Job description Role Overview: The Trek Experience & Community Manager is responsible for ensuring a seamless and enriching experience for trekkers, from the moment they inquire about a trek to post-trek engagement. This role focuses on customer satisfaction, community engagement, and retention , ensuring that every trekker has a memorable and hassle-free experience while fostering a strong community of outdoor enthusiasts. Key Responsibilities: 1. Customer Experience & Satisfaction Oversee the entire trekker journey , from booking to post-trek feedback. Ensure smooth pre-trek communication , including itinerary details, gear checklists, and preparation tips. Address customer concerns, resolve queries, and ensure high satisfaction levels . Coordinate with operations and trek leaders to ensure every trek runs smoothly. 2. Community Engagement & Growth Build and nurture the TrekNomads community , ensuring active engagement across platforms. Organize post-trek meetups, webinars, and workshops to keep trekkers connected. Develop and manage the TrekNomads Rewards Program , encouraging repeat treks and referrals. Encourage trekkers to share testimonials, reviews, and experiences on social media, Google, and TripAdvisor . 3. Retention & Loyalty Programs Identify and implement strategies to increase customer retention and repeat treks. Personalize outreach for returning trekkers with special offers and loyalty perks . Analyze trek feedback and continuously improve experiences based on insights. 4. Trekker Onboarding & Education Conduct pre-trek orientation sessions to guide trekkers on fitness, gear, and expectations. Work with trek leaders to ensure trekkers are well-prepared for different terrains and challenges. 5. Brand Advocacy & Community Leadership Be the face of TrekNomads for customer interactions, ensuring strong brand advocacy. Represent TrekNomads in community events, adventure forums, and networking groups . Partner with corporates, schools, and institutions to promote outdoor experiences. Key Skills & Attributes: Exceptional communication & people skills to build strong customer relationships. Trekking & adventure knowledge to guide customers effectively. Problem-solving mindset to handle trekker concerns efficiently. Strong organizational skills to manage multiple trekkers, groups, and events. Passion for the outdoors & community building to create authentic engagement. Why This Role Matters? The Trek Experience & Community Head plays a critical role in ensuring that every trekker not only enjoys their journey but also becomes a long-term part of the TrekNomads family. This role is at the heart of delivering premium, all-inclusive, and seamless trekking experiences while strengthening the trekking community. Join us in shaping unforgettable trekking adventures! Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Application Question(s): Please apply only if you are available in Bangalore? Current CTC Notice period? Location: Bengaluru, Karnataka (Required) Work Location: In person Expected Start Date: 04/08/2025
We are seeking a highly organized and detail-oriented Office Boy / Admin assistant (Male candidate only) to join our team. The ideal candidate will be responsible for ensuring the smooth day-to-day operations of the office, managing administrative tasks, and providing support to various departments. Responsibilities: Office Opening & Closing Oversee general office operations and maintain a tidy and organized work environment. Manage office supplies and equipment, and place orders as needed. Estamp duties Maintain Cleanliness in the office Assist in Pantry & management Assist in Kitchen Management & arranging Coffee, Tea Marinating bills, reports, records Process and distribute incoming and outgoing mail. Provide administrative support to various departments as needed. Flexible in timings Qualifications: Proven experience as an Office Boy / Assistant or in a similar role. Basic Computer Knowledge Proficient in Microsoft Office Suite and other office management software. Excellent organizational and multitasking abilities. Good communication and interpersonal skills. Attention to detail and problem-solving skills. Ability to work independently and collaborate effectively in a team. Looking for an immediate joiner. Education and Experience: 2 to 4 years of relevant experience. High school diploma or equivalent; additional qualifications in office administration are a plus. Proficiency in Hindi, Kannada, and English is required. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Paid sick time Paid time off Application Question(s): Do you have basic computer knowledge Are you avilable for an immeidate joining in JP Nagar Bangalore? Do you have experience as Office Boy ? Experience: Office management: 2 years (Required) Work Location: In person
Position Overview: We are looking for a driven Staff Accountant with a basic understanding of Accounting Standards, Policies, Principles and terms; who is ready for an immersive, real-world experience. The Staff Accountant will work closely with the finance team and be responsible for supporting day-to-day accounting operations. Key responsibilities include preparing journal entries, assisting in the preparation of financial reports, analysing actual financial data, maintaining accurate records in bookkeeping software (Tally), and supporting various accounting activities as needed. Collaboration, trustworthiness and eagerness to learn are the desired traits. The candidate should be receptive to feedback Designation: Staff Accountant Job Location: JP Nagar, Bangalore Work Type: Work from Office Responsibilities: Daily posting of journal entries ensuring accuracy and adherence to accounting principles Reconcile bank statements with company records to ensure all transactions are properly accounted Maintain and update the general ledger, including accounts payable and accounts receivable entries Create and manage invoices, while maintaining Tally records including Profit & Loss statements, cash flow statements, and related financial reports Assist in preparation and closing of monthly financial statements, including income statements and balance sheets. Participate in the year-end closing process, including audit preparation and co-ordination Assist in analysis and preparation of data for payment & filing returns of GST, TDS, PT, EPF etc., Daily/ weekly/ monthly visibility of tasks & reporting Ensuring accounting as per Accounting Standards, and Schedule III of Companies Act, 2013 Assist and prepare of Income Tax Returns in line with provisions as per Income Tax Act, 1961 Reconciliation of inter-company transactions Identification of related parties and recording related party transactions Taking on additional tasks or projects to learn more about accounting and office operations Requirements: Must be a graduate from a bachelor’s degree programme in accounting, finance or related field (Prior experience of 1-2 years is preferred). Advanced skills in financial software - Tally, Zoho Books etc., and proficiency in Microsoft Excel. Effective written and verbal communication skills to collaborate with team members and convey financial information Strong analytical and problem-solving skills. Ability to manage multiple tasks and meet deadlines Willingness to take initiative, learn quickly, and actively contribute to the team's success. Company Overview: TrekNomads is a community of passionate trekkers. We provide curated trekking experiences across the globe. We focus on quality, safety and responsible tourism. We curate premium treks and adventure experiences in some of the most beautiful destinations around the Himalayas since 2017. Following are the key facts of TrekNomads Website: www.treknomads.com Sector: Trekking Category: Premium Founded in 2017, in Bangalore Strong presence in Western Ghats (Karnataka, Tamil Nadu and Kerala), Indian Himalayas, Nepal Himalayas Over 50+ curated Trekking itineraries Over 5,000+ Nomads have trekked with us Only 5 Star Ratings in Google, Facebook, TripAdvisor Registered in Startup Karnataka, Startup India, Karnataka Tourism Founded by IIM Alumni who are passionate mountaineers and trekkers Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Application Question(s): Are you comfortable with the office location, JP Nagar 7th Phase Bangalore? What is your current CTC? What is your Expected CTC? What's your Notice Period? Education: Bachelor's (Required) Experience: Tally: 1 year (Required) Microsoft Excel: 1 year (Required) Work Location: In person