1515 Travel Process Jobs - Page 44

Hi Folks! We are urgently looking for GDS-trained candidates for a pilot project for one of the best travel companies. Location: Noida Company: iEnergizer : Hands-on experience with GDS systems like Amadeus, Sabre, Galileo etc Minimum 1-2 years experience in a travel BPO preferred Strong communication skills (spoken English) Immediate joiners only Interview Mode: Virtual Shift: Rotational Workdays: 5 Days Working Salaryy: up to 75k Interested candidates, please contact: HR @Akanksha Sharma9560883080 Team HR- iEnergizer

Process - International Voice Process >Any Grad with excellent communication skills can apply >Freshers - 3.5 LPA CTC >Rotational Shifts (Including Night Shifts) 5 Days Working Cab Facilities available Call Vanshita- 9910807579 Required Candidate profile Candidates should have good communication skills and comfortable for night shifts . Candidates should be an immediate joiner Perks and benefits Incentives Cabs

CUSTOMER SUPPORT ROLE FOR INTERNATIONAL PROCESS, PRIYA - 8744857809 GRAD/UG/ FRESHER/ EXPERIENCE PROCESS - TRAVEL/E-COMMERCE/BANKING SALARY MAX UPTO 35000 INHAND LOCATION - GURGAON WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS

- Responsible for providing clients with best flight deals. - Converting the inbound English calls(U.S PAX) into sales. - Knowledge of GDS (Amadeus) with Airport Codes. - Meeting targets while maintaining quality and accuracy. - PPC Calls Experience. Required Candidate profile - Must have experience on Destination Oriented calls & Generic Calls. - Proficient in Spanish speaking and writing - Must be flexible with shift timing - Best incentive in the industry. -5days working

Hii all, Urgent hiring for US travel sales ppc/ meta Exp...min... 1 ys in US travel sales ppc/ meta Location:- Chandigarh, Dehradun, Delhi, Noida 5 Days working Salary upto:- 50k + unlimited incentives Drop cv 9931176310

Required * US travel sales ppc * US travel sales meta * Spanish US travel sales * Bilingual Spanish English US travel sales * US travel QA * UK travel sales Location:- Gurgaon, Delhi, Noida Drop cv 9931176310

We are hiring for Travel Voice Process for Gurgaon location Customer Support !! International Voice Process !! Travel Voice Any Grad can apply Salary upto 24 ctc 24*7 Shifts 5 days working 9911567769 / 9560028009 Required Candidate profile Any Graduate Fresher & Under-Graduate with Minimum 1 year of International Voice Process Experience can apply. Excellent Communication Skills 8860576337

Heya Job Seekers, UK, US, and European holiday packages-Hyderabad Min. 1 year travel sales RELEVANT experience must.NO FRESHERS Location- Banjara Hills, Hyderabad Salary upto-60k Lucrative Incentives Call/Whats app - 7304172331 Required Candidate profile Call/Whats app - 7304172331

Job description Hiring for Leading BPO. Any Fresher Applicable Excellent communication skills Shift - US Shift _ 2 Week OFF Sal - 21K to 55k + Incentives 2 Round and OFFER Walk-in Drive Today & Tom | 100+ Openings for Fresher/ Exp. Chat Process/UK Day Shift Chat / US Chat Support / UK Insurance Claims/ Australian Insurance Claims Process /US Travel / Technical Support / B2B / B2C/ UK Voice/ Inbound and Outbound Process Salary upto 6.50LPA *100 + Openings for Technical Support/Email & Chat / Insurance / Travel / B2B / B2C/ UK Voice/ Inbound and Outbound Process Salary upto 5.50LPA , All Rounds @ Infinites HR Services , Call or Whats app at 7391077621 / 7391077622. If your calls are not answered then whats app your profile on 7391077621 and we will call you back.

Group Manager - Process Training 1. Lead, train, evaluate new hires in the system 2. Plan and manage internal reinforcement and refresher trainings and feedback sessions on monthly basis 3. Work collaboratively and conduct TNA/TNI with the Quality and Operations team to identify training needs 4. Interact with client on weekly basis 5. Manage content on the Learning Management System and create training SOPs 6. Identify process gaps and fix them through process changes, refresher trainings, etc. 7. Optimize training processes for efficiency and analyze training effectiveness 8. Plan and implement training programs that will prepare employees for the next level in the domain 9. Implement training KPIs, prepare and present reports on the same 10. Storyboard and prepare learning materials for programs 11. Coach and provide feedback to trainees on their performance in class and on shop floor 12. Create new training content and update existing content to support new hires and existing staff on the floor 13. Class records to be maintained and reports/dashboards to be published to leadership on regular basis 14. Research new training methods and implement them Qualifications 1. Sound knowledge of travel domain Reservation and Ticketing, Customer Relations; someone who has full exposure to the airline and travel agency world 2. Overall travel experience of more than 12 years with experience in different domains like Guest Relations, Ticketing 3. Classroom training experience with coaching and feedback of more than 6 years in reservation and ticketing 4. Should have used new age training methodologies to train batches and be aware of various training approaches 5. Should have new hire training experience with adequate coaching and feedback opportunities 6. Ability to conduct TNA/TNI and draw up relevant training plan and training content 7. Good people management and organizational skills 8. Good knowledge of MS Office – PowerPoint, Excel and Word 9. Excellent communication skills 10. Should be able to work on multiple projects at the same time and plan and prioritize tasks 11. Should be able to work in shifts if required by the Operating teams or Clients 12. Should have completed graduation or a similar degree

Role: Training: Training new hire batches on pre-process & Process which includes domain, communications, soft skills and travel induction People Management: Should be able to identify EWS (Early Warning Signals), provide feedback, create coaching environment Key Accountability: Hiring: Hiring candidates as per client and process requirement on all communication parameters Training Performance: End to end responsibility of training deliverables like throughput, certification, early production performance, etc. Conduct interventions during process training and nesting. Detailed daily New Hire training review Reporting: Ensure all training reports including internal stakeholder and clients should be shared on time accurately Content Creation: Should be able to conduct TNI (Training Need Identification) and make changes in pre-process training plan accordingly Knowledge Management: Ensure floor agents go through timely monthly check, floor refreshers, etc. Stakeholder Management: Should be able to manage internal communication with peers, stakeholders and clients Coordination: Conduct interventions during process training and nesting TNI Refreshers: Identify agent strengths to identify areas of improvement and provide concrete work plan for improvement. Create intervention plan basis TNI including SBS, one on one coaching, briefing, classroom sessions, on floor activities Knowledge/ Qualification : Under Graduate/ Graduate Special Role Requirement: Excellent written and verbal communications. Bilingual in English and German Should be willing to work in 24*7 environment, (5 days) Should be willing to work in non-weekend offs Proficiency in MS office Travel ready Work Experience: Travel Experience: +3 Years Training Experience: Should have sound understanding of the training function and should have spent +2years in training department Corporate travel experience Certification/ Domain Certification (If Applicable) : GDS Certifications will be an added advantage.

We are hiring for US /UK & Spanish Travel Sales Executives for PPC calls & Meta calls Exp: 1-8yrs Salary range - 30k-70k + Inc Cabs & meals provided, Immediate Joiner. Location: Gurgaon, Delhi, Noida Call or Whatsapp HR Supriya @ 86904 51033 now. Required Candidate profile * Should be Ok with night shifts. * GDS / AMADEUS knowledge prefer. * Immediate Joiner preferred. * Need Excellent English Communication skills * Call HR Supriya @ 86904 51033 for telephonic interview

Experience in BPO Industry- Travel process - International Voice only Customer service - Travel (GDS & Amadeus ) Customer service - Hospitality/ Hotel process/ Travel 5.5 days working- Rotational shift and off

IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services and Consulting Services to the Travel industry worldwide. IGT boasts of a talent pool of over 10,000+ travel industry experts with its 15 state-of-the-art delivery centres and worldwide operational presence. IGT, through its innovative solutions and services, offers a unique value proposition in terms of quality, flexibility and cost savings to a large number of airlines, travel management companies, OTAs, travel technology companies, airports, railways, cruise liners and hotels. IGT Solutions provides equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these groups. Job Summary: We are seeking an experienced and dynamic Team Leader with a background in managing customer service operations for international airline processes. The ideal candidate will be responsible for driving team performance, managing escalations, and ensuring an exceptional customer experience while meeting key operational metrics. Key Responsibilities: Manage and lead a team of 1520 team members handling customer interactions in an international airline process. Monitor and manage team performance across key metrics: Productivity, Quality, Shrinkage, and Attrition . Provide floor support , resolve complex queries, and handle customer escalations effectively and efficiently. Conduct weekly performance reviews , one-on-one coaching, and mentoring for continuous improvement. Coach and onboard new team members, ensuring smooth transition and process understanding. Analyze existing workflows and recommend process improvements to enhance overall performance and CSAT (Customer Satisfaction Score) . Identify Training Needs (TNI) and bridge knowledge or skill gaps to elevate team capabilities. Track and ensure achievement of individual contributor (IC) targets across the team. Maintain AHT (Average Handling Time) within the defined limits across tenure brackets. Collaborate with support functions to ensure the smooth running of day-to-day operations. Skills & Qualifications: Experience in handling international airline processes Mandatory. Proven experience in team management with strong supervisory skills . Excellent verbal and written communication skills in English. Proficient in MS Excel and basic computer applications. Strong organizational and analytical skills with attention to detail. Ability to work in a fast-paced, high-pressure environment . Open to working in a 24x7 rotational shift setup . Preferred Experience: Minimum 13 years of experience in a Team Leader / Supervisor role within an international BPO or airline customer support process. Experience in leading customer service teams in domains like flight bookings, changes, cancellations, and frequent flyer programs. If you're passionate about delivering top-tier customer service and leading high-performing teams in the dynamic airline industry, we invite you to apply. Interested candidate can share their cv at sonam.singh1@igtsolutions.com. or at "9953150816"

Role- Spanish/US Travel Sales Executives Night shift / Rotational Shift Flight sales, PPC and mix Calls Location: Delhi, Noida Sal: up to 60k + incentives Experience 1to 5years only Travel Domain Drop Updated Cv 7991129288

Hiring in bulk for International/domestic Process Noida & Gurgaon Fresher/Experience Travel/Customer service/ Technical Support/Sales Sal Upto 6.5LPA Immediate joining Excellent communication For Further details- Call/WhatsApp Amrita-8178483737 Required Candidate profile Candidate must be oaky with #Rotational shifts and offs #Work from office/Hybrid #Excellent communication skills #Immediate Joiners

Travel Sales Agents || Spanish / English ||PPC|| Salary - 60k +incentive Exp- 1 year Locations - delhi Night / Evening shifts 5 days working both side cab send me your cv on whatsapp - 8512850830

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO/Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring experienced US Travel Sales agents with expertise in PPC/Meta calls for flight bookings and US/UK holiday packages — send your CV via WhatsApp or call HR Fatima at 7207067486

Urgent Hiring for US Travel Cruise Booking & International Sales (PPC Calls ) Minimum Experience 1 Year IN Cruise and International Process Location- Gurugram, Delhi Night shift Drop Your CV 7011890554

Contact: Rohit 9711393620 Travel Captive Unit hiring for customer service profile. We are hiring Any Graduate/ Undergraduate with Int. Voice experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal communication skills. The candidate must be staying or ready to relocate to Kolkata. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of US customers via Voice primarily. Desired Candidate Profile Any GradFresher - 27k+ Inc.+Cabs+ Free Meals Experienced- 32k+ Inc.+ Cabs+ Free Meals Perks and Benefits The maximum salary will go up to 4.5 Lakh With In hand salary - upto 32k+ Inc.+ Cabs+ Free Meals If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact: Rohit 9711393620

Greetings We are looking for Graduate Freshers interested to work in Voice/ Tech support/Travel / ED Tech Company based out of Gurgaon/Noida and Delhi Job Description: -Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: Graduate fresher can apply - Good communication skills - Must be ready to work day and night shifts Compensation: Up to Rs 2.45 to 5 LPA Shift:24*7 Work Days:5 days working with 2 days rotational offs Job location :Gurgaon/Noida/Delhi To get your telephonic interviews scheduled kindly reach out to our respective HR's Kashish- 9899117267

Travel Captive Unit hiring for customer service profile. We are hiring Any Graduate/ Undergraduate with Int. Voice experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal communication skills. The candidate must be staying or ready to relocate to Kolkata. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of US customers via Voice primarily. Desired Candidate Profile Any GradFresher - 27k+ Inc.+Cabs+ Free Meals Experienced- 32k+ Inc.+ Cabs+ Free Meals Perks and Benefits The maximum salary will go up to 4.5 Lakh With In hand salary - upto 32k+ Inc.+ Cabs+ Free Meals If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact: Kashish- 9899117267