Require a self-motivated and enthusiastic person who can understand inbound tour requirement to create itinerary and proposal. Correspond with internanational clients.Responsibilities: Itinerary and Proposal Creation: Consult with international clients to understand their travel interests, budget, and specific requirements. Design and develop unique and comprehensive tour itineraries and proposals that highlight the best experiences and attractions of the destination. Research and select suitable accommodations, transportation, activities, and local guides to fit the client's needs. Client Correspondence and Communication: Serve as the primary point of contact for international clients, providing timely and professional responses to all inquiries via email, phone, and other communication channels. Build strong rapport and trust with clients by offering expert advice, addressing concerns, and ensuring a seamless planning process. Negotiate with vendors and suppliers (hotels, transport companies, etc.) to secure the best rates and services. Tour Operations and Management: Manage all bookings and reservations, ensuring meticulous attention to detail to avoid errors. Create detailed tour documents, including final itineraries, booking vouchers, and client welcome kits. Coordinate with local partners and guides to ensure the smooth execution of all tour services. Provide support to clients during their tour, handling any unforeseen issues or last-minute changes with efficiency and professionalism. Sales and Business Development: Work towards achieving and exceeding sales targets and key performance indicators. Identify opportunities for up-selling and cross-selling additional tour services and packages. Maintain and update a customer relationship management (CRM) database with client information and communication records. Only looking for candidates residing around : Gurgaon / Sikanderpur, Gurgaon / Sector 25 Gurgaon
Require a self-motivated and enthusiastic person who can understand and execute travel requirements. Responsibilities : Client Consultation and Requirement Analysis: Engage with clients to understand their travel preferences, interests, budget, and specific needs for a leisure or business trip. Provide expert advice and recommendations on destinations, travel packages, accommodations, and transportation options. Stay up-to-date with travel trends, destination knowledge, and industry regulations to offer the best solutions. Booking and Execution: Create and present customized travel proposals that meet the client's requirements. Book flights, hotels, rental cars, and other travel services, ensuring accuracy and attention to detail. Secure the best possible rates and deals for clients by liaising with various travel suppliers and vendors. Manage all reservations and bookings through relevant booking systems and software. Client Service and Relationship Management: Serve as the primary point of contact for clients throughout the entire travel process, from the planning stage to their return. Provide clear and comprehensive travel documents, including itineraries, e-tickets, and booking confirmations. Handle any travel-related issues, such as flight changes or cancellations, with professionalism and a proactive approach. Build and maintain strong, long-term relationships with clients to encourage repeat business and referrals. Sales and Administration: Work towards achieving individual and team sales targets. Maintain accurate and detailed records of all client interactions and bookings in the CRM system. Process payments and manage billing efficiently and securely. Promote special travel packages, promotions, and loyalty programs to clients.