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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Travel Consultant, you will be responsible for designing and creating personalized travel packages and itineraries tailored to the preferences, budget, and current travel trends of clients. Your role will involve providing comprehensive travel information, including visa requirements, insurance options, accommodation choices, transportation details, and suggested activities to enhance the overall travel experience. Handling customer inquiries promptly and professionally is a key aspect of this role, which includes communication via phone, email, and in-person interactions. Additionally, you will be required to liaise with various suppliers, hotels, airlines, and local tour operators to secure bookings and confirm services for clients. An essential part of the job will also involve upselling additional travel services such as insurance, excursions, and upgrades to further enrich the client's journey. To excel in this position, you should have a proven track record in travel consultancy, tourism, or a related field. A deep understanding of various travel destinations, available packages, and logistical considerations is crucial. Strong communication and interpersonal skills are essential, along with the ability to engage in effective sales and negotiation practices. The role demands multitasking capabilities and the capacity to perform well under pressure situations. Fluency in English is a prerequisite for this role, and proficiency in additional languages would be advantageous. If you are passionate about curating unforgettable travel experiences and thrive in a dynamic and customer-centric environment, this role offers a rewarding opportunity to showcase your expertise and creativity in the travel industry.,

Posted 1 week ago

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13.0 - 17.0 years

0 Lacs

panaji, goa

On-site

The Tour Consultant position at AirTrip.co.in in Porvorim, Goa is an exciting opportunity for travel enthusiasts with 13 years of experience in the travel consultancy or tour planning field. As a trusted Indian travel and tourism company, AirTrip.co.in has been providing reliable and affordable travel solutions for over a decade, serving a diverse range of travelers from solo adventurers to MICE groups. As a Tour Consultant, you will play a crucial role in creating unforgettable travel experiences for customers by designing customized travel itineraries, recommending both domestic and international destinations and packages, handling inquiries, bookings, and cancellations efficiently, as well as building and maintaining strong relationships with customers to ensure high satisfaction levels. To excel in this role, you should possess a strong knowledge of various travel destinations, excellent communication and customer service skills, and proficiency in MS Office and other travel-related tools. The ability to collaborate with suppliers such as hotels, guides, and transport vendors is also essential for success in this position. If you have a passion for travel, a keen eye for detail, and the ability to provide expert advice on travel itineraries, destinations, and packages, we encourage you to apply for the Tour Consultant position at AirTrip.co.in. Join our dynamic team and be a part of delivering exceptional travel experiences to our valued customers. To apply for this position, please send your resume to Goa@airtrip.co.in or contact us at +91 73000 02434. We look forward to welcoming a dedicated and enthusiastic individual to our Goa office to help us continue providing top-notch travel services to our clients.,

Posted 2 weeks ago

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0.0 - 3.0 years

0 - 0 Lacs

haryana

On-site

Join American Express Global Business Travel as a Travel Consultant for our Chat Hub in Gurugram and embark on an exciting career in the travel industry. In this full-time role, you will be instrumental in providing exceptional travel booking and advisory services through chat-based interactions. If you are passionate about travel, possess excellent communication skills, and enjoy delivering top-notch client support, this opportunity is perfect for you. As a Travel Consultant with American Express Global Business Travel, you will be responsible for ensuring our clients receive outstanding service and support. You will handle various travel inquiries, make bookings, and resolve any issues that arise. This role is ideal for individuals who are eager to advance their careers in a dynamic and global environment. Key Responsibilities Customer Interaction: Engage with clients via chat to address travel inquiries, provide advice, and assist with bookings, ensuring high satisfaction. Travel Booking: Manage all aspects of travel bookings, including flights, accommodations, and car rentals, with precision and efficiency. Problem Resolution: Resolve client issues or concerns related to their travel plans, ensuring prompt and effective solutions. Client Assistance: Offer personalized travel recommendations and support to enhance the client experience. System Management: Utilize internal systems and tools for managing bookings and client data accurately. Service Excellence: Uphold the highest standards of customer service and adhere to American Express Global Business Travel policies and best practices. Product Knowledge: Stay informed about the latest travel trends, destinations, and company services to provide relevant advice. Quality Control: Ensure that all travel arrangements meet the quality standards and preferences of our clients. Team Collaboration: Collaborate with team members to share insights, improve processes, and achieve collective goals. Feedback Collection: Gather and relay client feedback to help enhance service offerings and address any potential improvements. Requirements Education: Bachelors degree or equivalent. Experience: 0-3 years of experience in travel consultancy or a similar customer service role, ideally in a chat-based environment. Communication Skills: Excellent written and verbal communication skills for effective client interaction. Problem-Solving: Strong problem-solving skills to handle and resolve client issues efficiently. Technical Skills: Proficiency in using chat platforms, booking systems, and relevant technology. Customer Focus: A dedication to providing exceptional customer service and meeting client needs. Adaptability: Ability to thrive in a fast-paced environment and manage multiple tasks efficiently. Benefits Competitive Salary: Enjoy a competitive salary range of 30,000 - 40,000 per month, reflecting your expertise and experience. Career Advancement: Opportunities for professional growth and career progression within American Express Global Business Travel. Global Exposure: Work with a renowned global company and gain exposure to diverse travel solutions and international clients. Employee Perks: Access to a variety of employee benefits, including health insurance, travel discounts, and more. American Express Global Business Travel is dedicated to fostering a rewarding career experience and supporting the development and success of our employees. Apply now to become a part of our Chat Hub team in Gurugram and help deliver outstanding travel experiences to our clients.,

Posted 1 month ago

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