Identifying and selecting reputable and safe carriers for freight services. Generating leads and attracting new prospects, and developing a sales pipeline. Providing customers with shipping quotes. Booking orders with carriers. Assisting to prepare carriers for loads. Tracking status of loads. Collaborating with shippers, carriers and dispatchers to manage scheduled collections and drop-offs. Keeping accurate records of relevant activities. Updating customers on the status of shipments, and assisting with other inquiries. Maintaining current knowledge of market trends in transportation marketplace.
Key Responsibilities: Lead Generation & Prospecting: Identify and pursue new business opportunities through various channels. Client Relationship Management: Build and maintain strong relationships with clients to understand their needs and provide tailored solutions. Sales Presentations: Deliver compelling presentations and product demonstrations to potential clients. Negotiation & Closing: Negotiate terms and close sales deals to meet or exceed sales targets. Market Analysis: Monitor market trends and competitor activities to identify new opportunities. Team Collaboration: Work closely with marketing and product teams to align sales strategies. Reporting: Provide regular sales reports and forecasts to senior management Skills & Qualifications: Experience: Minimum of 2-5 years in sales, with a proven track record of meeting or exceeding targets. Education: Bachelors degree in Business, Marketing, or a related field. Communication: Excellent verbal and written communication skills. Negotiation: Strong negotiation and closing skills. CRM Proficiency: Experience with CRM software and Microsoft Office Suite. Analytical Thinking: Ability to analyze sales data and market trends. Leadership (for
Primary Roles of a Freight Broker: Intermediary Between Shippers and Carriers Matches freight (cargo) from shippers with available carriers (trucking companies). Facilitates communication between both parties to ensure smooth operations. Negotiation Negotiates rates with both shippers and carriers to secure competitive pricing. Ensures that the agreed price is profitable while maintaining service quality. Logistics Coordination Coordinates pick-up and delivery schedules. Manages load documentation, routing, and delivery timelines. Compliance & Documentation Ensures all transportation regulations and legal requirements are met. Prepares and manages required documents such as: Bill of Lading (BOL) Load confirmation Carrier agreements Tracking & Communication Monitors shipments in transit. Provides real-time updates to shippers regarding freight status. Resolves any issues or delays during transport. Carrier Vetting Verifies carriers' credentials (licenses, insurance, safety records). Maintains a database of reliable and compliant carriers. Customer Relationship Management Builds and maintains relationships with both shippers and carriers. Ensures customer satisfaction through reliable service delivery. Problem Resolution Handles disputes, damages, delays, or claims. Acts as a mediator in case of issues between shippers and carriers. Billing and Payment Coordination Issues invoices to shippers and processes payments to carriers. Ensures timely financial transactions and maintains financial records. Market Analysis Stays updated on freight market trends, fuel prices, and demand-supply fluctuations. Uses this data to make informed rate and routing decisions. Skills Needed: Strong negotiation and communication skills Understanding of logistics, supply chain, and transportation Knowledge of regulatory compliance (FMCSA, DOT, etc.) Problem-solving and crisis management Tech-savviness (using TMS Transportation Management Systems)