11698 Transparency Jobs - Page 46

Who We Are R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces™ for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation : Quality Analyst Role Objective: The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks with transcribes typed by listening 100% of the patient’s feedback surveys. Essential Duties and Responsibilities: Auditing for Onshore and BSO teams. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls Will be actively involved in managing escalations received externally and internally Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned. Certification: N.A. Skill Set Excellent written & verbal communication skills > Strong knowledge of MS Office (MS Excel & Power Point are Mandatory) > Excellent Personal & Interpersonal Skills > Knowledge of Quality Tools Like 5 Why's, Lean & RCA" > Good Knowledge of Denial & Follow Up Pre-requisite Thorough understanding of AR Follow Up and Denials management Should have overall 3+ years of experience in RCM Follow up Should have analytical skills & exhibit clear thinking/reasoning Should be able to comprehend & well-articulated to present his/her thought process well Should be expertise/worked in EPIC Host Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook Show more Show less

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems Ensure essential procedures are followed and help define operating standards and processes Serve as advisor or coach to new or lower level analysts Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Job Description Summary To meet the growing requirements funds services, we need Application Development Senior Programmer Analyst with strong front end tech stack NodeJS, React/Angular, JavaScript, CSS, testing framework with Mocha, Sinon, Chai any one of this required. Exposure to backend technologies especially in Java, Spring boot, microservices development with good technical abilities will be an added advantage. Key Responsibilities: Manage end to end development of Global application Application Management Maintain application hygiene and address any Risk & Control items Manage Senior Stake holders and always communicate effectively and professionally Work closely with Project Managers, Business Analysts and Operational users / Product mangers to deliver projects Provide technical and functional expertise to the team Mentor and Coach junior team members Work proactively & independently to address project requirements, and articulate issues/challenges with enough lead time to address project delivery risks Contribute to design and system architecture. Required Skills/Experience: 8+ years must have strong experience primarily in NodeJS, React, HTML,CSS having exposure to Spring, microservices, Spring Boot, REST, JSON would be an advantage Experience with development in an agile methodology using TDD/BDD best practices in a continuous integration environment with Junit Experience in front end technologies such as HTML, CSS and Javascript is required. Experience in Angular/React, JQuery is required Good knowledge of DevOps and CI/CD practices using tools like Git/Bitbucket, Maven, SONAR, Jenkins, TeamCity is a must Experience in Deployment Automation (preferably Urban Code Deploy) is desirable Working knowledge of containerization solutions (preferably OpenShift and Docker) High levels of ownership and commitment on deliverables Strong Communication Skills, Strong Analytical skills Qualification Bachelors/master’s degree either in technology disciplines This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

The Data Analytics Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Responsibilities: Identifies policy gaps and formulates policies. Interprets data and make recommendations. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Makes judgments and recommendations based on analysis and specialty area knowledge. Researches and interprets factual information. Identifies inconsistencies in data or results, define business issues and formulate recommendations on policies, procedures or practices. Exchanges information in a concise and logical way as well as be sensitive to audience diversity. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 0-2 years experience using tools for statistical modeling of large data sets Education: Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Experience as a python developer with expertise in automation testing to design, develop, and automate robust software solutions and testing frameworks like Pytest, Behave etc. 2-4 years of experience as Big Data Engineer to develop, optimize, and manage large-scale data processing systems and analytics platforms. 3-4 years of experience in distributed data processing & near real-time data analytics using PySpark. Familiarity with CI/CD pipelines, version control systems (e.g., Git), and DevOps practices ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Data Analytics ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Now Hiring: Experienced HR Professional – USA-Based Logistics Company (5+ Years Established). We are actively seeking a seasoned HR professional who has truly lived the ups and downs of the logistics industry. If you're someone who knows the realities of this fast-paced sector and thrives in a performance-driven environment, we want to hear from you. At our 5+ years established USA logistics company, we believe in transparency and results. No fake promises, no unrealistic commitments—just real support, stability, and rewarding opportunities for the right individual. What We’re Looking For: HR expert with proven success in target-based hiring, specifically for experienced logistics staff. A sharp, creative thinker who brings fresh ideas to elevate team morale and foster a high-energy, positive workplace. Must have skills: Someone passionate about employee engagement, capable of organizing fun, meaningful activities and recreational events that boost motivation and performance. What We Offer: A stable and supportive environment Monetary benefits and growth opportunities based on performance The freedom to take charge, innovate, and make a real impact! If you're a challenge-seeker who understands what it takes to build a strong, driven team in the logistics space—this is your opportunity. Please reach out at [hr@amtrixinfotech.com] to discuss how you can grow with us. Show more Show less

Company Description Favourite Motors Pvt Ltd is a one-stop solution provider for passenger vehicles since 2019, specializing in all car-related services. Located in Shela, Ahmedabad, we prioritize trust, transparency, and expert management in our operations. Role Description This is a full-time on-site role for a Service Advisor at Favourite Motors Pvt Ltd. The Service Advisor will be responsible for customer satisfaction, providing customer-focused service, handling customer service interactions, and communicating effectively with clients on aftersales services. Qualifications Customer Satisfaction and Customer-focused Service skills Customer Service and Communication skills Aftersales knowledge and experience Excellent interpersonal skills Ability to handle multiple customer inquiries simultaneously Previous experience in automotive or customer service industry preferred Strong problem-solving abilities High school diploma or equivalent required Show more Show less

MyTyles redefines the tiling experience by effortlessly merging online convenience with offline expertise. Based in the bustling city of Bangalore, India, we take pleasure in being the pioneers, providing a wide range of tiles through virtual and physical storefronts. Transparency, diversity, and unshakable devotion are the foundations of our culture, guaranteeing that each customer gets the ideal solution for their specific requirements. Since our inception in 2016, we’ve envisioned a future where purchasing tiles is as simple as a few taps and clicks. Our carefully chosen selection features a harmonic mix of imported treasures and locally created marvels, appealing to the sophisticated tastes of modern households. From kitchen to bathroom, walls to floors, our tile collection reflects the wide spectrum of Indian design sensibility. Crafted with precision and love, each tile in our collection exemplifies perfection, owing to cutting-edge technology and premium materials. Whether you like sleek modernism or rustic charm, our tiles are painstakingly crafted to improve any area and leave an indelible impact. The Role Key Responsibilities Online Chat & Call Handling: Respond promptly and professionally to customer inquiries via live chat and inbound calls. Provide accurate information about our tiles, ceramics, designs, pricing, and availability. Assist customers in choosing the right products based on their needs and preferences. Escalate technical or complex queries to the appropriate department (Sales, Technical, Logistics). Customer Experience & Coordination: Maintain a warm, helpful, and knowledgeable tone with all online interactions. Help coordinate sample requests, orders, and follow-ups with the internal team. Guide customers through the website or catalog if they are having trouble navigating products. Administrative & CRM Duties: Log all customer interactions in the CRM or customer service platform. Maintain records of customer feedback, inquiries, and resolutions. Prepare basic reports on frequently asked questions or issues for improvement purposes. Ideal Profile Requirements Minimum High School Diploma; Bachelor's degree is a plus. 1–2 years of experience in a customer-facing role, preferably in the tiles, ceramics, or building materials industry. Strong written and verbal communication skills in English, Kannada, Hindi, Telugu and Tamil . Good typing speed and familiarity with chat platforms. Basic knowledge of tiles, ceramics, or interior materials preferred (training provided if needed). Experienced with the ability to multitask across systems (CRM, chat, call tools). What's on Offer? Attractive compensation package Role involving team management opportunities Opening within a company with a solid track record of success Show more Show less

Modi Builders is a premier construction and property development company based in Hyderabad with over three decades of expertise in residential real estate. With more than 15 expansive residential projects comprising over 500 apartments each, totaling approximately Rs. 8500 Crores, we are committed to continual expansion through the addition of new ventures. At Modi Builders, we take pride in our unwavering commitment to honesty and construction excellence. With a steadfast “Customer First” approach, we prioritize transparency in all our endeavors. Our competitive pricing stems from our reliance on company-owned land and in-house construction processes. Having fulfilled the dream of owning a home for countless individuals since our inception, we aspire to extend the same privilege to you. Join us on your journey towards realizing your dream home! The Role Present purchase offers to property sellers, ensuring clear communication of sales terms and facilitating negotiations to achieve favorable outcomes. Negotiate prices and other sales terms, leveraging market knowledge and insights to maximize value for both buyers and sellers. Conduct comparative market analysis to assess property values, analyzing recent sales data and market trends to determine competitive market prices. Appraise property values accurately, considering factors such as location, property condition, and market demand. Develop and implement strategic initiatives to drive sales growth, enhance market presence, and achieve business objectives. Lead and mentor the sales team, providing guidance, support, and training to optimize performance and foster a culture of excellence. Collaborate with internal departments, including marketing, finance, and legal, to ensure seamless execution of sales operations and compliance with regulatory requirements. Build and maintain strong relationships with clients, developers, and other stakeholders, representing the organization professionally and ethically. Monitor and analyze key performance indicators, sales metrics, and market trends, identifying areas for improvement and implementing corrective actions as necessary. Stay updated on industry developments, competitor activities, and market dynamics, leveraging insights to inform strategic decision-making and drive innovation. Ideal Profile Requirements Overall 10+ Years and Minimum 5+years of experience Sales Manager in the construction/real estate industry, with a proven track record of success in sales and leadership roles. Well-groomed and pleasant personality with excellent communication, negotiation, and interpersonal skills. Strategic thinker with a strong business acumen and the ability to drive results in a competitive market environment. Experience in presenting purchase offers, negotiating sales terms, and appraising property values. Strong leadership skills with the ability to inspire, motivate, and empower teams to achieve goals and exceed expectations. Laptop preferred for seamless communication and workflow What's on Offer? Flexible working options Attractive Salary & Benefits Show more Show less

We are seeking a highly skilled QA Automation Engineer to lead and enhance our test automation strategy. The ideal candidate will have strong expertise in API testing using RestAssured, BDD methodologies, and the ability to build reusable automation frameworks with minimal configuration. This role involves driving quality assurance initiatives, coaching team members, and continuously improving testing efficiency. Job Description Key Responsibilities: Design and develop a robust, reusable, and scalable test automation framework with minimal configuration for API, UI, and integration testing. Implement and maintain automated test scripts using RestAssured for API testing. Utilize BDD frameworks like Cucumber, JBehave, or SpecFlow to write and execute behavior-driven test cases. Ensure seamless integration of the automation framework with CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps, etc.). Develop and execute end-to-end automated tests covering functional, regression, and performance testing scenarios. Work closely with development teams to understand business requirements and translate them into testable scenarios. Act as a key leader in the development and execution of software quality methods and processes. Drive continuous improvement in software quality assurance standards, ensuring adherence to best practices. Develop, execute, and document software test plans using both automated and manual testing to ensure products meet design specifications. Assist with transforming manual test documentation into automated test scripts to improve efficiency. Present progress and results of automated testing efforts to appropriate teams and stakeholders. Continuously enhance testing productivity and efficiency using innovative tools and techniques. Utilize test standards, procedures, and functional specifications for structured testing approaches. Setup, configure, and maintain automated testing environments in a continuous integration setting. Stay current with emerging technologies and best practices in the automation testing domain. Coach, mentor, and support other software quality engineers, fostering a culture of learning and excellence. Communicate effectively, manage conflict among team members, and remove impediments to ensure smooth testing execution. Required Skills & Experience 5+ years of experience in test automation with a strong focus on API testing using RestAssured. Expertise in BDD frameworks such as Cucumber, JBehave, or SpecFlow. Experience in building reusable automation frameworks with minimal setup and configuration. Strong knowledge of software testing principles, unit testing, and story writing for automation. Proficiency in Java/Python and test automation frameworks like TestNG, JUnit, or Cucumber. Hands-on experience with ReadyAPI, JUnit, and API testing methodologies (REST, SOAP, GraphQL). Experience in version control systems like Git and CI/CD tools such as Jenkins, Azure DevOps, or GitHub Actions. Ability to design and execute both automated and manual test cases effectively. Strong problem-solving, analytical, and debugging skills. Excellent communication, conflict management, and stakeholder engagement skills. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Relevant work experience in both front-end and back-end application design and development based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills And Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less

Modi Builders is a premier construction and property development company based in Hyderabad with over three decades of expertise in residential real estate. With more than 15 expansive residential projects comprising over 500 apartments each, totaling approximately Rs. 8500 Crores, we are committed to continual expansion through the addition of new ventures. At Modi Builders, we take pride in our unwavering commitment to honesty and construction excellence. With a steadfast “Customer First” approach, we prioritize transparency in all our endeavors. Our competitive pricing stems from our reliance on company-owned land and in-house construction processes. Having fulfilled the dream of owning a home for countless individuals since our inception, we aspire to extend the same privilege to you. Join us on your journey towards realizing your dream home! The Role SR RCC We are looking for Senior RCC Engineers who is having good skills sets in RCC (slabs, beams, columns and foundations are made up of reinforced cement concrete.) Responsibilities Study of drawings and specifications received from Designing Department Ensure Project execution as per WBS and update project manager regarding progress/ delays via daily / weekly reports. Raising vendor requirements & timelines as per the WBS 30 days before planned start of activities. Ensure that all Construction executions are completed as per sanctioned drawings, specification & contracts . Identification of material, manpower, equipment for smooth execution of project work on the specific site Ensuring complete Safety on site and quality control during the Construction execution activities. Ensure Wastage control during the Construction execution activities Ensure proper reuse of wastage & excavated material within project site Smooth handover of all completed units to Client & Common areas to PMS team after completion of project in timely & error-free manner. Verification of the quantities of material required as per the drawing as prepared by engineers. Monitoring the material schedule and consumption on a daily/ weekly basis based on reports prepared by engineers Ideal Profile Requirements BE in Civil 10+ years of experience in a role of Senior Engineer RCC Strong technical skills Excellent leadership, communication and project Managerial Skills Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹55,000.00 per month What's on Offer? Attractive Salary & Benefits Work alongside & learn from best in class talent Show more Show less

Modi Builders is a premier construction and property development company based in Hyderabad with over three decades of expertise in residential real estate. With more than 15 expansive residential projects comprising over 500 apartments each, totaling approximately Rs. 8500 Crores, we are committed to continual expansion through the addition of new ventures. At Modi Builders, we take pride in our unwavering commitment to honesty and construction excellence. With a steadfast “Customer First” approach, we prioritize transparency in all our endeavors. Our competitive pricing stems from our reliance on company-owned land and in-house construction processes. Having fulfilled the dream of owning a home for countless individuals since our inception, we aspire to extend the same privilege to you. Join us on your journey towards realizing your dream home! The Role We are looking for a skilled MEP - Electrical Engineer with experience in the construction industry to join our team. The ideal candidate will be responsible for designing, planning, and overseeing the electrical systems and infrastructure for various building projects. This role requires a strong understanding of electrical engineering principles and the ability to manage projects from conception to completion. Responsibilities Develop detailed electrical designs and plans for construction projects, including power distribution, lighting, fire alarm, and other electrical systems. Manage electrical projects from initial concept through completion, ensuring adherence to specifications, timelines, and budgets. Collaborate with architects, contractors, and other engineers to integrate electrical systems with other building systems. Ensure all designs and installations comply with local, state, and federal codes and regulations. Specify materials and equipment for electrical systems, ensuring quality and cost-effectiveness. Conduct site inspections and tests to verify that electrical systems are installed correctly and function as intended. Identify and resolve issues related to electrical systems during the design, construction, and post-construction phases. Prepare and maintain comprehensive documentation, including drawings, specifications, and reports. Stay updated with the latest trends, technologies, and best practices in the electrical engineering and construction industries. Ideal Profile Requirements Education: Bachelor’s degree in Electrical Engineering/MEP Electricals or a related field. Experience: Minimum of 3-5 years of experience in electrical design and engineering within the construction industry. Certifications: Professional Electrical Engineer Technical Skills: Proficient in AutoCAD, Revit, and other electrical design software. Knowledge: Strong understanding of electrical codes, standards, and regulations (e.g., NEC). Skills: Excellent problem-solving skills, attention to detail, and ability to work independently. Communication: Strong written and verbal communication skills. Advanced knowledge of power systems, lighting design, and fire alarm systems. What's on Offer? Work in a company with a solid track record of performance Work alongside & learn from best in class talent Attractive Salary & Benefits Show more Show less

The Opportunity: Based out of our office in Bangalore and working at Sitetracker as a Senior Project Manager, you won’t just oversee timelines—you’ll drive enterprise-level impact. You will be part of projects that spread across the whole of APAC covering the far east, ASEAN as well as ANZ often working with customers across different time zones and cultures. This role is at the heart of aligning strategic goals with project execution, ensuring that initiatives deliver measurable business value across global teams. You’ll lead complex, cross-functional projects that span departments and time zones, breaking down silos and driving alignment among diverse stakeholders. This high-visibility role requires you to take complete ownership of every project outcome, from initiation to successful delivery. You are the ultimate driver of success, ensuring that all aspects align to achieve the desired business value and customer success criteria. Success hinges on your proactive approach to anticipating challenges, mitigating risks, and driving internal and external party behaviors towards shared goals. Governance and project health is the priority. With a focus on delivery, reporting, and resource optimization, you’ll act as the trusted link between strategic vision and operational delivery. This is a rare chance to own high-visibility programs, work directly with executive leadership, and help shape the future of our enterprise PMO practices. For high-performing project leaders, this is a career-defining platform—offering exposure and autonomy. What You'll Do: You’ll lead high-impact, cross-functional projects from start to finish—keeping them on time, on budget, and aligned with global business goals. You’ll turn strategy into action by building clear plans, proactively managing risks, and driving results that deliver real business value. You’ll be intimately familiar with project contracts to understand the impact of scope changes, subscription changes, and levels of effort. You’ll be the go-to connector across teams, breaking down silos and keeping stakeholders aligned across time zones. You’ll own governance and reporting, provide sharp updates to execs, and ensure every project meets PMO standards. You’ll hold internal cadences with all parties related to the customer including post project resources to optimize for onboarding and long term customer success. Your proactive engagement will be key to fostering collaboration and ensuring smooth transitions. You’ll improve how we deliver, standardizing tools and processes to boost efficiency and visibility. You'll ensure our customers are set up for long-term adoption and success on the Sitetracker platform, all while rigorously maintaining project budget and timelines. The Skills You'll Have: Strategic Project Management Proven ability to lead multiple complex, cross-functional software implementations across enterprise and SME customers in global regions (ANZ & Asia) using both agile and waterfall methodologies Able to dedicate and manage your time to deliver projects across different time zones (+1 IST to +5 IST) Expert in aligning project execution with strategic goals—turning vision into actionable plans, managing scope, contracts, and change orders, and owning results from initiation to post-launch Quickly assesses urgency and impact across competing priorities to reallocate resources and ensure timely, high-quality delivery Drives governance through clear accountability, issue/risk mitigation, and proactive status reporting—delivering insight-driven updates and recommendations to C-level stakeholders Leverages KPIs and business impact metrics to guide decision-making and demonstrate project ROI to executive audiences Builds trusted relationships with senior executives and tailors communication to align project updates with business priorities Stakeholder & Relationship Management Builds trusted relationships with internal and external stakeholders by deeply understanding their goals, pain points, and communication preferences Skilled in identifying and mapping stakeholder landscapes—executives, business users, technical teams, and vendors—to ensure alignment and sustained engagement Leads with influence, not authority, using data-driven insights to manage expectations, articulate trade-offs, and unify misaligned teams Creates a collaborative project environment that promotes transparency, shared ownership, and long-term stakeholder partnerships Navigates strained relationships or at-risk projects with calm, credible communication and a solution-oriented mindset Technical Aptitude & Operational Rigor Fluent in enterprise software concepts including Salesforce cloud architecture, custom development, integrations, and data migration—enabling confident collaboration with engineers, architects, and product teams Reads and interprets technical documentation, APIs, and architecture diagrams to validate feasibility and identify risks early in delivery Proficient in using tools like Jira, Confluence, GitHub, Excel, and PowerPoint to drive execution, track progress, and surface insights that inform decisions Understands data models, relational databases, and reporting tools to process complex project data and generate real-time dashboards for monitoring and reporting Process Optimization Identifies inefficiencies, bottlenecks, and redundancies in workflows, driving structured improvements to streamline delivery and enhance user experience Facilitates cross-functional workshops and discovery sessions across time zones to co-design scalable, future-state processes Balances global standardization with regional or legal customizations—tailoring rollout approaches based on each country’s change-readiness level Introduces delivery frameworks and toolkits that enable consistent execution and repeatable success across projects Champions continuous improvement through feedback loops and retrospective analysis to enhance delivery practices and customer adoption over time Within 90 Days, You'll: Establish a comprehensive understanding of the Sitetracker’s operational, technical, and customer’s landscape to align software implementation goals with business priorities Understand current project readiness (tools, resources, teams, timelines) and identify major risks, gaps, and dependencies across projects Build relationships with executive stakeholders, regional leaders, and key cross-functional teams to ensure support from the relevant stakeholders for the project success Learn and begin applying Sitetracker’s delivery methodology, including its governance framework, cadence structure, and success metrics Deliver an executive-level presentation on early insights, budget, issue/risk mitigation strategies, and implementation timeline Within 180 Days, You'll: Successfully launch and complete at least one full implementation, demonstrating measurable value and scalability Optimize implementation processes by introducing standardization in each step of the project development life-cycle Drive a data-driven feedback loop across teams to continuously refine implementation efficiency, user engagement, and team performance Secure high satisfaction ratings from regional stakeholders, ensuring alignment with business objectives and addressing region-specific nuances Build trust and alignment with C-level executives and other stakeholders, tailoring communication to each while managing expectations and project trade-offs Within 365 Days, You'll: Lead the successful end-to-end implementation for at least 3 projects across all planned regions, including one complex enterprise Salesforce deployment with integration/custom dev components with documented ROI and executive endorsement Achieve and exceed target KPIs for system adoption, operational efficiency gains, and end-user satisfaction across all regions Standardize end-to-end project delivery and governance framework, enabling consistent execution, stakeholder engagement, and post-deployment value realization across projects across regions Serve as strategic advisor to executives, influencing roadmap decisions and new business initiatives using insights from analytics, retrospectives, and post-mortems Create a repeatable regional rollout playbook, including process maps, stakeholder engagement plans, risk escalation models, and change-readiness matrices tailored by country Show more Show less

Your Team Responsibilities MSCI has an immediate opening in of our fastest growing product lines. As a Lead Architect within Sustainability and Climate, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications on modern cloud-based technologies. As a core technical contributor, you are responsible for conducting critical architecture solutions across multiple technical areas to support project goals. The systems under your responsibility will be amongst the most mission critical systems of MSCI. They require strong technology expertise and a strong sense of enterprise system design, state-of-the-art scalability and reliability but also innovation. Your ability to take technology decisions in a consistent framework to support the growth of our company and products, lead the various software implementations in close partnerships with global leaders and multiple product organizations and drive the technology innovations will be the key measures of your success in our dynamic and rapidly growing environment. At MSCI, you will be operating in a culture where we value merit and track record. You will own the full life-cycle of the technology services and provide management, technical and people leadership in the design, development, quality assurance and maintenance of our production systems, making sure we continue to scale our great franchise. Your Skills And Experience That Will Help You Excel Prior senior Software Architecture roles Demonstrate proficiency in programming languages such as Python/Java/Scala and knowledge of SQL and NoSQL databases. Drive the development of conceptual, logical, and physical data models aligned with business requirements. Lead the implementation and optimization of data technologies, including Apache Spark. Experience with one of the table formats, such as Delta, Iceberg. Strong hands-on experience in data architecture, database design, and data modeling. Proven experience as a Data Platform Architect or in a similar role, with expertise in Airflow, Databricks, Snowflake, Collibra, and Dremio. Experience with cloud platforms such as AWS, Azure, or Google Cloud. Ability to dive into details, hands on technologist with strong core computer science fundamentals. Strong preference for financial services experience Proven leadership of large-scale distributed software teams that have delivered great products on deadline Experience in a modern iterative software development methodology Experience with globally distributed teams and business partners Experience in building and maintaining applications that are mission critical for customers M.S. in Computer Science, Management Information Systems or related engineering field 15+ years of software engineering experience Demonstrated consensus builder and collegial peer About MSCI What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com Show more Show less

Your Team Responsibilities We are seeking an experienced and detail-oriented Senior Associate to join our Real Estate Data Team. This role will focus on ensuring the accuracy, completeness, and reliability of real estate data within our systems, supporting decision-making, compliance, and reporting functions. The ideal candidate has a strong background in real estate data management, quality control, and analytics, with a keen eye for detail and a passion for data integrity. Your Key Responsibilities Working as part of a growing team of real estate performance analysts who provide real estate direct property indexes, benchmarks, performance analysis reports, and custom/ bespoke analysis to global real estate asset managers and asset owners Key Responsibilities: Data Quality Assurance: Implement and oversee data quality controls for real estate data, including validation, cleansing, and verification processes. Perform regular audits of data to ensure accuracy and compliance with internal and external standards. Develop and maintain data quality metrics and KPIs to track and improve data quality over time. Data Management & Improvement: Collaborate with cross-functional teams to understand data needs and requirements. Identify and address data quality issues and root causes by designing and implementing solutions that improve data reliability. Coordinate with data providers and vendors to ensure timely and accurate delivery of real estate data. Reporting & Analytics: Generate periodic reports on data quality performance, trends, and improvement areas for senior management. Support data-driven decisions by providing accurate data and insights to stakeholders across the organization. Assist in the development of dashboards and visualization tools for real-time monitoring of data quality metrics. Process Optimization & Automation: Identify opportunities to streamline and automate data quality processes, reducing manual intervention and enhancing efficiency. Participate in system upgrades, data migrations, and other initiatives, ensuring data integrity and smooth transitions. Compliance & Governance: Ensure adherence to data governance policies and industry regulations for real estate data. Assist in the development and implementation of data governance frameworks, standards, and best practices. Train team members and other stakeholders on data quality policies and protocols. Your Skills And Experience That Will Help You Excel 6-9 years of experience in the financial services industry Proficiency in data quality tools and software (e.g., SQL, Python, R) and familiarity with data visualization tools (e.g., Tableau, Power BI). Strong analytical, problem-solving, and attention-to-detail skills. Ability to communicate complex data concepts to non-technical stakeholders effectively. Collaborative team player with a proactive approach to improving data quality processes. About MSCI What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com Show more Show less

What is special about Lighthouse? Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together. What’s unique about this role? The Lighthouse Associate Director, Managed Review AP is responsible for onsite leadership of Lighthouse’s Managed Review function in India and driving collaboration with the broader Lighthouse Managed Review leadership team. Responsibilities include providing leadership and guidance to Review Managers in delivery of Lighthouse Managed Review in India. This role is accountable for performance and results delivered by Lighthouse India Managed Review. The Associate Director will support the sales team, engage in client discussions, and collaborate with Lighthouse teams to provide optimized client solutions. This is a dynamic leadership role advancing Lighthouse’s tech-forward approach enabling our clients to drastically reduce spending on linear document review. You will gain exposure to Lighthouse’s market-disruptive technologies, collaborate with internal stakeholders, execute across client industries, and engage in marketplace activities. What will this person do? Monitor Managed Review India projects to establish priorities and ensure all client objectives are met. Ensure effective collaboration with Lighthouse US and EMEA Managed Review, Client Services, and other Lighthouse delivery teams. Assist in ongoing assessment of revenue and service level metrics. Drive best practices within Lighthouse Managed Review Working with Lighthouse Managed Review leadership, create an organizational strategy for successful implementation of enterprise-level work. Participate in sales support and client relationship activities, including client pitches, business reviews, and coordination of onsite visits. Develop and maintain a high performing team, departmental processes, and recommendations on the infrastructure necessary to support service delivery and enable scalable growth. Provide vision, leadership, direction, and coaching to ensure continuous and successful employee development. Drive continual identification, development and implementation of delivery improvements focused on technology, people, and process. Manage the Lighthouse Managed Review India department, including 1:1s, performance reviews, reporting, administration, training, and mentorship, and providing continuous feedback. Perform other related duties as assigned. Bring your passion and together we will shine. It would also be great if you had the following: Eight+ years of experience leading a large-scale managed document review delivery team. Bachelor’s or Master’s degree in law Eight+ years of experience providing sales support or overseeing managed review client relationships (experience coordinating and leading client onsite meetings preferred) Experience overseeing delivery of managed review for complex financial services and pharmaceutical clients strongly preferred. Excellent eDiscovery subject-matter communication and exceptional customer service demeanor Experience with monitoring and analyzing productivity, utilization and financial metrics preferred. Ability to work effectively internally and with clients. Excellent organizational, planning, prioritization, and problem-solving skills Mindset to positively contribute to meeting financial targets and other Managed Revie KPIs Ability to multitask, prioritize and organize under pressure. Working knowledge of eDiscovery technology, including Relativity and other Lighthouse Review technologies Work Environment and Physical Demands Duties are performed in a typical office environment while at a desk or computer table. Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting. Duties may require being on call periodically and working outside normal working hours (evenings and weekends). Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are! As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets. This role will be eligible to participate in an annual bonus or incentive program. As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients, and our people do what they do best—shine. This position will work for and be employed by Lighthouse's India subsidiary, which is an independent company located in India. Show more Show less

Req ID: 326287 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce /nCino Developer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role : Salesforce/ nCino Developer Techical Skills: Salesforce Development Apex, Lightning Web Components (LWC), Aura, Salesforce Flows, Approval Processes, Asynchronous Apex, Triggers, Batch Jobs, REST APIs, Microservices, External Callouts nCino Solutions nCino UI Configuration, Product Configuration, Fee Configuration, Document Management, DocuSign, Equifax, Codex DevOps & CI/CD CloudBees, Jenkins, Git, Bitbucket, Continuous Integration, Deployment Automation Security & Compliance Role Hierarchies, Profiles, Permission Sets, Sharing Rules About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less

Requisition Id : 1617123 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Consultant-FS-Assurance-ASU - TR - Technology Risk - Gurgaon FS : Amid comprehensive regulatory change, today’s financial services institutions are focusing on digital transformation, convergence and disruption from an array of non traditional competitors — all while meeting greater demands for trust and transparency. To address this delicate balance of issues, our proficient team of business strategists, technologists and industry leaders bring fresh thinking and sector knowledge across banking and capital markets, insurance, and wealth and asset management. The results are seamless collaboration, innovative problem solving, breakthrough performance gains and sustainable value creation. We recruit, train and foster a diverse set of people who give their minds to building the future of financial services. Together, we explore new perspectives with innovative and innovative thinking to deliver exceptional client service and ensure that what we do today, counts for tomorrow. ASU - TR - Technology Risk : Assurance’s purpose is to inspire confidence and trust to enable a complex world to work. We do so by protecting and serving the public interest, promoting transparency, supporting investor confidence and economic growth and fostering talent to provide future business leaders. We help clients by: Ensuring their accounts comply with the requisite audit standards Providing a robust and clear perspective to audit committees and Providing critical information for stakeholders. Our Service Offerings include External Audit, Financial Accounting Advisory Services (FAAS), IFRS & US GAAP conversion, IPO and other public offering, Corporate Treasury - IFRS 9 accounting & implementation support etc. Your key responsibilities Technical Excellence Experience Of Working On FS Clients Is Preferred IT audits including statutory and internal audits IT General Controls (ITGC) testing IT Application Controls (ITAC) testing / IT Automated Business Controls testing IT Infrastructure risks and control assessments IT SOX 404 SOC1, SOC2 audits and reporting IT Compliance and regulatory reporting Risk and control assessments considering emerging technologies such as cloud, RPA, AI/ML, Blockchain etc Certifications preferred: CISA, CISSP, CISM, CRISC, CCSK and others (if relevant). Skills and attributes To qualify for the role you must have Qualification BE/ B.Tech,, or MSC in Computer Science/Statistics or M.C.A or MBA in Finance or IT Experience 3+ years of relevant experience in field of IT Audits Should have played client facing role in managing audits Experience Of Working On FS Clients Is Preferred IT audits including statutory and internal audits IT General Controls (ITGC) testing IT Application Controls (ITAC) testing / IT Automated Business Controls testing IT Infrastructure risks and control assessments What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. Show more Show less

About The Role Grade Level (for internal use): 08 The Team Solutions Operations is the industry leader in leveraged loan, private equity and high-yield solutions and provides comprehensive products and services for portfolio management, administration, reporting, and analysis. Through our numerous platforms, managed services, or full outsourcing to front to back-office functions, Solutions Operations offers flexible and unique solutions tailored to client needs. The Impact S&P Global has an opening for an analytical and detail-oriented individual to handle data maintenance, support, training, reporting, and business analysis activities for clients’ Structured Finance Obligations, including CLOs, CBOs, and Swaps. The position offers exposure to external industry entities such as portfolio managers, custodians, and agent banks. Candidate should display strong financial adaptability, PC skills, and expect full accountabilities for all assigned projects. What’s In It For You An individual will be aligned within our finance operations vertical and will be responsible to manage daily BAU, conducting analysis and reconciling client transactions. You will be communicating with global business partners to understand changes in process and implementing process changes in-house. Responsibilities Provide quality control for data processed within the WSO environments. Process trade settlement in WSO Admin as well as new borrowings, increases, rollovers, pay downs, commitment reductions, etc. maintain current accuracy standards based on the information provided by client. Responsible for accurately processing daily activity, new deal closings, restructures, and amendments for all asset types (Loans, Bonds, ABS, Equities, CDS) by reviewing source documentation and faxes from agent banks. Process interest, commitment fees and investigate discrepancies when necessary. Review system generated reports to ensure proper monitoring of the facilities and handle exceptions items. Interact with appropriate individuals/entities to gather all pertinent information/details to reflect date accurately in the system. Handle requests from different departments/clients within an hour turn around. Complete special projects as assigned. Creativity to go beyond current tools to deliver the best solution to the problem, ability and comfort with working independently and making key decisions on projects and business critical activities. What We’re Looking For At least One year of relevant, industry experience. Bachelor’s from accredited institution or equivalent work experience needed Business/Finance/Accounting strongly recommended Strong Computer skills – Microsoft Office suite Strong work ethic – organized, detail oriented, analytical, task driven About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group) Job ID: 316593 Posted On: 2025-06-13 Location: Gurgaon, Haryana, India Show more Show less

Job Summary As a Program Director with extensive experience you will oversee the strategic planning and execution of projects within the SmartCOMM and SQL Developer Data Modeler domains. Your role will involve ensuring the successful delivery of projects aligning them with organizational goals and driving innovation in Life and Annuities Insurance. This hybrid role requires a deep understanding of technical and domain skills to enhance project outcomes. Responsibilities Lead the planning and execution of projects ensuring alignment with organizational objectives. Oversee the development and implementation of data models using SmartCOMM and SQL Developer Data Modeler. Collaborate with cross-functional teams to drive project success and innovation. Ensure projects are delivered on time within scope and within budget. Provide strategic direction and guidance to project teams to achieve desired outcomes. Monitor project progress and make necessary adjustments to ensure successful delivery. Facilitate communication and collaboration among stakeholders to enhance project efficiency. Identify and mitigate risks to ensure project success and minimize disruptions. Develop and maintain project documentation to ensure transparency and accountability. Foster a culture of continuous improvement and innovation within the team. Utilize domain expertise in Life and Annuities Insurance to enhance project relevance and impact. Drive the adoption of best practices and industry standards in project management. Ensure compliance with organizational policies and regulatory requirements. Qualifications Possess extensive experience in SmartCOMM and SQL Developer Data Modeler. Demonstrate strong project management skills with a focus on strategic planning and execution. Exhibit excellent communication and collaboration abilities. Have a deep understanding of Life and Annuities Insurance domain. Show proficiency in risk management and problem-solving. Display a commitment to continuous improvement and innovation. Hold a relevant certification in project management or data modeling. Certifications Required PMP Certification SmartCOMM Certification Show more Show less

Req ID: 325282 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Snowflake to join our team in Hyderabad, Telangana (IN-TG), India (IN). Snowflake and Data Vault 2 (optional) Consultant Extensive expertise in DBT, including macros, modeling, and automation techniques. Proficiency in SQL, Python, or other scripting languages for automation. Experience leveraging Snowflake for scalable data solutions. Familiarity with Data Vault 2.0 methodologies is an advantage. Strong capability in optimizing database performance and managing large datasets. Excellent problem-solving and analytical skills. Minimum of 3+ years of relevant experience, with a total of 5+ years of overall experience. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less

Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait . We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. Additional Information About the Department Global Generics India Global Generics India business journey began in 1986. In the last three decades, we have grown as a trusted name in the healthcare industry and rank as one of the top 10 Pharma Companies in the Indian Pharma Market (IPM) as per IQVIA MAT (November 2022). Our commitment to Lead Ahead has helped us move ranks from 16th position to 10th position (IPM) in the last four years. We are a fast-growing organisation with double-digit growth and significant market share in domestic markets. Currently, we rank among the top 5 in oncology, anti-allergy and gastrointestinal diseases and the top 10 in a few other therapy areas. Our focus is on leveraging our digital capabilities, collaborations, innovations and inorganic opportunities to become the top 5 companies in the Indian Pharma Market. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/ Show more Show less

Company Description At Trustonic our products are making a difference across the world. One moment we’re ensuring low-income families worldwide can access the life-changing benefits of an internet-enabled smartphone. The next we’re protecting the safety and integrity of the vehicles we drive and the devices we care about. We pride ourselves on living by the Trustonic culture code, a blueprint for our journey that recognises that great working environments don’t guarantee success, but bad ones almost always ensure failure. Working here, you’ll find a company that celebrates its diversity and is looking to do the right thing: for each other, the community and the planet. We believe in equal opportunities and take to heart the old African proverb ’If you only want to go fast, go alone. If you want to go far, go together’. We work flexibly when and where we’re at our best, but regardless of how you choose to work, we’ll make sure you feel like one of the team. Click here if you would like to find out more about Trustonic's culture code. If you would like to work in a fast-moving global technology company, with great ambition, then we’d love to hear from you! Job Description We’re looking for a Technical Project Manager to join our Program Management & Operations (PMO) Team. A Bit About The Team And What You'll Deliver... The Program Management & Operations (PMO) Team is responsible for planning and delivering several product lines and Professional Services projects for various customers. As the Technical Project Manager, you will be in charge of managing, coordinating and overseeing some customer facing and internal projects related to one program. Some projects require a deep technical understanding and the ability to explain technically complex topics to a broader audience. You will also be involved in operational activities: procurement, suppliers management, costs, budgets, documents and reports. This involves close interactions with related product, engineering, QA, architecture, PMO, sales, finance teams and reporting via the PMO organisation. As the Technical Project Manager , your main responsibilities include: Initiating & Planning projects within a program Organise project kick-off Determine and define project scope and objectives Foresee resources needs to reach the objectives Facilitate project planning by prioritising tasks, identifying dependencies and work packages, setting deadlines and deliverables Propose and oversee timelines for the projects Executing projects within a program Manage detailed and high-level project schedules and plans Ensure resource availability and allocation Operationally manage and coordinate internal and external resources efficiently Liaise with product managers and other PMO colleagues to translate internal and customers roadmap and requirements into engineering plans, processes Ensure plan accuracy and manage the associated risks Ensure that all projects are delivered on time, within scope, within budget and quality Provide regular project updates to various stakeholders Communicate, report and collaborate consistently with other managers, suppliers, customers and contractors Operational oversight, Monitoring & Controlling projects within a program Monitor and track progress, change requests, risks Assist with daily operational activities Facilitate & coordinate procurement activities Liaise with and manage relationships with suppliers Plan purchase orders and check invoices Prepare & maintain operations documents & reports Report and escalate to management as needed Measure performance and propose improvements Review processes and ensure efficiency Contribute to ISMS, GDPR, ISO9001 and ISO27001 processes and procedures Review budget and reassess costs with PnL owners Closing projects Perform due diligence for necessary processes Assess the strengths and the weakness and possibly organize a post-mortem Use program/project management best practices, standards Develop and maintain relationships with key internal stakeholders and executives Who you are... As a Technical Project Manager you: have worked at a project/program coordination/management position before and have been able to plan big internal and customers challenges in a time constrained landscape using a limited number of resources are familiar with complex technologies landscape or security software are a team player are able to thrive in a dynamic, constantly evolving, small team environment are prepared to invest whatever effort is required to get the job done operate with integrity and transparency and conduct business in a proper manner have good creative intelligence are tenacious with a problem-solving approach are organised, rigorous and autonomous What makes you, you... As a Technical Project Manager you have the following skills/experience/knowledge: A high degree of natural ability to be organised and organise others with influencing or external leadership skills Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment Interpersonal communication skills with expertise in distilling complicated topics to a broader audience internally (product management, exec team, broader engineering team, finance,) and externally (customers, suppliers, contractors) Strong negotiation/mediation skills Ability to motivate and drive focus for internal/external people not under direct reporting Ability to problem-solve any challenge with creativity, organisation and patience Strong ability to understand technically SaaS cloud based platforms (ideally on AWS), software development and migration projects Ability to work in an international environment with distributed teams all around the world Fluency in English is required as it is the business language in the Company Fluency in the main regional/local languages is also required The following skills would also be highly desirable: Knowledge of software development lifecycle Knowledge of PRINCE 2 or PMBOK is a plus Knowledge of Agile approach: Scrum, Nexus Knowledge of Scaled Agile frameworks: Scrum of Scrums is a plus Knowledge of AWS cloud Experience with cloud-to-cloud migration customers facing projects Experience with Datawarehouse systems and associated data migration projects Knowledge & practical use of ISO9001, ISO27001, GDPR standards is a plus Use of JIRA Advanced Roadmap, MS Project or similar PPM/project management tools Use of recent version of Microsoft Office tools Awareness of security software and practices Qualifications Minimum of a bachelor’s degree in computer science, business or project management Master’s degree in software engineering / project management, or equivalent experience preferred Additional Information Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge . Show more Show less

Revival Health is an innovative healthcare automation company focused on building the digital healthcare workers of the future for medical practices so that doctors, nurses, and medical staff can focus on what matters most, caring for their patients, and saving human lives. Position Overview: As a Project Manager at Revival Health, you will play a pivotal role in ensuring the successful delivery of projects aimed at enhancing customer satisfaction and driving value through the development and delivery of business process automations. You will report directly to the Customer Success Manager and collaborate closely with cross-functional teams to ensure project objectives align with client needs and company goals. Key Responsibilities: Project Planning and Initiation (25%) Define project scope, objectives, and deliverables in collaboration with stakeholders. Develop detailed project plans, timelines, and resource allocation. Proactively identify and suggest improvements in processes and workflows, fostering a culture of efficiency and effectiveness within the team. Execution and Monitoring (40%) Oversee project implementation, ensuring adherence to timelines and budgets. Monitor project progress and performance, making adjustments as necessary. Conduct regular check-ins with team members and stakeholders to ensure alignment. Drive efficient project execution by overseeing progress and setting priorities to keep projects on track. Ensure consistent communication is maintained between remote developers and stakeholders to ensure alignment on project goals and timelines. Identify, raise, communicate, and resolve blockers, fostering a proactive approach to potential challenges. Verify adherence to established delivery processes, confirming that all required steps, quality checks, and documentation are completed as outlined. Project Communication (20%) Confirm that all relevant stakeholders are informed of progress, blockers, and key decisions. Prepare and present project reports to the Customer Success Manager and stakeholders. Facilitate meetings to gather feedback and address concerns. Ensure that regular project updates, status reports, and key communications occur with all necessary stakeholders. Risk Management and Problem Solving (10%) Identify potential project risks and develop mitigation strategies. Resolve issues and obstacles that may impact project delivery. Oversee project timelines and milestones, ensuring any blockers or dependencies are flagged for attention and handled by the appropriate team members. Post-Project Evaluation (5%) Conduct project retrospectives to assess outcomes and gather lessons learned. Document best practices and recommend improvements for future projects. Ensure the completion and organization of essential project documentation, promoting transparency and facilitating easy handoffs when needed. Qualifications: Bachelor’s degree in Business, Project Management, or a related field. Proven experience in project management, preferably in a healthcare or technology environment. Familiarity with Agile principles and practices, with the ability to adapt to changing priorities and support iterative development processes. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Detail-oriented, proactive, and process-driven. Proficiency in project management software (e.g., Monday.com, Asana, Trello, MS Project). Working Conditions: Flexible working hours are required to accommodate stakeholder and team availability. Show more Show less

Hiring Remote Software Engineers | Earn ₹ 1,30,000/Month *Educational background should be in Computer Science About the Role: We're hiring a Software Engineer with relevant experience of 3 years to join our growing team of passionate technologists. This is an ideal role for early-career developers seeking to gain real-world experience , contribute to live projects, and grow under the guidance of experienced engineers, all while working remotely. Whether you're a recent graduate, self-taught programmer, or switching into tech, this role allows you to build your skills in a real development environment , on a flexible schedule that fits your lifestyle. What You'll Do: Work on real coding projects in collaboration with cross-functional remote teams Write, test, and debug code in modern programming languages like JavaScript, Python, or Java Learn version control (Git), issue tracking, and agile workflows Participate in virtual meetings, peer code reviews, and guided mentorship sessions Contribute to web or software development projects and gain experience across front-end and back-end systems Receive structured feedback and continuous learning support What Were You Looking For: Proficiency in at least one of the following programming languages: Java / Python / JavaScript / TypeScript / C++ / Swift / Verilog. Must have a minimum of 3 years of experience in Software Development Must have an educational background in Computer Science Basic familiarity with version control (Git), databases, or web development is a plus Strong desire to learn and grow in a remote tech environment Ability to communicate clearly and collaborate asynchronously A proactive mindset and consistent access to a computer and stable internet Compensation & Benefits Earn ₹1,30,000/month. Flexible remote work schedule (5–10 hours/week). Free access to advanced AI tools and platforms. 🌍 Why Join Us? Be part of a global network of coding experts advancing AI with flexibility, transparency, and cutting-edge resources. Show more Show less

Company Overview Viraaj HR Solutions is a leading recruitment agency dedicated to connecting businesses with top talent across various industries. With a commitment to excellence, we aim to provide tailored HR solutions that meet the unique needs of our clients. Our mission is to empower organizations through the right hiring strategies and fostering a culture of growth and development. At Viraaj, we value integrity, transparency, and collaboration in all our relationships, creating a positive environment where both clients and candidates can thrive. Role Responsibilities Develop and maintain web applications using .NET technologies. Design and implement scalable and secure RESTful APIs. Create responsive UI components using HTML, CSS, and JavaScript. Collaborate with UX/UI designers to enhance application functionality and user experience. Manage database design and optimization using SQL Server. Participate in the full software development lifecycle including requirements analysis, design, implementation, and testing. Conduct code reviews and provide constructive feedback to team members. Troubleshoot and resolve issues across the development and production environments. Implement best practices for development and deployment processes. Work within an Agile environment to foster continuous improvement. Stay updated with emerging trends and technologies within the .NET ecosystem. Document development processes, code changes, and other significant aspects of the project. Engage in team meetings and brainstorming sessions to develop innovative solutions. Provide support for application deployment and maintenance activities. Assist in training junior developers and onboarding new team members. Qualifications Bachelor's degree in Computer Science or related field. 3+ years of experience in .NET full stack development. Strong proficiency in C# and .NET Core technologies. Experience with front-end frameworks like Angular or React. Solid understanding of RESTful architecture and service-oriented design. Hands-on experience with SQL Server database management. Proficient in Git or similar version control systems. Familiarity with Agile methodologies and project management tools. Excellent troubleshooting and debugging skills. Ability to work collaboratively in a team-oriented environment. Good communication skills, both verbal and written. Strong analytical and problem-solving abilities. Experience with unit testing and debugging tools. Knowledge of cloud technologies is a plus. Willingness to learn new technologies and frameworks as needed. Skills: html,git,reactjs,sql server,.net,version control,c#,angular,react,agile methodologies,css,azure,javascript,.net full stack,.net core,restful apis Show more Show less

The Red Hat GSS (Global Support Services) team is seeking a Lead Technical Support Engineer to join us in Pune, India. The GSS team is Red Hat's customer-facing support organization. We provide high quality technical support to customers around the globe across all Red Hat product lines. In this role, you will manage day-to-day operational requirements, ensuring the support team is meeting the support needs of customers. What You Will Do Maintain a high level of customer-focus to drive customer satisfaction Work with Red Hat enterprise customers, leadership team as well as your team members across the globe on 24x7 basis and also requires one to work in different shifts periodically (including EST hours/night shift) depending on the business needs. Act as a point of contact as part of the support leadership team for customer and internal escalations Frequently interact with support associates, customers, or company leadership team members for matters that require cross-departmental collaboration Follow processes and operational policies in selecting methods and techniques for obtaining solutions Assist with forecasting, workforce, and capacity planning Assist with regular operational reporting Assist with the development, articulation, and deployment of operational initiatives to improve GSS support delivery and move to operational efficiency Provide input to improvement programs to develop global support process and procedures as part of the support leadership team across the APAC region and co-ordination with other global support centres Interface with sales, services, engineering, product management, and support management when necessary in order to prioritize customer requests What You Will Bring Previous commercial experience in a customer service or technical support environment within a technology-oriented company or department Proven ability to learn and apply new skills and processes rapidly and coach, mentor, influence others around them Demonstrated team leadership experience with customer focus and service orientation Solid troubleshooting skills and a passion for problem solving and investigation Ability to multi-task, prioritize, and work under pressure Ability to work in process-driven environments as well as in contexts where consultation with colleagues, taking initiative, and making judgement calls is necessary Ability to communicate courteously and effectively with customers, third party vendors, and Red Hat associates Knowledge of support systems and tools considered is a plus An appreciation of and passion for open source software would is an advantage About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less