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0.0 - 1.0 years
3 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Title: Travel Voice Process Customer Support (Expedia) Job Type: Full-Time Location: Work From Home (Only Mumbai candidates can apply) Experience: 0 1 year Salary: 3 LPA (Fresher) | 3.5 LPA (Experienced) Job Description: We are hiring enthusiastic and customer-focused individuals for a Voice Support Role in the Travel Process (Expedia) . This is an exciting opportunity for those passionate about travel, customer experience, and problem-solving. Key Responsibilities: Handle inbound/outbound voice calls related to travel bookings and customer inquiries Assess and evaluate cases for potential sanctions risks Communicate resolutions effectively and professionally Maintain accurate case documentation and follow escalation procedures if required Work with multiple tools/systems while handling customer queries Deliver timely and high-quality support with a focus on customer satisfaction Understand and meet performance KPIs and deadlines Desired Candidate Profile: Excellent verbal communication in English Passion for travel and basic travel industry knowledge Strong time management and multitasking skills Typing speed of 35 WPM (Test Verified) Quick learner and receptive to feedback Analytical mindset with logical thinking and attention to detail Comfortable working in rotational shifts Basic knowledge of internet tools, ISP functions, chat/email support Self-starter with a "go-getter" attitude Eligibility Criteria: Minimum education: 12th Pass (Required) Graduate (Preferred) Fresher or candidates with 6 months 1 year of experience in customer service, BPO, or travel domain Must have a stable internet connection and WFH setup Shift: Rotational (including night shifts) Mode: Permanent Work From Home (2-month initial Work From Office training) Process: Voice (International Travel Process Expedia) Apply Now to kickstart your career with a global travel brand! Only shortlisted candidates will be contacted. Kindly note number which is shared is to share your resume kindly do not call. 9372194940 - Kiran shetty. Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Posted 2 weeks ago
1.0 - 6.0 years
4 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Req- US/ UK travel sales agents PPC exp- 2 years salary - 50k location - delhi / gurgaon / noida 5 days working /night shifts immedaite joiner preferance / drop your cv on whatsapp - 8512850830
Posted 2 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
4 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Shadiya @ 78988 22545 , Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
New Delhi, Gurugram
Work from Office
Hiring For US / UK Travel BPO With Meta / PPC Call Experience Cruise/ Flight Sales Experience must Fluent English communication Open For immediate joining and rotational shift must "No other Process Experience can apply Call Shristi 7838882457 Required Candidate profile Below Mentioned Current profile and Salary Brackets Customer Support- 30 to 45 k Sales - 40 to 65 k ( PPC/Meta/ Cruise) SEO - 30 k QA - upto 35 k Perks and benefits Both side transport Meal incentive
Posted 2 weeks ago
1.0 - 6.0 years
4 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Minimum 1 Year Exp In US Travel ppc calls Car Rental || US Process Voice Process || Excellent Communication skills Salary up to 60k 5 Days Working Both sided cab Call Or drop your cv 08864946771 Ramya Required Candidate profile US Process Exp Only Excellent communication skills car rental exp only Immediate Joiner No Freshers
Posted 2 weeks ago
1.0 - 6.0 years
3 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Handling inbound US calls and converting them into sales mainly flight bookings/Cruise Selling flight tickets on Campaign calls. Having experience in PPC calls English & Spanish Call Ramya 08864946771 Required Candidate profile 1 years of exp required in handing PPC calls Sound knowledge of International Flight fares. Good Geographical Knowledge I.e. City codes, Airport codes, etc. Knowledge of the PPC travel sales process
Posted 2 weeks ago
1.0 - 6.0 years
4 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Minimum 1 Year Exp In US Travel ppc calls Car Rental || US Process Voice Process || Excellent Communication skills Salary up to 60k 5 Days Working Both sided cab Call Or drop your cv 08864946771 Ramya Required Candidate profile US Process Exp Only Excellent communication skills car rental exp only Immediate Joiner No Freshers
Posted 2 weeks ago
1.0 - 6.0 years
4 - 8 Lacs
Noida, Delhi / NCR
Work from Office
Hiring Travel Sales Consultant for flight,Car Rental,Holiday Packages,Hotel,Curises for US Market Cab+Meal Should be target oriented Immediate Joiner Preferred hrkirti@9462279630
Posted 2 weeks ago
1.0 - 6.0 years
2 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
ON GOING BULK HIRING!!!! Call/whats app 8368904214 mention travel sales..... Travel Consultant || US Process PPC/Meta Calls Min 1 year travel sales experience mandate Loc-Gurgaon/Delhi/Noida Salary upto 65K + Unlimited Incentives Required Candidate profile Call/whats app 8368904214 mention travel sales.....
Posted 2 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
HI Applicants !! GREETINGS FROM SHINING STARS ITPL !!! APPLY HERE !! Profile - Customer Service Process - International Voice & Blended Qualification - Graduate fresher & Undergraduate with six months experience are eligible to apply. Must Be Carry Good To Excellent English Communication Skills. International Process Experience Will Be An Advantage. Salary StructureFresher - 21 To 32K CTC Monthly Performance Based Incentives + Retention Bonus (Package Depends On Communication Skills & Experience) PREFERED CANDIDATE Candidate must be fluent in English communication skills. Graduate fresher or undergraduate with six months customer service experience can preferred. Candidate must be versatile & ready to work in rotational shift. Candidate must be immediate joiner. Candidate must be ready for walk in interview . Cabs is available for Gurgaon location , No cabs for Noida location. Graduation will be an advantage for Gurugram location. Candidate who have examination in july & august is not eligible to apply. OTHER BENEFITS Transport Facilities Monthly Performance Based Incentives Hike After 6months Retention Bonus TO ALIGN YOUR INTERVIEW CONTACT -ASHISH @6388849191 AVAIL ON CALL & WHATSAPP Note - IN CASE CALL WILL BE MISSED OR NOT RECEIVED SO DO SHARE RESUME ON WHATSAPP NUMBER - 6388849191( ASHISH)
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Noida, New Delhi, Faridabad
Work from Office
We are seeking candidates for multiple positions in Kirti nagar Team Leader - Sales upto 70k Quality Analyst(Sales) - upto 45k Customer Service - upto 45k Travel Sales Agents upto 60k For more details pls call Ruchika 9650997623 Required Candidate profile Excellent communication skills
Posted 2 weeks ago
0.0 - 5.0 years
1 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
WE ARE HIRING .. US ,UK TRAVEL SALES PPC & META CALLS . FLIGHT SALES / CAR RENTAL SALES CUSTOMER SERVICES (TRAVEL EXPERIENCE) HIKE ON LAST SALARY HR MOHI - 8278614244
Posted 2 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Sneha & Wtsapp @ 8448100705 Urgent Hiring for US Travel Sales Process Need experience in Travel Sales (PPC Campaign Min 1-year travel sales experience must/No fresher's Salary hike on last drawn + Lucrative INC Immediate joiners Location-Gurgaon Required Candidate profile Urgent and Need Immediate Joiner candidates for the US travel sales process Candidates should have PPC campaign experience US Travel sales experience candidates is required only Sneha@ 8448100705
Posted 2 weeks ago
1.0 - 6.0 years
3 - 7 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
8448100705 We are hiring for Travel Sales Consultant have openings for both US Process Hiring location- Delhi/Gurugram/Noida Required min 1 yr of exp in either US or UK travel sales Calls- PPC(Flight sales/Car & Hotel Sales) Salary bracket- 50k-55k Required Candidate profile Urgent Hiring: Travel Sales Consultants Job Location: Gurgaon & Delhi Salary upto-50k-55k Need only immediate joiners Both Side Cab+ Meal Call Sneha @ 8448100705
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Gurugram
Work from Office
**Radical Minds hiring for CUSTOME CARE EXCUTIVES - Start your carrier with TOP BRANDS** We are seeking a dedicated and friendly Customer Service Agent to join our team. In this role, you will be the face of our company, assisting customers with their inquiries, resolving any issues, and ensuring a positive customer experience. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for delivering exceptional customer service . Duties and responsibilities Provide prompt and efficient responses to customer questions via phone, email, social media, and chat Address and resolve customer complaints or concerns in a professional and timely manner Maintain a high level of company product knowledge to effectively answer customer queries Qualifications and requirements Previous experience in customer service minimum 6+ Months Experience Excellent verbal and written communication skills, plus active listening skills Ability to multitask and prioritize tasks effectively in a fast-paced environment Strong problem-solving and decision-making abilities Availability to work flexible shifts, including evenings, weekends, and holidays Graduation and Undergraduate both can apply Walk-In Interviews - Monday to Saturday Time - 9:30am-3:00pm Contact Person :- Mahima - 92854 22549 Address : 108, Udyog Vihar Phase 1, Udyog Vihar, Sector 20, Gurugram, Haryana 122016
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida
Work from Office
Job Description of Service Advisor Job Title : Service Advisor Reports to : Team Manager Day-to-day basis responsibilities: To apply, Call HR Israel at 8130339807 Maintain the highest standards of customer service, for both inbound and outbound calls across all markets / functions in order to ensure customer confidence, satisfaction and loyalty. Provide first call resolution for Executive club members, Premium Customers, Preferred Partners by carrying out the role of a technical expert within the team to resolve any queries or issues Responsible to undertake all back office related activities, which includes handling queues, reissues, handling advanced fares and ticketing etc. To provide support during business contingency which may arise including mass disruptions. Responsible for checking and authorizing Automated Ticket Sales reports including reconciliation and related documentation. Ensure audit compliance. To deliver departmental and/or team targets to attain customer service and revenue. To play a leading role in an ongoing programme of process and quality improvement through the implementation of new technology and new working method. To maintain data protection and confidentiality for both staff and customers. Responsible for self-development to ensure own technical and product knowledge is kept up-to-date. Undertake any contact centre related jobs entrusted from time to time. Eligibility: Travel industry/call centre experience preferred Excellent communication skills both oral and written. Strong conflict/objection handling skills Customer Service background preferred Basic knowledge of Advanced fares and ticketing, electronic ticketing and understanding of GDS Flexible with shift working environment
Posted 2 weeks ago
4.0 - 8.0 years
3 - 6 Lacs
Ahmedabad
Work from Office
Responsibilities: Manage travel bookings & air ticketing Coordinate immigration sales & international tours Provide exceptional customer service throughout process Sell tour packages & holiday deals Health insurance Provident fund
Posted 2 weeks ago
1.0 - 6.0 years
0 - 0 Lacs
delhi, noida, gurugram
On-site
For more details - Watsapp details to HR Mamta @9903044494 Hi folks, Hiring Quality analyst (Only from Travel process) Minimum 1yr exp as QA in travel domain mandate Salary upto 45k Location Kirti Nagar Both side cab provided (West Delhi,Noida & Faridabad) Walkin drive on 16th & 17th (5pm onwards)
Posted 2 weeks ago
2.0 - 7.0 years
5 - 7 Lacs
Pune
Work from Office
Looking for immediate joiners, Service Desk Team Leader/Assistant Manager, Pune (Fix day shift) International Voice Process CTC UPTO 7.5 LPA LPA Require min 1 Year relevant experience as service Desk Team Leader Experience Strong in Operations Matrices like Attrition, Shrinkage, CSAT Fix day shift Any graduate Interested, Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com
Posted 2 weeks ago
3.0 - 5.0 years
0 - 0 Lacs
delhi
On-site
Required Team leader with min. 3 yrs of exp. Salary upto 70 K Ticketing AGENTS - should know about Amadeus - salary around 45 K QA - salary 45 K CCE - sal up to 45 K Spanish Bilingual agents - salary upto 50 K PPC OR META calls Alternate Saturday is off shift 8.30 PM to 4.30 AM - Both side cabs Contact Fatima: 9990683423
Posted 2 weeks ago
2.0 - 6.0 years
2 - 3 Lacs
Gurugram
Work from Office
Hiring for the team leader in Radica minds for Travel process R esponsible for guiding, motivating, and managing a team to achieve specific goals . Ensure effective communication, delegate tasks, and provide support to team members, fostering a positive and productive work environment. Also monitor performance, identify areas for improvement, and contribute to the team's overall success. Key Responsibilities: Setting Goals and Expectations: Defining clear objectives and performance standards for the team and individual members. Task Delegation: Assigning tasks and responsibilities based on individual skills and team needs. Performance Management: Tracking progress, providing regular feedback, and conducting performance reviews. Communication: Facilitating clear and open communication within the team and with other departments. Problem Solving and Conflict Resolution: Addressing and resolving issues that arise within the team, both individually and collectively. Team Development: Mentoring and coaching team members, providing opportunities for growth and development. Resource Management: Ensuring the team has the resources and support needed to complete their work effectively. Collaboration: Working with other teams and departments to achieve cross-functional objectives. Motivation and Engagement: Creating a positive and engaging work environment that motivates team members to perform at their best. Reporting: Providing updates and reports on team performance to senior management. Skills and Qualities: Leadership: Ability to inspire, motivate, and guide team members. Communication: Excellent verbal and written communication skills. Problem-solving: Ability to identify and resolve issues effectively. Delegation: Ability to assign tasks and responsibilities appropriately. Conflict Resolution: Skill in managing and resolving conflicts within the team. Decision-making: Ability to make sound decisions in a timely manner. Time Management: Ability to prioritize tasks and manage time effectively. Organization: Ability to organize work and resources effectively. Emotional Intelligence: Ability to understand and manage emotions, both personal and others'. Mentoring and Coaching: Ability to guide and develop team members. Adaptability: Ability to adjust to changing circumstances and priorities. Technical Skills: Depending on the specific role, technical skills related to the team's work may also be required. Requirement: Must have minimum 2+ years of experience in BPO (Travel process) Good Communication Flexible with 6 days working and 24*7 shift Walk-In- 108, Udyog Vihar Phase 1, Udyog Vihar, Sector 20, Gurugram, Haryana 122016 Contact Details :- 7678230426
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Shadiya @ 78988 22545 , Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
4 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
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