380 Trello Jobs - Page 10

Job Type: Full time Working Hours: 11 AM to 8 PM, Flexible with some overlap required during US working hours About Role We are seeking a detail-oriented and proactive Ad-Hoc Project Manager to oversee and coordinate hourly-based client projects. This role plays a key part in managing day-to-day tasks, onboarding clients to our internal project management system, and ensuring that project hours are accurately tracked and approved for timely billing. The ideal candidate should be technically sound, especially in platforms such as WordPress, PHP, BigCommerce, and Shopify, and must be capable of managing multiple small- to mid-sized projects efficiently. Key Responsibilities Onboard clients into the internal project management tool and provide guidance on task creation and communication. Receive and review incoming client requests, assess priorities, and assign tasks to the appropriate team leads or developers. Monitor ongoing tasks and ensure deadlines are met while maintaining high-quality standards. Share task updates with clients via the project management tool or through direct email communication. Act as the primary liaison between clients and internal teams for all project-related updates and escalations. Approve tracked hours for each task to ensure accurate and timely client billing. Maintain organized and up-to-date records of client interactions, task progress, and time logs. Manage multiple hourly-based projects simultaneously with strong attention to detail and efficiency. Identify recurring issues or inefficiencies in workflows and propose solutions to optimize task delivery. Send weekly project status reports to clients via email or Slack, summarizing completed work, pending items, and approved hours. Desired Skills Minimum 5 years of experience as a Project Manager, ideally with exposure to hourly-based or ad-hoc project workflows. Strong working knowledge of WordPress, PHP, Shopify, BigCommerce, and associated e-commerce ecosystems. Familiarity with internal project management and time-tracking tools. Excellent organizational and multitasking abilities to handle multiple concurrent projects. Proactive communication skills for both internal collaboration and client updates. Experience reviewing and approving tracked hours with attention to detail and accuracy. Ability to interpret technical requirements and communicate them clearly to team members. Calm under pressure, deadline-driven, and committed to project excellence. PMP or relevant project management certification is a plus. Nice to Have Experience managing international clients and coordinating across time zones. Familiarity with tools like ClickUp, Trello, or custom-built project management platforms. Ability to provide input on estimating time and effort for hourly tasks. Exposure to client billing workflows and working closely with finance teams for invoicing accuracy.

Job Summary Synechron is seeking a detail-oriented and collaborative Business Analyst specialized in Cyber Security to join our team. In this role, you will serve as a key liaison between business stakeholders and technical teams, translating complex security requirements into clear, actionable specifications. You will contribute to the development of secure and resilient digital solutions that protect organizational assets, support compliance, and enable strategic business objectives. Your expertise will help ensure that cybersecurity risks are effectively managed while delivering high-quality, compliant solutions aligned with organizational goals. Software Requirements Required Software Skills: Business analysis tools and methodologies, including Agile, Waterfall, and BPMN Project management platforms such as JIRA, Asana, and Trello Data analysis tools like SQL and Microsoft Excel (preferred: advanced skills) Familiarity with SDLC (Software Development Life Cycle) and testing processes Preferred Software Skills: Basic knowledge of cybersecurity tools and platforms (e.g., SIEM, vulnerability scanners) Overall Responsibilities Facilitate the collection and analysis of cybersecurity and business requirements to identify security needs and risks. Collaborate with stakeholders to prioritize cybersecurity controls, risk mitigation strategies, and compliance requirements. Work closely with IT and cybersecurity teams to ensure requirements are accurately interpreted and translated into technical solutions. Develop and maintain comprehensive project documentation, including requirement specifications, process models, test plans, and risk assessments. Communicate project status, risks, and issues transparently to stakeholders at all levels. Support project delivery by ensuring solutions meet security standards, are delivered on schedule and within budget, and comply with relevant regulations. Assist in identifying process improvements and best practices for cybersecurity initiatives. Ensure a clear understanding of security-related impacts within broader project implementation. Technical Skills (By Category) Business Analysis Methodologies: Essential: Agile, Waterfall, BPMN Preferred: Lean, Six Sigma principles for process optimization Data Analysis & Reporting Tools: Essential: SQL, Microsoft Excel (pivot tables, formulas, data modeling) Preferred: Power BI or similar visualization tools Cybersecurity Knowledge: Basic understanding of security concepts, threats, and controls is preferred but not mandatory Project Management Tools: Essential: JIRA, Asana, Trello Preferred: Confluence or other documentation tools Development Lifecycle & Testing: Good understanding of SDLC processes, testing types (unit, integration, user acceptance testing) Experience Requirements Typically requires 3+ years of experience in business analysis, with a focus on cybersecurity or information security projects. Proven success in delivering complex projects with security components in finance, healthcare, or technology sectors is preferred. Experience working with cross-functional teams, including security specialists, developers, and business units. Alternative qualifications include relevant certifications (e.g., ECBA, CCBA, or CBAP) or experience in cybersecurity consulting. Day-to-Day Activities Lead requirements gathering workshops with stakeholders to understand cybersecurity controls, policies, and business needs. Collaborate with technical teams to define security specifications, controls, and compliance measures. Analyze and document security processes, workflows, and controls using BPMN or similar tools. Prepare detailed documentation including risk assessments, requirements traceability matrices, and test plans. Track project progress, identify potential delays or risks, and communicate updates proactively. Support testing activities to verify security requirements are met. Engage in stakeholder meetings to review security implications of solutions and manage expectations. Contribute to continuous improvement initiatives in cybersecurity governance and processes. Qualifications Bachelors degree in Business Administration, Computer Science, Information Technology, or related fields. Professional certification in Business Analysis (e.g., ECBA, CCBA, CBAP) or cybersecurity certifications (optional but advantageous). Training in security frameworks such as ISO 27001, NIST, or CIS Controls is a plus. Commitment to ongoing professional development in cybersecurity trends and best practices. Professional Competencies Strong analytical and problem-solving skills with the ability to interpret security requirements into practical solutions. Excellent communication skills to liaise effectively with both technical and non-technical stakeholders. Proven ability to manage multiple priorities and deliver high-quality work under tight deadlines. Ability to work independently while actively collaborating within teams. Adaptability to evolving security threats and organizational changes. Critical thinking, decision-making skills, and a proactive approach to risk management.

Software : Knowledge of various software development platforms and technologies Familiarity with project management tools like JIRA, Trello, Asana Understanding of database technologies such as MySQL, MongoDB, and Oracle Overall Responsibilities: Full Stack Developer (Javascript, Reactjs, nodejs , Cloud) Provide technical expertise and support for various software development projects Conduct research and analysis on new technologies and platforms Develop and implement technical strategies for software development projects Collaborate with cross-functional teams to ensure projects are delivered on time and within budget Ensure all software development projects are in compliance with industry standards and best practices Skills: Candidate should be good in javascript, React & nodejs. He must have exp. of cloud tech too & good team player along with good communication skill. Strong technical knowledge of various software development platforms and technologies Excellent analytical and problem-solving skills Ability to work effectively in a fast-paced, dynamic environment Excellent communication and interpersonal skills Ability to lead and motivate a team Experience: 10+ years of exp on each primary nodejs and reactjs Experience in software development and technology consulting Proven track record of delivering successful software development projects Experience working with cross-functional teams and managing projects Day-to-Day Activities: Collaborate with cross-functional teams to understand project requirements and provide technical guidance Conduct research and analysis on new technologies and platforms Develop and implement technical strategies for software development projects Monitor project progress and ensure projects are delivered on time and within budget Provide technical support and troubleshoot any issues that arise during the project Qualification: Bachelors degree in Computer Science, Information Technology or related field Masters degree in Computer Science, Information Technology or related field is a plus Soft Skills: Strong communication and interpersonal skills Ability to work effectively in a fast-paced, dynamic environment Strong leadership and team management skills Ability to adapt to changing technologies and platforms Strong problem-solving and decision-making skills S YNECHRONS DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicants gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law . Candidate Application Notice

Job Summary Synechron is seeking a highly skilled and experienced Senior .NET Developert to join our dynamic technology team. In this role, you will provide technical expertise, support, and leadership in the development and implementation of software solutions utilizing the .NET framework. Your contributions will directly influence the success of our software projects, ensuring they are delivered efficiently, securely, and in alignment with industry standards. This position offers an opportunity to work on diverse projects, collaborate across teams, and contribute to innovative technology solutions that drive business success. Software Required Software Skills: Proficiency in the Microsoft .NET Framework (version 4.8 or later) and .NET Core/.NET 5+ Experience with Visual Studio IDE (2019 or later) Familiarity with version control tools such as Git Knowledge of project management tools like JIRA, Trello, and Asana Experience with database technologies such as SQL Server, MySQL, and Oracle Familiarity with NoSQL databases like MongoDB is preferred Preferred Software Skills: Experience with cloud platforms such as Azure or AWS Knowledge of containerization tools like Docker and orchestration with Kubernetes Overall Responsibilities Provide technical guidance and support for software development projects, ensuring best practices and high-quality deliverables. Conduct research and stay updated on emerging technologies and platforms relevant to .NET development. Develop, test, and implement scalable, robust, and secure software solutions aligned with project requirements. Collaborate with cross-functional teamsincluding project managers, QA, and UX designersto ensure timely and within-budget project delivery. Contribute to the development of technical strategies, coding standards, and documentation. Ensure all development activities comply with industry standards, security protocols, and organizational policies. Troubleshoot and resolve technical issues throughout the project lifecycle. Mentor junior team members and promote continuous learning within the team. Technical Skills (By Category) Programming Languages: EssentialC# (required), VB.NET (preferred) PreferredExperience with modern language features in C# (8.0 or later) Databases/Data Management: EssentialSQL Server, MySQL, Oracle PreferredMongoDB Cloud Technologies: PreferredAzure, AWS (for deployment, hosting, and serverless functions) Frameworks and Libraries: EssentialASP.NET MVC, ASP.NET Web API, Entity Framework PreferredBlazor, Azure Functions, SignalR Development Tools and Methodologies: EssentialVisual Studio, Git, Agile/Scrum methodologies, CI/CD pipelines Security Protocols: Basic understanding of security best practices in web development, authentication, and authorization protocols (OAuth, OpenID Connect) Experience Minimum 12 years of professional experience in software development with focus on .NET technologies. Demonstrated success in delivering complex software projects on time and within scope. Experience working with cross-functional and multidisciplinary teams. Exposure to working in agile environments with continuous integration and deployment practices. Industry experience in finance, healthcare, or technology consulting is advantageous but not mandatory. Alternative pathways include relevant certifications, such as Microsoft CertifiedAzure Developer Associate or ASP.NET certifications. Day-to-Day Activities Collaborate with stakeholders to understand project requirements and translate them into technical specifications. Design, develop, and maintain .NET-based applications and services. Conduct code reviews and perform unit testing to ensure quality and performance standards. Monitor ongoing project progress, identify risks, and implement mitigation strategies. Troubleshoot technical issues during development and production phases. Regularly communicate project status, challenges, and solutions with team members and stakeholders. Stay informed about new technologies and propose innovative solutions to improve existing systems. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Masters degree is a plus. Relevant certifications (e.g., Microsoft CertifiedAzure Developer, MCP, or related) are preferred. Commitment to continuous professional development and staying current with evolving technologies. Professional Competencies Strong analytical and problem-solving skills with an emphasis on scalable solutions. Effective leadership and team management capabilities. Excellent written and verbal communication skills for stakeholder engagement. Ability to adapt quickly to changing technologies and project requirements. Demonstrate innovation, ownership, and a proactive approach to challenges. Strong time management and ability to prioritize tasks effectively. S YNECHRONS DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicants gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law . Candidate Application Notice

Job Description. AdMedia is currently hiring an experienced and driven Senior Technical Project & Product Manager to lead high-impact, cross-functional technology projects and oversee end-to-end product delivery. You will be responsible for managing complex project scopes, aligning product strategy with execution, and driving results across engineering, product, QA, DevOps, and business teams. This is a high-visibility role requiring strategic thinking, stakeholder engagement, and the ability to mentor while aligning technology initiatives with business objectives.. Key Skills. Agile Project Management, Product Management, SDLC, Scrum, Jira, Confluence, Gantt Charts, Risk Management, Stakeholder Communication, Technical Documentation, Software Development Lifecycle, API Understanding, Basic SQL, Version Control (Git), Cloud Environments (AWS/Azure), DevOps Collaboration. Key Responsibilities. Lead the planning, execution, and delivery of complex technical projects and product initiatives.. Define and manage product roadmaps, release schedules, and go-to-market plans.. Drive Agile/Scrum ceremonies while ensuring transparency and accountability across teams.. Collaborate with cross-functional stakeholders to define clear project goals, milestones, and success metrics.. Prioritize backlogs, facilitate sprint planning, and ensure alignment with business priorities.. Manage budgets, timelines, risks, dependencies, and resource allocations effectively.. Establish best practices in technical documentation, reporting, and compliance.. Serve as the key liaison between business, engineering, QA, and DevOps teams.. Provide coaching and mentorship to junior team members and project coordinators.. Own product lifecycle from ideation through launch and performance tracking.. Ensure continuous process improvement and efficiency across the delivery pipeline.. Required Experience And Qualifications. 5+ years of experience in technical project management and product management roles in a software or digital platform environment.. Proven track record of successfully delivering end-to-end software projects and managing product life cycles.. Bachelor's or Master's degree in Computer Science, IT, or Engineering.. Strong knowledge of Agile methodologies, SDLC, DevOps integration, and cloud-based ecosystems (AWS/Azure).. Proficient in tools like Jira, Confluence, Asana, Trello, Gantt charts, and Version Control Systems (Git).. Experience with RESTful APIs, SQL, and understanding of application architectures.. Strong problem-solving, organizational, and executive stakeholder communication skills.. Ability to handle ambiguity and make strategic decisions under pressure.. Certifications like PMP, CSM, SAFe, PMI-ACP, or Product Management certifications are highly desirable.. Availability for on-call support and emergency response, including disaster recovery planning.. Ensure continuous process improvement and efficiency across the delivery pipeline.. Benefits & Perks. Competitive Salary. 12 Paid Company Holidays & 24 Paid Time Off. PF & Medical Insurance. 5 Days working Good Work/Life Balance!. Training & Certifications. A Friendly & Supportive Culture!. (ref:hirist.tech). Show more Show less

MBA graduate PMO2 We are looking for a highly skilled and experienced MBA graduate to join our team as a PMO professional in the IT Services & Consulting industry. The ideal candidate will have 6-8 years of experience. Roles and Responsibility Manage and coordinate project management activities, ensuring timely completion and meeting deadlines. Develop and implement effective project plans, resource allocation, and risk management strategies. Collaborate with cross-functional teams to ensure successful project execution and delivery. Conduct project reviews and analyze data to identify areas for improvement and optimize processes. Ensure compliance with organizational policies, procedures, and standards. Provide guidance and support to junior team members on project management best practices. Job Requirements Strong understanding of project management principles, methodologies, and tools. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and projects. Proficiency in MS Office applications, particularly Excel, Word, and PowerPoint. Experience with project management software and tools, such as Asana or Trello. Strong analytical and decision-making skills, with attention to detail and accuracy. An MBA degree is required for this position.

:. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . We seek a versatile and proactive Generalist to support various functions across our organization. This dynamic role offers the opportunity to work on a range of tasks, from administrative support and project coordination to HR assistance and financial tracking. Key Responsibilities:. Provide administrative support across multiple departments, including managing schedules, communications, and office supplies. Assist in recruitment efforts, including job postings, candidate screenings, coordinating interviews, employee onboarding and offboarding, ensuring smooth transitions and compliance with company policies. Coordinate cross-functional projects, ensuring resources, timelines, and deliverables are efficiently managed. Help with budget tracking, invoice processing, and assisting in financial reporting and audits. Streamline business operations by managing office supplies, coordinating events, and supporting logistics. Ensure compliance with company policies, legal regulations, and assist with risk management, and provide flexible support for ad hoc tasks across various departments as needed. Must-Have Skills: . Proven experience in a generalist or cross-functional role, preferably in a start-up or fast-paced environment. Strong proficiency in office software (Microsoft Office Suite, Google Workspace) and project management tools (Trello, Asana, Slack). Excellent communication and organizational skills with the ability to manage multiple tasks simultaneously. Preferred Qualifications:. Exposure to HRIS systems, compliance management, or project management experience. Basic understanding of budget management and financial reporting. Experience with process improvement and operational efficiency initiatives. Why Join Us. Competitive pay (Up to ‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. . Shape the future of AI with Soul AI!.

:. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . We seek a versatile and proactive Generalist to support various functions across our organization. This dynamic role offers the opportunity to work on a range of tasks, from administrative support and project coordination to HR assistance and financial tracking. Key Responsibilities:. Provide administrative support across multiple departments, including managing schedules, communications, and office supplies. Assist in recruitment efforts, including job postings, candidate screenings, coordinating interviews, employee onboarding and offboarding, ensuring smooth transitions and compliance with company policies. Coordinate cross-functional projects, ensuring resources, timelines, and deliverables are efficiently managed. Help with budget tracking, invoice processing, and assisting in financial reporting and audits. Streamline business operations by managing office supplies, coordinating events, and supporting logistics. Ensure compliance with company policies, legal regulations, and assist with risk management, and provide flexible support for ad hoc tasks across various departments as needed. Must-Have Skills: . Proven experience in a generalist or cross-functional role, preferably in a start-up or fast-paced environment. Strong proficiency in office software (Microsoft Office Suite, Google Workspace) and project management tools (Trello, Asana, Slack). Excellent communication and organizational skills with the ability to manage multiple tasks simultaneously. Preferred Qualifications:. Exposure to HRIS systems, compliance management, or project management experience. Basic understanding of budget management and financial reporting. Experience with process improvement and operational efficiency initiatives. Why Join Us. Competitive pay (Up to ‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. . Shape the future of AI with Soul AI!.

:. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . We seek a versatile and proactive Generalist to support various functions across our organization. This dynamic role offers the opportunity to work on a range of tasks, from administrative support and project coordination to HR assistance and financial tracking. Key Responsibilities:. Provide administrative support across multiple departments, including managing schedules, communications, and office supplies. Assist in recruitment efforts, including job postings, candidate screenings, coordinating interviews, employee onboarding and offboarding, ensuring smooth transitions and compliance with company policies. Coordinate cross-functional projects, ensuring resources, timelines, and deliverables are efficiently managed. Help with budget tracking, invoice processing, and assisting in financial reporting and audits. Streamline business operations by managing office supplies, coordinating events, and supporting logistics. Ensure compliance with company policies, legal regulations, and assist with risk management, and provide flexible support for ad hoc tasks across various departments as needed. Must-Have Skills: . Proven experience in a generalist or cross-functional role, preferably in a start-up or fast-paced environment. Strong proficiency in office software (Microsoft Office Suite, Google Workspace) and project management tools (Trello, Asana, Slack). Excellent communication and organizational skills with the ability to manage multiple tasks simultaneously. Preferred Qualifications:. Exposure to HRIS systems, compliance management, or project management experience. Basic understanding of budget management and financial reporting. Experience with process improvement and operational efficiency initiatives. Why Join Us. Competitive pay (Up to ‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. . Shape the future of AI with Soul AI!.

:. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . We seek a versatile and proactive Generalist to support various functions across our organization. This dynamic role offers the opportunity to work on a range of tasks, from administrative support and project coordination to HR assistance and financial tracking. Key Responsibilities:. Provide administrative support across multiple departments, including managing schedules, communications, and office supplies. Assist in recruitment efforts, including job postings, candidate screenings, coordinating interviews, employee onboarding and offboarding, ensuring smooth transitions and compliance with company policies. Coordinate cross-functional projects, ensuring resources, timelines, and deliverables are efficiently managed. Help with budget tracking, invoice processing, and assisting in financial reporting and audits. Streamline business operations by managing office supplies, coordinating events, and supporting logistics. Ensure compliance with company policies, legal regulations, and assist with risk management, and provide flexible support for ad hoc tasks across various departments as needed. Must-Have Skills: . Proven experience in a generalist or cross-functional role, preferably in a start-up or fast-paced environment. Strong proficiency in office software (Microsoft Office Suite, Google Workspace) and project management tools (Trello, Asana, Slack). Excellent communication and organizational skills with the ability to manage multiple tasks simultaneously. Preferred Qualifications:. Exposure to HRIS systems, compliance management, or project management experience. Basic understanding of budget management and financial reporting. Experience with process improvement and operational efficiency initiatives. Why Join Us. Competitive pay (Up to ‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. . Shape the future of AI with Soul AI!.

Product Design & Execution Drive implementation of live classes recorded content, mock test Team & Workflow Management Build SOPs for online/ offline class scheduling Sales & Marketing Alignment Student & Faculty Coordination Reporting & Optimization Required Candidate profile Strong project management and team coordination skills Familiarity with NEET UG/FMGE exam formats. Google Workspace, Excel, project management tools (Trello, Notion), and video conferencing platforms

Role & responsibilities We're Hiring: US Shift Project Manager (IT Services) Location: Salt Lake, Sector V Only looking for Kolkata candidates.. Shift: US Shift (Night EST/PST) Are you an experienced IT Project Manager ready to lead transformative digital initiatives for US-based clients? Were looking for a proactive and skilled professional who thrives in fast-paced environments and can drive end-to-end project execution with confidence. What Youll Do: - Lead IT projects across software development, infrastructure, and digital transformation - Collaborate directly with US clients and internal teams - Manage timelines, resources, and budgets effectively - Champion agile methodologies and continuous improvement - Deliver measurable results while ensuring high-quality standards Preferred candidate profile What We’re Looking For: - 3+ years in IT project management (US client experience preferred) - Strong leadership, communication, and organizational skills - Familiarity with SDLC, Agile, Jira, Trello, and more - PMP/CSM certifications (preferred) - Flexibility to work US hours (EST/PST)

As a QA Engineer, you will play a critical role in ensuring the quality, performance, and reliability of our AI-driven product built using Retrieval Augmented Generation (RAG) architecture. You will work closely with our engineering team to test APIs, evaluate end-to-end workflows involving local LLMs, and validate data retrieval accuracy. This role requires a strong foundation in automated testing and performance benchmarking, as well as a proactive mindset to identify potential issues before they reach production. Responsibilities: Design and implement test plans for API endpoints, data retrieval workflows, and user interactions Conduct manual and automated testing to validate features and catch bugs early Evaluate LLM-integrated workflows for functional correctness and response quality Perform performance and scalability testing to assess system behaviour under different loads Conduct integration testing across components (e.g., FastAPI, vector DB, LLM, data sources) Report and track bugs with clear documentation and reproduction steps Collaborate closely with developers to suggest improvements and validate fixes Contribute to maintaining test coverage as the product evolves Requirements: 34 years of experience in QA, with at least 1+ year in API/product testing Proficiency with Python and test automation tools like pytest, unittest, or similar Hands-on experience with API testing tools (Postman, Swagger, or similar) Experience with performance testing tools like Locust, JMeter, or custom scripts Familiarity with CI/CD pipelines and test reporting Strong understanding of SDLC and bug-tracking tools (e.g., Jira, Trello) Excellent communication skills and attention to detail Good to Have: Exposure to LLMs, NLP models, or working with RAG architecture Knowledge of vector databases or embedding-based search Experience testing AI-driven products Understanding of security testing principles — including prompt injection, data leakage, and API security vulnerabilities

Design, develop, and execute comprehensive test plans and test cases for backend systems and APIs. Perform thorough manual testing of backend functionalities, data integrity, and system performance. Develop and maintain automated test scripts for RESTful APIs using RestAssured (Java-based). Analyze test results, identify defects, and accurately document them in the bug tracking system. Collaborate closely with developers and product owners to understand requirements, clarify ambiguities, and ensure testability. Participate in sprint planning, daily stand-ups, and other agile ceremonies. Perform regression testing to ensure that new changes do not negatively impact existing functionality. Contribute to the continuous improvement of our testing processes and methodologies. Stay up-to-date with the latest testing tools and techniques, particularly in backend and API testing. Demonstrate a strong aptitude for learning new technologies and adapting to evolving project requirements. Maintain a positive and proactive attitude, contributing to a collaborative and supportive team environment. Required Skills and Experience: Bachelor's degree in Computer Science or a related field (or equivalent practical experience). Proven experience as a QA Tester with a strong focus on backend testing. Solid understanding of software testing methodologies, concepts, and the SDLC. Hands-on experience in designing and executing manual test cases for backend systems and APIs. Excellent proficiency in QA automation using RestAssured (Java). Experience in testing RESTful APIs and understanding HTTP methods, status codes, and request/response structures. Ability to analyze API documentation (e.g., Swagger, OpenAPI) to create effective test cases. Experience with bug tracking tools (e.g., Jira, Bugzilla). Strong analytical and problem-solving skills with a keen eye for detail. Excellent debugging skills and knowledge on debugging tools Kiabana, Dynatrace, Open search Knowledge of microservices architecture. Demonstrated ability to learn quickly and grasp complex technical concepts. Sharp aptitude for identifying root causes of issues and providing clear and concise feedback. Positive attitude and a strong work ethic. Good to Have Skills: Experience with other automation tools or frameworks. Familiarity with database testing and writing SQL queries. Experience with performance testing tools for APIs. Experience working in an Agile development environment. Familiarity with CI/CD pipelines and integrating automated tests. Basic understanding of Core Java.

Job Description: We are hiring Business Analysts with 2--3 years of experience to join our Presales Analysis Team. The ideal candidate will play a pivotal role in bridging the gap between client requirements and project execution by performing requirement analysis, creating functional documentation, wireframes, and assisting with proposals across Web, Mobile, and Game-based projects. If you have a strong analytical mindset, excellent communication skills, and a passion for creating structured, client-centric solutions, wed love to hear from you. Key Responsibilities: Interact with clients to understand business processes, goals, and digital requirements. Translate inputs into clear BRDs, SOWs, User Stories, and functional specs. Collaborate with sales and project teams during requirement gathering and proposal planning. Conduct joint discussions with design, development, and QA teams to align expectations. Create wireframes and maintain process flows, diagrams, and specification charts. Act as a liaison between clients and internal teams throughout the project lifecycle. Validate technical feasibility with tech leads and ensure alignment with client needs. Stay updated on mobile, web, and gaming technologies to recommend relevant solutions. Promote Agile practices and ensure clarity in documentation and communication. Required Qualifications: Bachelors degree in Computer Science, Information Technology, Business Administration, or related field. 23 years of hands-on experience as a Business Analyst in a software development or digital services environment. Proven experience in drafting BRD, FRD, SOW, and User Stories. Proficiency in creating wireframes using tools such as Balsamiq, Figma, Adobe XD, or similar. Strong command over creating process models, user flows, and functional diagrams using tools like Lucidchart, Draw.io, or Miro. Exposure to Web, Mobile, or Game Development domains. Excellent written and verbal communication skills for client interactions and team coordination. Understanding of the Agile methodology, sprint planning, and backlog grooming. Preferred (Good to Have): Familiarity with project management tools such as Basecamp, Jira, Trello, or Asana. Prior experience in presales, proposal writing, and client communication. Basic knowledge of APIs, SDKs, and third-party integrations. Experience working with design and development teams in an Agile/Scrum environment.

About the job: The Red Hat Consulting team is looking for a Technical Project Manager with 8-10 years to join us in New Delhi, India. In this role, you will manage complex projects from initiation through to delivery and completion. You'll coordinate with cross-functional teams to complete distinct projects on time and within budget. As a Technical Project Manager, youll need to be organized and detail-oriented with substantial experience managing IT and software consulting projects, relying on traditional systems and software development methodologies. This is a position with regular travel(60-70%) to customer sites in India. What will you do: Lead and manage multiple customer-facing projects simultaneously to success Manage project scope and customer expectations Manage project risks, actions, issues, and dependencies (RAID) Manage project budget and time frame Build content for project activities like project kickoff, project status, and project closeout Lead project meetings involving both customer and Red Hats consulting team members Coordinate with territory services managers and the Resource Management Office (RMO) to manage project staffing requirements Work with the territory services managers to ensure that financial forecast is up-to-date for their respective projects Support accounting activities as required, including obtaining copies of receipts for finance invoicing queries from customers Develop basic knowledge of Red Hats technologies to guide successful project management, including Red Hat OpenStack Platform, Red Hat OpenShift Container Platform, Red Hat Ansible Automation, Red Hat JBoss Enterprise Application Platform (JBoss EAP), Red Hat Enterprise Linux (RHEL), and Red Hat Satellite Maintain professionalism when solving problems and resolving issues What will you bring: Knowledge of specific project management and software delivery methodologies like agile, scrum, Scaled Agile Framework (SAFe), and Project Management Institute (PMI) Practical experience using various agile development tools like Trello, Rally, Atlassian Jira, or project management tools like Microsoft Project 3+ years of experience working as a project manager or scrum master on IT or application development projects Ability to affect, inspect, and adapt to culture Demonstrated ability to motivate project team and individual contributors and to mediate conflicts Excellent customer-facing and internal communication skills Great written and verbal communication skills Solid organizational skills; attention to detail and ability to work on multiple tasks at the same time Bachelor's degree in a related field or equivalent experience Willingness to travel up to 30% per year to be on-site at customer locations for project related activities Project management or scrum certifications are a plus Experience with managing Government, and banking, financial services and insurance (BFSI) customers is a plus About Red Hat Red Hat is the worlds leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hats culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

JD: Coordinate with Project Managers & Tech teams to drive project execution.Act as a bridge between technical teams and stakeholders.A Track project milestones, deadlines, and deliverables. hands on sprint planning, UAT, tools like Scrum, agile etc. Required Candidate profile Proven experience as a Project Coordinator, Program Analyst, or in a similar role within IT projects. Familiarity with project management methodologies & tools, Agile Scrum, etc. Strong skills.

Role & responsibilities The Project Lead/Assistant Project Manager for EdTech will play a critical role in the successful planning, execution, and monitoring of EdTech strategies across Aga Khan Schools globally. This role will require strategic coordination, stakeholder engagement, and operational excellence to ensure the timely delivery of projects aligned with educational best practices and emerging industry trends. Key Responsibilities: Strategic Planning and Execution Develop detailed project plans, including timelines, budgets, resource allocation, and risk management strategies. Ensure alignment of project objectives with the overarching goals of the Global EdTech Strategies initiative. Continuously monitor project progress, addressing issues proactively and ensuring milestones are met. Team Coordination and Stakeholder Engagement Coordinate with cross-functional teams, including program coordinators, trainers, academic heads or teams, and technical experts, to ensure smooth project execution. Engage with internal and external stakeholders, including school leadership, EdTech vendors, internal committees, to secure buy-in, resources and resolve any challenges. Serve as the main point of contact for project-related communication and updates. Operational Oversight Oversee the deployment and implementation of EdTech strategies, ensuring their alignment with educational goals. Conduct evaluations, gather feedback, and iterate solutions to improve effectiveness. Coordinate hiring, training, and deployment of various staff for the execution of strategy. Monitoring, Reporting, and Evaluation Develop and maintain project dashboards, providing clear updates on progress, risks, and resource utilization. Regularly evaluate project outcomes against predefined KPIs and prepare comprehensive reports for the Steering Committee and Board. Incorporate feedback from evaluations to improve processes and outcomes in ongoing and future projects. Preferred candidate profile : Bachelors or Masters degree in Education Technology, Project Management, or a related field. PMP or equivalent certification is highly desirable Minimum 5 years of experience in project management, preferably in the EdTech domain. Proven track record of successfully implementing educational projects involving technology integration. Expertise in creating and managing project plans, budgets, and risk assessments. Excellent communication, negotiation, and stakeholder management skills. Proficiency in project management tools like MS Project, Trello, or similar platforms. Strong understanding of EdTech tools, platforms, and emerging trends. Ability to lead and motivate diverse teams to achieve project goals. Strong analytical skills to identify, address, and resolve project challenges effectively. Demonstrated ability to work effectively across global teams and cultural contexts. Interested candidates can share their resume on pooja.kinnerkar@akesi.org

Job Summary: We are seeking a highly skilled and motivated Software Development Engineer in Test (SDET) to join our dynamic team. The ideal candidate will have a strong background in software development and testing, with a passion for ensuring the highest quality of software products. As an SDET, you will be responsible for designing, developing, and maintaining automated test frameworks, writing test cases, and ensuring the reliability and scalability of our software systems. Key Responsibilities: 1.Test Automation Development: Design, develop, and maintain robust, scalable, and reusable automated test frameworks and test scripts using tools like Selenium, Cypress, Playwright or Appium Implement automated tests for functional, regression, performance, and load testing using frameworks like TestNG, JUnit, pytest, or Mocha. 2.Collaboration with Development Teams: Work closely with software developers, product managers, and other stakeholders to understand requirements and ensure comprehensive test coverage using collaboration tools like Jira, Confluence, or Trello. Participate in code reviews and provide feedback to improve code quality and testability using version control systems like Git and platforms like GitHub/GitLab/Bitbucket. 3.Test Planning and Execution: Create detailed test plans, test cases, and test scenarios based on product requirements using test management tools like TestRail, Zephyr, or Xray. Execute manual and automated tests, analyze results, and report defects with detailed steps to reproduce using defect-tracking tools like Jira or Azure DevOps. 4.Continuous Integration/Continuous Deployment (CI/CD): Integrate automated tests into CI/CD pipelines using tools like Jenkins, GitLab or Azure Pipelines. Monitor and improve test execution efficiency and reliability using monitoring tools like Grafanaor ELK Stack. 5.Performance and Load Testing: Develop and execute performance and load tests using tools like JMeter, K7 or LoadRunner to identify bottlenecks and ensure system scalability. Analyze performance metrics and generate reports using tools like Dynatrace or AppDynamics. 6.API Testing: Perform API testing using tools like Postman, RestAssured, SoapUI, or Karate to validate functionality, reliability, and security. Automate API test cases and integrate them into the CI/CD pipeline. 7.Defect Management: Identify, document, and track software defects using issue-tracking tools like Jira or Azure DevOps. Collaborate with developers to ensure timely resolution of issues and verify fixes through regression testing. 8.Innovation and Process Improvement: Stay up-to-date with the latest testing tools, methodologies, and industry trends (e.g., AI/ML in testing, codeless automation tools like Testim or Katalon). Propose and implement improvements to the testing process using tools like Jenkins, Docker, or Kubernetes to enhance efficiency and effectiveness. Qualifications: Bachelors or Masters degree in Computer Science, Engineering, or a related field. [5-7] years of experience in software development and/or software testing. Proven experience in designing and implementing automated test frameworks. Proficiency in programming languages such as Java, Python, C#, or JavaScript. Experience with test automation tools/frameworks such as Selenium, Appium, Cypress, TestNG, JUnit, or similar. Strong knowledge of API testing tools like Postman, RestAssured, or SoapUI. Familiarity with performance testing tools like JMeter, K7 or LoadRunner. Experience with CI/CD tools such as Jenkins, GitLab Knowledge of version control systems like Git. Understanding of databases and ability to write SQL queries. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Ability to work in a fast-paced, agile environment. Experience with cloud platforms like AWS, Azure, or Google Cloud. Knowledge of containerization tools like Docker and orchestration tools like Kubernetes. Familiarity with microservices architecture.

Role & responsibilities Analyze project requirements and prepare detailed test plans, test cases, and test scenarios Perform functional, regression, and smoke testing on APIs, admin panels, and UIs Test file upload features, OTP flows, document verification modules, and reporting dashboards Validate REST APIs using tools like Postman Identify, report, and track bugs using project tracking tools (e.g., Trello, Jira, or Excel) Perform cross-browser testing for frontend validations (in collaboration with UI devs) Work with developers to replicate issues and validate fixes Help with UAT preparation and deployment testing Preferred candidate profile Manual Testing : Writing test cases, logging bugs, regression testing API Testing : Using Postman for validating requests, responses, and error handling Basic DB Knowledge : Running SELECT queries, checking DB updates after operations Understanding of Web Workflows Knowledge of forms, sessions, cookies, uploads, and authentication Bug Reporting Clearly documented and reproducible issues with steps and screenshots Bonus /

About the Role: Internship Duration: 3 to 6 months (Paid). Location: Full-time, in-office role in Mumbai, India. Future Opportunities: Outstanding interns may be offered a full-time role post-internship. Key Responsibilities: What You'll Be Working On: Market Research: Conduct primary and secondary research, leverage tools like ChatGPT, and explore other methods to gather insights. Sprint Planning and Feature Delivery: Work closely with the product team to plan and deliver key features. User Persona Identification: Understand existing personas, discover new pain points, and refine user journeys. Driving Innovation: Bring fresh ideas and creative solutions within the scope of our product. Theres more to the role, but these will be the primary areas youll be evaluated on. ? Our Ideal Candidate: Who Were Looking For: Data Enthusiasts: You enjoy working with large datasets and can draw meaningful insights from them. Tech-Savvy Individuals: Youve dabbled in tech, whether through internships, projects, or coursework. Self-Starters: We value individuals who take ownership, solve problems, and deliver results. This is a MUST-HAVE trait. Problem Solvers: You approach challenges with a solution-oriented mindset and can think critically in ambiguous situations. Strong Communicators: Youre able to clearly articulate ideas, insights, and technical concepts to both technical and non-technical stakeholders. Bonus Skills: Experience or knowledge of B2B software systems. Familiarity with tools like Excel, SQL, or product management platforms (e.g., JIRA, Trello, or Asana).

Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Hybrid (Bengaluru) Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: Riskspan) (*Note: This is a requirement for one of Uplers' client - A Single Platform for Loans | Securities | MSRs | Private Credit) What do you need for this opportunity? Must have skills required: Agile certifications, Communication, Confluence, pmp certification, Trello, Agile methodologies, client operation, Jira, Risk Assessment, Scrum/Kanban, SDLC, Stakeholder Communication, Project Management A Single Platform for Loans | Securities | MSRs | Private Credit is Looking for: Key Responsibilities: - Develop and manage detailed project plans, ensuring alignment with IT operations objectives and successful project execution. - Act as a liaison between cross-functional teams to facilitate collaboration, streamline communication, and drive project success. - Implement and oversee Agile project management methodologies, ensuring adaptive planning, continuous improvement, and timely software releases. - Identify and implement opportunities to optimize IT operational processes for efficiency and effectiveness. - Assess project risks, develop mitigation strategies, and proactively address challenges to ensure smooth execution. - Provide regular updates to stakeholders, ensuring transparency on project progress, challenges, and resolutions. - Oversee quality assurance processes to ensure deliverables meet required standards, working closely with QA/testing teams. - Ensure compliance with security protocols and regulatory requirements for all client projects. - Implement change control processes to manage scope changes while maintaining alignment with business objectives. - Maintain thorough project documentation, including project plans, status reports, and post-project evaluations. Qualifications: - Bachelors degree in Information Technology, Computer Science, or a related field. - 6-8 years of experience in IT Software and Operations Project Management within a reputable organization. - Strong understanding of IT infrastructure, operations, and best practices. - Project Management Professional (PMP) or equivalent certification preferred. - Strong analytical and problem-solving skills. - Willingness to work US business hours to support client operations effectively. Skills: - Proficiency in project management tools, particularly Jira. - Strong leadership and ability to work collaboratively with teams. - Technical knowledge of IT operations, IT infrastructure, and basic coding. - Understanding of software development life cycle (SDLC) methodologies, particularly Agile. - Experience in risk assessment and mitigation strategies. - Excellent communication and interpersonal skills.

Develop & manage project plans, timelines, budgets, and risks. Oversee execution, ensure quality deliverable, coordinate with stakeholders, handle project expedition, build team, and maintain documentation while driving continuous process improvement Required Candidate profile Bachelor’s in Electronics/Electrical/Mechatronics with experience in Industrial/Automotive Automation. Skilled in project management tools, methodologies, multitasking, and problem-solving.

Skill required: Talent Development- Architect - Learning Content Development Designation: Learning Exp Design & Dev Assoc Manager Qualifications: Any Graduation Years of Experience: 11 - 14 Years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are seeking a seasoned and insightful Agile Practices Manager to lead our Learning Experience Design team. As a key leadership position, this role demands an expert in Agile and Scrum methodologies to foster a collaborative and productive environment, guiding the team in creating and enhancing cutting-edge learning experiences.Agile Practices Manager - Learning & DevelopmentThe Learning Content Development team focuses on developing learning activities and supporting materials (for instructor-led training, web-based training, application simulations and performance simulation) according to the content design plan. The team is responsible for creating content for e-learning modules, developing training solutions using prescribed tools, quality, budget and milestone standards. The team is also responsible for participating in course test activities such as cycle testing, UAT, editorial and instructional design checks to properly document problems for issue resolution. What are we looking for ExperienceMinimum of 8 years of experience as a Scrum Master, with at least 3 years in a leadership role, preferably within a Learning Experience Design or similar environment.CertificationCertified ScrumMaster (CSM) or Professional Scrum Master (PSM) certification is required; advanced certifications are a plus.ExpertiseDeep understanding of Agile methodologies, principles, and frameworks; familiarity with learning design principles and educational technologies is a strong advantage.Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex information to a variety of audiences.Problem-SolvingStrong analytical and problem-solving skills, with a proactive approach to identifying and addressing issues.Team LeadershipProven ability to lead and work collaboratively with cross-functional teams, fostering a culture of teamwork and continuous improvement.Tools ProficiencyProficiency with Agile project management tools, especially Jira and Confluence; experience with other tools such as Trello is a plus.Learning OperationsContent Creation Roles and Responsibilities: Lead Scrum ImplementationOversee and guide the team in Scrum practices, facilitate all Scrum ceremonies (daily stand-ups, sprint planning, sprint reviews, and retrospectives), and ensure adherence to Agile best practices.Remove ObstaclesProactively identify and resolve any impediments that may hinder the team s progress and productivity.Mentor Team MembersProvide coaching and mentorship to team members in Agile methodologies and principles, ensuring that Agile practices are effectively implemented and leveraged.Enhance Collaboration and CommunicationPromote a culture of open communication and transparency within the team and with stakeholders. Ensure that project objectives, timelines, and deliverables are clearly communicated and understood.Drive Continuous ImprovementAdvocate for a culture of continuous improvement, encouraging the team to reflect on their processes and outcomes, and to implement changes that enhance efficiency and quality.Engage with StakeholdersAct as the primary liaison between the team and the product owner, ensuring that feedback and requirements are effectively communicated and addressed.Monitor Metrics and ReportingTrack and report on the team s progress, using Agile metrics to gauge performance and identify areas for improvement. Key performance indicators (KPIs) may include sprint velocity, burndown charts, cycle time, and team satisfaction scores.Analyze DataRegularly analyze key metrics and provide insights to the team and stakeholders to support data-driven decision-making. Qualification Any Graduation

Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Loyalty Programme Development Lead is responsible for driving the creation, development, and implementation of Clients customer loyalty programs. This role plays a critical part in shaping and executing strategies that enhance customer engagement, loyalty, and lifetime value. The Loyalty Programme Development Lead will collaborate with cross-functional teams, leveraging customer insights, market trends, and innovative approaches to create differentiated loyalty offerings. This position requires both strategic vision and operational expertise to ensure that Clients loyalty programs meet customer needs, drive business growth, and deliver measurable results.Role requires Digital Marketing Ads & Promotion creation/designCampaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for Loyalty Program Platforms:Experience with loyalty program management platforms (e.g., Salesforce Loyalty Management,) and customer relationship management (CRM) systems to track and engage with customers.Customer Data & Analytics:Proficient in using data analytics tools (e.g., Tableau, Power BI, Excel) to analyze customer data, identify trends, and inform loyalty strategies.Digital Marketing & Automation Tools:Knowledge of digital marketing platforms (e.g., email marketing tools, mobile apps, SMS marketing) and marketing automation systems to execute targeted loyalty campaigns.Customer Segmentation:Expertise in using customer segmentation techniques and behavioral data to create personalized loyalty initiatives.Project Management:Strong experience with project management tools (e.g., Jira, Trello, or Asana) to manage program timelines, resources, and deliverables.Technology Integration:Experience in integrating loyalty programs with CRM and other marketing technology tools to ensure a seamless customer experience across digital platforms.Strategic Thinking:Ability to develop long-term strategies for customer loyalty, taking into account customer needs, competitive landscape, and business objectives.Customer-Centric Approach:Deep understanding of customer behavior and motivations, with a focus on delivering personalized, relevant experiences that foster loyalty.Analytical Mindset:Strong analytical skills, with the ability to assess data and metrics to measure the effectiveness of loyalty programs and make data-driven improvements.Creative Problem Solving:Innovative thinker, able to find creative solutions to challenges and continuously improve program offerings.Collaboration & Team Leadership:Strong interpersonal skills, with the ability to lead and work collaboratively in cross-functional teams. Proven ability to manage and influence stakeholders.Communication Skills: Excellent communication skills, both verbal and written, with the ability to clearly present strategies, insights, and recommendations to senior leadership and stakeholders.Project Management & Execution:Ability to manage multiple initiatives simultaneously, ensuring deadlines are met and deliverables are achieved to a high standard. Roles and Responsibilities: Loyalty Program Strategy & Development:Lead the development and refinement of Clients loyalty program strategy, ensuring it aligns with business objectives and customer needs. Identify opportunities for innovation and differentiation in loyalty offerings to improve customer retention and engagement.Customer Insights & Segmentation:Utilize customer data and market research to understand customer behaviors, preferences, and pain points. Develop customer segmentation strategies to personalize loyalty programs and improve customer experience across various touchpoints.Cross-Functional Collaboration:Work closely with marketing, sales, customer service, and IT teams to ensure the seamless design and execution of loyalty programs. Foster collaboration across departments to ensure programs are aligned with overall business strategies.Program Design & Implementation:Oversee the design and execution of loyalty initiatives, from concept to launch. This includes developing reward structures, engagement strategies, communication plans, and the overall customer experience journey.Performance Tracking & Reporting:Develop and monitor key performance indicators (KPIs) to track the effectiveness of loyalty programs. Regularly report on customer participation, retention rates, and the ROI of loyalty initiatives, making data-driven recommendations for improvement.Continuous Improvement:Continuously evaluate the success of loyalty programs, gather customer feedback, and identify areas for optimization. Drive enhancements based on customer insights, feedback, and evolving market trends.Technology Integration:Collaborate with IT and digital teams to integrate loyalty programs into Clients digital ecosystem, ensuring the effective use of CRM platforms, mobile apps, and other digital tools to enhance customer engagement.Budget Management:Manage the budget for loyalty programs, ensuring efficient allocation of resources and maximizing the ROI of loyalty initiatives. Qualification Any Graduation