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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

Work from Office

Job Title : AM/DM Process Training – 5+ Years – Bangalore Summary Are you passionate about empowering teams with the knowledge and tools needed for success? If you have over 5 years of experience in process training(travel and airlines process) and are looking to take your career to the next level, we have the perfect role for you! Join our organization as an Deputy Manager / Assistant Manager – Process Training in Bangalore and be part of a team that values innovation, collaboration, and growth. This is your chance to influence talent development, contribute to organizational success, and grow as a leader in a dynamic environment. Location-Bangalore, India Your Future Employer A global leader in providing business process management services. We are committed to fostering an inclusive, supportive, and growth-driven workplace. We strive to create an environment where employees thrive and feel empowered to build meaningful careers while continuously contributing to the organization’s success. Responsibilities As an Trainer, your key responsibilities will include: Designing, developing, and delivering comprehensive training programs tailored to organizational and employee needs. Collaborating with cross-functional teams to understand process improvement requirements and implement targeted training interventions. Creating and maintaining training documentation, materials, and resources in alignment with organizational standards. Evaluating the effectiveness of training programs through feedback, assessments, and metrics, and making data-driven improvements. Coaching, mentoring, and leading a team of trainers to ensure optimal delivery of process training. Managing stakeholder expectations and maintaining strong relationships with internal teams and external partners. Supporting organizational development by staying updated on latest trends in process training and learning technologies. Requirements To thrive in this role, you’ll need: A minimum of 5 years of experience in process training(Travel and airline) or a related field. Strong communication, presentation, and facilitation skills. Ability to design and implement effective training strategies that align with business objectives. Experience in using training tools and learning management systems (LMS). Proven ability to manage multiple training projects simultaneously and work collaboratively in a multicultural environment. Bachelor’s degree in Training, Organizational Development, or a related field (Master's degree preferred). What’s in It for You A dynamic workplace culture that values diversity, equality, and inclusion. Opportunities for professional growth and career advancement. Competitive salary and comprehensive benefits package. Training and development programs tailored to enhance your skills and capabilities. Flexible work policies and a supportive team environment. Reach Us If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at stuti.bhandari@crescendogroup.in. Disclaimer Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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4.0 - 6.0 years

4 - 8 Lacs

Gurugram

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Required Travel Sales Executive ( English & Spanish ) PPC Calls only Premium leads Fluent English & Spanish Minimum 4 Years Experience In Travel Sales Location - Gurgaon Salary upto 70k + Incentive Drop Your CV 7011890554

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1.0 - 4.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO (Chat or Voice) 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

3 - 4 Lacs

Noida

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 2.0 years

0 - 0 Lacs

delhi

On-site

Need HR Executive Skills - HR Recruitment , Payroll Compensation , Employee Relationship , Admin Should have min 1 to 2 years of Experience Candidates should be only from the Travel Industry Night shift 5 Days working Salary - 40 k Location - Delhi Kirti Nagar Interested Candidates Can Call and Whatsapp - 9310802205 parveens7868@gmail.com S.HR Shabana Parveen

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1.0 - 3.0 years

3 - 6 Lacs

New Delhi, Gurugram

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Hiring For US / UK Travel BPO With Meta / PPC Call Experience Cruise/ Flight Sales Experience must Fluent English communication Open For immediate joining and rotational shift must "No other Process Experience can apply Call Shristi 7838882457 Required Candidate profile Customer Care Executive From US Travel BPO retention/ Charge back experience must Salary upto 35 k Travel Sales Agent upto 65 k SEO Executive 30 k No fresher's or other experience can apply Perks and benefits Both side transport Meal incentive

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1.0 - 4.0 years

2 - 4 Lacs

Kolkata, Rajarhat

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We're seeking customer focused individual.Candidate should be willing to work in night shifts,passionate about sales.Key Responsibilities - Handeling inbound travel call and Convert into confirmed booking and ensure satisfaction. Contact -9800697044 Perks and benefits Can earn huge amount of INCENTIVES CALL 9800697044

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2.0 - 7.0 years

0 - 0 Lacs

noida, delhi, gurugram

On-site

Greetings from Sharda Consultancy!!! We required experienced TRAVEL SALES CONSULTANT || TRAVEL PROCESS Salary upto 65k + Lucrative incentives cab or Travel allowance Meals Available Experience: 1.5 years Location: Noida, Gurgaon, Delhi/NCR for more details calls Priyanka: 8512850830 share CV ON whats app

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1.0 - 6.0 years

0 - 0 Lacs

dehradun

On-site

Greetings from Sharda Consultancy!!! We required experienced TRAVEL SALES CONSULTANT || TRAVEL PROCESS Salary upto 50k + Lucrative incentives cab or Travel allowance Meals Available Experience: min 1 year Location: Dehradun for more details calls Priyanka: 8512850830 share CV ON whats app References appreciated

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1.0 - 5.0 years

2 - 7 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Any Grad/UG with min 6 months Travel exp required 5 Days working/2 Off's Job Location:- Gurgaon Both Side Cabs Salary Upto 7 LPA Call me for more information & get your interview aligned HR Harmeet @9582013131 References are highly appreciated !! Required Candidate profile Note:- Candidate Must have either of exp Que Management, Fare Rules, Exchange policies Travel ticketing, refunds, GDS Software. Interpret and apply fare rules, restrictions, refund policies.

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1.0 - 3.0 years

2 - 4 Lacs

New Delhi, Gurugram

Work from Office

We are looking for smart, confident, and motivated individuals for a blended customer-facing role that involves managing voice-based customer interactions, offering support and guidance, and providing advisory assistance to walk-in or call-in clients. The job requires excellent communication skills in English, a calm and professional attitude, and a natural ability to help customers with queries and decision-making. This is not just a call center job it is a consultative and service-focused role with a strong career path in customer engagement, client servicing, and support operations. Compensation Details: Monthly CTC: 20,000 - 30,000 (based on experience and communication skills) Performance Linked Incentives (PLI): Monthly bonus based on KPIs Retention Bonus: Applicable on 6-month and 12-month completion milestones Overtime/Extra Hours: Paid as per policy (if applicable during peak seasons) Annual Salary Revisions: Based on performance and business growth Role & responsibilities Handle incoming calls and provide accurate, courteous customer service Resolve queries related to services, processes, and general inquiries Guide individuals toward appropriate solutions based on their requirements Maintain daily call logs, follow-up records, and performance trackers Ensure customer satisfaction by delivering professional and prompt responses Meet basic targets related to call quality, issue resolution, and productivity Participate in team meetings, product trainings, and periodic assessments Work in rotational shifts (Customer support is required 6 days/week) Comfortable working on weekends (weekday off will be provided) Preferred candidate profile Minimum 6 months of experience in customer service, inside sales, or counseling roles Graduate (mandatory) from any stream Freshers with exceptional communication and learning attitude may be considered Should have basic computer knowledge and ability to work on CRM/ticketing tools Good interpersonal and soft skills Ability to handle pressure, multitask, and meet quality benchmarks Why Join Us? Work with fast-growing teams offering long-term career opportunities Professional work environment with on-the-job learning Transparent appraisal and incentive structure Work with diverse client interactions across industries How to Apply: Send your updated resume to pinnacletalentpartners@gmail.com Or WhatsApp us at 9211629850 Mention the subject line: Application for Customer Engagement Role

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1.0 - 3.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

HI-JOBSEEKERS!!! GREETINGS FROM SHININGSTARS!!! HIRING FOR TRAVEL EXECUTIVE FOR MULTINATIONAL BPO IN NCR LOCATION. Job Title: Customer Support Executive (Voice Process) Company Location: Gurgaon, Noida Work Mode: Work from Office (WFO) Job Description We are urgently hiring for a Customer Support Executive Voice Process (Travel Domain) to join our team in Gurgaon & Noida Location. The ideal candidate should have prior experience in a Travel Voice Process , along with working knowledge of Galileo / Amadeus GDS tools . Key Responsibilities: Handle inbound and outbound voice-based customer queries related to travel bookings, cancellations, and modifications. Assist customers with flight reservations, ticketing, and travel-related support using Galileo/Amadeus GDS tools . Provide excellent service to ensure customer satisfaction and retention. Resolve queries in a professional and timely manner while adhering to company policies. Manage shift responsibilities and ensure proper documentation of customer interactions. Key Requirements: Experience: Minimum 6 months in a Travel Voice Process. Technical Skills: Proficient in Galileo or other GDS platforms . Communication: Must be fluent in English with certification or equivalent proficiency. Shifts: Rotational shifts (24x7 support). Working Days: 6 days a week (Rotational week off). Salary & Benefits: CTC: 24,000 – 27,000 per month Incentives: Performance-based (if applicable) Growth: Opportunity to grow within a reputed travel process How to Apply: Interested candidates may send their updated resumes to whatsap no. #Kaynat_8957778258 Start your journey with a growing team in the travel customer support domain. Apply now! Thanks & Regards, Kaynat Khan Team Leader ShiningtarsITPL

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2.0 - 5.0 years

3 - 6 Lacs

Noida

Work from Office

TRAVEL SEO (BLACK HAT) : 5 AGENTS TRAVEL TEAM LEADER SEO (BLACK HAT & WHITE HAT) PROCESS: Travel And Flight packages SHIFT TIMING: 9:00 PM TO 6:00 AM SALARY : 20k - 30k (for agent) for TL upto 50k WORKING DAYS: 5 Days

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0.0 - 5.0 years

2 - 5 Lacs

New Delhi, Gurugram

Work from Office

CUSTOMER SUPPORT ROLE FOR INTERNATIONAL PROCESS, GRAD/UG/ FRESHER/ EXPERIENCE PROCESS - TRAVEL/E-COMMERCE/BANKING SALARY- UPTO 35-40k INHAND LOCATION - GURGAON WFO, 5 DAYS WORKING, 24*7 SHIFTS CABS + INCENTIVES IMMEDIATE JOINERS PRIYA : 8744857809

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1.0 - 6.0 years

0 - 0 Lacs

delhi, faridabad, noida

On-site

Dear Candidate, We are looking for HR Executive (Travel Domain) in Delhi Location : Kirti Nagar,Delhi Night Shift and Both side cabs Shift timings : 8.30 pm - 4.30 am Experience at least 1-3 years in travel domain Shift : Night Salary : upto 40k Job Description Should be responsible for full cycle recruitment activities to include job analyses, sourcing, recruitment, interviewing, Experience in travel domain/Industry must Interested candidates call/drop cv @9650997623

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0.0 - 5.0 years

2 - 6 Lacs

Noida, Gurgaon/ Gurugram

Work from Office

HIRING FOR TOP INTERNATIONAL BPO'S, CS/SALES SAL UP TO - 2.50 to 6 LPA CTC CANDS CAN APPLY FOR TRAVEL, TELECOM, BANKING, B2B PROFILES VOICE GGN/NOIDA CALL/WHATSAPP VISHAL 9811395907 GURPEET 9811395366 YASH 9911862220 FAIZA 9811225245 Required Candidate profile FINE TO WORK IN 24x7 Shifts UNGERGRAD/GRAD, FRESHER/ EXP ALL CAN APPLY. LOOKING FOR CANDS HAVING GOOD COMMS SKILLS, REFRENCES ARE HIGHLY VALUABLE, SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.

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1.0 - 6.0 years

5 - 7 Lacs

Gurugram

Work from Office

Role: US / Spanish Flight Sales - PPC calls Location - Gurgaon Salary - 40k to 70k Incentives Cab/TA + Meals Experience- 1to 7 years in Travel agency 5 Days working / Night Shift Contact Me7991129288

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0.0 - 5.0 years

2 - 6 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Graduates fresher can apply. Undergraduate with min 6 month voice experience can apply. Should have excellent communication skills. Should be comfortable with 24X7 working environment. Process: Telecom,Travel,Ecommerce,etc.. Call/Whatsapp@9212837219 Perks and benefits Cabs, Variables & Incentives based on process

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1.0 - 6.0 years

4 - 9 Lacs

New Delhi, Gurugram

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Req- Cruise sales agents ppc Salary - 70k +huge incentives Location - gurgaon minimum 1 year experience cruise sales ppc amadeuse also mandatory 5 days working / night shifts interview process -walk - in 7pm Required Candidate profile immedaite joiner prefrence / drop cv on whatsapp - 8512850830

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0.0 - 5.0 years

3 - 7 Lacs

Mohali

Work from Office

Job Decription- Travel Consultant(Sales) Job Title: Travel Consultant-Sales Company: NVAG Business Solutions Pvt. Ltd. Location: Mohali, Punjab Experience Required: 1-5years Industry: Travel & Tourism Employment Type: Full Time Work Mode: In-office About Us: NVAG Business Solutions Pvt. Ltd. is a fast-growing organization offering travel services to clients across the globe. With a focus on quality, customer satisfaction, and performance, we are expanding our sales team and looking for passionate individuals who are enthusiastic about travel and driven by targets. Role Overview: NVAG Business Solutions Pvt. Ltd. is looking for a passionate and experienced Travel Consultant-Sales to join our growing team. The ideal candidate should have prior experience in travel sales (1-5 years), possess excellent communication and persuasion skills, and be well-versed in using Amadeus GDS for international bookings. Key Responsibilities: Handle inbound and outbound travel inquiries from customers and convert leads into confirmed bookings. Offer flight, hotel, and package recommendations based on client preferences and budget. Use Amadeus GDS for fare search, reservation, re-issuance, cancellations, and ticketing. Achieve monthly sales targets and contribute to team performance. Follow up with clients through calls, emails, and WhatsApp to ensure conversions and customer satisfaction. Keep up-to-date with travel trends, airline policies, and fare rules. Maintain accurate records of customer interactions and bookings in CRM systems. Deliver a seamless and personalized travel booking experience to every customer. Desired Candidate Profile: 1 to 5 years of experience in Travel Sales or a similar role in the travel industry. Hands-on experience with Amadeus GDS is mandatory. Excellent communication and sales skills must be confident in handling clients. Strong knowledge of international routes, airlines, fare structures, and policies. Ability to multitask and manage time effectively in a fast-paced environment. Proficient in using MS Office, emails, and travel booking tools. What We Offer: Competitive salary with high earning potential through incentives. Supportive and growth-focused work environment. Opportunities for internal promotions and skill development.

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1.0 - 4.0 years

4 - 5 Lacs

Gurugram

Work from Office

Role & responsibilities - Responding to inquiries about our company's services and offerings. Determining each client's requirements, including destinations, length of stay, and transit time. Ensuring that clients pay the deposit before you commence with bookings. Informing clients about the cancellation policy, including salient dates and all penalties. Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit. Candidates who can apply - Sales experienced candidates can only apply from PPC USA and META USA process background. Hiring for a US Travel Sales Consultant. Both side cab facility available. 5.5 days working. Should be comfortable for night and morning shifts. Candidates should have atleast 6 months of experience in PCC or Meta process. Work from office. Interested candidates can directly send the CV on 9958611008 (Shradha)

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1.0 - 6.0 years

3 - 7 Lacs

Noida, New Delhi, Gurugram

Work from Office

Experienced US Travel sales Experts Spanish Bilingual Travel sales ppc Location- Gurgaon, Delhi, Noida Salary 60K+ unlimited incentives Call/whats app CV 8368904214

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0.0 - 5.0 years

2 - 6 Lacs

Gurgaon/Gurugram, Delhi / NCR

Work from Office

Gurugram location International Voice process Graduate fresher or experienced or undergrad experienced 5 Days working Rotational Shift Rotational off Both side cab Call/ Drop cv on 8826770027 Shivam Anand, 7428370507 - Ritu Perks and benefits Both side cab or one side

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2.0 - 4.0 years

4 - 5 Lacs

Pune

Work from Office

Job Purpose Responsible for handling B2B back-office operations, ensuring smooth coordination of flight reservations, ticketing, hotel bookings, travel insurance, UAE visa processing, and financial documentation. The role involves managing a shared email platform, supporting B2B agents with after-sales service, and ensuring compliance with regulatory and financial processes. Job Location - Balewadi (Pune), Onsite - Fulltime (Rotational Shifts) Key Result Responsibilities Manage flight bookings, ticketing, and reissues using GDS platforms (Amadeus, Sabre, Galileo) and airline portals. Ensure accurate fare calculations, modifications, and cancellations as per agent requests. Handle hotel reservations via TravTrolley, Ibyta, and other hotel booking portals. Provide after-sales support for B2B agent bookings. Issue travel insurance policies as per customer requirements, ensuring accuracy and policy compliance. Manage end-to-end UAE visa processing, including document checks, application submissions, follow-ups, and compliance with visa regulations. Handle complaints and escalations related to visa applications. Address and resolve B2B agent inquiries related to reservations, ticketing, hotel bookings, and other services. Act as a point of contact for issue resolution and escalations to ensure service excellence. Prepare receipts for debiting agent ledgers. Create and process refund forms for visas and other services. Ensure compliance with financial documentation and reporting standards. Qualifications (Academic, training, languages) Minimum 12th standard pass. Additional certification in Travel & Tourism (e.g., IATA course) is a must. Knowledge of GDS systems (Galileo, Amadeus, Sabre) is an advantage. Proficiency in Microsoft Office (Excel, Outlook, Word). Fluency in English & Hindi is a must (Malayalam preferred). Work Experience 2 years of experience in travel services, including visa processing, insurance, customer support, reservations, and ticketing within a travel agency or airline. Proficiency in Microsoft Office (Excel, Outlook, Word). Customer service-oriented approach with problem-solving skills. Ability to learn quickly and adapt in a fast-paced environment.

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