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Operations Control Executive Rodic Consultants

4.0 - 6.0 years

0 - 0 Lacs

patna

Work from Office

Key Responsibilities: Establish, manage, and oversee the Operation Control Centre (OCC) for IRRMMS. Monitor real-time field data , maintenance activities, and alerts received through the mobile app and central dashboard. Coordinate with field engineers, data analysts, and system administrators to ensure accuracy and timeliness of information. Analyse data trends and generate performance reports , highlighting road conditions, maintenance progress, and exception alerts. Maintain SLA (Service Level Agreement) compliance for data entry, issue resolution, and communication flow. Support escalation management for critical road maintenance issues. Ensure smooth functioning of OCC equipment servers...

Posted 3 days ago

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