Travel Advisor - (Post Sales)

Role Overview: As a Travel Sales Representative, your primary responsibility will be assisting North America clients with their travel inquiries. You will handle inbound and outbound calls to drive conversions and meet customer needs while providing high-quality customer service. It is essential to have hands-on experience with Global Distribution Systems (GDS), preferably Amadeus, to effectively address client concerns and provide solutions to travel-related issues. Staying updated on industry trends and offers specific to North America will be crucial to enhance the overall customer experience. Key Responsibilities: - Assist North America clients with travel inquiries and provide prompt solutions. - Handle inbound and outbound calls to drive conversions and meet customer needs. - Utilize hands-on experience with GDS tools, preferably Amadeus, to effectively address client concerns. - Provide high-quality customer service by handling complex travel-related queries. - Stay updated on industry trends and offers specific to North America to enhance customer experience. Qualification Required: - Minimum 1 year of experience in a North American Travel Sales process. - Hands-on experience with Global Distribution Systems (GDS), preferably Amadeus. - Strong customer service skills, including handling complex travel-related queries and providing prompt solutions. - Excellent communication skills to engage effectively with customers. - Proficiency in Punjabi and English languages. - Availability for Day Shift, Night Shift, and Overnight Shift. (Note: The company also requires knowledge in handling schedule changes, check-in, last-minute changes at the airport, customer airlines, and Amadeus. For further inquiries, contact 9915678189.) This is a Full-time job position located in Mohali with opportunities in the travel sales domain.,