Bachelor's degree in Business Administration, Marketing, or a related field is required. Experience in the pharmaceutical industry will be advantageous. If you are a results-driven professional with a passion for business development and client engagement, we invite you to apply for this exciting opportunity.,

You are a talented Copywriter who will play an essential role in crafting engaging, clear, and persuasive content for various platforms such as social media, digital ads, websites, brochures, and video scripts. Your primary responsibility will be to develop creative concepts and write high-quality content that resonates with the brand's tone of voice across different industries. You will collaborate closely with design, video, and social media teams to bring innovative ideas to life. Your key responsibilities will include generating taglines, captions, ad copies, scripts, and email content, as well as conducting research to stay updated on trends, competitors, and audience preferences. Additionally, you will be responsible for proofreading and editing content before publishing to ensure accuracy and alignment with brand guidelines. Brainstorming fresh ideas for campaigns and content calendars will also be part of your daily tasks. To excel in this role, you should have a strong command of English, with proficiency in Gujarati and Hindi being a plus. Exceptional creative writing, storytelling, and editing skills are essential, along with the ability to write for different platforms and audiences. You must be detail-oriented, have a good sense of brand language and tone, and be knowledgeable about digital marketing trends and social media platforms. While a Bachelor's degree in communications, English, Marketing, or a related field is preferred, freshers with strong writing portfolios are also welcome to apply. Ideally, you should have at least 2 years of experience, with expertise in writing press releases, communication materials, and marketing copy. Strong writing and proofreading skills, effective communication skills, and knowledge of marketing principles are crucial for success in this role. If you believe you meet these qualifications and are excited about shaping the voice of our clients" brands, we encourage you to send your CV/Resume to kvgarach@gardividyapith.ac.in.,

The selected intern will be responsible for designing images for webpage, managing client CMS, and WordPress website page designing work. Additionally, the intern will assist in providing expert-level business intelligence (BI) services such as forecasting, strategy, optimization, performance analysis, trend analysis, customer analysis, budget planning, financial reporting, and more. The company, EClytics Consulting, aims to help businesses make better decisions through advanced data analytics training in corporate and retail sectors.,

You are an experienced Senior Copywriter with 3-5 years of experience in Advertising or Creative Agencies. You have a talent for creating captivating brand stories, innovative campaign lines, and engaging digital-first copy that resonates with the audience. Your ability to think in taglines and dream in campaigns sets you apart in the industry. In this role, you will be responsible for developing high-concept ideas and creative copy for various platforms including brand campaigns, digital content, films, print, and social media. Collaborating closely with art directors, strategists, and account teams is crucial to deliver impactful and insightful ideas. You will lead the tone-of-voice development for brands across different industries such as fashion, lifestyle, tech, and F&B while also mentoring junior writers and overseeing major campaign narratives. Your portfolio showcases your versatility, from witty one-liners to long-form storytelling, demonstrating a strong understanding of digital platforms and social-first thinking. Your passion for words, craft, and innovative ideas is evident in your work. You excel in building integrated campaign narratives and can work efficiently under tight deadlines without compromising on quality. Experience in writing for fashion, lifestyle, or youth-centric brands, scriptwriting for films and branded content, and a natural flair for writing for Gen Z or luxury tones are considered a bonus. Keeping abreast of trends, cultural moments, and digital language is essential in this role. Your ability to present your work with clarity and confidence internally and externally sets you apart as a Senior Copywriter.,

Join Climate Collective Foundation to drive climate innovation through capital. We are seeking an experienced Investment Research Associate to join our mission-driven team focused on enabling climate-positive startups and influencing the flow of capital into the climate tech sector in India. As an Investment Research Associate, you will: - Conduct in-depth research within various sectors including Energy Transition, Circular Economy, Sustainable Mobility, Agri/Food/Waste, and Affordable & Green Housing. - Develop investment theses based on research findings. - Generate data-driven deliverables such as reports, pitch decks, policy notes, and infographics. - Act as the main point of contact at TNIFMC, collaborating with teams and aligning research with project objectives. - Present insights and investment opportunities to both internal and external stakeholders. - Stay informed about trends in climate tech, early-stage investing, and policy changes. We are looking for individuals with: - 4+ years of experience in investment research, impact consulting, finance, or a related field. - A Master's degree in Finance, Economics, Sustainability, or a related discipline, or CA/CFA (USA) qualification. - Strong skills in research, writing, and presentation. - Previous exposure to startups, investor networks, or climate-focused funds is advantageous. - Proficiency in Tamil is desirable. - Background in VC/PE/Incubator is a plus. - Working knowledge of tools like Excel and PowerPoint is a bonus. This role is significant because you will play a crucial part in directing funding towards impactful startups in India. If you are enthusiastic about sustainable development and wish to contribute to a high-impact, policy-aligned initiative, we encourage you to apply. Please note that applicants based in Chennai will be given preference due to the operational and stakeholder engagement requirements of the role. Apply now at https://lnkd.in/gCMhhf4n.,

You will be responsible for developing design collections based on the season, latest trends, and buyer requirements. This includes seasonal product planning and sampling to ensure that calendar deadlines are met. You will also be updating buyers regularly with picture presentations and new concept ideas for development. The ideal candidate should have 2 to 6 years of experience in this field. The salary offered will be as per industry norms, and the job location is Noida.,

You are a Business Development Engineer with a BE in Mechanical Engineering and at least 6 years of work experience. Experience in the fastener industry will be an added advantage. Your primary responsibilities include generating leads through various channels, engaging with key stakeholders, identifying and pursuing new business opportunities in the Gujarat & Rajasthan region, and negotiating contracts with customers. You will also be promoting digital tools and logistics solutions, analyzing market trends, understanding customer quality requirements, collaborating with internal departments, and presenting sales reports to senior management. Your role requires a strong understanding of business development, client engagement, and contract negotiations in a B2B environment. Excellent communication, networking, and interpersonal skills are essential, along with the ability to analyze market trends, utilize digital sales tools, and manage customer accounts effectively. Experience in the fasteners or small components manufacturing industry is a must, along with knowledge of sales techniques, CRM software, and ERP systems. You should be able to work efficiently in a fast-paced environment, possess strong negotiation skills, and adhere to ethical business practices. This is a full-time position with a day shift schedule. Proficiency in English is preferred, and the work location is in person.,

As a member of the IT End User Experience Team with Rocket Software, you are part of a global, fast-paced IT organisation whose primary mission is to provide world-class service to Rocketeers. As a Senior ITSM Process Analyst, you will be responsible for defining, implementing, managing, and continually improving ITIL-based IT Service Management (ITSM) processes and best practices for managing information technology services across Rocket Software, thereby enhancing the reliability and value of IT. Essential Duties and Responsibilities : Define, implement, manage, and continually improve ITSM processes, including, but not limited to, Change Management, Incident Management, Problem Management, Knowledge Management, Service Request Management, and Service Asset and Configuration Management, ensuring alignment with ITIL best practices and business objectives. Serving as the subject matter expert, create and update ITSM process documentation, including but not limited to policy and process documents, user guides and training materials. Provide training to Rocketeers on ITSM disciplines. Measure and report on the effectiveness of ITSM processes using key performance indicators, trend analysis, gap analysis and auditing practices to develop a continuous service improvement plan. Prepare and present the required management information reporting in a timely fashion. Enable visualisation of raw data to support strategic decision-making. Establish governance mechanisms to ensure compliance, traceability, and accountability across the ITSM processes managed. Collaborate with stakeholders, both internal and external to IT, to gather feedback, understand their requirements for service improvement, and take appropriate actions. Establish and cultivate collaborative and professional relationships between EUX, the broader IT Team and Rocketeers. Be an advocate for Rocketeers within IT to ensure that their needs and expectations are understood and met regarding the ITSM processes. Act responsibly and diligently to protect the Rockets brand, reputation, and customers by adhering to all Information Security policies and processes. Required Qualifications: Five (5) to eight (8) years of experience in ITSM process analysis with expertise in the ITSM processes listed below, preferably in a large enterprise organisation with a demonstrated pattern of increasing knowledge and responsibility. Incident Management Change Management Problem Management Knowledge Management Service Request Management Service Asset and Configuration Management Experience conducting process gap analysis and aligning practices with modern ITSM standards. Strong experience with metrics definition and KPI tracking within ITSM processes. Proven ability to define governance models and enforce role clarity across cross-functional teams. Strong troubleshooting and problem-solving skills with the ability to innovate and think out of the box while paying attention to detail. Outstanding interpersonal skills, including communication, presentation, and emotional intelligence. Strong stakeholder engagement and training delivery skills. ITSM Certification ITIL Foundation required Experience working in a culturally and geographically diverse team in a rapidly changing environment. Preferred Qualifications: Advanced ITIL certifications Microsoft 365 (Excel, PowerPoint) Jira Service Management Six Sigma Green Belt Education: Degree preferred

Job Description Role: Customer Support Unit Manager Designation: Unit Manager - Customer Support Operations Level 5 Department: Operations Reports to: Operations Manager Role & Responsibilities: . Ensure the SLA's and KPI Targets as specified by the client are met consistently. . Coaching and developing team members to drive performance and behaviors, including providing the Services in accordance with the Performance Standards and the Service Levels. . Dealing with Cases escalated by team members & Clients . Complete end to end understanding of Product / Process knowledge . Hiring & Training of new team members . Ensuring that Team members comply with all Client & Mphasis regulatory policies and procedures . Comply to all ISO & ISMS related protocols . Facilitating flow down of information (e.g., policies, procedures) to all Team members . Preparing service quality plan including quality control, assurance & improvement for the agents to create comprehensive quality program for the process . Conduct coaching and feedback session for team members . Conduct daily / Weekly / Monthly huddles & meetings . Maintain staffing requirements as specified from time to time . Control attrition through employee engagement activities . Leading and participating in projects . Ensuring alignment between Client and Mphasis by regularly attending calibration/coaching excellence sessions . Monitoring results and KPI data to drive performance and Team member behaviors including team goals . Conduct periodic appraisals of team members . Publish daily, weekly & Monthly reports . Engage with different departments within the organization (HR, Recruitment, Admin, Transport etc) to ensure smooth functioning of the process. . Skills required: . Graduation is a MUST. . Should have managed a minimum team size of 10 to 15 agents for more than 12 months. . Insurance domain experience is preferred . Good understanding of key Voice - Outbound (customer service) operations metrics . Good interpersonal skills . Good analytical skill . Good knowledge of Excel (Core Statistics, Trend Analysis, Trending, Ratio Analysis, Formulas etc.) . Good planning skills . Knowledge of at least one coaching principle (SMART, GROW) . Knowledge of Six Sigma, LEAN, T&M preferred . Strong team building capabilities . Strong communication skills and a high degree of energy . Good balance between people, process & clients . Excellent communication skills, both verbal and written . Good client management & relationship building skills . Flexible about work content, timing and location and able to work independently with clients and colleagues . Should be ready to work in multiple / night shifts. About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis Service Transformation approach helps shrink the core through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description Summary: Job Overview: As a member of the IT End User Experience Team with Rocket Software, you are part of a global, fast-paced IT organisation whose primary mission is to provide world-class service to Rocketeers. As a Senior ITSM Process Analyst, you will be responsible for defining, implementing, managing, and continually improving ITIL-based IT Service Management (ITSM) processes and best practices for managing information technology services across Rocket Software, thereby enhancing the reliability and value of IT. Essential Duties and Responsibilities : Define, implement, manage, and continually improve ITSM processes, including, but not limited to, Change Management, Incident Management, Problem Management, Knowledge Management, Service Request Management, and Service Asset and Configuration Management, ensuring alignment with ITIL best practices and business objectives. Serving as the subject matter expert, create and update ITSM process documentation, including but not limited to policy and process documents, user guides and training materials. Provide training to Rocketeers on ITSM disciplines. Measure and report on the effectiveness of ITSM processes using key performance indicators, trend analysis, gap analysis and auditing practices to develop a continuous service improvement plan. Prepare and present the required management information reporting in a timely fashion. Enable visualisation of raw data to support strategic decision-making. Establish governance mechanisms to ensure compliance, traceability, and accountability across the ITSM processes managed. Collaborate with stakeholders, both internal and external to IT, to gather feedback, understand their requirements for service improvement, and take appropriate actions. Establish and cultivate collaborative and professional relationships between EUX, the broader IT Team and Rocketeers. Be an advocate for Rocketeers within IT to ensure that their needs and expectations are understood and met regarding the ITSM processes. Act responsibly and diligently to protect the Rockets brand, reputation, and customers by adhering to all Information Security policies and processes. Required Qualifications: Five (5) to eight (8) years of experience in ITSM process analysis with expertise in the ITSM processes listed below, preferably in a large enterprise organisation with a demonstrated pattern of increasing knowledge and responsibility. Incident Management Change Management Problem Management Knowledge Management Service Request Management Service Asset and Configuration Management Experience conducting process gap analysis and aligning practices with modern ITSM standards. Strong experience with metrics definition and KPI tracking within ITSM processes. Proven ability to define governance models and enforce role clarity across cross-functional teams. Strong troubleshooting and problem-solving skills with the ability to innovate and think out of the box while paying attention to detail. Outstanding interpersonal skills, including communication, presentation, and emotional intelligence. Strong stakeholder engagement and training delivery skills. ITSM Certification ITIL Foundation required Experience working in a culturally and geographically diverse team in a rapidly changing environment. Preferred Qualifications: Advanced ITIL certifications Microsoft 365 (Excel, PowerPoint) Jira Service Management Six Sigma Green Belt Education: Degree preferred Information Security: Information security is everyone s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. . Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware. com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

Mantras2success Consultants is seeking a skilled SEO Executive to optimize our website for improved search engine rankings and increased organic traffic. The ideal candidate will be proficient in keyword research, on-page and off-page optimization , and have hands-on experience with industry-standard SEO tools like Google Analytics, SEMrush, and Ahrefs. Key Responsibilities Keyword Research & On-Page SEO : Conduct comprehensive keyword research to identify high-value terms and implement effective on-page SEO strategies to optimize website content. Content Optimization : Optimize existing and new content for better search engine ranking and enhanced visibility. Performance Monitoring : Monitor and analyze website performance using various analytics tools to track progress and identify areas for improvement. Link Building & Off-Page SEO : Implement strategic link-building strategies and manage all off-page SEO activities to boost domain authority. Trend Awareness : Stay continuously updated with the latest SEO trends and algorithm changes to ensure ongoing effectiveness of strategies. Qualifications Experience : Proven experience in SEO with a portfolio of successful projects demonstrating tangible results. Tool Proficiency : Proficiency in various SEO tools and data analysis platforms . Analytical Skills : Strong analytical and problem-solving skills to interpret data and make informed decisions. Communication : Excellent written and verbal communication skills for effective reporting and collaboration.

Roles and Responsibilities : Installing, configuring and maintaining Win2012, Win2016 Win2019 servers, Exchange 2016, exchange 2019 servers. User Account administration, File and Printer administration Patch administration and deployment, Fine-tune the system for optimal performance. Troubleshooting Clusters and related issues in a SAN environment Troubleshooting Hardware and Operating system related issue Experience with OS, Installation, Upgrades and Patching. Hyper-V Administration Management Strong experience using Active Directory, DHCP, DNS, IIS 6. 0/7. 0, FTP, Print Server, Group Policy, WSUS, etc Establish and implement policies, procedures, and technologies to ensure Windows system security. Strong understanding and experience with MS Exchange 2013/2016/2019 in an enterprise environment including backup and restore procedures, Front End/Back End setups, OWA, RPC/HTTPS, MAPI/HTTPS, message flow and security. Day to day administration, support, maintenance and monitoring of the MS Exchange 2013/2016/2019 infrastructure. Day to day troubleshooting of Outlook issues; Administration of mailboxes and Users accounts Public Folder creation, replication and rights assignments. Message tracking and troubleshooting to resolve mail delivery issues Configuration, management and troubleshooting of remote e-mail access using Outlook and OWA Patch and configuration management of MS Exchange. Good active directory knowledge to resolve Exchange related issues. Experience supporting Enterprise Anti-SPAM products. Administration and configuration of Enterprise Vault Servers KEY RESPONSIBILITIES Respond Resolves all L2 issues / incidents / tasks for Customers either escalated from L1 support or end user via email, phone, or SM tool. Scope a customer s issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately. Consult and collaborate with your immediate peers or colleagues across the board to resolve service issues. Establish a good working relationship with the customers and 3rd parties. Work on Trend Analysis and Problem management. Work with the IT Manager and wider support team to ensure any recurring technical issues are addressed and documented to KBDB. Empower customers to find information, self-solve when they decide to, and learn more about Microsoft products, services, and support. Advise customers on how to gain additional value from their Microsoft products. Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations. Continuously improve knowledge and understanding across the various software and hardware technologies supported by the team. Technically Groom L1 Resources to L2 Level Maintain high Quality of Service Support Ensures a high level of customer satisfaction by ensuring the continuous operation of his systems. Maintain a strong customer focus.

The Reference Data Services Analyst 1 role is a trainee professional position that requires a solid understanding of Corporate Action and Asset Servicing procedures and systems. You should have a basic grasp of the fundamental concepts and principles that underpin the role. It is essential to comprehend how your team collaborates with others to achieve shared objectives. Your decision-making will be based on factual analysis, and you will be expected to solve problems by leveraging your technical expertise and referring to past experiences. Communication skills are key, as you must effectively exchange information in a clear and concise manner while being mindful of the diverse audience you may encounter. The impact of your work will primarily be on your own responsibilities within the job role. Responsibilities: - Handle Corporate Action Notification and Asset Servicing processes - Conduct trend analysis, identify root causes, and propose solutions based on the analysis - Collaborate with global teams to ensure data quality is improved - Deliver high-quality customer service to internal stakeholders - Lead ad-hoc projects from start to finish - Provide measurable metrics to Management - Evaluate risks associated with business decisions, with a focus on protecting Citigroup's reputation and assets by ensuring compliance with regulations and policies Qualifications: - Proficiency in managing various data remediation work streams and projects - Experience in maintaining client static data in a capital markets environment - Ability to take ownership of assigned tasks and be accountable for outcomes - Skilled in problem identification, troubleshooting, and escalation - Possession of qualifications related to financial services Education: - Bachelor's/University degree or equivalent experience The role falls under the Operations - Services Job Family Group, specifically in the Reference Data Services Job Family. It is a full-time position. If you require reasonable accommodation due to a disability to access our tools or apply for a job, please refer to the Accessibility at Citi information. You can also review Citigroup's EEO Policy Statement and the Know Your Rights poster for more details.,

Role Overview: We are looking for a detail-driven and strategic FP&A Manager to lead financial planning, budgeting, forecasting, and business performance analysis. This role plays a critical part in guiding executive decision-making with data-driven insights, improving cash efficiency, and enabling scalable growth. The ideal candidate will have strong analytical capabilities, business acumen, and the ability to work cross-functionally with Sales, SCM, Operations, and Finance teams. Key Responsibilities: Planning & Forecasting Lead the annual budgeting process , quarterly rolling forecasts, and long-range planning across all business verticals. Build dynamic financial models to simulate multiple growth and cost scenarios. Partner with Sales, SCM, and Production to forecast revenue, cost of goods sold (COGS), and operating expenses. Business Performance Analysis Prepare monthly MIS reports , variance analysis (actuals vs. budget), and performance dashboards. Conduct margin analysis , pricing sensitivity studies, and product-wise profitability tracking. Monitor working capital cycles inventory, receivables, and payables to flag bottlenecks. Cash Flow & Capital Efficiency Develop cash flow projections, cash burn analysis, and liquidity tracking. Monitor EBITDA-to-cash conversion and advise on fund utilization strategies. Board-Ready Reporting & Investor-Grade Insights Prepare high-quality decks and reports for CXO-level, board, and investor reviews. Translate financial performance into actionable insights and strategic recommendations. Systems & Automation Collaborate with the ERP and BI teams to ensure real-time financial dashboards. Improve accuracy and timeliness of data through process standardization and automation. Key Skills & Competencies: Strong command of financial modeling , ratio analysis, and forecasting tools (Excel, Power BI, ERPNext, etc.) Business acumen to translate numbers into strategy Excellent grasp of manufacturing finance , cost structures, BOM costing, and working capital nuances Strong communication & presentation skills for CXO-level reporting High ownership, analytical mindset, and cross-functional collaboration Qualifications: CA / MBA (Finance) / CFA preferred 4–7 years of relevant experience in FP&A roles (preferably in a product or manufacturing company) Hands-on experience in ERP systems (ERPNext, SAP, Oracle, etc.) and BI tools

Job Title: Social Media & Influencer Marketing Executive Location: D-87, SECOTR 2, NOIDA Job Type: Full-Time Experience: 1-3 Year or fresher with strong internship experience. Job Description: We are seeking a creative and dynamic Social Media & Influencer Marketer to join our team. The ideal candidate will be responsible for building brand presence across platforms and managing influencer collaborations that drive engagement, awareness, and conversions. Key Responsibilities: Develop and execute social media strategies across Instagram, Facebook, YouTube, TikTok, and other relevant platforms. Identify, approach, and onboard influencers that align with our brand values. Plan and manage influencer marketing campaigns from briefing to execution. Create engaging, original content and coordinate with designers or creators as needed. Track and report campaign performance using analytics tools, and optimize strategies accordingly. Monitor trends, audience behavior, and competitor activity. Key Skills: Strong understanding of social media platforms, content trends, and influencer dynamics. Excellent communication and negotiation skills. Experience with influencer outreach platforms and campaign tracking tools. Creative mindset with attention to visual and brand aesthetics. Data-driven approach to measure ROI and campaign effectiveness. Qualifications: Bachelor's degree in Marketing, Communications, or related field. Prior experience in a similar role or digital marketing environment is preferred. Contact - 7827336407 OR jitm.recruitment@gmail.com

Reporting to the Head of ETF Operations based in London, the role holder will lead the India ETF Operations team on a day-to-day basis, work collaboratively on the execution of operations plans and contribute to the overall strategic direction of the ETF business to ensure the successful development and implementation of new products and processes- The role will also involve liaison with various teams across Asset Management, the Management Company and service providers in the support of new fund launches, exchange listings and on day-to-day operational matters, providing specialist ETF operations input, advice and guidance- The role holder may also be required to work on non-routine tasks and projects within the team s areas of specialization and responsibility which will be agreed from time to time with the onshore Head of ETF Operations- The role would therefore suit a candidate with prior People and Project Management experience, as well as exposure to Exchange Traded Products and Fund Issuance Operations, Fund Accounting or Transfer Agency experience- Lead the India ETF Operations team, oversee the daily operational activities, and manage the end-to-end operating model to support the overall business proposition- Provide operational expertise on new products and new product features, working closely with the Head of ETF Operations to analyze, challenge and provide solutions- Identify opportunities for enhancement in process and service delivery capabilities and implement new processes and controls, as appropriate, to support business growth- This will be done in line with the overall strategy for the Funds and in collaboration with the onshore ETF Operations team and the Management Company to ensure that the service providers are part of this process- Bring structure and order to undefined problems and/or large-scale issues using systemic thinking and creativity in devising solution options- Ensure appropriate reporting and escalation of errors and issues- Develop and sustain awareness of the Operational Risk scenarios associated with the role and act in a manner that takes account of operational risk considerations, ensuring regulatory and internal audit standards are achieved at all times- Develop and manage relationships with external service providers and internal stakeholders- Participate in regular service reviews performed on Fund service providers- Monitor and log queries and complaints, including trend analysis and KPIs Requirements Current and practical knowledge of the Funds business, specifically ETFs- A demonstrable and proven track record of providing operational support to an ETF platform and working within an ETF operating model Equally comfortable working individually in a self-directed mode or within a team Vocal in challenging BAU operating models and recommending innovative product improvements Self-starter with strong initiative to produce and to deliver in an active team environment- Proven ability to prioritize, multi-task, and manage the details within a fast-paced environment Proven and strong project management, analytical, problem solving, verbal and written skills A proven team player with the ability to work in teams distributed across the globe and influence across multi teams- Ability to communicate clearly and accurately with both internal and external stakeholders Ability to manage relationships with external vendors Ability to move initiatives forward in a cross-functional and matrixed operations organizational model Improvement mindset- Proven core behaviour and values including leadership, teamwork, focus, drive and determination- People management skills Intercultural competence Additional skills (good to have)- Post Graduate Degree in Finance-

At ServiceNow, we make work better for everyone including our own employees- We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible for our employees- Win as a Team is part of our culture, and we aspire to wow our customers- We stay hungry and humble and focus on creating belonging- Sustainability, inclusivity, and diversity are key focus areas within our business framework so that we have transparency, equity, and accountability to deliver meaningful, measurable change- With our vision and dedication for a better future already underway- Join us on this journey! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, we provide resources to help you and your loved ones be well- From benefits plans and programs, to mental health resources that offer coaching and 24/7 support, to family support resources and parental leave programs we want to help you take care of yourself and your loved ones- Below is a glimpse into even more of our offerings or click here for a full list : Along with holidays, we have company-wide designated global well-being days where everyone is off and can spend time doing what matters most- Flexible working culture to support the balance you need in both work and life- Parental leave programs- Childcare and caregiving benefits- A learning experience platform built using our own technology, to support your learning and development goals as well as a tuition reimbursement program- A global, cross-functional mentoring program- We also have team building activities, various employee belonging groups, volunteering, and community outreach programs- What you get to do in this role: ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way people work- The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support-related activities- You will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering a high-quality service- Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively- Comfortable presenting to all levels of management, including C-Level stakeholders- Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers- Deliver business value and solutions by understanding and aligning ServiceNow applications, features, and benefits as it relates to our customer needs- Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects- Facilitate summary status reports, including monthly performance reviews and quarterly service reviews- Act as the facilitator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements- Manage, document and report on performance against service level agreements (SLAs) and where SLA s are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely- Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change- Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution- Act as an escalation point for customer impacting business critical issues- To be successful in this role, we need someone who has: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision.making, or problem.solving. This may include using AI.powered tools, automating workflows, analyzing AI.driven insights, or exploring AIs potential impact on the function or industry. 10.12 yrs of experience with 2+ years of customer.facing experience Flexible and ready to work in India early morning or late evening shifts to present on handover calls with the incoming and outgoing regions. Ready to work on weekends. Prior ServiceNow implementation knowledge and ServiceNow certifications would be an added advantage. Excellent written and oral communication skills Experience dealing with technical support teams Fundamental understanding of ITSM in enterprise environments and global deployments Comfortable interacting with all levels of management Working knowledge of ITIL incident, problem and release management process and procedures Ability to effectively work with tight schedules and fast paced environment to minimize problem impact on the customer within a global model Broad technical understanding in a cloud software environment Growth & collaborative mindset Nice to have: ServiceNow platform knowledge or experience Project Management capabilities and principles Service delivery account management experience