Company Description Air Arena Tours and Travels Pvt. Ltd., established in 2005, is a leading full-service travel and tour company based in Mumbai, India. Spearheaded by Mr. Rakesh Kumar Nayak, the company has an extensive network of services across the city and continues to grow as a premier travel service provider. Our comprehensive range of travel services includes Air Ticketing, Marine Ticketing, Visa Assistance, Hotel Bookings, Tour Packages, Travel Insurance, Airport Meet and Assist, Car Rentals, and Transfers. We are accredited by IATA and TAAI, ensuring trusted and reliable travel services. Role Description This is a full-time on-site role for a Visa Executive, located in Mumbai. The Visa Executive will be responsible for handling visa applications and documentation, coordinating with clients to collect necessary information, ensuring compliance with visa regulations, and liaising with consulates and embassies. Additionally, the role involves keeping clients updated on their visa statuses and providing excellent customer service throughout the process. Qualifications Experience in handling visa applications and documentation Proficiency in coordinating and communicating with clients Assisting in document submission in the consulate Knowledge of visa regulations and compliance Excellent customer service and interpersonal skills Detail-oriented with strong organizational skills Ability to work efficiently in a fast-paced environment Bachelor's degree in a relevant field or equivalent experience Show more Show less
Company Description : Air Arena Tours and Travels Pvt. Ltd. is a prominent travel and tour company in Mumbai that offers a comprehensive range of services including Air Ticketing, Marine Ticketing, Visa Assistance, Hotel Bookings, Tour Packages, Travel Insurance, and more. The company is accredited by lATA and TAAl, ensuring high standards of service delivery and customer satisfaction. Role Description: This is a full-time on-site role for a Ticketing Consultant at Air Arena Tours and Travels Pvt. Ltd. in Mumbai. The Ticketing Consultant will be responsible for assisting customers with booking air and marine tickets, and ensuring a seamless travel experience for clients. Qualifications • Experience in Air Ticketing, Marine Ticketing, and knowledge of Visa Assistance • Strong customer service and communication skills • Attention to detail and ability to multitask in a fast-paced environment • Proficiency in using travel booking systems and software like Amadeus and Galileo (preferably knowledge of atleast 1 booking system) • Knowledge of IATA and TAAl regulations is a plus • Any bachelors degree or equivalent
As a Travel Consultant, you will be responsible for designing and creating personalized travel packages and itineraries tailored to the preferences, budget, and current travel trends of clients. Your role will involve providing comprehensive travel information, including visa requirements, insurance options, accommodation choices, transportation details, and suggested activities to enhance the overall travel experience. Handling customer inquiries promptly and professionally is a key aspect of this role, which includes communication via phone, email, and in-person interactions. Additionally, you will be required to liaise with various suppliers, hotels, airlines, and local tour operators to secure bookings and confirm services for clients. An essential part of the job will also involve upselling additional travel services such as insurance, excursions, and upgrades to further enrich the client's journey. To excel in this position, you should have a proven track record in travel consultancy, tourism, or a related field. A deep understanding of various travel destinations, available packages, and logistical considerations is crucial. Strong communication and interpersonal skills are essential, along with the ability to engage in effective sales and negotiation practices. The role demands multitasking capabilities and the capacity to perform well under pressure situations. Fluency in English is a prerequisite for this role, and proficiency in additional languages would be advantageous. If you are passionate about curating unforgettable travel experiences and thrive in a dynamic and customer-centric environment, this role offers a rewarding opportunity to showcase your expertise and creativity in the travel industry.,