Travel Expert - French speaking (Delhi)

MISSION

As Travel Expert, your mission is to make French-speaking people travel in India and ensure the success of their experience with our travel agency so they wish to travel with Shanti Travel again in the future.

RESPONSIBILITIES

Sales

• Handle inbound enquiries from potential travelers and convert them into bookings.
• Communicate with operation partners to prepare travel programs / quotes.
• Listen and understand travelers expectations in order to design appropriate programs.
• Input travelers information and sales follow-up data accurately into the CRM.
• Reach individual sales targets and help the team to achieve theirs.

Service

• Ensure a perfect quality of service towards our travelers.
• Provide field advises to travelers and showcase a real expertise of the region.
• Welcome and meet guests when they are in Delhi.
• Be reactive to travelers enquiries and available 24/7 during their tour.

Production & Marketing

• Update frequently the database with hotels/experiences/partners.
• Contribute to loyalty improvement by collecting travelers feedback.
• Provide content about your destination to the marketing team (photos, videos, articles).
• Act as an ambassador of Shanti Travel.

PROFILE

• French national
• Perfect command of French; German, Spanish and/or English is a plus
• Proven track records in sales and/or customer service
• Strong in storytelling
• Feel at ease over the phone and showcase excellent social skills
• Team worker
• Perfect command of Office Pack
• Very organized with the eye for details
• Able to do multi-tasking

Start in November 2025

Please apply here:
https://connect.shantitravel.com/fr/jobs

Job Type: Full-time

Pay: From ₹90,000.00 per month

Work Location: In person

Expected Start Date: 01/11/2025